Citrix

Drive operational rigor and execution discipline across product and specialist teams to improve execution quality and accountability. | Requires 12+ years in operations or business analytics within technology or high-growth environments, strong cross-functional leadership, and independent work capability. | The Principal Operations Business Partner plays a critical role in driving operational rigor and execution discipline across the Product and Specialist organizations. This role is designed for a strong self‑starter who can operate independently, bring structure to ambiguity, and proactively identify and solve business problems. This individual owns the operational frameworks required to track product adoption, ensure account hygiene, surface risks early, and drive accountability to outcomes. Success in this role requires sound judgment, strong problem‑solving skills, and the ability to influence cross‑functional leaders without reliance on prescriptive direction. Key Responsibilities • Own and drive core operational cadences across Product and Specialist teams to review key deals, ensure effective handoffs, and improve execution quality • Establish and maintain operational rigor for tracking product adoption, account health, and execution risks • Define, track, and drive accountability to business KPIs, ensuring consistent performance measurement against targets • Lead end‑to‑end preparation for QBR/QPRs, annual planning, and ongoing account assignment governance • Proactively identify business risks, execution gaps, and friction points, surfacing issues early with data‑backed recommendations • Translate ambiguous problems into clear processes, metrics, and action plans • Partner cross‑functionally to close process gaps and drive durable solutions—not just recommendations • Document current‑ and future‑state processes to establish scalable playbooks and operational standards • Assess downstream impacts to the field organization and drive targeted communication and enablement as needed Qualifications • Proven experience leading complex, cross‑functional initiatives between Product Organizations and Go‑To‑Market teams • Operational mindset, push for standardization and cross-team alignment, drive alignment when no natural owner exists • Ability to frame risk and recommendations at strategic level (more advisory/trusted advisor than just data support); bridge between product strategy and field reality / tools • Demonstrated success operating as a self‑starter, prioritizing work effectively across multiple high‑stakes initiatives • Strong problem‑solving and analytical skills, with the ability to break down complex or ambiguous issues into executable actions • Track record of creating structure where none exists and improving operational discipline at scale • Ability to influence across multiple functions and leadership levels without formal authority • Data‑driven mindset with experience defining KPIs and using insights to guide leadership decisions • Comfortable operating in fast‑paced, high‑growth, and evolving environments Requirements • Bachelor’s degree required; advanced degree a plus • 12+ years of progressive experience in operations, business analytics, or a related field within a technology or high‑growth environment • Proven success executing high‑impact initiatives that require cross‑departmental alignment • Strong written, verbal, and executive‑level communication skills • Ability to work independently with minimal oversight while partnering effectively across teams About Us: Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications. If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.

Serve as a senior technical influencer and trusted advisor to BFSI clients, driving growth and articulating Citrix platform value. | 15+ years technical leadership in BFSI, strong executive relationships, and expertise in end user compute and cloud technologies. | Field Technology Officer (FTO, Field TO)– Banking, Finance Services & Insurance (BFSI) Job Description Summary The Field TO, BFSI is an executive-level, individual contributor role within the Citrix BFSI Go-To Market organization. The ideal candidate will be a visionary, highly customer-focused individual who will work with Citrix’s most important customers to bring the value of the platform to life for our BFSI clients, while working with our own product teams to help drive specific BFSI solutions. This is a critical role to drive growth within our clients and deliver a clear message that articulates the value of the Citrix platform justification Job Description The Field TO, BFSI will serve as a senior technical influencer, combining technical expertise, business acumen, and customer engagement skills, specifically in BFSI. This role will report to the SVP of Global BFSI and work closely with customers, partners, and internal teams to communicate technology strategies that address complex business challenges. This individual will act as a trusted advisor to senior-level executives, driving a solution and strategy that supports the company’s and clients’ strategic objectives. Key Responsibilities Customer Engagement & Solution Strategy Technical Vision & Thought Leadership Strategic Product Advocacy Partner Development & Ecosystem Building Qualifications • Strong connection and network, to other BFSI executives. • Ability to act as a business and technical leader and advisor to customers, understanding the unique challenges in BFSI and technology requirements. • Develop and present strategic solutions that leverage Citrix technology offerings and address client-specific needs. • Participate in high-impact sales and marketing meetings, providing insights, technical guidance and real-world business experience to influence purchasing decisions. • Provide internal teams with insights on how to leverage new technologies to enhance product offerings and differentiate Citrix solutions. • Lead and contribute to white papers, case studies, and solution briefs, sharing technology trends and insights. • Serve as a spokesperson for Citrix’s technology vision, educating clients and partners on our products. • Partner with customers, sales, marketing, and product teams to influence product roadmaps based on customer needs. • Advocate for clients’ technological success, ensuring smooth implementation and long-term adoption. • Build and nurture strong relationships with partners, vendors, and other ecosystem stakeholders. • Work with partners to co-develop solutions, build joint value propositions, and strengthen market presence. • Bachelor's degree in computer science, Engineering, or related field. • 15+ years of experience in a technical leadership role (e.g. Managing Director, VP, CTO or CIO) within the BFSI industry; experience at a BFSI provider that utilized Citrix, preferred, but not required, or like technologies from Microsoft, VMware, Omnissa, and others. • Proven experience working with BFSI Executives on large technology purchase deals and presenting a technology strategy and vision. • Strong knowledge of End User Compute, Zero Trust Network Access and Cloud Compute technologies. • Exceptional presentation and communication skills with the ability to simplify complex technical concepts for business stakeholders. Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. NY generally ranges: $198,692-$298,038 CA generally ranges: $207,331-$310,997 All other locations fall under our General State range: $172,776-$259,164 Benefits may vary depending on the nature of your employment with Cloud Software Group and the country where you work. U.S. based employees are typically offered access to healthcare, life insurance and disability benefits, 401(k) plan and company match, among others. This requisition has no specific deadline for completion. About Us: Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications. If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.

Own and grow strategic partner relationships to drive business outcomes and execute joint business plans. | Requires 8+ years in partner management or GTM leadership with strong strategic engagement and collaboration skills. | Role Description Principal Strategic Partner Managers own and grow Citrix’s most critical partner relationships and serve as the business lead for a small portfolio of top‑tier strategic partners. This role is accountable for defining and executing joint business plans and go‑to‑market (GTM) priorities, ensuring that customer adoption is driven through these key partners, and delivering measurable business outcomes aligned to Citrix’s growth priorities. They act as the main liaison between Citrix and strategic partners, overseeing long-term strategy, annual plans, and cross-functional efforts for shared success. Key Responsibilities • Own the end‑to‑end business performance of assigned strategic partners, including revenue growth, pipeline quality, and GTM execution. • Define, execute, and remain accountable for joint annual operating plans (AOP) and long‑term partner strategies, including investment priorities, growth motions, and success metrics. • Ensure Citrix strategic priorities, product direction, and GTM motions are embedded into partner business plans and translated into executable sales plays. • Orchestrate partner enablement, technical readiness, and operational alignment in collaboration with enablement, customer success, and support teams to achieve measurable business outcomes. • Serve as the senior executive interface between strategic partners and Citrix leadership, leading executive engagement, alignment, and issue resolution. • Partner closely with global partner programs, distribution, and internal business units to improve partner experience, operational efficiency, and scale. • Collaborate with GTM leadership to define joint account strategies, identify priority opportunities, and execute coordinated engagement plans. • Provide actionable partner and field feedback to influence program design, GTM strategy, and operating‑model improvements. Candidate Requirements • Education: Bachelor’s degree or equivalent practical experience. • Experience: At least 8 years of proven success in partner management, go-to-market (GTM) leadership, or business development roles. • Industry Knowledge: Familiarity with the global IT software industry, demonstrating an understanding of competitive landscapes and market dynamics. • Joint Initiatives: Experience in developing and executing joint GTM strategies and co-marketing efforts in collaboration with partners. • Strategic Engagement: Experience building strategy plans and engaging with key partners. • Collaboration: Proven ability to influence and work collaboratively across cross-functional teams, including sales, product, and marketing. • Communication: Exceptional communication skills and executive presence, with a demonstrated ability to engage and influence senior internal and external stakeholders. • Leadership: Demonstrated capability to lead cross-functional initiatives and drive execution without formal authority. • Adaptability: Comfortable operating in fast-paced, ambiguous environments while maintaining a strong focus on achieving measurable outcomes. Travel • Willingness to travel as required to support partner and business priorities. Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. NY generally ranges: $180,510-$270,764 CA generally ranges: $188,358-$282,536 All other locations fall under our General State range: $156,965-$235,447 Benefits may vary depending on the nature of your employment with Cloud Software Group and the country where you work. U.S. based employees are typically offered access to healthcare, life insurance and disability benefits, 401(k) plan and company match, among others. This requisition has no specific deadline for completion. About Us: Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications. If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.