CivicMinds, Inc

Handle renewal book of business, provide excellent customer service, and support new business development. | 3-5 years in Commercial Lines Insurance, experience with ALIS, Microsoft, Outlook, and industry certifications like CPCU, ARM, or CIC are a plus. | Position- Commercial Lines Account Manager Mode- Hybrid Location- Providence, RI Role Description This is a full-time hybrid role for a Commercial Lines Account Manager with wholesale experience preferred. The role is located in Providence, RI, but will transition to remote once the initial training is completed. The Account Manager will handle a renewal book of business, provide excellent customer service for our clients and business partners, and eventually lead to supporting a producer with new business. The role requires both strong attention to detail, excellent communication skills, and is a great fit for someone looking to work in a fast-paced environment. Qualifications • Minimum of three to five years in Commercial Lines Insurance either as a processer, customer service, or account manager (Wholesaler preferred) • Excellent written and verbal communication skills • Strong organizational and multitasking abilities • Experience with ALIS, Microsoft, and Outlook a plus • Industry certifications such as CPCU, ARM, or CIC are a plus

Manage a team of account managers, maintain and grow commercial client accounts, conduct risk assessments, review insurance policies, and ensure client satisfaction. | Requires valid Illinois Property & Casualty insurance license, at least 6 years of commercial insurance account management experience, strong client service, communication, and organizational skills. | As a Commercial Insurance Account Executive, you will be the primary liaison between our agency and our commercial clients. You’ll manage team of account managers and maintain client accounts, review and recommend insurance policies, conduct risk assessments, and ensure client satisfaction through proactive service. Key Responsibilities: • Team Management: Handle the Team of Account Managers. • Client Management: Act as the main contact for commercial clients, handling inquiries, policy updates, and claims with efficiency • Policy Review: Evaluate existing insurance policies, identify any coverage gaps, and suggest appropriate solutions. • Risk Assessment: Perform risk evaluations for clients’ businesses, recommending necessary coverage adjustments. • Renewals: Oversee policy renewals and ensure seamless transitions with proactive client communication. • Documentation: Maintain accurate records and documentation in line with industry standards. • Account Growth: Explore opportunities for expanding client coverage and advise on additional insurance products. • Relationship Building: Develop and maintain strong client relationships to boost satisfaction and retention. What We’re Looking For: • Licensing: Valid Illinois Property & Casualty insurance license required. • Experience: At least 6 years of experience in commercial insurance account management or a related field preferred. • Customer Service: Strong dedication to providing exceptional client service. • Communication Skills: Excellent verbal and written communication abilities. • Organizational Skills: Detail-oriented with the capability to handle multiple tasks simultaneously. • Team Collaboration: Positive contributor to a team-oriented environment.

Manage a team of account managers, maintain commercial client accounts, review insurance policies, conduct risk assessments, oversee renewals, and grow client accounts. | Requires a valid Illinois Property & Casualty insurance license and at least 6 years of commercial insurance account management experience. | As a Commercial Insurance Account Executive, you will be the primary liaison between our agency and our commercial clients. You’ll manage team of account managers and maintain client accounts, review and recommend insurance policies, conduct risk assessments, and ensure client satisfaction through proactive service. Key Responsibilities: • Team Management: Handle the Team of Account Managers. • Client Management: Act as the main contact for commercial clients, handling inquiries, policy updates, and claims with efficiency • Policy Review: Evaluate existing insurance policies, identify any coverage gaps, and suggest appropriate solutions. • Risk Assessment: Perform risk evaluations for clients’ businesses, recommending necessary coverage adjustments. • Renewals: Oversee policy renewals and ensure seamless transitions with proactive client communication. • Documentation: Maintain accurate records and documentation in line with industry standards. • Account Growth: Explore opportunities for expanding client coverage and advise on additional insurance products. • Relationship Building: Develop and maintain strong client relationships to boost satisfaction and retention. What We’re Looking For: • Licensing: Valid Illinois Property & Casualty insurance license required. • Experience: At least 6 years of experience in commercial insurance account management or a related field preferred. • Customer Service: Strong dedication to providing exceptional client service. • Communication Skills: Excellent verbal and written communication abilities. • Organizational Skills: Detail-oriented with the capability to handle multiple tasks simultaneously. • Team Collaboration: Positive contributor to a team-oriented environment.