Chime

Lead and develop a high-performing team of Program Managers, drive strategic initiatives, and collaborate with cross-functional teams to execute organizational goals. | 7+ years of experience in strategy, business operations, or related fields, with demonstrated success in managing teams and projects, and experience working with senior leadership. | About the Role We’re hiring a Manager to lead the team responsible for driving Chime’s highest-priority initiatives within the Business Operations Enterprise Program Management Office (EPMO). As the leader of a small but mighty team of Program Managers, you’ll help turn strategy into momentum—accelerating execution, aligning cross-functional partners, and ensuring milestones and outcomes land with clarity and impact. Alongside people leadership, you will also take on strategic, high-visibility projects directly, flexing between architect, operator, and strategic partner depending on what the moment requires. You’ll coach, develop, and empower a high-performing team while influencing and collaborating across the business. The base salary offered for this role and level of experience will begin at $146,610.00 and up to $207,700.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to: • Lead a lean, high-performing team of Program Managers—including delegation of work, development, performance management, and fostering an inclusive, productive, and energizing team environment. • Communicate effectively with senior leadership (including C-Suite), providing clear updates on progress, risks, dependencies, and decisions needed. • Drive change management across the organization by enabling leaders to cascade information, ensuring loops are closed, and translating leadership decisions into execution. • Build structure, clarity, and processes that enable fast, coordinated, and efficient execution across teams. • Manage cross-functional relationships across Product, Operations, Finance, Engineering, Compliance, Legal, Marketing, and other partner teams. • Lead and support high-visibility, strategic, and ad-hoc initiatives as the business evolves. To thrive in this role, you have: • Bachelor’s degree and 7+ years of experience in strategy, business operations, consulting, or a related field, including people management. • Demonstrated success operating in fast-paced, ambiguous environments. • Comfort working with and presenting to senior leadership, including C-Suite executives. • Strong analytical and problem-solving skills, sound business judgment, and a bias for action. • Independently manage work, identify risks, and execute mitigation strategies. • A collaborative mindset with a track record of supporting peers and coaching others. • Experience developing executive-ready materials and partnering closely with senior leaders. • Critical thinking skills with the ability to understand strategic business drivers. • Fintech experience helpful but not required. • Must have experience in program and/or project management. #LI-MM1 #LI-Remote A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? • Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees • 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.** • 💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute** • 💰 Competitive salary based on experience** • ✨ 401k match** plus great medical, dental, vision, life, and disability benefits • 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off** • 🫂 1% of your time off to support local community organizations of your choice • 👟 Annual wellness stipend to use towards eligible wellness related expenses • 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents • 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more. • 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!** • 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress** • *Perks also available to Chime Interns. We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

Lead and grow a social experience team managing community engagement and social media response strategies across multiple platforms, while collaborating cross-functionally and driving metrics. | 5+ years in operations or community/social media management, expertise with social media management and listening platforms, strong analytical skills, and ability to lead and influence diverse teams. | About the role As Manager of the Social Experience team, you’ll lead the group closest to our members who show up in the many nooks and crannies of the internet. You’ll guide a data-obsessed team of Community Managers, Program Managers, and Social Listening Analysts who build trust and meaningful relationships across social and review platforms. Whether it’s launching community programs on Discord, improving response strategy on Facebook, uncovering brand insights from Reddit, or expanding support to emerging platforms, your team will shape the end-to-end member experience across all social channels. You’ll play an influential role in crisis response, protecting Chime’s reputation, and forging cross-functional partnerships that influence solutions to our members’ most pressing needs. You’ll work in a highly cross-functional role partnering with virtually every team across Chime, but most closely with Marketing, Product, Comms, and Operations. We are looking for a leader who is comfortable mentoring, growing, and influencing people at varying levels in their career. At your core, you’re a systems thinker who can design enduring strategies, knowing how to delegate and motivate a widely-scoped team. This role sits in our Operations & Member Experience organization. The base salary offered for this role and level of experience will begin at $146,610 and up to $207,700. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to • Lead and grow a team of widely-skilled individual contributors at varying levels in their career—you can coach early-career team members while also shaping long-term strategies with senior individual contributors. • Influence Chime’s Community Management strategy, overseeing a team of Community Managers who manage Chime’s community of members on Reddit, Discord, and Facebook Groups. • Be accountable for Chime’s holistic social media and online reviews response strategy—help shape staffing, process, and technology strategies to meet members across all major platforms • Be responsible for providing consistent and meaningful social listening reporting—you’ll support crisis alerts and regular reporting to cross-functional teams on-demand. • Manage cross-functional relationships with Marketing, Product, Comms, and Operations—you’ll influence marketing campaigns, product and experience roadmaps, and communication strategies. • Be responsible for shaping and driving adherence to metrics and key initiatives of the Social Experience team. To thrive in this role, you have • 5+ years of experience in Operations, Community Management, and/or Social Media Care • Deep familiarity with social media management platforms, including publishing, case management, and social listening—you have managed and configured platforms like Sprout Social, Sprinklr, Brandwatch, TalkWalker, and/or Emplifi. • A deep knowledge of every social media platform and what makes them unique— Chime’s members show up on over a dozen social media and online review platforms. • Strong analytical acumen—you’re comfortable in tools like Looker or Tableau, and can piece together a compelling story from the data. • Obsession for online culture and community—you know the impact of being active in an online community, and are closely connected with internet culture as a whole. • Ability to navigate ambiguity—you can synthesize broad feedback and trends into comprehensive problem statements, outlining recommendations and actionable next steps to solve these problem statements. • Empathy—you genuinely care about the outcomes of bad (and good!) experiences that Chime members and our community may face. #LI-Remote #LI-EI1 A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? • Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees • 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.** • 💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute** • 💰 Competitive salary based on experience** • ✨ 401k match** plus great medical, dental, vision, life, and disability benefits • 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off** • 🫂 1% of your time off to support local community organizations of your choice • 👟 Annual wellness stipend to use towards eligible wellness related expenses • 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents • 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more. • 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!** • 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress** • *Perks also available to Chime Interns. We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

Manage and optimize intake and portfolio governance processes using Jira, drive automation and AI innovation to improve efficiency, and lead continuous improvement initiatives across cross-functional teams. | 5+ years program management experience, strong Jira administration skills, experience with automation/AI solutions, excellent communication and stakeholder management, and a growth mindset focused on process innovation. | About the role As the Intake, Portfolio & Automation Program Manager, you will oversee the health of Chime’s Portfolio Management program and its associated processes within the Operations and Member Experience (OMX) organization. This role blends program management with technical expertise — ensuring our intake system runs smoothly while also driving innovation through Jira, automation, and AI. This role sits within our Internal Operations Team, which is part of OMX’s Enterprise Project Management Office function. You’ll partner closely with OMX’s cross-functional teams to streamline workflows, maintain operational discipline, and introduce technology-driven solutions that improve efficiency and scalability across the organization. We are looking for a self-starter, change agent, and exceptional problem solver with a demonstrated track record of optimizing intake and reporting processes while scaling automation solutions across complex organizations. This role requires an experienced program manager who thrives in a fast-moving organization using efficient processes, creative ideas, technology and automation, and quick iteration to make a significant impact. The base salary offered for this role and level of experience will begin at $103,680 and go up to $144,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher depending on your location, skills, qualifications, and experience. In this role, you can expect to • Lead intake and portfolio governance • Manage and optimize the process for submitting, reviewing, and approving project requests within Jira, ensuring transparency and alignment with stakeholders. • Provide oversight for a portfolio of programs and projects, ensuring alignment with business priorities. • Maintain the portfolio as a reliable source of truth for planning, prioritization, and reporting. • Track and communicate reports and insights to keep leaders informed of operational health and emerging trends. • Drive automation and AI innovation • Analyze workflows to identify opportunities for automation and efficiency gains. • Build and optimize Jira workflows, AI bots, and other automated solutions to streamline project management. • Partner with teams to design solutions that reduce manual effort,accelerate delivery, and enhance the user experience. • Establish best practices and enable self-sustaining automation capabilities across the organization. • Champion continuous improvement • Enhance intake, portfolio, and reporting processes in collaboration with IT Engineering • Create and maintain clear documentation, training, and knowledge resources. • Gather stakeholder feedback to drive ongoing innovation in programs, tools, and automation. To thrive in this role, you have • 5+ years of experience in program management, operations, or process governance. • Strong proficiency in Jira administration, including workflow design, configuration (workflows, issue types, permissions), custom reporting, dashboards, and JQL queries. • Experience with automation tools and/or AI-driven solutions in an operational context. • Exceptional communication skills and proven ability to manage complex stakeholder relationships, driving cross-functional alignment from technical teams to senior leadership. • Highly organized, detail-oriented, and comfortable balancing competing priorities. • A growth mindset and passion for improving processes through innovation. #LI-Remote #LI-EI1 A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? • Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees • 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.** • 💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute** • 💰 Competitive salary based on experience** • ✨ 401k match** plus great medical, dental, vision, life, and disability benefits • 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off** • 🫂 1% of your time off to support local community organizations of your choice • 👟 Annual wellness stipend to use towards eligible wellness related expenses • 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents • 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more. • 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!** • 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress** • *Perks also available to Chime Interns. We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

Administer and strategically develop WFM platforms, lead implementations, manage integrations, enforce data governance, identify automation opportunities, and mentor junior staff. | 5+ years WFM systems administration experience with NICE IEX certification preferred, scripting and API integration skills, experience in outsourced contact centers, and strong collaboration and communication skills. | About the role As a WFM Systems Administrator at Chime, you’ll be responsible for configuring, optimizing, and scaling our Workforce Management (WFM) systems to deliver a seamless agent and member experience across Chime’s outsourced contact centers. You’ll collaborate closely with cross-functional teams—including workforce management, systems, engineering, and vendor partners—to drive performance, forecasting accuracy, and systemic scalability. This role is ideal for someone eager to move beyond traditional admin tasks and focus on continual improvement, automation, and technical evolution within Chime’s Operations Member Experience (OMX) team. The base salary offered for this role and level of experience will begin at $103,680 and up to $144,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to • Own the system administration and strategic development of our WFM platforms, especially NICE IEX. • Lead the successful implementation, configuration, and lifecycle management of WFM tools across internal and external operations teams. • Partner with Workforce Management Capacity Planners and external vendor partners to ensure accurate forecasting, scheduling, and real-time adherence support. • Manage IEX system integrations with telephony, CRM, and reporting platforms including Five9, Twilio, and Zendesk. • Collaborate closely with InfoSec, Internal Audit, and Compliance to enforce rigorous data governance and system access controls. • Proactively identify automation and process enhancement opportunities in WFM tooling. • Serve as a subject matter expert and mentor to junior systems team members and vendor admins on WFM system best practices. • Execute key administrative actions such as user provisioning, audit logging, and system hygiene with speed and precision. To thrive in this role, you have • 5+ years of relevant experience in workforce management systems administration, preferably in high-growth, tech-driven environments.NICE IEX certification strongly preferred.Experience administering WFM tooling in outsourced or BPO environments.Familiarity with change management and vendor relationship management. • Will have used NICE IEX (or similar WFM tools) to build scalable scheduling, forecasting, and support systems that help internal and vendor teams deliver high-quality member experiences. • Will have leveraged APIs (REST/SOAP) and scripting languages (JavaScript, Python, etc.) to automate, optimize, or integrate workforce systems for operational efficiency. • Will have partnered with InfoSec and Compliance to implement robust data governance and access controls for critical platforms. Will have managed or supported integrations between WFM systems and telephony, CRM, or analytics platforms (e.g., Five9, Twilio, Zendesk). • Will have collaborated with cross-functional stakeholders, demonstrating strong communication and partnership skills to improve member and agent outcomes. • Will have proactively identified opportunities for continual improvement in WFM processes, moving beyond “traditional admin” work. • Will have delivered measurable results in contact center operations or support teams, preferably in a scaling or high-growth environment. #LI-Remote #LI-EI1 A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? • Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees • 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.** • 💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute** • 💰 Competitive salary based on experience** • ✨ 401k match** plus great medical, dental, vision, life, and disability benefits • 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off** • 🫂 1% of your time off to support local community organizations of your choice • 👟 Annual wellness stipend to use towards eligible wellness related expenses • 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents • 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more. • 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!** • 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress** • *Perks also available to Chime Interns. We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

Lead editorial content strategy focused on organic growth and SEO, collaborate with marketing and creative teams to develop high-quality content programs, and analyze performance data to optimize content impact. | 5+ years of experience in editorial strategy for digital audiences, deep SEO knowledge, proven track record of driving audience growth, strong storytelling, and ability to collaborate across teams. | Content Strategy Manager, SEO & Editorial We're looking for a Content Strategy Manager to shape Chime's organic growth by building editorial programs that connect with audiences and drive search performance. In this role, you'll lead the strategy behind the content we createfocusing on discoverability, storytelling, and trend-driven topics. You'll partner closely with SEO, Digital PR, Brand Marketing, Product Marketing, and Creative teams to develop high-quality, search-informed editorial content that attracts and engages new audiences. With support from team members who manage execution and optimization, you'll stay focused on what we createand whyto ensure our editorial programs make a measurable impact. The base salary offered for this role and level of experience will begin at $103,680.00 and up to $144,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In This Role, You Can Expect To Own the editorial content strategy with a focus on organic growth, visibility, and alignment with audience search behavior. Partner with SEO, Digital PR, and Brand Marketing to identify opportunities for content that meets audience intent across evergreen, trending, and timely topics. Lead the development of editorial programs and campaigns that drive brand visibility while meeting measurable organic search goals. Collaborate with Creative, Product Marketing, and cross-functional teams to ensure all editorial content reflects Chime's brand voice and storytelling standards. Monitor industry trends, search data, and competitive activity to keep our editorial strategy fresh and forward-looking. Act on performance insights (traffic, engagement, rankings, earned media) to refine content direction and improve outcomes over time. Contribute to Chime's broader organic growth strategy by ensuring editorial content aligns with SEO, AEO, and Social Search initiatives. To Thrive In This Role, You Have 5+ years of experience developing editorial strategies for consumer audiences in digital-first environments. A deep understanding of SEO, digital PR, and how editorial content contributes to organic growth and discoverability. A proven track record of building content programs that drive measurable audience growth and engagement. Experience partnering with creatives, analysts, and marketers to bring editorial strategies to life. Strong storytelling skills and the ability to translate trends and insights into compelling content ideas. Comfort analyzing performance data and applying it to inform strategy and creative direction. Curiosity, agility, and a passion for helping audiences discover what matters. A Little About Us At Chime, we believe that everyone can achieve financial progress. We created Chimea financial technology company, not a bankon the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trustso we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wallour values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don'twho will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What We Offer For Our Full-Time, Regular Employees Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates. In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute Competitive salary based on experience 401k match plus great medical, dental, vision, life, and disability benefits Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off 1% of your time off to support local community organizations of your choice Annual wellness stipend to use towards eligible wellness related expenses Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more. In-person and virtual events to connect with your fellow Chimersthink cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too! A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress Perks also available to Chime Interns. We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

Lead and manage a global performance program for BPO teams, driving continuous improvement and alignment across stakeholders through data insights and process optimization. | 3+ years in contact center quality or operational effectiveness, experience with speech analytics, vendor partnership, strong analytical and communication skills, and willingness to travel. | About the role As the Performance Effectiveness Program Manager, you will own the performance framework that measures, evaluates, and improves how our BPO teams deliver exceptional service. You’ll design and oversee programs that drive process adherence, compliance, and member satisfaction while ensuring our Performance Effectiveness strategy scales across a global network. This is a high-impact, high-visibility role interacting with senior leaders, cross-functional partners, and external vendors. Your work—spanning program design, insights generation, stakeholder alignment, and continuous improvement—will directly impact thousands of frontline team members and millions of Chime members. The base salary offered for this role and level of experience will begin at $103,680 and up to $144,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to • Lead a global performance program by overseeing operational scorecards, analytics, and insights for BPO teams. • Partner with Vendor Operations, Training, Member Experience, and other cross-functional teams to ensure alignment between performance metrics, operational priorities, and member experience goals. • Drive continuous improvement by identifying performance trends, root causes, and actionable recommendations. • Manage and evolve our performance monitoring tools, processes, and reporting frameworks. • Enable scalability by streamlining processes, refining KPIs, and ensuring readiness for new lines of business or support channels. • Deliver compelling data narratives through monthly business reviews and targeted performance deep-dives. • Ensure change management efforts for new processes and tools are well-communicated, adopted, and measured for success. To thrive in this role, you have • 3+ years of experience in contact center quality, performance management, or operational effectiveness in a large organization. • Hands-on experience with Speech Analytics, including query design and optimization to drive performance insights • Proven success partnering with BPO vendors to drive measurable performance improvements. • Strong analytical skills with the ability to translate data into insights and insights into action. • Experience building and maintaining performance and quality scorecards, dashboards, or operational reporting. • Comfort operating in a fast-paced, ambiguous environment with multiple global stakeholders. • Exceptional organizational skills and project management experience. • Excellent communication skills with the ability to influence at all levels of the organization. • Willingness to travel domestically and internationally (approx. 15%). #LI-Remote #LI-EI1 A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? • Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees • 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.** • 💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute** • 💰 Competitive salary based on experience** • ✨ 401k match** plus great medical, dental, vision, life, and disability benefits • 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off** • 🫂 1% of your time off to support local community organizations of your choice • 👟 Annual wellness stipend to use towards eligible wellness related expenses • 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents • 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more. • 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!** • 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress** • *Perks also available to Chime Interns. We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

Lead editorial content strategy focused on organic growth and search performance by collaborating with SEO, marketing, and creative teams to develop impactful editorial programs. | 5+ years in editorial strategy for digital consumer audiences with strong SEO knowledge, storytelling skills, and ability to analyze performance data. | About the Role We’re looking for a Content Strategy Manager to shape Chime’s organic growth by building editorial programs that connect with audiences and drive search performance. In this role, you’ll lead the strategy behind the content we create—focusing on discoverability, storytelling, and trend-driven topics. You’ll partner closely with SEO, Digital PR, Brand Marketing, Product Marketing, and Creative teams to develop high-quality, search-informed editorial content that attracts and engages new audiences. With support from team members who manage execution and optimization, you’ll stay focused on what we create—and why—to ensure our editorial programs make a measurable impact. The base salary offered for this role and level of experience will begin at $103,680.00 and up to $144,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to • Own the editorial content strategy with a focus on organic growth, visibility, and alignment with audience search behavior. • Partner with SEO, Digital PR, and Brand Marketing to identify opportunities for content that meets audience intent across evergreen, trending, and timely topics. • Lead the development of editorial programs and campaigns that drive brand visibility while meeting measurable organic search goals. • Collaborate with Creative, Product Marketing, and cross-functional teams to ensure all editorial content reflects Chime’s brand voice and storytelling standards. • Monitor industry trends, search data, and competitive activity to keep our editorial strategy fresh and forward-looking. • Act on performance insights (traffic, engagement, rankings, earned media) to refine content direction and improve outcomes over time. • Contribute to Chime’s broader organic growth strategy by ensuring editorial content aligns with SEO, AEO, and Social Search initiatives. To thrive in this role, you have • 5+ years of experience developing editorial strategies for consumer audiences in digital-first environments. • A deep understanding of SEO, digital PR, and how editorial content contributes to organic growth and discoverability. • A proven track record of building content programs that drive measurable audience growth and engagement. • Experience partnering with creatives, analysts, and marketers to bring editorial strategies to life. • Strong storytelling skills and the ability to translate trends and insights into compelling content ideas. • Comfort analyzing performance data and applying it to inform strategy and creative direction. • Curiosity, agility, and a passion for helping audiences discover what matters. #LI-AM1 #LI-Hybrid A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? • Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees • 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.** • 💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute** • 💰 Competitive salary based on experience** • ✨ 401k match** plus great medical, dental, vision, life, and disability benefits • 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off** • 🫂 1% of your time off to support local community organizations of your choice • 👟 Annual wellness stipend to use towards eligible wellness related expenses • 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents • 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more. • 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!** • 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress** • *Perks also available to Chime Interns. We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

Develop and execute strategies to improve member experience and operational processes by leveraging data insights and collaborating across teams to balance fraud risk and customer satisfaction. | 4+ years in operations or program management roles with strong data analysis skills including SQL and data visualization, experience working cross-functionally, and excellent communication abilities. | About the role As a Program Manager in Identity & Fraud Experience, you will play a key role in creating a high-quality support experience for members. You will bring a strong strategic lens to the work that the broader team does, providing expertise in tackling operational and member experience issues the team faces. Through data-driven insights, you will develop strategies for process improvements, new process standards and agent tooling improvements that enable a more frictionless, consistent experience and increase member satisfaction; all with a particular focus on balancing fraud/risk and member experience and maintaining regulatory compliance across third party and internal operations. You will operationalize these strategies through strong project management in partnership with the Identity and Fraud Experience Team, Operations, Risk, Product and others. The base salary offered for this role and level of experience will begin at $103,680 and up to $144,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to Exercise problem solving and analytical skills. Continuously analyze data and identify areas of friction in the member experience while balancing the safety and security of our Members, scope problem statements, build project plans, and own execution to drive improvement to key member experience metrics Develop and share compelling data-based insights about the member experience with your Team, as well as Product, Risk and other organizations; gain other organizations’ support for your projects; influence other organization’s roadmaps to deliver member and agent experience improvements Partner with Vendor Operations, Quality, Learning, Content, Risk, and others to identify agent improvement opportunities; team up to execute on those opportunities Support the team’s ongoing strategy creation and execution of top-priority initiatives, including but not limited to our regulatory compliance controls and monitoring work Contribute to a culture of trust, collaboration and commitment to excellence Derive satisfaction and meaning by digging deep into the data, thinking from first principles, and answering ambiguous questions To thrive in this role, you have 4+ years experience in business operations, product operations, product management, program management, business consulting, finance, or similar analytical roles Ability to leverage data to inform and support critical decisions; candidates will have foundational SQL and data visualization experience using tools like Looker, Tableau, or Microsoft Power BI Experience working with cross-functional teams such as product managers, data analysts, operations analysts in building operations processes and systems Preference for candidates with deep experience in process management and continuous improvement Excellent communication and presentation skills; ability to foster collaboration and facilitate teamwork Ability to effectively identify, prioritize, and handle multiple work streams simultaneously in a dynamic and rapidly-changing environment Highly motivated self-starter with a desire to grow and learn #LI-Remote #LI-EI1 A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.** 💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute** 💰 Competitive salary based on experience** ✨ 401k match** plus great medical, dental, vision, life, and disability benefits 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off** 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more. 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!** 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress** **Perks also available to Chime Interns. We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

Lead and develop editorial content strategies focused on organic growth and search performance by collaborating with SEO, marketing, and creative teams to produce measurable audience engagement. | 5+ years of experience in editorial strategy for digital audiences, strong SEO knowledge, proven track record in content program development, collaboration skills, and data-driven decision making. | Content Strategy Manager, SEO & Editorial We're looking for a Content Strategy Manager to shape Chime's organic growth by building editorial programs that connect with audiences and drive search performance. In this role, you'll lead the strategy behind the content we createfocusing on discoverability, storytelling, and trend-driven topics. You'll partner closely with SEO, Digital PR, Brand Marketing, Product Marketing, and Creative teams to develop high-quality, search-informed editorial content that attracts and engages new audiences. With support from team members who manage execution and optimization, you'll stay focused on what we createand whyto ensure our editorial programs make a measurable impact. The base salary offered for this role and level of experience will begin at $103,680.00 and up to $144,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In This Role, You Can Expect To Own the editorial content strategy with a focus on organic growth, visibility, and alignment with audience search behavior. Partner with SEO, Digital PR, and Brand Marketing to identify opportunities for content that meets audience intent across evergreen, trending, and timely topics. Lead the development of editorial programs and campaigns that drive brand visibility while meeting measurable organic search goals. Collaborate with Creative, Product Marketing, and cross-functional teams to ensure all editorial content reflects Chime's brand voice and storytelling standards. Monitor industry trends, search data, and competitive activity to keep our editorial strategy fresh and forward-looking. Act on performance insights (traffic, engagement, rankings, earned media) to refine content direction and improve outcomes over time. Contribute to Chime's broader organic growth strategy by ensuring editorial content aligns with SEO, AEO, and Social Search initiatives. To Thrive In This Role, You Have 5+ years of experience developing editorial strategies for consumer audiences in digital-first environments. A deep understanding of SEO, digital PR, and how editorial content contributes to organic growth and discoverability. A proven track record of building content programs that drive measurable audience growth and engagement. Experience partnering with creatives, analysts, and marketers to bring editorial strategies to life. Strong storytelling skills and the ability to translate trends and insights into compelling content ideas. Comfort analyzing performance data and applying it to inform strategy and creative direction. Curiosity, agility, and a passion for helping audiences discover what matters. A Little About Us At Chime, we believe that everyone can achieve financial progress. We created Chimea financial technology company, not a bankon the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trustso we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wallour values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don'twho will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What We Offer For Our Full-Time, Regular Employees Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates. In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute Competitive salary based on experience 401k match plus great medical, dental, vision, life, and disability benefits Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off 1% of your time off to support local community organizations of your choice Annual wellness stipend to use towards eligible wellness related expenses Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more. In-person and virtual events to connect with your fellow Chimersthink cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too! A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress Perks also available to Chime Interns. We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

Lead and manage a team handling complaint management processes, ensure regulatory compliance, analyze complaint data for trends, and collaborate cross-functionally to improve operations and member experience. | 5+ years in complaint handling or compliance operations with 2+ years managing people, strong analytical and communication skills, knowledge of consumer financial regulations, and experience with case management and data visualization tools. | About the Role As the Operations Manager for the Executive & Regulatory Member Relations team, you will be responsible for overseeing the day-to-day execution of complaint management processes, ensuring operational efficiency, service excellence, and regulatory compliance. This role will report directly to the Executive & Regulatory Member Relations Senior Manager and support a dynamic team working to resolve the most urgent and sensitive member concerns. You’ll lead a team of specialists, partner closely with cross-functional teams, and play a key role in performance monitoring and process improvement. This is a critical leadership role in a growing function that balances operational excellence with strategic initiatives aimed at reducing complaint volume and enhancing the overall member experience. The base salary offered for this role and level of experience will begin at $130,050 and up to $180,600. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to • Provide daily operational oversight and guidance to complaint specialists, ensuring SLA adherence, process consistency, and high-quality member interactions. • Hire, coach, and develop top talent while fostering a culture of inclusion, feedback, and performance. • Partner with cross-functional teams (e.g., Legal, Compliance, Product, and Member Services) to resolve escalated issues and implement complaint-driven improvements. • Analyze complaints data to identify trends and drive root cause analysis, presenting actionable insights to senior leadership and relevant stakeholders. • Ensure accurate documentation and resolution of complaints in compliance with regulatory and internal standards. • Collaborate with analysts/program managers to identify opportunities to scale processes, reduce manual work, and implement automation or tooling enhancements. To thrive in this role, you have • 5+ years of experience in complaints handling or compliance operations including at least 2 years in a people management role. • Demonstrated success in leading teams, managing performance, and building inclusive, high-trust environments. • Strong analytical and decision-making skills with an eye for operational metrics and trend analysis. • Excellent communication skills with the ability to represent the voice of the member and influence cross-functional decision-making. • Ability to balance tactical day-to-day work with longer-term strategic initiatives. • Knowledge and experience with consumer financial regulations such as: Fair Lending, UDAAP, FCRA, SCRA, Bankruptcies, and others. • Experience using case management systems such as Zendesk, JIRA, Saleforce, or similar tools • Advanced Microsoft Office or G Suite skills; SQL experience and dashboarding experience using data visualization tools, e.g. Looker, Tableau, or Microsoft Power BI is preferred #LI-Remote #LI-EI1 A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? • Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees • 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.** • 💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute** • 💰 Competitive salary based on experience** • ✨ 401k match** plus great medical, dental, vision, life, and disability benefits • 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off** • 🫂 1% of your time off to support local community organizations of your choice • 👟 Annual wellness stipend to use towards eligible wellness related expenses • 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents • 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more. • 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!** • 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress** • *Perks also available to Chime Interns. We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

Lead and develop a team to optimize vendor relationships and partnerships through strategic planning, performance monitoring, negotiation, and cross-functional collaboration. | 7+ years in strategic planning or partnerships, strong communication and leadership skills, experience in high tech or consulting, and ability to influence cross-functional teams. | About the role We are looking for a strategic and results-oriented Manager of Vendor Strategy and Partnerships to lead our initiatives in optimizing vendor relationships and enhancing partnership capabilities. This role will focus on developing and executing strategies that drive value, innovation, and operational efficiency across our vendor ecosystem. In this role, you’ll coach, inspire and develop your team of program managers, prioritize and manage projects, deep dive trends to understand root causes and build our perspectives on our member and service experience. You will develop a forward looking strategy for how your support model evolves to drive value in every member interaction and work cross functionally to bring that strategy to life. You and your team will obsess over continuous improvement. You will work directly to influence key leaders in our product, process and strategy teams to improve the here and now while building our strategy for the future. The base salary offered for this role and level of experience will begin at $146,610 and up to $207,700. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to Strategic Planning: Develop and implement a comprehensive vendor strategy that aligns with the company’s goals and objectives, ensuring long-term value creation. Relationship Management: Build and maintain strong relationships with key vendors, fostering collaboration to drive mutual success and innovation. Performance Evaluation: Monitor and analyze vendor performance metrics, identifying areas for improvement and implementing corrective actions as needed. Negotiation: Lead contract negotiations with vendors, ensuring favorable terms and compliance with organizational standards. Market Analysis: Conduct market research to identify potential vendors, evaluate industry trends, and assess competitive positioning. Operational Excellence: Drive initiatives focused on operational excellence to enhance member experience and ensure compliance with regulatory requirements. Cross-Functional Collaboration: Work closely with internal teams, including procurement, operations, and finance, to ensure alignment and effective execution of vendor strategies. Leadership and Influence: Lead multiple teams and influence stakeholders without direct authority, demonstrating creativity and a detail-oriented approach to deliver results with execution rigor. Risk Management: Identify and mitigate risks related to vendor partnerships, ensuring compliance with legal and regulatory requirements. Reporting: Prepare and present strategic reports to senior management on vendor performance, partnership initiatives, and market insights. To thrive in this role, you have Bachelor’s degree in Business, Strategy, or a related field; MBA preferred. 7+ years of experience in strategic planning, partnerships, or program management, particularly in high tech or consulting environments. Strong communication, presentation, and interpersonal skills. Proven strategic thinker with analytical and problem-solving capabilities. Experience in fostering cross-functional partnerships with business, engineering, and product teams. Ability to thrive in a fast-paced and dynamic environment. #LI-Remote #LI-EI1 A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.** 💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute** 💰 Competitive salary based on experience** ✨ 401k match** plus great medical, dental, vision, life, and disability benefits 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off** 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more. 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!** 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress** **Perks also available to Chime Interns. We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

Lead and develop editorial content strategies focused on organic growth and search performance while collaborating with marketing and creative teams. | 5+ years in editorial strategy for digital audiences, strong SEO and digital PR knowledge, experience driving audience growth, and ability to analyze performance data. | About the RoleWe’re looking for a Content Strategy Manager to shape Chime’s organic growth by building editorial programs that connect with audiences and drive search performance. In this role, you’ll lead the strategy behind the content we create—focusing on discoverability, storytelling, and trend-driven topics. You’ll partner closely with SEO, Digital PR, Brand Marketing, Product Marketing, and Creative teams to develop high-quality, search-informed editorial content that attracts and engages new audiences. With support from team members who manage execution and optimization, you’ll stay focused on what we create—and why—to ensure our editorial programs make a measurable impact.The base salary offered for this role and level of experience will begin at $ 103,680.00 and up to $ 144,000.00 . Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.In this role, you can expect toOwn the editorial content strategy with a focus on organic growth, visibility, and alignment with audience search behavior.Partner with SEO, Digital PR, and Brand Marketing to identify opportunities for content that meets audience intent across evergreen, trending, and timely topics.Lead the development of editorial programs and campaigns that drive brand visibility while meeting measurable organic search goals.Collaborate with Creative, Product Marketing, and cross-functional teams to ensure all editorial content reflects Chime’s brand voice and storytelling standards.Monitor industry trends, search data, and competitive activity to keep our editorial strategy fresh and forward-looking.Act on performance insights (traffic, engagement, rankings, earned media) to refine content direction and improve outcomes over time.Contribute to Chime’s broader organic growth strategy by ensuring editorial content aligns with SEO, AEO, and Social Search initiatives.To thrive in this role, you have5+ years of experience developing editorial strategies for consumer audiences in digital-first environments.A deep understanding of SEO, digital PR, and how editorial content contributes to organic growth and discoverability.A proven track record of building content programs that drive measurable audience growth and engagement.Experience partnering with creatives, analysts, and marketers to bring editorial strategies to life.Strong storytelling skills and the ability to translate trends and insights into compelling content ideas.Comfort analyzing performance data and applying it to inform strategy and creative direction.Curiosity, agility, and a passion for helping audiences discover what matters.#LI-AM1 #LI-HybridA little about usAt Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.Because if we don't—who will?*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.What we offer for our full-time, regular employees Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.** In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute** Competitive salary based on experience** 401k match** plus great medical, dental, vision, life, and disability benefits Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off**1% of your time off to support local community organizations of your choice Annual wellness stipend to use towards eligible wellness related expenses Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more. In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!** A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress****Perks also available to Chime Interns.We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com .Interested in building your career at Chime? Get future opportunities sent straight to your email.Apply for this job*indicates a required fieldFirst Name *Last Name *Preferred First NameEmail *PhoneResume/CVEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfLinkedIn Profile *How did you hear about this job? *Are you currently eligible to work legally in the United States of America? * Select...Do you now or in the future require immigration support or visa sponsorship to continue working in the United States? * Select...Do you acknowledge that this is a hybrid role based in San Francisco or Chicago and you will be required to come into the office four days a week? * Select...Are you currently subject to any agreement with a former employer/third party (such as a non-solicitation or non-compete agreement) that may potentially limit your ability to perform the duties of the position you are applying for? If yes, you may be asked to provide a copy for review. Please note, answering "yes" will not disqualify your application from consideration. * Select...Chime Demographic QuestionsAt Chime we are committed to providing a welcoming and inclusive work environment, and that starts with our application process. To hold ourselves accountable for equitable and inclusive hiring practices, we ask candidates to voluntarily complete the following survey that helps us in our efforts to ensure equal employment opportunities.We believe that diversity, equity, and belonging—DEB— is essential to our ability to help our diverse member base and continue delivering on our mission to provide them with financial peace of mind. Anyone who wants to work with us will be considered without regard to their race/ethnicity, religion, national origin, age, sex, marital status, ancestry, disability, gender identity, or sexual orientation.Your responses will be reported in aggregate only. Please be assured that your responses (or choosing not to identify) will have zero impact on your candidacy; this information is maintained confidentially and always stored separately from your application.This information will be stored in Greenhouse ( you can review Greenhouse’s privacy policy here ). Access inside Chime to this information is restricted to selected members of the People team, who are committed to keeping details confidential.. Greenhouse will retain this information, along with the rest of the information provided in your application, 18 months from your application date, after which all application information will be anonymized and stored only in that form. Once information is anonymized, neither we nor Greenhouse can determine the individual to whom it once belonged.Select...I identify as: * Select...I identify my sexual orientation as: * Select...Select...I have a disability: * Select...I identify my race/ethnicity as (please mark all that apply): * Select... #J-18808-Ljbffr

Lead editorial content strategy focused on organic growth and search performance by collaborating with SEO, marketing, and creative teams to develop and optimize high-quality content. | Requires 5+ years in editorial strategy for digital consumer audiences, strong SEO knowledge, proven content program leadership, storytelling skills, and data-driven content optimization experience. | Join to apply for the Content Strategist, SEO & AEO role at ChimeJoin to apply for the Content Strategist, SEO & AEO role at ChimeGet AI-powered advice on this job and more exclusive features.About The RoleWe’re looking for an Editorial Strategist to shape Chime’s organic growth by building editorial programs that connect with audiences and drive search performance. In this role, you’ll lead the strategy behind the content we create—focusing on discoverability, storytelling, and trend-driven topics. You’ll partner closely with SEO, Digital PR, Brand Marketing, Product Marketing, and Creative teams to develop high-quality, search-informed editorial content that attracts and engages new audiences. With support from team members who manage execution and optimization, you’ll stay focused on what we create—and why—to ensure our editorial programs make a measurable impact.About The RoleWe’re looking for an Editorial Strategist to shape Chime’s organic growth by building editorial programs that connect with audiences and drive search performance. In this role, you’ll lead the strategy behind the content we create—focusing on discoverability, storytelling, and trend-driven topics. You’ll partner closely with SEO, Digital PR, Brand Marketing, Product Marketing, and Creative teams to develop high-quality, search-informed editorial content that attracts and engages new audiences. With support from team members who manage execution and optimization, you’ll stay focused on what we create—and why—to ensure our editorial programs make a measurable impact.The base salary offered for this role and level of experience will begin at $103,680.00 and up to $144,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.In this role, you can expect toOwn the editorial content strategy with a focus on organic growth, visibility, and alignment with audience search behavior.Partner with SEO, Digital PR, and Brand Marketing to identify opportunities for content that meets audience intent across evergreen, trending, and timely topics.Lead the development of editorial programs and campaigns that drive brand visibility while meeting measurable organic search goals.Collaborate with Creative, Product Marketing, and cross-functional teams to ensure all editorial content reflects Chime’s brand voice and storytelling standards.Monitor industry trends, search data, and competitive activity to keep our editorial strategy fresh and forward-looking.Act on performance insights (traffic, engagement, rankings, earned media) to refine content direction and improve outcomes over time.Contribute to Chime’s broader organic growth strategy by ensuring editorial content aligns with SEO, AEO, and Social Search initiatives.To thrive in this role, you have5+ years of experience developing editorial strategies for consumer audiences in digital-first environments.A deep understanding of SEO, digital PR, and how editorial content contributes to organic growth and discoverability.A proven track record of building content programs that drive measurable audience growth and engagement.Experience partnering with creatives, analysts, and marketers to bring editorial strategies to life.Strong storytelling skills and the ability to translate trends and insights into compelling content ideas.Comfort analyzing performance data and applying it to inform strategy and creative direction.Curiosity, agility, and a passion for helping audiences discover what matters.A Little About UsAt Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.Because if we don't—who will?Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.What We Offer For Our Full-time, Regular Employees Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.** In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute** Competitive salary based on experience** 401k match** plus great medical, dental, vision, life, and disability benefits Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off**1% of your time off to support local community organizations of your choice Annual wellness stipend to use towards eligible wellness related expenses Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more. In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!** A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress**Perks also available to Chime Interns.We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com.To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionMarketing, Public Relations, and Writing/EditingIndustriesFinancial Services, Technology, Information and Media, and BankingReferrals increase your chances of interviewing at Chime by 2xInferred from the description for this jobMedical insuranceVision insurance401(k)Child care supportPaid maternity leavePaid paternity leaveDisability insuranceGet notified when a new job is posted.Sign in to set job alerts for “Content Strategist” roles.Senior Content Strategist, Employee ExperienceSan Francisco, CA $120,000.00-$155,000.00 1 day agoDirector of Thought Leadership & ContentSan Francisco, CA $145,000.00-$165,000.00 6 days agoSan Francisco, CA $80,000.00-$130,000.00 1 month agoSan Francisco, CA $114,900.00-$152,200.00 3 months agoDigital Customer Success Manager (Content), CodaSan Francisco, CA $164,500.00-$219,300.00 3 days agoDirector of Thought Leadership & ContentSan Mateo, CA $143,840.00-$167,780.00 1 week agoSan Francisco, CA $250,235.00-$265,000.00 6 days agoSan Francisco, CA $130,000.00-$170,000.00 2 weeks agoSan Francisco, CA $138,400.00-$173,000.00 1 day agoPart-Time Social Media Manager and Content CreatorSan Francisco, CA $60.00-$65.00 2 weeks agoSr. Content Strategist, Customer Experience and AdoptionSan Francisco, CA $133,200.00-$220,200.00 2 weeks agoSenior Director, Social Media Content and ProductionSan Francisco, CA $200,000.00-$224,000.00 5 days agoDirector of Digital Content Strategy, NBA 2KNovato, CA $170,200.00-$250,000.00 3 months agoSan Francisco, CA $92,620.00-$120,450.00 5 days agoX Content Writer - AI Startup, Onsite in SFX (Twitter) Content Influencer & Writer — Onsite | SFSan Ramon, CA $90,000.00-$118,000.00 1 week agoSan Francisco, CA $120,000.00-$160,000.00 2 days agoSenior Manager, Keynote Content and Corporate NarrativeSan Francisco, CA $115,500.00-$204,000.00 1 day agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Lead content strategy focused on organic growth and search performance by collaborating with marketing and creative teams to develop editorial programs that drive audience engagement and brand visibility. | 5+ years developing editorial strategies in digital-first environments with strong SEO knowledge, storytelling skills, and ability to analyze performance data to inform content direction. | About the Role We’re looking for a Content Strategy Manager to shape Chime’s organic growth by building editorial programs that connect with audiences and drive search performance. In this role, you’ll lead the strategy behind the content we create—focusing on discoverability, storytelling, and trend-driven topics. You’ll partner closely with SEO, Digital PR, Brand Marketing, Product Marketing, and Creative teams to develop high-quality, search-informed editorial content that attracts and engages new audiences. With support from team members who manage execution and optimization, you’ll stay focused on what we create—and why—to ensure our editorial programs make a measurable impact. The base salary offered for this role and level of experience will begin at $ 103,680.00 and up to $ 144,000.00 . Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to Own the editorial content strategy with a focus on organic growth, visibility, and alignment with audience search behavior. Partner with SEO, Digital PR, and Brand Marketing to identify opportunities for content that meets audience intent across evergreen, trending, and timely topics. Lead the development of editorial programs and campaigns that drive brand visibility while meeting measurable organic search goals. Collaborate with Creative, Product Marketing, and cross-functional teams to ensure all editorial content reflects Chime’s brand voice and storytelling standards. Monitor industry trends, search data, and competitive activity to keep our editorial strategy fresh and forward-looking. Act on performance insights (traffic, engagement, rankings, earned media) to refine content direction and improve outcomes over time. Contribute to Chime’s broader organic growth strategy by ensuring editorial content aligns with SEO, AEO, and Social Search initiatives. To thrive in this role, you have 5+ years of experience developing editorial strategies for consumer audiences in digital-first environments. A deep understanding of SEO, digital PR, and how editorial content contributes to organic growth and discoverability. A proven track record of building content programs that drive measurable audience growth and engagement. Experience partnering with creatives, analysts, and marketers to bring editorial strategies to life. Strong storytelling skills and the ability to translate trends and insights into compelling content ideas. Comfort analyzing performance data and applying it to inform strategy and creative direction. Curiosity, agility, and a passion for helping audiences discover what matters. #LI-AM1 #LI-Hybrid A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.** In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute** Competitive salary based on experience** 401k match** plus great medical, dental, vision, life, and disability benefits Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off**1% of your time off to support local community organizations of your choice Annual wellness stipend to use towards eligible wellness related expenses Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more. In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!** A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress** ** Perks also available to Chime Interns. We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: . Interested in building your career at Chime? Get future opportunities sent straight to your email. 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Please be assured that your responses (or choosing not to identify) will have zero impact on your candidacy; this information is maintained confidentially and always stored separately from your application. This information will be stored in Greenhouse ( you can review Greenhouse’s privacy policy here ). Access inside Chime to this information is restricted to selected members of the People team, who are committed to keeping details confidential.. Greenhouse will retain this information, along with the rest of the information provided in your application, 18 months from your application date, after which all application information will be anonymized and stored only in that form. Once information is anonymized, neither we nor Greenhouse can determine the individual to whom it once belonged. Select... I identify as: * Select... I identify my sexual orientation as: * Select... Select... I have a disability: * Select... 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