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Leading the design, evolution, and delivery of Salesforce solutions supporting sales and GTM strategies, translating business needs into technical solutions, and partnering with cross-functional teams. | 7+ years in product management or Salesforce roles, strong Salesforce platform experience, and understanding of sales processes and GTM strategies. | The application window is expected to close on: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. 2005909 Customer Experience Product Manager [Remote] • The application window is expected to close on: March 4, 2026 • Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. • This role can be performed from any location within the United States. Meet the Team You will be joining a dynamic and collaborative team that sits at the intersection of business, technology, and operations. Our team partners closely with Sales, Partnerships, Revenue Operations, and Engineering to deliver scalable Salesforce solutions that drive revenue growth, enhance selling experience, and improve operational efficiency. We value innovation, cross-functional collaboration, and a commitment to delivering high-quality, user-centric technology solutions that empower our go-to-market strategies. Your Impact We are seeking a Technical Product Manager to own the design, evolution, and delivery of Salesforce solutions that support Sales and Go-To-Market (GTM) strategies. This role sits at the intersection of business, technology, and operations-translating GTM needs into scalable, well-architected Salesforce capabilities. You will partner closely with Sales, Marketing, Partnerships, RevOps, and Engineering to ensure Salesforce effectively enables revenue growth, partner engagement, and operational efficiency. • Own the product vision and roadmap for Salesforce solutions supporting Sales, Partner, and GTM initiatives • Translate GTM strategies and business requirements into technical solution designs and prioritized Salesforce features • Act as the primary product owner for Salesforce, including Sales Cloud and related integrations • Partner with stakeholders across Sales, Renewals, Marketing, RevOps, and IT to gather requirements and align priorities • Define and maintain functional and technical requirements, user stories, and acceptance criteria Minimum Qualifications • 7+ years of experience in Product Management, Technical Product Management, or Salesforce-focused roles • Strong hands-on experience with Salesforce platform design (Sales Cloud required; Partner Community / Experience Cloud a plus) • Proven ability to translate business and GTM strategy into technical solutions • Solid understanding of sales processes, partner management, and revenue operations • Experience working with cross-functional teams in fast-paced, matrixed environments Preferred Qualifications • Familiarity with GTM motions such as direct sales, channel sales, and co-selling • Experience with Salesforce integrations (CPQ, Marketing Automation, Data platforms, APIs) • Background in SaaS or enterprise technology environments • Strong analytical, problem-solving, and communication skills • Ability to influence without authority and align diverse stakeholders Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $148,800.00 to $212,900.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees • 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco • Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees • Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) • 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next • Additional paid time away may be requested to deal with critical or emergency issues for family members • Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: • .75% of incentive target for each 1% of revenue attainment up to 50% of quota; • 1.5% of incentive target for each 1% of attainment between 50% and 75%; • 1% of incentive target for each 1% of attainment between 75% and 100%; and • Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $168,800.00 - $277,400.00 Non-Metro New York state & Washington state: $148,800.00 - $248,200.00 • For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Lead and execute product launch strategies, craft compelling narratives, and oversee content and event execution to elevate market perception. | Over 10 years of experience in product/solution marketing, event operations, and proficiency with marketing automation and analytics platforms. | The application window is expected to close on: 02/27/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Remote United States Your Impact We're looking for a product marketing professional who can blend creative storytelling with sharp strategic execution to help shape the future of Security Marketing. In today's digital-first world, product launches aren't just announcements-they're the moments that define innovation, capture market attention, and fuel business growth. This role is not only about crafting powerful strategies and narratives but also about driving them forward with rigor and operational excellence. You'll use data-driven insights to shape compelling stories, while ensuring flawless execution that turns vision into measurable impact. You will work cross-functionally to: • Define the launch payload and determine the optimal timing and forums to bring it to market. • Craft compelling storylines and narratives that reflect a unified, company-wide perspective. • Execute the launch strategy by ensuring all supporting content and assets are built and delivered. • Partner with the events team to align on event strategy and programming that fully supports the launch. Strategic Responsibilities: • Own and elevate event content strategy to spotlight launch themes and narratives that strengthen market perception. • Guiding event press releases to maximize visibility, media impact, and thought leadership. • Leading the event blog strategy to ensure the right mix of voices and perspectives that extend our influence across audiences. • Defining booth messaging that reinforces strategic value propositions and clearly differentiates us in the market. • Driving the demo strategy-including selection, design, and staffing-to showcase innovation and create memorable customer experiences. • Shaping speaking agendas and curating speakers to reinforce our leadership position and resonate with customer and industry priorities. • Creating and scaling "Know Before You Go" (KBYG) enablement to equip staff with the narratives, payloads, and messaging required to drive consistency and confidence. • Leading program management and quality control to ensure every content initiative is executed to the highest standard and delivers measurable business impact. Minimum Qualifications • 10+ years of experience in product and/or solution marketing, with a focus on storytelling, content development, and content strategy or editorial leadership-ideally within cybersecurity, enterprise technology, or B2B SaaS. • Event operations experience required for consideration. • Proven self-starter with a passion for strategic excellence, audience engagement, and a strong bias for action. • Exceptional project execution skills with meticulous attention to detail and a proactive, risk-mitigation mindset. • Proficiency with marketing automation (including Generative AI), strategic optimization tools (e.g., JIRA), and digital analytics platforms. • Demonstrated success operating within large, matrixed organizations, with the ability to build consensus, influence stakeholders, and drive decision-making at scale. Preferred • MBA, preferably from a top tier university • Foundational understanding of security concepts, including the following domains: network security, secure access, security analytics and response, and identity. • Possesses an understanding of AI technologies and applications with a strong desire to stay updated on the latest advancements and trends. • Strong organizational and strategic thinking skills, with experience in managing marketing budgets and ensuring compliance with legal standards Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $196,000.00 to $247,000.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees • 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco • Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees • Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) • 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next • Additional paid time away may be requested to deal with critical or emergency issues for family members • Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: • .75% of incentive target for each 1% of revenue attainment up to 50% of quota; • 1.5% of incentive target for each 1% of attainment between 50% and 75%; • 1% of incentive target for each 1% of attainment between 75% and 100%; and • Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $196,000.00 - $284,100.00 Non-Metro New York state & Washington state: $174,000.00 - $252,100.00 • For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Developing scalable data pipelines, designing analytics platforms, and supporting machine learning infrastructure within Cisco. | Enrolled in a graduate program or similar with relevant experience in Python, ML frameworks, distributed data processing, and containerization. | Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Applications are accepted until further notice. Meet the Team Our dedicated team members are building the future of Cisco's AI-driven platforms and data infrastructure, supporting innovation across the globe. You will join teams focused on developing advanced data pipelines, machine learning infrastructure, and analytics platforms within business groups such as S&TO, Supply Chain, and Infrastructure Engineering. As part of this collaborative environment, you will contribute to the growth of emerging technologies in data and intelligent systems. Explore the opportunities at the intersection of data engineering and AI, helping to transform how Cisco and its customers harness information and intelligent automation. Your Impact You are a passionate software engineer with expertise in developing scalable data pipelines, designing robust analytics platforms, and building infrastructure to support machine learning initiatives. Your strong background in programming, data systems, and collaboration enables you to solve complex challenges with innovation and attention to detail. By building and maintaining key software tools and platforms, you enable Cisco's business groups to leverage AI and data-driven insights for operational excellence and strategic growth. Your work ensures high-quality, reliable data infrastructure that supports Cisco's leadership in intelligent, scalable technology solutions. Minimum Qualifications • Currently enrolled in a certification program (e.g., Boot Camp, Apprenticeship, Community College or 4-Year University with 2 years of relevant experience) or currently enrolled in a graduate degree program with 0 years of relevant experience. Proficiency in Python, with a strong understanding of fundamental data structures. • Hands-on experience with machine learning frameworks such as TensorFlow, PyTorch, or scikit-learn. • Familiarity with distributed data processing technologies, including Apache Spark, Hadoop (MapReduce), or Apache Flink. • Experience with containerization and orchestration tools, such as Docker and Kubernetes, for deploying data and machine learning workloads. Preferred Qualifications • Hands-on experience with AI/ML. • Familiarity with major cloud platforms, such as AWS, Azure, or Google Cloud. • Understanding of distributed systems concepts, including scalability, reliability, fault tolerance, and data consistency, as well as familiarity with distributed computing patterns (e.g., load balancing, consensus algorithms, and inter-service communication). Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees • 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco • Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees • Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) • 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next • Additional paid time away may be requested to deal with critical or emergency issues for family members • Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: • .75% of incentive target for each 1% of revenue attainment up to 50% of quota; • 1.5% of incentive target for each 1% of attainment between 50% and 75%; • 1% of incentive target for each 1% of attainment between 75% and 100%; and • Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $44,000.00 - $185,000.00 Non-Metro New York state & Washington state: $44,000.00 - $185,000.00 • For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Lead architecture and development of scalable, secure smart camera SaaS solutions, collaborating with product and UX teams to deliver high-performance video streaming applications. | 10+ years experience with enterprise web applications, backend and full-stack technologies including JavaScript, Ruby on Rails, Scala, AWS, Kubernetes, CI/CD, and Agile methodologies. | Cisco's Security camera team is a growing, fast-moving team building security cameras with a unique edge-storage architecture, disrupting an industry where innovation is rare. The security cameras blend the elegance and ease of use of high-end consumer systems with the immense scalability, security, and power of enterprise-grade solutions. Our Culture Through our intuitive platform, we empower organizations of all sizes to deliver exceptional customer and employee experiences-it's like magic. Our commitment to ground breaking technology is driven by a collaborative, flexible, and inclusive culture. This environment grants our employees the autonomy to develop secure and accessible technology. We connect passionate people to their missions by simplifying the digital workplace. As a Technical Lead Engineer, you will build an important liaison between our end users and their cameras. Consider the facility manager monitoring live video to keep their campus safe, the security guard investigating a historical incident, or the marketing manager reconfiguring their store layout based on foot traffic analysis; you'll step into each user's shoes, collaborating with our product and UX teams to craft intuitive and powerful tools to help our users find the answers and security they seek. What you will do: • Lead by example as a hands-on architect, building systems alongside the team and guiding engineers to deliver critical 24x7 SaaS solutions. • Design and develop Smart Camera features end-to-end, ensuring scalability, security, performance, and reliability. • Collaborate with Product Managers, UX, and engineering teams to gather requirements and translate them into effective database designs and API schemas. • Contribute to high-performance video streaming web applications across multiple platforms, focusing on seamless and intuitive user experiences. • Foster a culture of craftsmanship where development and quality engineers collaborate to deliver a high-quality experience throughout the entire product lifecycle. • Collaborate with team members to define the product vision and create technical roadmaps that align and guide efforts across multi-functional teams. You're an ideal candidate if you have: • 10+ years of experience designing, developing, and testing enterprise-class web applications, with a proven track record to build and evolve large-scale systems from scratch. • Deep knowledge of backend and full-stack technologies, including JavaScript, Ruby on Rails, Scala (or other object-oriented programming languages), AWS, and Kubernetes. • Solid understanding and hands-on experience with distributed systems, microservices architecture, container technologies, and container orchestration (e.g., Kubernetes). • Experienced in setting technical direction, building consensus, and collaborating across engineering organizations to drive alignment and achieve goals. • Experience with CI/CD pipelines, Agile methodologies, DevOps, and other standard processes for modern application development. Bonus Points For: • Knowledge of camera and video technologies such as RTSP, HLS, WebRTC, Web Sockets, client-side rendering, and CDNs. • Expertise in object-oriented programming, with a strong focus on backend systems and database design. • Experience with productionizing AI models and integrating them into enterprise applications. • Experience building and managing cloud-based infrastructure and services. • Familiarity with video analytics and performance monitoring tools. At Cisco Meraki, we're challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We're building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. Compensation Range: $146,000-$255,000 USD Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
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