Clinton Health Access Initiative

Manage user accounts, support Windows servers and hosted platforms, monitor network infrastructure, and assist with vendor relationships. | 1-3 years IT experience with Windows and Microsoft 365 support, knowledge of Active Directory and cloud platforms, and ability to work independently in a fast-paced environment. | Overview The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems. CHAI was founded in 2002 in response to the HIV/AIDS epidemic, with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally. At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication, and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skill sets and life experiences. CHAI is deeply grounded in the countries we work in, with the majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture. Responsibilities • Manage user accounts across Active Directory, Entra ID, and Okta. Maintain continuity between on premises, hosted, and HR systems. Provide second-tier escalation support to the Helpdesk. • Assist in building and maintaining Windows servers under the guidance of senior team members. Support patching, monitoring, and day-to-day operations at HQ and remote locations. Develop working knowledge of VMware ESXi and Hyper-V environments. • Support and maintain CHAI's hosted platforms including Microsoft 365, Box, Mimecast, and Okta. Assist with integrations and handle escalated issues from the Helpdesk team. • Assist with monitoring of network infrastructure including switches, firewalls, and wireless access points. Support patching and security updates for servers and endpoints. Escalate firewall and advanced networking issues appropriately. • Support vendor relationships for hardware and software procurement. Help identify and document process improvements for team efficiency. Qualifications • Ability to work independently and effectively in a high-pressure, fast-paced environment and handle multiple tasks simultaneously. • Ability to diagnose and resolve end-user and systems issues with appropriate escalation to senior team members. • Able to work with internal and external stakeholders for system support and maintenance tasks. • The ability to explain technical concepts to non-technical staff clearly and patiently. • Awareness of security best practices; able to recognize and escalate potential security issues promptly. • Willingness to learn new technologies and systems in a complex, global environment. Experience: • Bachelor’s degree or equivalent with 1–3 years of relevant IT experience; helpdesk or desktop support background preferred. • Demonstrated experience supporting end users in a Windows and Microsoft 365 environment. • Working knowledge of Active Directory, user account management, and identity systems. • Familiarity with Microsoft 365, Okta, Box, or similar cloud-based enterprise platforms. • Basic understanding of networking concepts (LAN, WAN, Wi-Fi); hands-on experience not required. • Exposure to or interest in server and virtualization technologies (VMware, Hyper-V); formal training or experience is a plus. • Experience with MFA, SSO, and anti-spam tools preferred. • Ability to support remote staff across multiple time zones. • Quick to learn new technologies and apply them to organizational needs. • Experience working in a distributed or international organization is an asset. #jobreference #region1

Lead AI transformation, strategic operations, and manage global teams to maximize organizational effectiveness. | 12+ years leadership experience with team management, bachelor's degree, and operational expertise. | Overview The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems. CHAI was founded in 2002 in response to the HIV/AIDS epidemic, with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally. At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication, and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skill sets and life experiences. CHAI is deeply grounded in the countries we work in, with the majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture. Position Overview CHAI’s Global Operations team has the mandate to maximize operational effectiveness and efficiency across the organization. The Director, Operations, reports to the Chief Operating Officer and oversees three distinct functional areas: Internal AI transformation – leading the adoption of AI across the organization, in close partnership with the Innovation team. Strategic operations – process design and optimization, leading cross-functional operational priorities in collaboration with HR, Finance, IT, Legal & Compliance, etc. Operational infrastructure – managing the foundational functions that enable the organization to operate effectively, including safety & security and knowledge management. These three areas are not separate bets. They are interdependent: AI is no longer optional in any high-performing operations function, process improvements only stick when the underlying infrastructure is reliable, and stable infrastructure is what makes both transformation and continuous improvement possible. CHAI is looking for a leader with the breadth and adaptability to oversee all three areas, and the credibility to move across very different domains while holding clear strategic direction. This role offers unusual breadth of operational exposure across a complex, fast-moving global health organization, and is well suited to a leader eager to take on expanded organizational leadership responsibility over time. This role can be offered at either the Director or Senior Director level, commensurate with the qualifications and experience of the candidate. The base location is flexible; candidates can be based in any of the geographies that CHAI operates in, subject to work authorization and necessary approvals. What Success Looks Like The following give a concrete sense of the kinds of outcomes we are looking for; they should be viewed as illustrative, and not comprehensive. CHAI is, at its core, radically more efficient due to the following three levers: AI has fundamentally changed how CHAI works. Core business processes have been reengineered to leverage the benefits that AI can provide. Staff are not occasional users – they are confident, capable practitioners who reach for AI instinctively when solving problems. CHAI can now deliver more with the same resources. Cross-functional work is streamlined and moves ahead rapidly, rather than getting stalled between functions. The energy that used to get lost in unwieldy processes or misalignment between functions is now spent moving the mission forward. Routine operational infrastructure has been streamlined so that teams are no longer spending their team re-inventing the wheel on the same processes. Global Ops is considered the go-to team to figure out the most effective and efficient way to accomplish day-to-day general management and operational tasks. The organization’s biggest operational pain points and risks are tackled successfully – from emergent issues that arise on an ad-hoc basis and require significant attention from the Leadership team, to long-standing issues that remain unresolved. Responsibilities Set the direction for CHAI’s internal AI transformation in partnership with the C-suite and the Innovation team, and provide strategic and management oversight to the team that delivers it. Lead and facilitate cross-functional operational initiatives across CHAI’s global and country teams, including complex priorities that cut across departmental lines. Identify and drive process improvements across CHAI’s internal operations, designing better ways of working and ensuring changes are implemented durably. Provide executive oversight of CHAI’s global safety and security function, led day-to-day by an Associate Director, Safety & Security, ; serve as the senior organizational escalation point for significant incidents. Build and oversee an effective, right-sized knowledge management system for CHAI that is aligned with the organization’s AI transformation goals. Lead a Global Operations team of seven FTEs (which scope to grow further, as needed) – providing direction, coaching, and meaningful investment in each team lead’s development. Serve as PMO for high-priority cross-functional initiatives at the request of CHAI Leadership. Qualifications Bachelor’s degree or equivalent and at least 12 years of relevant professional experience, including demonstrated success in a leadership role with direct management of teams and cross-functional accountability. Strong operational generalist background with the credibility and range to oversee functions where you are not the deepest subject-matter expert. Genuine working knowledge of AI tools, their capabilities, and limitations, and how they can be applied to transform enterprise workflows; deep technical expertise on AI is not required, but the ability to lead an AI team credibly and engage substantively on AI strategy is. Demonstrated experience leading change management or organizational transformation initiatives, including shifting staff behaviour and building new ways of working across a distributed workforce. Prior experience navigating ambiguity and providing organizational direction in decentralized environments with limited formal structure. Proven ability to build and manage high-performing teams, with experience in coaching and developing staff at the mid-manager level. Willingness to travel internationally, up to 30% annually. Advantages: Experience improving how work gets done across an organization – whether through process redesign, restructuring teams, building new operating models, or leading operational change initiatives. Experience working closely with C-suite leaders to make data-driven recommendations and drive successful execution on leadership priorities. Experience in fast-paced and high rigor sectors, such as management consulting or tech. Experience in global health, international development, or a comparable mission-driven sector. Exposure to safety, security, or risk management functions in an international operating context. Experience managing geographically dispersed teams across multiple countries, time zones, and cultural contexts. #jobreference4 #region1 #region2 #region3 #region4

Oversee meeting coordination, financial workflows, contract management, and serve as a strategic partner to team leadership. | Bachelor's degree and 5+ years progressive operations or program management experience with strong analytical, leadership, and communication skills. | Overview The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems. CHAI was founded in 2002 in response to the HIV/AIDS epidemic, with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally. At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication, and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skill sets and life experiences. CHAI is deeply grounded in the countries we work in, with the majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture. Position Overview For this Operations Manager position, we are seeking a strategic, entrepreneurial leader with exceptional analytical capabilities, problem-solving skills, and communication abilities. The Operations Manager must be able to drive operational excellence independently, manage competing priorities across workstreams, and lead effectively across a range of stakeholders and a geographically dispersed team spanning multiple time zones. The GMT team emphasizes professional development and growth for its staff and strives to foster a dynamic and meritocratic team environment. GMT will proactively work with the new Operations Manager to ensure they feel both continually supported and challenged at work. The expected amount of international travel for this position is 2–3 times per year. Responsibilities Oversee meeting planning and coordination, including logistics for in-person convenings and international travel arrangements, budget management, and post-event reporting Lead and manage team meetings, setting agendas, driving accountability on action items, and ensuring strategic follow-through Design and lead onboarding processes for new staff members; manage relationships with other CHAI operations teams/staff as primary operational liaison Oversee the development and management of subrecipient contracts, invoice processing, and grant compliance; identify and implement improvements to financial workflows Drive knowledge flow across the team and broader organization, ensuring information-sharing systems and platforms are effective, current, and strategically aligned Develop and deliver high-quality reports, presentations, and briefing materials for senior leadership and external stakeholders Design and maintain operational systems and administrative resources that support program efficiency at scale (team newsletter, website, knowledge repositories, etc.) Manage and organize program documents, data, and files; own the team’s institutional memory and ensure long-term accessibility Serve as a strategic thought partner to team leadership on operational efficiency, team culture, and organizational development initiatives Execute other responsibilities as needed by the tea Qualifications Bachelor’s degree with at least 5 years of progressive work experience in operations, program management, or a related field A strong desire to create positive change on a big scale and views operations work as directly linked to, and supportive of, the organization’s impact and vision Demonstrated ability to manage multiple complex workstreams simultaneously, set strategic priorities, and deliver results with minimal oversight Highly detail-oriented with a track record of building and improving organizational systems and processes Strong interpersonal and leadership skills with the ability to promote consensus, navigate complexity, and resolve issues proactively across diverse teams Entrepreneurial mindset, including the ability to work independently in a remote environment, self-motivate, and design and implement new initiatives from concept through execution Strong work ethic, supported by commitment and follow-through Excellent written and verbal communication skills, including the ability to produce polished materials for senior leadership and external audiences under time pressure Demonstrates empathy, cultural sensitivity, and a genuine desire to build close and productive working relationships with people across different cultures and geographies High level of proficiency in Microsoft Office, particularly Outlook, Excel, PowerPoint, and Word; experience with project management or knowledge management tools is a plus Prior experience with contract administration, financial oversight, or international program operations is strongly preferred #jobreference3 #region1 #region3 #region4

Lead CHAI's content strategy and execution, develop compelling narratives, manage editorial workflow, supervise content team, and collaborate with technical and leadership teams to communicate global health impact. | 7-10 years in strategic communications or related field, exceptional writing/editing skills, experience in low/middle-income country settings, project management, staff supervision, and knowledge of global health and development. | Overview The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems. CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally. At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture. Position Overview The Senior Writer & Content Manager leads CHAI's content strategy and execution, serving as a key bridge between technical program teams and external audiences. This senior management position is responsible for developing compelling narratives that effectively communicate CHAI's impact, innovations, and thought leadership in the global health landscape. The role requires strategic vision, exceptional writing skills, and the ability to translate complex health concepts into powerful stories that advance organizational goals. About the Content Team: We are building a small team within the larger Communications department that aims to communicate big ideas and strong points of view to move the needle on select transformational goals. The team identifies broad themes that align with CHAI and CEO priority platforms and collaborates with country and program teams to translate technical insights into compelling narratives across multiple content formats. Location: This position is flexible to being based in one of CHAI's program countries subject to country leadership approval and/or the ability to obtain work authorisation. Prior experience working in one or more low or middle-income country settings, with a deep understanding of the global health landscape and development sector is required. See where we work here. Responsibilities Strategic Leadership & Content Direction • Develop and execute CHAI's overall content strategy in coordination with the Communications Director, ensuring alignment with CHAI's strategic priorities and thought leadership goals • Cultivate a high-level view of the organization to identify strategic content opportunities that showcase CHAI's impact and expertise • Lead the planning and creation of major content initiatives, including flagship reports, thought leadership pieces, and high-visibility communications • Manage the editorial/content calendar and workflow, ensuring timely execution of all content priorities • Measure content performance and adjust strategy based on analytics and stakeholder feedback Content Development & Quality Assurance • Write and edit thought leadership pieces for CHAI leaders and key reports/white papers that position the organization as an authoritative voice in global health • Edit content for strategic messaging and organizational voice, maintaining consistency and quality across all materials (internal & external) • Develop compelling narratives that translate technical achievements into accessible stories for donors, partners, internal staff, and the public • Lead content approval processes with internal and external stakeholders, ensuring content accuracy and alignment with strategic priorities • Develop a suite of templates for low- and medium-priority content • Lead Annual Report development and production, including managing overall project timeline, coordination, and budget planning as well as overseeing content collection and review Team & Cross-Organizational Collaboration • Supervise and mentor content team member [Technical Writer & Content Producer] • Coordinate with technical program and country teams to identify content opportunities and develop narratives that showcase their work • Collaborate with the policy, advocacy, and communications group to amplify CHAI's thought leadership across relevant networks • Build strong relationships with organizational leaders to understand technical work and communicate it effectively to internal and external audiences • Provide training to program and country teams to engage with Content team • Partner with the analytics manager to track content performance and optimize strategy Administrative duties • Manage contracts with freelance writers and other vendors as needed • Develop and maintain content governance frameworks and approval workflows • Maintain quality assurance processes and content review protocols • Manage content team schedules, workload distribution, and capacity planning Qualifications Required experience & skills • Degree in journalism, communications, public health, or related field • 7-10 years of progressive experience in strategic communications, content development, or related field • Exceptional writing and editing skills with demonstrated ability to create compelling narratives • Previous journalism, editorial, or equivalent experience producing high-quality written content • Prior experience working in one or more low or middle-income country settings, with a deep understanding of the global health landscape and development sector • Proven ability to translate technical concepts for broader audiences • Strong project management experience with demonstrated success managing complex, multi-stakeholder initiatives • Experience supervising staff and developing team capabilities Leadership & strategic skills • Strategic thinking ability with capacity to align content development with organizational goals • Excellent interpersonal and relationship-building skills, particularly with senior leaders and technical experts • Sound editorial judgment and attention to detail • Ability to prioritize and manage multiple projects simultaneously in a fast-paced environment • Demonstrated track record of innovation in communications and content strategy Technical knowledge • Understanding of digital content best practices and content distribution channels • Familiarity with content performance metrics and analytics • Knowledge of global health issues, international development, and/or public health Personal qualities • Collaborative leadership style that builds trust across the organization • Excellent judgment and discretion when handling sensitive information • Adaptability and willingness to pivot strategies based on organizational needs • Comfort working in a fast-paced, global organization with multiple priorities • Fluency in additional languages such as Swahili, Portuguese, French, Spanish or other languages native in our countries of operation is highly desirable • Willingness to travel internationally as needed #jobreference3 #region1 #region2 #region3 #region4

The Associate Program Director will lead market-shaping activities related to Sexual, Reproductive, Maternal, & Newborn Health, designing and implementing strategies to ensure the supply of affordable commodities. They will manage relationships with pharmaceutical companies and coordinate efforts with international organizations. | Candidates should have a Bachelor's Degree with 10 years of experience or an Advanced Degree with 8 years of experience in relevant fields. Strong analytical, communication, and relationship management skills are essential, along with an entrepreneurial mindset and the ability to work in a fast-paced environment. | Overview The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems. CHAI was founded in 2002 in response to the HIV/AIDS epidemic, with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally. At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skill sets and life experiences. CHAI is deeply grounded in the countries we work in, with the majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture. Background on the Global Markets Team (GMT) The CHAI Global Markets Team (GMT) strives to build healthy marketplaces to ensure the sustainable supply of vital medical commodities. In particular, the Global Markets Team helps life science companies understand what products are needed in low- and middle-income countries, what prices are sustainable, and how to navigate complex regulatory and procurement environments. GMT is responsible for managing relationships with major pharmaceutical and diagnostics companies which includes negotiating access programs, licensing agreements, product development agreements, and volume guarantees, amongst other activities. Example market shaping efforts that CHAI has been involved with include the following: Kenya is granted special Caffeine Citrate pricing after Clinton Health Access Initiative led negotiations with Ethypharm – Health Business CHAI and The Hepatitis Fund announce pricing breakthrough to reduce cost of viral hepatitis treatment by over 90 percent New agreement secures historic US$1 price for HIV self-test Global partnership to make available 120M affordable, quality COVID-19 rapid tests for low- and middle-income countries Price reduction agreement for contraceptive implants increased distribution by >50% and will save more than US$300M Position Overview This Associate Director will lead key market-shaping activities for GMT related to Sexual, Reproductive, Maternal, & Newborn Health (SRMNH) as well as other priority areas. Their primary objective will be to design, maintain, and update CHAI’s global supply-and demand-side strategies, lead negotiations with pharmaceutical companies, and collaborate with a range of internal and external stakeholders to ensure sufficient supply of affordable and high-quality commodities to low- and middle-income markets. In doing so, the Associate Director will develop strong relationships with global and country teams within CHAI, as well as with pharmaceutical suppliers and key opinion leaders. The Associate Director will also ensure that CHAI’s work in SRMNH priority areas is co-ordinated with other international and research organizations focused on the same priority areas by playing a pivotal role in co-ordinating planning and delivery across organizations. We are seeking a highly motivated, entrepreneurial individual with outstanding problem-solving abilities and communication skills that shares in CHAI’s mission and values. The Associate Director must be able to manage a small number of direct reports, function independently, and have a strong commitment to excellence. CHAI also places great value on qualities such as humility, resourcefulness, and tenacity. This role could be based in the US or in a CHAI program country, pending GMT and country team leadership approval. This role will require at least 25% travel. See where we work here. Responsibilities Design and implement market shaping strategies to increase access to key commodities Manage the supply-side strategy and develop expertise in a range of relevant areas (including pharmaceutical costing and production economics, product development and commercialization strategies, financial and market analyses, and relationship management) Work with GMT leadership, other CHAI teams and external stakeholders to develop work plans that support marketing shaping goals and achieve grant deliverables Manage the delivery of complex, multi-stakeholder projects ensuring high quality, on time delivery of objectives Cultivate strong relationships with senior executives of drug and diagnostics companies, and governmental, multilateral, and non-governmental organizations Lead negotiations with pharmaceutical and diagnostic companies on pricing and supply terms and support other members of the Global Markets Team as they prepare for and lead negotiations Proactively identify opportunities to shape market dynamics for key products needed in LMICs and evaluate market opportunities for new drugs and diagnostic Represent CHAI effectively to major donors and external partners Engage CHAI’s scientific experts to provide technical support to suppliers as needed on topics ranging from product prioritization, production planning, regulatory approval processes, drug quality issues, demand forecasting, etc. Build and maintain institutional capacity and facilitate opportunities for knowledge sharing Effectively manage oneself, direct, and/or indirect reports within a matrixed organization Other responsibilities as needed. Qualifications Bachelor's Degree or equivalent plus 10 years work experience; or Advanced Degree or equivalent plus 8 years work experience; or equivalent work experience Experience working in the private sector, ideally in strategy consulting, sales and marketing, and/or investment banking or similar fast-paced, results-oriented environments such as in the pharmaceutical, biotechnology, diagnostic or medical device industries Exceptional analytical (qualitative and quantitative) and communication (written and verbal) skills; detail oriented Creative thinker, enabling development of transformational solutions to global health problems Entrepreneurial mindset, including ability to work independently, self-motivate, and propose and implement new ideas Ability to handle multiple tasks simultaneously and set priorities Strong desire to work in a fast-paced, multicultural environment; demonstrated ability to build strong relationships quickly, externally and internally Ability to absorb and synthesize a broad range of information, including financial, regulatory, pharmaceutical, and scientific information Willingness to travel frequently High level of proficiency in Excel, PowerPoint, and Word Exceptional communication skills with ability to diplomatically and clearly communicate complex ideas with well-developed structure and logic Ability to navigate complex government processes and favourably influence decision-making in a professional and collaborative manner Ability to work with humility and not seek personal credit for the work or contributions, even where credit is due; commitment to ensuring our government partner is the owner of our work together Ability to manage staff and develop coherent programs with substantial ambiguity and changing circumstances Ability to lead as a team player, mentor, manager, and role model, demanding top performance from self and in partnership with the entire team Highly developed strategic perspective with a simultaneous ability to focus on the details Well-developed quantitative and analytical skills with ability to develop and apply quantitative models including use of Excel and other tools to address specific challenges and improve working practices with a focus on outcomes Ability to create compelling, logical presentations, using PowerPoint and other communications media Demonstrated ability to troubleshoot and achieve maximum impact and efficiency with limited human and financial resources. #jobreference3 #region1 #region2 #region3 #region4