Cimpress/Vista

Design, develop, and maintain efficient, reusable code while collaborating with cross-functional teams to deliver features aligned with product goals. Manage AWS cloud infrastructure and support production systems through incident response and debugging. | Candidates should have 3+ years of software development experience, particularly with TypeScript, JavaScript, and C#. Strong troubleshooting skills and experience with cloud computing, especially AWS, are also required. | Our Team VistaPrint is looking for an insightful and energetic Senior Software Engineer to become part of our Product Options team. This position requires robust analytical and software development capabilities focused on enhancing customer product discovery and configuration experiences. In this role, you will collaborate with global teams to develop and sustain unified product option systems that help customers understand the depth of Vista's product assortment while ensuring consistent user experiences across our platform. We are on a mission to help customers understand the depth of our product assortment, to better provide a relevant assortment and to drive UX consistency across the site in how we present products (across print, digital, design) which reduces customer cognitive load. You will join a team of dedicated and fun-loving developers who thrive on producing high-quality, robust, and scalable solutions that enable comprehensive product options data tracking and power one shared product option configuration component for the Vista site experience.   What You Will Do Design, develop, and maintain efficient, reusable TypeScript, React, Node.js, and C# code, adhering to best practices and improving coding standards.  Collaborate with cross-functional teams including product managers, designers, and engineers to define and deliver features aligned with product goals.  Build accessible, responsive, and high-performance front-end interfaces using React.js.  Develop secure, well-documented RESTful APIs and robust server-side logic with Node.js and C#, integrating external services as needed.  Manage AWS cloud infrastructure with services like Lambda, ECS/Fargate, DynamoDB, S3, and CloudFront, using infrastructure-as-code tools such as CloudFormation, CDK, or Serverless Framework.  Extend and maintain APIs and user-facing experiences that deliver personalized customer content.  Support production systems through incident response, debugging, and on-call rotation.  Optimize performance, monitor system health, and enhance platform security, scalability, and reliability.  Participate in code reviews, pair programming, and design discussions, offering feedback and sharing expertise.   Your Qualifications At VistaPrint, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply—even if you feel that you don’t meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities.  3+ years of software development experience (TypeScript, JavaScript, C# preferred) Experience in cloud computing (AWS preferred) such as IAM, S3, SQS, EC2, ECS, Lambda, RDS, DynamoDB etc Strong experience with full project lifecycle activities: security, design, development, testing, deployment, and production support Strong troubleshooting, debugging, and technical support skills and the ability to identify the root cause of application issues Ability to communicate in spoken and written English fluently, and open to work in a multi-cultural asynchronous environment Ability to multitask and switch priorities to support operational support issues and project work  Collaboration with business users and partners to support day to day operational issues  Experience in handling application deployment using industry standard CI/CD architecture (Gitlab is preferred)   Nice to Have Bachelor's degree in Computer Science, Systems Engineering, or similar preferred Being proactive, creatively bold, curious, and data inspired Experience managing work in Jira and writing documentation in Confluence Why You'll Love Working Here There is a lot to love about working at VistaPrint. We are an award winning Remote-First company. We’re an inclusive community. We’re growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team.    About Us VistaPrint is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. Together, VistaCreate, 99designs by Vista and VistaPrint represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. VistaPrint is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.   Commitment to Diversity, Equity, & Inclusion VistaPrint exists to help our customers live their dreams. Each dream is unique – and the VistaPrint team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.    Equal Opportunity Employer VistaPrint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.

The Customs & Global Trade Analyst will manage day-to-day customs operations and support growth by identifying opportunities and issues within the supply chain. Responsibilities include classifying products, conducting compliance audits, and interfacing with customs brokers. | Candidates should have a bachelor's degree and experience in the Harmonized Tariff system and international trade. Strong communication, analytic, and multitasking skills are essential. | Our Team VistaPrint is the industry leader in personalized physical and digital products. We empower over 17 million global customers to make an impression – and we’re fueled by forward-thinking and innovative technology.    As a member of the VistaPrint Legal Group reporting to the Head of Customs and Global Trade you will look after day-to-day customs operations and support VistaPrint’s growth through identifying opportunities as well as potential issues within the supply chain and customs process.    What You Will Do Use the GRIs, explanatory, precedent rulings and a classification database, to classify new products that are introduced into Vistaprint’s product offerings. Complete compliance audits on imports and exports. Identify cost savings opportunities through use of Free Trade Agreements. Serve as an interface with customs brokers and internal customers to resolve any complications with inbound or outbound shipments. Maintain appropriate records of custom entry files and all relevant documentation. Conduct customs compliance audits on valuation, country of origin, record keeping and HTS classification. Prepare customs broker reviews using comprehensive metrics and KPIs to measure compliance and performance. Identify areas of success and challenges, developing solutions for areas of improvement.  Gather feedback from internal Customs and Global Trade customers and act as a resource to influence solutions.    Your Qualifications At VistaPrint, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply—even if you feel that you don’t meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities.  Bachelor’s degree/Post-secondary accreditations. Experience in classification in the Harmonized Tariff (HTS) system. Experience or knowledge of importing/exporting in international trade. Excellent verbal and written communication skills. Multitasking ability in a fast-paced, global environment. Strong analytic, problem solving and triage skills. Ability to work independently as well as collaborate with teams. High proficiency in Microsoft Office (Excel, Word, Power Point, Outlook) Travel < 20%   Why You'll Love Working Here There is a lot to love about working at VistaPrint. We are an award winning Remote-First company. We’re an inclusive community. We’re growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team.    About Us VistaPrint is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. Together, VistaCreate, 99designs by Vista and VistaPrint represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. VistaPrint is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.   Commitment to Diversity, Equity, & Inclusion VistaPrint exists to help our customers live their dreams. Each dream is unique – and the VistaPrint team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.    Equal Opportunity Employer VistaPrint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.  #LI-KD1

The Associate Manager will drive intercompany revenue growth by cultivating relationships with Cimpress merchants and identifying new selling opportunities for PPAG products. They will also serve as the primary liaison between Cimpress merchants and Vistaprint’s fulfillment plants, focusing on operational synergies and performance metrics. | Candidates should have a Bachelor's degree and 5-7 years of experience in sales or business development within large promotional product or eCommerce companies. Extensive experience in product/category management, particularly in apparel, is highly preferred. | Our Team Vista’s Customer Experience and Marketing organization serves, inspires and delights customers – and helps others in our organization do the same. From the simplest interaction on our website to how people take in our advertising and communications, we are obsessed with delivering value. We know our customers’ needs, and we strive to exceed their expectations. Touching every element of the business, we’re here to grow and build the Vista brand, reach new audiences, and offer the best possible experience for every customer. The Associate Manager, Cimpress Partnerships will play a key role in driving global intercompany growth by identifying and executing strategic opportunities where Vistaprint can enhance the supply chains of Cimpress companies. This individual will focus on increasing revenue while improving operational synergies, margins, and Free Cash Flow across the organization. We’re looking for a proactive and collaborative leader to strengthen and expand relationships with Cimpress merchants, with a focus on growing sales of our Promotional Products, Apparel & Gifts (PPAG) portfolio through value-added cross-company initiatives. What You Will Do Drive intercompany revenue growth by cultivating strong relationships with Cimpress merchants and uncovering new selling opportunities for PPAG products across the Cimpress platform. Serve as the primary liaison between Cimpress merchants and Vistaprint’s fulfillment plants in Windsor (Ontario, Canada) and Venlo (Limburg, The Netherlands). Represent PPAG capabilities and act as the go-to expert for merchant needs.  Conduct regular business & performance reviews with both Cimpress merchants and internal plant teams. Focus on achieving key metrics such as: On-time delivery to customers Customer complaint rate Product take rate across merchants Support Vistaprint PPAG Sourcing Managers to launch new product lines, troubleshoot fulfillment issues, and support merchant-specific custom initiatives Collaborate closely with fulfillment teams by delivering accurate merchant forecasts to support operational & capacity planning and ensure smooth execution. Ensure all required product data is accurately provided and work closely with operational and technical teams to ensure it is configured correctly for successful cross-platform selling  Contribute to internal initiatives by preparing business cases, cost analyses, and product presentations. Respond promptly and professionally to stakeholder inquiries and project requirements. Your Qualifications At VistaPrint, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply—even if you feel that you don’t meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities.  Bachelor’s degree required; preferred majors: Business, Marketing, Economics. 5-7 years of experience in large promotional product or eCommerce companies in a sales or business development role, managing larger enterprise accounts with complex sales cycles. Experience in building long term partnerships. Extensive experience in Product / Category Management in Apparel (highly preferred) or Hardgoods or both. Excellent communication and social skills. The ability to adapt in a face-paced, constantly evolving environment and an excellent attention to detail Nice to Have Thrives in a complex world. Our corporate strategy is evolving, and our organization is complex. We are a growing and highly matrixed, global organization and face challenges typical of a company our size. Show us how you’ve been successful in this type of environment. Why You'll Love Working Here There is a lot to love about working at VistaPrint. We are an award winning Remote-First company. We’re an inclusive community. We’re growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team.  About Us VistaPrint is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. Together, VistaCreate, 99designs by Vista and VistaPrint represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. VistaPrint is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go. Commitment to Diversity, Equity, & Inclusion VistaPrint exists to help our customers live their dreams. Each dream is unique – and the VistaPrint team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.  Equal Opportunity Employer VistaPrint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.

Lead strategy and roadmap for customer assurance and advice experiences, use customer insights and data to shape product features, partner with cross-functional teams, and track key performance metrics to improve customer trust and satisfaction. | Bachelor’s degree or equivalent, 5+ years of product management experience with engineering teams, strong communication and data analytics skills, and proven track record of delivering technology products. | Our Team Our CARE – Customer Advocacy, Relationships, and Engagement - team blends passion and commitment to achieve Vista's North Star vision of becoming the expert design and marketing partner to small businesses globally. CARE's Vision is to create Vista fans for life. This is why we exist and what differentiates Vista from any other company. Our customers may be known as ‘small’ business owners, but we know their success has a large impact on their families and their communities. That is why the CARE team is their biggest advocate—online, over the phone, chat, email and beyond; we help small business owners have confidence-inspiring opportunities that advance their brand through each step of their business life. Our global CARE team is responsible for delivering personalized expertise with our marketing, design, and digital services through our customer service Specialists. We are there for our customers throughout their business journey. CARE specialists deliver a seamless omni-channel experience, where customers can contact us and engage using the channel of their choice (phone, chat, design live, social media, etc.) while being presented with the right tools to make informed design decisions. The Global CARE Continuous Improvement team focuses on solving customer and CARE specialist problems in order to improve the quality and overall customer experience at Vistaprint whilst reducing the operational cost associated with this. We are a data led team who focus on initiatives which will deliver the greatest positive impact to customers and the CARE organization. The team consists of Product, Process and Program teams. The CI product team is responsible for creating and delivering products and features to improve customer experience when contacting CARE. The Senior Product Manager for Assurance and Advice will enhance the awareness, quality, consistency, and effectiveness of customer interactions with Vistaprint services. What You Will Do • Lead the strategy and roadmap for on-site assurance and customer advice experiences that build trust and drive confident purchases. • Use customer insights, data, and competitor benchmarking to shape advice content that’s relevant, useful, and easy to access. • Partner closely with merchandising, customer support, legal, and tech teams to deliver compliant and customer-centric assurance and advice features. • Champion the voice of the customer in all product decisions, ensuring that every change enhances confidence and satisfaction. • Define and track key performance metrics related to customer trust, conversion rates, and engagement with advice tools. • Deliver a best in class customer help experience on the Vistaprint website. • Run A/B tests and analyze customer behavior to continually refine assurance messaging and guidance content. • Create Press Release and Frequently Asked Questions (PRFAQ) documents outlining product strategy for Customer facing help. • Prioritize items in the backlog for quarterly plans based on business and customer requirements and impact. • Partner with other product managers to deliver feature launches impacting the customer experience. • Demonstrate exceptional ownership and drive business decision making process based on input from stakeholders and cross collaborative teams to help anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints to make trade off decisions. • Balance quality standards with MVP testing strategies and produce data-informed, measurable effective product solutions by leveraging customer insights, A/B testing, and personalization • Partner with upstream and downstream product teams to ensure product capabilities meet end-to-end workflow and interface needs. • Define and track KPIs for product and feature adoption, performance, and CARE KPI improvements; champion for specialist and customer experience. Your Qualifications At VistaPrint, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture! No matter your background or work experience, we strongly encourage you to apply—even if you feel that you don’t meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities. • Bachelor’s degree in Engineering, STEM, Business, Economics, or equivalent experience • Master's in Business Administration or equivalent (preferred) • 5+ years of experience in product management focused on end-to-end product delivery experience working with engineering teams to define, scope and prioritize product requirements • 5+ years of experience driving cross-functional tech and non-tech teams to build and launch technology products independently • Excellent written and verbal communication skills and the ability to articulate complex concepts to cross-functional audiences • Proven track record of delivering initiatives from conception through completion on time, within budget, and on or beyond scope • Excellent data analytics skills to independently quantify the size of a customer problem or the impact of a feature launch Why You'll Love Working Here There is a lot to love about working at VistaPrint. We are an award winning Remote-First company. We’re an inclusive community. We’re growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team. About Us VistaPrint is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. Together, VistaCreate, 99designs by Vista and VistaPrint represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. VistaPrint is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go. Commitment to Diversity, Equity, & Inclusion VistaPrint exists to help our customers live their dreams. Each dream is unique – and the VistaPrint team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea. Equal Opportunity Employer VistaPrint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires. #LI-KB23

As a Software Engineer, you will collaborate with the engineering team to maintain and extend APIs and customer experiences. You will also help triage issues, debug production code, and build automation for deployment and testing. | Candidates should demonstrate curiosity about the product and have familiarity with web development and programming languages. A degree in Computer Science or related Engineering field, or relevant experience is required. | Our Team DIY Design Personalization is responsible for helping customers visualize their brand, style, and assets across VistaPrint's design offerings by tailoring their browsing experience with personalized designs curated to their needs. As part of this, we maintain services that create and persist a customer’s design data, a client-facing experience that enables users to provide that data, and a service that applies that data to designs offered in the VistaPrint browsing experience. We have team members based in the US and Spain, and we strive to promote a collaborative team culture.   What You Will Do As a Software Engineer on the Design Personalization team, you’ll be expected to collaborate with a hardworking engineering team in crafting and building highly available, scalable software and intuitive customer experiences. You will participate in multi-functional discussions with team members, product owners, and business partners while growing your skills every day by solving challenging problems with talented engineers. Responsibilities include: Work with the team to maintain and extend our APIs and experiences, enabling customers to see their information on personalized designs Help triage issues and debug production code Review and provide feedback on code written by other developers Work with our team to help translate front-end and API user requirements into new features Build out automation to deploy and test our code Collaborate with external teams and with other developers, including pair programming, design sessions, and documentation Recent projects our team has worked on include: Creating an experience that enables customers to provide their personal or small business information and visualize it on designs in the browsing experience Building a highly performant API that can persist customer information for re-use across the VistaPrint site for a more personalized experience   Your Qualifications At VistaPrint, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply—even if you feel that you don’t meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities.  Demonstrates curiosity about the product, engages proactively in product discussions, and is willing to learn SVPG core principles to better understand customer needs and solution context. Familiar with web development and related programming languages and concepts (JavaScript, Node.js, HTML, CSS) Familiar with functional programming Familiar coding in an object-oriented programming language (C#, Java, or other similar languages) Computer Science, related Engineering degree, or relevant experience Nice to Have Database Expertise: Experience with Postgres or other SQL-based solutions and a solid understanding of database querying and optimization is a definite plus. Modern Web Stack: We're looking for familiarity with modern front-end technologies like React and Typescript. Cloud & API Knowledge: A background in API design and implementation and familiarity with cloud platforms like AWS or Azure would be a valuable asset to our team. Why You'll Love Working Here There is a lot to love about working at VistaPrint. We are an award winning Remote-First company. We’re an inclusive community. We’re growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team.    About Us VistaPrint is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. Together, VistaCreate, 99designs by Vista and VistaPrint represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. VistaPrint is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.   Commitment to Diversity, Equity, & Inclusion VistaPrint exists to help our customers live their dreams. Each dream is unique – and the VistaPrint team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.    Equal Opportunity Employer VistaPrint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.  #LI-KK1

Manage affiliate marketing channel initiatives, track performance and forecasting, coordinate campaign assets, and support global agency teams. | 1-2+ years affiliate marketing experience, digital marketing knowledge, strong communication and organizational skills, familiarity with Excel and data tools. | Our Team Vista’s Customer Experience and Marketing organization serves, inspires and delights customers – and helps others in our organization do the same. From the simplest interaction on our website to how people take in our advertising and communications, we are obsessed with delivering value. We know our customers’ needs, and we strive to exceed their expectations. Touching every element of the business, we’re here to grow and build the Vista brand, reach new audiences and offer the best possible experience for every customer.  We have an exciting opportunity for an Affiliate Marketing Specialist to join Vista's Global Digital Marketing Team. As a part of the Affiliate Marketing Channel team, you will work to acquire new customers and optimize repeat buyers by engaging partners around the globe to promote Vista’s products and offerings.    What You Will Do Support the affiliate channel initiatives to ensure proper code management, partner compliance and performance validation between internal data and the affiliate channel platform  Own performance reporting templates, data input for Looker integration, and contribute to Market reporting Work with tech, pricing, creative, and promotional planning teams to acquire required campaign assets and build quarterly offer strategy Track global weekly, monthly and quarterly channel performance relative to forecasts and assist team in developing forecasting methodologies and goals Coordinate with the Global agency team to support ongoing initiatives, keeping the agency updated on campaign changes and reviewing deliverables   Your Qualifications At VistaPrint, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply—even if you feel that you don’t meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities.   1-2+ years of experience in affiliate marketing Prior experience and understanding of digital marketing, with a curiosity about using data to drive decisions Outstanding interpersonal, communication, and presentation skills and ability to establish relationships with internal and external partners Great organizational skills in order to balance multiple sophisticated projects at once Track record of success working both independently and within diverse, global teams Analytical thinker with enthusiasm for data-driven marketing   Nice to Have Bachelor's degree in Marketing or a related field Previous experience with Impact.com and/or SaaS affiliate platforms Familiarity with Looker, Google Sheets, and Outlook Proficiency with Excel, using and creating pivot tables/charts, VLOOKUP formulas, and conditional formatting   Why You'll Love Working Here There is a lot to love about working at VistaPrint. We are an award winning Remote-First company. We’re an inclusive community. We’re growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team.   About Us VistaPrint is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. Together, VistaCreate, 99designs by Vista and VistaPrint represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. VistaPrint is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go   Commitment to Diversity, Equity, & Inclusion VistaPrint exists to help our customers live their dreams. Each dream is unique – and the VistaPrint team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.   Equal Opportunity Employer VistaPrint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.

The Senior Specialist will drive community engagement and cultural insights across VistaPrint’s social platforms, focusing on real-time relevance and authentic connections. This role involves community management, trend identification, and content ideation to enhance brand presence and engagement with small business owners and consumers. | Candidates should have over 3 years of experience in brand community and social media, with expertise in platforms like Instagram, TikTok, and Reddit. A strong passion for cultural trends and excellent content creation skills are essential, along with organizational and project management abilities. | Our Team The North America (NA) Brand Marketing team sits within the North America Marketing team. The NA Brand Marketing team manages partnerships, activations, social media, and brand efforts across both the United States and Canada. Through these efforts, we develop relationships to deliver meaningful content that resonates with the masses and demonstrates VistaPrint’s value. From the simplest social media post to how people take in our highly visible partnerships, we are passionate about bringing a personal touch to the brand and contributing to Vista’s North Star: being the expert design and marketing partner. We’re here to grow and build the VistaPrint brand, reach new audiences, and engage with every NA customer in innovative ways. What You Will Do As a key member of the NA Brand Marketing team, the Senior Specialist, Community Engagement & Cultural Insights will drive real-time relevance, cultural resonance, and authentic connections across VistaPrint’s social platforms. This role blends community management and engagement, trend identification and forecasting, and nimble content ideation to ensure VistaPrint shows up meaningfully in the moments that matter to small business owners and modern consumers. This individual will lead community management and engagement efforts, with a focus on cultivating genuine conversations and relationships, expanding brand presence, and developing platform-specific strategies—particularly on emerging priorities like Reddit. They will stay on the pulse of culture, social trends, and platform shifts, turning insights into creative opportunities that bring the brand to life and drive reach across channels like Instagram, TikTok, and Reddit.  Community Engagement (40%): Contribute to overarching social media strategy and goals through engaging with our existing and target social media community. Lead social listening in real-time and also leverage new tools to do so. Expand brand presence and relevance on social media through community efforts by interacting with customers across a range of topics, conversations and moments according to brand tone and voice in a timely manner. Facilitate and amplify user-generated content and expert interactions. Monitor relevant social conversations and identify moments to engage and involve the VistaPrint brand authentically on key platforms—Instagram, Reddit, and TikTok. Ability to represent the Vista brand with confidence and professionalism, and cultivate a community of like-minded customers, small business owners, and brand fans. Develop a fresh community engagement strategy for a new priority platform—Reddit. Embed VistaPrint as a trusted expert brand in daily user-led conversation.  Trend Mining & Forecasting (35%): Identify content opportunities through trends, community conversation, and cultural moments. Constantly think of new ways to bring VistaPrint to the front of social moments. Stay on top of social media related trends and key platform updates. Anticipate future trends based on observations and regular competitor analysis. Consistently present new ideas and methods to insert VistaPrint into the cultural conversation. Support content strategists through actionable takeaways and next steps.  Content Creation (15%): Create timely and trend forward content for various priority platforms like TikTok and Instagram. Be bold through challenging the status quo and testing new content formats. Plan and execute content shoots as needed in partnership with Program Manager. Ability to brainstorm creative solutions for near or real-time content opportunities. Collaborate with Organic Growth Team (based in Australia) on an ongoing basis to strengthen the team’s ongoing working relationship in an effort to produce top quality content with creatives. Reporting & Operations (10%): Develop, share, and present recurring trend reports for internal stakeholders based on social media listening. Leverage social listening tools to track performance week over week and month over month to determine success rates and ultimately inform how we relentlessly learn and improve. Create strong processes to optimize new community engagement workflow.  Your Qualifications At VistaPrint, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply—even if you feel that you don’t meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities. 3+ years of brand community and social media experience, including: cultivating community around a brand; contributing to social strategy; creating content; trend forecasting. Expertise with one or more of our priority platforms—Instagram, TikTok, and Reddit—and proven experience for a commercial or personal brand. Deep passion for and awareness of cultural and social trends; hyper-aware of the cultural landscape and consistently tapped into emerging conversations. Strong content creation skills. A combination of strong organizational and project management skills coupled with a creative and innovative attitude. Passionate about community building and supporting the small business community. Technologically savvy, and proficient on social media.  Nice to Have Exceptional communication skills, including strong grammar and spelling. Self-starter attitude and eager for new challenges. Strong sense of ownership, steadfast curiosity, and a strong bias towards action. Strong interpersonal skills; ability to effectively interface externally with social media followers and ambassadors. Experience with community management on Reddit is strongly preferred. Use of social tools like Sprinklr, Meltwater, Brandwatch, not required, but a plus.  Why You'll Love Working Here There is a lot to love about working at VistaPrint. We are an award winning Remote-First company. We’re an inclusive community. We’re growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team.  About Us VistaPrint is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. Together, VistaCreate, 99designs by Vista and VistaPrint represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. VistaPrint is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.  Commitment to Diversity, Equity, & Inclusion VistaPrint exists to help our customers live their dreams. Each dream is unique – and the VistaPrint team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.  Equal Opportunity Employer VistaPrint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires. #LI-LR1

Lead community engagement and social media strategy to build brand presence and cultural relevance across platforms like Instagram, TikTok, and Reddit. | 3+ years of brand community and social media experience with expertise in Instagram, TikTok, Reddit, strong content creation, and trend forecasting skills. | Our Team The North America (NA) Brand Marketing team sits within the North America Marketing team. The NA Brand Marketing team manages partnerships, activations, social media, and brand efforts across both the United States and Canada. Through these efforts, we develop relationships to deliver meaningful content that resonates with the masses and demonstrates VistaPrint’s value. From the simplest social media post to how people take in our highly visible partnerships, we are passionate about bringing a personal touch to the brand and contributing to Vista’s North Star: being the expert design and marketing partner. We’re here to grow and build the VistaPrint brand, reach new audiences, and engage with every NA customer in innovative ways. What You Will Do As a key member of the NA Brand Marketing team, the Senior Specialist, Community Engagement & Cultural Insights will drive real-time relevance, cultural resonance, and authentic connections across VistaPrint’s social platforms. This role blends community management and engagement, trend identification and forecasting, and nimble content ideation to ensure VistaPrint shows up meaningfully in the moments that matter to small business owners and modern consumers. This individual will lead community management and engagement efforts, with a focus on cultivating genuine conversations and relationships, expanding brand presence, and developing platform-specific strategies—particularly on emerging priorities like Reddit. They will stay on the pulse of culture, social trends, and platform shifts, turning insights into creative opportunities that bring the brand to life and drive reach across channels like Instagram, TikTok, and Reddit.  Community Engagement (40%): Contribute to overarching social media strategy and goals through engaging with our existing and target social media community. Lead social listening in real-time and also leverage new tools to do so. Expand brand presence and relevance on social media through community efforts by interacting with customers across a range of topics, conversations and moments according to brand tone and voice in a timely manner. Facilitate and amplify user-generated content and expert interactions. Monitor relevant social conversations and identify moments to engage and involve the VistaPrint brand authentically on key platforms—Instagram, Reddit, and TikTok. Ability to represent the Vista brand with confidence and professionalism, and cultivate a community of like-minded customers, small business owners, and brand fans. Develop a fresh community engagement strategy for a new priority platform—Reddit. Embed VistaPrint as a trusted expert brand in daily user-led conversation.  Trend Mining & Forecasting (35%): Identify content opportunities through trends, community conversation, and cultural moments. Constantly think of new ways to bring VistaPrint to the front of social moments. Stay on top of social media related trends and key platform updates. Anticipate future trends based on observations and regular competitor analysis. Consistently present new ideas and methods to insert VistaPrint into the cultural conversation. Support content strategists through actionable takeaways and next steps.  Content Creation (15%): Create timely and trend forward content for various priority platforms like TikTok and Instagram. Be bold through challenging the status quo and testing new content formats. Plan and execute content shoots as needed in partnership with Program Manager. Ability to brainstorm creative solutions for near or real-time content opportunities. Collaborate with Organic Growth Team (based in Australia) on an ongoing basis to strengthen the team’s ongoing working relationship in an effort to produce top quality content with creatives. Reporting & Operations (10%): Develop, share, and present recurring trend reports for internal stakeholders based on social media listening. Leverage social listening tools to track performance week over week and month over month to determine success rates and ultimately inform how we relentlessly learn and improve. Create strong processes to optimize new community engagement workflow.  Your Qualifications At VistaPrint, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply—even if you feel that you don’t meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities. 3+ years of brand community and social media experience, including: cultivating community around a brand; contributing to social strategy; creating content; trend forecasting. Expertise with one or more of our priority platforms—Instagram, TikTok, and Reddit—and proven experience for a commercial or personal brand. Deep passion for and awareness of cultural and social trends; hyper-aware of the cultural landscape and consistently tapped into emerging conversations. Strong content creation skills. A combination of strong organizational and project management skills coupled with a creative and innovative attitude. Passionate about community building and supporting the small business community. Technologically savvy, and proficient on social media.  Nice to Have Exceptional communication skills, including strong grammar and spelling. Self-starter attitude and eager for new challenges. Strong sense of ownership, steadfast curiosity, and a strong bias towards action. Strong interpersonal skills; ability to effectively interface externally with social media followers and ambassadors. Experience with community management on Reddit is strongly preferred. Use of social tools like Sprinklr, Meltwater, Brandwatch, not required, but a plus.  Why You'll Love Working Here There is a lot to love about working at VistaPrint. We are an award winning Remote-First company. We’re an inclusive community. We’re growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team.  About Us VistaPrint is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. Together, VistaCreate, 99designs by Vista and VistaPrint represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. VistaPrint is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.  Commitment to Diversity, Equity, & Inclusion VistaPrint exists to help our customers live their dreams. Each dream is unique – and the VistaPrint team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.  Equal Opportunity Employer VistaPrint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires. #LI-LR1