Church World Service

Manage and oversee the delivery of post-release and home study services, supervise a team of case managers, ensure compliance with policies, and engage with community stakeholders. | Bachelor's degree in social sciences, minimum 3 years of relevant experience, supervisory experience, bilingual in English and Spanish, proficient in data tracking and Microsoft Office. | Overview The Children’s Services Department (CSD), which includes the Home Study and Post Release Services (HSPRS) Program, is driven by a mission that promotes the safety and well-being of unaccompanied children as they reunify with their families across the United States. As a department, our approach to care is through a child-centric, culturally competent, and trauma-responsive lens that empowers the children and families we walk alongside. To fulfill our mission, we employ shared guiding principles of integrity, compassion, cooperation, accountability and belonging. The Children’s Services Department launched inaugural programming to serve unaccompanied children in 2021. In 2025, in partnership with the Office of Refugee Resettlement (ORR), CWS provides home study and post release services throughout the United States. This is a temporary position for approximately three (3) months. The assignment may end early or be extended predicated on program needs. About CWS Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home. Purpose The Program Manager, HSPRS, is a key member of the Program Implementation team. This position is responsible for managing program delivery and directly supervising a team of geographically disbursed case managers whose primary responsibility is conducting Post Release Services (Level 1 and 2) and Home Studies as assigned. The Program Manager is responsible to ensure a high performing and well-supported team. This position is responsible to promote service delivery that is trauma-informed, strengths-based and culturally and linguistically appropriate, while maintaining compliance with core policies and procedures. The position is also responsible to engage with community stakeholders to promote effective relationships that facilitate access to resources for clients. Responsibilities Program Implementation Maintain up-to-date knowledge on ORR Policy and Procedures and CWS policies and procedures. Ensures compliance as it relates to the delivery of Post Release Services and home studies (as assigned) with attention to timeliness and accuracy of core service delivery. Manages the oversight of virtual and in-person PRS services. Manages the oversight of home studies, as assigned. Supports team to reach capacity goals, assign and manage caseloads. Reviews and approves all PRS reports in a timely manner and ensures quality of care to clients. Ensures timely submission of required Notices of Concerns, reports and other documentation to the donor. Supports staff in responding appropriately to crisis situations (abuse, trafficking, exploitation, etc.) that arise and seeks technical support as needed. Identifies and reports trends in service delivery. Actively participates in network meetings and activities and contributes to content creation that is responsive to client needs and trends. Ensures staff meet donor requirements and satisfactory completion of required trainings. Contributes content to training and standard operating procedures and socializes changes timely to ensure compliance with ORR and CWS expectations. Conducts monitoring efforts for core service delivery and leads the response efforts to address gaps in compliance that may arise. Prepares for monitoring by CWS and ORR and responds accordingly to monitoring reports and corrective actions, as needed. Works collaboratively with HSPRS team to create and implement continuous quality improvement initiatives. Provides data for quarterly and annual reporting to the donor. Community Engagement: Oversees resource linkage and ensures resources are viable and relevant Elevates the visibility of the HSPRS program within the local communities in the areas of their geographic responsibility to increase access to supportive services for clients Conducts outreach and education among local service providers and systems to improve awareness and understanding of population and PRS services. People Management: Promotes positive team morale, staff safety and well-being. Provides direct supervision to a team of 8-10 Case Managers and creates opportunities for mutual sharing of expertise across teams. Supports direct reports to create goals, learning and development and manage performance. Leads hiring efforts for vacant positions as needs arise. Other: Serves as a mandated reporter and ensure reporting of suspected abuse or neglect in accordance with CWS policies and procedures. Other duties as assigned. Qualifications Education/Certifications Bachelor’s degree in social work, psychology, sociology, or other relevant behavioral science fields required. Master’s degree in social work, psychology, sociology, or other relevant behavioral science highly preferred. Licensed or license eligible highly preferred but not required. Experience Minimum 3 years of experience conducting home studies and writing assessment reports, working with children and youth, family reunification/ preservation, and or foster care/child welfare and previous work experience and interest working with foreign born populations is required. Minimum 1 year of prior supervisory experience required. Experience supervising large teams geographically disbursed highly preferred. Demonstrated experience building and maintaining external partnerships required. Skills Fluency in written and verbal English and Spanish required Superior written and verbal communication skills. Ability to track and analyze data and adjust plans to ensure performance. Strong writing skills. Proficient in Microsoft Office applications. Experience using database for client record keeping. Organized and ability to work in a fast-paced, high-pressure environment. Strong organizational skills and ability to remain nimble, flexible and manage competing priorities in a fast-paced, high-pressure environment. Special Requirements Able to sit for an extended period. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Remote position must have access to reliable internet and appropriate work space. Standard work hours with occasional evening or weekend assignment. Successfully pass Motor Vehicle Records, SEA, FBI, and Child Abuse and Neglect Checks and federal Suitability Determination by third party vendor (not affiliated with CWS). Valid driver's license, personal vehicle and insurance required. Reasonable proximity to airport for occasional travel required (network conference, supervision, training and monitoring visits, program retreat, etc.).

The Program Admin Coordinator is responsible for supporting the administrative activities of the Children’s Services Department, including event coordination, procurement, and fiscal support. This role involves collaboration with various departments and maintaining up-to-date records and documentation. | A bachelor's degree in Business Administration, Non-Profit Management, or a related field is required, along with a minimum of 4 years of relevant work experience. Strong organizational and communication skills, as well as experience in a non-profit setting, are essential. | Overview The Children’s Services Department, which includes the Home Study and Post Release Services (HSPRS) Program, is driven by a mission that promotes the safety and well-being of unaccompanied alien children as they reunify with their families across the United States. As a department, our approach to care is through a child-centric, culturally competent, and trauma-informed lens that empowers the children and families we walk alongside. To fulfill our mission, we employ shared guiding principles of integrity, compassion, cooperation, accountability and belonging. The Children’s Services Department launched inaugural programming to serve unaccompanied alien children in 2021. In 2025, we support unaccompanied alien children across the United States as they are released from the Office of Refugee Resettlement. This is a temporary position for approximately three (3) months. The assignment may end early or be extended predicated on program needs. About CWS Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home. Purpose The Program Admin Coordinator, Children’s Services position is responsible to support the administrative activities for the Children’s Services Department. Under the direction of the Senior Director, Children’s Services, this position will work in close collaboration with Programs, Human Resources, IT, Business Services, Operations, and Finance departments with a focus on Event and Meeting Coordination, Procurement and Purchasing, Delegation of Authority, Contracts Review, and Fiscal supports. Responsibilities Maintain up-to-date knowledge on all CWS and donor regulatory policies. Conduct all activities in alignment with CWS and donor policies. Administration: Maintain department staff access and permissions for various software, i.e.: SharePoint, Adobe, Zoom, etc in coordination with IT Department. Set-up and maintain Department Email Distribution Lists and Shared Mailboxes. Maintain up-to-date staffing information for travel approvals, in coordination with IT. Maintain up-to-date staffing information in CWS’ travel vendor platform. Assist with managing travel credits for department. Maintain the Electronic File Storage System for the department within CWS’ 365 office environment. Support in providing updates and completing presentations related to program administration and projects. Maintain up- to- date department organizational chart. Maintain up- to -date department staffing information on intranet. Coordinate input collection and prepare drafts of written materials Support Sr. Director and HSPRS Director to create Guidance documents and Standard Operating Procedures. Maintain department New Hire Onboarding and training documents. Take detailed records in meetings and events and create a list of follow-up actions for review by meeting leader. Submit content for standing communications, i.e.: Monthly Bulletin. Operations: Coordinate New Hire Onboarding Tasks, ie: ordering and distribution of IT equipment, Remote Office Set-up, IDs, credit cards as applicable in coordination with Hiring Manager, HR and IT Department. Maintain records of inventory. Coordinate supply order for department staff. Submit supply purchase orders through CWS approved vendors. Submit and track procurement requests through Coupa, ie: Home Study Contractors. Submit and track Contracts and Agreements through Coupa. Support Sr. Director and HSPRS Director to identify new vendors as needed ie: interpretation and translation, IT Software. Assist in communicating organizational policy updates and related resources. Finance: Receive and review monthly invoices from vendors, such as translation services and training, as needed for CSD for accuracy, completeness, and allowability, then submit for payment. Review and approve in Coupa expense and credit card reports for accuracy in coding, posting dates, and receipts. Review and code HS contractor invoices and send to Finance Director for final approval. Event and Meeting Coordination: Schedule internal and external meetings as assigned. Serve as a Project Manager with support from the Sr. Director for department events, ie: Annual Department Retreat. Implement logistics for department events and meetings, ie: scheduling of speakers, travel arrangements, researching appropriate event venues and other activities necessary to execute the event as planned by leadership. Participate in internal working groups, communities of practice and cross-departmental meetings. Other related duties as assigned. Qualifications Education & Certifications: Bachelor's degree required in Business Administration, Non-Profit Management or related field. Experience: Minimum of 4 years of related work experience in operations, project management, or administration required. Demonstrated experience leading projects through the full project cycle required Experience working in a Non-profit setting required. Skills: Strong organizational skills with demonstrated experience working on multiple projects simultaneously. Strong interpersonal skills with the ability to build relationships within the organization and externally. Strong oral and written communication skills, including the ability to draft correspondences and other communication with minimum direction. Positive, energetic and engaging personality. Forward looking thinker, who actively seeks opportunities and proposes solutions. Professional maturity and strong decision-making skills. Ability to work collaboratively across teams, be adaptable and flexible. Advanced Skills in Microsoft Office Suite, SharePoint, and other Technical Platforms. Comfortable working in a fast-paced environment while managing competing priorities. Strong ability to manage tasks effectively in remote environment. Special Requirements Able to sit for an extended period in an office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. US-Based Remote position must have access to reliable internet. US-Based Remote position must have proximity to airport. Standard work hours with occasional evening or weekend assignments. Occasional travel may be required for in-person events, meetings, and conferences and on-site business matters. Successfully pass PSA, FBI and Child Abuse and Neglect Checks.

Assist with the delivery, monitoring, and compliance of refugee resettlement and integration programs, providing technical assistance, training, and program development. | Minimum 5 years' experience, preferably in refugee resettlement, with skills in case management, data collection, monitoring, evaluation, and federal grants. | About CWS Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home. Purpose The Program Officer, Supplemental PC Programs is responsible for assisting with the delivery of high-quality resettlement and integration services for refugee populations, served through the Preferred Communities Supplemental Programs across the CWS affiliate network. This position has responsibilities assisting primarily with the programmatic implementation and compliance of the Preferred Communities Programs. This position also has responsibilities related to monitoring, data collection and analysis, program development, training, technical assistance and proposal and report writing. An important prerequisite for this position is the ability to work collaboratively as part of a team in a collegial manner and to work independently to carry assignments through to completion. Domestic travel is required. This position is anticipated to be funded through September 29, 2026 with possibility of extension pending funding availability. Responsibilities Essential Duties: Maintain up-to-date self-education about resettlement and integration programs and develop specific expertise in the Supplemental PC Programs. Ensure other unit colleagues are informed as appropriate. Regularly review PC, MG and R&P policies, forms, and manuals in order to stay abreast of changes in program implementation. Review, compile and analyze narrative and data reports submitted by implementing sites for submission to ORR In collaboration with colleagues, develop and provide needs-based technical assistance and training; this may be provided through e-learning modules, webinars, in-person trainings, communities of practice and one-on-one phone calls. In coordination with supervisor, analyze funding guidelines to ensure agency compliance; as necessary, assist in the development or revision of CWS policies, standard operating procedures, and training materials to ensure high quality service provision by CWS affiliates. Contribute to the development of the CWS PC proposals and other proposals related to resettlement and integration when requested. In collaboration with supervisor and colleagues, review affiliate proposal budgets and written narratives. Contribute to required PC semi-annual and annual narrative and monthly data reports and other reports as requested. Maintain day-to-day contact and provide technical assistance to an assigned portfolio of affiliates on overall PC program implementation and services to PC populations, particularly for clients enrolled in PC Supplemental Programs. Utilize established indicators and develop additional indicators, where appropriate, to measure achievement and evaluate outcomes; through regular review of qualitative and quantitative data, identify program trends, promising practices and areas for improvement and make recommendations for program development and enhancement; assist CWS HQ colleagues in assembling outcomes reports for CWS affiliate staff knowledge. Support supervisor with development and curation of tools, resources and trainings on themes relevant to the CWS network. Provide ongoing training to the CWS network regarding Preferred Communities reporting, compliance, program management, database use, best practices in generating matching funds, and other key PC or Integration topic areas. As needed, conduct desktop, on-site and ongoing monitoring of affiliates and sub-offices for compliance with resettlement and integration program requirements. Assist with implementation and overall compliance of the Preferred Communities Programs in consultation with supervisor, including evaluation of programmatic changes and review of impacts to the grant. Assist with grant writing, reporting, data collection, and PC affiliate budget reviews for Preferred Communities semi-annual and annual reports and for responses to annual federal requests for proposals. Regularly review statistical reports to analyze data trends and respond appropriately. Assist with planning, preparation, and implementation at CWS conferences and training events. Present at conferences when requested. As needed, train and guide program monitors to assess compliance and support successful implementation of PC Supplemental programs. As requested, represent CWS at internal and external conferences, meetings, committees and working groups with CWS colleagues, national Resettlement Agencies, federal partners, and other stakeholders. Work collaboratively as part of the Refugee and Welcome Services team, consulting with all staff members to plan relevant topics or MG and PC activities and training. Perform other related duties and projects as requested. Qualifications Qualifications: Education and Certifications: Bachelor’s degree or equivalent experience in lieu of degree Master’s degree in social work, nonprofit administration, or similar field preferred Experience: Minimum of 5 years' work experience, preferably in refugee resettlement. 2-3 years of experience in a local resettlement affiliate or a national office of a resettlement agency necessary; local resettlement affiliate experience strongly preferred; Experience with case management for newcomers required; Strong understanding of case management practices required; Knowledge/experience with data collection and management required; Knowledge/experience with monitoring and evaluation techniques preferred; Knowledge/experience with budgets and financial management preferred; Knowledge/experience with federal grants (particularly in the resettlement field) preferred; Must be able to travel to affiliate sites and be able to provide technical assistance, training, and monitoring; Excellent project and data management skills; Excellent organizational and time management skills and ability to manage a large and diverse workload under pressure and with competing priorities; Ability to maintain a high performance standard with attention to detail; Experience in general office work, processing information and materials and maintaining records and files. Skills: Strong interpersonal and diplomacy skills; ability to work collaboratively and effectively with partners and teams; Ability to conduct oneself in a professional and courteous manner at all times to represent the professional and institutional interests of CWS; Knowledge and experience in working with Microsoft Word, Excel, Power Point, and database software is essential; experience with Microsoft SharePoint and Articulate 360 (or other Learning Management System) preferred; Strong writing skills a must; Ability to work in a multi-cultural environment required; Ability to speak a primary language from a target population preferred but not required (such as Dari, Pashto, Ukrainian, Russian, Spanish, Haitian Creole, French, etc.). Special Requirements Work Location: This position is a remote US-based role with in-person responsibilities. Employees wishing to maintain a remote work arrangement must be able to fulfil the following conditions: Ability to maintain secure and appropriate personal work environment for day-to-day work Access to strong and reliable internet access Ability to adhere to CWS data security policies and protect sensitive and personally identifiable information Regular work hours must span core business hours 10AM-4PM Eastern time Close proximity to U.S. airport and ability to travel to attend CWS and external meetings, conferences, site visits and other in-person engagements. Must use CWS provided equipment such as laptop and cell phone Benefits CWS offers a competitive benefits package that includes: - 403 (b) Retirement Plan - Medical, Dental and Vision Insurance - Generous Paid Time Off (18 Paid Days Off; 24 Days after 2 Years) - 14 Official Holidays - 12 Sick Days Off (Accrued monthly) - Life Insurance and AD&D - Long Term and Short-Term Disability - Employee Assistance Program (EAP) - Health Savings Account - Flexible Spending Accounts

The Case Acceptance and Program Coordinator is responsible for accepting Home Study and Post Release Service cases and assigning referrals to direct service staff. This role also involves administrative functions such as data entry, tracking key data, and contributing to reports and compliance activities. | Candidates should have a bachelor's degree in a relevant field or equivalent experience, with a minimum of 4 years managing confidential data. Proficiency in English and Spanish, as well as advanced skills in Microsoft Office, are required. | Overview The Children’s Services Department (CSD), which includes the Home Study and Post Release Services (HSPRS) Program, is driven by a mission that promotes the safety and well-being of unaccompanied children as they reunify with their families across the United States. As a department, our approach to care is through a child-centric, culturally competent, and trauma-responsive lens that empowers the children and families we walk alongside. To fulfill our mission, we employ shared guiding principles of integrity, compassion, cooperation, accountability and belonging. The Children’s Services Department launched inaugural programming to serve unaccompanied children in 2021. In 2025, in partnership with the Office of Refugee Resettlement (ORR), CWS provides home study and post release services throughout the United States. This is a temporary position for approximately three (3) months. The assignment may end early or be extended predicated on program needs. About CWS Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home. Purpose The Case Acceptance and Program Coordinator supports the Director, HSPRS and a team of direct services staff with case acceptance and administrative functions. This position is an integral team member supporting CWS to meet annual case acceptance goals. The positions primary responsibility is to accept Home Study and Post Release Service cases from the U.S. Government database and assign referrals to direct service staff and management across CWS’ HSPRS Network. Case Acceptance includes internal and external case transfers. This role is also responsible to complete administrative functions that range from data entry and data tracking in CWS and U.S. databases, tracking key sets of data, contributing data for reports and compliance activities. In addition to close collaboration with the direct services team, the Associate will work in close collaboration with the HSPRS Deputy Director, Monitoring and Evaluation to contribute to quality assurance activities which include contacting clients about their service delivery experience. Responsibilities Case Acceptance and Data Activities: Maintain up-to-date knowledge of ORR’s referral trends, priorities and requirements and CWS’ HSPRS network capacity and geographic priorities. Applies this knowledge when accepting, assigning and transferring cases. Remains nimble to shifting priorities and urgent requests from ORR and CWS. Maintains up-to-date knowledge on CWS and ORR guidelines and criteria and adapts quickly to changes in policy. Completes daily case acceptance activities. Enters all case acceptance activities and supporting documentation are entered in to the database, setting the receiving direct service staff member up for success with a digital case file. Tracks case acceptance and transfers. Completes daily case reconciliation activities. Monitors CWS HSPRS centralized email account and responds timely according to operating procedures. Assists direct services team mitigating challenges to case acceptance and transfers as they arise. Maintains high level of proficiency in accessing data in CWS and U.S. Government databases- nimbly running data reports and contributing to compiling data for internal and external purposes. Uploads confidential documents as assigned. Monitoring and Evaluation: Contacts clients through phone, email or survey to receive input on service delivery. Responds to findings that arise in data quality reports to ensure CWS databased is a reliable and accurate source of information. Communication: Daily engagement with geographically dispersed direct services team regarding case acceptance and transfers Represents CWS externally with ORR staff and ORR HSPRS Grantees Other: Participates in relevant team meetings and individual supervision Serves as a mandated reporter and ensure reporting of suspected abuse or neglect in accordance with CWS’ and ORR policies. Other duties as assigned Qualifications Education & Certifications: Bachelor's degree in nonprofit administration, social work or similar field. Associate’s degree with additional equivalent professional work experience may be considered in lieu of bachelor's degree. Certifications in Data Entry preferred. Experience: Minimum of 4 years of equivalent experience in managing high volumes of confidential data. Demonstrated ability to work within databases and spreadsheets with a record of timeliness and accuracy. Demonstrated ability collaborating with geographically dispersed teams. Prior experience working for U.S Government or non-profit preferred. Skills: Verbal and written fluency in English and Spanish required. Advanced Skills in Microsoft Office Products, including Excel, PowerPoint, and Word. Strong ability to work independently to complete tasks. Receptive to growth and learning. Excellent data entry and data management skills. Excellent organizational skills. Strong analytical skills. Strong written and verbal interpersonal communication skills. Comfortable working in a fast-paced environment while managing competing priorities and changes to policies and procedures. Ability to work in a multi-cultural environment. Special Requirements Able to sit for an extended period. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Remote position must have access to reliable internet and appropriate work space. Standard work hours with occasional evening or weekend assignment. Successfully pass SEA, FBI, and Child Abuse and Neglect Checks and federal Suitability Determination by third party vendor (not affiliated with CWS). Commitment to diversity, equity, and inclusion and willingness to support CWS’ Platform on Racial Justice as a CWS employee required. Reasonable proximity to airport for occasional travel required (network conference, program retreat, etc.).

Lead executive and internal communications for the CEO and senior leadership, manage organizational cohesion initiatives, and support leadership team projects and events. | Seven years nonprofit communications experience, strong interpersonal and writing skills, ability to work remotely with diverse teams, proficiency in Microsoft Office and PowerPoint, and commitment to organizational mission. | About CWS Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home. Purpose The Manager of the Executive Office operationalizes the Chief Executive Officer's strategic objectives. Working hand in hand with the CEO and Chief of Staff, the Manager leads internal cohesion initiatives, invests in alignment with senior leadership across the organization and serves as the voice of the organization and its leaders both internally and externally. The person in this role is also a champion of the CWS staff and their priorities, communicating emerging needs and concerns with the Executive Leadership Team for consideration and action. Responsibilities Executive Communications The Communications Manager of the Executive Office will: • Serve as the voice of the Chief Executive Officer including: • Drafting mass internal emails. • Drafting letters from the CEO for resources such as the Annual Report, staff handbook and funds development assets. • Curating and crafting talking points for CEO engagements. • Reviewing and copyediting CEO Reports to the Board. • Creating visuals for CEO presentations. • Reviewing and/or approving public statements crafted by other staff and attributed to the CEO to ensure alignment of voice and messaging. • Create and execute an annual CEO communications plan to maximize his strategic public presence. • Represent the CEO and Executive Office in working groups and other internal settings. • Participate in CEO projects by keeping notes, establishing timelines or managing projects. • Serve as the written voice of members of the Executive Leadership Team when appropriate to support mass internal communication. Internal Communications The Manager of the Executive Office will: • Craft and maintain guidelines for internal communications, including mass calendar invitations, internal mass emails and virtual meeting logistics. • Support Executive Leadership Team members to send all-staff emails when needed. • Convene town halls and other all-staff calls, including scheduling, managing invitations and providing technical support. • Support the Chief of Staff in employee care initiatives. • Assist the Chief of Staff in communication and logistics related to Governance and Covenant member reports, meetings and convenings. • Schedule and convene the Tour of Teams. • Manage the State of Play planning team. • Curate and design the quarter Accomplishments newsletter for staff. • Maintain the Executive Office presence on the CWS intranet. • Offer support and technical expertise to other teams in setting their internal integration priorities and strategies. • Maintain positive relationships with senior leadership and staff across the organization. Other Responsibilities The Communications Manager of the Executive Office will: • Assist the Chief of Staff in projects as assigned. • Support the Chief of Staff in Executive Leadership Team communications. • Support the Chief Operations Officer to manage the Senior Leadership Team. • Collaborate with teams across the organization, including most prominently the Human Resources team, to improve employee onboarding and create opportunities for staff to engage with each other and with organizational leadership. • Continually seek out new ways to build organizational cohesion and culture. • Schedule and support planning of in-person CWS leadership meetings. • Support teams across the organization to build and maintain their sections of the CWS intranet. • This role also includes other duties as assigned. Qualifications Education: A Bachelor's degree or equivalent is required, ideally in nonprofit management, communications or international relations. Experience: • Seven years of experience with a nonprofit organization's communication strategy is required. • Extensive experience understanding and quickly adapting to the organizational structure and communication flow is essential. • The ability to build a positive working relationship with the CWS CEO and Chief of Staff is essential. • Experience working with colleagues from across time zones and cultures is required. • Experience working with a remote supervisor is preferred. • Experience and comfort with the following platforms are required: • Microsoft PowerPoint (or similar platforms including Canva or Sway). • The rest of the Office Suite (Word, Excel, Outlook). • Experience and comfort with the following platforms are preferred: • Adobe Illustrator • Adobe InDesign • Adobe Premiere Pro • Experience in social media management is preferred. • Experience managing staff is preferred. Skills and qualities: • This position will be remote with a remote supervisor. As such, we are looking for a candidate with the skills to successfully manage their own time, prioritize their workload and meet their own deadlines and make sound judgements. • We are looking for a candidate that excels in interpersonal relationships and who exhibits exceptional professionalism, diplomacy and grace in a culturally diverse and fast-paced setting. • The person in this position will serve as the voice of CWS and our CEO. An appreciation for what that means, and an ability to give the role the care and mindfulness that it needs, is required. • This position requires heavily on communication skills, whether it be in person or in writing. The Manager needs to have strong English communication skills and be able to get their point across clearly and graciously. • We are looking for a true teammate. The ideal candidate for this position will be calm and empathetic in moments of crisis. They will also be able to clearly articulate their own needs, communicate when their plate is too full and protect their own wellbeing. • The Manager of the Executive Office must have a commitment to the CWS vision of a world where everyone has food, voice and safe place to call home. Special Requirements • This position will require travel within the United States a few times a year. • This position will require occasional travel outside of the United States. • This position will require occasional meetings outside of working hours. • The person in this position must be able to work with sensitive information and maintain confidentiality. • This position can be hybrid or remote within the United States. Benefits CWS offers a competitive benefits package that includes: - 403 (b) Retirement Plan - Medical, Dental and Vision Insurance - Generous Paid Time Off (18 Paid Days Off; 24 Days after 2 Years) - 14 Official Holidays - 12 Sick Days Off (Accrued monthly) - Life Insurance and AD&D - Long Term and Short-Term Disability - Employee Assistance Program (EAP) - Health Savings Account - Flexible Spending Accounts