CHEP USA

Lead strategic sourcing and supplier relationship management for third-party manufacturing across the Americas. | Senior procurement leader with experience in strategic sourcing, supplier management, and negotiation in complex environments. | CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model. Job Description We are seeking a senior procurement leader to build and lead our Strategic Sourcing approach for Third‑Party Co-Manufacturing (3PLs) across the Americas. This is a highly visible role with a mandate to transform how we partner with external service providers—shifting from transactional contracting to long‑term, value‑creating partnerships. Key Responsibilities May Include: Lead the execution of procurement strategies for the region/function, integrating global initiatives into regional and functional contexts. Design, manage, and continuously improve procurement strategies, ensuring they are aligned with the organization's goals and the external market environment. Develop, mentor, and lead a high-performing procurement team, fostering a culture of excellence, collaboration, and continuous improvement. Champion the development of procurement professionals and drive the function towards "best-in-class" standards. Oversee the execution of the high value and strategic supplier relationship management . Build strong, collaborative relationships with key suppliers to ensure consistent value delivery, compliance, and innovation. Identify, unlock, and deliver cost savings opportunities across procurement categories. Drive initiatives for hard cost reduction, total cost of ownership (TCO) improvements, and process efficiencies that enhance procurement’s contribution to the business. Redesign and refresh category strategies, ensuring alignment with market trends and business needs. Develop and implement best-in-class sourcing approaches, including market analysis, supplier selection, negotiation, and contract management across all categories. Act as a strategic business partner to senior leadership teams, engaging with functional/regional leaders to understand operational needs, ensuring procurement initiatives meet or exceed business objectives. Ensure procurement processes adhere to corporate policies, ethical standards, and regulatory requirements. Develop risk mitigation strategies for procurement activities and ensure a robust compliance framework is in place. Establish and track procurement performance metrics, ensuring alignment with global procurement objectives. Regularly report on key performance indicators (KPIs), such as cost savings, supplier performance, contract compliance, and risk management. Director, Strategic Sourcing 3PL – Americas - Co-Manufacturing Location: CHEP HQ in Midtown Atlanta (Preferred) or greater Orlando area - Hybrid in office Travel: 30% The Opportunity We are seeking a senior procurement leader to build and lead our Strategic Sourcing approach for Third‑Party Logistics (3PLs) across the Americas. This is a highly visible role with a mandate to transform how we partner with external service providers—shifting from transactional contracting to long‑term, value‑creating partnerships. This role plays a critical part in strengthening operational resilience, improving cost and performance outcomes, and supporting sustainable growth across North and Latin America. Direct Reports: 2 What You’ll Do Lead end‑to‑end strategic sourcing and contract negotiations for 3PL and outsourced service providers across the Americas Build collaborative, long‑term supplier partnerships focused on cost, quality, productivity, and service performance Reduce supplier concentration risk by identifying and onboarding new partners Establish governance models, KPIs, and performance management frameworks Partner closely with Operations, Supply Chain, Legal, Finance, and Sustainability teams Lead and develop a small, geographically distributed sourcing team What You Bring Senior‑level experience in procurement, strategic sourcing, or supplier management Demonstrated success negotiating outsourced industrial, manufacturing, or other 3PL services Experience operating in complex, multi‑country environments Strong commercial judgment, negotiation skills, and stakeholder influence in a 3PL environment Ability to lead through change and operate effectively in ambiguity Bachelor’s degree required; advanced degree or procurement certification preferred What Success Looks Like Strong, trusted partnerships with internal stakeholders and external providers Improved contract structures that enable flexibility, resilience, and value creation Clear visibility and control of supplier performance across regions A sourcing model that supports growth while reducing operational and financial risk Remote Type Hybrid Remote Skills to succeed in the role Category Strategy, Coaching, Contract Management, Cost Management, Cross-Functional Work, Disruptive Thinking, Emotional Intelligence, Feedback, Inclusive Leadership, Influencing, Leading Change, Leading Customer Centric Teams, Market Analysis, Mentorship, Prioritization, Procurement Strategies, Procurement Systems, Responsible Sourcing, Risk Management, Strategic Sourcing, Strategic Thinking, Supplier Management, Supplier Performance Management (PM) We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com. CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model, for available positions.

Lead procurement team managing global raw materials transportation, negotiate contracts, ensure compliance, and drive cost savings. | 5-7 years in transportation/logistics with 2+ years managing people, strong negotiation and compliance knowledge, and experience with global freight operations. | CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model. Job Description Lead the future of supply chain excellence – join us as a Sr. Manager, Procurement Global Raw Materials Transportation to lead a team of procurement professionals and building capabilities to align with evolving global transportation requirements! Key Responsibilities May Include: Lead and develop a team of procurement professionals, building team capabilities to align with evolving global transportation requirements. Manage the annual transportation budget, delivering targeted cost savings for transformation initiatives Negotiate commercial terms with carriers, formalizing a transportation strategy and establishing a core carrier network to enhance operational efficiency. Design and implement a global RFP process for transportation, ensuring consistency and scalability across regions. Oversee compliance with federal and global regulations for all freight movements, including import/export documentation and adherence to standards like C-TPAT, ISPM-15, and INCOTERMS. Build and maintain strong relationships with domestic and international carriers and freight forwarders, ensuring alignment with CHEP’s safety, insurance, and service requirements. Develop and monitor key performance metrics for transportation operations, carriers, and freight forwarders, including the creation of an International Carrier Scorecard. Drive integration of carrier freight management technologies, enhancing reporting capabilities and fostering collaboration across internal, regional, and global teams. The primary role of this position is to maintain targeted customer service levels and drive out domestic and international transportation costs through utilizing industry knowledge, leveraging carrier relationships, and expanding our global presence across the CHEP regions. This role will also be responsible for managing the transportation compliance of all raw materials globally, which includes overseeing all documents related to customs, import/export requirements. They will collaborate with Raw Material Procurement Planning teams across multiple regions. This Manager will be responsible for year over year cost savings for all Transformation initiatives. What You Will Do Major/Key Accountabilities: The key performance indicators for this role are driven by the line of business strategic goals and cover the following categories of performance: Lead and develop a team of five direct reports to expand team capability beyond current state Manage annual budget of multi-million-dollar transportation spend (spend will increase as Blue Forest continues to roll out) Deliver targeted cost savings for Transformation initiatives for CHEP USA and CHEP Global Formalize transportation strategy and core carrier network Facilitate carrier on-boarding and sun-setting Maintain relationships with carriers that meet all safety and insurance requirements Drive team performance levels and further integrate carrier freight management through increased use of technology including reporting and systems Develop and define key performance metrics for team, carriers and freight forwarders Create an International Carrier Scorecard to share cross-regionally and with the carriers Establish reporting to share with regions identifying inter-regional activity, savings, and service Ensure all global CHEP freight movements fall within accordance of all federal and global compliance regulations (i.e. – C-TPAT, ISPM-15, INCOTERMS, etc.) Approximately 30% travel required – domestic and international What You Will Bring Qualifications: Detailed knowledge of the international transportation industry including ocean, rail, barge, drayage, FCL, LCL, and airfreight Knowledge of standard transportation import and export procedures and US DOT requirements Previous experience conducting global freight RFQs Advanced experience with international transportation pricing methods and practices, customs entry processes and brokerage/clearance requirements preferred Experience negotiating commercial terms for both master transportation agreements and ad hoc projects with freight forwarders, NVOCCs, customs brokers and steam ship lines Fundamental understanding of CHEP Global Operations and business segments preferred Thorough understanding of the CHEP Network pallet flows and seasonality preferred Experience: Bachelor’s degree in a business or technical field preferred 5-7 years’ experience in Transportation, Logistics, or Supply Chain 2+ years’ experience with leading/managing people Skills and Knowledge: Ability to demonstrate a working knowledge of business rules and processes Good problem solving, organization, and time management skills Customer service oriented and able to handle large volumes of inquiries Effective verbal and written communication skills Strong computer skills including Microsoft Office (Excel, Word, Outlook), SAP R/3 and Business Warehouse, Salesforce, Power BI What To Expect Scope: Direct reports: 3; total: 5 Responsible for multi-million-dollar annual budget (Blue Forest rollout) Regulatory Compliance of international transportation which includes all import/export documentation retention Accountable for ocean, drayage and intermodal freight for all raw materials related to Blue Forest Program Building and maintaining relationships with freight forwarders and carriers Cost Management Quarterly RFQs Purchase Orders accuracy and maintenance Transportation & Service KPIs Financial Reporting & Budgeting What We Offer Employee Package: Competitive Pay & Annual Bonus Structure Benefits Day 1! Paid Time Off plus Holiday Observances 401K w/ company match (up to 4%) FREE company-paid vision, short-term disability, and life insurance! Tuition reimbursement, parental leave, childcare assistance, profit sharing, and more! Compensation Statement: The salary range for this position is $128,000 to $176,000 per year. Salary & hourly ranges provided take into account a wide variety of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications, geographic differentials and other business and organizational needs. Therefore, actual amounts offered may be higher or lower than the range provided. If you have questions, please speak to your Talent Acquisition Partner about the flexibility and detail of our compensation philosophy. Dependent on the position offered, other forms of compensation may be part of a total offering beyond medical & retirement benefits and may include other monetary incentives or business benefits. Remote Type Hybrid Remote Skills to succeed in the role Coaching, Collaboration, Disruptive Thinking, Feedback, Inclusive Leadership, Leading Change, Leading Customer Centric Teams, Mentorship, Motivating Teams, Prioritization, Self-Awareness We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com. CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model, for available positions.

Manage and grow a portfolio of high-potential accounts by developing strategic relationships, executing growth strategies, and collaborating cross-functionally to deliver tailored solutions. | Bachelor’s degree with 5-7 years sales/account management experience, preferably in shelf stable goods or FMCG, managing large accounts and driving revenue growth. | CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model. Job Description 🌟 Senior Account Manager – Drive Growth, Build Loyalty Are you passionate about building strong customer relationships and unlocking growth potential? Join our team as an Account Development Manager supporting our Shelf Stable category, where you'll take ownership of a portfolio of 18 to 40 high-growth potential accounts within a specific product category. In this role, you’ll: Lead strategic account development, nurturing and expanding existing customer relationships. Collaborate cross-functionally to deliver tailored solutions that drive satisfaction, loyalty, and long-term value. Execute targeted growth strategies, identifying opportunities and turning insights into action. Be the voice of the customer, ensuring their needs are met and exceeded through proactive engagement and innovation. If you're a relationship builder with a growth mindset and a knack for strategic execution, we want to hear from you. Let’s grow together. Key Responsibilities May Include: Manage relationships with major customers, ensuring alignment with CHEP’s strategic goals and delivering revenue growth while achieving customer satisfaction targets. Collaborate with senior leadership and internal teams to create and implement strategic account plans, with a focus on identifying growth opportunities, optimizing costs, and promoting sustainability. Lead high-level negotiations and commercial tenders, securing favorable terms that meet both business objectives and customer expectations. Identify and capitalize on new business opportunities, driving incremental revenue and expanding CHEP’s market presence within your portfolio. Conduct regular business reviews and audits with customers, ensuring compliance with CHEP’s annual audit plan and maintaining accurate asset management records. Monitor and assess account performance metrics such as NPS and customer satisfaction, developing and executing action plans to address areas for improvement. Build and sustain relationships with stakeholders at all levels within customer organizations, driving strategic initiatives and improving supply chain efficiencies. Lead cross-functional teams to deliver innovative, value-added services and solutions that meet customer needs and promote mutual growth. Category: Shelf Stable Foods/Canned Goods Location: Field based US - Must be located near a major airport Travel: 30-50% Major/Key Accountabilities: For designated portfolio, develop account strategies, including identifying value streams, in collaboration with key customer stakeholders. Identify, build and manage relationships with key customer decision makers and influencers (including creating a relationship management plan), using NPS to identify measures required to improve customer experience, develop and deliver plan of actions and deliver on the account growth strategy and to steer the CHEP team. Drive cross-functional alignment with internal experts to configure solutions and negotiate contractual terms that meet customer’s strategic goals (i.e., relentless customer focus). Develop and execute tailored strategies for customers that ensure their ongoing satisfaction and loyalty leading to growth and profitability of the account. Shape and manage ongoing sales opportunities to grow account, manage cross-functional teams to deliver proactive proposals, RFP responses, contract renewals, and continuous improvement plans. Monitor impact delivered to customer on an annual basis, align on the results with key stakeholders, and delivering on growth objectives. Collaborate with integrated marketing team and leverage sales enablement platform to share relevant brand materials and collateral to build strong customer relationships, support customer success story creation. Collaborate with Logistics and Customer Experience teams to deliver high customer service and day to day operations. Own strategic, financial and operational performance of the account: Track and report out on key metrics measuring impact delivered to customer; lead cross-functional team to deliver annual account objectives; lead regular customer business reviews, oversee performance vs agreed KPIs, proactively and timely resolution of any performance issues. Act as a subject matter expert and develop own capability to leverage best in class account management methodology, technology and cross-functional collaboration. Qualifications: Bachelor’s Degree minimum or related experience 5-7 Years Sales and Account Management Experience Preferred experience in Shelf Stable Goods/Canned Foods Experience: Proven success in developing & managing strategic relationships with key contacts Experience managing a book of business greater than $10M in sales (10-20 accounts) Account Management experience within FMCG, Supply Chain, or Transportation/Logistics; Shelf Stable/Canned Good Preferred Proven record of selling / negotiating in highly complex strategic environments Proven success driving significant volume growth with existing customers through relationship development Extended work in cross functional matrix oriented internal structures Experience identifying joint business initiatives (farming within customer accounts) and implementing / delivering against those opportunities Ability to manage multiple accounts efficiently while overseeing projects and deadlines Remote Type Fully Remote Skills to succeed in the role Account Management, Active Learning, Adaptability, Asset Management, Business Strategies, Communication, Cross-Functional Work, Curiosity, Customer Retentions, Customer Satisfaction, Digital Literacy, Emotional Intelligence, Empathy, Initiative, Negotiation, Partnership Development, Problem Solving, Relationship Management, Revenue Growth, Solutions Development, Stakeholder Engagement, Strategic Planning, Value Propositions We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com. CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model, for available positions.