Chamberlain Group

Provide technical support and demonstrations for access control products, engage with customers to understand their needs, and collaborate with internal teams. | Bachelor's degree in Engineering or related field, 5+ years in technical sales or field engineering, experience with access control systems, strong communication skills. | Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily. As a Field Sales Engineer in Chamberlain Group's Access Control Business, you will be a key technical resource for our field sales team. You will play a crucial role in understanding and addressing customer needs, providing technical expertise, and contributing to the success of our access control solutions in the market. This role involves collaboration with the sales team, customers, and internal stakeholders to ensure the effective promotion and sale of Chamberlain Group's full line of Access Control products, including Hardware Intercoms/accessories and the myQ Community SaaS platform. Job Responsibilities: Provide technical expertise and support to the field sales team in promoting and selling Chamberlain Group's access control products. Conduct product demonstrations and presentations to showcase product features and benefits. Perform all pre-sales technical requirements including: site walks, architectural drawing reviews, solution design and technical guidance Engage directly with end users and integrators to understand their specific needs and challenges. Build and maintain strong customer relationships to enhance customer satisfaction and loyalty. Assist in the creation of sales collateral, training programs, technical documentation, and competitive product comparisons/battle cards. Work closely with internal teams, including product management and engineering, to communicate customer feedback and market insights. Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams. Protect Chamberlain Group’s reputation by keeping information confidential. Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies. Contribute to the team effort by accomplishing related results and participating on projects as needed. Job Requirements: Bachelor's degree in Engineering, Business, or a related field; Master's degree in Computer Science preferred 5+ years with experience in a technical sales or field sales engineering roles Security and Access Control experience Strong understanding of access control systems, gate operators, and related technologies Excellent leadership, communication, and interpersonal skills Ability to collaborate effectively with cross-functional teams Demonstrated success in developing and implementing training programs Up to 50% travel required Preferred: Proven experience in a technical sales or field sales engineering leadership role Preferred: Bi-lingual in Spanish #LI-Remote - Texas #LI-MD1 The pay range for this position is $106,436.00 - $175,348.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies. Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence Recruiting@Chamberlain.com. NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly. Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily. Chamberlain Group also includes Systems, LLC, a leading manufacturer of loading dock equipment for over 60 years, and Controlled Products Systems Group, a leading wholesale distributor of access control equipment in the U.S. Follow us on LinkedIn and Instagram.

Lead and manage software implementation projects for myQ Enterprise, ensuring timely delivery, stakeholder communication, training, and post-implementation audits. | Bachelor’s degree, 1+ years in customer-facing or project management roles, experience with software implementations in supply chain, process improvement leadership, and strong communication skills. | Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 50+ million homes, and 13 million+ people rely on the myQ® app daily. Job Summary This is a role within Chamberlain Group’s (CG) Emerging Business Group, designed to lead CG’s go-to-market efforts for cutting-edge facility-focused software. A successful incumbent is responsible for (i) Developing and executing work plans to ensure that all implementation tasks for myQ Enterprise projects are completed on time and within budget (ii) Communicating with stakeholders to identify and resolve issues throughout implementation process (iii) Managing assigned tasks of an implementation project, including planning, organizing, overseeing workflow, and communicating progress to key stakeholders; Partnering with customers and external/internal stakeholders to ensure smooth implementation of software and hardware solutions Requires 1+ years of experience in a customer facing role and/or software implementation role and a minimum of a Bachelor’s degree. Responsibilities • Develop solutions for customer processes and configure the myQ Enterprise software accordingly • Communicate with stakeholders to identify and resolve issues throughout implementation process • Efficiently manage and oversee assigned project tasks, ensuring adherence to project timelines and objectives, while proactively addressing potential delays or obstacles • Determine key KPIs and conduct data gathering to ensure key KPIs are met or action plans are in place to help customer meet metrics • Document and execute testing of the solution to show the customer proof the scenarios meet the needs and the solution is working as per the design • Conduct training on the new software or system to users who will be impacted by the implementation • Conduct post-implementation audits to ensure that all changes have been implemented successfully and that the new product is being used effectively • Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams. • Protect Chamberlain Group’s reputation by keeping information confidential. • Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies. • Contribute to the team effort by accomplishing related results and participating on projects as needed. Minimum Qualifications • Bachelor's Degree • 1+ years in customer facing role and/or project management role • Experience with software implementations in the Supply Chain • Experience leading process improvement projects • High sense of urgency • Strong sense of Customer Advocacy • Proven track record of successful project implementations • Excellent communication, presentation, and interpersonal skills • Ability to work independently and with a team to meet deadlines • Ability to recognize and articulate trends and insights across the customer base • Change agent, able to drive new processes and streamline existing ones Preferred Qualifications • Bachelor’s degree in business, engineering • Lean Six Sigma Green Belt Certification • PMP certification • Experience in access control • Experience in facility management • Experience with WMS, YMS, TMS implementation The pay range for this position is $95,284.00 - $162,604.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies. Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence Recruiting@Chamberlain.com. NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.

Lead the Customer Success team to develop and execute strategies for sales growth and retention, deliver customer insights, collaborate cross-functionally, and drive operational efficiency. | Requires 10+ years in customer-facing roles, 3+ years leading teams, strong customer advocacy, process improvement experience, ability to influence cross-functional teams, and willingness to travel up to 50%. | Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily. This role is within Chamberlain Group’s myQ Enterprise team and is responsible to lead the Customer Success team and develop the strategy to promote new sales and retention of myQ Enterprise customers. Responsibilities include ensuring overall positive customer experience with myQ Enterprise, partner cross functionally to identify potential growth and expansion opportunities and to deliver real-time customer insights and action plans for key business stakeholders and executive leaders to increase customer stickiness and improve share of wallet. Requires 10+ years of experience in a customer facing role; 3+ years leading a team and a minimum of a Bachelor’s Degree. Responsibilities · Develop strategy to promote new service sales and retention of myQ Business customers and overall positive experience with the brand · Partner cross functionally to identify potential growth and expansion opportunities · Deliver real time customer insights and action plans for key business stakeholders and executive leaders to increase customer stickiness and improve share of wallet · Report on trends with myQ Business customers for future road mapping and use in NPD process · Engage with and report on top customer performance to ensure alignment with corporate strategy · Oversee the onboarding process for new myQ Business customers ensuring a consistent and positive Customer Experience · Collaborate with cross-functional teams to develop and refine the customer success strategy, ensuring alignment with company goals. Continuously evaluate and optimize the customer journey, identifying opportunities to enhance the overall customer experience. · Oversee the onboarding, adoption, and retention processes for customers. Lead by example in building strong relationships with key customers, understanding their needs, and proactively addressing challenges to ensure long-term success · Establish and monitor key performance indicators (KPIs) with Business Unit peers to measure the effectiveness of the customer success team. Regularly report on team performance, customer health, and other relevant metrics to senior leadership · Drive operational efficiency and process improvements within the customer success function. Identify areas for automation, standardization, and scalability to ensure consistent and exceptional service delivery · Collaborate closely with Sales, Product, and Support teams to ensure a seamless customer experience across the entire lifecycle. Advocate for customer needs and feedback to inform product development and strategic decisions · Oversee data gathering and documentation requirements across multiple functions; ensure data, requirements and insights lead to actionable plans · Lead integration of customer database and maintain data integrity; identify opportunities and build solutions to reduce waste and monetize other data services · Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams · Protect Chamberlain Group’s reputation by keeping information confidential · Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies · Contribute to the team effort by accomplishing related results and participating on projects as needed Management Responsibilities · Motivate and lead a high-performance team by attracting, developing, engaging and retaining team members · Drive the performance management and compensation processes by communicating job expectations, monitoring and evaluating performance, providing feedback and facilitating employee development per the company’s policies · Maintain transparent communication by appropriately communicating organization information to team through department meetings, one-on-one meetings, appropriate email, IM and regular interpersonal communications · Lead and motivate individuals and teams to create a workplace culture that is consistent with the CGI mission, vision and values Minimum Qualifications · Bachelor's Degree · 10+ years in customer facing role · 3+ years of experience leading a team · Experience leading process improvement projects · High sense of urgency · Strong sense of Customer Advocacy · High degree of influence in cross-functional roles · Ability to recognize and articulate trends and insights across the customer base · Change agent, able to drive new processes and streamline existing · Ability to travel up to 50% - domestically; valid drivers license Preferred Qualifications · Bachelor’s degree in business, engineering; Master’s Degree in related discipline · Lean Six Sigma Green Belt Certification · Experience in access control · Experience in facility management #LI-JS-1 #LI-Remote #LI-Hybrid The pay range for this position is $142,721.00 - $235,144.50; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies. Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence Recruiting@Chamberlain.com. NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly. Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily. Chamberlain Group also includes Systems, LLC, a leading manufacturer of loading dock equipment for over 60 years, and Controlled Products Systems Group, a leading wholesale distributor of access control equipment in the U.S. Follow us on LinkedIn and Instagram.

Lead AI-powered product roadmap and development, manage cross-functional teams, define product vision and requirements, and drive execution to deliver connected software experiences. | 5+ years in product management or product owner roles, experience with Agile Scrum, AI/ML product knowledge, strong communication, and ability to work cross-functionally. | Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 50+ million homes, and 13 million+ people rely on the myQ® app daily. Job Summary: This role is within Chamberlain Group's Product Management function. A successful incumbent is expected to (i) Develop, communicate and implement a vision and roadmap for one or more products in our portfolio todeliver a best-in-class software experience and achieve and surpass goals and business objectives, including user acquisition, engagement, retention, market share, sales and profitability; (ii) lead the new product development process within our Connected Services team from concept through commercialization, including voice of customer research, definition of customer and product requirements, marketing planning and value proposition and track financial performance. Education requirements include: Bachelor's Degree in Business, Marketing, Computer Science, Engineering or related field; Experience requirements include: 5+ years in Product Management, Engineering, or in a Product Owner role. Essential Duties and Responsibilities · Develop, communicate and implement a vision and roadmap for one or more product portfolios to deliver a best-in-class software experience and achieve and surpass goals and business objectives, including user acquisition, engagement, retention, market share, sales and profitability · Lead the new product development process within our Connected Services team from concept through commercialization, including voice of customer research, definition of customer and product requirements, marketing planning and value proposition, and track financial performance · Deliver flawless user experiences across all customers, partner, and dealer facing products · Support achievement of full P&L objectives for the business unit, driving profitability, volume growth and market share, as well as execution of product and services · Lead cross-functional collaboration to develop and deliver connected services required for product portfolio; drive the implementation and sustaining of the end user connected experience, including uncovering real-time consumer insights, driving user experience requirements, creating business cases or anticipated reach and impact and winning value propositions · Ensure product portfolio visions and roadmaps support and align with the business unit strategy, including maintaining a clear product roadmap aligned to business goals in the short- and long-term; emphasis should be on fast-paced new product development, sustaining product support and insight driven; ensuring software strategy aligns with the hardware and solutions strategy in order to deliver compelling user experiences · Develop and implement the strategy for their product portfolio, brand, and channels; partner with BU product team, marketing, sales, and customer experience leaders to develop go-to-market strategies to win in targeted customer segments; lead the creation of end-to-end operational plans to drive profitability, grow and scale the business; work cross functionally to ensure achievement of product line objectives · Serve as a Product Owner leading the development and owning the implementation and sustaining of end user connected experiences, including uncovering real-time consumer insights, driving user experience requirements, creating business cases and winning value propositions, and leading cross-functional development teams · Advise and assist senior leaders in developing key go-to-market partnerships, including inorganic activities (M&A, licensing, connected service integrations) to support the BU product line growth and connectivity strategy · Represent the company with major customers, competitors, trade associations, government agencies, professional societies and similar groups · Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams · Protect Chamberlain Group’s reputation by keeping information confidential · Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies · Contribute to the team effort by accomplishing related results and participating on projects as needed We are seeking a Software Product Manager, AI to lead the definition, development, and delivery of AI-powered features across our myQ ecosystem. In this role, you will work at the intersection of software and engineering to create intelligent experiences that enhance safety, security, and convenience for our customers. What You Will Do: Own the AI product roadmap: Define vision, strategy, and prioritized initiatives for AI-driven features, ensuring alignment with company objectives Identify customer needs & value: Leverage user research, analytics, and competitive benchmarking to shape AI use cases that deliver meaningful value that will drive additional subscription revenue for our businesses Measure impact: Establish success metrics, monitor feature adoption, and iterate to improve accuracy, performance, and customer satisfaction Bridge product and engineering: Partner closely with product, data science, and engineering teams to translate business goals into technical requirements and product deliverables Drive execution: Write clear product requirements, manage backlogs, and ensure timely delivery of features through agile development practices Evaluate technology tradeoffs: Collaborate with engineering on build vs. buy decisions, model selection, and infrastructure needs for scalable AI deployment Cross-functional leadership: Work with design, operations, security, legal, and business stakeholders to ensure AI features are reliable, trustworthy, and aligned with brand standards Minimum Qualifications Education/Certifications: · Bachelor's Degree in Business, Marketing, Science, Computer Science, Engineering or related field Experience: · 5+ years in Product Management, Engineering, or in a Product Owner role Knowledge, Skills, and Abilities: · Ability to work in Matrix and Agile software development environment · Understand and have experience with Agile Scrum methodologies or other commonly used tools Other: · Ability to travel up to 25% - domestically and internationally Preferred Qualifications Education/Certifications: Bachelor’s degree in Computer Science, Engineering, Data Science, or a related field; MBA or advanced technical degree a plus. Experience: 5+ years of product management experience in software, with 2+ years focused on AI/ML products Prior experience working with hardware and software offerings Experience managing product portfolio with multiple categories Knowledge, Sills, and Abilities: Strong understanding of GenAI, machine learning concepts, data pipelines, and cloud infrastructure Proven track record of defining and launching software products in fast-paced environments Excellent communication and stakeholder management skills; ability to bridge technical and business perspectives Experience with agile methodologies, product backlog management, and user-centric product design Passion for innovation and delivering customer value through emerging technologies Comfortable interacting with highly technical development teams Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence Recruiting@Chamberlain.com. NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly. Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 50+ million homes, and 13 million+ people rely on the myQ® app daily. Chamberlain Group also includes Systems, LLC, a leading manufacturer of loading dock equipment for over 60 years, and Controlled Products Systems Group, a leading wholesale distributor of access control equipment in the U.S. Follow us on LinkedIn and Instagram.

Lead design, development, and deployment of AI-powered agentic systems integrating LLMs with real-world tools and APIs, ensuring scalable production and mentoring engineering teams. | Bachelor’s or Master’s degree in CS or related field, 8+ years software engineering experience including 2+ years with LLMs or agentic AI, expertise with AI orchestration frameworks, strong Python skills, and experience in AI infrastructure and autonomous systems. | Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 50+ million homes, and 13 million+ people rely on the myQ® app daily. Chamberlain Group is a global leader in access solutions with top brands, such as LiftMaster and Chamberlain, found in millions of homes, businesses, and communities worldwide. We are seeking a hands-on, experienced Principal Software Engineer – to lead the design and development of next-generation Agentic AI systems that power multi-dimensional virtual assistants across our product ecosystem. This role is a cornerstone in our shift toward AI-native experiences — moving beyond traditional ML and into systems that reason, act, and collaborate autonomously using foundation models. You’ll be responsible for architecting and building LLM-based agents that integrate with real-world tools and APIs, orchestrate tasks across roles, and scale intelligently in production environments. If you’re passionate about building software that thinks, adapts, and interacts, this is the role for you. Job Responsibilities: • Oversee the design, development, and deployment of AI features within Chamberlain products such as: Video-based search using LLMs, Chatbot interfaces for search and AI-generated insight, backend pipelines and APIs for AI feature delivery. • Architect and build agentic AI systems using LLMs, RAG, tool integration, and orchestration frameworks. • Design role-based architectures where agents collaborate through coordination protocols and memory management. • Build, test, and optimize pipelines using tools such as LangChain, LangGraph, and CAMEL. • Develop systems for agent reasoning, planning, and long-term memory retrieval to enable contextual conversations and task execution. • Work across product, engineering, and AI research teams to ensure scalable and performant deployment of assistants. • Drive decision-making around tooling, infrastructure, observability, and production-readiness. • Mentor engineers across the org in AI-native engineering patterns, architecture, and LLM ecosystem evolution • Ensure end-to-end delivery across frontend, backend, and ML components, and drive code quality, scalability, and maintainability best practices. • Act as the technical voice in roadmap discussions and sprint planning. • Define engineering workflows, coding standards, and agile practices. • Track and improve delivery velocity, quality metrics, and GenAI tool adoption. • Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams. • Protect Chamberlain Group’s reputation by keeping information confidential. • Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies. • Contribute to the team effort by accomplishing related results and participating on projects as needed. Job Requirements: • Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, or a related field • 8+ years of experience in software engineering, with at least 2+ years working with LLMs or agentic AI systems. • Proven experience building LLM-powered agents that interact with external tools and APIs. • Demonstrated work with agent orchestration frameworks (e.g., LangGraph, CAMEL, AutoGen). • Experience leading cross-functional initiatives in AI productization, intelligent automation, or AI-native user interfaces. • Experience in AI infrastructure, prompt engineering, or fine-tuning LLMs is a strong plus. • Prior experience working in autonomous systems, virtual assistants, or cognitive agents is highly desirable. • Video intelligence systems, Computer Vision is a strong plus. • Ability to travel up to 10% of the time domestically and internationally Knowledge, Skills, and Abilities: • Deep understanding of agentic system design and modern AI system architecture. • Strong programming skills in Python and experience with production software development. • Proficiency in LLM-based development and orchestration tools: LangChain, LangGraph, CAMEL, LlamaIndex, AutoGen, or similar. • Expertise in agent reasoning, multi-agent coordination, and role-based task decomposition. • Working knowledge of retrieval-augmented generation (RAG), memory systems, and API-driven tool use. • Familiarity with vector databases (e.g., FAISS, Weaviate, Pinecone) and embedding techniques. • Strong grasp of software architecture, distributed systems, and system integration principles. • Ability to balance rapid prototyping with scalable production deployment. • Chatbot frameworks (e.g., LangChain, Rasa, custom pipelines) • Proficiency with modern backend technologies (Python, Node.js, REST/gRPC APIs). • Cloud-native development experience (GCP, AWS, or Azure). • Experience working with MLOps and model deployment pipelines. • Excellent communication and people leadership skills. • Comfortable operating in a fast-paced, startup-like environment within an established company Preferred Job Descriptions: • Master’s degree in Computer Science, Computer Engineering, or related field • Experience in IoT, software services, video, and AI • Experience with consumer electronics, smart home companies will be beneficial The pay range for this position is $123,600.00 - $216,150.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies. Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence Recruiting@Chamberlain.com. NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.

Lead product vision, roadmap, and new product development for connected services, ensuring alignment with business goals and delivering excellent user experiences. | Bachelor's degree and 2+ years in product management or related roles with experience in Agile environments and ability to travel up to 25%. | Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 50+ million homes, and 13 million+ people rely on the myQ® app daily. Job Summary This role is within Chamberlain Group's Product Management function. A successful incumbent is expected to (i) Develop, communicate and implement a vision and roadmap for one or more product categories to deliver a best-in-class software experience and achieve and surpass goals and business objectives, including user acquisition, engagement, retention, market share, sales and profitability; (ii) lead the new product development process within our Connected Services team from concept through commercialization, including voice of customer research, definition of customer and product requirements, marketing planning and value proposition, and track financial performance. Education requirements include: Bachelor's Degree in Business, Marketing, Computer Science, Engineering, or related field; Experience requirements include: 2+ years in Product Management, Engineering, or in a Product Owner role. Essential Duties & Responsibilities Develop, communicate and implement a vision and roadmap for one or more product categories to deliver a best-in-class software experience and achieve and surpass goals and business objectives, including user acquisition, engagement, retention, market share, sales and profitability · Lead the new product development process within our Connected Services team from concept through commercialization, including voice of customer research, definition of customer and product requirements, marketing planning and value proposition, and track financial performance · Deliver flawless user experiences across all customers, partner, and dealer facing products · Support achievement of full P&L objectives for the business unit, driving profitability, volume growth and market share, as well as execution of product and services · Lead cross-functional collaboration to develop and deliver connected services required for a product category; drive the implementation and sustaining of the end user connected experience, including uncovering real-time consumer insights, driving user experience requirements, creating business cases or anticipated reach and impact and winning value propositions · Ensure product portfolio visions and roadmaps support and align with the business unit strategy, including maintaining a clear product roadmap aligned to business goals in the short- and long-term; emphasis should be on fast-paced new product development, sustaining product support and insight driven; ensuring software strategy aligns with the hardware and solutions strategy in order to deliver compelling user experiences · Develop and implement the strategy for their product category, brand, and channels; partner with BU product team, marketing, sales, and customer experience leaders to develop go-to-market strategies to win in targeted customer segments; lead the creation of end-to-end operational plans to drive profitably, grow and scale the business; work cross functionally to ensure achievement of product line objectives · Serve as a Product Owner leading the development and owning the implementation and sustaining of end user connected experiences, including uncovering real-time consumer insights, driving user experience requirements, creating business cases and winning value propositions, and leading cross-functional development teams · Advise and assist senior leaders in developing key go-to-market partnerships, including inorganic activities (M&A, licensing, connected service integrations) to support the BU product line growth and connectivity strategy · Represent the company with major customers, competitors, trade associations, government agencies, professional societies and similar groups · Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams. · Protect Chamberlain Group’s reputation by keeping information confidential. · Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies. · Contribute to the team effort by accomplishing related results and participating on projects as needed. Minimum Qualifications Education/Certifications: · Bachelor's Degree in Business, Marketing, Science, Computer Science, Engineering or related field Experience: · 2+ years in Product Management, Engineering, or in a Product Owner role Knowledge, Skills, and Abilities: · Ability to work in Matrix and Agile software development environment · Understand and have experience with Agile Scrum methodologies or other commonly used tools Other: · Ability to travel up to 25% - domestically and internationally Preferred Qualifications Education/Certifications: · Master's in Business Administration Experience: · Prior experience working with hardware and software offerings Knowledge, Skills, and Abilities: · Comfortable interacting with highly technical development teams #LI-Remote #LI-JS1 The pay range for this position is $127,387.00 - $217,326.50; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies. Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence Recruiting@Chamberlain.com. NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly. Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 50+ million homes, and 13 million+ people rely on the myQ® app daily. Chamberlain Group also includes Systems, LLC, a leading manufacturer of loading dock equipment for over 60 years, and Controlled Products Systems Group, a leading wholesale distributor of access control equipment in the U.S. Follow us on LinkedIn and Instagram.