Chime Financial, Inc

Develop and implement governance frameworks, manage cross-team initiatives, and optimize AI-powered customer channels. | Requires 4+ years in AI governance for customer-facing AI, 7+ years in cross-functional initiatives, and experience in product management. | About the role Chime is building a world-class customer (member) experience. Wrapped around our industry-leading product suite, the member experience is a critical part of why we’re the most loved checking account in America. We are obsessed with delivering frictionless experiences, providing self-service and automated capabilities to help members solve their own issues, creating virtual communities for members to support each other, and providing excellent service when members do choose to contact us. Our member obsession shows up in every part of the member experience. As a Senior Program Manager of the Member and Agent Intelligence Operations team, you are a key member of the Member Strategy & Experience Operations organization responsible for delivering successful insights, initiatives and recommendations to improve our member experience in our Gen AI customer facing channels. As a program leader, you will develop and implement critical governance frameworks, controls, and processes and work across Compliance, Operations, Legal, Product, Engineering, and AI vendors on a daily basis. You will use quantitative and qualitative analysis to help Chime identify areas of opportunity that provide the most value towards our KPIs. You will use various points of data to develop insights, turn those insights into recommendations, and through your cross-functional partnerships, help launch initiatives to improve the member and agent experience. Using your relationships & your ability to manage change, you will help the organization rally around your initiatives and be able to tell the story of how your initiatives met your targeted goals. The base salary offered for this role and level of experience will begin at $130,000 and up to $180,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to (responsibilities) Develop and implement governance, compliance, and QA frameworks for Chime’s customer facing Gen AI voice and chatbots to enable and optimize channels for scale Establish clear program structure, operating rhythms, decision forums, and escalation paths across Product, Engineering, Legal, Compliance, Risk, Trust & Safety, and CX. Define and maintain governance standards, documentation, and artifacts (e.g., model cards, risk assessments, launch checklists, approval gates). Partner with Compliance, Legal, Product, Engineering, and Operations teams and external vendors in the implementation and execution of the frameworks and business controls Develop a set of key governance metrics in partnership with key stakeholders and build associated dashboards Own and drive a regular meeting rhythm and reporting cadence for all key stakeholders, including key insights Develop and roll out incident playbooks with key stakeholders including workflows, R&R, SLAs Develop frameworks for automated evaluations including test criteria, sign-off processes, and launch KPIs Build a Gen AI operations launch playbook and ChatGPT tool for internal stakeholders Translate compliance, QA, business and technical requirements into roadmap deliverables Deep dive into performance data for the voice and chat channels to understand the key drivers for key metrics Partner closely with IVR and AR tools, platforms, and vendors to improve and optimize performance To thrive in this role, you have(requirements) 4+ years of leading AI governance programs for customer facing Gen AI experiences and working with product, engineering, compliance, and operations teams 7+ years of experience leading cross-functional initiatives in product management, program management, or consulting, ideally in customer experience. 5+ years developing product roadmaps and working with product, engineering and operations teams Excellent communication skills with the ability to translate complex AI concepts to non-technical stakeholders. Strong project management experience; you have a demonstrated track record of multi-tasking and coordinating efforts across multiple stakeholders Strong ability to understand and synthesize insights into meaningful and actionable steps. Excellent communication and presentation skills; a track record of successful engagement of both internal and external stakeholders Ability to synthesize disparate information quickly to develop a succinct, accurate summary of the opportunity/need. Demonstrated the ability to influence and foster deep positive relationships with external partners. Comfortable in a fast-paced environment where vision remains the same but information may not be 100% available and priorities can change frequently Ability and willingness to travel domestically and internationally, approx. 10% of the time Preferred Qualifications Prior experience building or managing AI-powered SaaS products. Familiarity with MLOps frameworks and AI model lifecycle management. Excellent communication skills with the ability to translate complex AI concepts to non-technical stakeholders. #LI-EI1 #LI-Remote A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.** 💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute** 💰 Competitive salary based on experience** ✨ 401k match** plus great medical, dental, vision, life, and disability benefits 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off** 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more. 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!** 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress** **Perks also available to Chime Interns. We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

Lead and optimize a global performance framework for BPO teams, driving continuous improvement and stakeholder alignment. | 3+ years in contact center performance or operational effectiveness, experience with speech analytics, vendor partnership success, and strong analytical and project management skills. | About the role As the Performance Effectiveness Program Manager, you will own the performance framework that measures, evaluates, and improves how our BPO teams deliver exceptional service. You’ll design and oversee programs that drive process adherence, compliance, and member satisfaction while ensuring our Performance Effectiveness strategy scales across a global network. This is a high-impact, high-visibility role interacting with senior leaders, cross-functional partners, and external vendors. Your work—spanning program design, insights generation, stakeholder alignment, and continuous improvement—will directly impact thousands of frontline team members and millions of Chime members. The base salary offered for this role and level of experience will begin at $103,680 and up to $144,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to Lead a global performance program by overseeing operational scorecards, analytics, and insights for BPO teams. Partner with Vendor Operations, Training, Member Experience, and other cross-functional teams to ensure alignment between performance metrics, operational priorities, and member experience goals. Drive continuous improvement by identifying performance trends, root causes, and actionable recommendations. Manage and evolve our performance monitoring tools, processes, and reporting frameworks. Enable scalability by streamlining processes, refining KPIs, and ensuring readiness for new lines of business or support channels. Deliver compelling data narratives through monthly business reviews and targeted performance deep-dives. Ensure change management efforts for new processes and tools are well-communicated, adopted, and measured for success. To thrive in this role, you have 3+ years of experience in contact center quality, performance management, or operational effectiveness in a large organization. Hands-on experience with Speech Analytics, including query design and optimization to drive performance insights Proven success partnering with BPO vendors to drive measurable performance improvements. Strong analytical skills with the ability to translate data into insights and insights into action. Experience building and maintaining performance and quality scorecards, dashboards, or operational reporting. Comfort operating in a fast-paced, ambiguous environment with multiple global stakeholders. Exceptional organizational skills and project management experience. Excellent communication skills with the ability to influence at all levels of the organization. Willingness to travel domestically and internationally (approx. 15%). #LI-EI1 #LI-Remote A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.** 💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute** 💰 Competitive salary based on experience** ✨ 401k match** plus great medical, dental, vision, life, and disability benefits 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off** 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more. 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!** 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress** **Perks also available to Chime Interns. We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

Own and improve AI evaluation processes, analyze error patterns, and collaborate with cross-functional teams to ensure AI system reliability. | Experience in QA, evaluation, or model monitoring, reviewing unstructured text, understanding AI support in operations, and strong documentation skills. | About the Role We’re hiring an AI Evaluation Specialist to strengthen how Chime governs, evaluates, and improves AI systems across Operations. As part of Speech Analytics, you will own the human-in-the-loop review processes that measure model accuracy, reliability, and alignment with Chime’s standards for quality and member trust. Your work provides the trust layer that ensures models behave as expected — identifying gaps, failure modes, and opportunities for improvement. You’ll partner closely with Speech Analytics, Data teams, Enablement, and Model Owners to ensure AI systems operate safely and consistently in production. The base salary offered for this role and level of experience will begin at $103,680.00 and up to $144,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to: Own the Human-in-the-Loop evaluation process for all AI models supporting Operations. Run recurring sampling and reviews to assess accuracy, consistency, and failure modes. Score, tag, and document cases where AI systems misclassify, hallucinate, skip steps, or generate incomplete outputs. Maintain structured rubrics and guidelines to ensure reviewer alignment and scoring consistency. Conduct deeper investigations into error patterns and root causes. Translate insights into recommendations for model owners and partner teams. Track and report key evaluation metrics such as accuracy, recall, coverage, and error types. Maintain thorough documentation for evaluation procedures, sampling logic, and scoring definitions. Collaborate with cross-functional teams to integrate evaluation findings into dashboards and tuning workflows. Support scaling governance processes and strengthening model-health standards across Operations. To thrive in this role, you have: 3–5+ years in QA, evaluation, operational analytics, HITL programs, or model monitoring. Experience reviewing unstructured text and applying rubrics or scorecards. Understanding of how AI supports operations (classification, summarization, categorization, automation). Ability to identify patterns, edge cases, and failure modes from qualitative and quantitative data. Familiarity with QA frameworks or content-review workflows. Experience with SQL, Looker, Snowflake (nice to have). Strong attention to detail and high consistency standards. Clear communication and documentation skills. A passion for improving member experience by ensuring AI is safe, fair, and reliable. COPC or Lean Six Sigma experience is a plus. #LI-Remote #LI-EI1 A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.** 💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute** 💰 Competitive salary based on experience** ✨ 401k match** plus great medical, dental, vision, life, and disability benefits 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off** 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more. 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!** 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress** **Perks also available to Chime Interns. We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

Lead and improve dispute resolution processes, analyze data for operational improvements, and collaborate with cross-functional teams to enhance member experience. | Over 6 years in product or program management within financial services, with 3+ years in dispute operations, strong data analysis skills, and experience with cross-functional collaboration. | About the role As a Program Manager in Member Experience, you will play a key role in creating a high-quality dispute experience for members while driving operational efficiency for dispute support and resolution agents. You will develop expertise in dispute processes and lead strategic initiatives focused on member satisfaction, fraud mitigation, and agent accuracy. Using data-driven insights, you will identify opportunities to reduce friction, increase automation, mitigate fraud, and lower the cost of supporting claims. You will operationalize improvements through strong project management and close partnership with Operations, Risk, Product, Engineering, and other cross-functional teams. The base salary offered for this role and level of experience will begin at $103,680 and up to $144,0000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to (responsibilities) Own and improve process documentation including member journey maps, SOPs, and knowledge base content, serving as a subject matter expert for dispute resolution Develop and communicate compelling, data-backed insights on member experience and project impact; influence cross-functional roadmaps Own and improve metrics tied to operational performance, compliance, risk, and fraud Analyze data to identify friction points, define problem statements, build project plans, and execute initiatives that improve key outcomes Partner with Vendor Operations, Quality, Learning, Content, and others to improve agent performance and accuracy Support operational readiness for new products and features, partnering with Finance, Workforce Management, and Operations Contribute to a culture of trust, collaboration, and operational excellence To thrive in this role, you have (requirements) 6+ years experience in product operations, product management, program management, consulting, or similar analytical roles at a financial services organization 3+ years of experience in card issuer dispute operations with comprehensive knowledge of Regulation E, Regulation Z, and UDAAP, including the ability to interpret and apply these requirements to operational processes Ability to leverage data to inform and support critical decisions; candidates will have foundational SQL and data visualization experience using tools like Looker, Tableau, or Microsoft Power BI Experience working with cross-functional teams such as product managers, data analysts, operations analysts in building operations processes and systems Preference for candidates with deep experience in process management and continuous improvement Excellent communication and presentation skills; ability to foster collaboration and facilitate teamwork Ability to effectively identify, prioritize, and handle multiple work streams simultaneously in a dynamic and rapidly-changing environment Highly motivated self-starter with a desire to grow and learn #LI-EI1 #LI-Remote A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.** 💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute** 💰 Competitive salary based on experience** ✨ 401k match** plus great medical, dental, vision, life, and disability benefits 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off** 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more. 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!** 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress** **Perks also available to Chime Interns. We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.