Citizant

Designing, developing, testing, and maintaining complex system-level software for enterprise IT environments. | 10+ years of experience in software development, proficiency in Java and related technologies, U.S. citizenship, ability to obtain security clearance. | Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description 10+ years of professional experience responsible for designing, developing, testing, and maintaining complex system-level software that supports enterprise and mission-critical IT environments. Java, Java EE/SE, JAXB, JSP, JSF, React, Hibernate, Web Services, HTML, Spring, SpringBoot Linux/Sun/Solaris Qualifications Clearance Requirements: Must be a U.S. Citizen Active Public Trust/MBI or have the ability to obtain one. Starting salary: The pay for this position is up to $125,000 annually. The pay rate will vary based on skills, experience, and location. Citizant offers a competitive benefits package, including: Medical, dental, and vision insurance 401(k) Generous PTO Company-paid life and disability insurance Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

The candidate will analyze complex data processing problems to design and implement effective computer systems. They will also gather user requirements and recommend improvements to enhance system performance and user satisfaction. | Candidates must have a minimum of 6 years of experience in system analysis or a related role, with proficiency in system analysis and design. A bachelor's degree in Computer Science, Information Systems, or a related field is required. | Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Overview: The ideal candidate will be responsible for analyzing business problems to implement and improve computer systems. You will analyze user requirements, procedures, and problems to automate or enhance existing systems and review computer system capabilities, workflow, and scheduling limitations. You may also analyze or recommend commercially available software. Responsibilities: System Analysis: Analyze complex data processing problems to design and implement effective computer systems. Requirement Gathering: Work with users to gather and understand their requirements, procedures, and problems to develop or improve systems. System Improvement: Recommend and implement improvements to existing systems, focusing on automation, efficiency, and user satisfaction. Capability Review: Review computer system capabilities, workflow, and scheduling limitations to optimize system performance. Software Evaluation: Analyze and recommend commercially available software to meet user needs and improve system functionality. Documentation: Create detailed documentation of system requirements, specifications, and operational procedures. Collaboration: Collaborate with other IT professionals, including developers, network administrators, and support staff, to ensure seamless system integration and performance. Testing and Validation: Conduct system testing and validation to ensure systems meet user requirements and function as intended. Troubleshooting: Identify and resolve system issues promptly to minimize downtime and maintain system integrity. Qualifications A minimum of 6 years of experience in system analysis, data processing, or a related role. Proficiency in system analysis and design, with strong knowledge of various programming languages and software tools. Experience with databases, network infrastructure, and data processing techniques. Strong analytical and problem-solving abilities to understand and address complex system issues. Excellent verbal and written communication skills to effectively interact with users and IT professionals. High attention to detail and accuracy in analyzing user requirements and system capabilities. Ability to work collaboratively in a team environment and manage multiple projects simultaneously. Preferred Qualifications: Experience with enterprise-level applications and systems. Knowledge of business process modeling and improvement techniques. Familiarity with cloud computing and cybersecurity principles. Education: Bachelor’s degree in Computer Science, Information Systems, or a related field. Clearance Requirement: Must be a U.S. citizen Must have an active public trust clearance or have the ability to obtain one. Salary Range: The expected pay range for this position is up to $126,200 yearly. The pay rate will vary based on skills, experience, and location. Citizant offers a competitive benefits package, including: Medical, dental, and vision insurance 401(k) Generous PTO Company-paid life and disability insurance Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Tuition Assistance & Professional Development Program Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Manage the eFOS+ program including governance, risk and performance management, stakeholder collaboration, data governance, and innovation research. | 5-7 years project management experience including 3-5 years in technology, proficiency in Power BI, strong organizational and communication skills, PMP certification preferred, U.S. citizenship and ability to obtain public trust clearance. | Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Overview: Project Manager will provide comprehensive management support for the eFOS+ program under the direction of FDIC’s Division of Administration’s Chief of Technology and Innovation. The Project Manager will coordinate cross-functional activities, ensure alignment with strategic goals, and oversee the execution of complex tasks across technical and operational domains. Key Responsibilities: Governance & Oversight Draft and manage all governance documents and presentations for eFOS+. Schedule, facilitate, and document Steering Committee (SC) meetings. Provide data and analysis to support SC decisions and progress updates. Monitor program activities to ensure alignment with SC vision and feedback. Prevent unnecessary system customization by promoting alternative solutions. Risk & Performance Management Actively manage program risks and report status weekly or as needed. Track and report on Functional Performance Goals (FPGs), contract metrics, and other KPIs. Develop and maintain reports and dashboards using eFOS+ queries and Power BI. Stakeholder Engagement & Collaboration Build and maintain relationships with collaborating offices to eliminate barriers. Oversee eFOS+ Service Desk operations, including knowledge articles and scripts. Coordinate with DIT teams on architecture, data governance, APIs, mobile capabilities, and more. Support CSB leadership with recommendations to improve staff efficiency and workflows. Data Governance & Integrity Partner with Serco and FDIC offices to validate data sets and ensure data stewardship. Share space planning data and ensure accurate asset tagging processes. Continuously improve data integrity protocols. Research & Innovation Research best practices from other federal agencies using Tririga/Maximo. Explore emerging technologies (e.g., RFID, AI, RPA) to enhance automation and readiness. Investigate industry standards and metrics to inform leadership briefings. Analyze eFOS+ data anomalies and resolve issues proactively. Qualifications 5–7 years of project management experience, including 3–5 years in engineering or technology environments. Strong understanding of project management methodologies and tools (e.g., MS Project, EVM). Proficiency in Power BI and data analysis tools. Exceptional organizational, analytical, and communication skills. Ability to manage multiple priorities and solve problems innovatively. Customer-focused, process-driven, and results-oriented. Experience in resource allocation, task planning, and progress reporting. Ability to lead cross-functional teams and drive consensus. Education: Bachelor’s degree in Business Administration, Finance, Computer Science, or related field. PMP certification (Preferred) Clearance Requirement: U.S. Citizenship is Required Public Trust or have the ability to obtain one. Salary Range: The salary range for this position is up to $135k annually and will depend on experience. Citizant offers a competitive benefits package, including: Medical, Dental, and Vision Insurance 401(k) Generous PTO Company-paid life and disability insurance Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

The candidate will analyze business problems to implement and improve computer systems, focusing on user requirements and system capabilities. Responsibilities include system analysis, improvement recommendations, software evaluation, and collaboration with IT professionals. | Candidates should have a minimum of 6 years of experience in system analysis or a related role, with proficiency in system design and various programming languages. A bachelor's degree in Computer Science or a related field is required, along with strong analytical and communication skills. | Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Overview: The ideal candidate will be responsible for analyzing business problems to implement and improve computer systems. You will analyze user requirements, procedures, and problems to automate or enhance existing systems and review computer system capabilities, workflow, and scheduling limitations. You may also analyze or recommend commercially available software. Responsibilities: System Analysis: Analyze complex data processing problems to design and implement effective computer systems. Requirement Gathering: Work with users to gather and understand their requirements, procedures, and problems to develop or improve systems. System Improvement: Recommend and implement improvements to existing systems, focusing on automation, efficiency, and user satisfaction. Capability Review: Review computer system capabilities, workflow, and scheduling limitations to optimize system performance. Software Evaluation: Analyze and recommend commercially available software to meet user needs and improve system functionality. Documentation: Create detailed documentation of system requirements, specifications, and operational procedures. Collaboration: Collaborate with other IT professionals, including developers, network administrators, and support staff, to ensure seamless system integration and performance. Testing and Validation: Conduct system testing and validation to ensure systems meet user requirements and function as intended. Troubleshooting: Identify and resolve system issues promptly to minimize downtime and maintain system integrity. Qualifications A minimum of 6 years of experience in system analysis, data processing, or a related role. Proficiency in system analysis and design, with strong knowledge of various programming languages and software tools. Experience with databases, network infrastructure, and data processing techniques. Strong analytical and problem-solving abilities to understand and address complex system issues. Excellent verbal and written communication skills to effectively interact with users and IT professionals. High attention to detail and accuracy in analyzing user requirements and system capabilities. Ability to work collaboratively in a team environment and manage multiple projects simultaneously. Preferred Qualifications: Experience with enterprise-level applications and systems. Knowledge of business process modeling and improvement techniques. Familiarity with cloud computing and cybersecurity principles. Education: Bachelor’s degree in Computer Science, Information Systems, or a related field. Clearance Requirement: Must be a U.S. citizen Must have an active public trust clearance or have the ability to obtain one. Salary Range: The expected pay range for this position is up to $126,200 yearly. The pay rate will vary based on skills, experience, and location. Citizant offers a competitive benefits package, including: Medical, dental, and vision insurance 401(k) Generous PTO Company-paid life and disability insurance Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Tuition Assistance & Professional Development Program Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

The Senior ServiceNow Developer will lead the design, development, and customization of ServiceNow modules to support enterprise initiatives. This role involves advising on business transformation strategies and ensuring effective integration with external systems. | Candidates must have over 10 years of experience with ServiceNow implementation and a Master's degree in a relevant field. SPM Certification and strong collaboration skills are also required. | Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Overview: We are seeking a seasoned Senior ServiceNow Developer with a strong background in platform development, integration, and digital transformation strategy. The ideal candidate will be responsible for leading the design, development, and customization of ServiceNow modules to enable and scale enterprise initiatives. This role requires a balance of technical expertise and strategic vision, partnering with cross-functional teams to deliver solutions that streamline operations, enhance user experience, and drive measurable improvements in business processes. Key Responsibilities: Business Transformation Strategy: Advise on business process and service management best practices. Shape strategies for large-scale digital transformation initiatives across ServiceNow Core Services, ITSM, and SPM. Identify opportunities for automation and operational efficiencies by customizing the platform. Integration Development: Design and maintain integrations between ServiceNow and external enterprise systems using REST, SOAP, MID Server, and other technologies. Ensure secure, scalable, and maintainable integration architectures. Platform Customization and Development: Customize ServiceNow modules, including form configuration, UI design, and data models. Develop workflows, UI Policies, Business Rules, Script Includes, and Client Scripts using JavaScript and GlideScript. Build and maintain advanced flows using Flow Designer and Automation Engine. Communication and Collaboration: Communicate effectively with a wide range of audiences—from technical teams to C-suite executives—to: Define platform and integration requirements Translate business objectives into technical solutions Manage stakeholder expectations and communicate progress or risks Present findings, roadmaps, and proposed solutions clearly and confidently Lead customer-facing sessions, discovery workshops, and status briefings. Training and Documentation: Develop and deliver user training sessions or supporting materials for business users and technical teams. Maintain clear technical documentation for configurations, customizations, and integrations. Qualifications Required Competencies: 10+ years of experience with ServiceNow implementation, customization, and platform development is REQUIRED. 5+ years of strong experience with ServiceNow integrations and flow building. Expert knowledge of: Core Services/SMP (Service Management Platform) ITSM & DEVOPS JavaScript, GlideScript, and scripting tools within the ServiceNow platform. Proven experience with custom development and digital transformation projects. Strong collaboration and communication skills Must be comfortable presenting to both engineering and executive stakeholders. Education: A Master's degree in a relevant field is REQUIRED. SPM Certification is REQUIRED Clearance Requirement: U.S. Citizenship is required to be considered Active Public Trust or have the ability to obtain one. Salary Range: up to $190,000k per year (depending on experience) Citizant offers a competitive benefits package, including: Medical, Dental, and Vision Insurance 401(k) Generous PTO Company-paid life and disability insurance Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

The candidate will analyze business problems to implement and improve computer systems, focusing on user requirements and system capabilities. Responsibilities include system analysis, improvement recommendations, software evaluation, and collaboration with IT professionals. | Candidates must have a minimum of 6 years of experience in system analysis or a related role, with proficiency in various programming languages and software tools. A bachelor's degree in Computer Science, Information Systems, or a related field is required. | Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Overview: The ideal candidate will be responsible for analyzing business problems to implement and improve computer systems. You will analyze user requirements, procedures, and problems to automate or enhance existing systems and review computer system capabilities, workflow, and scheduling limitations. You may also analyze or recommend commercially available software. Responsibilities: System Analysis: Analyze complex data processing problems to design and implement effective computer systems. Requirement Gathering: Work with users to gather and understand their requirements, procedures, and problems to develop or improve systems. System Improvement: Recommend and implement improvements to existing systems, focusing on automation, efficiency, and user satisfaction. Capability Review: Review computer system capabilities, workflow, and scheduling limitations to optimize system performance. Software Evaluation: Analyze and recommend commercially available software to meet user needs and improve system functionality. Documentation: Create detailed documentation of system requirements, specifications, and operational procedures. Collaboration: Collaborate with other IT professionals, including developers, network administrators, and support staff, to ensure seamless system integration and performance. Testing and Validation: Conduct system testing and validation to ensure systems meet user requirements and function as intended. Troubleshooting: Identify and resolve system issues promptly to minimize downtime and maintain system integrity. Qualifications A minimum of 6 years of experience in system analysis, data processing, or a related role. Proficiency in system analysis and design, with strong knowledge of various programming languages and software tools. Experience with databases, network infrastructure, and data processing techniques. Strong analytical and problem-solving abilities to understand and address complex system issues. Excellent verbal and written communication skills to effectively interact with users and IT professionals. High attention to detail and accuracy in analyzing user requirements and system capabilities. Ability to work collaboratively in a team environment and manage multiple projects simultaneously. Preferred Qualifications: Experience with enterprise-level applications and systems. Knowledge of business process modeling and improvement techniques. Familiarity with cloud computing and cybersecurity principles. Education: Bachelor’s degree in Computer Science, Information Systems, or a related field. Clearance Requirement: Must be a U.S. citizen Must have an active public trust clearance or have the ability to obtain one. Salary Range: The expected pay range for this position is up to $126,200 yearly. The pay rate will vary based on skills, experience, and location. Citizant offers a competitive benefits package, including: Medical, dental, and vision insurance 401(k) Generous PTO Company-paid life and disability insurance Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Tuition Assistance & Professional Development Program Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Lead design and architecture of computer systems, evaluate technologies, optimize performance, ensure security compliance, and collaborate cross-functionally. | 7-10 years experience in system design and architecture, proficiency in multiple programming languages, relevant certifications preferred, US citizenship, and ability to obtain security clearance. | Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Overview: As a Computer Systems Engineer, Architect (SME), you will play a crucial role in designing, implementing, and optimizing advanced computer systems and architectures. You will work closely with cross-functional teams to develop robust solutions that meet our clients' specific requirements while adhering to industry best practices and standards. Responsibilities: System Design and Architecture: Lead the design and architecture of computer systems, including hardware, software, networking, and storage components. Develop comprehensive system blueprints and specifications to guide implementation efforts. Technology Evaluation and Selection: Evaluate emerging technologies, tools, and platforms to determine their suitability for inclusion in system designs. Make informed recommendations based on performance, scalability, reliability, and cost considerations. Performance Optimization: Identify performance bottlenecks and inefficiencies in existing computer systems and propose innovative solutions to optimize performance, throughput, and resource utilization. Security and Compliance: Collaborate with cybersecurity experts to integrate robust security measures into system designs and architectures. Ensure compliance with relevant regulations and industry standards, such as GDPR, HIPAA, and PCI DSS. Scalability and Resilience: Design systems that can seamlessly scale to accommodate growing workloads and user demands. Implement redundancy and failover mechanisms to enhance system resilience and availability. Cross-Functional Collaboration: Work closely with software developers, network engineers, database administrators, and other stakeholders to integrate system components and ensure seamless interoperability. Documentation and Reporting: Create detailed technical documentation, including system design documents, architecture diagrams, and implementation guides. Provide regular progress updates and reports to project stakeholders. Continuous Improvement: Stay abreast of industry trends, advancements, and best practices in computer systems engineering and architecture. Proactively identify opportunities for process improvement and optimization. Qualifications Proven experience 7-10 years in system design, architecture, and implementation. In-depth knowledge of computer hardware, operating systems, networking protocols, and storage technologies. Proficiency in multiple programming languages, including Java, C#, Python, and JavaScript. Strong analytical and problem-solving skills with a keen attention to detail. Excellent communication and interpersonal skills, with the ability to collaborate effectively in a team environment. Relevant certifications (e.g., CISSP, CCNA, AWS or Azure Certified Solutions Architect) are a plus. Education Requirements: Bachelor’s degree in Computer Science, Computer Engineering, or a related field. Clearance Requirements: Must be a US Citizen Active Public Trust/MBI or have the ability to obtain one. Starting salary range: The expected pay range for this position is up to $178,600 yearly. The pay rate will vary based on skills, experience, and location. Citizant offers a competitive benefits package, including: Medical, dental, and vision insurance 401(k) with company match Generous PTO Company-paid life and disability insurance Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Analyze and improve computer systems by gathering requirements, recommending software, testing, troubleshooting, and collaborating with IT teams. | 6+ years in system analysis or related role, proficiency in programming and databases, strong analytical skills, excellent communication, and ability to manage multiple projects. | Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Overview: The ideal candidate will be responsible for analyzing business problems to implement and improve computer systems. You will analyze user requirements, procedures, and problems to automate or enhance existing systems and review computer system capabilities, workflow, and scheduling limitations. You may also analyze or recommend commercially available software. Responsibilities: System Analysis: Analyze complex data processing problems to design and implement effective computer systems. Requirement Gathering: Work with users to gather and understand their requirements, procedures, and problems to develop or improve systems. System Improvement: Recommend and implement improvements to existing systems, focusing on automation, efficiency, and user satisfaction. Capability Review: Review computer system capabilities, workflow, and scheduling limitations to optimize system performance. Software Evaluation: Analyze and recommend commercially available software to meet user needs and improve system functionality. Documentation: Create detailed documentation of system requirements, specifications, and operational procedures. Collaboration: Collaborate with other IT professionals, including developers, network administrators, and support staff, to ensure seamless system integration and performance. Testing and Validation: Conduct system testing and validation to ensure systems meet user requirements and function as intended. Troubleshooting: Identify and resolve system issues promptly to minimize downtime and maintain system integrity. Qualifications A minimum of 6 years of experience in system analysis, data processing, or a related role. Proficiency in system analysis and design, with strong knowledge of various programming languages and software tools. Experience with databases, network infrastructure, and data processing techniques. Strong analytical and problem-solving abilities to understand and address complex system issues. Excellent verbal and written communication skills to effectively interact with users and IT professionals. High attention to detail and accuracy in analyzing user requirements and system capabilities. Ability to work collaboratively in a team environment and manage multiple projects simultaneously. Preferred Qualifications: Experience with enterprise-level applications and systems. Knowledge of business process modeling and improvement techniques. Familiarity with cloud computing and cybersecurity principles. Education: Bachelor’s degree in Computer Science, Information Systems, or a related field. Clearance Requirement: Must be a U.S. citizen Must have an active public trust clearance or have the ability to obtain one. Salary Range: The expected pay range for this position is up to $126,200 yearly. The pay rate will vary based on skills, experience, and location. Citizant offers a competitive benefits package, including: Medical, dental, and vision insurance 401(k) Generous PTO Company-paid life and disability insurance Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Tuition Assistance & Professional Development Program Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

The Computer Systems Engineer will lead the design and architecture of computer systems, ensuring they meet client requirements and industry standards. Responsibilities include evaluating technologies, optimizing performance, and collaborating with cross-functional teams. | Candidates should have 7-10 years of experience in system design and architecture, with proficiency in multiple programming languages. A bachelor's degree in a related field and relevant certifications are preferred. | Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Overview: As a Computer Systems Engineer/Architect Subject Matter Expert, you will play a crucial role in designing, implementing, and optimizing advanced computer systems and architectures. You will work closely with cross-functional teams to develop robust solutions that meet our clients' specific requirements while adhering to industry best practices and standards. Responsibilities: System Design and Architecture: Lead the design and architecture of computer systems, including hardware, software, networking, and storage components. Develop comprehensive system blueprints and specifications to guide implementation efforts. Technology Evaluation and Selection: Evaluate emerging technologies, tools, and platforms to determine their suitability for inclusion in system designs. Make informed recommendations based on performance, scalability, reliability, and cost considerations. Performance Optimization: Identify performance bottlenecks and inefficiencies in existing computer systems and propose innovative solutions to optimize performance, throughput, and resource utilization. Security and Compliance: Collaborate with cybersecurity experts to integrate robust security measures into system designs and architectures. Ensure compliance with relevant regulations and industry standards, such as GDPR, HIPAA, and PCI DSS. Scalability and Resilience: Design systems that can seamlessly scale to accommodate growing workloads and user demands. Implement redundancy and failover mechanisms to enhance system resilience and availability. Cross-Functional Collaboration: Work closely with software developers, network engineers, database administrators, and other stakeholders to integrate system components and ensure seamless interoperability. Documentation and Reporting: Create detailed technical documentation, including system design documents, architecture diagrams, and implementation guides. Provide regular progress updates and reports to project stakeholders. Continuous Improvement: Stay abreast of industry trends, advancements, and best practices in computer systems engineering and architecture. Proactively identify opportunities for process improvement and optimization. Qualifications Proven experience 7-10 years in system design, architecture, and implementation. In-depth knowledge of computer hardware, operating systems, networking protocols, and storage technologies. Proficiency in multiple programming languages, including Java, C#, Python, and JavaScript. Strong analytical and problem-solving skills with a keen attention to detail. Excellent communication and interpersonal skills, with the ability to collaborate effectively in a team environment. Relevant certifications (e.g., CISSP, CCNA, AWS or Azure Certified Solutions Architect) are a plus. Education Requirements: Bachelor’s degree in Computer Science, Computer Engineering, or a related field. Clearance Requirements: Must be a US Citizen Active Public Trust/MBI or have the ability to obtain one. Starting salary range: The expected pay range for this position is up to $178,600 yearly. The pay rate will vary based on skills, experience, and location. Citizant offers a competitive benefits package, including: Medical, dental, and vision insurance 401(k) with company match Generous PTO Company-paid life and disability insurance Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

The Computer Systems Engineer will lead the design and architecture of computer systems, ensuring they meet client requirements and industry standards. Responsibilities include evaluating technologies, optimizing performance, and collaborating with cross-functional teams. | Candidates should have a minimum of 7-10 years of experience in database architecture and administration, with expertise in both relational and NoSQL databases. A bachelor's degree in a related field and relevant certifications are preferred. | Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Overview: As a Computer Systems Engineer/Architect Subject Matter Expert, you will play a crucial role in designing, implementing, and optimizing advanced computer systems and architectures. You will work closely with cross-functional teams to develop robust solutions that meet our clients' specific requirements while adhering to industry best practices and standards. Responsibilities: System Design and Architecture: Lead the design and architecture of computer systems, including hardware, software, networking, and storage components. Develop comprehensive system blueprints and specifications to guide implementation efforts. Technology Evaluation and Selection: Evaluate emerging technologies, tools, and platforms to determine their suitability for inclusion in system designs. Make informed recommendations based on performance, scalability, reliability, and cost considerations. Performance Optimization: Identify performance bottlenecks and inefficiencies in existing computer systems and propose innovative solutions to optimize performance, throughput, and resource utilization. Security and Compliance: Collaborate with cybersecurity experts to integrate robust security measures into system designs and architectures. Ensure compliance with relevant regulations and industry standards, such as GDPR, HIPAA, and PCI DSS. Scalability and Resilience: Design systems that can seamlessly scale to accommodate growing workloads and user demands. Implement redundancy and failover mechanisms to enhance system resilience and availability. Cross-Functional Collaboration: Work closely with software developers, network engineers, database administrators, and other stakeholders to integrate system components and ensure seamless interoperability. Documentation and Reporting: Create detailed technical documentation, including system design documents, architecture diagrams, and implementation guides. Provide regular progress updates and reports to project stakeholders. Continuous Improvement: Stay abreast of industry trends, advancements, and best practices in computer systems engineering and architecture. Proactively identify opportunities for process improvement and optimization. Qualifications Minimum of 7-10 years of experience in database architecture, design, and administration. Expertise in relational database management systems (e.g., Oracle, SQL Server, MySQL) and NoSQL databases (e.g., MongoDB, Cassandra). Proficiency in database design principles, data modeling, and database optimization techniques. Strong understanding of database security best practices and compliance requirements (e.g., GDPR, HIPAA). Experience with database administration tasks, including backup and recovery, performance monitoring, and capacity planning. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills, with the ability to collaborate effectively with team members and stakeholders. Experience with cloud-based database technologies (e.g., AWS RDS, Azure SQL Database) is a plus. Education Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant certifications: e.g., Oracle Certified Professional, Microsoft Certified, Azure Database Administrator Associate (highly preferred). Clearance Requirements: Must be a US Citizen Active Public Trust/MBI or have the ability to obtain one. Starting salary range: The expected pay range for this position is up to $178,600 yearly. The pay rate will vary based on skills, experience, and location. Citizant offers a competitive benefits package, including: Medical, dental, and vision insurance 401(k) with company match Generous PTO Company-paid life and disability insurance Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Analyze and improve computer systems by gathering user requirements, recommending software, testing, and collaborating with IT teams. | 8+ years experience in system analysis with programming and database knowledge, strong analytical skills, excellent communication, and ability to obtain public trust clearance. | Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Overview: We are seeking a skilled and analytical Computer Systems Analyst to join our team. The ideal candidate will be responsible for analyzing business problems to implement and improve computer systems. You will analyze user requirements, procedures, and problems to automate or enhance existing systems and review computer system capabilities, workflow, and scheduling limitations. You may also analyze or recommend commercially available software. Key Responsibilities: System Analysis: Analyze complex data processing problems to design and implement effective computer systems. Requirement Gathering: Work with users to gather and understand their requirements, procedures, and problems to develop or improve systems. System Improvement: Recommend and implement improvements to existing systems, focusing on automation, efficiency, and user satisfaction. Capability Review: Review computer system capabilities, workflow, and scheduling limitations to optimize system performance. Software Evaluation: Analyze and recommend commercially available software to meet user needs and improve system functionality. Documentation: Create detailed documentation of system requirements, specifications, and operational procedures. Collaboration: Collaborate with other IT professionals, including developers, network administrators, and support staff, to ensure seamless system integration and performance. Testing and Validation: Conduct system testing and validation to ensure systems meet user requirements and function as intended. Troubleshooting: Identify and resolve system issues promptly to minimize downtime and maintain system integrity. Qualifications A minimum of 8 years experience in system analysis, data processing, or a related role. Proficient in system analysis and design, with a strong knowledge of various programming languages and software tools. Experience with databases, network infrastructure, and data processing techniques. Strong analytical and problem-solving abilities to understand and address complex system issues. Excellent verbal and written communication skills to effectively interact with users and IT professionals. High attention to detail and accuracy in analyzing user requirements and system capabilities. Ability to work collaboratively in a team environment and manage multiple projects simultaneously. Preferred Qualifications: Experience with enterprise-level applications and systems. Knowledge of business process modeling and improvement techniques. Familiarity with cloud computing and cybersecurity principles. Education: Bachelor’s degree in Computer Science, Information Systems, or a related field. Clearance Requirement: Must be a U.S. citizen Must have an active public trust clearance or have the ability to obtain one. Salary Range: The expected annual pay range for this position is up to $105,600. The pay rate will vary based on skills, experience, and location. Citizant offers a competitive benefits package, including: Medical, dental, and vision insurance 401(k) Generous PTO Company-paid life and disability insurance Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

The Senior ServiceNow Developer will lead the design, development, and customization of ServiceNow modules to support enterprise initiatives. This role involves advising on business transformation strategies and ensuring effective integration with external systems. | Candidates must have over 10 years of experience with ServiceNow implementation and a Master's degree in a relevant field. SPM Certification is also required, along with strong collaboration and communication skills. | Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Overview: We are seeking a seasoned Senior ServiceNow Developer with a strong background in platform development, integration, and digital transformation strategy. The ideal candidate will be responsible for leading the design, development, and customization of ServiceNow modules to enable and scale enterprise initiatives. This role requires a balance of technical expertise and strategic vision, partnering with cross-functional teams to deliver solutions that streamline operations, enhance user experience, and drive measurable improvements in business processes. Key Responsibilities: Business Transformation Strategy: Advise on business process and service management best practices. Shape strategies for large-scale digital transformation initiatives across ServiceNow Core Services, ITSM, and SPM. Identify opportunities for automation and operational efficiencies by customizing the platform. Integration Development: Design and maintain integrations between ServiceNow and external enterprise systems using REST, SOAP, MID Server, and other technologies. Ensure secure, scalable, and maintainable integration architectures. Platform Customization and Development: Customize ServiceNow modules, including form configuration, UI design, and data models. Develop workflows, UI Policies, Business Rules, Script Includes, and Client Scripts using JavaScript and GlideScript. Build and maintain advanced flows using Flow Designer and Automation Engine. Communication and Collaboration: Communicate effectively with a wide range of audiences—from technical teams to C-suite executives—to: Define platform and integration requirements Translate business objectives into technical solutions Manage stakeholder expectations and communicate progress or risks Present findings, roadmaps, and proposed solutions clearly and confidently Lead customer-facing sessions, discovery workshops, and status briefings. Training and Documentation: Develop and deliver user training sessions or supporting materials for business users and technical teams. Maintain clear technical documentation for configurations, customizations, and integrations. Qualifications Required Competencies: 10+ years of experience with ServiceNow implementation, customization, and platform development is REQUIRED. 5+ years of strong experience with ServiceNow integrations and flow building. Expert knowledge of: Core Services/SMP (Service Management Platform) ITSM & DEVOPS JavaScript, GlideScript, and scripting tools within the ServiceNow platform. Proven experience with custom development and digital transformation projects. Strong collaboration and communication skills Must be comfortable presenting to both engineering and executive stakeholders. Education: A Master's degree in a relevant field is REQUIRED. SPM Certification is REQUIRED Clearance Requirement: U.S. Citizenship is required to be considered Active Public Trust or have the ability to obtain one. Salary Range: $165,000k - $170,000k per year (depending on experience) Citizant offers a competitive benefits package, including: Medical, Dental, and Vision Insurance 401(k) Generous PTO Company-paid life and disability insurance Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

The Senior ServiceNow Developer will lead the design, development, and customization of ServiceNow modules to support enterprise initiatives. This role involves advising on business process best practices and ensuring effective integration with external systems. | Candidates must have over 10 years of experience with ServiceNow implementation and at least 5 years of experience with integrations and flow building. A Master's degree in a relevant field is required, along with strong collaboration and communication skills. | Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Overview: We are seeking a seasoned Senior ServiceNow Developer with a strong background in platform development, integration, and digital transformation strategy. The ideal candidate will be responsible for leading the design, development, and customization of ServiceNow modules to enable and scale enterprise initiatives. This role requires a balance of technical expertise and strategic vision, partnering with cross-functional teams to deliver solutions that streamline operations, enhance user experience, and drive measurable improvements in business processes. Key Responsibilities: Business Transformation Strategy: Advise on business process and service management best practices. Shape strategies for large-scale digital transformation initiatives across ServiceNow Core Services, ITSM, and SPM. Identify opportunities for automation and operational efficiencies by customizing the platform. Integration Development: Design and maintain integrations between ServiceNow and external enterprise systems using REST, SOAP, MID Server, and other technologies. Ensure secure, scalable, and maintainable integration architectures. Platform Customization and Development: Customize ServiceNow modules, including form configuration, UI design, and data models. Develop workflows, UI Policies, Business Rules, Script Includes, and Client Scripts using JavaScript and GlideScript. Build and maintain advanced flows using Flow Designer and Automation Engine. Communication and Collaboration: Communicate effectively with a wide range of audiences—from technical teams to C-suite executives—to: Define platform and integration requirements Translate business objectives into technical solutions Manage stakeholder expectations and communicate progress or risks Present findings, roadmaps, and proposed solutions clearly and confidently Lead customer-facing sessions, discovery workshops, and status briefings. Training and Documentation: Develop and deliver user training sessions or supporting materials for business users and technical teams. Maintain clear technical documentation for configurations, customizations, and integrations. Qualifications Required Competencies: 10+ years of experience with ServiceNow implementation, customization, and platform development. 5+ years of strong experience with ServiceNow integrations and flow building. Expert knowledge of: Core Services/SMP (Service Management Platform) ITSM & DEVOPS JavaScript, GlideScript, and scripting tools within the ServiceNow platform. Proven experience with custom development and digital transformation projects. Strong collaboration and communication skills Must be comfortable presenting to both engineering and executive stakeholders. Education: A Master's degree in a relevant field is required. Clearance Requirement: U.S. Citizenship is required to be considered Active Public Trust or have the ability to obtain one. Salary Range: $165,000k - $170,000k per year (depending on experience) Citizant offers a competitive benefits package, including: Medical, Dental, and Vision Insurance 401(k) Generous PTO Company-paid life and disability insurance Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Lead strategic IT planning, technology integration, infrastructure overhaul, cybersecurity, and team leadership for IRS Applications Development. | 7+ years IT management, PMP or AWS certification, knowledge of Agile, cloud, cybersecurity, regulatory compliance, and US citizenship with clearance eligibility. | Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Overview: We are on the lookout for a Subject Matter Expert (SME) - Computer and Information Systems Manager to champion the IRS Applications Development (AD) Organization's technological advancements for an upcoming opportunity. This critical role is not just about managing IT systems; it's about envisioning and implementing a technological future that aligns with the IRS's strategic goals. The chosen candidate will navigate complex IT landscapes, spearhead the integration of innovative solutions, and ensure that technological implementations enhance operational efficiency, security, and compliance. With a focus on strategic technology planning, this role demands a visionary leader adept at transforming IT challenges into opportunities, ensuring the IRS remains at the cutting edge of technology and service delivery. Responsibilities: • Spearhead the evaluation and strategic integration of emerging technologies to foster innovation and efficiency across IRS operations. • Lead the assessment and overhaul of existing IT infrastructures, ensuring optimal performance, scalability, and future-readiness. • Champion the development and execution of comprehensive IT strategies, aligning technology investments with organizational goals and compliance requirements. • Cultivate strong partnerships with stakeholders, IT teams, and external vendors to ensure cohesive technology implementations and solutions. • Guide the adoption and governance of IT best practices, standards, and methodologies, including Agile and DevOps, to enhance project delivery and operational excellence. • Oversee the design and implementation of robust cybersecurity measures and data protection strategies, safeguarding sensitive information against emerging threats. • Actively monitor technology trends and advancements, providing leadership and direction in the adoption of cloud computing, artificial intelligence, and other transformative technologies. • Facilitate the continuous improvement of IT service delivery, ensuring systems and processes are efficient, user-centric, and capable of meeting evolving business needs. • Lead educational and training initiatives to enhance team capabilities and foster a culture of technical excellence and innovation. Qualifications • 7 years of proven experience in IT management, showcasing a successful track record in the strategic implementation and oversight of complex IT projects. • Strong technical proficiency in modern technologies such as cloud computing, cybersecurity, data analytics, and machine learning demonstrates the ability to leverage these technologies to solve organizational challenges. • Exceptional leadership qualities, with the ability to inspire and manage cross-functional teams, fostering an environment of collaboration and innovation. • Comprehensive understanding of regulatory compliance standards relevant to the IT industry, particularly those impacting federal agencies, such as the Federal Information Security Management Act (FISMA), National Institute of Standards and Technology (NIST) frameworks, and General Data Protection Regulation (GDPR) for international considerations. • Excellent analytical, strategic thinking, and problem-solving skills, capable of anticipating future IT trends and their potential impact on organizational goals. • Outstanding communication and interpersonal abilities, with a track record of engaging with stakeholders at all levels, from technical teams to executive leadership. Education: • Bachelor's or Master's degree in Computer Science, Information Technology, or a related field, underscoring a robust foundation in IT principles and practices. • Relevant professional certifications, including Project Management Professional (PMP),or AWS Certified Solutions Architect, highlighting specialized skills and a commitment to maintaining industry-standard expertise. Clearance Requirement: • US Citizenship is Required • Active Public Trust/MBI clearance or the ability to obtain one. Salary Range: • The expected pay range for this position is up to $161,100 yearly. The exact pay rate will vary based on skills, experience, and location. Citizant offers a competitive benefits package, including: • Medical, dental, and vision insurance • 401(k) • Generous PTO • Company-paid life and disability insurance • Flexible Spending Accounts (FSA) • Employee Assistance Program (EAP) • Tuition Assistance & Professional Development Program Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Overview: We are on the lookout for a Subject Matter Expert (SME) - Computer and Information Systems Manager to champion the IRS Applications Development (AD) Organization's technological advancements for an upcoming opportunity. This critical role is not just about managing IT systems; it's about envisioning and implementing a technological future that aligns with the IRS's strategic goals. The chosen candidate will navigate complex IT landscapes, spearhead the integration of innovative solutions, and ensure that technological implementations enhance operational efficiency, security, and compliance. With a focus on strategic technology planning, this role demands a visionary leader adept at transforming IT challenges into opportunities, ensuring the IRS remains at the cutting edge of technology and service delivery. Responsibilities: • Spearhead the evaluation and strategic integration of emerging technologies to foster innovation and efficiency across IRS operations. • Lead the assessment and overhaul of existing IT infrastructures, ensuring optimal performance, scalability, and future-readiness. • Champion the development and execution of comprehensive IT strategies, aligning technology investments with organizational goals and compliance requirements. • Cultivate strong partnerships with stakeholders, IT teams, and external vendors to ensure cohesive technology implementations and solutions. • Guide the adoption and governance of IT best practices, standards, and methodologies, including Agile and DevOps, to enhance project delivery and operational excellence. • Oversee the design and implementation of robust cybersecurity measures and data protection strategies, safeguarding sensitive information against emerging threats. • Actively monitor technology trends and advancements, providing leadership and direction in the adoption of cloud computing, artificial intelligence, and other transformative technologies. • Facilitate the continuous improvement of IT service delivery, ensuring systems and processes are efficient, user-centric, and capable of meeting evolving business needs. • Lead educational and training initiatives to enhance team capabilities and foster a culture of technical excellence and innovation. Qualifications • 7 years of proven experience in IT management, showcasing a successful track record in the strategic implementation and oversight of complex IT projects. • Strong technical proficiency in modern technologies such as cloud computing, cybersecurity, data analytics, and machine learning demonstrates the ability to leverage these technologies to solve organizational challenges. • Exceptional leadership qualities, with the ability to inspire and manage cross-functional teams, fostering an environment of collaboration and innovation. • Comprehensive understanding of regulatory compliance standards relevant to the IT industry, particularly those impacting federal agencies, such as the Federal Information Security Management Act (FISMA), National Institute of Standards and Technology (NIST) frameworks, and General Data Protection Regulation (GDPR) for international considerations. • Excellent analytical, strategic thinking, and problem-solving skills, capable of anticipating future IT trends and their potential impact on organizational goals. • Outstanding communication and interpersonal abilities, with a track record of engaging with stakeholders at all levels, from technical teams to executive leadership. Education: • Bachelor's or Master's degree in Computer Science, Information Technology, or a related field, underscoring a robust foundation in IT principles and practices. • Relevant professional certifications, including Project Management Professional (PMP),or AWS Certified Solutions Architect, highlighting specialized skills and a commitment to maintaining industry-standard expertise. Clearance Requirement: • US Citizenship is Required • Active Public Trust/MBI clearance or the ability to obtain one. Salary Range: • The expected pay range for this position is up to $161,100 yearly. The exact pay rate will vary based on skills, experience, and location. Citizant offers a competitive benefits package, including: • Medical, dental, and vision insurance • 401(k) • Generous PTO • Company-paid life and disability insurance • Flexible Spending Accounts (FSA) • Employee Assistance Program (EAP) • Tuition Assistance & Professional Development Program Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Lead strategic IT planning, technology integration, cybersecurity, and team leadership to advance IRS operations. | 7+ years IT management, PMP certification, Agile experience, strong leadership, compliance knowledge, and US citizenship with clearance. | Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Overview: We are on the lookout for a Subject Matter Expert (SME) - Computer and Information Systems Manager to champion the IRS Applications Development (AD) Organization's technological advancements for an upcoming opportunity. This critical role is not just about managing IT systems; it's about envisioning and implementing a technological future that aligns with the IRS's strategic goals. The chosen candidate will navigate complex IT landscapes, spearhead the integration of innovative solutions, and ensure that technological implementations enhance operational efficiency, security, and compliance. With a focus on strategic technology planning, this role demands a visionary leader adept at transforming IT challenges into opportunities, ensuring the IRS remains at the cutting edge of technology and service delivery. Responsibilities: • Spearhead the evaluation and strategic integration of emerging technologies to foster innovation and efficiency across IRS operations. • Lead the assessment and overhaul of existing IT infrastructures, ensuring optimal performance, scalability, and future-readiness. • Champion the development and execution of comprehensive IT strategies, aligning technology investments with organizational goals and compliance requirements. • Cultivate strong partnerships with stakeholders, IT teams, and external vendors to ensure cohesive technology implementations and solutions. • Guide the adoption and governance of IT best practices, standards, and methodologies, including Agile and DevOps, to enhance project delivery and operational excellence. • Oversee the design and implementation of robust cybersecurity measures and data protection strategies, safeguarding sensitive information against emerging threats. • Actively monitor technology trends and advancements, providing leadership and direction in the adoption of cloud computing, artificial intelligence, and other transformative technologies. • Facilitate the continuous improvement of IT service delivery, ensuring systems and processes are efficient, user-centric, and capable of meeting evolving business needs. • Lead educational and training initiatives to enhance team capabilities and foster a culture of technical excellence and innovation. Qualifications • 7 years of proven experience in IT management, showcasing a successful track record in the strategic implementation and oversight of complex IT projects. • Strong technical proficiency in modern technologies such as cloud computing, cybersecurity, data analytics, and machine learning demonstrates the ability to leverage these technologies to solve organizational challenges. • Exceptional leadership qualities, with the ability to inspire and manage cross-functional teams, fostering an environment of collaboration and innovation. • Comprehensive understanding of regulatory compliance standards relevant to the IT industry, particularly those impacting federal agencies, such as the Federal Information Security Management Act (FISMA), National Institute of Standards and Technology (NIST) frameworks, and General Data Protection Regulation (GDPR) for international considerations. • Excellent analytical, strategic thinking, and problem-solving skills, capable of anticipating future IT trends and their potential impact on organizational goals. • Outstanding communication and interpersonal abilities, with a track record of engaging with stakeholders at all levels, from technical teams to executive leadership. Education: • Bachelor's or Master's degree in Computer Science, Information Technology, or a related field, underscoring a robust foundation in IT principles and practices. • Relevant professional certifications, including Project Management Professional (PMP), or AWS Certified Solutions Architect, highlighting specialized skills and a commitment to maintaining industry-standard expertise. Clearance Requirement: • US Citizenship is Required • Active Public Trust/MBI clearance or the ability to obtain one. Salary Range: • The expected pay range for this position is up to $161,100 yearly. The exact pay rate will vary based on skills, experience, and location. Citizant offers a competitive benefits package, including: • Medical, dental, and vision insurance • 401(k) • Generous PTO • Company-paid life and disability insurance • Flexible Spending Accounts (FSA) • Employee Assistance Program (EAP) • Tuition Assistance & Professional Development Program Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

The Senior ServiceNow Developer will lead the design, development, and customization of ServiceNow modules to enable enterprise initiatives. This role involves advising on business process best practices and shaping strategies for digital transformation initiatives. | Candidates must have 10+ years of experience with ServiceNow implementation and 5+ years of experience with integrations and flow building. A Master's degree in a relevant field and U.S. Citizenship are required. | Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Overview: We are seeking a seasoned Senior ServiceNow Developer with a strong background in platform development, integration, and digital transformation strategy. The ideal candidate will be responsible for leading the design, development, and customization of ServiceNow modules to enable and scale enterprise initiatives. This role requires a balance of technical expertise and strategic vision, partnering with cross-functional teams to deliver solutions that streamline operations, enhance user experience, and drive measurable improvements in business processes. Key Responsibilities: Business Transformation Strategy: Advise on business process and service management best practices. Shape strategies for large-scale digital transformation initiatives across ServiceNow Core Services, ITSM, and SPM. Identify opportunities for automation and operational efficiencies by customizing the platform. Integration Development: Design and maintain integrations between ServiceNow and external enterprise systems using REST, SOAP, MID Server, and other technologies. Ensure secure, scalable, and maintainable integration architectures. Platform Customization and Development: Customize ServiceNow modules, including form configuration, UI design, and data models. Develop workflows, UI Policies, Business Rules, Script Includes, and Client Scripts using JavaScript and GlideScript. Build and maintain advanced flows using Flow Designer and Automation Engine. Communication and Collaboration: Communicate effectively with a wide range of audiences—from technical teams to C-suite executives—to: Define platform and integration requirements Translate business objectives into technical solutions Manage stakeholder expectations and communicate progress or risks Present findings, roadmaps, and proposed solutions clearly and confidently Lead customer-facing sessions, discovery workshops, and status briefings. Training and Documentation: Develop and deliver user training sessions or supporting materials for business users and technical teams. Maintain clear technical documentation for configurations, customizations, and integrations. Qualifications Required Competencies: 10+ years of experience with ServiceNow implementation, customization, and platform development. 5+ years of strong experience with ServiceNow integrations and flow building. Expert knowledge of: Core Services/SMP (Service Management Platform) ITSM & DEVOPS JavaScript, GlideScript, and scripting tools within the ServiceNow platform. Proven experience with custom development and digital transformation projects. Strong collaboration and communication skills must be comfortable presenting to both engineering and executive stakeholders. Education: Masters degree in a relevant field is required. Clearance Requirement: U.S. Citizenship is required to be considered Active Public Trust or have the ability to obtain one. Salary Range: $165,000k - $170,000k per year (depending on experience) Citizant offers a competitive benefits package, including: Medical, Dental, and Vision Insurance 401(k) Generous PTO Company-paid life and disability insurance Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

The Senior Computer Systems Engineer will analyze complex data processing problems to design and implement effective computer systems. Responsibilities include gathering user requirements, recommending system improvements, and collaborating with IT professionals for seamless integration. | Candidates should have a minimum of 6 years of experience in system analysis or a related role, with proficiency in system design and various programming languages. A Bachelor's degree in Computer Science or a related field is required, along with strong analytical and communication skills. | Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Overview: We are seeking a Senior Computer Systems Analyst to join our team. The ideal candidate will be responsible for analyzing business problems to implement and improve computer systems. You will analyze user requirements, procedures, and problems to automate or enhance existing systems and review computer system capabilities, workflow, and scheduling limitations. You may also analyze or recommend commercially available software. Responsibilities: System Analysis: Analyze complex data processing problems to design and implement effective computer systems. Requirement Gathering: Work with users to gather and understand their requirements, procedures, and problems to develop or improve systems. System Improvement: Recommend and implement improvements to existing systems, focusing on automation, efficiency, and user satisfaction. Capability Review: Review computer system capabilities, workflow, and scheduling limitations to optimize system performance. Software Evaluation: Analyze and recommend commercially available software to meet user needs and improve system functionality. Documentation: Create detailed documentation of system requirements, specifications, and operational procedures. Collaboration: Collaborate with other IT professionals, including developers, network administrators, and support staff, to ensure seamless system integration and performance. Testing and Validation: Conduct system testing and validation to ensure systems meet user requirements and function as intended. Troubleshooting: Identify and resolve system issues promptly to minimize downtime and maintain system integrity. Qualifications A minimum of 6 years of experience in system analysis, data processing, or a related role. Proficiency in system analysis and design, with strong knowledge of various programming languages and software tools. Experience with databases, network infrastructure, and data processing techniques. Strong analytical and problem-solving abilities to understand and address complex system issues. Excellent verbal and written communication skills to effectively interact with users and IT professionals. High attention to detail and accuracy in analyzing user requirements and system capabilities. Ability to work collaboratively in a team environment and manage multiple projects simultaneously. Preferred Qualifications: Experience with enterprise-level applications and systems. Knowledge of business process modeling and improvement techniques. Familiarity with cloud computing and cybersecurity principles. Education: Bachelor’s degree in Computer Science, Information Systems, or a related field. Clearance Requirement: Must be a U.S. citizen Must have an active public trust clearance or have the ability to obtain one. Salary Range: The expected pay range for this position is up to $126,200 yearly. The pay rate will vary based on skills, experience, and location. Citizant offers a competitive benefits package, including: Medical, dental, and vision insurance 401(k) Generous PTO Company-paid life and disability insurance Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Tuition Assistance & Professional Development Program Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Lead the planning, execution, and closure phases of IT projects while ensuring adherence to timelines, budget constraints, and quality standards. Engage with senior stakeholders to define project scope and objectives, overseeing a multidisciplinary project team to achieve project milestones. | Candidates should have a minimum of 7-10 years of experience in IT project management with a proven track record of delivering projects on time and within budget. A Bachelor's degree in Computer Science or a related field, along with relevant project management certifications, is required. | Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Position Overview: We are seeking an Information Technology Project Manager Subject Matter Expert with extensive experience in leading large-scale IT projects. The ideal candidate will manage the full project lifecycle, ensuring alignment with organizational goals and compliance standards. This role requires strong leadership, strategic planning, and collaboration with cross-functional teams. Responsibilities: Lead the planning, execution, and closure phases of IT projects, adhering to timelines, budget constraints, and quality standards. Craft and maintain detailed project documentation, including project plans, risk assessments, stakeholder analyses, and progress reports. Drive the integration of project management best practices and methodologies (e.g., Agile, PMI) to ensure consistent success in project delivery. Engage with senior stakeholders and project sponsors to define project scope, objectives, and deliverables, ensuring alignment with strategic goals. Oversee a multidisciplinary project team, providing direction and support to achieve project milestones and deliverables. Proactively identify, assess, and mitigate project risks, ensuring minimal impact on project timelines and outcomes. Facilitate effective communication channels across project teams, stakeholders, and external vendors to ensure a cohesive project execution strategy. Champion the incorporation of innovative technologies and practices to enhance project outcomes in support of modernization efforts. Qualifications Minimum of 7-10 years of experience in IT project management, with a proven track record of successfully delivering projects on time and within budget. Strong understanding of project management methodologies, tools, and techniques. Excellent leadership, communication, and interpersonal skills. Ability to work effectively in a fast-paced, dynamic environment with changing priorities. Experience managing cross-functional teams and collaborating with stakeholders at all levels. Proficiency in project management software and tools (e.g., Microsoft Project, Rational Team Concert). Knowledge of IT infrastructure, systems development lifecycle, and emerging technologies. Education Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. PMP, PRINCE2, or other relevant project management certifications. Clearance Requirements: Must be a U.S. citizen Active Public Trust/MBI or have the ability to obtain one. Salary Range: The expected pay range for this position is up to $159,000k yearly. The pay rate will vary based on skills, experience, and location. Citizant offers a competitive benefits package, including: Medical, dental, and vision insurance 401(k) Generous PTO Company-paid life and disability insurance Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Tuition Assistance & Professional Development Program Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

The ServiceNow Developer will design, develop, and configure ServiceNow solutions in alignment with Agile methodologies. They will be responsible for developing new modules or enhancing existing features based on user stories approved by government stakeholders. | Candidates must have 3-5 years of development experience on the ServiceNow platform, including at least one full-cycle WSD implementation. A Bachelor's degree in a related technical field and the ServiceNow Certified Implementation Specialist – WSD certification are required. | Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Position Summary: We are seeking a skilled ServiceNow Developer with 3–5 years of hands-on experience, including at least one successful Workforce Service Delivery (WSD) implementation and possession of the WSD Certified Implementation Specialist (CIS) certification. This position plays a key role in designing, developing, and configuring ServiceNow solutions in alignment with Agile methodologies and Software Development Lifecycle (SDLC) practices. The developer will be primarily responsible for developing new modules or enhancing existing features based on user stories approved by government stakeholders, including support for data load and configuration activities. Key Responsibilities: Design and develop ServiceNow solutions and capabilities, including custom applications, workflows, and modules, in alignment with project requirements and approved user stories. Execute full SDLC tasks including requirements analysis, solution design, development, unit testing, and documentation. Implement and configure ServiceNow WSD modules based on user stories and best practices, ensuring compliance with WSD CIS standards. Collaborate with Product Owners, Scrum Masters, QA, and fellow developers to refine user stories and deliver high-quality functionality. Evaluate and execute data load and configuration needs using engineering practices and scripting as required. Contribute to continuous improvement of development processes and coding standards. Troubleshoot and resolve technical issues related to the ServiceNow platform or specific WSD configurations. Participate in sprint planning, reviews, and daily stand-ups in accordance with Agile/Scrum practices. Ensure alignment with security, architecture, and compliance standards defined by government stakeholders. Qualifications Required Competencies: Experience: 3–5 years of development experience on the ServiceNow platform, with specific involvement in: At least one full-cycle WSD implementation. Configuration and customization of ServiceNow modules. Technical Skills: Proficiency in JavaScript or a similar programming language Proficiency in ServiceNow APIs Familiarity with Agile development and tools such as Jira or ServiceNow Agile Boards Soft Skills: Strong problem-solving and analytical abilities Effective verbal and written communication Team-oriented with a proactive and adaptable mindset Education: Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field. ServiceNow Certified Implementation Specialist – WSD (Required) Clearance Requirements: Must be a US Citizen Must have a Public Trust clearance or the ability to obtain one. Starting salary range: Up to $135,000 (depending on experience) Citizant offers a competitive benefits package, including: Medical, dental, and vision insurance 401(k) Generous PTO Company-paid life and disability insurance Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Tuition Assistance & Professional Development Program Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.