Centerfield

Oversee a large portfolio of clients, drive revenue growth, and lead a team of managers to deliver exceptional client outcomes. | 10+ years in client-facing roles with experience managing large accounts, digital marketing knowledge, leadership experience, and operational excellence skills. | Hi, We're Centerfield! Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles. The Opportunity... Centerfield is seeking a senior Client Success leader to join our Home Services organization and drive revenue growth, client performance, and long-term partnership success. This role is responsible for overseeing a large and complex portfolio of strategic clients and plays a critical role in shaping how Client Success delivers value at scale. You will partner closely with executive leadership and cross-functional teams to design and execute growth strategies that expand client programs and strengthen long-term relationships in a fast-paced, performance-driven environment. In this role, you will own a book of business totaling approximately one hundred million dollars in annual revenue while leading and developing a team of Managers and Senior Managers. You will serve as a trusted advisor to clients and internal stakeholders, balance strategic planning with hands-on leadership, and help define the standards, processes, and operating models that enable Client Success to scale effectively as Centerfield continues to grow. How You'll Contribute... ● Serve as a senior leader within Centerfield’s Home Services Client Success organization, with full accountability for portfolio performance, sustainable revenue growth, and team execution across assigned clients and verticals ● Own a book of business directly or indirectly comprised of multiple clients, totaling approximately $100M+ in annual revenue ● Develop, understand, adjust, and grow client programs through the upsell/cross-sell of Centerfield products and services and operational refinement, reaching or exceeding assigned revenue goals within the fiscal year ● Establish revenue targets, performance expectations, and operational priorities for direct reports, including oversight of P and L responsibilities where applicable ● Oversee and guide a team of Managers and/or Senior Managers and their associated client relationships, ensuring consistent delivery, quality, and client satisfaction ● Design, evolve, and optimize team structure, workflows, and best practices to support scalable growth, operational efficiency, and long-term client value ● Identify and lead continuous improvement initiatives, including process refinement, training enhancements, and cross-functional collaboration, to drive measurable gains in team effectiveness and client performance ● Ensure consistent execution of Client Success standards, performance metrics, and service models across all managed teams, with accountability for outcomes, quality, and client impact ● Collaborate closely with Co-Director(s), VP, and President, Home Services to design and launch client growth initiatives ● Partner with VP and executive stakeholders on strategic and operational initiatives and serve as a trusted advisor to the broader Home Services organization ● Develop trusted, successful relationships with all client contacts and Centerfield colleagues ● Act as an escalation point for complex client, operational, or performance issues and ensure timely, effective resolution ● Oversee development of, and contribute materially as needed, to ensure quality of presentations during client meetings, business pitches, and internal syncs ● Host and/or attend weekly or bi-weekly meetings with clients; discuss ongoing objectives and understand success KPIs ● Host and/or attend internal meetings as necessary for client projects and team/company initiatives ● Learn and understand internal systems and assist the team with client communication related to technical issues What We're Looking For... ● 10+ years of experience in client success, account management, or related client-facing roles, including progressive people leadership responsibility ● Knowledge of and extensive experience with digital and/or performance marketing, including paid media advertising ● Demonstrated ability to own and grow large, complex books of business with significant revenue responsibility through performance-driven strategies that deliver sustainable growth via client expansion, cross-sell, and upsell ● Proven experience leading and developing managers and senior-level individual contributors in a performance-driven environment, while thriving as both an individual contributor and a people leader who sets clear expectations, drives accountability, and delivers coaching and development ● Strong resource planning, delegation, and prioritization skills, with the ability to balance client needs, team capacity, and competing priorities while maintaining visibility into execution, outcomes, and risk ● Experience designing and implementing best practices that drive operational excellence, quality, and consistency at scale ● Strong problem-solving and cross-functional leadership skills, with the ability to think critically, build relationships, and proactively partner across sales, media, product, operations, finance, and engineering teams to drive solutions ● Comfortable leading through change in a dynamic, performance-driven, fast-paced environment, with a proactive, self-motivated approach and strong sense of responsibility ● High level of integrity and professionalism, with a strong sense of ownership and sound judgment in all decision-making ● Excellent written, verbal, presentation, and interpersonal communication skills ● Flexibility in work hours depending on client meeting schedules across multiple time zones ● Ability to travel, as needed, to accomplish client goals (<25%) Life at Centerfield... This is a hybrid position, and employees are expected to come into our Playa Vista, CA office every Tuesday, Wednesday & Thursday Competitive salary + semi-annual bonus Unlimited PTO – take a break when you need it! Industry-leading medical, dental, and vision plans + generous parental leave 401(k) company match plan – fully vested on day 1 Outside patio overlooking Playa Vista + cabanas, firepits & working grills Monthly happy hours, catered lunches + daily food trucks Award-winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA) Fully stocked kitchens with snacks & drinks Breakroom supplied with games, couches, workout equipment + weekly in-office exercise classes hosted by professional instructors (yoga, kickboxing & circuit training) Free onsite gym + locker rooms Paid charity and volunteer days (local mentor programs, adopt a pet, beach cleanup, etc.) Monthly team outings (ball games, casino night, hikes, etc.) Career growth – we enjoy promoting from within! #LI-Hybrid #LI-CC1 To learn more, visit us Here. Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change. For more information about our collection, use, and disclosure of your personal information in connection with our evaluating your candidacy, please visit our Privacy Policy at https://www.centerfield.com/privacy-policy/. Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.

Design and maintain data collection infrastructure, troubleshoot and resolve data issues, build BI reports and visualizations, and lead projects to support data architecture. | Bachelor's degree in related field, 3+ years experience in BI, data warehousing, or software development, proficiency with ETL tools, SQL, Python, databases, performance tuning, and BI visualization tools. | Hi, We're Centerfield! Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles. The Opportunity... At Centerfield, we’re building smarter, faster, and more scalable platforms - and we want you to lead the way. As a Data Engineer, you’ll assist in designing the data collection infrastructure in support of Centerfield’s Data Architecture. How You'll Contribute... • Assist in designing the data collection infrastructure in support of Centerfield’s Data Architecture. • Work with large data sets in website lead generation and search engine marketing, SaaS, or cloud computing domains. • Aid the team with troubleshooting, researching the root cause, and resolving defects in the event of a problem. • Assist in implementing maintenance strategy for all datasets. • Work with relevant stakeholders to deliver appropriate BI, data warehousing, reporting, and analytical infrastructure required to support Centerfield’s assets. • Handle problems from end-to-end in order to best collect, extract, and clean the data. • Build reports and data visualization with any BI tools like Tableau, Power BI, etc. • Lead projects individually and deliver them on time. • Work on RealTime streaming implementation and architecture. What We're Looking For... • Bachelor's degree or foreign equivalent in Computer Science, Computer Engineering, Electrical and Computer Engineering, or related field. • Three (3) years of experience in the position offered, as a BI Engineer, Data Warehousing Engineer, Software Developer, or related occupation. Must have experience with the following: ETL tools (Talend, SSIS, Informatica); SQL and Python and project development including gathering requirements from business users, development, and testing; Data structures and Databases (MySQL, SQL server, Postgres); Performance tuning techniques; and Building visualizations with reporting tools (Tableau, Power BI). Life at Centerfield... This is a remote position, and telecommuting permitted from anywhere in the U.S. Competitive salary + semi-annual bonus Unlimited PTO – take a break when you need it! Industry-leading medical, dental, and vision plans + generous parental leave 401(k) company match plan – fully vested on day 1 Outside patio overlooking Playa Vista + cabanas, firepits & working grills Monthly happy hours, catered lunches + daily food trucks Award-winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA) Fully stocked kitchens with snacks & drinks Breakroom supplied with games, couches, workout equipment + weekly in-office exercise classes hosted by professional instructors (yoga, kickboxing & circuit training) Free onsite gym + locker rooms Paid charity and volunteer days (local mentor programs, adopt a pet, beach cleanup, etc.) Monthly team outings (ball games, casino night, hikes, etc.) Career growth – we enjoy promoting from within! Compensation for this role is in the range of $124,800 - $124,800. #LI-Remote #LI-AM1 To learn more, visit us Here. Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change. For more information about our collection, use, and disclosure of your personal information in connection with our evaluating your candidacy, please visit our Privacy Policy at https://www.centerfield.com/privacy-policy/. Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.

Lead product strategy and execution for insurance customer acquisition platform, collaborating cross-functionally to deliver scalable and efficient solutions. | 5+ years product management with 3+ years in SaaS or call center product development, strong insurance platform knowledge, agile experience, and excellent communication skills. | Hi, We're Centerfield! Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles. The Opportunity... We are looking for an experienced Senior Product Manager to lead the development of high-impact applications to enhance both internal operations and partner capabilities within our insurance customer acquisition platform. While the specific roadmap will evolve, you will be building solutions that span call center operations, customer acquisition, and a marketplace. Your role will be to shape, prioritize, and deliver products that extend far beyond point solutions — enabling scalable, adaptive systems that give our teams a competitive edge. This is a hands-on, execution-focused role requiring equal parts product vision, technical depth, and operational rigor. How You'll Contribute... Drive Strategy & Execution: Define and present the roadmap for the insurance platform that strengthens internal and partner capabilities across acquisition channels. Lead Development: Analyze, size, and translate opportunities into requirements and bring entirely new ideas to life, from concept to adoption. Collaborate Cross-Functionally: Partner with engineering, data science, marketing, and operations teams to deliver impact quickly and effectively. Balance Vision and Delivery: Prioritize trade-offs between immediate needs and longer-term scalability of platform solutions, all of which can be shared with executive stakeholders. Establish Metrics for Success: Define KPIs that measure adoption, efficiency gains, and call enablement — and ensure accountability. Enhance Capabilities: Build and scale products that automate human operations and bring efficiencies to the business. Experiment Thoughtfully: Launch experiments to validate use cases, ensuring each iteration drives tangible improvement. What We're Looking For... 5+ years of product management experience, with 3+ years in SaaS, platform, or call center product development. Strong understanding of insurance and customer acquisition platforms. Proven ability to scale products, ideally in AI-driven or automation-focused domains. Track record of delivering products that improve efficiency, decision-making, or business outcomes at scale. Skilled in agile product development with experience managing complex, multi-stakeholder initiatives. Analytical and data-driven, with the ability to define meaningful KPIs and back decisions with evidence. Excellent communicator with executive presence, able to align stakeholders, and technical teams. Passion about AI and the future applications in business, with curiosity to stay ahead of emerging trends. Life at Centerfield... This is a hybrid position, and employees are expected to work in our Playa Vista, CA office every Tuesday, Wednesday & Thursday Competitive salary + semi-annual bonus Unlimited PTO – take a break when you need it! Industry-leading medical, dental, and vision plans + generous parental leave 401(k) company match plan – fully vested on day 1 Outside patio overlooking Playa Vista + cabanas, firepits & working grills Monthly happy hours, catered lunches + daily food trucks Award-winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA) Fully stocked kitchens with snacks & drinks Breakroom supplied with games, couches, workout equipment + weekly in-office exercise classes hosted by professional instructors (yoga, kickboxing & circuit training) Free onsite gym + locker rooms Paid charity and volunteer days (local mentor programs, adopt a pet, beach cleanup, etc.) Monthly team outings (ball games, casino night, hikes, etc.) Career growth – we enjoy promoting from within! #LI-Hybrid #LI-HM1 To learn more, visit us Here. Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change. For more information about our collection, use, and disclosure of your personal information in connection with our evaluating your candidacy, please visit our Privacy Policy at https://www.centerfield.com/privacy-policy/. Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.