Checkr

Design, build, and launch full-stack applications, APIs, and scalable architectures, collaborating closely with stakeholders. | 6+ years of full stack development experience, strong skills in JavaScript frameworks, and experience building scalable systems. | Checkr Trust is building safer communities by providing our customers with risk signals about its users. Every year, our team provides insights on tens of millions of users across multiple verticals: online dating, caregiving, car rental, short-term rentals and many more. We acquire, analyze, and deliver insights in smart, scalable ways that help organizations identify and mitigate risk. We are part of the Checkr start-up lab: we operate with the speed of a small startup, while enjoying the leverage and resources of a known technology brand. Since launching, we've seen significant growth and we are looking for a Senior Full Stack Software Engineer to play a pivotal role in the continued growth of our startup. You are the right fit if: • You have strong product opinions and aren't afraid to voice them. • You are comfortable with ambiguity and rapidly changing priorities. • You value in-person collaboration and fast iteration with the team. • You know when to optimize for speed versus striving for perfection. • You are comfortable working access the entire software stack. • You take full ownership-from idea to execution to real customer and business impact. Responsibilities: • Work closely with customers, engineers, and leaders to design, build, and launch new products. • Take full ownership of the entire process of developing end-to-end applications - from shaping the idea to delivering the finished application. • Build and improve APIs, including integrating with third-party services to expand what our products can do. • Embrace a customer-centric, product-first approach - partner directly with customer success, customers and stakeholders to better understand their needs and turn those into useful features. • Keep code reliable and easy to maintain with solid testing, thoughtful reviews, and good practices. • Run and measure product experiments, using what you learn to guide future development. • Building scalable APIs and asynchronous event-based architecture that can reliably handle very high traffic. What you bring: • BS/MS degree in either computer science or electrical engineering • Have founded or held early roles at successful fast-paced startups • 6+ years of full stack software development experience • Advanced knowledge in Ruby (Ruby on Rails)/ Javascript (React), or similar languages/frameworks • Amazing product sense - we will ask you how the product should look like • Experimentation mindset - autonomy and empowerment to validate a customer need, get team buy-in, and ship a rapid MVP • Experience building scalable technical architecture that can scale to 10mm+ users (including observability tooling, container orchestration, etc) Nice to have: • Experience with trust & safety, IDV, background check products or criminal data • Experience with data analysis and processing • Experience building and working with scrapers and scraping technology We are committed to leveling the playing field and welcome all interested candidates to apply, even if you don't meet every qualification outlined above. What you get: • A fast-paced and collaborative environment • Learning and development allowance • Competitive compensation and opportunity for advancement • 100% medical, dental, and vision coverage • Up to 25K reimbursement for fertility, adoption, and parental planning services • Flexible PTO policy • Monthly wellness stipend, home office stipend • Working at a startup within a startup

Design and maintain dashboards, assess vendor data quality, and collaborate on technical data requirements. | 2+ years of analytical and technical skills, experience with databases, SQL, and data modeling, and ability to translate data into insights. | About Checkr Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including DoorDash, Coinbase, Lyft, Instacart, and Airtable. We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company. About the team: We are a specialized analytics unit embedded within the Supply Chain organization. Our team is responsible for the health, quality, and rigorous assessment of the external vendors that power our platform. Checkr is a data platform, and this team is the gatekeeper of that data. Examples of what you’ll do: Design, build, and maintain comprehensive dashboards to monitor Key Performance Indicators (KPIs) for current data vendors Develop automated alerting systems to flag SLA breaches, allowing the Vendor Management team to address performance issues in real-time. Lead the quantitative assessment of potential new vendors by conducting "bake-offs" (side-by-side testing); compare coverage, accuracy, and freshness of new datasets against incumbent providers. Define and standardize the definition of "Data Quality" for criminal records, creating a scoring model that weighs factors like PII completeness (DOB, SSN availability) and disposition accuracy. Partner with Vendor Managers to provide data-backed leverage during contract negotiations and renewals Collaborate with Product and Engineering teams to translate changes in vendor data structures (e.g., a court changing how they classify misdemeanors vs. felonies) into technical requirements for their ingestion pipeline. Bridge the gap between business needs (e.g., "We need faster checks in Cook County") and technical reality by analyzing if alternative vendors or access methods (scraper vs. API vs. runner) offer a viable solution. Document data lineage and vendor-specific logic to ensure transparency and maintain a clear audit trail for compliance inquiries Analyze trends in downstream metrics to identify specific vendors or jurisdictions that are statistically prone to inaccuracies Generate educational resources for internal stakeholders What you bring: 2 + Yrs of Strong analytical and technical skillsets to translate data to actionable insights Experience with data modeling via SQL transformation with best practices to ensure top performance and optimization Experience in managing databases, including relational database architecture, query optimization, and database schema design. Conceive, implement and maintain data models or views that simplify reporting, expand access to insights, and support ongoing analysis and reporting Experience with DBT, Snowflake, Looker, Airflow a plus Experience working with notebooks, excel a plus Experience working with APIs or unstructured data a plus What you’ll get A fast-paced and collaborative environment Learning and development allowance Competitive cash and equity compensation, and opportunity for advancement 100% medical, dental, and vision coverage Up to $25K reimbursement for fertility, adoption, and parental planning services Flexible PTO policy Monthly wellness stipend Pay Transparency Disclosure One of Checkr’s core values is Transparency. To live by that value, we’ve made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website. On-target Earnings OR Base Salary range (San Francisco, CA) $115,000—$135,000 USD On-target Earnings OR Base Salary range (Denver, CO) $97,000—$114,000 USD At Checkr, we believe a hybrid work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO, San Francisco, CA, and Santiago, Chile. Individuals are expected to work from the office 2 to 3 days a week. Starting January 2026, hub-based employees will be expected to work from the office 3 days per week. In-office perks are provided, such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages. Equal Employment Opportunities at Checkr Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance. *Legitimate Checkr emails will always include our official domain name after the @ symbol (e.g., name@checkr.com or name@ext.checkr.com).

Design and maintain dashboards, develop alerting systems, assess vendor data quality, and collaborate on technical data solutions. | 2+ years of analytical and technical experience, proficiency in SQL, database management, and familiarity with data modeling and APIs. | About Checkr Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr's innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including DoorDash, Coinbase, Lyft, Instacart, and Airtable. We're a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company. About the team: We are a specialized analytics unit embedded within the Supply Chain organization. Our team is responsible for the health, quality, and rigorous assessment of the external vendors that power our platform. Checkr is a data platform, and this team is the gatekeeper of that data. Examples of what you'll do: • Design, build, and maintain comprehensive dashboards to monitor Key Performance Indicators (KPIs) for current data vendors • Develop automated alerting systems to flag SLA breaches, allowing the Vendor Management team to address performance issues in real-time. • Lead the quantitative assessment of potential new vendors by conducting "bake-offs" (side-by-side testing); compare coverage, accuracy, and freshness of new datasets against incumbent providers. • Define and standardize the definition of "Data Quality" for criminal records, creating a scoring model that weighs factors like PII completeness (DOB, SSN availability) and disposition accuracy. • Partner with Vendor Managers to provide data-backed leverage during contract negotiations and renewals • Collaborate with Product and Engineering teams to translate changes in vendor data structures (e.g., a court changing how they classify misdemeanors vs. felonies) into technical requirements for their ingestion pipeline. • Bridge the gap between business needs (e.g., "We need faster checks in Cook County") and technical reality by analyzing if alternative vendors or access methods (scraper vs. API vs. runner) offer a viable solution. • Document data lineage and vendor-specific logic to ensure transparency and maintain a clear audit trail for compliance inquiries • Analyze trends in downstream metrics to identify specific vendors or jurisdictions that are statistically prone to inaccuracies • Generate educational resources for internal stakeholders What you bring: • 2 + Yrs of Strong analytical and technical skillsets to translate data to actionable insights • Experience with data modeling via SQL transformation with best practices to ensure top performance and optimization • Experience in managing databases, including relational database architecture, query optimization, and database schema design. • Conceive, implement and maintain data models or views that simplify reporting, expand access to insights, and support ongoing analysis and reporting • Experience with DBT, Snowflake, Looker, Airflow a plus • Experience working with notebooks, excel a plus • Experience working with APIs or unstructured data a plus What you'll get • A fast-paced and collaborative environment • Learning and development allowance • Competitive cash and equity compensation, and opportunity for advancement • 100% medical, dental, and vision coverage • Up to $25K reimbursement for fertility, adoption, and parental planning services • Flexible PTO policy • Monthly wellness stipend At Checkr, we believe a hybrid work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO, San Francisco, CA, and Santiago, Chile. Individuals are expected to work from the office 2 to 3 days a week. Starting January 2026, hub-based employees will be expected to work from the office 3 days per week. In-office perks are provided, such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location. Equal Employment Opportunities at Checkr Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco's Fair Chance Ordinance. • Legitimate Checkr emails will always include our official domain name after the @ symbol (e.g., name@checkr.com or name@ext.checkr.com).

Lead and refine AI-powered content strategy and editorial workflows, create diverse digital content assets, manage content operations systems, and collaborate cross-functionally to support marketing and growth initiatives. | Expertise in generative AI and prompt engineering, strong editorial and brand sensibility, operational skills to build scalable content systems, and ability to collaborate with marketing, legal, and web operations teams. | About Checkr Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including DoorDash, Coinbase, Lyft, Instacart, and Airtable. We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company. About the team/role Checkr is seeking a dynamic Content Operations Manager to lead the evolution of our digital content engine. In this pivotal role, you’ll drive the growth marketing content strategy by harnessing AI and agentic workflows to generate a variety of content assets—articles, videos, scripts, emails, landing pages, and more—designed to elevate both B2B and B2C business growth. You will architect and refine AI-powered editorial workflows, ensuring that each output aligns with Checkr’s brand voice, quality standards, and compliance requirements. You’ll partner with Marketing, Web Operations, Growth, and Legal teams to build efficient content systems—ticketing platforms, production roadmaps, publishing pipelines—and drive impactful assets that support SEO, digital PR, brand presence, and broader growth initiatives. Your success will stem from a unique blend of creativity, operational rigor, and AI fluency. You’ll bring deep expertise in generative AI tools and prompt engineering, alongside editorial acumen to fine-tune content assets with clarity, consistency, and brand integrity. Skilled in building scalable systems, you’ll implement workflows and tools that enhance visibility, efficiency, and accountability across the content lifecycle. You are a proactive learner—constantly staying ahead of evolving AI and content trends—and a collaborator at heart, adept at working cross-functionally to align content strategy with business objectives and drive measurable outcomes. What you’ll do • Define and lead the content strategy for growth marketing: Orchestrate content initiatives across teams and channels, ensuring every asset advances business outcomes, reinforces brand voice, and creates a cohesive customer journey. • Create digital content assets: Generate new digital content assets for Checkr products; articles, videos, scripts, posts, emails, and landing page copy—through AI and agentic workflows. • Build editorial workflows: Refine editorial processes using AI tools and systems; ensure consistent quality, brand voice, and compliance best-practices. • Align content with business objectives: Curate content to contribute to business growth across B2B and B2C products; content assets to support SEO, web, brand, and marketing initiatives. Manage and build content operations systems: Create efficient, transparent ticketing systems and roadmaps; collaborate with cross-functional stakeholders to prioritize asset production for various use cases. • Support asset publishing and implementation: Oversee asset publication processes; collaborate with web operations teams and self-serve asset publishing across Checkr website properties. • Run third-party digital PR campaigns: Contribute to growing Checkr’s online presence; collaborate with internal and external stakeholders to build digital PR campaigns, optimized referral profiles, and online communities. What you bring • AI fluency & prompt engineering: Deep understanding of how to leverage generative AI tools; skilled at structuring prompts to drive specific outcomes. • Operational & system builder: Demonstrated ability to build scalable content operations systems; workflow orchestration and ticketing systems that streamline content asset production. • Strong editorial & brand sensibility: Exceptional attention to detail and brand voice; experienced in refining AI-generated content to maintain clarity, compliance, style consistency, and brand integrity. • Cross‑functional collaboration: Proven track record of working effectively with Marketing, Legal, Web Ops, and Growth teams to align content asset production with broader business goals. • Adaptive & continuous learner: Strong growth mindset and curiosity; actively stays ahead of AI and content trends, experiments with emerging tools and workflows, and iterates processes to drive quality and efficiency. What you’ll get • Opportunity to work with the latest AI and machine learning technologies in a dynamic and innovative environment. • A fast-paced and collaborative environment • Learning and development allowance • Competitive cash and equity compensation and opportunity for advancement • 100% medical, dental, and vision coverage • Up to $25K reimbursement for fertility, adoption, and parental planning services • Flexible PTO policy • Monthly wellness stipend, home office stipend At Checkr, we believe a hybrid work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO, San Francisco, CA, and Santiago, Chile. Individuals are expected to work from the office 3 days a week. In-office perks are provided, such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages. One of Checkr’s core values is Transparency. To live by that value, we’ve made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website. The base salary range for this role is $118,000 to $139,000 in San Francisco, CA. The base salary range for this role is $100,000 to $118,000 in Denver, CO. Equal Employment Opportunities at Checkr Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.

Handle high volumes of customer inquiries, resolve complex issues, serve as subject matter expert, contribute to process improvements, and collaborate with cross-functional teams. | 3+ years customer-facing experience, strong communication and analytical skills, proficiency with CRM and support tools, familiarity or willingness to learn FCRA compliance, and ability to work in a fast-paced environment. | About CheckrCheckr is building the data platform to power safe and fair decisions. Established in 2014, Checkr's innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including DoorDash, Coinbase, Lyft, Instacart, and Airtable. We're a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company. The Senior Enterprise and Strategic Support Specialist at Checkr is a pivotal role that combines advanced problem-solving skills with a customer-centric approach. This position requires handling sensitive information with care, swiftly resolving complex issues, and maintaining high-quality support standards. As a subject matter expert, you'll guide team members, contribute to process improvements, and drive innovation in our support services. Your empathy, adaptability, and excellent communication skills will be crucial in delivering exceptional customer experiences that align with Checkr's mission of building a fairer future in the hiring industry. This role offers the opportunity to make a significant impact on our operations while fostering a culture of excellence in customer support. What you'll do: • Handle high volumes of customer inquiries via various channels with professionalism • Deliver exceptional, personalized customer service • Swiftly resolve complex issues while maintaining quality and meeting deadlines • Serve as a Subject Matter Expert on products, features, and common issues for your customer portfolio • Proactively identify and implement operational gaps that impact customer experience • Contribute to team knowledge base and training materials for a specialized group of accounts • Collaborate with cross-functional teams to resolve complex issues • Maintain strong relationships with key stakeholders, including our Sales, Customer Success, Implementations, Shared Services, and Escalations groups to proactively identify unique customer requirements for our Enterprise and Strategic accounts • Stay up-to-date with product knowledge and industry trends • Meet or exceed performance metrics and quality standards • Support new business initiatives to improve customer and agent experiences • Handle sensitive information with utmost care and confidentiality • Generate regular reports on customer issues, trends, candidate outreach, and general support performance • Conduct in-depth research to resolve complex customer inquiries • Analyze data to identify patterns and suggest improvements in support processes What you bring: • 3+ years of experience in a customer-facing role • Strong written and verbal communication skills • Advanced problem-solving and critical thinking abilities • Excellent analytical skills to identify root causes and deliver effective solutions • Proven track record of handling complex customer inquiries efficiently • Ability to navigate ambiguous scenarios and think creatively • Customer-centric mindset with high empathy and adaptability • Proficiency in CRM systems, support tools, and chat systems • Experience in maintaining and improving knowledge bases • Familiarity with FCRA standards and compliance (or willingness to learn) • Ability to thrive in a fast-paced, ever-changing environment • Strong multitasking skills and effective time management • Passion for continuous learning and process improvement • Comfortable with technology and able to adapt to new tools quickly • Strong research skills and attention to detail • Ability to synthesize complex information and present findings clearly • Team player with a positive attitude and willingness to learn • Experience mentoring or guiding team members (preferred) • Proficiency in data analysis and reporting tools (preferred) • High school diploma or equivalent; Associate's degree preferred What you get: • A fast-paced and collaborative environment • Learning and development allowance • Competitive compensation and opportunity for advancement • 100% medical, dental, and vision coverage • Up to 25K reimbursement for fertility, adoption, and parental planning services • Flexible PTO policy • Monthly wellness stipend, home office stipend One of Checkr's core values is Transparency. To live by that value, we've made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website. At Checkr, we believe a hybrid work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO, San Francisco, CA, and Santiago, Chile. Individuals are expected to work from the office 2 to 3 days a week. Starting January 2026, hub-based employees will be expected to work from the office 3 days per week. In-office perks are provided, such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages. The hourly pay range for this role is $22.60 - $28.37 in Denver, CO. Equal Employment Opportunities at Checkr Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco's Fair Chance Ordinance.