Citi

Partner with fraud risk officers to identify emerging risks, develop reports and dashboards, and improve fraud detection and operational efficiency. | Requires experience in fraud risk, data analytics, and controls, with strong communication and project management skills. | Closely partner with Brands Fraud Risk Officers on identifying emerging risks and threats and specify potential areas for operational and analytic improvements. Perform periodic review and development of MIS reports, dashboards, and communication of fraud results internally Provide actionable insights to stakeholders by leveraging data analytics Monitor fraud controls and procedures to improve customer experience, fraud detection effectiveness, and operational cost. Understand the internal and external systems and networks that interact with and/or drive authorization and fraud processes to ensure the impact of changes in any of these systems do not disrupt or harm fraud or ID theft fraud processes, and ensure controls are in place to mitigate such risks. Partner with Operations, Analytics and Process Integration Teams to coordinate actions to address issues. Work with the business to understand and assess new projects for fraud risk Persuade and influence others through strong communication and diplomacy skills. Produce regular performance reporting for stakeholders to coordinate actions and mitigation plans Understand the latest fraud performance trends and communicate to key stakeholders Maintain awareness of industry trends so this can be effectively communicated to Business partners Ability to make decisions in a timely manner, balancing a need for action with a need for analysis Ability to identify issues and outline scope. Probe beyond symptoms to determine the underlying causes of problems Ability to understand businesses processes, risks and can identify control issues Strong proficiency in Excel Ability to work independently and influence others Strong project management ability Strong verbal and written communication skills Strong presentation skills including proficiency in PowerPoint and other communication tools Excellent problem solving, conflict resolution, and change management skills Bachelor's/University degree or equivalent experience preferred Analytical Thinking, Constructive Debate, Controls Design, Escalation Management, Issue Management, Operational Risk, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment. ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Feb 14, 2026 ------------------------------------------------------

Support implementation of fraud risk strategies, analyze data patterns, and generate reports to enhance decision-making. | Requires 4+ years in analytics or modeling, proficiency in SQL and Python, and experience with large datasets and machine learning techniques. | Supports implementation of fraud risk strategies for consumer and commercial card businesses with decision engine systems in accordance with defined change control procedures and controls. Assist in the management of business requirements, testing, and implementation of projects impacting fraud decision systems as well as system incidents. Refine framework for change control risk assessment including evaluation of control gaps within existing processes. Support Governance process, evaluating historical performance and emerging changes in the environment. Build effective relationships within and outside the Fraud organization to help ensure successful and timely execution of key portfolio priorities. Identify data patterns & trends, and provide insights to enhance business decision making capability in business planning, process improvement, solution assessment etc. Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings Collaborate with cross-functional teams to provide strategy recommendations based on data and trend analysis and implement mitigation strategies. Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities Work closely with internal and external business partners in building, implementing, tracking, and improving fraud capture decision strategies. May be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysis Generate and manage regular and ad-hoc reporting to enable effective monitoring and identification of emerging trends. Bachelor's Degree required/Master's preferred in statistics, mathematics, physics, economics, or other (data) analytical or quantitative discipline. 4+ experience required 3+ years of experience in analytics, modeling, or relevant area in a Big Data environment with hands on coding within various traditional (SAS, SQL, etc.) and/or open source (i.e. Python, Impala, Hive, etc.) tools. Excellent quantitative and analytic skills; ability to derive patterns, trends and insights, and perform risk/reward trade-off analysis. Experience analyzing large datasets; applying mathematical, statistical and quantitative/data analysis techniques to perform complex analyses and data mining. Preferred Experience using traditional and advanced machine learning techniques and algorithms such as Logistic Regression, Gradient Boosting, Random Forests, etc. as well as Data visualization tools such as Tableau This position requires excellent analytical and business strategy skills Ability to build effective presentations to communicate analytical findings to a wide array of audiences Project and process management skills Effective cross-functional project, resource, and stakeholder engagement and management, with ability to effectively drive collaboration across teams. Ability to make decisions independently with minimal guidance from management. Experience with a prior focus in financial services analytics preferred Solid organizational skills and ability to manage multiple projects at one time Self-starter who also has a demonstrated ability to work successfully in team environment and drive Bachelor's Degree required in statistics, mathematics, physics, economics, or other (data) analytical or quantitative discipline. Master's Degree preferred. ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Feb 28, 2026 ------------------------------------------------------

Design, develop, and maintain high-quality UI components and provide technical leadership for an agile development team. | Extensive experience in applications development, system analysis, programming, and leadership, with skills in React, Angular, Java, Kotlin, cloud technologies, messaging, and observability tools. | Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary Design, develop, and maintain high-quality UI components for the Prime Brokerage technology platform, taking ownership of the entire development lifecycle from concept to production. Provide technical leadership for an agile development team, championing best practices in Continuous Integration and Continuous Deployment (CI/CD). Facilitate requirement gathering and translate complex business needs into technical specifications. Analyze issue patterns to drive improvements. Guide documentation efforts, maintain on-call rotations and lead post-mortems. Provide technical leadership and serve as advisor or coach to mid-level developers, analysts and grads. 6-10 years of relevant experience in Apps Development or systems analysis role Extensive experience system analysis and in programming of software applications Experience in managing and implementing successful projects Subject Matter Expert (SME) in at least one area of Applications Development Ability to adjust priorities quickly as circumstances dictate Demonstrated leadership and project management skills Consistently demonstrates clear and concise written and verbal communication Bachelor's degree/University degree or equivalent experience Master's degree preferred React, Angular & Test-Driven Development are essential. Kotlin/Java Cloud Technologies (Kubernetes, Open Shift) Messaging Technologies (Kafka, Solace, TIBCO) SQL/No-SQL Database, Data Store (SQL Server, Mongo, S3) Observability Technologies (OpenTelemetry, ELK, Grafana) ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Feb 02, 2026 ------------------------------------------------------

Manage and review complex loan documentation, lead process improvements, and ensure compliance within a financial operations environment. | Requires 6-10 years of experience with knowledge of loan processes, procedures, products, and risk management. | The Loan Doc & Proc Sr Mgr accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial loan awareness. Communication and diplomacy skills are required in order to guide, influence and convince colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary, terminations and may include budget approval. Individual must be accountable, ethical, results oriented, trust worthy and credible. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Responsibilities: • This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process. • Activities will include independently processing and closing loans within a complex loan operations environment. • Subject matter expert to lead the team to drive and implement business initiatives, client solutions, and/or projects. • Develops and exercises business plans, policies and procedures, and demonstrates an ability to lead projects, offer innovative solutions and cost saving opportunities • Stays abreast of developments within the loan documentation/processing function and considers the impact to the business • Has responsibility for volume, quality, timeliness and delivery of complex deliverables often related, but not limited to loan documentation processes for the team • Accountable for integrity of process, operations and associated results • Responsible for detailed analysis of loan related issues where the best course of action is not evident from the information available, but actions must be recommended/taken • Supports a wide range of internal clients (product, sales, client delivery, and technology) and external corporate clients • This includes but not limited to assessing service quality and identifying areas for process improvement, service or technology enhancements. • Requires advanced analytical skills to filter, prioritize and validate potentially complex material from multiple projects, thereby defining problems and developing solutions • Defines, develops, implements and tracks appropriate margin related KPIs and SLAs for the group • Conducts discovery and due diligence activities with clients to meet their needs • Assumes informal/formal leadership role within the team, is involved in the coaching and training of new recruits, and provides guidance and support to junior staff • Builds effective relationships with colleagues, management, internal/external clients and stakeholders, as well as ability to influence them where necessary • Creates, develops and maintains effective relationships with colleagues, management, internal/external clients and stakeholders, and seeks to understand their needs and provides solutions • Persuades/influences/negotiates with others through collaborative communication skills • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firms reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Qualifications: • 6-10 years of Experience • Reasonable knowledge of Business Processes, Systems and Tools used in the Loan Process • Demonstrate understanding of Loan Processes, Procedures, Products and Services • General awareness of managing, preparing, and reviewing loan documentation • Adequate ability to identify, mitigate, manage, resolve, and escalate risks and issues • Awareness of risk types, policies and control measures and processes • Comply with applicable laws, rules, and regulations, and adhering to Policies Education: • Bachelor’s/University degree, Master’s degree preferred ------------------------------------------------------ Job Family Group: Operations - Transaction Services ------------------------------------------------------ Job Family: Loan Documentation and Processing ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: New Castle Delaware United States ------------------------------------------------------ Primary Location Full Time Salary Range: $103,200.00 - $154,800.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Jan 30, 2026 ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Assist in promoting credit awareness, analyze performance trends, and develop relationships with retail partners to maximize credit applications and sales. | Requires 5-8 years of relevant experience, previous sales experience, and ability to travel 75%, with a bachelor's degree or equivalent. | Work with partner leadership and locations to, promote credit awareness, implement credit initiatives, collect and communicate market intelligence, increase new applications and credit sales Analyze local and territory performance trends using company reporting and ad-hoc analyses to identify opportunities and emerging risks Develop and maintain relationships with partner retail field leadership and business owners/management within assigned territory, resolving issues as necessary Partner with local retail partner field management to identify training opportunities and deliver associate training within assigned territory Develop and assist strategic initiatives to maximize credit sales and applications Provide internal and external clients with service support, ensuring their needs are met 5-8 years of relevant experience Previous sales experience required Prior experience in a retail environment preferred Demonstrated problem solving skills Ability to travel 75% of the time Consistently demonstrates clear and concise written and verbal communication Proven strategic thinking and problem-solving skills Bachelor's degree/University degree or equivalent experience ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Jan 30, 2026 ------------------------------------------------------

Analyze and validate large data sets, develop data-driven solutions, and collaborate with stakeholders to improve processes. | Requires 5+ years in banking or financial services, proficiency in Python/SAS, SQL, Tableau, and knowledge of regulations, with a bachelor's degree or higher. | Experience and knowledge in banking will be desirable. 5+ years relevant professional experience, preferably in financial services industry or in a role directly supporting financial industry. Strong critical thinking for insights and solutions, including those that are self-identified. Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging. Ability to work collaboratively with cross-functional units; ability to navigate a complex matrix environment. Experience in Data Analysis, including utilizing Big Data, Artificial Intelligence, and Business Intelligence solutions, along with extensive analytical programming techniques. Strong fluency in Python /SAS and Microsoft Office applications, particularly Excel and PowerPoint. Ability to manipulate data using SQL or equivalent; familiarity with DB Visualizer is a plus. Experience with Tableau and/or other BI Analytics toolsets (Tableau Preferred). Knowledge of the local/regional laws and regulations applicable to anti-money laundering a plus. Proven ability to work independently and be a self-starter. Bachelor's degree or equivalent required, advanced degree a plus. ACAMS Certification a plus. Analytical Thinking, Credible Challenge, Data Analysis, Governance, Management Reporting, Policy and Procedure, Policy and Regulation, Programming, Risk Controls and Monitors, Risk Identification and Assessment. ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Jan 28, 2026 ------------------------------------------------------ Collect, normalize, and analyze large sets of data from various source systems across different functions of the bank with the ability to apply quantitative and qualitative data analysis methods. Validate the data being utilized to identify data quality issues (if any), and work with Technology to address them. Identify relationships and trends in data, as well as any factors that could affect the results of research. Escalate identified risks and sensitive areas in terms of methodology and processes. Design, develop and improve process to automate the end-to-end analytics cycle from source data to final deliverable for senior management. Collaborate with cross-functional stakeholders to develop, design, and execute data-drive solutions to problem solve Demonstrate ability to continuously learn and provide value in a dynamic environment. Managing the day-to-day aspects of the program.

Assist in financial analysis, maintain financial models and databases, and support industry research projects. | Pursuing a Bachelor's degree with a GPA of 3.3 or above, strong analytical, communication, and organizational skills, and relevant coursework or experience in finance or research. | You're the brains behind our work. You're ready to bring your knowledge from the classroom to the boardroom, and Citi wants to help you get there. Whether it's honing your skills or building your network, we know that success can't come without growth. Our programs equip you with the knowledge and training you need to play a valuable role on your team and establish a long-term career here. At Citi, we value internal mobility, and career growth is not a question of if, but when. Citi’s Client organization is looking for Summer Associates to join the Equity Research team in New York City. Citi provides world-class products and financing solutions for corporations, governments, and institutional and retail investors through our dominant underwriting capabilities. Our global platform, broad product knowledge and on-the-ground local markets expertise coupled with complementary strengths in technology and distribution allows us to offer clients a wide range of comprehensive financial solutions. We address their needs by leveraging our products in all discipline currencies, sectors, geographies and asset classes; given the unparalleled breadth and depth of our global platform, Citi is able to consistently provide clients with innovative solutions regardless of complexity. Your time here will look something like this... Working with an analyst team covering a specific industry for the entirety of the summer, including involvement in the day-to-day responsibilities of the Associate Take on various projects the analyst team assigns, including Pricing Surveys, Industry Trends, Valuation Studies and company specific due diligence Create, update and maintain financial spreadsheets, quantitative models and databases of assigned companies. Refresh marketing handouts and assist with ad-hoc client requests Shadow Analysts by attending company and industry meetings as well as industry conferences In addition to the day-to-day, the Summer Associate will be expected to present a final presentation (stock pitch) We provide you with the knowledge and skills you need to succeed. Our Summer Associate Program is 10 weeks long. You'll start the Program with a week of training, which introduces you to Citi as a whole. The training gives you: An overview of the key processes you should know as a new Citi employee A chance to try out your presentation skills Weekly speaker series Networking events across businesses Access to the most senior leaders in the firm Social and networking opportunities A mentor to give you informal advice and support You will complete two assignments within Citi Research during the internship; one assignment will be specific to your sector team; the other assignment will be to present in front of the Hiring Committee for Research. As we go through the summer together, we'll keep providing training and networking opportunities, so you explore and develop an in-depth knowledge of the markets and what it's like to work at Citi. There are plenty of internal resources to help you (and us) get the most value from your time here. We want to hear from you if... You currently maintain a GPA of 3.3 or above You are currently pursuing a Bachelor’s degree (graduating in December 2027 or Spring 2028) You are creative in solving problems and are intellectually curious You are hard-working and diligent You are enthusiastic, quick-thinking and able to juggle multiple tasks simultaneously You are confident and comfortable with clients and articulate in oral and written communication You are focused on achieving the group and client objectives You are detail-oriented You will not require sponsorship for U.S. work authorization now or anytime in the future Who we think will be a great fit... A highly ethical and honest individual who is prepared to provide accurate and independent analysis A quick learner, who assimilates facts quickly, processes a great deal of detailed information, organizes it, puts in into useful form, and remembers it well Enthusiasm, eagerness to take off, advance quickly, and assume more responsibility Extremely entrepreneurial, with exceptional attention to detail A natural communicator, both verbal and written, who builds strong relationships An ability to stay calm and work under pressure A creative thinker who is also highly numerate A teamwork ethic that drives success from every individual Salary: $110,000 ------------------------------------------------------ Job Family Group: Research ------------------------------------------------------ Job Family: Research Analysis ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: New York New York United States ------------------------------------------------------ Primary Location Full Time Salary Range: $100,000.00 - $120,000.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Feb 06, 2026 ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Assist senior strategists in analyzing market trends, building models, and providing investment insights within the Macro environment. | Requires strong mathematical, programming, and financial analysis skills, with a focus on quantitative finance and market research. | You're the brains behind our work. You’re ready to bring your knowledge from the classroom to the boardroom, and Citi wants to help you get there. Whether it’s honing your skills or building your network, we know that success can’t come without growth. Our program equips you with the knowledge and training you need to play a valuable role on your team and establish a long-term career here. At Citi, we value internal mobility, and career growth is not a question of if, but when. Citi Research is looking for Summer Analysts to join the Global Strategy and Macro group (GSMG) in New York. GSMG research analysts work with institutional clients to identify alpha generation opportunities. They provide innovative analysis, identify emerging trends and deliver high quality investment insights to investors on a global basis with a high emphasis on independence and objectivity in its products and insights. Your time here will look something like this... Summer Analysts can expect to assist senior strategists in analyzing market moving trends and building relative value models. By the end of the Analyst Program, participants will have: Developed a thorough understanding of financial markets Able to identify and analyze trends in the fixed-income and commodities markets with the goal of producing cutting edge research and actionable trading recommendations. Learned to collect, outline and explain information giving insights that drive creative solutions in the Macro environment in which our clients businesses operate. Your insights will provide clarity the client needs to make investment decisions. Developed relationships with Citi clients and our sales and trading partners. We provide you with the knowledge and skills you need to succeed. Citi Research plays a vital role within the firm because of the insight they provide and the skills they possess. Our industry-leading professionals are thought leaders on identifying market trends, analyzing data and helping clients navigate market volatility and generate alpha through relative value analysis. They provide thought provoking and industry leading analysis by leveraging their analytical skills and sophisticated models to identify opportunities across many asset classes. We’re committed to teaching you the ropes. Citi’s Summer Analyst program starts in the Summer of 2025 and begins with orientation and training. This is a highly competitive and selective program that gives recent graduates an introduction to our Fixed Income, Currency, Commodity, and Equity franchises. Summer Analysts gain exposure to senior professionals who will serve as their mentors throughout the program. We want to hear from you if... You have a GPA of 3.3 or above You are obtaining a Bachelor’s or Master’s degree (excluding MBA’s), majoring in Quantitative Finance, Computer science, Engineering, Mathematics and/or a closely related degree. You currently graduating between Fall 2027 and Spring 2028 You have excellent mathematical and/or programming skills You communicate clearly and effectively Who we think will be a great fit... We’re looking for motivated individuals, who are eager to start their careers at a global organization, tend to think globally, and have an innovative outlook on business. We value diversity and so do you. We’ll also be looking for the following: Problem solvers who are intellectually curious Ability to juggle multiple tasks simultaneously Detail-oriented and hardworking individuals who are confident and comfortable around clients Have strong statistical knowledge and mathematical abilities Salary = $110k ------------------------------------------------------ Job Family Group: Research ------------------------------------------------------ Job Family: Research Analysis ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: New York New York United States ------------------------------------------------------ Primary Location Full Time Salary Range: $100,000.00 - $120,000.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Feb 06, 2026 ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Manage a team of product managers, develop performance metrics, design sales processes, and analyze business performance. | Extensive experience in sales support, leadership, project management, and financial services industry knowledge. | The Sales Support Group Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to provide a full range of sales support activities in coordination with the Consumer Sales team. The overall objective of this role is to drive the seamless delivery of support services to sales people and client segments. Responsibilities: • Manage a team of product managers to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) • Partner with senior leadership and key stakeholders to develop performance metrics that measure success against business strategy and corporate goals and lead efforts to set quarterly and annual targets for each metric • Design and implement sales processes/tools from client acquisition through onboarding and ongoing relationship building • Partner with global finance team and manage data collection process to ensure data is captured correctly for reporting • Partner with performance management teams to ensure business performance aligns with overall goals • Track performance metrics, develop timely business review presentations, and provide stakeholders with analysis of performance, trends, and drivers for performance • Design end-to-end business and professional development for sales professionals as well as identify performance issues and engage stakeholders to ensure action plans are created to remediate problems • Communicate/provide additional materials to ensure field can implement and/or execute against key priorities and initiative across lines of business and maintain knowledge of competitor product offerings and advance Citi’s product as leader • Ensure the focus of risk management, documentation, and compliance as well as the on-going and transfer of expertise across the team • Complete quarterly analysis of business YTD performance and present business heads with analysis and insights on performance trends • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firms reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Qualifications: • 10+ years of relevant experience • Experience in financial services preferred • Experience in project management to manage, execute, and communicate business performance • Extensive knowledge of banking and financial services industry • Extensive knowledge of sales and service process • Demonstrated leadership and people management skills • Ability to creatively design end-to-end sales processes and assistance Education: • Bachelor’s degree/University degree or equivalent experience • Master’s degree preferred ------------------------------------------------------ Job Family Group: Consumer Sales ------------------------------------------------------ Job Family: Consumer Sales Support ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: Ofallon Missouri United States ------------------------------------------------------ Primary Location Full Time Salary Range: $123,440.00 - $185,160.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Dec 12, 2025 ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Provide operations support including record maintenance, account management, and process improvement in a financial services environment. | Requires 2-5 years of relevant experience, proficiency in Microsoft Office, and knowledge of banking products and services. | The Intmd Assoc Ops Supp Analyst is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Intmd Assoc Ops Supp Analyst serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes. Responsibilities: • Assist with performing financial, statistical, and operational studies to aid initiatives and ongoing reporting needs of the Operations department • Research and interpret information, identify inconsistencies and make recommendations based on experience and specialty knowledge • Assist with performing feasibility analysis for process changes and coordinate with business teams to develop system process improvements and solutions • Monitor project quality and timelines and ensure adherence to established guidelines • Mentor lower level analyst and provide informal guidance and training to new team members • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firms reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: • 2-5 years of relevant experience • General knowledge of Business Banking, Citi Commercial Banking Products and Services • Comprehensive knowledge of Business Entity Types and Beneficial Ownership, and Factiva Searches • Proficient in Microsoft Office • Ability to work unsupervised and adjust priorities quickly as circumstances dictate • Consistently demonstrates clear and concise written and verbal communication Education: • Bachelor’s degree/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Operations - Core ------------------------------------------------------ Job Family: Operations Support ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: San Antonio Texas United States ------------------------------------------------------ Primary Location Full Time Salary Range: $62,620.00 - $87,380.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Jan 22, 2026 ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Lead and influence retail design projects from schematic to construction, ensuring brand standards and technical excellence. | Minimum 10 years in retail or hospitality design, with hands-on experience in construction and project management, including site visits and technical reviews. | Design Translation & Development: Collaborate with internal and external design resources to guide design direction for new and existing retail projects and programs. Lead the preparation of presentation-level drawings, renderings, and technical solutions to influence and guide the creation of comprehensive design intent packages for retail projects. Lead the development of schematic design, design development, and construction documents for projects, including reviewing and approving highly technical design deliverables prepared by architects and other consultants. Influence the application of stated design principles and objectives by ensuring adherence to brand standards, retail store planning principles, and project programming. Collaborate with Design Innovation, Strategy and Standards Teams to strengthen and contribute to the management of North America design standards and methodologies to ensure a consistent approach to the delivery and design of branches nationwide. Collaborate with Project Management teams to develop comprehensive project plans that include scope, schedule, cost, quality, roles, responsibilities, communication, risk, and issue management. Collaborate with Project Management teams during project walks with senior management and stakeholders, to steer the design approach, providing insightful recommendations and influencing project outcomes from early stages, including real estate selection. Provide clear, effective, and timely communication for design direction and changes, identifying exceptions and proposing creative design solutions. Ensure the integrity of all design concepts and manage internal and external staff to ensure the best creative solutions and brand continuity. Direct design and technical updates for details and specifications to tighten and strengthen various retail and client-facing design formats. Proven understanding of expert level retail space planning principles, including baseline ADA and building code. Support the sustainability strategy by integrating design best practices for green retail building into design and construction projects Performing regular site visits to assess conditions and progress and provide feedback. Bachelor's Degree in Architecture or Interior Design, or a relevant field. Minimum 10 years of consecutive professional experience in retail or hospitality design. Minimum 10 years as a retail designer within a project team, coupled with 5-10 years' experience in retail construction and store development. Hands-on experience at an active construction site, including punch listing projects, reviewing mock-ups/shop drawings, and providing immediate feedback. Successful history of completing multi-million-dollar projects on budget and within projected timelines. Experience on the owner side is highly preferred. Proven understanding of expert-level retail space planning principles, including baseline ADA and building code. Demonstration of strong design problem-solving skills, leadership, and adaptability when facing unique challenges. Exceptional written, spoken, and presentation communication skills; ability to translate complicated design and technical information for diverse audiences. Collaborator with the ability to manage strong personalities at all levels of the company, and ease in interfacing with senior management and external partners. Ability to persuade and influence others through developed communication and diplomacy skills. Ability to deal with ambiguity, quickly adapt to change, and support evolving business strategy and goals. Strong critical thinking skills and strong meeting organization and facilitation skills. ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Jan 22, 2026 ------------------------------------------------------

Design, develop, and support high-volume, low-latency enterprise applications using Java, Angular, and microservices, including migration from monolithic systems. | Must have 5-8 years of Java and Angular experience, expertise in WebLogic, Oracle RDBMS, microservices, and cloud technologies, with strong collaboration and communication skills. | As part of the Inventory Management Applications Suite, Application Developer is responsible for leading very high volume / low latency enterprise multi-tiered Java applications to provide cutting edge solutions for the Stock Record and related Application in the Capital Markets domain while following the industry best practices and Citi standards. The primary responsibility will be the design and development and providing Level 3 support for these applications. Coordination between stakeholders and teams; thus, a commitment to collaborative problem solving, sophisticated design, and product quality is essential. Stock Record is business critical, with complex interfaces/dependencies, consisting of time sensitive deliveries. As an Application Developer, the candidate must have a strong emphasis on Microservice architecture, design patterns, and UI/UX angular expertise, who can implement solutions (conceptualize, design and development) while working and collaborating with a distributed team of developers working simultaneously on different application layers (UI, server side and database/reporting) towards developing enterprise solutions for large projects. Collaborating with various internal teams and stakeholders is a must to provide best solutions and support. This requires a highly experienced Angular, Java developer, with Microservices development experience, who has a track record of delivering highly scalable robust applications that use the latest tools and technologies while working on all phases of the development life cycle. The candidate will also be expected to work on Java/Weblogic technology stack as we work towards modernizing and simplifying the application to microservices ecosystem. Responsibilities: • Provide application management and solution technology leadership: o Responsible for design and development as a full stack java developer to build very high volume low latency enterprise applications that can adapt and scale to changing market conditions. o Responsible for delivery of application technology solutions and data information planning effort, owns the technical development environment and works with the Enterprise team to deliver in a fast paced time bound manner. o Help ensure high quality software delivery by providing guidance on testing strategy, technical consultation to plan/design performance testing, and providing feedback/guidance for tuning performance and other non-functional elements of the application. o Migration of application functionalities that are part of large monolithic systems, running on WebLogic, into an ecosystem of Microservices using the latest technologies, and/or a combination of microservices and monoliths where applicable. o Understanding the client requirements and envision the solution that can be captured as respective user stories in JIRA. o Understanding the impact of adapting different architectures and designs and present the same to all relevant stakeholders. o Management of both functional and technical requirements while deciding on technical solutions. o Development of solutions following established technical design, application development standards and quality processes in projects. o Building test automation suites to reduce the regression effort of the QA team. o Identification of existing system bottlenecks and deficiencies, devise and implement robust solutions to address these shortcomings. o Interaction with other stakeholders not limited to end-user clients, Project Manager/Scrum master, Business Analysts, offshore development, Quality Assurance and other cross-functional teams. • Drive the design and development of system architecture, work with stakeholders of the systems, and enhance the quality of deliverables. • Work with Production Service/Support to resolve issues • Stay up-to-date with new development tools and strategies • Ensure that the requirements are properly analyzed prior to planning implementation. Understand what customer needs. • Ensure design and development to customer specifications with best quality implementation practices. Meet customer requirements with least amount of rework and high amount of test coverage in the least amount of time Mandatory Skills: • BS/MS degree in Computer Science, or equivalent • 5-8 years of experience as a Senior Java Developer with hands on end to end solutions. • 5+ years of experience in Angular UI/UX development with hands on end to end solutions. • 5+ years of experience in Weblogic EJB development with hands on end to end solutions. • Role requires overcoming obstacles through collaboration, research/ testing and communication with ability to negotiate solutions. • Individual must have experience working in a high pressure, fast paced Global environment providing daily support to multiple competing priorities. • Excellent interpersonal, oral and written communication skills • 5+ years of Oracle RDBMS design and development skills with excellent knowledge in store procedures, PL/SQL, triggers and performance tuning • Experience migrating Oracle RDBMS to ECS cloud and NoSQL database. Architect and hands on technical experience in implementing large volume real time complex solutions in Big Data Platforms & Public Cloud platforms would be a huge asset. • 5+ years hands on experience in ETL functionalities including experience with tools like Talend, Infomatica, spark etc. • Diverse experience utilizing tools in Microservices architecture applications using Spring Boot, Spring Cloud config, Netflix OSS components (Eureka, Zuul, Hystrix), Pivotal Cloud Fundry, ZooKeeper, AWS etc. • Strong hands-on experience adhering to Java concurrency, concurrency patterns and building thread safe code • Thorough experience working with transaction management, JTA, building very high volume low latency applications. • Digital stacks include: (Apache, J2EE, Java, JBoss, MQ, Oracle, SQL Server, DB2, Windows, and Linux) • Hands on exposure on shell scripting and Unix/Linux/Windows System Administration • Expert level knowledge of relational and non-relation data models and queries i.e. SQL language semantics • Hands on experience using Core java, Server side Java, Javascript, MVC Pattern, Spring Framework • Understanding of Network infrastructure (HTTP/S, TCP/IP, TLS.,DNS, Load-balancers, firewalls, proxies, B2B links) • 5+ years of experience in using JMS to connect to Tibco/IBM MQ middleware • 5+ experience with Spring Framework and Spring Boot, Microservices, Spring MVC, Spring Data, Spring JMS, Spring JDBC, Spring Security • 5+ years of experience in Java front end frameworks like Angular, React.js, jQuery etc • 5+ years of experience with WebLogic 10 and 12c application server. • 5+ years of Agile/SCRUM development experience with multiple Agile/SCRUM projects • 5+ years of Application Development using Software Development Life Cycle, SDLC • 5+ years of Microservices development experience using Spring boot, AppDynamics, Docker, MongoDB / Cassandra, Kubernetes, Kafka, RabitMQ, Swagger etc • 5+ years of experience in Java multi-threaded programming. • 5+ years of experience with Test Driven Development TDD • 5+ years of experience in writing stored procedures, packages, functions etc. • 5+ years of experience with code versioning tools such as Github, Bitbucket, Subversion, Perforce • 5+ Experience in DevOps process and tools like Jenkins/Bamboo/UrbanCode also build technology like Maven/Gradle Nice to Have Skills: • Experience in supporting Elasticsearch, Logstash and Kibana stack environment • Industry recognized Technology Certifications in AWS, Data Warehousing and Oracle RDBMS • Experience in developing and deploying applications to cloud platforms AWS, GCP, PCF. • Experience in Capital Market domain ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Development ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: Jersey City New Jersey United States ------------------------------------------------------ Primary Location Full Time Salary Range: $121,200.00 - $181,800.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Mar 16, 2026 ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Lead application systems analysis and programming activities, ensuring integration and adherence to architecture standards. | Extensive experience in enterprise application development using Java, microservices, databases, and modern front-end technologies, with leadership in project management and mentorship. | The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to lead applications systems analysis and programming activities. Responsibilities: • Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements • Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards • Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint • Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation • Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals • Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions • Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Recommended Qualifications: • 6-10 years of relevant experience in Apps Development or systems analysis role • This is hands-on senior developer role requiring ability to independently code and deliver complex functionalities in Java while also providing mentorship to junior team members. • Extensive experience system analysis and in programming of software applications • Experience in managing and implementing successful projects • Subject Matter Expert (SME) in at least one area of Applications Development • Ability to adjust priorities quickly as circumstances dictate • Demonstrated leadership and project management skills • Consistently demonstrates clear and concise written and verbal communication Technical Skills: • 6-10 years of recent experience with design and development of enterprise scalable applications using Java/J2EE, Spring Framework and related technologies. • Extensive experience system analysis and in programming of software applications • Proficient in functional programming concepts with Streams API, Lambda Expressions and Optional. • Strong experience in data modeling and experience with relational and no-SQL database, Oracle and MongoDB. • Strong understanding of microservices architecture, including service discovery, API gateways, and inter-service communication. • Hands on experience in Apache Kafka for real time streaming and event driven architecture. • Knowledge of reactive programming for building asynchronous, event/message-driven systems in microservices based applications that are highly concurrent. • Familiarity with container orchestration (e.g., Kubernetes), and distributed messaging systems (e.g., Kafka). • Hands-on experience in front-end/UI development using Angular (preferably Angular 8+) • Experience in JavaScript/TypeScript, HTML5, CSS3, SCSS, and Responsive Design. • Experience in Agile, Scrum, and/or Test Driven Development environment • Ability to develop secure and scalable application following secure coding best practice • Experience in leading hands-on Dev and implementing successful projects • Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirement • Consistently demonstrates clear and concise written and verbal communication Education: • Bachelor's degree/University degree or equivalent experience • Master's degree preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Job Family Group: Technology Job Family: Applications Development Time Type: Full time Primary Location: Irving Texas United States Primary Location Full Time Salary Range: $125 760,00 - $188 640,00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Anticipated Posting Close Date: ene 19, 2026 Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

Manage marketing and operating expenses, optimize budgets, drive operational and talent initiatives, and ensure compliance and risk management. | Over 10 years of experience in financial services, with expertise in P&L, stakeholder management, and working in complex, global environments. | Reporting to the Head of Business Execution & Strategic Initiatives, the Talent, Expense & Productivity Lead plays a pivotal role in shaping the operational foundation and human capital strategy for the U.S. Consumer Cards (USCC) Marketing organization. The Business Execution team is the strategic engine driving the operational excellence and sustained success of the USS Marketing Organization. This role will drive critical initiatives across talent, financial stewardship and productivity. Responsibilities: • Strategically manage marketing and operating expenses, budget optimization • Enable high-impact and cross collaboration initiatives translating strategic vision into actionable plans and tangible results • Drive administrative, operational, reporting and quality improvements through partnership with internal teams • Champion and drive innovative employee engagement strategies to cultivate an exceptional corporate culture and reinforce Citi as a premier workplace • Drive initiatives focused on talent transformation and vendor management to unlock long-term returns, enhance cost efficiency and boost organizational productivity • Manage financial control by applying a comprehensive understanding of the department Profit & Loss (P&L), including appropriate accruals, client allocations, the impact of capitalization, recovery and fixed price contracts in order to improve operational efficiency and productivity • Responsible for all cross product technology, regulatory and administrative duties in conjunction with the team, including financial, staffing, quality, risk and regulatory matters • Execute vendor management activities, including ensuring legal requirements are met and coordinating contract negotiation and processing • Provide oversight of the Business Critical Milestone Reporting process and other reporting processes to ensure quality, efficiency and accuracy • Ensure headcount is accurate, real estate is inventoried and planned, and onboarding and termination of resources are managed • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firms reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Recommended Qualifications: • 10+ years of experience in financial services • Experience working in global and complex settings with multiple stakeholders • Knowledge of the financial services industry and technology, including Profit & Loss (P&L), accruals, client allocations, capitalization, recovery and fixed price contracts • Proven ability to work in a team of diverse skill sets and cultures • Proven ability to work in high-pressure, time-sensitive environments • Consistently demonstrate clear and concise written and verbal communication Education: • Bachelors degree/University degree or equivalent experience • Masters degree preferred ------------------------------------------------------ Job Family Group: Business Strategy, Management & Administration ------------------------------------------------------ Job Family: Business Execution & Administration ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: New York New York United States ------------------------------------------------------ Primary Location Full Time Salary Range: $176,720.00 - $265,080.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Jan 23, 2026 ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Lead the strategic design, technical review, and execution of retail environments ensuring brand standards, technical compliance, and project delivery excellence. | Minimum of 10 years in retail/hospitality design, hands-on construction experience, strong leadership, and client-side project management expertise. | 📍 Job Overview Job Title: West Design Manager - Retail Design & Construction, Vice President Company: Citi Location: California, Pennsylvania, United States Job Type: FULL_TIME Category: Retail Design & Construction Management Date Posted: January 16, 2026 Experience Level: 10+ Years Remote Status: On-site 🚀 Role Summary • This Vice President-level role focuses on the strategic design and construction of retail environments, particularly for financial institution branches. • The position requires a deep understanding of retail space planning, brand standards, and project lifecycle management from concept to completion. • A key aspect involves translating design vision into actionable construction documents and influencing outcomes through strong leadership and communication. • Success in this role hinges on the ability to collaborate effectively with internal and external stakeholders, manage complex projects, and ensure brand continuity and operational efficiency in retail spaces. 📝 Enhancement Note: The "West Design Manager" title, combined with "Vice President" and "Retail Design & Construction," strongly suggests a senior leadership role focused on overseeing design strategy and execution for a specific geographic region or a significant portfolio of retail locations. The location "California, Pennsylvania, United States" is unusual and likely indicates a typo in the source data, where "California" might refer to a state and "Pennsylvania" to a region or vice-versa, or it could be a specific municipality named California within Pennsylvania. Given the commonality of "California" as a state, it's more probable the job is located in California, USA, with "Pennsylvania" being an error. However, adhering strictly to the provided data, the location is presented as is. The role's core function is to bridge the gap between conceptual design and physical realization in a retail context, emphasizing brand consistency and project delivery. 📈 Primary Responsibilities • Design Direction & Translation: Collaborate with internal and external design teams to guide and refine the design direction for new and existing retail projects, ensuring alignment with brand objectives. • Document Development: Lead the preparation of presentation-level drawings, renderings, and technical solutions to support comprehensive design intent packages for retail projects. • Construction Document Oversight: Spearhead the development of schematic design, design development, and construction documents, critically reviewing and approving technical deliverables from architects and consultants. • Brand & Standards Adherence: Ensure the consistent application of stated design principles, brand standards, retail store planning, and project programming requirements across all projects. • Standards Management: Contribute to the management and enhancement of North American design standards and methodologies, promoting a unified approach to branch delivery and design nationwide. • Project Planning Integration: Partner with Project Management teams to develop robust project plans encompassing scope, schedule, cost, quality, risk, and issue management. • Stakeholder Engagement & Influence: Conduct project site walks with senior management and stakeholders, steering the design approach with insightful recommendations and influencing project outcomes from early stages, including real estate selection. • Communication & Problem Solving: Provide clear, effective, and timely communication regarding design direction and changes, proactively identifying exceptions and proposing creative, practical design solutions. • Design Integrity & Continuity: Uphold the integrity of all design concepts and manage internal and external teams to achieve optimal creative solutions and maintain brand continuity. • Technical Updates & Refinement: Direct design and technical updates for details and specifications to enhance and strengthen various retail and client-facing design formats. • Code & Compliance: Demonstrate a strong understanding of expert-level retail space planning principles, including baseline ADA and building code compliance. • Sustainability Integration: Support sustainability initiatives by incorporating best practices for green retail building into design and construction projects. • Site Assessment & Feedback: Perform regular site visits to assess site conditions, monitor progress, and provide constructive feedback to project teams. 📝 Enhancement Note: The responsibilities clearly indicate a senior role requiring hands-on involvement in the entire design and construction lifecycle for retail spaces, with a strong emphasis on leadership, technical review, and strategic decision-making. The integration of "Project Management teams" suggests a collaborative environment where this role influences, rather than solely manages, project execution. The mention of "owner side" preference in requirements further solidifies this as a client-side role focused on strategic oversight and vendor management. 🎓 Skills & Qualifications Education: • Bachelor's Degree in Architecture, Interior Design, or a closely related technical field. Experience: • Minimum of 10 consecutive years of professional experience specifically in retail or hospitality design. • A minimum of 10 years as a retail designer within a project team, complemented by 5-10 years of direct experience in retail construction and store development. • Hands-on experience working actively on construction sites, including performing punch lists, reviewing mock-ups and shop drawings, and providing immediate, actionable feedback. • A proven track record of successfully completing multi-million-dollar projects on budget and within projected timelines. • Experience working on the "owner's side" of projects is highly preferred, indicating a client-side perspective. Required Skills: • Retail Space Planning: Expert-level understanding of retail space planning principles, including ADA and building code compliance. • Design Development & Documentation: Proficiency in schematic design, design development, and construction document creation and review. • Technical Solutions: Ability to develop and present technical solutions for design challenges. • Brand Integration: Strong ability to ensure adherence to brand standards and retail design objectives. • Communication & Diplomacy: Exceptional written, spoken, and presentation communication skills; adept at translating complex design and technical information for diverse audiences. • Leadership & Influence: Demonstrated leadership capabilities, with the ability to persuade and influence stakeholders at all levels through diplomacy and developed communication skills. • Collaboration: Proven ability to manage strong personalities, foster collaboration, and interface effectively with senior management and external partners. • Problem Solving: Strong design problem-solving skills, with adaptability to unique challenges and evolving business needs. • Critical Thinking: Advanced critical thinking skills for strategic decision-making and issue resolution. • Meeting Facilitation: Strong skills in organizing and facilitating meetings to drive consensus and action. • Adaptability: Ability to deal with ambiguity, adapt quickly to change, and support evolving business strategies and goals. Preferred Skills: • Construction Site Experience: Direct, hands-on experience in active construction site environments, including detailed punch listing and review of shop drawings. • Project Management Fundamentals: Familiarity with project management principles for scope, schedule, cost, quality, risk, and issue management. • Sustainability Design Practices: Knowledge of green retail building design best practices. • Design Innovation: Familiarity with design innovation processes and contributing to design standards. 📝 Enhancement Note: The experience requirements are substantial, indicating a need for seasoned professionals with a deep understanding of both the creative design aspects and the practical realities of retail construction. The emphasis on "owner side" experience is a critical differentiator, suggesting the company values candidates who understand client-side project management and vendor oversight. The combination of design, construction, and leadership skills points to a role responsible for strategic vision and execution oversight. 📊 Process & Systems Portfolio Requirements Portfolio Essentials: • Design Development Case Studies: Showcase detailed examples of how you have translated initial design concepts into comprehensive design development packages, illustrating your problem-solving approach. • Construction Document Review Examples: Provide evidence of your ability to critically review and approve technical architectural and consultant deliverables, highlighting your attention to detail and understanding of construction methods. • Brand Standard Implementation: Present projects where you successfully implemented and maintained strict brand standards within a retail design context, demonstrating your ability to ensure brand continuity. • Budget & Schedule Management: Include case studies that demonstrate your success in completing multi-million-dollar retail projects on budget and within projected timelines, with clear metrics on cost savings or efficiency gains. • Site Experience Documentation: If possible, include visual documentation or detailed descriptions of your hands-on experience on construction sites, such as mock-up reviews, punch lists, or problem-solving on-site. Process Documentation: • Workflow Design & Optimization: Demonstrate experience in designing and optimizing workflows for the retail design and construction process, from initial concept to final build-out. • Implementation & Automation: Showcase examples of how you have implemented new design processes, standards, or technologies to improve efficiency and consistency in project delivery. • Measurement & Performance Analysis: Provide examples of how you have measured the success of design and construction projects, using metrics related to budget, schedule, quality, and brand adherence. 📝 Enhancement Note: For a senior role like this, a portfolio is crucial. It should not only showcase aesthetic design but also demonstrate a rigorous, process-driven approach to retail design and construction management. Candidates should be prepared to articulate the "how" and "why" behind their project decisions, focusing on efficiency, compliance, and brand integrity. The emphasis is on proving competence in managing complex, high-value projects from a client-side perspective. 💵 Compensation & Benefits Salary Range: • Estimated Range: $170,000 - $250,000+ per year. • Rationale: This estimate is based on industry benchmarks for Vice President-level roles in Design Management, specifically within the financial services or retail construction sectors in the United States. Factors influencing this range include the significant experience required (10+ years), the Vice President title, and the responsibilities associated with managing large-scale retail projects. The specific location, while noted as "California, Pennsylvania," is assumed to be a major metropolitan or high-cost-of-living area within the US, further supporting a higher compensation bracket. Actual compensation may vary based on candidate experience, specific qualifications, and final negotiation. Benefits: • Comprehensive Health, Dental, and Vision Insurance: Covering medical, dental, and vision needs for employees and eligible dependents. • Retirement Savings Plan: Including 401(k) with company match, to support long-term financial planning. • Paid Time Off: Generous vacation, sick leave, and holiday pay to promote work-life balance. • Professional Development: Opportunities for continued learning, certifications, and industry conferences to support career growth. • Life and Disability Insurance: Providing financial security for employees and their families. • Employee Assistance Program (EAP): Offering confidential support for personal and work-related challenges. • Potential for Bonuses: Performance-based bonuses may be offered, reflecting company and individual achievements. Working Hours: • Standard working hours are typically 40 hours per week, Monday through Friday. • Given the Vice President level and the nature of project management in design and construction, occasional extended hours or weekend work may be required to meet project deadlines or address urgent issues. Flexibility and commitment are expected. 📝 Enhancement Note: The salary range is an estimation based on the Vice President title, extensive experience requirements, and the nature of the role within a large financial institution. Benefits are standard for such a position in a major US corporation. The working hours reflect the demanding nature of senior project management roles. 🎯 Team & Company Context 🏢 Company Culture Industry: Financial Services (Banking) Company Size: Large (10,000+ employees) Founded: 1812 (Citi) Team Structure: • This role likely sits within a broader Design, Construction, or Real Estate division responsible for the physical footprint of Citi's retail operations. • The Design Manager will collaborate closely with Project Management teams, internal Design Innovation and Strategy groups, external architects, engineers, contractors, and potentially marketing or branding departments. • Reporting likely goes up through a Director or Senior Vice President of Retail Design & Construction or Real Estate. Methodology: • Data-Driven Design: Decisions are informed by market analysis, customer behavior insights, and performance metrics from existing retail locations. • Process Optimization: A strong emphasis on refining workflows for design, procurement, and construction to ensure efficiency, cost-effectiveness, and timely delivery. • Brand Consistency: Rigorous application of brand guidelines and design standards to maintain a unified customer experience across all branches. • Cross-functional Collaboration: A culture that values input and partnership from various departments to achieve cohesive project outcomes. • Risk Management: Proactive identification and mitigation of risks associated with design, construction, budget, and schedule. Company Website: https://www.citi.com 📝 Enhancement Note: Citi, as a major global financial institution, operates with structured processes, a strong emphasis on compliance and risk management, and a commitment to brand consistency. The culture is likely professional, dynamic, and focused on delivering high-quality results aligned with corporate objectives. For a Design Manager, this means navigating a complex organizational structure while driving impactful projects. 📈 Career & Growth Analysis Operations Career Level: Vice President, Senior Management This role represents a significant leadership position within the retail design and construction function. It requires seasoned expertise and the ability to influence strategic decisions impacting the company's physical retail presence. The scope includes overseeing complex, high-value projects and ensuring they align with both brand identity and business objectives. Reporting Structure: The Design Manager will likely report to a higher-level executive, such as a Senior Vice President or Division Head within the Real Estate, Facilities, or Retail Operations division. They will lead and mentor cross-functional teams, which may include direct reports or matrixed project teams composed of designers, architects, project managers, and external consultants. Operations Impact: The role directly impacts the customer experience, brand perception, and operational efficiency of Citi's retail branches. Successful design and construction management contribute to: • Enhanced Customer Engagement: Creating inviting and functional spaces that improve customer satisfaction and loyalty. • Brand Strength: Reinforcing Citi's brand identity and reputation through consistent, high-quality design. • Operational Efficiency: Optimizing branch layouts and construction processes to reduce costs and improve service delivery. • Employee Productivity: Providing well-designed workspaces that support employee performance and well-being. • Risk Mitigation: Ensuring compliance with building codes, ADA regulations, and safety standards, thereby reducing legal and financial risks. Growth Opportunities: • Senior Leadership: Potential advancement to Director or Senior Vice President roles within Design, Construction, or Real Estate, overseeing larger portfolios or broader functional areas. • Specialization: Deepening expertise in specific areas such as sustainable design, advanced retail technology integration, or global design standards. • Cross-functional Leadership: Opportunities to lead strategic initiatives that span beyond design and construction, contributing to broader retail strategy or operational transformation. • Mentorship & Development: The chance to mentor emerging talent in design and construction, shaping the next generation of leaders within Citi. 📝 Enhancement Note: This role is a significant step into senior management, offering substantial influence and opportunities for strategic impact. Growth potential is tied to demonstrating leadership, delivering successful projects, and contributing to the overall business strategy of Citi's retail operations. 🌐 Work Environment Office Type: Primarily an office-based role within a corporate environment, with significant travel expected for site visits and project meetings. Office Location(s): While the provided location is "California, Pennsylvania," this is likely a specific municipality or a data anomaly. Assuming it refers to a major operational hub for Citi in the US, the environment would be professional and corporate. Workspace Context: • Collaborative Hub: The office environment will facilitate collaboration with internal design, project management, and strategy teams. Expect open-plan areas, meeting rooms, and dedicated project spaces. • Technology-Rich: Access to advanced design software, project management tools, communication platforms, and data analytics resources will be standard. • Team Interaction: Regular opportunities for brainstorming sessions, design reviews, team meetings, and cross-functional workshops. The role requires strong interpersonal skills to foster effective working relationships. Work Schedule: • The standard 40-hour work week is the baseline, but the demands of managing complex, multi-million-dollar retail construction projects, often with external vendors and tight deadlines, will necessitate flexibility. • This may include extended hours during critical project phases, site visits that require travel, and potentially weekend availability for urgent issue resolution or important site inspections. Effective time management and prioritization are key. 📝 Enhancement Note: The work environment emphasizes collaboration, technological support, and a results-oriented culture. The role demands flexibility and a willingness to travel, which is typical for senior positions overseeing physical assets across a region. 📄 Application & Portfolio Review Process Interview Process: The interview process for a Vice President-level role at Citi will be rigorous and multi-staged, typically including: • Initial Screening: A recruiter or HR representative will assess basic qualifications, experience, and cultural fit. • Hiring Manager Interview: A direct conversation with the hiring manager (likely a Senior VP or Director) to delve into specific experience, technical skills, and leadership approach. • Panel Interviews: Interviews with key stakeholders and team members from Design, Construction, Project Management, and potentially cross-functional departments (e.g., Operations, Marketing). This assesses collaboration and influence. • Portfolio Review Presentation: A dedicated session where candidates present selected case studies from their portfolio, demonstrating their strategic thinking, problem-solving abilities, and project execution. • Executive Interview: A final interview with a senior executive to evaluate strategic vision, leadership impact, and alignment with Citi's corporate goals. Portfolio Review Tips: • Curate Strategically: Select 3-5 of your most impactful retail design and construction projects. Prioritize those that best align with the role's requirements: large-scale, on-budget/on-time, brand-focused, and demonstrating strong problem-solving. • Focus on Impact & ROI: For each project, clearly articulate the business problem, your strategic approach, the challenges faced, your specific contributions, and the measurable outcomes (e.g., cost savings, schedule adherence, customer satisfaction improvements, brand consistency achieved). • Showcase Process: Detail your process from concept to completion, highlighting how you managed design development, construction documentation, vendor selection, site supervision, and stakeholder communication. • Highlight Leadership & Collaboration: Emphasize your role in leading teams, influencing decisions, and collaborating effectively with diverse stakeholders, including senior management and external partners. • Visuals Matter: Use high-quality renderings, drawings, and photos to illustrate your work. Ensure clarity and conciseness in all visual aids. • Practice Your Narrative: Be prepared to walk through each case study smoothly, articulating your role and impact clearly and concisely. Challenge Preparation: • Design & Problem-Solving Scenarios: Be ready to discuss how you would approach hypothetical design challenges, budget constraints, or construction delays specific to a retail banking environment. • Strategic Thinking Questions: Prepare to discuss your vision for retail design in the financial services sector, how you stay ahead of trends, and how you would contribute to Citi's design strategy. • Leadership & Communication Scenarios: Anticipate questions about managing difficult stakeholders, resolving team conflicts, or communicating complex design decisions to non-technical audiences. 📝 Enhancement Note: The interview process is designed to thoroughly assess not only technical expertise but also leadership potential, strategic thinking, and cultural fit within a large, complex organization like Citi. The portfolio review is a critical component, requiring candidates to synthesize and present their most relevant achievements effectively. 🛠 Tools & Technology Stack Primary Tools: • CAD/BIM Software: Proficiency in AutoCAD, Revit, or similar platforms for reviewing and understanding architectural drawings and models. • 3D Modeling & Rendering: Familiarity with tools like SketchUp, 3ds Max, or Lumion for visualizing design concepts and client presentations. • Project Management Software: Experience with platforms such as Microsoft Project, Asana, Smartsheet, or similar for project planning, scheduling, and tracking. • Collaboration Platforms: Proficiency in tools like Microsoft Teams, Slack, Zoom, or Google Workspace for communication and team collaboration. Analytics & Reporting: • Data Analysis Tools: Ability to interpret data from project management systems, financial reports, and potentially customer analytics platforms. • Reporting Dashboards: Experience with tools like Tableau, Power BI, or internal reporting systems to track project progress, budget adherence, and key performance indicators (KPIs). CRM & Automation: • While not a direct CRM role, understanding how customer data and service needs influence retail design is beneficial. Experience with systems that manage vendor relationships or project documentation could be relevant. • Document Management Systems: Familiarity with platforms for storing, organizing, and sharing project documentation, specifications, and approvals. 📝 Enhancement Note: The technology stack emphasizes tools used for design visualization, project execution, and communication. While deep technical expertise in CAD/BIM might not be required for a management role, the ability to review and interpret these deliverables is essential. Proficiency in project management and collaboration tools is paramount. 👥 Team Culture & Values Operations Values: • Integrity & Trust: Upholding the highest ethical standards in all dealings, ensuring transparency in project management and vendor relationships. • Excellence & Quality: A commitment to delivering high-quality design and construction outcomes that meet or exceed expectations, reflecting Citi's standard of excellence. • Customer Focus: Designing spaces that prioritize the customer experience, ensuring functionality, accessibility, and brand alignment. • Collaboration & Teamwork: Fostering a collaborative environment where diverse perspectives are valued, and cross-functional teams work together towards common goals. • Innovation & Adaptability: Embracing new ideas, technologies, and design approaches to continuously improve the retail environment and adapt to evolving business needs. • Accountability: Taking ownership of projects, decisions, and outcomes, demonstrating a commitment to delivering on promises. Collaboration Style: • Partnership-Oriented: A proactive approach to partnering with internal departments (Project Management, Real Estate, Operations, Marketing) and external vendors (architects, contractors, consultants). • Solution-Focused: Emphasis on finding constructive solutions to design and construction challenges, working collaboratively to overcome obstacles. • Open Communication: Encouraging clear, honest, and timely communication channels to ensure all stakeholders are informed and aligned. • Feedback-Driven: A culture that welcomes constructive feedback to drive continuous improvement in design processes and project execution. 📝 Enhancement Note: Citi's culture likely emphasizes professionalism, accountability, and a structured approach to problem-solving. For this role, demonstrating strong interpersonal skills, a client-centric mindset, and the ability to navigate a large corporate structure are key to successful collaboration. ⚡ Challenges & Growth Opportunities Challenges: • Balancing Brand Consistency with Local Needs: Ensuring a unified brand experience while accommodating specific regional market demands or site constraints. • Navigating Complex Stakeholder Landscapes: Managing the diverse expectations and priorities of numerous internal departments, senior executives, and external partners. • Budget and Schedule Pressures: Delivering high-quality retail environments within strict financial and time constraints, often in dynamic market conditions. • Integrating Evolving Technologies: Incorporating new retail technologies and digital experiences into physical branch designs seamlessly. • Sustainability Goals: Effectively integrating and measuring sustainable design practices within budget and schedule limitations. • Managing External Vendors: Overseeing a portfolio of external design and construction firms to ensure quality, compliance, and performance. Learning & Development Opportunities: • Advanced Design & Construction Trends: Access to industry conferences, webinars, and internal training on the latest in retail design, sustainable building, and construction technologies. • Leadership Development Programs: Opportunities to enhance leadership, strategic planning, and executive communication skills through company-sponsored programs. • Cross-functional Exposure: Gaining broader business acumen by working closely with different departments within Citi's vast organization. • Mentorship: Potential to be mentored by senior leaders in Real Estate or Retail Operations, and to mentor junior team members. • Strategic Project Involvement: Opportunities to contribute to high-level strategic initiatives related to Citi's retail footprint and customer experience. 📝 Enhancement Note: This role presents significant challenges due to its scope and complexity, but these also translate into substantial opportunities for professional growth and impact within a leading financial institution. 💡 Interview Preparation Strategy Questions: • "Describe a time you successfully translated a complex brand vision into actionable design documents for a large-scale retail project. What was your process, and what were the key challenges you overcame?" • Preparation: Focus on a specific project, detailing your role in defining design intent, developing technical solutions, and ensuring brand adherence. Quantify outcomes where possible. • "How do you ensure a balance between creative design excellence and strict adherence to budget and schedule constraints in retail construction projects? Provide an example." • Preparation: Discuss your methodology for cost-effective design, value engineering, and proactive schedule management. Highlight your experience in managing multi-million-dollar projects. • "Imagine you have conflicting feedback from senior management and the retail operations team regarding a new branch design. How would you mediate these differing opinions and arrive at a consensus that serves both brand strategy and operational needs?" • Preparation: Emphasize your communication, negotiation, and stakeholder management skills. Focus on understanding underlying needs and finding collaborative solutions. Company & Culture Questions: • "What do you know about Citi's approach to retail banking and customer experience, and how would your design philosophy contribute to it?" • Preparation: Research Citi's recent initiatives in retail banking, customer service, and digital integration. Connect your design principles to their strategic goals. • "How do you foster collaboration and ensure effective communication with diverse teams, including external architects, contractors, and internal stakeholders with varying priorities?" • Preparation: Discuss your preferred communication methods, your approach to team building, and examples of successful cross-functional projects. • "How do you measure the success of a retail design project beyond aesthetics, considering factors like customer engagement, operational efficiency, and brand impact?" • Preparation: Be ready to discuss relevant KPIs and metrics for retail design and construction, such as foot traffic, customer satisfaction scores, sales per square foot, or cost per square foot. Portfolio Presentation Strategy: • Structure: Organize your presentation logically, perhaps by project type or by demonstrating a progression of skills. For each project, include: Problem Statement -> Your Role/Objective -> Design/Construction Process -> Challenges -> Solutions -> Results/Impact. • Quantify Impact: Whenever possible, use numbers to illustrate success (e.g., "reduced construction costs by 15%", "completed the project 3 weeks ahead of schedule", "increased branch customer satisfaction scores by 10%"). • Showcase Problem-Solving: Clearly articulate the unique challenges you faced and the innovative solutions you implemented. This demonstrates your critical thinking and adaptability. • Highlight Leadership: Emphasize your leadership in guiding teams, making critical decisions, and influencing outcomes. • Conciseness: Respect the interviewer's time. Aim for clear, impactful visuals and concise explanations. 📝 Enhancement Note: Preparation should focus on demonstrating strategic thinking, leadership, a deep understanding of retail design and construction, and the ability to deliver tangible business results within a large corporate environment. 📌 Application Steps To apply for this Vice President, West Design Manager position: • Submit your application: Utilize the provided link to submit your resume and cover letter through Citi's careers portal. • Tailor your resume: Ensure your resume clearly highlights your 10+ years of experience in retail/hospitality design and construction, emphasizing your successes in managing multi-million-dollar projects, your hands-on construction site experience, and your leadership capabilities. Use keywords from the job description. • Prepare your portfolio: Curate a selection of your most relevant retail design and construction projects that showcase your end-to-end project management skills, problem-solving abilities, and ability to adhere to brand standards and budget/schedule constraints. Be ready to present this digitally or in person. • Research Citi: Understand Citi's current retail strategy, brand identity, and customer experience initiatives. Familiarize yourself with their values and recent news. • Practice your narrative: Prepare to articulate your experience and qualifications clearly, focusing on quantifiable achievements and demonstrating how your skills align with Citi's needs for this senior leadership role. ⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

The role involves business development, relationship management, and pipeline management in a banking/finance context. | Requires 2 years' work experience in banking, knowledge of venture capital, FINRA licensing, and familiarity with Salesforce, Pitchbook, and FactSet. | 2 years' work experience credit or commercial banking experience Strong background in Business development Understanding of Venture Capital sector Relationship & Pipeline management experience FINRA licensing SIE, 63 and 79 required or due within 150 days of hire Experience with Salesforce, Pitchbook, FactSet a plus Strong analytical and problem-solving skills, MS Word, Access, Excel, and PowerPoint knowledge ------------------------------------------------------ Job Family Group: Management Development Programs ------------------------------------------------------ Job Family: Graduate ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Jan 21, 2026 ------------------------------------------------------

Provide legal advice on employment and regulatory issues, support strategic initiatives, and manage legal risks for the business. | Over 10 years of relevant industry experience, in-house legal experience, NY Bar license, and international legal knowledge. | Provides input into strategic decisions, exercising sound legal judgement to develop proactive, risk-appropriate and commercially practical business-oriented solutions. Responsible for providing legal counsel to the Business, supporting strategic initiatives, providing subject matter expertise and interpretations of relevant laws, rules, regulations, and industry practices, and advising business management/leadership on all manner of legal matters and risks impacting the business Provides advisory services in respect of business decisions by applying institutional knowledge against industry standards, widely accepted business practices, laws, rules, and regulatory guidelines, escalating where appropriate Collaborates across internal lines of business and control/support functions to achieve coordinated and efficient outcomes on matters of common interest; coordinate closely with the Legal team on a regional and global basis Accomplishes results by leveraging networks/connections, colleagues, and peers Serves as business partner and advisor to business stakeholders and functional partners (e.g., Risk, Compliance) by participating in planning and development initiatives; contribute to business objectives by using knowledge of industry, laws, and regulations Actively participates in various risk reviews, governance and control forums while demonstrating keen awareness of issues that could cause financial, reputational, or legal consequences Proactively identifies, evaluates and contributes to the appropriate management of legal, regulatory, and reputational risk through cross-function collaboration, following relevant legal developments, participating in internal projects, and escalating as appropriate Manages day-to-day legal activities as a subject matter expert in area of responsibility and provide senior advisory services to business partners Negotiates, coordinates, and monitors management of complex legal issues and make key decisions within area of responsibility, escalating where necessary 10+ years of relevant industry experience with some experience working in an in-house legal role in financial services Excellent leadership, interpersonal, organizational and relationship management skills Experience in working with regulators/regulatory bodies is preferred Proven ability to apply sound judgement while managing multiple assignments simultaneously in a demanding, fast-paced environment Comprehensive knowledge of international, multi-jurisdictional laws, regulations and practices while staying abreast of regulatory and legal environment, internal policies and industry trends that impact the Business Experience with complex deals, demonstrated ability to analyze issues and develop legal solutions Effective communication and negotiation skills and ability to build and maintain trusted relationships NY Bar license in good standing to practice law Juris Doctorate or equivalent law degree ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Jan 20, 2026 ------------------------------------------------------

Lead end-to-end data control lifecycle, assess and address data quality gaps, and collaborate with technology and stakeholders to ensure effective controls. | 8+ years in Data Quality within Banking, expertise in Markets asset classes, strong SQL skills, and experience with data controls and governance tools. | Overview: Citi Markets Data Controls Strategy and Execution Team is looking for a Markets Data Controls Lead, supporting the global Markets data book of work. The role will be charged with ensuring the timely execution of control deliverables to assess, define and implement data controls across Markets in partnership with the Business, Technology and Enterprise Data Office, using their subject matter expertise to be able to provide meaningful solutions that are functional and sustainable to put Markets data under governance. The team is responsible for driving data control transformation in the underlying risk and control processes to manage poor data quality risk. The ideal candidate will possess a foundational knowledge of Data Governance practices and Data Quality principles. This will be complemented by a strong grasp of financial markets, demonstrating expertise in various Markets asset classes (e.g., Fixed Income, Equities, Derivatives, FX), their data structures, valuation methodologies, and market behaviors, which is crucial for accurate data analysis and actionable insights. Additionally, practical expertise in evaluating existing controls, identifying gaps, implementing new controls, and supporting exception remediation processes is required. Beyond these core competencies, the role demands strong project management skills, the ability to contribute to strategic decision-making, and experience in effectively managing multiple use cases simultaneously. Role Context: We are seeking a highly skilled and motivated individual for the Markets Data Controls Lead position to drive delivery of critical data controls Markets data for key consumers in Finance, Risk, Compliance, etc. This role will focus on placing Critical Data Elements (CDEs) under governance by ensuring proper assessment, design, testing, implementation, and transition of data controls to Business-as-Usual (BAU). The successful candidate will partner with Technology, Data Domain Managers, and Use Case Leads to establish sustainable controls that reduce data risk and enable decision-making across the firm. The Markets Data Controls Lead will act as SME, providing insight and leadership, as well as oversight in data governance, control design, and issue remediation. The role requires a balance of technical understanding, business acumen, Markets product knowledge, and strong stakeholder management. This is a hybrid role requiring a minimum of three days in the office per week. Responsibilities: Lead the end-to-end lifecycle of Data Controls for CDEs, encompassing assessment, requirements definition, partnering with Technology on design/build, testing, and transition to BAU with Data Managers and Control Owners Identify and address critical data quality themes arising from process interdependencies within large, complex technology environments. Partner with Markets SMEs to run control assessments, reviewing CDE level requirements against existing controls, ensuring data is properly controlled at the appropriate measurement points and assessing if a gap exists Own all control deliverables for Use Case Gap assessments and solutioning activities, which includes reviewing Use Case CDEs, analyzing consumer data quality requirements, identifying existing controls, and solutioning for identified control gaps. Facilitate and monitor adherence to Data Quality dimensions (completeness, accuracy, timeliness, consistency), acting as a Subject Matter Expert (SME) for data control requirements across Risk, Finance, Compliance, and Markets Use Cases Coordinate with Technology to rationalize and address control gaps by providing recommendations, defining enhancements, and overseeing remediation efforts Provide inputs into optimization of controls, recommending enhancements to existing Data Quality and control framework Coordinate with Technology to address control gaps by providing recommendations, defining enhancements, and ensuring gaps are remediated Partner with Control Owners and Business Stakeholders to manage data exceptions, including remediation planning and escalation processes, proposing solutions and mitigation strategies Engage Markets SMEs and Data Consumers to validate control effectiveness and ensure mitigation of risks Collaborate with Business to understand Data Control requirements and identify control gaps, then coordinate with Technology team to obtain data profiling results Drive DQ control refinement through data profiling, collaborating with technology to analyze results, identify high exceptions, and implement targeted control conditions to reduce false positives Cultivate and lead technology partnerships, delivering prioritized requirements and scope, and establishing clear processes and ownership Required Qualifications & skills: 8+ years of relevant experience in Data Quality within Banking, specifically within Markets, demonstrating a strong grasp of financial products and their operational intricacies Expert understanding of various Markets asset classes (e.g., Fixed Income, Equities, Derivatives, FX), including their data structures, valuation methodologies, and market behaviors, crucial for accurate data analysis and actionable insights Highly proactive individual with a strong sense of ownership and a demonstrated drive to achieve impactful results Strong SQL skills with ability to read and write complex scripts, leveraging queries for data analysis, anomaly detection, and validation or data quality and controls Proven ability to effectively manage diverse stakeholders and communicate complex information to senior and executive leadership with judgment and authority, leveraging excellent oral and written communication skills for insightful commentary. Comfortable managing multiple priorities and tasks with accountability for deliverables Strong understanding of data governance principles, including CDE frameworks and governance, data controls, Data Quality practices and dimensions, and their application Hands-on experience with CDE level data controls implementation, data cataloging, metadata management, and Data Quality monitoring/profiling tools (e.g., Collibra) Understanding of exception management processes, and ability to interpret and escalate Data Quality or Governance issues Preferred Qualifications & skills: Extensive experience in Risk and Control functions (First/Second Line) or relevant consulting within Markets or Financial Services, including proficiency in control assessments, testing, and the implementation of risk mitigation actions. Advanced proficiency in Python for producing data analysis, outcomes, and metrics, coupled with comfort in presenting these insights to key stakeholders. Demonstrated initiative in identifying opportunities for enhanced data insights and driving continuous improvement. Prior consulting experience within financial services or a related industry. Exceptional attention to detail in the analysis and documentation of data and business requirements. Ability to manage task level detail in JIRA Education: Bachelor's/University degree or equivalent experience, potentially Master's degree Job Family Group: Risk Management Job Family: In-Business Risk Time Type: Full time Primary Location: New York New York United States Primary Location Full Time Salary Range: $129,840.00 - $194,760.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. Most Relevant Skills Analytical Thinking, Business Acumen, Constructive Debate, Escalation Management, Issue Management, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment, Stakeholder Management. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Anticipated Posting Close Date: Jan 14, 2026 Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

Leading and managing complex finance solutions and teams, setting strategic direction, and ensuring compliance and operational excellence. | Requires 10+ years of experience in financial services, strong project management, regulatory knowledge, and advanced communication skills. | The Finance Solutions Sr. Program Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. Responsibilities: • Contributes to the design, roll-out and governance of financial solutions, including: • Participates in formulating and setting strategic direction for the process, organization and architecture covering Finance across Citi businesses, products, functions and locations • Assists in setting business and information architecture standards for Finance • Plays a part in settling and operating necessary forums and frameworks to establish and govern policies and starts for global Finance processes • Participates in assessing and incorporating changing business, regulatory and market information needs into finance processes and applications • Manages complex/critical/large professional disciplinary areas. • Leads and directs a team of professionals. • Applies in-depth knowledge of the business impact of process design and technical contributions. • Accountable for delivery of a full range of services to one or more businesses/ geographic regions. • Regularly interacts with peers within the firm and externally, including regulators and professional organizations. • Provides advice to internal clients on the implications of business trends, issues, operating environment changes and firm or business unit strategy. • Performs other duties and functions as assigned. • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firms reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Qualifications: • 10+ years of relevant experience, within the financial services industry highly preferred • Strong PM experience • Strong Regulatory experience. • Requires a comprehensive knowledge of multiple areas within a function and how they interact in order to achieve the goals of the function. • Requires communication and diplomacy skills in order to guide and influence others. • Experience and demonstrated ability to manage competing priorities in a complex and dynamic environment • Self-motivated with the ability to make decisions in the absence of detailed instructions. • Proficient Microsoft Office skills • In depth knowledge of banking products / systems highly preferred. • CPA preferred Education: • Bachelors degree, potentially Masters degree ------------------------------------------------------ Job Family Group: Finance ------------------------------------------------------ Job Family: Financial Solutions Design & Implementation ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: Charlotte North Carolina United States ------------------------------------------------------ Primary Location Full Time Salary Range: $145,840.00 - $218,760.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Assessment, Change Management, Communication, Credible Challenge, Management Reporting, Problem Solving, Program Management, Risk Management, Stakeholder Management, Strategic Planning. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Jan 16, 2026 ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Manage data quality programs, collaborate with stakeholders, and support process improvements within a financial services context. | Experience in defining and implementing data quality programs, strong communication skills, and ability to work under pressure in a finance or banking environment. | The Data Concern Remediation Management Central Intake team is responsible for ensuring that Data Concern submissions meet defined standards before they are sent for assessment. The Data Quality Lead Analyst is responsible for managing the Intake phase for a set of Businesses/Functions, and collaborates with submitters and Data Domains to progress or disposition each submission in an efficient and accurate manner. This is a newly created team and the role will include exposure to senior management and influence on the operating model design. Responsibilities: • Manages the DCRM Intake phase for a set of Businesses/Functions and engages with senior leaders to drive process improvements • Review quality analysis results and disposition data challenges through Citi's corresponding Data/Issue management process • Report Data Quality issues through Citi's corresponding Data/Issue management process • Support senior management strategic vision • Trains new team members • Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable rules, laws, and regulations, adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating managing and reporting control issues with transparency Qualifications: • 6-10 years experience with defining and implementing Data Quality programs and improving operational efficiency; Banking or Finance industry preferred • Experience with defining and implementing data quality programs • Possesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives • Ability to monitor tight deadlines or unexpected requirement changes, with the ability to anticipate and balance needs of multiple stakeholders • Ability to communicate effectively to develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences • Collaborates effectively by building partnerships and working well with others to meet shared objectives • Ability to work under pressure, facilitate discussions Education: • Bachelor's/University degree, Master's degree preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Job Family Group: Data Governance Job Family: Data Quality & Data Quality Analytics and Reporting Time Type: Full time Primary Location: Tampa Florida United States Primary Location Full Time Salary Range: $113,840.00 - $170,760.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. Most Relevant Skills Change Management, Data Analysis, Data Governance, Data Lineage, Data Management, Data Quality, Internal Controls, Management Reporting, Program Management, Risk Management. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Anticipated Posting Close Date: Jan 13, 2026 Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.