Clarium

Lead system design and architecture, contribute code, mentor engineers, and collaborate with Product on technical plans. | 6+ years experience with Python, React, TypeScript, proven technical leadership and architectural decision-making in fast-paced environments. | Why Clarium? The healthcare industry overspends on its supply chain by over $25B each year, the result of fragmented data, inefficient workflows, and wasted supplies. Clarium is fixing that. Our AI-powered platform, Astra OS, gives hospitals end-to-end visibility into their supply chain operations, automating workflows and surfacing actionable insights so supply chain teams can focus on what matters most: patient care. We're trusted by some of the world's leading health systems, including Yale New Haven Health, Stanford, Geisinger, and Kaiser Permanente. Founded in 2020, Clarium has raised $43M in total funding. Our Series A was led by Northzone, with participation from General Catalyst, AlleyCorp, Kaiser Permanente Ventures, Texas Medical Center Ventures, and 1984 Ventures. The Opportunity Clarium is scaling Astra OS across more of the country's leading health systems, and the technical decisions we make today shape how well that scaling goes. We're looking for a Tech Lead to raise the bar on architecture, code quality, and technical execution across the team — someone who leads through influence and hands-on craftsmanship rather than formal management. In this role, you'll be the technical backbone of your team: driving system design, setting engineering standards, and unblocking your teammates on the hardest problems — all while staying deep in the code yourself. You'll partner closely with the Director of Engineering and Product counterparts to make sure technical decisions serve both the immediate roadmap and the long-term health of the codebase. This role is ideal for someone who wants maximum technical scope and influence without taking on people management — someone who leads by example, mentors through code review and pairing, and is energized by solving the hardest engineering problems on the team. In This Role You Will Drive system design, architecture, and technical direction for your team's projects Write production code and set the technical bar through hands-on contribution, not just review Mentor engineers through code review, pairing, and technical guidance — without formal management responsibility Partner with Product to translate roadmap priorities into sound technical plans Identify and resolve technical risk, tech debt, and cross-team dependencies before they become blockers Establish and evolve engineering best practices, standards, and tooling across the team What You'll Bring 6+ years of software engineering experience, including experience leading technical direction on a team Deep hands-on experience with our core stack: Python, React, and TypeScript, including shipping production code A track record of making sound architecture and system design decisions in a fast-moving environment Experience mentoring engineers and raising the technical bar of a team through example and code review Strong collaborator who can align technical decisions with product and business goals Excellent written and verbal communication skills, able to explain technical tradeoffs to both engineers and non-technical stakeholders Nice to Have Experience in healthcare, supply chain, or another complex regulated domain Experience scaling systems or engineering practices in an early-stage startup environment Skills & Tools You'll Use Need to Know: Python · React · TypeScript Nice to Know: AWS · SQL · Data pipeline / ETL workflows What You Get at Clarium Target Base Salary Range: $160 - 200K The base salary Clarium offers may vary depending upon the ultimate scope and responsibilities of the position and on the candidate’s job-related knowledge, skills, and experience. The total package will include equity, in addition to a full range of medical and/or other benefits, depending on the position offered. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. Incentive Stock Options proportionate to your salary Fully remote, with a NYC co-working space available; distributed team across multiple time zones with opportunities for in-person time Unlimited PTO Top-tier health, vision, and dental benefits 401K The opportunity to build on a strong foundational team with deep data and engineering roots at a stage where your work genuinely shapes the product A fast-paced, high-growth environment where we move quickly to solve critical healthcare challenges The chance to empower frontline healthcare workers by automating the administrative friction in their day-to-day Collaborative work alongside a high-caliber team of clinicians, engineers, and revenue leaders A commitment to diversity, actively seeking out voices and backgrounds underrepresented in healthtech A culture built on camaraderie, direct feedback, and celebrating our collective wins Equal Opportunity Statement Clarium is committed to promoting an inclusive work environment free of discrimination and harassment. We value a diverse and balanced team where everyone can belong.

Manage enterprise healthcare accounts to maximize platform value and advise executive stakeholders while influencing product roadmap. | 5-8 years SaaS customer success/account management experience in healthcare or supply chain, bachelor's degree required, proven executive relationship management. | Why Clarium The healthcare industry overspends on its supply chain by over $25B each year, the result of fragmented data, inefficient workflows, and wasted supplies. Clarium is fixing that. Our AI-powered platform, Astra OS, gives hospitals end-to-end visibility into their supply chain operations, automating workflows and surfacing actionable insights so supply chain teams can focus on what matters most: patient care. We're trusted by some of the world's leading health systems, including Yale New Haven Health, Stanford, Geisinger, Cleveland Clinic, and Kaiser Permanente. Founded in 2020, Clarium has raised $43M in total funding. Our Series A was led by Northzone, with participation from General Catalyst, AlleyCorp, Kaiser Permanente Ventures, Texas Medical Center Ventures, and 1984 Ventures. The Opportunity We are seeking a proactive, relationship-driven Strategic Customer Success Manager (CSM) to ensure our healthcare clients unlock maximum value from our platform. This role is ideal for someone who thrives in building trusted partnerships, driving user adoption at the ground level, and guiding customers toward measurable business outcomes. The CSM will balance hands-on client engagement with strategic coordination across Product, Implementation, Sales, and Leadership to ensure every customer’s journey is seamless, impactful, and valuable. Each CSM owns their portfolio end-to-end — serving as the executive-level strategic advisor while staying hands-on with day-to-day account health, adoption, and execution. What You’ll Do Account Leadership Drive net revenue retention across a portfolio of 5–7 enterprise accounts totaling $2-6M in contract value. Serve as the primary strategic point of contact for assigned healthcare accounts, driving proactive engagement and long-term account health Build relationships across operational, managerial, and executive stakeholders, engaging Clarium leadership to strengthen strategic alignment when necessary Lead monthly executive engagement and quarterly business reviews (QBRs) to showcase outcomes, highlight value, and identify risks and opportunities for growth Conduct regular check-ins, health reviews, and success planning discussions with client teams Coordinate tactical customer needs while maintaining a strategic view of account success Customer Success & Value Realization Partner with customers to define success goals and measure progress toward adoption, ROI, and satisfaction Monitor usage data, performance metrics, and health scores; provide insights and recommendations to maximize platform impact Identify risks such as low adoption or dissatisfaction early, and collaborate with internal teams on remediation plans Champion Clarium's best practice standards with customers, actively steering toward proven approaches that accelerate time-to-value Surface and codify customer best practices to strengthen and evolve best practices over time Ensure customers are realizing measurable operational and business value from Clarium’s platform Cross-Functional Collaboration Collaborate closely with Implementation, Support, Product, and Engineering teams to improve user adoption and resolve client issues, streamlining the customer experience Serve as the voice of the customer internally, translating patterns in adoption, friction, and unmet needs into structured product insights that inform roadmap prioritization. Provide structured and prioritized customer needs to Product and Engineering to influence roadmap priorities Partner cross-functionally to improve internal customer success processes as the company scales Strategic Growth & Advocacy Identify and align adoption, expansion, and upsell opportunities in collaboration with Sales Cultivate customer advocates who can share success stories, enable public case studies, and act as references Drive long-term client engagement by reinforcing the value of Clarium’s solutions across the enterprise Required Qualifications & Skills Bachelor’s degree in Business, Healthcare Administration, Supply Chain, Information Systems, or related field (or equivalent experience) 5–8 years of experience in customer success, account management, or a SaaS client-facing role Experience managing relationships with executive-level stakeholders at customer accounts Experience supporting healthcare, supply chain, or ERP workflows Experience managing commercial relationships and outcomes Excellent communication, relationship-building, and organizational skills Strong problem-solving ability and comfort working cross-functionally Track record of operating effectively in a fast-paced healthcare technology startup Comfortable balancing strategic thinking with hands-on execution Highly proactive with a strong sense of ownership and accountability Preferred Qualifications Experience with SaaS platforms in healthcare or supply chain Experience in healthcare supply chain management or operations Familiarity with ERP systems such as Oracle PeopleSoft, Infor Lawson, or Workday Familiarity with healthcare data standards such as EDI, Smart on FHIR, and HL7 Experience managing mid-market or enterprise accounts Project Management or Agile certifications What You Get at Clarium Target Base Salary Range: $120,000- $150,000 The base salary Clarium offers may vary depending upon the ultimate scope and responsibilities of the position and on the candidate’s job-related knowledge, skills, and experience. The total package will include equity, in addition to a full range of medical and/or other benefits, depending on the position offered. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. Incentive Stock Options proportionate to your salary Fully remote, with a NYC co-working space available; 20–25% travel expected for on-site executive engagements, QBRs, and account health visits." Unlimited PTO Top-tier health, vision, and dental benefits 401K The opportunity to build on a strong foundational team with deep data and engineering roots at a stage where your work genuinely shapes the product Equal Opportunity Statement Clarium is committed to promoting an inclusive work environment free of discrimination and harassment. We value a diverse and balanced team where everyone can belong.

Design and develop backend systems integrating LLM APIs for AI-driven healthcare supply chain features. | 5+ years backend engineering with 1+ year AI application production experience and strong Python, FastAPI, and database skills. | Why Clarium? The healthcare industry overspends on its supply chain by over $25B each year, the result of fragmented data, inefficient workflows, and wasted supplies. Clarium is fixing that. Our AI-powered platform, Astra OS, gives hospitals end-to-end visibility into their supply chain operations, automating workflows and surfacing actionable insights so supply chain teams can focus on what matters most: patient care. We're trusted by some of the world's leading health systems, including Yale New Haven Health, Stanford, Geisinger, Cleveland Clinic, and Kaiser Permanente. Founded in 2020, Clarium has raised $43M in total funding. Our Series A was led by Northzone, with participation from General Catalyst, AlleyCorp, Kaiser Permanente Ventures, Texas Medical Center Ventures, and 1984 Ventures. The Opportunity Clarium is scaling its AI capabilities, and we're looking for an AI Engineer to join the AI team. You'll work closely with our Head of AI alongside engineering, data, and product to build the backend systems and AI applications that power Clarium's healthcare supply chain platform. This isn't a research role, you'll be shipping production systems that real healthcare providers rely on every day. If you want to own meaningful work at an early-stage, well-funded company where AI is the core product, this is the role. In This Role You Will Architect and develop robust backend systems that integrate with LLM APIs to power Clarium's AI features Design and build scalable backend services in Python and FastAPI Take full ownership of critical system components from REST APIs to AI agent implementation Collaborate with product managers and customers to ensure what you build maps directly to real-world healthcare workflows Participate actively in code reviews and sprint planning What You'll Bring 5+ years of backend engineering experience 1+ years of hands-on experience building and deploying AI applications in production Solid understanding of backend architecture principles and AI application design Experience building and consuming RESTful APIs and integrating third-party services Strong command of database technologies (relational and/or NoSQL) Self-motivated, strong communicator, and a clear problem-solver Nice to Have Prior experience at an early-stage startup Familiarity with healthcare data or supply chain domains Skills & Tools You'll Use Need to Know: Python · FastAPI · SQL · RESTful APIs · LLM APIs (OpenAI, Anthropic) Nice to Know: Kubernetes · Terraform · Vector databases What You Get at Clarium Incentive Stock Options proportionate to your salary Fully remote — we're a distributed team across multiple time zones Unlimited PTO Top-tier health, vision, and dental benefits The opportunity to build on a strong foundational team with deep data and engineering roots at a stage where your work genuinely shapes the product