Children’s Hospital of Philadelphia

Ensuring safety and security within hospital premises, including screening, patrols, and emergency response. | High school diploma required; security experience preferred; proficiency with security systems and conflict resolution skills needed. | SHIFT: Day (United States of America) Seeking Breakthrough Makers Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation. At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career. CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means. A Brief Overview This role provides for a safe and secure environment for patients, families, and staff. Also provides a high degree of customer service for visitors, families and staff by helping with way finding and other general questions and requests for assistance. Will also respond to all emergency situations and participate as a first responder during such situations. What you will do • Provides for a secure environment by Performing entry screening at fixed posts and patrolling buildings. • Enforces all security and safety policies and procedures of the Enterprise. • Reports all problems and emergencies to immediate supervisor, and documents security incidents with a written report and daily activity logs. • Promptly responds to all calls and requests for service or emergencies. • When assigned, patrols the immediate surrounding areas and all parking areas utilizing a patrol vehicle or on foot. • Screens all individuals entering the facilities to ensure that they have a business purpose to be in the building. • Checks ID badges, and ensures that all visitors, employees, and contractors wear badges as required. • Confirms that all visitors, vendors and contractors are authorized to be on the property and have been signed in. • Ensures that all individuals comply with the Enterprise's rules and regulations. • Escorts all unauthorized persons from the property. • Provides security escorts when requested for employees, patients, patient families and visitors. • Completes a security escort assignment throughout the Enterprise as directed by a supervisor. • Notifies supervisor when directly requested to provide an escort by any personnel. • Provides the escort with a friendly demeanor in accordance with our ICARE values. • Screens individuals for weapons and/or prohibited items. • Where appropriate, uses either a handheld or walkthrough/by weapons detection device to identify weapons or prohibited items. • Any identified weapons or prohibited items are appropriately documented and secured. • When appropriate, returns the weapons or prohibited items upon the individual leaving the property. • Responds to patient restraint events as needed • Assist clinical teams with the management of aggressive patients. • Hold limbs of patients while restraint devices are applied, or a medical procedure is completed by clinical team members. • Responds immediately to all routine and emergency situations as directed by a Supervisor, Base Operator or by witnessing firsthand. • Responds promptly to all routine security calls and notifies Base of outcome. • Provides support during helicopter landings. • Acts as a member of the Fire Brigade during fire alarms. • Participates as needed in all Emergency Preparedness Events. • Intervenes as necessary in verbal and physical conflicts to ensure the safety of all persons. • Assists with campus parking issues. • Identifies and documents all illegally parked vehicles. • Notifies supervisor to call for tow truck and/or police services as may be necessary. • Assists parking team members as necessary with parking related matters. Education Qualifications • High School Diploma / GED Required • Associate's Degree in Criminal Justice, Management or related field Preferred Experience Qualifications • At least one (1) year of security experience in hospitals, law enforcement, other related Criminal Justice agencies, or military duty with honorable discharge Preferred Skills and Abilities • Basic proficiency with on-line training, computer-based incident reporting, access control/alarm, weapons detection, and closed-circuit television [CCTV] systems • Basic proficiency with office software (Microsoft Office) including email & calendar (Outlook) • Strong verbal and written communications skills • Strong conflict resolution skills • Ability to respond quickly and calmly where individuals may be exhibiting negative or threatening behavior • Ability to operate a company vehicle and/or be insured on a CHOP policy required (Required proficiency) • Ability to work all shift times, and rotate between shifts as needed required (Required proficiency) • Ability to wear a respirator device required (Required proficiency) Licenses and Certifications • Driver's License - Department of Motor Vehicles - upon hire - Required and • PA Act 235 - Pennsylvania State Police - within 4 months - Required and • CPI Training - Crisis Prevention Institute - within 6 months - Required • Certified Healthcare Security Officer (CHSO) - International Association for Healthcare Security and Safety - upon hire - Preferred To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more. EEO / VEVRAA Federal Contractor | Tobacco Statement SALARY RANGE: $20.55 - $25.69 Hourly Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly. ------------------- At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.

Ensuring a safe, secure, and child-centered environment by performing security duties, screening, patrolling, and responding to emergencies. | Requires experience in security or emergency services, proficiency with security systems, conflict resolution skills, and relevant certifications. | SHIFT: Evening (United States of America) Seeking Breakthrough Makers Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation. At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career. CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means. A Brief Overview This role is responsible for ensuring a safe, secure, and child-centered environment for patients, families, visitors, and staff. Security Officers in a pediatric setting provide not only protection but also compassion, family-focused support. Security Officers also respond to all emergency situations within the hospital, including behavioral health events, safety threats and act as trained first responders in accordance with hospital protocols. The position requires sound judgment, calm decision-making, and the ability to partner closely with clinical teams to support safe patient care. What you will do • Provides for a secure environment by performing entry screening at fixed posts and patrolling buildings. • Enforces all security and safety policies and procedures of the Enterprise. • Reports all problems and emergencies to immediate supervisor, and documents security incidents with a written report and daily activity logs. • Promptly responds to all calls and requests for service or emergencies. • When assigned, patrols the immediate surrounding areas and all parking areas utilizing a patrol vehicle or on foot. • Screen individuals entering facilities; check employee ID and visitor badges; enforce CHOP’s rules and regulations; and confirm that all visitors, vendors, and contractors are authorized to be on the property and have been signed in. Escort unauthorized persons from facilities. • Screens all individuals entering the facilities to ensure that they have a business purpose to be in the building. • Checks ID badges, and ensures that all visitors, employees, and contractors wear badges as required. • Confirms that all visitors, vendors and contractors are authorized to be on the property and have been signed in. • Ensures that all individuals comply with the Enterprise's rules and regulations. • Escorts all unauthorized persons from the property. • Provides security escorts when requested for employees, patients, patient families and visitors. • Completes a security escort assignment throughout the Enterprise as directed by a supervisor. • Notifies supervisor when directly requested to provide an escort by any personnel. • Provides the escort with a friendly demeanor in accordance with our ICARE values. • Screens individuals for weapons and/or prohibited items. • Screen individuals for weapons and prohibited items, using a handheld or walkthrough/by detection device where appropriate. Document and secure identified items. • Where appropriate, uses either a handheld or walkthrough/by weapons detection device to identify weapons or prohibited items. • Any identified weapons or prohibited items are appropriately documented and secured. • When appropriate, returns the weapons or prohibited items upon the individual leaving the property. • Responds to patient restraint events as needed • Assist clinical teams with the management of aggressive patients. • Hold limbs of patients while restraint devices are applied, or a medical procedure is completed by clinical team members. • Responds immediately to all routine and emergency situations as directed by a Supervisor, Base Operator or by witnessing firsthand. • Responds promptly to all routine security calls and notifies Base of outcome. • Provides support during helicopter landings. • Acts as a member of the Fire Brigade during fire alarms. • Participates as needed in all Emergency Preparedness Events. • Intervenes as necessary in verbal and physical conflicts to ensure the safety of all persons. • Promptly respond to emergency calls and requests for service. Document security incidents and report emergencies to supervisor. • Assists with on campus situations • Identifies and documents all illegally parked vehicles. • Notifies supervisor to call for tow truck and/or police services as may be necessary. • Assists parking team members as necessary with parking related matters. • Assist with campus parking, identifying and documenting illegally parked vehicles; notifying supervisor to call for a tow truck and/or police services; and assisting parking team members as needed. • Provide support during helicopter landings, fire alarms, and emergency preparedness events. Intervene as necessary in verbal and physical conflicts to ensure safety. Education Qualifications • High School Diploma / GED Required • Associate's Degree in Criminal Justice, Management or related field Preferred Experience Qualifications • At least six (6) months of experience in security, public safety, emergency services, behavioral health, or similar high-interaction roles requiring de-escalation and incident response. Required • At least one (1) year of security experience in hospitals, law enforcement, other related Criminal Justice agencies, or military duty with honorable discharge Preferred Skills and Abilities • Basic proficiency with on-line training, computer-based incident reporting, access control/alarm, weapons detection, and closed-circuit television [CCTV] systems (Required proficiency) • Basic proficiency with office software (Microsoft Office) including email & calendar (Outlook) (Required proficiency) • Strong verbal and written communications skills (Required proficiency) • Strong conflict resolution skills (Required proficiency) • Ability to respond quickly and calmly where individuals may be exhibiting negative or threatening behavior (Required proficiency) • Ability to operate a company vehicle and/or be insured on a CHOP policy required (Required proficiency) • Ability to work all shift times, and rotate between shifts as needed required (Required proficiency) • Ability to wear a respirator device required (Required proficiency) • Experience with de-escalation techniques (Required proficiency) • Ability to manage high-stress or emotionally charged situations (Required proficiency) • Experience in environments with vulnerable populations (patients, families, behavioral health) (Required proficiency) Licenses and Certifications • Driver's License - Department of Motor Vehicles - upon hire - Required and • PA Act 235 - Pennsylvania State Police - within 4 months - Required and • CPI Training - Crisis Prevention Institute - within 6 months - Required • Certified Healthcare Security Officer (CHSO) - International Association for Healthcare Security and Safety - upon hire - Preferred To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more. EEO / VEVRAA Federal Contractor | Tobacco Statement SALARY RANGE: $20.55 - $25.69 Hourly Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly. ------------------- At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.

Reviewing, analyzing, and resolving revenue and billing issues to optimize reimbursement and reduce denials. | Requires at least 3 years of hospital revenue cycle or billing experience, with knowledge of healthcare revenue functions and regulatory compliance. | SHIFT: Day (United States of America) Seeking Breakthrough Makers Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation. At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career. CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means. A Brief Overview The Revenue Integrity Analyst plays a pivotal role in ensuring accurate charge capture, billing and reimbursement across our revenue cycle. You’ll collaborate closely with the Revenue Integrity Specialist (RIS), Revenue Integrity Auditors, and the CDM team — and serve as the key liaison between the RIS and their assigned clinical departments. In this visible, impactful role you’ll help improve internal processes and policies turning them into practical, compliant workflows that optimize reimbursement and reduce denial risk. Ideal candidates are skilled at building productive relationships across departments. If you enjoy problem-solving, cross-functional collaboration, and making a measurable difference in revenue operations, this is an exciting opportunity to grow your career in a mission-driven organization. Apply today and help strengthen the financial health of our hospital system—while enjoying the flexibility of a fully remote role. What you will do Focus on review, correction, trending and prevention of denials within Revenue Integrity’s control Review, identify, analyze EPIC work queues, reports and claim data to identify root cause of denials Works with the RI Specialist and their revenue producing departments to help minimize charge capture methods that may be contributing to denials by analyzing trends in payments and denials, identifying discrepancies, and collaborating with them to resolve issues, prevent revenue leakage Perform applicable analyses to understand net revenue effect of any proposed charge capture changes. Perform internal billing audits to ensure correcting coding/billing regulatory compliance and charge capture accuracy. Serves as resource to Patient Financial Services staff for reporting problems and denials on individual claims. Assists in researching coding issues and recommends solution to account representative. Identifies source of problem and works with analysts to implement corrective actions to ensure that the charge capture is updated to prevent future rejections/denials and to ensure accurate and expedient reimbursement Assist in strategic pricing process to optimize reimbursement within budget guidelines. Participate in ongoing coordination and resolution of revenue issues as they arise. Assists in troubleshooting and resolving issues related to the patient revenue cycle, and assists in development and recommendations. Performs other duties as assigned. Education Qualifications Associate's Degree Business, Healthcare or related field Required Bachelor's Degree Business, Healthcare or related field Preferred Experience Qualifications At least three (3) years Hospital or physician revenue cycle, billing, or coding Required At least five (5) years Experience with coding, billing and CDM maintenance Preferred Skills and Abilities Business Skills: Knowledge of healthcare revenue cycle functions, and billing and collection processes specific to the charge master. (Required proficiency) Regulatory: Knowledge of CMS local, state, and federal regulatory and the various data elements associated with all types of claim forms. (Required proficiency) Business Analytics: Identifies data and analytic challenges including data integrity, appropriateness of data sample, context and consistency between sources. Fully leverages power of analytic tools (Required proficiency) Collaboration: Experience supporting RI initiatives specific to implementation, and/or major process improvement and redesign. (Required proficiency) Facilitator: Plans effectively yet is fluid based on the atmosphere and needs of the audience. Connects with the group. Is masterful and an engaging listener. Experience with coding, billing and CDM maintenance (Required proficiency) Licenses and Certifications Certified Outpatient Coder (CPC-H) - American Academy of Professional Coders (AAPC) - within 12 months - Preferred To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more. EEO / VEVRAA Federal Contractor | Tobacco Statement SALARY RANGE: $74,250.00 - $94,660.00 Annually Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly. ------------------- At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.

Leading a team to achieve fundraising goals and developing innovative donor engagement programs. | At least 10 years of frontline fundraising experience, with a focus on annual and major gifts, preferably in healthcare or hospital settings, and strong interpersonal and organizational skills. | SHIFT: Day (United States of America) Seeking Breakthrough Makers Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation. At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career. CHOP’s Commitment to Diversity, Equity, and Inclusion CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children. We strongly encourage candidates of all races, colors, ethnicities, religions, perspectives, sexes, backgrounds, and lived experiences to apply. A Brief Overview The Executive Director of Enterprise Development oversees the Foundation's regional and enterprise major gift, annual fund, alumni, and employee fundraising programs. The ED of Enterprise Development is a key leader on a team that raised over $50M in FY2025 and will have revenue accountability for a significant component of those dollars raised moving forward. Leading a multi-level team 10-12 staff members, the ED of Enterprise Development will be responsible for developing a strategic vision to leverage the expertise of these frontline areas to increase donor qualification, cultivation, and solicitation. The ED of Enterprise Development will inspire and lead the enterprise team to work collaboratively to achieve a team annual revenue goal of 10M+. This position will report to the Associate Vice President of Individual Giving and serve as an Individual Giving leadership team member. The ED of Enterprise Development will be a highly experienced major gift and annual fund fundraiser who will lead by example in growing and managing a personal portfolio. They will have a sophisticated understanding of annual fund donor engagement and the art of building strong donor portfolios and transitioning donor relationships from transactional to relationship-based. The ED will be an experienced, collaborative, and creative leader. They will be partner with their direct reports to develop innovative opportunities to grow the foundation's alumni and staff giving programs, as well as develop the next generation of philanthropists. What you will do • Inspires a high-performing development program with measurable, aggressive, and attainable fundraising and programmatic goals in support of established priorities. • Manages and leads major and annual gift officers to successfully meet annual performance and pipeline goals. Creates and manages annual operating goals. • Responsible for overseeing the development and implementation of innovative programing and collaborative projects to grow the foundation’s alumni and staff giving programs. • Ensures staff meets expectations for professional development, including active and engaged participation in training, meetings, and conferences. • Collaborate with Direct Response, Planned Giving, Clinical Development and Principal Gifts leaders and colleagues to identify and implement cross-functional donor qualification and cultivation activities. • Manages a portfolio major gifts prospects and supports principal gift work as appropriate. • A full commitment to the success of the mission and high standards of achievement are expected in this position. • Leads with empathy, grace, and compassion. • Develop and implement an annual operational plan for the annual giving program that aligns with the Foundation and Hospital's strategic goals • Work closely with leaders of Donor Relations and Stewardship to steward annual giving donors • Create and manage the Enterprise Development budget to assure sound fiscal expenditures and stewardship. Education Qualifications • Bachelor's Degree - Required Experience Qualifications • At least ten (10) years in frontline fundraising - Required • At least eight (8) years in annual giving, ideally in healthcare or hospital setting - Required • Experience in direct individual solicitation - Required • Experience working closely with public relations, marketing and communications professionals preferred - Preferred Skills and Abilities • Strong written, presentation, verbal, organizational, and interpersonal skills. (Required proficiency) • Ability to persuasively promote the Hospital’s mission through email, video, and social media campaigns. (Required proficiency) • A sincere appreciation for people and how they are each uniquely motivated. (Required proficiency) • Poised and engaging, empathetic communications style based on natural warmth and enthusiasm. (Required proficiency) • Fast-paced and results oriented with the ability to work in a timely manner with multiple deadlines and competing requirements. (Required proficiency) • Demonstration of good judgement, professionalism and the highest standards of ethical conduct. (Required proficiency) • Excellent organizational skills; demonstrated ability to prioritize multiple projects and tasks in a fast-paced environment (Required proficiency) • Strong managerial skills involving administrative processes and in working with colleagues and support staff. (Required proficiency) • Ability to work as an integral part of a fundraising team that includes major giving, planned giving and principal giving. (Required proficiency) • Demonstrated analytical skills. (Required proficiency) • Excellent computer and data skills. (Required proficiency) • Knowledge of statistics, reporting and analytical tools preferred. (Preferred proficiency) • Familiarity with donor database management; Raiser’s Edge preferred. (Preferred proficiency) To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, professionals working onsite - at any CHOP location, for any portion of time - must be vaccinated for COVID-19. Learn more. EEO / VEVRAA Federal Contractor | Tobacco Statement SALARY RANGE: $100,000.00 - $375,000.00 Annually Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly. ------------------- This job is eligible for an incentive program. At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.