Clarity

Manage multiple product projects from discovery to delivery, collaborating closely with engineering, design, and customer teams, while making decisions in ambiguous environments. | Deep Salesforce expertise, strong project execution skills, experience in managing multiple initiatives, and ability to quickly learn new domains. | Clarity exists to help families discover, plan for, and access the best educational opportunities for their children and to help schools adapt and operate like the dynamic businesses they must become in order to survive and thrive. Education is one of the most important decisions families make, yet the systems that support those decisions are often outdated, opaque, and inefficient. Clarity builds modern software that brings transparency, trust, and a delightful customer experience to the process of discovering and enrolling in a private K-12 school. Because of the strength of our relationships with schools and our industry-leading NPS (90+), partner schools have consistently asked us to build more of their core software stack. That led us to launch integrated enrollment contracts and billing products in late 2024, to go along with our industry leading financial aid platform. Responsibilities Product managers at Clarity report directly to the CEO, Brennan Stark, who runs the product team. As a product manager, you will be expected to become deeply familiar with the entire Clarity product. You will work on features that touch hundreds of thousands of families, billions of dollars in payments, and thousands of school partners. This role is for someone who wants to get exceptionally good at building products by doing the work. Product managers at Clarity are expected to be excellent tactical executors. Over time, you’ll develop taste in our domain and a point of view on prioritization. Early on, your job is to learn, execute, and build trust through consistent delivery. At its core, this is a building role. That includes: Doing research and discovery on ideas and potential projects, Making decisions with incomplete information and knowing when a fast decision with 70% confidence is better than waiting for 90%, Writing clear, thoughtful PRDs for projects we take on. Working closely with engineering and design to deliver projects end-to-end. Managing 3–4+ projects at a time, often at different stages. Leading testing in partnership with the product operations team. Owning follow-through by surfacing risks early, keeping work unblocked, and making sure things get finished. Ideal Candidate Requirements You think of yourself as a builder first and a product manager second. You thrive when context switching and enjoy creating order from chaos. You care more about building great products than managing processes. You are extremely reliable and take pride in execution. You are comfortable making decisions in ambiguous environments with imperfect information. You have low ego and focus on creating value for others. You communicate clearly, both in writing and verbally. You enjoy talking to customers and learning directly from them. You work well with engineers, designers, and customer-facing teams. You pick up new domains quickly. You are ambitious, growth-oriented, and excited by high expectations. You actively use AI tools to work faster and better, and are excited to keep pushing how they can augment your work. What Great Looks Like in the First 90 Days By 30 days You have a solid working understanding of the Clarity product and how schools and families use it. You’ve built trust with engineering, design, and product operations through reliability and follow-through. You’ve contributed meaningfully to at least one shipped or actively in development project. You absorb context quickly and ask good questions. By 60 days You are independently driving multiple projects end-to-end. Your PRDs are clear and actionable, with thoughtful tradeoffs. You make good decisions quickly, even when information is incomplete. You surface risks and dependencies before they turn into problems. You’ve spoken directly with customers and incorporated feedback into shipped work. By 90 days You are confidently managing 3–4+ projects at once without things slipping. Engineering and design trust you to run projects with minimal oversight. You’ve shipped meaningful work with real impact for schools and families. You’re developing strong instincts in Clarity’s domain and can articulate opinions on what should be built next. You’re viewed as someone the team can rely on to get important things done. This Role Is Not for You If… You prefer narrow ownership over juggling multiple initiatives. You are primarily motivated by title progression or people management. You need perfect information or consensus before making decisions. You enjoy strategy discussions more than execution. You want a highly structured environment with mature processes already in place. You are uncomfortable being held accountable for outcomes, not just output. Why Take This Job? You’ll work directly with the CEO on product execution and prioritization, with frequent feedback and a high bar for quality. You’ll have regular opportunities to work in person with the CEO, even though Clarity is remote-first. You’ll build products that matter to hundreds of thousands of people and see the impact of your work every week. You’ll learn how to drive real behavior change in a traditionally change-averse user base. You’ll be pushed hard and, if you succeed, will grow quickly. You’ll be paid very competitively, including a meaningful stock options grant. Clarity has strong product-market fit and industry-leading NPS. Clarity is uniquely positioned to change the landscape of education. We are fully remote, with team-specific and company-wide on-sites each year. How to Apply We don’t use traditional cover letters. If you’re interested in this role, please email Brennan (brennan@claritytuition.com) with a short note answering the following questions: Why do you think you would be unusually good at this specific role at Clarity? What about this role feels like a stretch for you? A few guidelines: 300–600 words total Concrete examples are encouraged We value clarity and honesty over polish We read every email carefully. If it feels like a strong fit, we’ll follow up to schedule an initial conversation.

Leading and managing in-person events, partnerships, and brand engagement strategies. | 2-3 years in events, partnerships, or experiential marketing, with strong project management and organizational skills. | We are seeking a Field Marketing & Events Manager to lead and oversee our in-person events and engagements. This role operates at the intersection of events, partnerships, operations, and brand, with responsibility for ensuring each engagement is executed with a high level of quality, consistency, and impact. In addition to execution, this role is responsible for generating opportunities with industry partners and associations that elevate our presence with key audiences through strategic partnerships, thought leadership, and industry visibility. This role will work closely with internal stakeholders to align on objectives and maximize the value of each event and partnership to support our broader brand, growth, and audience goals. Responsibilities Own the planning and execution of our events calendar, managing end-to-end logistics such as registrations, travel coordination, shipping, vendor management, and timelines Lead how we show up at every event, ensuring our on-site presence is intentional, creative, polished, and aligned with our brand and audience goals Partner closely with cross-departmental teams to define clear objectives (eg. brand awareness, qualified leads, pipeline generation) and track results for each event Serve as the primary point of contact for association and industry partners, managing ongoing relationships and coordinating sponsorships, content contributions, presentations, and conference participation Proactively identify and develop new partnerships with organizations and associations that expand our reach, generate qualified opportunities, and position the company in front of target audiences Own internal communication and alignment for all events, proactively providing updates, maintaining shared planning channels, and ensuring internal stakeholders are well-informed and prepared ahead of each engagement Manage post-event feedback loops, including collecting feedback, reporting against objectives, and collaborating on recommendations for future iterations Manage swag strategy and inventory, including sourcing, design, and distribution of branded materials that reflect our brand and enhance our presence at events Ideal Candidate Requirements 2–3 years of experience in events, field marketing, partnerships, or experiential marketing Exceptionally organized with strong project management skills Detail-oriented and able to think strategically about brand and audience Comfortable managing multiple events and timelines simultaneously Willingness to travel as needed for conferences and events Experience working with industry associations or membership organizations Familiarity with HubSpot, or similar CRM/marketing tools Benefits You will be paid competitively, receive stock options and have a variety of other benefits, including 100% company-sponsored health, medical and dental insurance Clarity has grown from 0 to 70 employees in under 3 years and is poised for continued growth Clarity is a product-focused organization that consistently invests in improving the experience of its school and family users Clarity is a fully remote work environment, but also provides both team-specific and all-company sponsored offsites every year

Manage full sales cycle for enterprise accounts including pipeline generation, negotiation, closing large deals, executive engagement, and cross-functional collaboration. | 4+ years in quota-carrying B2B SaaS sales with proven track record, experience in complex solution sales, consultative selling skills, ability to engage C-suite, and technical aptitude for AI concepts. | Enterprise Account Executive (Strategic Accounts) at Clarity Locations: London, UK | Riyadh, KSA | New York, USA About Clarity Clarity is the leading AI-powered customer experience and voice-of-customer (VoC) platform for large enterprises in regulated industries. We are trusted by industry leaders like OpenAI, GrubHub, STC and Tabby who rely on us to deliver real impact. Our investors include Prosus Ventures, STV AI Fund (backed by Google) and angels from Open AI and Google. With a 25% month-on-month growth rate and over 300% net revenue retention, this is a unique opportunity to join a hyper growth AI company and redefine an industry. The Role As an Enterprise Account Executive, you will hold a foundational position within our Go-to-Market (GTM) team. This is a career-defining role in a fast-growing, early-stage startup, with the potential to quickly expand into a sales leadership position. You will be instrumental in generating revenue, shaping our sales motion, and bringing Clarity’s agentic AI platform to the world's best companies. You will operate with a self-starter mindset and builder mentality, thriving in a highly autonomous environment. Responsibilities Sales Execution and Deal Ownership Full-Cycle Sales Ownership: Manage the entire sales process for enterprise accounts, covering lead generation and qualification through to negotiation, closing, and renewals. Pipeline Generation: Build and maintain a robust sales pipeline. Generate a pipeline from ideal customer profile (ICP) accounts via value-driven outbound prospecting (incl. cold calls, emails, conferences). Develop a strategy to break into and close key strategic logos. Strategic Deal Execution: Drive complex solution sales, consistently closing large, high-value deals, targeting six or seven-figure contracts. In addition, work closely with our partner network to close co-sell motions from our joint pipeline. Value Articulation: Build comprehensive proposals and ROI cases that clearly articulate Clarity's transformative value proposition. Negotiation & Forecasting: Lead negotiations, addressing objections, and navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders. Forecast and accurately report on pipeline and revenue. Customer Strategy and Collaboration Executive Engagement: Develop strong relationships with key stakeholders, including C-suite executives (CX leaders, Product Leaders, and Operations Leaders), to understand their pain points and drive long-term partnerships. Leverage the internal executive team to accelerate deal cycles and secure buy-in from top-level client decision-makers. Cross-Functional Partnership: Partner closely with Solutions Engineering, Product, Customer Success, and Marketing teams to ensure customer success. GTM Influence: Play a pivotal role in shaping our GTM motion, influencing how we engage and close key accounts in priority verticals like BFSI and Telcos. Product Feedback: Provide crucial feedback and insights from the field to Product and Leadership teams to directly shape our product roadmap. Requirements Experience and Acumen Proven Sales Track Record: Minimum of 4+ years of experience as a top-performing Account Executive in a quota-carrying role at a B2B SaaS company, with a strong and consistent track record of exceeding targets. (7+ years of experience in strategic or enterprise sales is typically sought for Strategic Accounts.) Deal Complexity: Demonstrable experience in managing complex solution sales cycles and consistently closing large deals. Experience closing seven-figure deals is preferred. Sales Methodology: Formal training or demonstrable experience utilizing a value-selling framework, such as MEDDPICC or Command of the Message. A consultative selling approach is essential. Business Acumen: Strong business acumen and the ability to speak the language of the C-suite. Pipeline Generation: Consistent performance meeting pipeline generation targets for net new business. Skills and Mindset Technical Aptitude: Ability to quickly understand technical concepts around AI, agentic workflows, and data analytics, and explain them clearly to both technical and non-technical audiences. Strategic Communication: Excellent communication and presentation skills, with proven ability to engage and build relationships with senior executives and C-level decision-makers. Builder Mentality: A self-starter mindset with a passion for building things from the ground up. Comfortable in a fast-paced, high-growth startup environment where adaptability is key. Preferred Qualifications ("Nice to Have") Previous experience selling AI, Customer Experience (CX), or Customer Support software. Experience as an early sales hire at a fast-growing startup. Familiarity with the broader AI landscape, key players, and emerging trends. Familiarity with CRM platforms and sales enablement tools (e.g. Hubspot). Why Join Clarity? Shape the Future of AI: Be at the forefront of the agentic AI era, transforming the $275 billion customer experience market. Explosive Growth & Impact: Join a hypergrowth company with a proven product and strong traction (25% MoM growth). This is an opportunity to significantly impact our revenue and GTM strategy. Career Acceleration: This is a unique role with the potential to expand quickly into a sales leadership position as we scale our GTM teams globally. World-Class Team: Work with a collaborative, mission-driven team with experience building and scaling products at companies like Meta, Revolut, Uber and Bird. Competitive Package: We offer competitive compensation (base + commission) Culture: We are guided by core values such as Get Sh*t Done, Excellence in everything, Win-Win Collaboration and Think Deeply.