3 open positions available
Supports departmental initiatives through project coordination, data analysis, and reporting to improve operational efficiency. | Requires a bachelor's degree in a related field and 2-3 years of project management or data analytics experience, with familiarity in enterprise data systems and reporting platforms. | BUILDING, SAFETY ENGINEERING AND ENVIRONMENTAL DEPARTMENT PROJECT MANAGEMENT & ANALYTIC SPECIALIST II (OPERATIONAL PERFORMANCE & DATA ANALYTICS The Buildings, Safety Engineering & Environmental Department (BSEED) is seeking a Project Manager & Analytics Specialist II to support medium- to large-scale projects focused on process improvement, data analysis, and reporting. This position supports departmental initiatives by coordinating project activities, analyzing data from multiple sources, and providing insights that help improve operational efficiency and service delivery. The role combines project management, analytics, and collaboration across teams to ensure projects are completed on time and aligned with departmental goals. The Project Manager & Analytics Specialist class includes all positions whose duties are to identify and address process and project improvement opportunities within the City of Detroit. The Project Manager & Analytics Specialist must possess a detailed understanding of project management, project development, project implementation and project resolution. They are expected to have a broad understanding of change management and change implementation. • Analyzes data from a variety of database sources and formats for research, systems, and report design. • Assists stakeholders in understanding generated reports, outputs, and operational interfaces, and counsels them on their use, and in finding ways to be used to improve their functionality. • Assists with the implementation of organizational goals, initiatives and plans. • Develops and implements initiatives to improve work processes. • Drives fact-based decision making at all levels within the organization. • Drives process improvement initiatives, including automation, on the processes/tools used to increase the capability and efficiency of reporting efforts. • Investigates and analyzes complex proposed departmental reorganizations of City departments. • Manages project development and execution from inception to closure. • Presents results of analyses concisely and effectively to ensure adoption. • Produces summarization reports, outputs, and operational interfaces that present research findings to stakeholders. • Provides recommendations for improving business results, operational efficiencies, and system experiences through in-depth analysis. • Provides supporting information to substantiate research findings. • Responsible for Data Management best practices, quality standards and advanced Data Management activities (Acquisitions, Reorganizations, Advanced Data Setup, etc.). • Tracks and reports project milestones and status reports to project sponsors. • Works in conjunction with the department/division leader to manage change control and ensure consistency and alignment of change control management across the Department. Education Bachelor's degree with major in data analytics, project management, business, management, organizational development, or a related field. Experience Project Manager & Analytics Specialist II– Increased levels of responsibility and two to three (2-3) years of project management or data analytics experience. Equivalency Equivalent combinations of education and experience may be substituted. Preferred Qualifications • Experience working with enterprise data systems or reporting platforms (e.g., Accela, Smartsheet, ProjectDox, or similar systems) • Experience developing dashboards, reports, or visualizations to support operational decision-making • Familiarity with process improvement methodologies and workflow optimization • Experience supporting projects in a regulatory, construction, or municipal environment • Experience using data to identify trends, performance gaps, or opportunities for improvement Evaluation Plan • Interview: 70% • Evaluation of Training, Experience & Personal Qualifications: 30% • Total of Interview and Evaluation T.E.P: 100% Additional points may be awarded for: • Veteran Points: 0 – 15 points • Detroit Residency Credit: 15 points LRD: 07/28/2025 Knowledge Of • Business and management principles involved in strategic planning, resource allocation, and human resources modeling • Information technology • Laws, policies, regulations, and methods governing public sector processes • Management principles and generally accepted methodologies and procedures • Project management tools and software packages • Regulations, policies, procedures, and labor contracts pertinent to service areas • Understanding and administration of data development and data analytics processes • Understanding and application of Lean Six Sigma process improvement methods Skill In • Analysis • Change management • Coordinating and expediting employee actions affecting department services • Customer and client focus • Data analysis • Driving results • Effective written and oral communication • Gathering, organizing, and analyzing information • Initiative and self-management • Organization • Organizational development • Quality management and process improvement • Policy and planning • Problem solving and decision making • Professionalism and credibility • Project, change, and time management • Teamwork and team development • Thoroughness and attention to detail • Time management • Use of various project management applications Ability To • Assume individual accountability for achieving organizational goals with resourcefulness and minimal supervision • Bring focus and perspective to group and team projects • Communicate effectively in both oral and written formats • Communicate verbally with tact and diplomacy • Concurrently manage multiple priorities • Develop and maintain effective working relationships • Learn quality management and process improvement principles • Learn the essentials of organizational development • Learn the services, jobs, skills, and business activities of supported departments • Organize and prioritize work to ensure timely and effective completion of assignments and goals • Remain current in best practices and legal requirements • Respond to workplace dynamics in a timely and proactive manner Distinguishing Characteristics Physical Demands The work is characterized as sedentary. Project Manager & Analytics Specialists typically sit for extended periods, with brief intervals of walking, standing, bending, and extended use of computer terminals and related technology to accomplish work objectives. Work Environment Work is performed in a comfortable office environment that is appropriately lighted, heated, and cooled. The work environment contains no significant hazards. Some duties may require walking and standing, as well as travel to and attendance at meetings and conferences away from the work site. PLEASE ATTACH AN UPDATED RESUME AND ANY CERTIFICATIONS WITH YOUR APPLICATION INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED
Managing park planning projects, community outreach, data analysis, and report creation to support city initiatives. | Experience in project management, community engagement, data analysis, GIS, Adobe Suite, and building partnerships. | The Project Manager & Analytics Specialist class includes all positions whose duties are to identify and address process and project improvement opportunities within the City of Detroit. The Project Manager & Analytics Specialist must possess a detailed understanding of project management, project development, project implementation and project resolution. They are expected to have a broad understanding of change management and change implementation. This position is for a Parks Planner is within the Public Space Planning Unit of the General Services Division. This position requires managing park planning projects including community engagement, strategic planning, capital planning, and property acquisition and disposition. The applicant should have a keen interest in community building and the development of public spaces. The candidate should have several years’ experience working with community engagement, project management and planning. A key requirement for this position is the ability to build strong relationships with both community and government partners. • Analyzes data from a variety of database sources and formats for research, systems, and report design. • Assists stakeholders in understanding generated reports, outputs, and operational interfaces, and counsels them on their use, and in finding ways to be used to improve their functionality. • Community engagement, including working with community groups and coordinating meetings. • Strategic Planning, including Council communications and interdepartmental coordination. • Mapping, including creating and updating maps through ArcGIS and Adobe. • Property Disposition and Acquisition. • Capital Planning, including assistance with grant applications and producing fundraising materials. • Graphic Design, including public presentations, flyers, newsletters and other public-facing materials. • Experience with Adobe Suite and ArcGIS software. • Assists with the implementation of organizational goals, initiatives and plans. • Develops and implements initiatives to improve work processes. • Drives fact-based decision making at all levels within the organization. • Drives process improvement initiatives, including automation, on the processes/tools used to increase the capability and efficiency of reporting efforts. • Investigates and analyzes complex proposed departmental reorganizations of City departments. • Manages project development and execution from inception to closure. • Presents results of analyses concisely and effectively to ensure adoption. • Produces summarization reports, outputs, and operational interfaces that present research findings to stakeholders. • Provides recommendations for improving business results, operational efficiencies, and system experiences through in-depth analysis. • Provides supporting information to substantiate research findings. • Responsible for Data Management best practices, quality standards and advanced Data Management activities (Acquisitions, Reorganizations, Advanced Data Setup, etc.). • Tracks and reports project milestones and status reports to project sponsors. • Works in conjunction with the department/division leader to manage change control and ensure consistency and alignment of change control management across the Department. Education Bachelor's degree with major in data analytics, project management, business, management, organizational development, or a related field. Experience Project Manager & Analytics Specialist II– Increased levels of responsibility and two to three (2-3) years of project management or data analytics experience. Preferred skills The Parks Planner should have experience with the following: • Working with residents and/or neighborhood groups, preferably within Detroit • Leading community outreach • Interacting with city departments • Graphic design and presentations • Experience with Adobe Suite and ArcGIS programs • Innovative thinking • Public speaking • Program development and management • Building relationships with partners PROBATIONARY PERIOD: • Individuals appointed to a position in this class will be required to serve a probationary period of six months with the possibility of a six-month extension for a total of twelve months. • The performance will be carefully evaluated during the probationary period. • Continued employment in this class will be contingent upon the successful completion of the probationary period and meeting all of the performance expectation requirements. THIS RECRUITMENT IS OPEN TO ACTIVE EMPLOYEES ONLY PLEASE ATTACH AN UPDATED RESUME AND ANY CERTIFICATIONS WITH YOUR APPLICATION INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED Notes: • A review of the applicant's attendance records and work performance will be considered in the promotional process. • Person applying must meet the position qualifications, including licensing and certifications. • Completion of an evaluation process is required. • If you have previously applied for this position, you must re-apply to be considered for this vacancy. The above statements describe the general nature and level of work performed by employees assigned to the class. Incumbents may be required to perform job-related responsibilities and tasks other than those stated in this specification. Specific job duties may vary from position to position. The City of Detroit is an Equal Opportunity Employer. No applicant for employment shall be discriminated against on the basis of race, color, national origin, sex, religion, age, disability, or other criteria prohibited by City, State, or Federal law. Evaluation Plan • Interview: 70% • Evaluation of Training, Experience & Personal Qualifications: 30% • Total of Interview and Evaluation T.E.P: 100% Additional points may be awarded for: • Veteran Points: 0 – 15 points • Detroit Residency Credit: 15 points LRD: 07/28/2025
Develop and implement community outreach strategies related to water, sewer, and stormwater projects, coordinate community meetings, and collaborate with internal and external stakeholders. | Requires a bachelor's degree in communications, public relations, or related field, and at least three years of municipal government or utility experience. | This is not a Civil Service Position. DWSD employees are subject to provisions of Court Orders entered in United States District Court, Eastern District of Michigan, Southern Division, Case No. 77-71100 with regard to certain terms and conditions of employment. DWSD does not honor reversion rights for internal candidates. Applicants for open positions at the Detroit Water and Sewerage Department must be authorized to work for ANY employer in the U.S. The Detroit Water and Sewerage Department is unable to sponsor or take over sponsorship of an employment Visa at this time. SUMMARY: The Assistant Manager – Public Affairs will serve as the infrastructure communications lead for the department. The assistant manager is responsible for strategy, implementation and coordination of outreach to and engagement with customers and the general public related to capital construction projects including but not limited to the Capital Improvement Program (CIP), Lead Service Line Replacement Program and Stormwater Management Projects. This professional will also coordinate outreach with other city agencies, regional authorities and other organizations planning and performing construction within the city of Detroit boundaries that are related to water, sewerage and stormwater assets. ESSENTIAL JOB FUNCTIONS: This professional will possess the capacity to build relationships, both internal and external, including with project managers, contractors, city officials, neighborhood associations, community groups and block club leaders to carry-out the construction-related community outreach and engagement. He/she will collaborate with colleagues in the Public Affairs division to develop and update communication materials, both print and digital, and staff community meetings. The manager will also perform other communication and outreach duties as assigned by the Public Affairs Officer. RELATED JOB FUNCTIONS: Engage with internal and external staff on project planning to determine the outreach and engagement steps. Monitor construction projects and related engagement. Review communication materials related to construction projects and other programs. Schedule community meetings within the project area in advance of construction, and during construction depending on the length of the project. Monitor and provide reporting to DWSD and City staff as requested. May also participate in writing grants or providing information for grants.REQUIRED KNOWLEDGE, SKILLS AND ABILITIES KNOWLEDGE OF: • Customer service • Community outreach • Public relations • Government affairs • Water, sewer and stormwater systems • Lead service line replacement • Data investigation and monitoring • Project management • Business writing and ability to write public communications SKILL TO: • Articulate professionally with customers in person, by phone and e-mail • Use advanced technology • Interact with diverse audiences from residents to project managers to contractors • Detect opportunities to improve outreach and engagement • Perform government communications and marketing tasks • Capacity to write to the audience • Ability to present internally and to community groups • Work effectively in a team-based, flexible workforce with minimal supervision • Service customers in a professional manner, internal and external • Maintain regular and reliable attendance • Communicate effectively, both verbally and in writing • Understand and follow verbal and written instructions • Establish and maintain effective working relationships with others • Communicate frequently with team members and other units across the Department about processes, equipment or potential problems • Develop proficiency in unit specific operations and software • Determine locations and schedule community meetings • Direct team activities or to work as team member • Maintain records such as outreach analytics, canvassing journals, general and subsidiary ledgers, registers or other auxiliary records • Provide on the job training • Attend training sessions and conferences • Interact with customers in person, by phone and email • Answer escalated customer requests and complaints • Research departmental records for information related to work orders, service requests, and construction workflows • Complete mandatory training requirements • Follow security and safety policies and procedures in carrying out work duties • Perform work related duties as assigned REQUIRED EDUCATION AND EXPERIENCE (position requirements at entry) • Bachelors degree in communications, public relations, public administration or business • At least three years with municipal government or utility experience Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. This position may require sitting and standing for prolonged periods of time, light to moderate lifting, reaching, pulling, and carrying. Manual dexterity and audiovisual/linguistic acuity is required. Environmental Working Requirements: Work may be physically performed in, but not limited to, an office environment, in the field, in public settings or from employee’s home office, with exposure to computer screens and noise, as well as construction activities. The employee will be provided with issued personal protective equipment. OTHER REQUIREMENTS Valid Michigan Driver’s License and transportation that allows the individual to staff community meetings and other assigned activities throughout the city. Reimbursement will be provided for work-related mileage per IRS guidelines. The above statements describe the general nature and level of work performed by employees assigned to the class. Incumbents may be required to perform job-related responsibilities and tasks other than those stated in this specification. Specific job duties may vary from position to position. Employees in this class are required to undergo alcohol and drug screening and are subject to a criminal background investigation.
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