Chick-fil-A Supply

Oversee fleet maintenance operations, manage staff and contractors, ensure safety and compliance, and optimize equipment availability. | Minimum 8 years in fleet management and maintenance, 5+ years supervising teams, proficiency with CMMS/FMMS solutions, and relevant certifications. | Overview The Fleet Maintenance Manager directly oversees the operation of transportation equipment maintenance program in Elsmere, KY. Incumbent is responsible for overseeing the maintenance and repair activities of both in-house fleet maintenance technicians and external contractors to ensure it is completed in a timely and orderly fashion, the right way, the first time. Knowledgeable in most areas of truck/trailer maintenance, the Fleet Maintenance Shop Manager provides team leadership and necessary coaching to develop Fleet Maintenance Technicians and other personnel into dynamic problem-solving team members focused on caring for their teammates in Transportation, the Distribution Center and ultimately the Operators and Restaurants. The Fleet Maintenance Managerdemonstrates a service first attitude while maintaining fiscally responsible behaviors in planning/scheduling maintenance, working with external vendors / suppliers and managing on-site tools, equipment, and spare parts. Our Fleet Maintenance Shop Manager works with external vendors to ensure accurate and timely invoicing and vendor payment and ensuring that contract terms and service level agreements are met. About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supplyâ„¢ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants. Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs. This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation. Benefits:Â On top of annual earnings, you will get an additional $22,000 worth of Benefits per year! • Food and Drinks Provided: Free meals, snacks and drinks as part of your workday! • Generous Paid Time Off: PTO: Accrue up to 3 weeks of PTO your first year with immediate access to (40) hours upon hire Wellness:(16) hours per year Holidays: (7) days per year and (1) floating holiday • Health Insurance Options: A variety of health insurance options for medical, dental and vision, including a no premium health insurance option for individuals and families • Retirement: 401k with 5% match for eligible employees • Education Investment Plan: We offer a $45,000 lifetime maximum benefit for continued education of eligible Team Members! • Additional Benefits: To help you thrive in all areas of life including emotional, social, physical, financial and spiritual. Responsibilities • Oversees the overall fleet maintenance operation for the Elsmere, KY location. This includes up to 3 shifts of employees working both nights and weekends • Develops strategies and plans to align available resources and external service providers with the needs of Transportation Operations to maximize the availability of safe and reliable equipment • Ensures that maintenance operations are performed in a safe and timely manner in compliance with safety, quality, and compliance requirements and industry standards; understands new/planned regulatory changes and its impact on operations • Performs inspections of work being performed and provides feedback • Ensures maintenance requirements are understood including training team on required activities and desired outcomes and ensuring the maintenance SOP's are routinely reviewed and updated • Plans and dispatches daily, weekly, and monthly maintenance activities, including the coordination of services from external vendors • Responsible and accountable for all maintenance technicians and contractors working in a safe manner • Directly participates in the hiring of new staff or onboarding of new contractors • Proactively communicates with Transportation Operations / DC Operations any and all maintenance issues which can disrupt delivery service to restaurants • Reviews performance reports/dashboards to determine if desired outcomes (e.g. KPIs, SLAs) are being achieved and initiates corrective action to address areas requiring attention; performs analysis including trend analysis, root cause analysis, etc • Performs vendor management activities including participating in third-party governance meetings • Performs quality assurance reviews to ensure that fleet maintenance requirements are being met • Supports off-shift critical work and emergency repairs • Performs duties of Fleet Maintenance Technician, when needed • Diagnose complex mechanical and electrical problems, utilizing technology/software where required • Assists and provides guidance with the diagnostics and repair of complex tasks and activities • Participates in the capital planning process and repair vs. replace decisions • Accountable for ensuring spare parts, tools, equipment, and PPE necessary to support the maintenance operations are available when needed • Coaches teams through effective execution and build capability and ownership of systems • Trains staff, as required • At least annually, reviews Fleet Management procedures to ensure they are up-to-date and recommends changes as necessary • Has P&L responsibilities for the Elsmere, KY shop and oversees the annual budget Minimum Qualifications • High school diploma or G.E.D. • 8+ years of related experience in Fleet Management and Maintenance. • 5+ years of experience in supervising • Demonstrated proficiency in all aspects of on-highway vehicle maintenance (tractors, refrigerated trailers, box trucks, liftgates)s • Maintains industry-leading knowledge in and offers suggestions/solutions for continuous improvement • Understanding and safety, quality, and compliance requirements • Highly motivated with strong interpersonal skills; a team player, yet also able to work independently when necessary • Excellent written/verbal communication skills • Excellent problem-solving and multitasking skills • Prior experience using a CMMS / FMMS Solution • Proficiency in Microsoft Office Suite • Ability to travel as required if necessary to support Transportation Operations remotely. Preferred Qualifications • 10 years of experience related to Fleet Maintenance for on-highway vehicles • EPA 608 & EPA 609 License Holder • Class "A" CDL Holder • ASE Certifications Maintained / Up-to-Date • Ability to lead as a servant leader with a demonstrated sense of humility • Deep and robust knowledge of industry standards, leading practices, and industry benchmarks • Demonstrated knowledge of both alternative fuel vehicles and the capabilities required to support their use Minimum Years Of Experience 5 Travel Requirements: 20% Required Level of Education: High School Diploma Preferred Level Of Education Associate's Degree

Lead and manage warehouse shift operations ensuring safety, compliance, team performance, and achievement of KPIs in a food service distribution environment. | High school diploma with 5+ years warehouse leadership experience, knowledge of food service distribution operations, safety standards, and ability to manage teams and drive operational improvements. | The Warehouse Supervisor will lead a shift of warehouse staff for the new Chick-fil-A Supply Distribution Center (DC) in Hutchins, TX . This individual, in collaboration with other leaders, will be responsible for executing safe and effective operations that meet the needs of the organization and its employees. Reporting directly to the Operations Manager, this person will lead a team dedicated to delivering exceptional customer service for Chick-fil-A restaurant Operators while ensuring safety and achievement of several critical key performance indicators (KPIs). The Warehouse Supervisor will help drive the operations of the distribution center and will enable supply chain innovation unique to the food service industry. Most importantly, this person will lead in a way that supports Chick-fil-A’s vision and strategy while embodying the corporate purpose. About Chick-fil-A Supply Chick-fil-A Supply®, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply® ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visit cfa-supply.com . Responsibilities • Motivate, staff, schedule and support a dynamic team responsible for all inbound, outbound, inventory control and completing other warehouse tasks by creating workflow and eliminating waste in the operation • Oversees daytime transportation operation performance to include audits and observations of routes, when required • Serves as point of contact in the absence of senior leaders in the building • Leads operational improvement and change management projects for the building, when required • Drives Safety, Quality and Compliance activities daily as the primary business partner to the SQC site leader • Supports OPEX performance initiatives in partnership with Senior DC Leaders, COBE and other support groups. • Actively supports and leads all process adherence activities, SOPA and compliance audits in the DC • Supports other distribution centers by traveling to other sites to support operational needs, when required • Closely collaborate with leaders and team members to identify, analyze and resolve operational bottlenecks • Monitor expenditure data and support budget management • Recruit, train, and develop a strong team • Mentor Supervisor I and Lead Warehouse Team Members • Collaborate with cross-functional teams regarding overall operations performance, identify and driving areas of improvement • Collaborate with the warehouse ops manager regarding staff performance; identify and drive areas of improvement; and recognize team members’ outstanding performance • Act as a liaison to Restaurant Services, balancing needs of the Operator with the capabilities of the operation • Implement, manage, and improve distribution center operations • Deliver high service levels to Operators and achieve Key Performance Indicators (KPIs) • Work closely with the DC Leadership Team, CFA Supply Services, and various business partners to ensure optimal alignment and collaboration • Support the Chick-fil-A vision and strategy by building a culture that aligns with the Chick-fil-A Supply values of care, safety and excellence • Embody and live out our Corporate Purpose through our words and actions • Complete other activities as required Minimum Qualifications • High school degree or similar • 5+ years of experience in warehouse leadership • Demonstrated experience with and functional knowledge of food service distribution, including warehousing, operations (including Six Sigma and Lean), engineering standards, warehouse equipment, and performance metrics • Working knowledge of innovations in supply chain and warehouse operations • Knowledge of and ability to ensure compliance with general safety standards, quality specifications, and governmental requirements • Ability to complete physically demanding work, including consistently lifting up to 60 pounds • Ability to work a flexible schedule, including weekends, holidays, and rotating shifts • Demonstrated ability to value both relationships and results and to put others above themselves • Strong aptitude to think critically, solve problems, and drive improvements in a professional and respectful manner • Exceptional organization, attention to detail, and communication skills • Strong ability to negotiate and resolve conflict by navigating confrontational situations to ensure all parties are treated with honor, dignity, and respect Preferred Qualifications • 7+ years of experience in warehouse operations, supporting in a food distribution or food manufacturing environment • Experience in a start-up environment • Demonstrated success in operations and people leadership • Experience with a warehouse management system • Proficient in Microsoft Word, Excel, Outlook, and Access; experience with ERP, WMS, and TMS solutions Minimum Years Of Experience 5 Travel Requirements 25% Required Level Of Education High School Diploma or GED