Clipboard

Develop and maintain quantitative systems including pricing algorithms and ML infrastructure to power the marketplace. | Proficient in TypeScript full-stack development with strong interest in marketplace economics and data science. | About Clipboard Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. The team Applied Science builds the quantitative systems that power Clipboard’s marketplace. The team owns pricing algorithms, auction mechanisms, ML infrastructure, and the core metrics — take rate, margins, and the drivers behind them — that the rest of the org depends on. They also partner with product teams to build out quantitative approaches to new problems as they come up. You can find more information on the team and areas of work from this page. What you'd be working on Pricing algorithms and auction mechanisms Shared marketplace metrics, automated variance detection, and notification systems Causal modeling, experimentation frameworks, and analytical investigations What we're looking for Engineers who do well on Applied Science are interested in marketplace economics and data science as much as they are in software engineering. They're equal parts builder and analyst — they dig into the data to understand what's actually driving a metric, reason through the cause and effect, and then go build and ship the solution. They partner with platform and data teams to build out our ML pipelines and rules engines, and they're comfortable working through tough architectural problems when the work demands it. The team owns its systems end-to-end, so you should be comfortable working across the stack. We use a straightforward TypeScript stack: React on the frontend with Ionic on mobile; our backend is Node/NestJS powered by MongoDB and Postgres. The interview process When looking at candidates, their actual competencies matter more to us than what’s on your resumes. Because of that we make sure our assessments and interviews mirror real work that’s being done at Clipboard. Here's what the process looks like: Take-home PR assessment (~60–90 min) + live follow-up Second take-home (technical design or second PR) + live follow-up Hiring manager interview Final culture screen with our Head of People The process is written and async by design in order to for you to get a feel for how we work in our remote culture. Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here.

Lead engineering teams balancing technical direction, execution, and people development in a fast-paced environment. | Strong technical background, leadership skills, ownership mentality, and ability to prioritize and make decisions under ambiguity. | About Clipboard Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. Engineering at Clipboard is deeply embedded in the business. Our engineers are technically strong and own the full software development lifecycle, from design and implementation through deployment and ongoing support. They have real autonomy over their work and are expected to take full ownership of what they build. They also work closely with product and operations, and also directly with customers, solving complex marketplace and operational problems that impact thousands of healthcare workers and facilities every day. Because of this, our Engineering Managers are expected to help maintain a high technical and execution bar across the team. A big part of the role is understanding how engineers think, helping challenge ideas when needed, and creating an environment where the team can consistently produce high-quality work. More about the Role We are looking for an Engineering Manager to lead high-impact engineering teams building core parts of our marketplace and internal systems. Engineering Managers at Clipboard are expected to stay close to the engineering work even if they are not coding day-to-day. The role involves balancing technical direction, execution, and people development while working closely across functions in a fast-moving environment. A big part of the role is balancing execution and people development. You will help the team ship consistently in a fast-paced environment while also coaching and mentoring engineers so they can continue to grow in their careers. Moreover, this role sits between engineering, product, and operations. Things move quickly, and priorities shift as tradeoffs come up. We are looking for someone who can make clear decisions when things are unclear and keep the team focused on what matters the most. Strong judgment and prioritization are important at Clipboard, knowing what to prioritize and how to break down work in a way that actually drives results. More about the Team We are hiring Engineering Managers across several teams, where each team owns a full slice of the product experience end-to-end from what users see to the systems behind it.Teams are typically four to six engineers, working closely with product and operations to drive outcomes in their area. We currently have eight teams and we expect more as we continue to grow and expand into new areas of the business. Some teams work on systems where correctness is critical such as payouts, invoicing, and fraud prevention. Other teams focus on direct customer-facing parts of the marketplace, where the work involves a lot of operational complexity and fast iteration. We also have teams building new product areas from scratch, where there is more ambiguity. There will also be opportunities to lead experimental strike teams focused on high-priority, greenfield initiatives that require fast execution and strong ownership. While each team owns a different problem space, the way we operate is fairly consistent across the organization. We align on team structure and matching during the interview process based on background and interests. You can find more information on the team and areas of work from this page. What we are looking for We care less about polished narratives and more about how someone thinks through problems.A successful Engineering Manager at Clipboard demonstrates the following traits: First-principles Thinking: we value people who do not rely on past experience by default, but dive deep to understand what is actually going on before deciding what to do. Customer-centricity: we care about people who stay close to the customer and use that context to make decisions and prioritize work. Ownership and Judgement: we look for people who take responsibility for outcomes, make clear calls on what matters, and help teams move forward, treating their area like their own business. Technical Strength: we expect Engineering Managers to stay close enough to the work to understand tradeoffs, support good technical decisions, and know when something does not feel right. The Interview Process At Clipboard, we don’t believe proxies are a reliable way to measure ability. We prefer to evaluate candidates by having them do work that closely resembles the actual job. Our process is designed around that: Async Technical Design Document (TDD) Review, followed by a 1-hour discussion with our Engineering Leadership team Async EM Scenario Exercise, followed by a 1-hour discussion with our Engineering Leadership team Hiring Manager Interview with our CPO Executive Interview with our co-CEO Offer! Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here.

Develop scalable frontend code, own full software lifecycle, collaborate remotely with product and customers. | Professional software engineering experience with growth mindset and customer focus. | About Clipboard Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. Your Mission: Learn, Grow, and Deliver Impact As a Software Engineer at Clipboard, you won’t just build features—you’ll sharpen your skills, tackle real-world challenges, and contribute to solutions that truly matter in healthcare. If you’re eager to grow alongside a fast-paced, high-impact company and want the opportunity to take ownership of meaningful projects, this role is for you. Because we’re growing quickly, this is an evergreen role—we’re continually looking to add talented software engineers to our team. You can learn more about our engineering team on our candidate hub. What You’ll Do: Own Your Code, Shape the Future Write Scalable, Performant Code Own the Full Software Development Lifecycle Collaborate with Product Managers and Customers Participate in a Remote-First Culture Contribute to a Customer-Centric Approach Who You Are: A Developer with Big Ambitions Professional Software Engineering Experience Growth-Oriented and Resourceful Scrappy and Customer-Focused What Success Looks Like Reliable, High-Quality Deliverables : You consistently produce scalable, maintainable code that passes reviews and testing with minimal rework. Rapid Integration and Team Contribution : You quickly adapt to our agile processes, actively participate in standups, and bring meaningful ideas to discussions. Proactive Problem-Solving : You uncover potential pitfalls early, suggest improvements, and handle your tasks with minimal guidance. Why Clipboard? Meaningful Impact We serve critical healthcare staffing needs, helping facilities and professionals stay focused on patient care. Your work has immediate, tangible benefits. Flexible Work Environment, Unlimited PTO Join a globally distributed team with the flexibility to work remotely or in office in SF and NY if you want to, plus an unlimited PTO policy. Strong Product-Market Fit With significant growth in booked shifts and revenue, you’ll build features that customers are already eager to use. Customer-Focused Culture We favor a “testing trophy” mindset, regularly reevaluate tech debt, and encourage open, written communication for collaborative problem-solving. Interview Process: PR review assignment and a follow-up interview Second PR review assignment and a follow-up interview Hiring Manager interview Culture interview with a member of our People Team If you’re passionate about crafting robust, user-friendly features and enjoy a dynamic, remote-first environment, join us at Clipboard. Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here.

Develop and own backend code, collaborate cross-functionally, and participate in on-call rotations in a remote-first environment. | Professional software development experience with deep technical expertise, problem-solving skills, excellent communication, and customer empathy. | About Clipboard Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. Your Mission: Innovate, Execute, and Deliver Impact As a Software Engineer at Clipboard, you won’t just write code—you’ll craft solutions that reshape how healthcare professionals and facilities connect. You’ll collaborate closely with product managers, designers, and fellow engineers to build features that matter. If you love diving deep into technical challenges and emerging with high-impact solutions, this is your opportunity to make a real difference. Because we’re growing quickly, this is an evergreen role—we’re continually looking to add talented software engineers to our team. You can learn more about our engineering team on our candidate hub. What You’ll Do: Own the Code, Shape the Future Deliver High-Quality, Scalable Code Develop Reusable Components and Utilities Own the Full Software Development Lifecycle Collaborate with Product Managers and Customers Embrace a Remote-First Culture Contribute to a Customer-Centric Approach Participate in On-Call Rotations What You Bring to the Table: A High-Ownership Mindset Professional Software Development Deep Technical Expertise Problem-Solving Chops Excellent Communication Customer Empathy Bonus Points For Startup Experience : You’ve thrived in high-growth environments or founded your own venture, appreciating the speed and agility of startups. Experience with Trunk-Based Development : Familiarity with short-lived branches and continuous deployment workflows. First-Principles Thinking : You like to question assumptions, break down problems, and find innovative solutions that raise the bar. Why Clipboard? Meaningful Impact We serve critical healthcare staffing needs, helping facilities and professionals stay focused on patient care. Your work has immediate, tangible benefits. Flexible Work Environment Join a globally distributed team with the flexibility to work from anywhere! Strong Product-Market Fit With significant growth in booked shifts and revenue, you’ll build features that customers are already eager to use. Customer-Focused Culture We favor a “testing trophy” mindset, regularly reevaluate tech debt, and encourage open, written communication for collaborative problem-solving. Interview Process: PR assignment and a follow-up interview (Technical Design Document / Second PR assignment) and a follow-up interview Hiring Manager interview Culture interview with a member of our People Team If you’re passionate about crafting robust, user-friendly features and enjoy a dynamic, remote-first environment, join us at Clipboard. Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here.

Visit nursing homes in person to pitch and close deals, develop customer relationships, customize sales pitches, and report insights to leadership. | 0-3 years professional experience, comfortable with field sales and driving, strong communication and ownership skills, and eagerness to grow in sales. | Why Clipboard Exists: We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects workplaces and professionals, allowing professionals to book on-demand shifts and workplaces to access on-demand talent. About Clipboard: Clipboard is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc). We are a YC Top Company with a global, remote team of 700+ people. We have been profitable since 2022, and fill millions of shifts annually at partner workplaces across the US, where tens of thousands of professionals work with us every year. We are looking for your help to keep growing so we can serve more professionals and workplaces. To learn more about us, take a look at our website here. Account Executive Remote - Portland About the Role We’re hiring a Account Executive to grow Clipboard Health’s footprint. You’ll be the face of Clipboard in your territory, visiting prospective customers, generating relationships with decision-makers, and showing them how we solve their hardest staffing problems. You’ll be our boots on the ground in a market. You’re expected to deeply understand the local nursing home landscape and own the customer relationships you develop. You’ll move fast, run experiments, and report back insights to the broader team to help us scale what works. This is a rare opportunity to not just sell, but shape how we grow. What You’ll Do • Visit nursing homes in person to pitch Clipboard Health’s value proposition and win them as customers • Prospect, qualify, and close new demand-side accounts (typically Directors of Nursing or Administrators) • Own your market: learn the submarkets, know the players, and develop relationships that give you edge • Customize your pitch based on what you learn from customers and report patterns to sales leadership • Think like a Market Owner — create a growth plan and take extreme ownership over your results • Move fast, iterate your approach, and test creative tactics to unlock new customer segments • Keep clean records in our CRM, and report learnings through writing so others can benefit from your insights You Might Be a Great Fit If You: • Have 0–3 years of professional experience. We don’t care what type of experience you have, but we want you to be eager to pound the pavement and get in front of customers. • Are energized by the idea of field sales — you like talking to people, knocking on doors, and closing deals • Are comfortable driving and spending most of your time visiting customers across a city or region. We expect you to be in the field 4 days per week. • Thrive in a fast-paced, goal-driven environment and adapt quickly when the playbook changes • Are naturally curious, love solving problems, and aren’t afraid to hear “no” • Communicate clearly, follow through on commitments, and take full ownership of your work You’ll Love This Role If You: • Want to grow your career in sales and are eager to prove yourself through results • Are excited by autonomy — you’ll own your region and be trusted to drive outcomes • Love learning by doing — you won’t just follow a script; you’ll be writing the playbook (we don’t have any field reps today!) What We Offer • Competitive base salary with uncapped commission • Mileage reimbursement or travel stipend for field work • Remote-friendly structure (when you’re not in the field) • Smart teammates, real responsibility, and opportunities to grow fast The Process While we don’t care about your background, we do want to know why we should hire you. Assume we’re getting dozens of candidates who want the role, just like your future customers have dozens of vendors interested in working with them. Why are you the one we should pick? Why should we believe you when you say you’re the best at \? To get a better understanding of the general type of people we want to hire, you can check out our blog here. We have lots of stories and information about the way we work more broadly, but this role comes with unique requirements. Compensation Target earnings in the role range from $160,000 to $200,000, made up of base salary and commission. The base salary will range from $80,000 to $100,000.

Drive growth and scale new vertical marketplaces by owning discovery, initial transactions, and repeatable growth motions while working remotely with a fast-paced product team. | Requires grit, empathy, curiosity, ownership, ability to work in ambiguity, and willingness to work North America hours remotely. | Why Clipboard Exists We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects workplaces and professionals, allowing professionals to book on-demand shifts and workplaces to access on-demand talent. About Clipboard Clipboard is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc). We are a YC Top Company with a global, remote team of 700+ people. We have been profitable since 2022, and fill millions of shifts annually at partner workplaces across the US, where tens of thousands of professionals work with us every year. We are looking for your help to keep growing so we can serve more professionals and workplaces. To learn more about us, take a look at our website here. About The Role We think we can build many, many more labor marketplaces than “just” our current Long Term Care business. In fact, we’ve already proven that we can run multiple verticals on the same infrastructure. We brought our Dental and Pharmacy verticals to over $1M annualized GSV each without building a single additional feature to support them. About We’ve never had more conviction that the list of attractive opportunities in front of us is as long as we’d hoped, and we’ve already learned a lot about how to launch and scale verticals. We install what are effectively vertical-level founders (“vertical launchers,” in our lingo) that push through ambiguity within the following framework: • Discovery: Run a ~2-week motion where you exclusively speak to operators and professionals in a shortlist of potential next verticals to get signal on the size and quality of the next opportunity. • 0→1: Push ruthlessly towards a first transaction with the goal of getting a read on (a) pull from the market (how bad does their problem burn?) and (b) “smoothness” (how quickly do we think we could scale the business with our current infrastructure?). • 1→10: Build repeatable growth motions on both sides of the marketplace. Lean on our centralized services and scale aggressively to hundreds of transactions per month while building conviction that the end state of the business is financially lucrative (even if the path to get there is costly). • Recycle: Fire yourself from the vertical and repeat 1-3 on a net new opportunity. Role We’ve separated out the last phase of a vertical’s growth into a set of other distinct roles. Vertical Launchers are not expected to take a line of business to $10M+ annualized GSV: • 10→∞: Launch new geos. Build and execute on a portfolio of investments to make the customer experience unreasonably good. Scale our demand and supply generation systems. Defect-hunt our own execution in every corner of the business. We Encourage You To Apply If You Have • Bottomless grit • Deep empathy • Endless curiosity • An ability to turn chaos into order For those who get excited by the idea of building something out of nothing, we think being a Vertical Launcher is the ideal role. • Enjoy extreme ownership over what will hopefully become a large business that delivers an excellent experience to customers. Work on one of the company's primary growth objectives over the next 5+ years. • Get reps being fast and scrappy in a culture that applauds & rewards creative solutions and crazy ideas, and has a large taste for well-considered risks. Learn through osmosis alongside an excellent team that will push you to perform your best. • Have the backing of a $1.3B-valued company and all of its resources. Benefits • Do great work that matters for customers who could really use your help. • Move at the speed of your thinking. • Zero commute. Work wherever you are, globally (but on or around US Pacific Time hours) Interview Process • Minimum Viable Brief (MVB) case study. We do not look at resumes. • An interview with someone on our Product team. • A round of written feedback on your MVB for a V2 submission addressing the feedback. • An interview with our Head of Product or Head of Strategy & Operations. • An interview with our Co-CEO. Please Note: Regardless of location, you should be willing and able to work North America hours (PST-EST). We are hiring indefinitely for this role and won’t close the funnel prematurely based on other candidates. We will hire everyone that meets our threshold of excellence. If it sounds like a team you might want to join, apply and we'll send you the first case. • After submitting your application, please check your inbox as well as your spam folder periodically over the next few days for updates. Compensation Range: $110K - $190K

Lead and coach a remote customer service team to maintain high performance and customer satisfaction through feedback, training, and performance monitoring. | 2+ years coaching, 2+ years management, 2+ years customer service experience, excellent communication, problem-solving skills, ability to work under pressure, and strong product knowledge. | Why Clipboard Exists: We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects workplaces and professionals, allowing professionals to book on-demand shifts and workplaces to access on-demand talent. About Clipboard: Clipboard is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc). We are a YC Top Company with a global, remote team of 700+ people. We have been profitable since 2022, and fill millions of shifts annually at partner workplaces across the US, where tens of thousands of professionals work with us every year. We are looking for your help to keep growing so we can serve more professionals and workplaces. To learn more about us, take a look at our website here. We are hiring across the United States Number of Openings Remaining: 4 About the Role: Worker Operations is the team that owns end-to-end operations and support for the supply-side (the workers) of our marketplace. We are over 270 team members who serve the 60,000+ (and growing) active professionals on our marketplace. As a Worker Operations Team Lead your primary role is to be an exceptional coach for your team. Your responsibility is to provide agents with constructive feedback, identify the root causes of performance issues, and train them to address and correct those problems. You maintain high standards for your team and aren’t afraid to say, “This needs improvement, and here’s why.” You ensure that the customer experience remains the focal point of every discussion, set SMART goals for performance improvement, and deliver feedback that aligns with our standards. You’re also hands-on, willing to dive into customer issues directly, and you become a product expert so that you can coach your agents effectively. Day-to-Day Responsibilities: • Closely monitoring agent performance, primarily in terms of quality, productivity, and attendance metrics, with a primary goal of maintaining quality assurance scores above 90% • Providing frequent coaching to agents based QA feedback, metrics, customer survey responses, and your own ticket observations • Occasionally handling angry customer escalations • Ensure schedule adherence by agents and desired productivity levels • Maintaining coaching logs and providing regular written feedback to agents • Comfortably navigate our support environment, which includes tools such as Zendesk, Metabase, and Amazon Connect • Listen to team members’ feedback and resolve any challenges or conflicts • Initiate consequence management steps in the case of low-performing team members • Delegate tasks to high potential team members to build a culture of learning and development in the team • Suggest and lead team building activities for team motivation Profile Must Haves: • +2 years of coaching experience – You have a proven track record of guiding and developing team members, offering structured feedback, and helping them consistently improve their performance. • +2 years of management experience – You’ve directly managed a customer service team, overseeing their day-to-day performance, ensuring high standards, and fostering a positive team culture. • +2 years of customer service experience – You’ve worked in a customer-facing role, handling inquiries, resolving issues, and delivering exceptional service. • Excellent communication skills – You can effectively communicate feedback, team updates, and solutions to both your team and other departments, ensuring clear and open lines of communication. • Strong problem-solving abilities – You excel at identifying service issues, both on the individual and team levels, and implement actionable solutions that improve customer satisfaction and team efficiency. • Ability to thrive under pressure – You can manage high-pressure situations, ensuring both customer satisfaction and team performance remain uncompromised, even during busy periods. • Experience in setting and achieving SMART goals – You have a history of setting clear, achievable goals for your team, tracking progress, and ensuring results are delivered consistently. • Adaptability and flexibility – You can adjust to shifting priorities or customer needs, while remaining focused on delivering quality service and keeping your team on track. • Strong product and process knowledge – You’re quick to learn and become an expert on the products and services your team supports, allowing you to guide and train your agents effectively. • Customer-centric mindset – You keep the customer experience at the forefront of every decision, ensuring that your team consistently delivers top-tier service. System Requirements • Minimum 15Mbps wired internet connection • Minimum i5 processor or equivalent • Minimum 12GB Ram • Quiet working environment • Steady power and internet connection This is a fully remote position. Team members are expected to maintain overlapping working hours with both EST and PST time zones and must be available for weekend shifts as needed. Compensation Range: $90K - $110K