7 open positions available
Lead strategic operational oversight and business operations management for innovation entities and programs. | 12+ years experience in finance or operations with strong analytical, strategic, and leadership skills. | Location: New York, NY Reports to: Head of Open Innovation, Digital Ventures & Startup Programs Contract: Full-time, permanent CHANEL At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. About The Role CHANEL is looking for a Sr. Group Director, Innovation Business Operations to join our global Open Innovation Team in New York City. This is a rare opportunity to shape the operational future of innovation across the House. Working across more than five legal entities, three markets and a dynamic network of internal and external partners, you will be at the center of the operational engine that turns bold ideas into real-world ventures, experiences and new ways of working. You will partner closely with innovators across the House, as well as Finance, Legal, People, regional and international teams, to build the smart, scalable and compliant operating model that brings CHANEL’s innovation ambitions to life. Our ideal candidate brings 12+ years of experience in finance, operations or a related field, combined with the curiosity and drive to make complex work feel simple, elegant and future-ready. You are energized by turning ambiguity into momentum, using emerging technology and new ways of working to solve operational challenges, and creating the conditions for innovators to move faster, smarter and with confidence. This role is designed for a strategic operator who enjoys building what does not yet exist and influencing how innovation takes shape across a global organization. There are several critical pillars to lead within the Open Innovation team. What Impact You Can Create At Chanel Provide strategic operational oversight for all OI entities and programs, guiding innovation teams and internal and external stakeholders to manage logistics efficiently, compliantly and with future-focused simplicity and impact, while creating the conditions for breakthrough ideas to scale responsibly. Business Operations Management and Administration for Open Innovation (OI) Entities • Lead the financial operating rhythm for all OI entities and programs, helping teams make smart investment choices through clear visibility into current and planned spend • Partner with OI leaders and Finance teams across the US, UK and Luxembourg to shape annual budgets that support today’s priorities and anticipate future growth across OI entities • Act as point person for finance for all OI entities (budget and forecast planning, tax reporting, cash forecasting, etc.) with staff costs managed in partnership with P&O • Translate retail entity P&L insights into actionable opportunities to optimize spend, strengthen performance and improve profitability • Periodic reviews of retail entity bank accounts and credit card management, and reporting and sales in retail Shopify to ensure proper tax categorization, reporting capture by revenue streams, proper COGS categorization, etc. Legal, Regulatory, and Code Requirements • Build trusted partnerships with Global and local Legal teams to navigate innovation topics for OI, continuously improving how teams collaborate and move work forward with clarity and confidence • Serve as the central business partner for legal agreements, engaging the right internal or external counsel and helping teams understand key considerations, requirements and negotiation dynamics • Bring structure and visibility to contract planning, budgeting and tracking across all OI entities, ensuring agreements are managed with discipline and anticipation • Design efficient vendor onboarding and invoice management processes for OI US and UK, ensuring spend is tracked against budget, goods and services are properly confirmed, and contract requirements are met • Partner with Regulatory teams as needed to anticipate and address considerations such as claims, client waivers and other requirements across OI ventures and activities, serving as the business point of contact • Provide oversight for retail entity compliance, working with the local Ops Director to ensure activities align with building lease terms, landmarks regulations, business licensing, food safety certifications, fire safety requirements and related obligations Business Operations Effectiveness • Support program and project management and portfolio coordination in partnership with OI team and leaders • Offer insightful and proactive guidance to business operational partners, translating unique needs of OI within the constraints of existing processes and compliance requirements • Manage design and implementation of operations related to establishing new businesses and partnerships, including setting up financial and legal aspects of new locations and entities within Chanel, or financial aspects of employment models and operational models. This could include setting up either internal structures for accounting, reporting, compliance and tax support or externalized solutions with partners • Enable smart, agile procurement by supporting vendor and partner negotiations, securing strong financial and legal conditions for new ventures, partnerships and investments while leveraging simple tools, templates and light-touch CHANEL support • Build meaningful visibility into business performance by tracking relevant KPIs, developing thoughtful benchmarks for new concepts and investments, and translating insights into recommendations that help teams maximize success • Champion adoption of new operational tools, training and supporting teams to use local systems accurately and confidently for tracking, program management and stronger day-to-day execution • Create repeatable operating playbooks that allow promising concepts to move from pilot to scale with greater speed, consistency and confidence Tech and Emerging Tech • Orchestrate relationships with technical support partners and Chanel Tech, ensuring contracts, escalations and evolving tech needs are managed with clarity and responsiveness • Guide security and privacy reviews for new or evolving technologies, helping teams introduce tools responsibly while enabling innovation to move forward with confidence • Bring discipline and visibility to software license management, ensuring tools are current, thoughtfully budgeted and used effectively to support OI teams • Stay close to emerging technologies and translate their operational implications into practical opportunities for OI teams Store Operations Note: Over time, these responsibilities will transition to retail Ops Directors with ongoing oversight • Ensure retail entities operate with excellence by overseeing building and food safety protocols and reinforcing a culture of care, compliance and readiness • Cultivate productive relationships with building owners and property support teams to ensure the space is well supported and operational needs are addressed proactively • Serve as a trusted escalation point for technical or physical building maintenance matters, helping resolve issues quickly and thoughtfully when needed • Guide retail entity Operations team and serve as the connective point to CHANEL Security, Finance and other partners to support a seamless, safe and well-run environment YOU ARE ENERGIZED BY • Working collaboratively across markets, functions and teams to find new and better ways of working • Navigating complex local and global processes while building strong relationships with internal and external partners • Solving operational issues quickly and effectively with stakeholders at all levels • Communicating clearly with senior leaders, external partners and internal stakeholders while staying close to operational details • Connecting ideas, solving problems and bringing strong attention to detail • Leading through influence, expertise and strong partnership • Turning an ambitious vision into a practical path forward and bringing others with you What You Will Bring To The Team • Bachelor’s degree and/or experience working in finance or a related analytical field (FP&A, accounting, finance operations) • Ease with tech, fluency with new systems, AI and integrated technologies • Critical thinking to identify challenges and opportunities to improve processes or approach, to step back and ask the right questions and probe effectively to ensure full understanding of complex or ambiguous situations • Intellectual curiosity to constantly seek new, creative and better ways to do repeatable tasks simply and effectively and minimize administration for the team • Creative problem-solving approach, marrying both divergent and convergent thinking to find novel solutions to challenges while being pragmatic and efficient • A builder’s mindset: comfort creating structure from ambiguity, testing new approaches and evolving them as the work grows • Executive presence and sound judgment, with the ability to simplify complexity and inspire confidence across a broad stakeholder network POSITION LOGISTICS • Partially Remote: Role requires a minimum of three days in-person office presence at the 9 West office, one of those days each week in-person at the innovation space in Soho • Global Corporate role, requiring occasional early morning meetings or evening events as well as periodic travel 3-4 times a year • Opportunities for visibility to region Presidents, Senior-Level Legal, P&O and Finance partners as well as innovators across the House and externally • A distinctive opportunity to shape the operating model behind some of CHANEL’s most forward-looking work Compensation • The anticipated base salary range for this position is $ 175,000 through $ 212,200. Base salary is one component of the total compensation for this position. Other forms of variable pay will be offered for this position. Other components will include bonus potential, benefits, and/or perks. Benefits and Perks: • Wellbeing resources include dedicated paid time off for wellbeing and a Wellbeing fund • Family and care giving benefits (including parental leave, fertility support, Milk Stork, and Care.com Membership) • Generous paid time off policies to include vacation, holiday, sick and volunteer days • 401K and other incentives • Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program • Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking Additional Information: CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in: Diversity and Inclusion: • At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organization and the connections we have with each other and our clients • We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support CHANEL Community: • CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities • Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations Sustainability: • CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels • Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives Arts and Culture: • We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. • US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center Fondation CHANEL: Note: For more information, please navigate to the Fondation CHANEL website here. • Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years. Career and Leadership Development: We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills • CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.
Lead strategic operational and financial oversight for innovation entities across global markets. | Bachelor's degree with over 12 years of experience in finance, operations, or related analytical fields, executive presence, and AI fluency. | Senior Group Director, Innovation Business Operations Location: New York, NY Reports to: Head of Open Innovation, Digital Ventures & Startup Programs Contract: Full-time, permanent CHANEL At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. ABOUT THE ROLE CHANEL is looking for a Sr. Group Director, Innovation Business Operations to join our global Open Innovation Team in New York City. This is a rare opportunity to shape the operational future of innovation across the House. Working across more than five legal entities, three markets and a dynamic network of internal and external partners, you will be at the center of the operational engine that turns bold ideas into real-world ventures, experiences and new ways of working. You will partner closely with innovators across the House, as well as Finance, Legal, People, regional and international teams, to build the smart, scalable and compliant operating model that brings CHANEL’s innovation ambitions to life. Our ideal candidate brings 12+ years of experience in finance, operations or a related field, combined with the curiosity and drive to make complex work feel simple, elegant and future-ready. You are energized by turning ambiguity into momentum, using emerging technology and new ways of working to solve operational challenges, and creating the conditions for innovators to move faster, smarter and with confidence. This role is designed for a strategic operator who enjoys building what does not yet exist and influencing how innovation takes shape across a global organization. There are several critical pillars to lead within the Open Innovation team. WHAT IMPACT YOU CAN CREATE AT CHANEL Provide strategic operational oversight for all OI entities and programs, guiding innovation teams and internal and external stakeholders to manage logistics efficiently, compliantly and with future-focused simplicity and impact, while creating the conditions for breakthrough ideas to scale responsibly. Business Operations Management and Administration for Open Innovation (OI) Entities Lead the financial operating rhythm for all OI entities and programs, helping teams make smart investment choices through clear visibility into current and planned spend Partner with OI leaders and Finance teams across the US, UK and Luxembourg to shape annual budgets that support today’s priorities and anticipate future growth across OI entities Act as point person for finance for all OI entities (budget and forecast planning, tax reporting, cash forecasting, etc.) with staff costs managed in partnership with P&O Translate retail entity P&L insights into actionable opportunities to optimize spend, strengthen performance and improve profitability Periodic reviews of retail entity bank accounts and credit card management, and reporting and sales in retail Shopify to ensure proper tax categorization, reporting capture by revenue streams, proper COGS categorization, etc. Legal, Regulatory, and Code Requirements Build trusted partnerships with Global and local Legal teams to navigate innovation topics for OI, continuously improving how teams collaborate and move work forward with clarity and confidence Serve as the central business partner for legal agreements, engaging the right internal or external counsel and helping teams understand key considerations, requirements and negotiation dynamics Bring structure and visibility to contract planning, budgeting and tracking across all OI entities, ensuring agreements are managed with discipline and anticipation Design efficient vendor onboarding and invoice management processes for OI US and UK, ensuring spend is tracked against budget, goods and services are properly confirmed, and contract requirements are met Partner with Regulatory teams as needed to anticipate and address considerations such as claims, client waivers and other requirements across OI ventures and activities, serving as the business point of contact Provide oversight for retail entity compliance, working with the local Ops Director to ensure activities align with building lease terms, landmarks regulations, business licensing, food safety certifications, fire safety requirements and related obligations Business Operations Effectiveness Support program and project management and portfolio coordination in partnership with OI team and leaders Offer insightful and proactive guidance to business operational partners, translating unique needs of OI within the constraints of existing processes and compliance requirements Manage design and implementation of operations related to establishing new businesses and partnerships, including setting up financial and legal aspects of new locations and entities within Chanel, or financial aspects of employment models and operational models. This could include setting up either internal structures for accounting, reporting, compliance and tax support or externalized solutions with partners Enable smart, agile procurement by supporting vendor and partner negotiations, securing strong financial and legal conditions for new ventures, partnerships and investments while leveraging simple tools, templates and light-touch CHANEL support Build meaningful visibility into business performance by tracking relevant KPIs, developing thoughtful benchmarks for new concepts and investments, and translating insights into recommendations that help teams maximize success Champion adoption of new operational tools, training and supporting teams to use local systems accurately and confidently for tracking, program management and stronger day-to-day execution Create repeatable operating playbooks that allow promising concepts to move from pilot to scale with greater speed, consistency and confidence Tech and Emerging Tech Orchestrate relationships with technical support partners and Chanel Tech, ensuring contracts, escalations and evolving tech needs are managed with clarity and responsiveness Guide security and privacy reviews for new or evolving technologies, helping teams introduce tools responsibly while enabling innovation to move forward with confidence Bring discipline and visibility to software license management, ensuring tools are current, thoughtfully budgeted and used effectively to support OI teams Stay close to emerging technologies and translate their operational implications into practical opportunities for OI teams Store Operations Note: Over time, these responsibilities will transition to retail Ops Directors with ongoing oversight Ensure retail entities operate with excellence by overseeing building and food safety protocols and reinforcing a culture of care, compliance and readiness Cultivate productive relationships with building owners and property support teams to ensure the space is well supported and operational needs are addressed proactively Serve as a trusted escalation point for technical or physical building maintenance matters, helping resolve issues quickly and thoughtfully when needed Guide retail entity Operations team and serve as the connective point to CHANEL Security, Finance and other partners to support a seamless, safe and well-run environment YOU ARE ENERGIZED BY Working collaboratively across markets, functions and teams to find new and better ways of working Navigating complex local and global processes while building strong relationships with internal and external partners Solving operational issues quickly and effectively with stakeholders at all levels Communicating clearly with senior leaders, external partners and internal stakeholders while staying close to operational details Connecting ideas, solving problems and bringing strong attention to detail Leading through influence, expertise and strong partnership Turning an ambitious vision into a practical path forward and bringing others with you WHAT YOU WILL BRING TO THE TEAM Bachelor’s degree and/or experience working in finance or a related analytical field (FP&A, accounting, finance operations) Ease with tech, fluency with new systems, AI and integrated technologies Critical thinking to identify challenges and opportunities to improve processes or approach, to step back and ask the right questions and probe effectively to ensure full understanding of complex or ambiguous situations Intellectual curiosity to constantly seek new, creative and better ways to do repeatable tasks simply and effectively and minimize administration for the team Creative problem-solving approach, marrying both divergent and convergent thinking to find novel solutions to challenges while being pragmatic and efficient A builder’s mindset: comfort creating structure from ambiguity, testing new approaches and evolving them as the work grows Executive presence and sound judgment, with the ability to simplify complexity and inspire confidence across a broad stakeholder network POSITION LOGISTICS Partially Remote: Role requires a minimum of three days in-person office presence at the 9 West office, one of those days each week in-person at the innovation space in Soho Global Corporate role, requiring occasional early morning meetings or evening events as well as periodic travel 3-4 times a year Opportunities for visibility to region Presidents, Senior-Level Legal, P&O and Finance partners as well as innovators across the House and externally A distinctive opportunity to shape the operating model behind some of CHANEL’s most forward-looking work COMPENSATION The anticipated base salary range for this position is $ 175,000 through $ 212,200. Base salary is one component of the total compensation for this position. Other forms of variable pay will be offered for this position. Other components will include bonus potential, benefits, and/or perks. Benefits and Perks: Wellbeing resources include dedicated paid time off for wellbeing and a Wellbeing fund Family and care giving benefits (including parental leave, fertility support, Milk Stork, and Care.com Membership) Generous paid time off policies to include vacation, holiday, sick and volunteer days 401K and other incentives Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking Additional Information: CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in: Diversity and Inclusion: At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organization and the connections we have with each other and our clients We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support CHANEL Community: CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations Sustainability: CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives Arts and Culture: We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center Fondation CHANEL: Note: For more information, please navigate to the Fondation CHANEL website here. Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years. Career and Leadership Development: We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills *CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time. Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide. As an independent company, its core values are grounded in: Exceptional creation and client experience Nurturing human potential Having a positive impact – on people, the environment and communities around the world. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
Lead cyber risk identification and prioritize security controls while driving cyber resilience and managing identity governance. | Requires 10+ years in cybersecurity engineering, bachelor's degree in computer science or IT, and preferred security certifications like CISSP or CISM. | Group Director, Cyber Risk & Security Engineering At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. About the role: CHANEL is hiring a Group Director, Cyber Risk & Security Engineering. We are looking for a Security Engineering, Governance and Cyber Risk champion to join our Information Security Team onsite in the New York City area. You will play a leading role, reporting directly into the Head of Information Security, in safeguarding the integrity and reputation of The House by ensuring adherence to regulatory requirements, industry standards, and internal policies, while garnering awareness to influence behavior change. You will collaborate cross-functionally with teams across the enterprise including Tech, Legal, Operations, Retail, and with our global partners to assess risks, implement continuous monitoring programs, and drive a culture of cyber resilience and accountability across the organization. Our ideal candidate will demonstrate a unique blend of leadership, information security domain expertise, strong risk management acumen, business judgement, creativity, entrepreneurial spirit, communication skills, and embrace diverse perspectives. What impact you can create at CHANEL: Strengthen CHANEL’s ability to identify, assess, and prioritize cyber risks, enabling confident decision-making on remediation, acceptance, or transfer Lead the implementation and integration of security controls across digital and physical environments, collaborating with engineering, architecture, and operations to embed robust protection at every layer Translate technical risks into actionable requirements and behaviors, fostering a culture of secure operations and empowering teams enterprise-wide Build and scale impactful security awareness programs, driving measurable behavior change and elevating security practices across corporate, retail, and operations environments Drive a scalable, intuitive approach to identity and access governance, ensuring the right individuals have timely access while minimizing business friction Identify and address information security program gaps, advising on remediation and influencing adoption in partnership with the Head of Information Security Act as a decisive tech leader, taking informed risks and making recommendations quickly within a complex, matrixed organization You are energized by: Delivering security as a service to a large, complex organization with both online and physical retail presence in a rapidly growing environment with cyber threats that are continuously evolving Developing and elevating security processes for efficiency and easy adoption while delivering high-quality scalable solutions that minimize cyber risk Fostering a message that information security enables the business and its objectives by educating and garnering awareness to a range of audiences, both technical and non-technical, while also actively listening to their needs ensuring alignment with program versus organizational objectives Working in a highly collaborative environment as a courageous leader and developing talent to support the growth of the business Navigating complexity and monitoring risk on the regional and global level in close partnership with the wider Information Security team driving consistent transformation and change What you will bring to the team: Extensive hands-on experience in cyber engineering, implementing and managing enterprise security solutions across cloud-native and hybrid environments (Azure, AWS, GCP), networks, and endpoints Proficiency in secure software development, DevSecOps, and infrastructure-as-code (Terraform, Ansible), embedding security in CI/CD pipelines Advanced expertise with security technologies (SIEM, EDR, PAM, firewalls, encryption), focusing on governance and reporting Strong leadership conducting threat modeling, technical assessments, and remediation Deep knowledge of secure communications, identity and access management, and data loss prevention Practical experience applying industry frameworks and standards (NIST 800-53, ISO 27001, CIS) to achieve scalable, business-aligned security outcomes Experience with PCI DSS assessments and readiness (preferred) Proven ability to communicate complex technical and risk concepts clearly to senior leadership Position Logistics: Availability to work from Piscataway, NJ and New York, NY office locations Hybrid work model with 3 days onsite required Minimum of 10 years in cyber security engineering, including hands-on leadership in designing and implementing security solutions, risk assessments, and awareness programs across complex enterprise environments Bachelor’s degree in computer science, information technology, or equivalent; Security-specific certifications (such as CISSP, CISM, CISA) are preferred *Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate. Compensation: The anticipated base salary range for this position is $127,000-$195,000. A base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks. Benefits and Perks: Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership) Generous paid time off policies to include vacation, holiday, sick and volunteer days 401K and other incentives Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking Additional Information: Chanel is a private company whose values are grounded in creating conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in: Diversity and Inclusion: At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients. We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support. Chanel Community: CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities. Employees are encouraged to take time off annually to volunteer through the CHANEL Community. CHANEL also matches employee donations to select charitable organizations. Sustainability: CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels. Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives. Arts and Culture: We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center. Fondation Chanel: Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years. For more information, please navigate to the Fondation Chanel website here Career and Leadership Development: We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills. *Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time. Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide. As an independent company, its core values are grounded in: Exceptional creation and client experience Nurturing human potential Having a positive impact – on people, the environment and communities around the world. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
Oversee and direct all operational functions within the boutique to ensure a flawless client experience. | Minimum 5 years related experience, bachelor's degree preferred, strong leadership and client experience focus. | Operations Manager, Orlando At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL. About the role: We are looking for an Operations Manager who will oversee and direct the operations function within the boutique. They are the expert on all Standard Operating Procedures, systems and tools and ensuring the smooth running of operations to enable the ultimate client experience. They will work closely with the Boutique Leaders by imparting critical business knowledge. What impact you can create at CHANEL: Own all operational functions within the Boutique, including Inventory Control, Shipping and Receiving, Alterations, Facilities Management, Security, Resource Planning/Staffing, Compliance, and Expense Management Collaborate with Home Office Retail Operations team to develop and execute strategic initiatives focused on increasing operational efficiency Lead all operationally aligned staff, coaching, and inspiring the team to deliver flawlessly Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork Be the ultimate expert on all Standard Operating Procedures, Systems and Tools to act as a resource for entire Boutique Team Leading a team through various projects and taking initiative Managing a budget and forecasting expenditures for a multi-faceted Boutique You are energized by: The history and heritage of The House of CHANEL Utilizing your organizational and attention to detail skills within multi-task projects in a dynamic, fast paced environment Building collaborative partnerships and relationships People leadership and development Fostering a meaningful client experience centered around inclusion and connection Being comfortable in the middle of complexity and ambiguity Creativity and innovation by testing, learning, and taking new risks What you will bring to the team: Ability to thrive in a team environment and work collaboratively Understanding of, and passion for client experience Excellent communication skills Foreign language skills are preferred but not required Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives Curiosity and desire to learn and grow professionally within the world of CHANEL Position Logistics: Minimum 5 years of related experience Bachelor’s degree (preferred) Ability to lift 15 lbs. A flexible schedule with the ability to work late nights, weekends, and some holidays Boutique Management: Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results *Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate. Compensation: The anticipated base salary range for this position is $87,500 through $120,000. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits, and perks. Benefits and Perks: Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership) Generous paid time off policies to include vacation, holiday, sick and volunteer days 401K and other incentives Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking Additional Information: CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in: Diversity and Inclusion: At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients. We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support. CHANEL Community: CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities. Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations. Sustainability: CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels. Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives. Arts and Culture: We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center. Fondation CHANEL: Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years. For more information, please navigate to the Fondation CHANEL website here. Career and Leadership Development: We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills. *CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time. Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide. As an independent company, its core values are grounded in: Exceptional creation and client experience Nurturing human potential Having a positive impact – on people, the environment and communities around the world. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
Lead product marketing strategy and execution for luxury Watches & Fine Jewelry in the US market to drive brand desirability and growth. | Requires luxury product marketing experience, strong strategic thinking, collaboration skills, and knowledge of US luxury market. | Senior Manager, Product Marketing – Core Business At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. About the role: CHANEL is seeking a Senior Manager, Product Marketing – Core Business to join our Watches & Fine Jewelry (WFJ) Division in New York. This role will lead product marketing strategy and execution for Precious Jewelry & Watches in the US market, driving brand desirability, client engagement, and long-term growth. You will be responsible for supporting in defining product positioning, leading go-to-market strategies, and orchestrating 360-degree campaigns across channels. This role requires strong collaboration with Global WFJ teams and cross-functional partners including Retail, CRM, Media, PR, Digital, and Merchandising to ensure consistent and impactful storytelling. The ideal candidate brings luxury expertise, strong strategic thinking, and an understanding of the luxury precious jewelry and watch market. What impact you can create at CHANEL: Drive brand awareness, client engagement, and revenue growth for precious jewelry and watches by developing 360-degree marketing strategies, managing product launches, and directing client experiences. Strategy & Product Marketing • Define vision, brand positioning, and product marketing strategies for Precious Jewelry and watch collections, including launch packages and campaign orchestration. • Lead Core re-pricing analyses & strategy to ensure product pricing is both globally and locally relevant, and competitively positioned. Data & Insights • Set and track KPIs to measure the impact of marketing initiatives on business performance. • Analyze orchestration and product performance, identifying opportunities, challenges and business needs and developing insights to inform future orchestrations. • Partner with CRM & Events on post-event sales and performance recaps. Client Experience & Events: • Support in the planning, assortment curation, and execution of core events to drive sales and client engagement. • Manage WFJ & Fashion BTQ Coco Crush Engagement Moment events. • Partner with CRM team to align on client event targets that support product and business goals. Marketing & Digital Campaigns • Brief and lead the cross-functional development of 360-degree marketing orchestrations across digital, print, and experiential platforms. • Drive omnichannel strategies, integrating physical and digital client experiences to deliver seamless journeys across all CHANEL touchpoints • Brief cross-functional partners on campaign strategy and objectives • Partner with Co-Op Marketing manager to define regional product and campaign priorities. Cross-Functional Collaboration • Partner with Global WFJ, Retail, CRM, VIC, Merchandising, Training, Brand Communications, and Sales to ensure cohesive orchestration execution for campaigns and product launches. • Collaborate with Fashion and F&B division partners to align retail and campaign communication priorities. • Manage orchestration calendars, Product News, and Quarterly Marketing Newsletters and ensure timely delivery to all channels of distribution, working closely with the cross-functional teams • Lead Morning Meetings in local Fashion & WFJ BTQs Operational Management • Oversee budgets, project timelines, and vendor relationships. • Manage Precious Jewelry Special requests • Manage Precious Jewelry and Watch Repricing systematic implantation. • Own pricing systematic implementation Competitive Analysis • Analyze competition, market trends and client insights to drive strategic, data-driven decisions • Develop and maintain ongoing competitive price mapping You are energized by: • Driving brand desirability in a competitive luxury landscape • Leading cross-functional collaboration in a dynamic environment • Using insights and creativity to shape impactful strategies What you will bring to the team: • Deep understanding of luxury product marketing, preferably in Watches & Fine Jewelry • Strong knowledge of the US market and luxury client expectations • Ability to influence and collaborate across diverse stakeholders • Strong strategic thinking and execution capabilities • Excellent communication, presentation, and organizational skills • High attention to detail and ability to manage complex projects Position Logistics: • Partially Remote: Role requires a minimum of three days in-person office presence at the designated location/office. • Luxury product marketing experience, preferably in Watches & Fine Jewelry • High proficiency in Microsoft 365 (Excel, PowerPoint) • NY office-based role • Ability to travel domestically and internationally as business requires • Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate. Compensation: • The anticipated base salary range for this position is 87,500 through 130,000. Base salary is one component of the total compensation for this position. Other forms of variable pay will be offered for this position. Other components will include bonus potential, benefits, and/or perks. Benefits and Perks: • Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund • Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership) • Generous paid time off policies to include vacation, holiday, sick and volunteer days • 401K and other incentives • Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program • Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking Additional Information: Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in: Diversity and Inclusion: • At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients. • We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support. Chanel Community: • CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities. • Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations. Sustainability: • CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels. • Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives. Arts and Culture: • We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center. Fondation Chanel: • Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years. • For more information, please navigate to the Fondation Chanel website here Career and Leadership Development: • We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills. • Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time
Drive business growth and manage product analysis and assortment planning while coaching a sales team. | Minimum 3 years experience, bachelor's degree preferred, strong communication skills, passion for luxury client experience, flexible schedule. | Assistant Manager, Product, South Coast Plaza At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL. About the role: We are looking for an Assistant Manager who will serve as a brand ambassador and business leader, with a focus on delivering extraordinary experiences for our internal team and clients. They will play a vital role in driving the business of their respective product category(ies), coaching, and managing a team of diverse salespeople, and will work closely with the Boutique Director by imparting critical business knowledge. The Assistant Manager will be responsible for fully owning and driving the business within the following: Ready to Wear Category Costume Jewelry What impact you can create at CHANEL: Through spending time on the selling floor, coach and always inspire team to deliver an elevated client experience for all clients Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork Provide initial and frequent ongoing training and development for all team members, including CHANEL savoir faire, product details and service delivery Drive all aspects of the assigned product category, including analysis, reporting, assortment planning, and partnership with Home Office buying team Run product category and lead team with agility and resilience, continuously improving based on key performance indicators and lessons learned Represent CHANEL in the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events You are energized by: The history and heritage of The House of CHANEL Building collaborative partnerships and relationships Fostering a meaningful client experience centered around inclusion and connection Being comfortable in the middle of complexity and ambiguity Creativity and innovation by testing, learning, and taking new risks What you will bring to the team: Ability to thrive in a team environment and work collaboratively Understanding of, and passion for client experience Excellent communication skills Foreign language skills are preferred but not required Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives Curiosity and desire to learn and grow professionally within the world of CHANEL Position Logistics: Minimum 3 years of related experience Bachelor’s degree (preferred) Ability to lift 15 lbs. A flexible schedule with the ability to work late nights, weekends, and some holidays Boutique Management: Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results *Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate. What skills you will learn: Exposure to multiple boutique business functions and categories Growth in additional business and functional areas of the retail business Opportunity to collaborate and succeed as a team with colleagues and cross-functionally Further grow and develop your skill set with thoughtful career development workshops and self-directed learning modules Compensation: The anticipated base salary range for this position is $70,200 through $100,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks. Benefits and Perks: Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership) Generous paid time off policies to include vacation, holiday, sick and volunteer days 401K and other incentives Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking Additional Information: CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in: Diversity and Inclusion: At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients. We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support. CHANEL Community: CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities. Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations. Sustainability: CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels. Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives. Arts and Culture: We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center. Fondation CHANEL: Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years. For more information, please navigate to the Fondation CHANEL website here. Career and Leadership Development: We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills. *CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time. Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide. As an independent company, its core values are grounded in: Exceptional creation and client experience Nurturing human potential Having a positive impact – on people, the environment and communities around the world. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
Oversee boutique operations including inventory, staffing, compliance, and client experience. | Minimum 5 years related experience, bachelor's degree preferred, ability to work flexible schedule with in-store presence. | Manager, Operations, Neiman Marcus San Francisco About the role: We are looking for an Operations Manager who will oversee and direct the operations function within the boutique. They are the expert on all Standard Operating Procedures, systems and tools and ensuring the smooth running of operations to enable the ultimate client experience. Reporting to the Boutique Director, they will work closely with the Boutique Leaders by imparting critical business knowledge. What impact you can create at CHANEL: • Own all operational functions within the Boutique, including Inventory Control, Shipping and Receiving, Alterations, Facilities Management, Security, Resource Planning/Staffing, Compliance, and Expense Management • Collaborate with Home Office Retail Operations team to develop and execute strategic initiatives focused on increasing operational efficiency • Lead all operationally aligned staff, coaching, and inspiring the team to deliver flawlessly • Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork • Be the ultimate expert on all Standard Operating Procedures, Systems and Tools to act as a resource for entire Boutique Team • Leading a team through various projects and taking initiative • Managing a budget and forecasting expenditures for a multi-faceted Boutique You are energized by: • The history and heritage of The House of CHANEL • Utilizing your organizational and attention to detail skills within multi-task projects in a dynamic, fast paced environment • Building collaborative partnerships and relationships • People leadership and development • Fostering a meaningful client experience centered around inclusion and connection • Being comfortable in the middle of complexity and ambiguity • Creativity and innovation by testing, learning, and taking new risks What you will bring to the team: • Ability to thrive in a team environment and work collaboratively • Understanding of, and passion for client experience • Excellent communication skills • Foreign language skills are preferred but not required • Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives • Curiosity and desire to learn and grow professionally within the world of CHANEL Position Logistics: • Minimum 5 years of related experience • Bachelor 27s degree (preferred) • Ability to lift 15 lbs. • A flexible schedule with the ability to work late nights, weekends, and some holidays • Boutique Management:Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results *Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate. What skills you will learn: • Exposure to multiple boutique business functions and categories • Growth in additional business and functional areas of the retail business • Opportunity to collaborate and succeed as a team with colleagues and cross-functionally • Further grow and develop your skill set with thoughtful career development workshops and self-directed learning modules Compensation: • The anticipated base salary range for this position is $87,500 through $115,000. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits, and perks. Benefits and Perks: • Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund • Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership) • Generous paid time off policies to include vacation, holiday, sick and volunteer days • 401K and other incentives • Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program • Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking Additional Information:
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