2 open positions available
Assist in theatre operations, support staff training, and ensure customer service standards. | High school diploma preferred, management training, and availability for flexible hours; experience in theatre or retail management is not indicated in your background. | Apply in ~60 Seconds Join Our Team: A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning — a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide. Role Summary: Cinemark Assistant Managers assist in the overall operation of the theatre. They ensure policies and procedures are being followed and operational standards are achieved. They are cross trained in all departments to support where needed, and to provide inspirational training to all Employees. The Assistant Manager can become a Senior Assistant Manager followed by Theatre Manager or General Manager after finishing the Management Accreditation Program and working for a minimum of six months. Responsibilities: The essential duties and responsibilities of an Assistant Manager include, but are not limited to, the following: Follows the direction of the General Manager Supports General Manager’s decisions in communication with the staff Responsible for working in all departments and all theatre job functions Trains and coaches Team Members in their specific job functions Assists in the preparation of administrative and special reports for the General Manager Observes and participates in the inspection of the theatre building, parking lot, landscaping, Cinemark property, roof and exterior signage, and equipment condition Reports the need for building, property, and equipment repairs to General Manager Ensures that theatre Team Members follow the dress code Interacts with Guests for improved service in the theatre and ensures that Team Members are providing superior Customer service Learns and follows the policies and procedures as established in Cinemark’s Guidelines. Enforces these with all Team Members fairly and consistently Reports all Employee relations issues to the General Manager (In the absence of the GM, management should report Employee relations issues to www.convercent.com) All management members must follow the Employee Relations Reporting Protocol All management members are held at a high work ethic standard and code of conduct Consistently identifies and sanitizes Employee and Gust high-contact Properly utilizes Personal Protective Equipment while completing position-specific tasks Adapts to the frequency and scope of required cleaning tasks Properly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.) Performs other work-related duties as assigned Requirements: Must be at least 18 years of age High School or G.E.D. graduate preferred Completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark’s Management Accreditation Program Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required Management members who work with alcohol are required to complete a Safe Alcohol Service training program Availability to work flexible hours which include evenings, weekends, and holidays Requires regular and consistent attendance Has an energetic and friendly attitude during each shift Provides excellent Guest service Accurate cash handling and basic math skills Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English Ability to work in a team environment and independently Ability to take and follow direction Responds with a sense of urgency Excellent time management, organizational skills, and attention to detail Ability to train and lead others Must be able to resolve conflict Physical and Environmental Requirements: Frequent bending, kneeling, and lifting up to 50 lbs. Frequent standing, walking and reaching around the theater. Noise level may be moderate to high at times. Be able to work in a standing position for extended periods of time. Benefits Available: At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members. Employee Discount 401(k) Matching* Growth Opportunities Education Assistance* Health Benefits* Parental Leave* Paid Time Off* Daily Pay* Free Movies* *Benefits may vary by career category, so be sure to check the specific details on our career site. DISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc. Cinemark is an Equal Opportunity Employer Pay Range: 18.36 - 22.95 If you have already applied, please click here or the Sign In button on the far top righthand corner of your screen to access your application portal. Want to learn more about us visit: Why Cinemark | Cinemark USA, Inc
Leading HR projects, supporting HR investigations, developing policies, analyzing HR data, and collaborating on strategic initiatives. | 5+ years of HR experience, strong communication and conflict resolution skills, proficiency in HRIS systems, and knowledge of employment laws. | Join Our Team As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks. With 500+ theatres and nearly 6,000 screens; we're truly a global presence of 20,000 movie lovers working together to make unforgettable experiences. Role Summary: The Senior Human Resource Specialist will play a pivotal role in supporting the Theatre HR Operations team and will directly support the Senior HR Business Partner. This position involves leading and supporting HR projects, ensuring compliance with company policies, and providing consultation on complex HR issues. This role will also be responsible for developing and implementing HR policies, analyzing HR data, and collaborating with senior management on strategic initiatives. This role will be located in the Remote Southern California area. Duties/Responsibilities: Leads HR projects and initiatives, ensuring alignment with organizational goals and strategic objectives. Lead investigations and recommend resolutions for all low and medium severity level cases, supports HRBP with high level severity investigations. Serve as a subject matter expert on complex HR issues, providing consultation and support to leadership and staff. Provide expert advice to management on HR related issues. This could involve advising on the best practices for grievance resolution, employee engagement or strategies for improving our culture. Evaluate various courses of action and make informed decisions based on these assessments. Use independent discretion to select the most effective approach to resolve complex employee relations issues. Develops and implements HR policies and procedures, providing guidance and training to staff on best practices. Analyzes HR metrics and data to identify trends, inform decision making, and recommend improvements to HR leadership. Partner with the Learning team and HRBP in facilitating leadership training and development programs to enhance managerial skills and organizational effectiveness. Collaborates with senior management to develop and execute talent acquisition strategies, including workforce planning and succession planning. Oversees employee engagement initiatives, conducting surveys and focus groups to gather feedback and implement action plans. Performs other duties as assigned. Required Skills/Abilities: Excellent verbal and written communication skills. Excellent interpersonal, negotiation, and conflict resolution skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to act with integrity, professionalism, and confidentiality. Thorough knowledge of employment-related laws and regulations. Proficient with Microsoft Office Suite or related software. Demonstrate a sense of urgency in responding to employee/manager requests Proficiency with or the ability to quickly learn the organization’s HRIS and Case Management systems in Workday. Education and Experience: Bachelor’s degree in Human Resources, Business Administration, or related field preferred 5+ years of human resource experience preferred SHRM-CP a plus Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Must be able to access and navigate each department at the organization’s facilities. Benefits Available: At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members. Employee Discount 401(k) Matching* Growth Opportunities Education Assistance* Health Benefits* Parental Leave* Paid Time Off* Daily Pay* Free Movies* *Benefits may vary by career category, so be sure to check the specific details on our career site. DISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Cinemark is an Equal Opportunity Employer If you have already applied, please click here or the Sign In button on the far top righthand corner of your screen to access your application portal. Want to learn more about us visit: Why Cinemark | Cinemark USA, Inc
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