City of Durham

Support data integration, create visualizations, conduct analyses, and promote equity-centered data practices to improve community services. | Requires a bachelor's degree in a related field, two years of professional experience, and skills in statistical analysis, data visualization, and cross-sector data efforts. | Work, Serve, Thrive. With the City of Durham Advance in your career while making a real difference in the community you serve. Hiring Range: $66,703-$74,000 Hours: 40 hours per week, Monday through Friday 9am-5pm. This is grant-funded for one-year, full-time with benefits. ABOUT THE ROLE This is a full-time, one-year grant-funded position with benefits, supported by the Robert Wood Johnson Foundation’s Systems for Action program. The selected candidate will collaborate closely with Duke University’s Bellwether Collaborative for Health Justice, led by Dr. Lauren Brinkley-Rubinstein. We are seeking a technically skilled, mission-driven Data Analyst who excels at translating complex information into clear, actionable insights. This role is ideal for someone who thrives at the intersection of data, technology, and social impact— and who wants to use their skills to advance equity and help build stronger, community-centered systems. WHAT YOU’LL DO As the Systems for Action Data Analyst, you will help the Durham Community Safety design meaningful data visualizations, support data integration across partners, and use both quantitative and qualitative insights to inform strategies that aim to reduce systemic harm, advance racial equity, and improve whole-person care across housing, behavioral health, reentry, and public safety systems. Your work will empower program managers, community stakeholders, and agency partners to make more data-informed, equity-centered decisions. Data Integration & Governance • Partner with DCSD, other city and county departments, and community organizations to identify opportunities where shared data can strengthen programs and improve services. • Work with cross-disciplinary teams to build a clear framework for integrated services, case management, and data sharing, and create an inventory of service and data assets across the city and community. • Lead the creation of core documents needed for data integration, including governance policies, MOUs, data-sharing agreements, and communication materials. • Use quality-assurance checks to keep data accurate, consistent, and reliable. Data Visualization & Decision Tools • Build intuitive dashboards and tools that help monitor progress, identify trends, and improve service delivery • Collaborate with stakeholders to design visualizations aligned with key performance indicators • Ensure tools are user-friendly and accessible to non-technical users Analytics & Insights • Conduct quantitative and qualitative analyses to identify trends, gaps, and opportunities for improving services • Translate complex data and community feedback into clear, actionable insights that inform programs and policy development • Partner with research institutions to support evaluation, analysis, and data storytelling Equity & Data Ethics • Apply a racial equity and trauma-informed lens to all data practices • Bachelor’s degree or equivalent in statistics, data or quantitative analysis, public policy, business, public administration, sociology, or directly related field • Two years of professional program administration or analytical experience • Experience in statistical analyses, data reporting from complex systems, and building tools/dashboards in business intelligence software, like Power BI or Tableau • Knowledge of data integration tools and methods • Familiarity with data governance and privacy laws (HIPAA, FERPA, etc.) • A commitment to and interest in the core mission of the DCSD team • Familiarity with the Durham community and resources for healthcare, behavioral and mental health, family advocacy, sexual/physical abuse, Veterans' Services, vocational rehabilitation, housing, justice involvement, and other services that impact our Neighbors • Significant experience with statistical analyses and program evaluation; including skills to build tools in business intelligence software, like Power BI or Tableau • Flexibility and openness to programmatic changes in a rapidly scaling department • Experience with cross-sector data integration efforts • Strong leadership and analytical skills for effective problem solving, collaboration, and the ability to propose quality recommendations for program and process improvements • Relevant lived experience in addition to professional experience

Manage and deliver large, complex IT projects from initiation to closure, coordinating resources, vendors, budgets, and stakeholders while ensuring alignment with strategic objectives. | Bachelor’s degree in computer science or related field, 5+ years IT experience, 5+ years project management including 2 years in IT, PMP certification, proficiency in project management tools, vendor and budget management experience. | Work, Serve, Thrive. With the City of Durham Advance in your career while making a real difference in the community you serve. Hiring Range: $85,654.44 - 132,766.40 Work Day/Hours: 8:00am - 5:00pm M-F The City of Durham’s nationally recognized, award-winning Technology Solutions Department builds and aligns the City’s information technology infrastructure so that departments can deliver a superior level of public service. Our team is recognized nationally by the Public Technology Institute, ICMA Center for Performance Measurement and Digital Cities Survey. If you can offer the skills to innovate and the passion to serve, bring your talent to Durham. The Technology Manager – IT Project Management role exists within the IT PMO Services division of Technology Solutions. This role reports to the PMO Manager and is responsible for providing administrative, project management, and solution support to ensure satisfactory customer service. IT Project Managers assigned to the IT Project Management Office deliver all assigned projects from initiation to closure, ensuring the solution meets the strategic objectives of the project and that the project scope is delivered according to the approved business case. The Technology Manager – IT Project Management helps establish support priorities, coordinates between various departments and stakeholders, and assists in overseeing and maintaining a portfolio of IT projects. Additional duties include managing large and complex technical projects, attending meetings, providing executive status reports, and supporting other PMO staff to accomplish project deliverables. Manage daily project activities for large, complex IT projects by ensuring use of project management best practices as outlined in the PMBOK; develops a detailed project schedule to monitor progress and completion of tasks assigned to various project staff, both internal and external to the City; functionally supervise all project team members. Assists in defining the project scope and objectives and ensuring technical feasibility. Provide direct project management by communicating with various stakeholders and project teams via telephone, email and project team meetings; resolve project issues when identified; adjust project plans when necessary. Ensure resource availability and allocation. Provide accurate reporting to the Technology Solutions PMO Manager and Technology Solutions Senior Leadership. Ensure the maintenance of key dashboards for internal and external reporting. Provide recommendations to ensure projects stay on track according to established project schedules. • Serves as Project Manager over complex enterprise software, hardware, network, and technically difficult projects; supports other PMO staff as a subject matter expert; validates deliverables associated with the approved business case; provides recommendations to improve division policies and procedures; identifies and mitigates project risk; and performs quality assurance duties. • Secures internal and external resources for the project; coordinates the Request for Proposals (RFP) process, including vendor selection; negotiates contracts with vendors, as assigned; and develops project schedules and manages to achieve deadlines. • Prepares, reviews, and maintains reports, plans, presentations, and other documentation; researches, analyzes, reviews and approves information; develops and implements recommendations; and ensures compliance with project contracts and applicable regulations, policies, and procedures. • Manages expectations, facilitates change requests, monitors and controls deliverables, and keeps project stakeholders informed through regular project status reports and other communication channels (e.g., stand up meetings, weekly newsletters, quarterly summary reports). • Coordinates with vendors, City departments, and/or external agencies; attends and facilitates meetings; provides user support and training, as assigned; assists with developing operational policies and procedures; and assesses client or department needs. • Manages an assigned budget; monitors and approves expenditure; evaluates needs and allocates/requests resources; prepares cost estimates; researches and analyzes data and reviews the work of others; and makes and approves budget-related recommendations in area of assignment. • Archives project deliverables and other documents; validates end user acceptance of the solution; and ensures that the expected business value is achieved for the City. • Bachelor’s degree or equivalent in computer science or a directly related field • Five years of professional information technology experience in area of assignment • Two years project management experience • PMP certification • 5 or more years of project management experience • Master’s degree in business administration or other related business field • Proficiency in Project Management Tools (MS Project, MS Planner, Excel) • Other relevant IT Certifications • Excellent communication and interpersonal skills • Experience with vendor management • Experience with procurement • Experience with budget management • Experience in business case development preferred