CentralReach

Lead and manage the product lifecycle for education-focused healthcare software, including defining vision, prioritizing features, and collaborating with cross-functional teams. | Over 10 years of experience in software product management, with specific expertise in EdTech or healthcare technology, and proven leadership in a matrixed environment. | CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction. We are looking for a Director of Product Management who will be responsible for driving innovation and business growth while also balancing platform stability, compliance, security, performance, and feature enhancements. This person will build and manage relationships, understand business opportunities, and work to prioritize ideas to build a world class product and provide customers with great experience. The ideal candidate will display a passion for our products and our industry, and compassion for the stakeholders of our products (clients as well as support, success, sales, QA and engineering teams). The product area is Education. This strategic leadership role requires a blend of deep domain expertise in EdTech/Special Education, a proven track record in scaling B2B SaaS platforms, and the ability to operate effectively within the regulated and mission-critical context of healthcare and education technology. This person will own all new and existing products & features which align with our Education strategy. CentralReach is focused on developing comprehensive tools to support students in special education and beyond. This includes but is not limited to: CR LiftEd, Silas by CentralReach, and avail by CentralReach. Key Accountabilities: Define vision for product and be the product evangelist with all the stakeholders. Be able to shape a compelling narrative and story around your product that makes it easy to understand the direction, value, and vision. Plan product marketing launches and establishes reliable mechanisms for incentivizing adoption. Establish and manage priorities in a fast-paced environment. Manage the long-term product roadmap and short-term product backlog. Invest in your team’s knowledge and empower them to succeed. Establish deep understanding of platform and technology to create scalable solutions. Manage the end-to-end process of research and design of upcoming product features. Collaborate with engineering and UI/UX team to scope the work and produce high quality deliverables. Ensure proper and effective communication flow among internal and external stakeholders. Manage all activities to ensure smooth product releases. Desired Skills and Experience: Product Management Expertise Extensive product management experience working in a matrixed environment alongside engineering, data science, clinical, and business teams. A natural product evangelist: Capable of shaping compelling narratives around product direction, value, and vision while driving adoption and innovation. Technical & Domain Expertise Over 10 years of experience in a software technology organization, with a solid background in design, engineering, data science, or business. Bachelor's degree or equivalent work experience. Proven ability to rapidly learn specific domains (e.g., healthcare or education regulations) by staying informed of industry trends, innovations, and regulatory requirements. Mandatory experience in EdTech and/or Healthcare Technology (HealthTech), ideally with direct exposure to special education, IEP/BIP management, or related clinical/educational workflows. Strategic Insight & Signal Derivation Demonstrated ability to filter through competing priorities, identify the critical problems to solve, and strategize effectively with product leaders. Possess an astute mindset: Quickly grasp complex concepts, spot patterns in data, and make sharp decisions under ambiguity. Innovative Problem Solving Strong creative problem-solving skills using a metrics-driven approach for substantiated solutions. Embrace curiosity and creativity by challenging assumptions and generating novel ideas that push boundaries while meeting real user needs. User-Centric Research & Decision Making Adept in leveraging both qualitative and quantitative research methods to validate product decisions and uncover unmet user needs. Actively engage with stakeholders—displaying empathy, collaboration, and a genuine passion for delivering outstanding customer experiences. Communication & Collaboration Skills Excellent oral and written communication abilities, ensuring clear, consistent, and effective information flow among internal and external stakeholders. Proven collaborative spirit: Build and manage relationships, share credit, actively solicit feedback, and celebrate team successes. Planning, Organization, & Accountability Demonstrated strength in managing both long-term roadmaps and short-term product backlogs, with meticulous attention to detail and deadlines. Responsible and self-aware: Maintain accountability for deliverables, recognize personal limits and biases, and adapt communication styles as required. Leadership & People Management Experience in leading and empowering cross-functional teams to reach bold, impactful goals while managing the balance between innovation and operational excellence. Ambitious leadership: Set stretch targets, persist through setbacks, and advocate for high-impact projects. Compassionate and humble: Prioritize the well-being and success of team members, encourage a respectful work environment, and make ethical decisions across all operations. #LI-Remote Base Salary Range $175,000—$225,000 USD Backed by Roper Technologies, Inc. (Nasdaq: ROP), and led by award-winning CEO Chris Sullens, CentralReach is entering an exciting phase of growth, innovation, and scale. Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve. We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative. Be part of a market leader driving the future of care. Explore opportunities at centralreach.com/careers.

Manage and grow strategic accounts through engagement, product demonstrations, and renewal management. | At least seven years of SaaS sales experience, strong communication skills, CRM proficiency, and a consultative sales approach. | CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction. As an Enterprise Account Manager, you will drive CentralReach’s digital transformation through meaningful engagement with C-level executives, IT leaders, architects, clinicians, and various lines of business. In this role, you will represent the entire portfolio of CentralReach products and services across our most strategic accounts. With CentralReach, our customers benefit from best-in-class software innovation, the broadest and deepest functionality, and the most robust digital support for ABA and neurodivergent communities. Key Accountabilities: Partner with both the Sales Team and Customer Success, to articulate the overall CentralReach value proposition, vision, and strategy to help grow the business. Orchestrate and manage regular Business-Review cadence so we stay in lockstep with our customers as they scale. Strategically partner with clients to assess business goals and align them to our product and service offerings. Deliver product demonstrations and presentations to clients and prospects around relevant solutions. Actively manage account renewals and conversations with an emphasis on growth. Maintain accurate notes and feedback in CRM regarding customer input both wins and losses. Proactively engage and communicate with customers and CentralReach business/technical teams regarding product feedback and competitive landscape. Engage with CentralReach Product Council, provide guidance and feedback directly from customer interactions and help shape product roadmap. Desired Skills and Experience: You have at least seven years of experience in a SaaS Sales environment as an account manager. Experience using the CentralReach platform is a plus. Passion and ability to truly understand a client’s business in order to educate customers on how CentralReach will be meaningful to their business. Consultative approach - Proactively engage and influence internal and external partners, providing expertise and suggesting new ideas. Utilize consultative discussions to uncover customer pain points and understand how CentralReach can address them. Able to synthesize customer asks to business impact and creative solutions Team ownership - Own and drive team focused projects, Act as a mentor to new hires Broad thinking - Able to consistently distill and share knowledge of industry, company, trends, and solutions You embrace aggressive goals and work hard to achieve them. You’re naturally curious and invest time and energy into learning more about the sales process, your prospects, and the solutions you’re selling. You are able to utilize Sales CRM tools such as SalesForce or like programs. You have excellent written and verbal communication skills, strong attention to detail, and good follow-through. You hustle! All that preparedness doesn’t slow you down. You follow a proactive approach to account management to help cultivate success. You are not afraid to dive in with discovery questions to better understand the needs of your accounts. #LI-Remote Base Salary Range $80,000—$95,000 USD Backed by Roper Technologies, Inc. (Nasdaq: ROP), and led by award-winning CEO Chris Sullens, CentralReach is entering an exciting phase of growth, innovation, and scale. Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve. We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative. Be part of a market leader driving the future of care. Explore opportunities at centralreach.com/careers.

Oversee and grow client portfolios by providing exceptional service, educating customers, and identifying growth opportunities. | At least 5 years of SaaS sales experience as an account manager, with strong communication skills and experience with CRM tools. | CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction. We are seeking an Account Manager to oversee and grow an assigned client portfolio by providing exceptional service, educating customers, identifying growth opportunities, and ensuring timely renewals. This role focuses on deepening existing customer relationships while also supporting team members as needed. Key Accountabilities: Collaborate with the Sales and Customer Success teams to communicate CentralReach’s value, vision, and strategy, driving business growth. Lead regular business reviews to stay aligned with customers as they scale. Partner strategically with clients to understand their goals and align them with our products and services. Deliver product demonstrations and presentations tailored to client needs. Support account renewals, emphasizing growth and multi-year commitments when necessary. Maintain accurate CRM records of customer interactions, successes, and challenges. Provide proactive communication and feedback to both customers and internal teams regarding product insights and market trends. Engage with the CentralReach Product Council, sharing customer-driven feedback to help shape the product roadmap. Desired Skills & Experience: You have at least 5 years of experience in a SaaS Sales environment as an account manager. Experience as an account manager in a health-tech space is a bonus. Experience using the CentralReach platform is a plus. Passion and ability to truly understand a client’s business in order to educate customers on how CentralReach will be meaningful to their business. You have an extreme hunger to be successful and help CentralReach sales and customers win. You have thrived in an environment where the only constant is change. You embrace aggressive goals and work hard to achieve them. You’re naturally curious and invest time and energy into learning more about the sales process, your prospects, and the solutions you’re selling. You are able to utilize Sales CRM tools such as SalesForce or like program. You have excellent written and verbal communication skills, strong attention to detail, and good follow-through. You hustle! All that preparedness doesn’t slow you down. You follow a proactive approach to account management to help cultivate success. You are not afraid to dive in with discovery questions to better understand the needs of your accounts. #LI-Remote Base Salary Range $70,000—$80,000 USD Backed by Roper Technologies, Inc. (Nasdaq: ROP), and led by award-winning CEO Chris Sullens, CentralReach is entering an exciting phase of growth, innovation, and scale. Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve. We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative. Be part of a market leader driving the future of care. Explore opportunities at centralreach.com/careers.

Lead the development and launch of strategic data products, collaborate with cross-functional teams, and ensure data accuracy and usability. | 5+ years in product management, healthcare data experience, BI tools expertise, Agile experience, strong communication skills. | CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction. As a Product Manager for Data Analytics at CentralReach, you will play a critical role in driving the strategy, development, and launch of strategic data products. You will work closely with cross-functional teams to define and execute the product vision, ensuring that our users have access to high-quality, actionable insights. In addition, you will leverage your expertise in healthcare data to support broader clinical data initiatives, helping to enhance the value of our analytics offerings for ABA and other therapy providers. You should be data-driven, proactive, and collaborative, synthesizing insights from internal teams, customers, and market research to shape our product. A strong passion for building impactful data products and a deep understanding of healthcare organization needs will be key to your success in this role. Responsibilities: • Lead the development and launch of a new strategic data initiative, from concept to market release. • Collaboratewith engineering, data science, and client-facing teams to establish methodologies and standards, ensuring data accuracy, integrity, and reliability. • Define key metrics, methodologies, and sources for benchmarking data to support broader data integration and advanced analytics. • Represent the voice of the customer by gathering feedback and insights to refine product features and enhance usability. • Own and prioritize the product backlog, ensuring alignment with business goals and market needs. • Work closely with the engineering team on sprint planning and execution, proactively identifying and mitigating impediments to ensure timely delivery. • Develop and refine epic/user stories, requirements, workflows, and risk factors, including edge cases and cross-functional impacts. • Maintain clear and consistent communication with key stakeholders on sprint progress and release updates. • Validate and accept user stories upon completion of Engineering and Quality Assurance • Define and track success metrics, continuously optimizing product performance and user engagement. • Support broader clinical data initiatives by ensuring data quality, standardization, and clinical relevance. • Educate internal teams on product updates, enhancements, and the value of benchmarking data. • Develop and maintain comprehensive release notes, product documentation, and training materials for internal and external audiences. Desired Skills & Experience: • Bachelor's degree or equivalent work experience • 5+ years of experience in product management, preferably in data analytics or healthcare-related products. • Strong understanding of benchmarking data methodologies and applications in healthcare industries. • Experience with BI reporting and visualization tools (e.g., Sisense, Tableau, Power BI, Looker, etc.). • Expertise in healthcare data management, including familiarity with EMRs, standardized healthcare metrics, operational workflow, revenue cycle management, and regulatory considerations. • Proven ability to work within Agile/Scrum development processes. • Exceptional attention to detail while maintaining a strategic, big-picture approach to data integration and analysis. • Strong problem-solving skills and ability to synthesize complex data into actionable insights. • Excellent communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders. • Ability to prioritize tasks, manage multiple initiatives, and drive product development in a fast-paced environment. • Empathy for customers and an intuitive understanding of their workflows and data needs. #LI-Remote Backed by Roper Technologies, Inc. (Nasdaq: ROP), and led by award-winning CEO Chris Sullens, CentralReach is entering an exciting phase of growth, innovation, and scale. Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve. We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative. Be part of a market leader driving the future of care. Explore opportunities at centralreach.com/careers.

Develop modern web and mobile applications that enable customers to provide quality care. Work closely with QA to resolve issues and contribute to daily stand-up meetings. | Candidates should have a Bachelor’s or Master’s degree in a STEM field and 5-10 years of experience in mobile and web app development. A solid working knowledge of various technologies including Xamarin, C#, and AWS is required. | CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction. We are looking for a passionate mobile app software developer to join our team! You will be a trusted partner, developing software systems and APIs in an agile environment to integrate with a growing set of autism and IDD care software solutions. As a key member of the Engineering team, you will take ownership of bringing new and improved features and functionality to our products, work independently within a group of developers to drive product development, communicate and coordinate effectively with other independent techies and non-techies alike, to ensure optimal progress towards our goals. If you have a passion for software development and technology in general, enjoy and thrive in an agile, fast-moving, ever-changing startup environment, welcome and take on technical challenges of all shapes and sizes, have excellent interpersonal skill and sense of humor and enjoy rolling up your sleeves and jumping in, then read on! Key Accountabilities: Develop modern web and mobile applications that enable our customers to provide quality care to their patients in the field. Work closely with QA to resolve issues. Contribute to daily stand-up meetings to identify and resolve issues. Desired Skills and Experience: Bachelor’s or Master’s degree in STEM field. 5-10 years of experience in developing Mobile(IOS and Andriod) and web apps with solid working knowledge of Xamarin/MAUI, C# and .NET Web APIs for back-end API development. Have a deep understanding of modern application development and architecture. Demonstrate solid working knowledge of Xamarin/MAUI/ReactNative, Typescript and React.js as well as for front-end development. Possess broad applicable knowledge of data/database technologies including traditional RDBMS's (SQL Server or PostgreSQL), and NoSql (specifically MongoDB). Familiar with AWS cloud development. Comfortable working within a fast-paced, collaborative, Agile/Scrum project environment. Well-organized with multi-tasking skills. Self-motivated with a positive and professional approach. Backed by Roper Technologies, Inc. (Nasdaq: ROP), and led by award-winning CEO Chris Sullens, CentralReach is entering an exciting phase of growth, innovation, and scale. Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve. We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative. Be part of a market leader driving the future of care. Explore opportunities at centralreach.com/careers.

Lead the enhancement of corporate IT security, manage third-party risk assessments, and develop security policies. | Extensive experience in cybersecurity, risk management, security controls, and vendor assessments, with familiarity in corporate IT platforms. | CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction. We’re seeking a Senior Corporate Security Engineer to strengthen the security posture of our internal IT environment and ensure our vendors meet the same high standards. This role focuses on hardening corporate Information Technology (IT) systems, managing third-party risk, and driving security improvements across the enterprise. This role will report to the Chief Information Security Officer and work closely with the broader Information Security team, as well as Legal/Compliance, Business Operations (BizOps), and IT teams. Key Accountabilities: · Lead the hardening and continuous improvement of corporate IT systems, endpoints, and third-party SaaS applications. · Implement and maintain security controls for identity, endpoint, and network protection within corporate environments (e.g., SSO, MDM, email security, DLP). · Conduct in-depth vendor security assessments, including technical and process evaluations of third-party products and services. · In partnership with the compliance, BizOps, and IT teams, manage and mature the third-party risk management (TPRM) program — from onboarding assessments to continuous monitoring and remediation tracking. · Collaborate with IT, procurement, legal, and compliance teams to ensure consistent enforcement of vendor security requirements. · Develop and maintain security baselines, configurations, and policies for corporate technologies. · Support internal audits, compliance reviews, and security awareness initiatives. Desired Skills and Experience: · Strong understanding of endpoint, identity, and SaaS security best practices. · Experience with third-party risk management processes and conducting in-depth vendor security reviews. · Familiarity with corporate IT platforms (e.g., M365, Intune, Kandji, CrowdStrike, ZScaler, Proofpoint, etc.). · Ability to assess cloud/SaaS vendors against frameworks such as SOC 2, HIPAA, ISO 27001, and CIS. · Excellent communication and collaboration skills — comfortable working across technical and business teams. #LI-Remote Backed by Roper Technologies, Inc. (Nasdaq: ROP), and led by award-winning CEO Chris Sullens, CentralReach is entering an exciting phase of growth, innovation, and scale. Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve. We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative. Be part of a market leader driving the future of care. Explore opportunities at centralreach.com/careers.

Embed security practices into the SDLC, conduct architecture reviews, perform threat modeling, review code for security issues, and enhance security in containerized and cloud environments. | Experience with application security, secure coding, threat modeling, CI/CD pipelines, Kubernetes/EKS, and proficiency in C#, ASP.NET, React, and Python. | CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction. We’re seeking an experienced Application Security Engineer to drive secure development practices across our product ecosystem — including AI-powered capabilities. This role will report to the Director of Cloud Security Engineering and will partner sclosely with application development teams to integrate security into every stage of the SDLC, from design to deployment. Key Accountabilities: Act as the security representative for all SSDLC activities, partnering with development teams to embed security early and continuously. Conduct architecture reviews, threat modeling, and security design consultations for new applications, services, and features. Review pull requests (PRs) for security concerns and support secure code review processes, particularly in .NET-based applications. Integrate and maintain automated security checks within CI/CD pipelines. Apply best practices aligned with OWASP, CIS, and other industry benchmarks, ensuring robust protection for traditional and AI-driven systems. Enhance application and infrastructure security in containerized environments, including Kubernetes and AWS EKS. Collaborate with developers and architects to identify, assess, and remediate vulnerabilities efficiently. Desired Skills and Experience: Strong understanding of application security principles, secure coding, and threat modeling. Experience integrating security into CI/CD workflows (Jenkins preferred). Familiarity with Kubernetes/EKS and cloud-native architectures. Working knowledge of C#, ASP.NET, and React is strongly preferred; an understanding of Python will also serve you well in this role. Extensive experience working alongside and partnering with software engineers to build systems that are secure by design. Excellent communication and collaboration skills with a proactive, partnership-oriented mindset. #LI-Remote Backed by Roper Technologies, Inc. (Nasdaq: ROP), and led by award-winning CEO Chris Sullens, CentralReach is entering an exciting phase of growth, innovation, and scale. Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve. We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative. Be part of a market leader driving the future of care. Explore opportunities at centralreach.com/careers.

Facilitating cross-team alignment, validating and prioritizing platform work, and ensuring smooth communication and dependency management across technical teams. | Over 5 years of product management experience, strong communication skills, familiarity with cloud-native platforms, APIs, databases, and SaaS environments, with experience in regulated industries preferred. | CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction. The Product Manager – Technical Foundation acts as the connective tissue between CentralReach’s shared services (ETL, DBA, DevOps, and infrastructure) and our product development teams. This role is focused on enabling our technical teams, validating and prioritizing platform work, and ensuring smooth communication across teams. The ideal candidate is a strong communicator with technical fluency who thrives on collaboration and helping teams deliver with confidence. This is a high-leverage position that directly impacts our ability to scale, innovate, and maintain a best-in-class product in a highly regulated healthcare technology environment. Key Accountabilities: Cross-Team Alignment: Partner with shared services (ETL, DBA) to understand their priorities and ensure visibility into changes that impact product teams. Backlog Stewardship: Validate and prioritize platform-related work based on business and customer impact, not just technical demand. Stakeholder Communication: Act as the communication hub—translating technical work into business impact and keeping product and engineering aligned. Release Planning: Identify dependencies and risks across teams to support proactive, conflict-free releases. Process Improvement: Establish and refine recurring communication patterns, dependency reviews, and retrospectives to surface issues earlier and improve delivery. Risk & Dependency Management: Spot conflicts, timing issues, or cross-service impacts and work with teams to resolve them. Documentation & Transparency: Ensure that shared services roadmaps, plans, and changes are clearly documented and accessible. Testing & QA Coordination: Work with QA and engineering to ensure testing accounts for platform dependencies and infrastructure changes. Relationship Building: Develop trust and collaboration with technical teams to enable efficient information flow and problem-solving. Define Success Metrics: Establish key performance indicators (KPIs) for the platform with a focus on productivity & efficiency metrics. Required Skills and Experience: Product Management Experience: 5+ years in a software product role, ideally with exposure to platform, infrastructure, or technical teams. Communication Skills: Exceptional ability to translate technical concepts into clear, actionable communication for technical and non-technical stakeholders. Technical Fluency: Familiarity with cloud-native platforms (e.g., Kubernetes/EKS), APIs, databases, and data pipelines. Ability to understand and explain how infrastructure decisions impact product functionality. Release & Dependency Management: Experience identifying and coordinating cross-team dependencies within SaaS environments. Process Orientation: Skilled in identifying process gaps and driving adoption of improved practices. Agile Experience: Comfortable working within Agile development environments and modern software delivery practices. Cross-Functional Collaboration: Proven ability to facilitate alignment across multiple teams with competing priorities. Preferred Skills and Experience: SaaS Background: Experience working with cloud-based, multi-tenant SaaS platforms. Healthcare/Regulated Industry: Exposure to healthcare technology or other regulated industries. Testing Knowledge: Awareness of QA strategies and how infrastructure changes should be validated. Project/Program Management Skills: Strong organizational ability to coordinate multiple initiatives simultaneously. #LI-Remote Backed by Roper Technologies, Inc. (Nasdaq: ROP), and led by award-winning CEO Chris Sullens, CentralReach is entering an exciting phase of growth, innovation, and scale. Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve. We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative. Be part of a market leader driving the future of care. Explore opportunities at centralreach.com/careers.

Lead development and launch of strategic healthcare data products, ensuring data quality and actionable insights, while collaborating with cross-functional teams. | 5+ years in healthcare data analytics or related fields, experience with BI tools, understanding of healthcare workflows, and Agile/Scrum experience. | CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction. As a Product Manager for Data Analytics at CentralReach, you will play a critical role in driving the strategy, development, and launch of strategic data products. You will work closely with cross-functional teams to define and execute the product vision, ensuring that our users have access to high-quality, actionable insights. In addition, you will leverage your expertise in healthcare data to support broader clinical data initiatives, helping to enhance the value of our analytics offerings for ABA and other therapy providers. You should be data-driven, proactive, and collaborative, synthesizing insights from internal teams, customers, and market research to shape our product. A strong passion for building impactful data products and a deep understanding of healthcare organization needs will be key to your success in this role. Responsibilities: Lead the development and launch of a new strategic data initiative, from concept to market release. Collaboratewith engineering, data science, and client-facing teams to establish methodologies and standards, ensuring data accuracy, integrity, and reliability. Define key metrics, methodologies, and sources for benchmarking data to support broader data integration and advanced analytics. Represent the voice of the customer by gathering feedback and insights to refine product features and enhance usability. Own and prioritize the product backlog, ensuring alignment with business goals and market needs. Work closely with the engineering team on sprint planning and execution, proactively identifying and mitigating impediments to ensure timely delivery. Develop and refine epic/user stories, requirements, workflows, and risk factors, including edge cases and cross-functional impacts. Maintain clear and consistent communication with key stakeholders on sprint progress and release updates. Validate and accept user stories upon completion of Engineering and Quality Assurance Define and track success metrics, continuously optimizing product performance and user engagement. Support broader clinical data initiatives by ensuring data quality, standardization, and clinical relevance. Educate internal teams on product updates, enhancements, and the value of benchmarking data. Develop and maintain comprehensive release notes, product documentation, and training materials for internal and external audiences. Desired Skills & Experience: Bachelor's degree or equivalent work experience 5+ years of experience in product management, preferably in data analytics or healthcare-related products. Strong understanding of benchmarking data methodologies and applications in healthcare industries. Experience with BI reporting and visualization tools (e.g., Sisense, Tableau, Power BI, Looker, etc.). Expertise in healthcare data management, including familiarity with EMRs, standardized healthcare metrics, operational workflow, revenue cycle management, and regulatory considerations. Proven ability to work within Agile/Scrum development processes. Exceptional attention to detail while maintaining a strategic, big-picture approach to data integration and analysis. Strong problem-solving skills and ability to synthesize complex data into actionable insights. Excellent communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders. Ability to prioritize tasks, manage multiple initiatives, and drive product development in a fast-paced environment. Empathy for customers and an intuitive understanding of their workflows and data needs. #LI-Remote Backed by Roper Technologies, Inc. (Nasdaq: ROP), and led by award-winning CEO Chris Sullens, CentralReach is entering an exciting phase of growth, innovation, and scale. Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve. We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative. Be part of a market leader driving the future of care. Explore opportunities at centralreach.com/careers.