Chicken Salad Chick

Assist in restaurant operations, ensure food quality and safety, train and supervise staff, and maintain guest satisfaction. | Experience in restaurant or food service, ability to manage shifts, and good communication skills. | Description Team Leader Job Summary The Team Leader will assist the General Manager (GM) and Assistant Manager (AM) in the operation of a Chicken Salad Chick restaurant in a manner that will provide our guest with a superb experience and will maintain an invigorating and stimulating work environment for all team members while helping the restaurant achieve its financial objectives. Responsibilities will include the areas of Guest Service and Shift Management. Essential Responsibilities • Assist the General Manager and Assistant Manager in the daily operation of the restaurant within the budget. • Ensure compliance with established food standards, food quality, preparation and production by adhering to corporate food handling procedures and policies. • Ensure Chicken Salad Chick procedures are followed in the dining room, service area and kitchen. • Train and counsel hourly team members who work during Team Leader’s shift. • Guarantee highest level of hospitality and service to all guests at all times. • Coach hourly team members during their shift as needed. • Ensure compliance with all personnel records, team member schedules and reports. • Prepare and maintain administrative and financial records as directed by the General Manager. • Ensure specials, promotions, and marketing plans are presented according to company procedures during shift. • Ensure that hours of operation for the restaurant are maintained during their shift. • Ensure compliance with established safety and sanitation procedures and all Federal, State, and local regulations during shift. • Make decisions regarding team member position assignments, disciplinary actions (as needed when acting as Manager on Duty), execution of shift operations and keeping restaurant clean. • Defer decisions to GM/AM regarding hiring or terminating team members, pay increases for team members, vendor specifications, scheduling and purchases beyond those required to execute normal shift operations. Required Knowledge, Skills and Abilities • Ability to work in a fast-paced environment • Ability to clearly and professionally communicate with team members and guests • Ability to multitask • Excellent attendance and punctuality; reliability • Reliable transportation to and from work • Successfully complete formal Shift Leader classes provided by the Corporate Training Department Education and Experience • Restaurant experience highly preferred Physical Demands • Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects • Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday • Must be able to work and perform all duties at any station in the kitchen or service area Note: The statements herein are intended to describe the general nature and level of work being performed by employees, are not to be construed as an exhaustive list of responsibilities, duties, and skills of those in this job classification. Furthermore, they do not establish a contract for employment and subject to change at the discretion of the employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Assist in managing restaurant operations, ensuring customer satisfaction, and supporting staff development. | Requires 1-2 years of related experience, strong communication, organization skills, and ability to learn new software; your experience does not meet these requirements. | Description Assistant Manager Job Summary The Assistant Manager delivers exceptional results through others. They assist the General Manager in providing an engaging environment for restaurant teams and guests while focusing on delivering operational excellence. Chicken Salad Chick Assistant Managers embrace and help lead the Chicken Salad Chick Culture, manage administration and maintain the facility. Essential Responsibilities • Serve as a Brand Ambassador for Chicken Salad Chick. • Understand & adhere to all policies, procedures, standards, specifications, guidelines and training programs. • Ensure that all Guests feel welcome and are given responsive, friendly and courteous service. • Ensure that all products are consistently prepared and served according to CSC standards. • Achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and by creating a positive, productive working environment. • Control cash and other receipts by adhering to cash handling and reconciliation procedures. • Operationally fill in as needed to ensure guest service standards and efficient operations. • Continually strive to develop staff in all areas of managerial and professional development. • Prepare all required paperwork, forms and reports in an organized and timely manner. • Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures. • Sets clear expectations on shift and creates a working environment and serves as a role model to create memorable guest experiences. • Takes actions to solve and celebrates guest feedback. • Monitors food and equipment inventories, conducts inventory counts and maintains inventory records. • Monitors compliance with health, safety, cleanliness, security and fire policies, standards and regulations. • Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for violations of company policies, rules and procedures. Required Knowledge, Skills and Abilities • Excellent written and oral communication skills • Excellent organization skills • Ability to multitask • Working knowledge of back office tools • Ability to quickly learn and master new computer software Education and Experience • One to two years related experience and/or training; or equivalent combination of education and experience Physical Demands • Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects • Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday • Must be able to work and perform all duties at any station in the kitchen or service area General Manager Job Summary The Restaurant General Manager delivers exceptional results through others. They provide an engaging environment for restaurant teams and guests; while focusing on delivering operational excellence. Chicken Salad Chick Managers invest their time in developing future leaders, creating memorable experiences, reinforcing the Chicken Salad Chick Culture; managing administration; and maintaining the facility. The Restaurant Manager consistently keeps our brand promises, inspire their teams and deliver great results. Essential Responsibilities • Serve as a Brand Ambassador for Chicken Salad Chick. • Understand & adhere to all policies, procedures, standards, specifications, guidelines and training programs. • Understand and comply with all federal, state, county and municipal regulations pertaining to health, safety and labor requirements for the restaurant, employees and guests. • Ensure that all Guests feel welcome and are given responsive, friendly and courteous service. • Ensure that all products are consistently prepared and served according to CSC standards. • Achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment. • Develop, plan and implement restaurant marketing, advertising and promotional activities and campaigns, in accordance with the Brand Standards. • Create, communicate, implement and follow up on operations and financial action plans. • Control cash and other receipts by adhering to cash handling and reconciliation procedures. • Make employment and termination decisions consistent with Restaurant Management guidelines. • Oversee and ensure that employee performance appraisals are completed on a timely basis. • Create and maintain schedules for team. • Effectively maximize labor performance by scheduling to business trends while delivering a superb experience to every guest. • Operationally fill in as needed to ensure guest service standards and efficient operations. • Coach and motivate the Assistant Manager(s) and the team. • Continually strive to develop staff in all areas of managerial and professional development. • Prepare all required paperwork, forms and reports in an organized and timely manner. • Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs. • Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures. • Set clear expectations and create a working environment and serve as a role model to create memorable guest experiences. • Take actions to solve and celebrate guest feedback. • Control food and equipment inventories, conduct daily and weekly inventory counts and keep inventory records. • Identify problems, conduct high-level troubleshooting and seek repair/maintenance support for restaurant equipment to ensure equipment is operational. • Monitor and maintain compliance with health, safety, cleanliness, security and fire policies, standards and regulations. • Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for violations of company policies, rules and procedures. Required Knowledge, Skills and Abilities • Excellent written and oral communication skills • Excellent organization skills • Ability to multitask • Working knowledge of back office tools • Ability to quickly learn and master new computer software Education and Experience • Three to five years related experience and/or training; or equivalent combination of education and experience Physical Demands • Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects • Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday • Must be able to work and perform all duties at any station in the kitchen or service area Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills of those in this job classification. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Assist or lead restaurant operations including staff management, customer service, inventory control, cash handling, and compliance with policies and safety standards. | 1-5 years of restaurant or related experience, strong communication and organizational skills, ability to multitask and learn software, physical ability to perform restaurant duties. | Description Assistant Manager Job Summary The Assistant Manager delivers exceptional results through others. They assist the General Manager in providing an engaging environment for restaurant teams and guests while focusing on delivering operational excellence. Chicken Salad Chick Assistant Managers embrace and help lead the Chicken Salad Chick Culture, manage administration and maintain the facility. Essential Responsibilities • Serve as a Brand Ambassador for Chicken Salad Chick. • Understand & adhere to all policies, procedures, standards, specifications, guidelines and training programs. • Ensure that all Guests feel welcome and are given responsive, friendly and courteous service. • Ensure that all products are consistently prepared and served according to CSC standards. • Achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and by creating a positive, productive working environment. • Control cash and other receipts by adhering to cash handling and reconciliation procedures. • Operationally fill in as needed to ensure guest service standards and efficient operations. • Continually strive to develop staff in all areas of managerial and professional development. • Prepare all required paperwork, forms and reports in an organized and timely manner. • Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures. • Sets clear expectations on shift and creates a working environment and serves as a role model to create memorable guest experiences. • Takes actions to solve and celebrates guest feedback. • Monitors food and equipment inventories, conducts inventory counts and maintains inventory records. • Monitors compliance with health, safety, cleanliness, security and fire policies, standards and regulations. • Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for violations of company policies, rules and procedures. Required Knowledge, Skills and Abilities • Excellent written and oral communication skills • Excellent organization skills • Ability to multitask • Working knowledge of back office tools • Ability to quickly learn and master new computer software Education and Experience • One to two years related experience and/or training; or equivalent combination of education and experience Physical Demands • Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects • Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday • Must be able to work and perform all duties at any station in the kitchen or service area General Manager Job Summary The Restaurant General Manager delivers exceptional results through others. They provide an engaging environment for restaurant teams and guests; while focusing on delivering operational excellence. Chicken Salad Chick Managers invest their time in developing future leaders, creating memorable experiences, reinforcing the Chicken Salad Chick Culture; managing administration; and maintaining the facility. The Restaurant Manager consistently keeps our brand promises, inspire their teams and deliver great results. Essential Responsibilities • Serve as a Brand Ambassador for Chicken Salad Chick. • Understand & adhere to all policies, procedures, standards, specifications, guidelines and training programs. • Understand and comply with all federal, state, county and municipal regulations pertaining to health, safety and labor requirements for the restaurant, employees and guests. • Ensure that all Guests feel welcome and are given responsive, friendly and courteous service. • Ensure that all products are consistently prepared and served according to CSC standards. • Achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment. • Develop, plan and implement restaurant marketing, advertising and promotional activities and campaigns, in accordance with the Brand Standards. • Create, communicate, implement and follow up on operations and financial action plans. • Control cash and other receipts by adhering to cash handling and reconciliation procedures. • Make employment and termination decisions consistent with Restaurant Management guidelines. • Oversee and ensure that employee performance appraisals are completed on a timely basis. • Create and maintain schedules for team. • Effectively maximize labor performance by scheduling to business trends while delivering a superb experience to every guest. • Operationally fill in as needed to ensure guest service standards and efficient operations. • Coach and motivate the Assistant Manager(s) and the team. • Continually strive to develop staff in all areas of managerial and professional development. • Prepare all required paperwork, forms and reports in an organized and timely manner. • Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs. • Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures. • Set clear expectations and create a working environment and serve as a role model to create memorable guest experiences. • Take actions to solve and celebrate guest feedback. • Control food and equipment inventories, conduct daily and weekly inventory counts and keep inventory records. • Identify problems, conduct high-level troubleshooting and seek repair/maintenance support for restaurant equipment to ensure equipment is operational. • Monitor and maintain compliance with health, safety, cleanliness, security and fire policies, standards and regulations. • Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for violations of company policies, rules and procedures. Required Knowledge, Skills and Abilities • Excellent written and oral communication skills • Excellent organization skills • Ability to multitask • Working knowledge of back office tools • Ability to quickly learn and master new computer software Education and Experience • Three to five years related experience and/or training; or equivalent combination of education and experience Physical Demands • Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects • Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday • Must be able to work and perform all duties at any station in the kitchen or service area Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills of those in this job classification. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Provide excellent guest service, maintain cleanliness and safety, support team members, and assist in restaurant operations. | Must be able to work in a fast-paced environment, communicate effectively, multitask, have reliable transportation, and be at least 16 years old; restaurant experience preferred for Team Leader. | Description Team Member Job Summary The Team Member is responsible for working directly with guests and fellow team members to Spread Joy, Enrich Lives and Serve Others. This person will support up to three functional areas of the restaurant: Service, Sandwich Line and Production. The Team Member will complete all necessary training through Chicken Salad Chick University (CSCU) in order to flawlessly execute the duties of the assigned position. The Team Member will exhibit the Chicken Salad Chick 10 Non-Negotiable Behaviors and embrace our Culture throughout the shift, helping us become America’s Favorite Place for Chicken Salad! Essential Responsibilities • Offer every guest, on every visit, a superb experience that creates a lasting memory. Greet every guest to welcome them to our restaurant! • Support and assist fellow team members whenever possible. • Maintain a safe, clean, and organized work area according to Chicken Salad Chick (CSC) standards. • Monitor quality, safety and appearance of all products and ingredients. • Complete assigned tasks efficiently and thoroughly in accordance with CSC standards. • Restock work area before leaving shift. • Adhere to Company uniform and grooming standards. • Attend all scheduled employee meetings and bring suggestions for improvement. • Report problems (faulty equipment, product shortages, etc.) to supervisor promptly. • Complete other related duties as assigned by supervisor. Required Knowledge, Skills and Abilities • Ability to work in a fast-paced environment • Ability to communicate effectively with fellow team members and guests • Ability to multitask • Excellent attendance and punctuality; reliability • Reliable transportation to and from work • Must be at least 16 years old Education and Experience • Previous restaurant and/or retail experience a plus Physical Demands • Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects • Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday • Must be able to work and perform all duties at assigned station(s) in the kitchen or service area Team Leader Job Summary The Team Leader will assist the General Manager (GM) and Assistant Manager (AM) in the operation of a Chicken Salad Chick restaurant in a manner that will provide our guest with a superb experience and will maintain an invigorating and stimulating work environment for all team members while helping the restaurant achieve its financial objectives. Responsibilities will include the areas of Guest Service and Shift Management. Essential Responsibilities • Assist the General Manager and Assistant Manager in the daily operation of the restaurant within the budget. • Ensure compliance with established food standards, food quality, preparation and production by adhering to corporate food handling procedures and policies. • Ensure Chicken Salad Chick procedures are followed in the dining room, service area and kitchen. • Train and counsel hourly team members who work during Team Leader’s shift. • Guarantee highest level of hospitality and service to all guests at all times. • Coach hourly team members during their shift as needed. • Ensure compliance with all personnel records, team member schedules and reports. • Prepare and maintain administrative and financial records as directed by the General Manager. • Ensure specials, promotions, and marketing plans are presented according to company procedures during shift. • Ensure that hours of operation for the restaurant are maintained during their shift. • Ensure compliance with established safety and sanitation procedures and all Federal, State, and local regulations during shift. • Make decisions regarding team member position assignments, disciplinary actions (as needed when acting as Manager on Duty), execution of shift operations and keeping restaurant clean. • Defer decisions to GM/AM regarding hiring or terminating team members, pay increases for team members, vendor specifications, scheduling and purchases beyond those required to execute normal shift operations. Required Knowledge, Skills and Abilities • Ability to work in a fast-paced environment • Ability to clearly and professionally communicate with team members and guests • Ability to multitask • Excellent attendance and punctuality; reliability • Reliable transportation to and from work • Successfully complete formal Shift Leader classes provided by the Corporate Training Department Education and Experience • Restaurant experience highly preferred Physical Demands • Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects • Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday • Must be able to work and perform all duties at any station in the kitchen or service area Note: The statements herein are intended to describe the general nature and level of work being performed by employees, are not to be construed as an exhaustive list of responsibilities, duties, and skills of those in this job classification. Furthermore, they do not establish a contract for employment and subject to change at the discretion of the employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Assist in daily restaurant operations, manage team members during shifts, ensure food quality and safety, and maintain guest service standards. | Previous restaurant or retail experience preferred, ability to multitask and communicate clearly, complete formal shift leader training, and physical ability to perform kitchen and service duties. | Hourly Shift Manager / Team Leader • Competitive pay plus tips*CLOSED ON SUNDAYS*Business Hours are from 10am-8pm*Free Meal during your shift*401k and Roth opportunities*Opportunities for Growth Job Summary The Team Leader will assist the General Manager (GM) and Assistant Manager (AM) in the operation of a Chicken Salad Chick restaurant in a manner that will provide our guest with a superb experience and will maintain an invigorating and stimulating work environment for all team members while helping the restaurant achieve its financial objectives. Responsibilities will include the areas of Guest Service and Shift Management. Essential Responsibilities • Assist the General Manager and Assistant Manager in the daily operation of the restaurant within the budget. • Ensure compliance with established food standards, food quality, preparation and production by adhering to corporate food handling procedures and policies. • Ensure Chicken Salad Chick procedures are followed in the dining room, service area and kitchen. • Train and counsel hourly team members who work during Team Leader’s shift. • Guarantee highest level of hospitality and service to all guests at all times. • Coach hourly team members during their shift as needed. • Ensure compliance with all personnel records, team member schedules and reports. • Prepare and maintain administrative and financial records as directed by the General Manager. • Ensure specials, promotions, and marketing plans are presented according to company procedures during shift. • Ensure that hours of operation for the restaurant are maintained during their shift. • Ensure compliance with established safety and sanitation procedures and all Federal, State, and local regulations during shift. • Make decisions regarding team member position assignments, disciplinary actions (as needed when acting as Manager on Duty), execution of shift operations and keeping restaurant clean. • Defer decisions to GM/AM regarding hiring or terminating team members, pay increases for team members, vendor specifications, scheduling and purchases beyond those required to execute normal shift operations. Required Knowledge, Skills and Abilities • Ability to work in a fast-paced environment • Ability to clearly and professionally communicate with team members and guests • Ability to multitask • Excellent attendance and punctuality; reliability • Reliable transportation to and from work • Successfully complete formal Shift Leader classes provided by the Corporate Training Department Education and Experience • Previous restaurant and/or retail experience a plus Physical Demands • Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects • Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday • Must be able to work and perform all duties at any station in the kitchen, service area, or register.