Centerfield

Manage cloud-first IT operations including end-user technology services, device provisioning, identity and access management, and oversee service desk and vendor relationships. | Bachelor's degree and 3-5 years IT operations or technical support experience with proficiency in Microsoft 365, Intune, and networking; certifications preferred. | Hi, We're Centerfield! Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles. The Opportunity... Centerfield Media Holdings is seeking a strategic and hands-on IT Helpdesk Administrator to lead a modern, cloud-first IT operations function in a fast-growing organization. This role is key to ensuring seamless delivery of end-user technology services across Microsoft 365 device management, IT service management, identity and access, and vendor operations. As a site leader in our hybrid-cloud workplace, you will drive operational excellence across the service desk, device provisioning, and lifecycle management, while partnering with engineering and security teams on scalable, secure, and user-centric technology solutions. You will own ITSM platform effectiveness, champion modern endpoint management, and support end users that keep pace with our evolving business needs. How You'll Contribute... Strong proficiency with Windows 10/11 troubleshooting (boot issues, software installation, drivers, Windows Update, PC performance). Preferred experience supporting MacOS environments. Strong knowledge of Microsoft 365 administration at the user and device level (e.g., Intune, Autopilot, Outlook, Teams, OneDrive, SharePoint) and working familiarity with hybrid-domain operation. Demonstrated ability with PC image management, application deployment, and inventory strategies for Windows 11 environments. Experience with enterprise endpoint management tools such as Microsoft Intune or Ninja RMM. Familiarity with Active Directory Group Policy, Entra ID, user/group management, and GPO basics. Experience supporting campus network systems: Understanding of TCP/IP, DNS, DHCP, VLANs, LAN/WAN, and 802.11 Wi-Fi and VPN configurations. Hands-on experience with Fortinet and Cisco network infrastructure desired. Working knowledge of cloud-native Identity and Access Management (IAM) software (Okta, OAuth), including MFA and Biometric or USB hardware authentication devices to enhance security. Experience deploying and troubleshooting Endpoint Security solutions like Microsoft Defender, Sentinel One, Sophos Central, or CrowdStrike. Preferred experience supporting an endpoint environment with a zero-trust SASE platform or cloud-native secure web gateway, such as Zscaler ZIA, Palo Alto Prisma Access, or Netskope One. Understanding of Azure Virtual Desktop, Citrix, or VMware Horizon as it relates to remote application deployment and support. Patch management, vulnerability remediation actions, and asset management processes. ITSM & Governance Strong understanding and hands-on experience with IT Service Management (ITSM) frameworks, including service desk ticketing processes (e.g., JIRA Service Management, ZenDesk, ServiceNow). Proven success implementing and escalating ITIL processes such as Incident, Change, Request, and Asset Management. Experience overseeing Configuration Management Database (CMDB) accuracy and integration with IT operations. Ability to maintain service level agreements (SLAs), key performance indicators (KPIs), and continual service improvement (CSI) metrics. Experience with IT Security and organization compliance, such as HIPAA and PCI standards. Leadership & Communication Skilled in assisting vendor relationships, site visits, and service level expectations. Proven ability to build collaborative partnerships with cross-functional teams including cloud infrastructure, cybersecurity, and application support. Exceptional organizational and communication skills with a focus on delivering high-quality service to end users. Responsibilities IT Relationship Management: Serve as the primary point of contact for local users and are responsible for understanding their needs, preferences, and challenges. Project Management: Responsible for seeing projects through and communicating deliverable status with the entire team. Service Desk: Drive the local service desk function to provide exceptional technical support and customer care. Ensure timely resolution of incidents and service requests and continuously improve service desk processes. Identity and Access Management: Oversee identity and access management processes, ensuring secure and efficient provisioning, deprovisioning, and access control for employees, contractors, and partners. Collaborate with cybersecurity teams to enforce access policies and maintain data integrity. IT Asset Management: Manage the procurement, lifecycle, and disposal of IT assets. Ensure accurate asset tracking, compliance with procurement policies, and cost-effective asset management. Align IT end-user computing infrastructure standards and asset lifecycle services with current and future business needs. Own Hardware and software license compliance and provisioning processes are managed and cost-optimized. IT Service Management (ITIL): Continuous improvement of ITIL processes, including incident management, problem management, change management, configuration management, and release management. Ensure the effective use of the Configuration Management Database (CMDB) to maintain accurate and up-to-date information about the IT environment. Ensure adherence to ITIL best practices to achieve operational excellence. End User Device Imaging & Deployment - Oversee server room operations, network closets, conference rooms, A/V equipment, printers, time clocks, & end-user PC image engineering. Ensure compatibility, security, and performance of end-user devices. Own the PC deployment and configuration process. User Onboarding & Offboarding: Own and manage processes & technology provisioning of end users, including access management and device assignments. Vendor Management: Oversee vendor relationships, ensuring high-quality service delivery and support. Evaluate vendor performance and address any issues or concerns promptly. Manage IT contracts and renewals, ensuring compliance with terms and conditions. Negotiate with vendors to secure favorable terms and maintain strong vendor relationships. Service Delivery Components: Develop and maintain business relationship and alignment decks/content to ensure IT services are aligned with business objectives. Create and present regular reports on service delivery performance, including metrics and KPIs, to stakeholders. Identify areas for improvement and implement initiatives to enhance service delivery and customer satisfaction. Other duties as assigned What We're Looking For... Bachelor’s degree in information technology, computer science, or a related field 3-5 years of experience in IT operations, helpdesk, or technical support role, with a proven track record of managing end-user compute, identity, and access management. Ability to coordinate with compliance, legal, and cybersecurity stakeholders to ensure operational practices align with regulatory obligations and audit readiness. (Preferred) Experience supporting IT operations in a healthcare or regulated environment, with working knowledge of HIPAA compliance requirements and the protection of PII. Certifications CompTIA A+/Network+, Security+, Azure Foundations; Microsoft 365 Certified: Modern Desktop Administrator Associate or equivalent highly preferred. PMP or formal project management training is a strong plus. Life at Centerfield… This is a hybrid position, and employees are expected to work in our Boston, MA office every Tuesday, Wednesday & Thursday Competitive salary + semi-annual bonus Unlimited PTO – take a break when you need it! Industry-leading medical, dental, and vision plans + generous parental leave 401(k) company match plan – fully vested on day 1 Monthly happy hours, catered lunches + daily food trucks Award-winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA) Fully stocked kitchens with snacks & drinks Paid charity and volunteer days (local mentor programs, adopt a pet, beach cleanup, etc.) Monthly team outings (ball games, casino night, hikes, etc.) Career growth – we enjoy promoting from within! #LI-CC1 #LI-Hybrid AI & Interview Policy At Centerfield, we use AI tools internally to support efficiency and fairness in our hiring process, including resume screening and administrative tasks. Candidates are welcome to use AI tools ethically to prepare for interviews, such as practicing responses or researching questions. However, all responses during the interview process should reflect your own knowledge, experience, and judgment. The use of AI tools to generate responses during live interviews, technical assessments, or written submissions is not permitted unless explicitly stated otherwise. To learn more, visit us Here. Interviews will take place after resumes have been screened for the minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change. For more information about our collection, use, and disclosure of your personal information in connection with our evaluating your candidacy, please visit our Privacy Policy at https://www.centerfield.com/privacy-policy/. Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.

Lead day-to-day cybersecurity program execution, including AI governance, risk mitigation, and incident response coordination. | Bachelor's degree and 5-7 years cybersecurity experience with at least 2 years management, proficiency in security technologies, and understanding of AI risks and regulations. | Hi, We're Centerfield! Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles. The Opportunity... The Security Manager is responsible for the day-to-day leadership, execution, and continuous improvement of the organization's cybersecurity program. This individual plays a hands-on role in protecting the enterprise's digital assets, information, and systems against an evolving threat landscape. The Security Manager reports to the SVP of IT. As organizations become increasingly reliant on digital technology, data, and AI-driven tools, this role ensures that security operations run effectively day to day and that emerging technologies — including AI platforms and AI-powered security tooling — are deployed, monitored, and governed responsibly. The Security Manager works closely with IT, engineering, compliance, and business unit stakeholders to translate security strategy into operational reality, while also escalating significant risks and incidents to senior leadership. The Security Manager partners regularly with IT and engineering teams, compliance and legal, external vendors, and auditors. They may support senior leadership during major security incidents or regulatory inquiries, but are not typically the primary executive spokesperson for the organization. How You'll Contribute... • Operational Leadership: Manage day-to-day security operations, ensuring policies and strategies set by senior leadership are implemented effectively across teams and systems. • Risk Management: Identify, assess, and track cyber risks; recommend and implement mitigations through technology, process, and policy changes. • Policy Implementation: Maintain and enforce information security policies, standards, and procedures; recommend updates based on operational realities. • Security Operations: Manage security monitoring, incident response, vulnerability management, and threat intelligence functions, including coordinating with SOC/MSSP resources as applicable. • AI Governance and Tooling: Own the security review, deployment, and ongoing monitoring of AI tools used across the organization. Manage platforms such as Harmonic (for AI/data risk visibility and shadow AI detection) and Weave (for AI-related threat and behavior monitoring), including configuration, alert tuning, and reporting on findings. Develop and maintain guidelines for safe employee use of generative AI and third-party AI tools, and evaluate new AI tools/vendors for security and data-handling risk before adoption. • Governance, Risk, and Compliance (GRC) Support: Support compliance with relevant laws, regulations, and frameworks (e.g., GDPR, HIPAA, PCI DSS, NIST). Coordinate evidence gathering and remediation for internal and external audits. • Team Leadership: Lead, mentor, and develop a team of security analysts/engineers; manage workload, performance, and skill development. • Incident Response: Lead execution of incident response plans for day-to-day and moderate-severity incidents; escalate and support leadership during major incidents. • Stakeholder Communication: Communicate security status, risks, and AI tooling findings clearly to IT leadership and relevant business stakeholders. • Technology Management: Manage and optimize the organization's security tool stack (SIEM, EDR/endpoint protection, IAM, vulnerability scanners, and AI monitoring platforms like Harmonic and Weave), including licensing, integration, and vendor relationships. • Vendor and Third-Party Risk: Conduct security assessments of third-party vendors, partners, and AI tool providers; track remediation of identified issues. • Budget Support: Assist in developing and managing the security budget for tools, staffing, and training within the team's scope. • Awareness and Training: Run organization-wide security awareness programs, including training on safe and compliant use of AI tools. • Continuous Improvement: Stay current on cyber threats, AI-specific risks (e.g., prompt injection, data leakage via AI tools, shadow AI usage), and industry best practices; recommend program improvements. What We're Looking For... • Education: Bachelor's degree in Computer Science, Information Technology, Cyber Security, or a related field required. • Professional Certifications: CISSP, CISM, Security+, GIAC, or other relevant certifications preferred. • Experience: Minimum 5–7 years of progressive experience in cybersecurity or information security, including at least 2 years in a team lead or management capacity. • Technical Expertise: Solid working knowledge of security technologies (firewalls, SIEM, IAM, endpoint protection), cloud security, and threat intelligence. Familiarity with AI security/monitoring tools (e.g., Harmonic, Weave, or similar platforms) strongly preferred. • AI Risk Awareness: Understanding of risks associated with generative AI and AI tool adoption (data leakage, shadow AI, model misuse) and how to mitigate them operationally. • Risk Management: Experience executing risk assessments and mitigation plans at the team/operational level. • Compliance Knowledge: Working knowledge of relevant regulatory frameworks and industry standards. • Communication Skills: Strong verbal and written communication skills; able to translate technical issues for non-technical stakeholders. • Project Management: Ability to manage multiple initiatives and priorities in a fast-paced environment. • Leadership: Demonstrated experience managing, mentoring, and developing a security team. • Problem Solving: Resourceful, hands-on approach to resolving security issues. • Adaptability: Comfortable working in a dynamic environment with evolving tools and threats. • Ethical Judgment: Commitment to high standards of integrity, confidentiality, and professional conduct. Key Challenges and Opportunities... • Evolving Threat Landscape: Staying ahead of increasingly sophisticated threats requires continuous monitoring and process refinement. • AI Adoption: Enabling secure, monitored use of AI tools across the organization while managing new categories of risk (shadow AI, data exposure, tool sprawl). • Regulatory Complexity: Keeping day-to-day operations aligned with an evolving compliance landscape. • Resource Constraints: Balancing operational workload with proactive risk reduction and team development. Outcomes and Metrics of Success... • Reduction in security incidents and mean time to detect/respond • Successful deployment and operationalization of AI monitoring tools (Harmonic, Weave) • Reduction in unsanctioned/shadow AI tool usage • Compliance audit outcomes within the team's scope • Employee engagement and completion rates in security and AI-use training • Timely remediation of vendor and third-party risk findings Life at Centerfield... This is a hybrid position, and employees are expected to work in our Playa Vista, CA office every Tuesday, Wednesday & Thursday Competitive salary + semi-annual bonus Unlimited PTO – take a break when you need it! Industry-leading medical, dental, and vision plans + generous parental leave 401(k) company match plan – fully vested on day 1 Outside patio overlooking Playa Vista + cabanas, firepits & working grills Monthly happy hours, catered lunches + daily food trucks Award-winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA) Fully stocked kitchens with snacks & drinks Breakroom supplied with games, couches, workout equipment + weekly in-office exercise classes hosted by professional instructors (yoga, kickboxing & circuit training) Free onsite gym + locker rooms Paid charity and volunteer days (local mentor programs, adopt a pet, beach cleanup, etc.) Monthly team outings (ball games, casino night, hikes, etc.) Career growth – we enjoy promoting from within! #LI-CC1 #LI-Remote AI & Interview Policy At Centerfield, we use AI tools internally to support efficiency and fairness in our hiring process, including resume screening and administrative tasks. Candidates are welcome to use AI tools ethically to prepare for interviews, such as practicing responses or researching questions. However, all responses during the interview process should reflect your own knowledge, experience, and judgment. The use of AI tools to generate responses during live interviews, technical assessments, or written submissions is not permitted unless explicitly stated otherwise. To learn more, visit us Here. Interviews will take place after resumes have been screened for the minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change. For more information about our collection, use, and disclosure of your personal information in connection with our evaluating your candidacy, please visit our Privacy Policy at https://www.centerfield.com/privacy-policy/. Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.

Lead day-to-day security operations, risk management, AI governance, compliance, and team leadership to protect organizational digital assets. | Requires 5-7 years cybersecurity experience including management, technical expertise in security tools, AI risk awareness, compliance knowledge, and strong communication skills. | Hi, We're Centerfield! Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles. The Opportunity... The Security Manager is responsible for the day-to-day leadership, execution, and continuous improvement of the organization's cybersecurity program. This individual plays a hands-on role in protecting the enterprise's digital assets, information, and systems against an evolving threat landscape. The Security Manager reports to the SVP of IT. As organizations become increasingly reliant on digital technology, data, and AI-driven tools, this role ensures that security operations run effectively day to day and that emerging technologies — including AI platforms and AI-powered security tooling — are deployed, monitored, and governed responsibly. The Security Manager works closely with IT, engineering, compliance, and business unit stakeholders to translate security strategy into operational reality, while also escalating significant risks and incidents to senior leadership. The Security Manager partners regularly with IT and engineering teams, compliance and legal, external vendors, and auditors. They may support senior leadership during major security incidents or regulatory inquiries, but are not typically the primary executive spokesperson for the organization. How You'll Contribute... • Operational Leadership: Manage day-to-day security operations, ensuring policies and strategies set by senior leadership are implemented effectively across teams and systems. • Risk Management: Identify, assess, and track cyber risks; recommend and implement mitigations through technology, process, and policy changes. • Policy Implementation: Maintain and enforce information security policies, standards, and procedures; recommend updates based on operational realities. • Security Operations: Manage security monitoring, incident response, vulnerability management, and threat intelligence functions, including coordinating with SOC/MSSP resources as applicable. • AI Governance and Tooling: Own the security review, deployment, and ongoing monitoring of AI tools used across the organization. Manage platforms such as Harmonic (for AI/data risk visibility and shadow AI detection) and Weave (for AI-related threat and behavior monitoring), including configuration, alert tuning, and reporting on findings. Develop and maintain guidelines for safe employee use of generative AI and third-party AI tools, and evaluate new AI tools/vendors for security and data-handling risk before adoption. • Governance, Risk, and Compliance (GRC) Support: Support compliance with relevant laws, regulations, and frameworks (e.g., GDPR, HIPAA, PCI DSS, NIST). Coordinate evidence gathering and remediation for internal and external audits. • Team Leadership: Lead, mentor, and develop a team of security analysts/engineers; manage workload, performance, and skill development. • Incident Response: Lead execution of incident response plans for day-to-day and moderate-severity incidents; escalate and support leadership during major incidents. • Stakeholder Communication: Communicate security status, risks, and AI tooling findings clearly to IT leadership and relevant business stakeholders. • Technology Management: Manage and optimize the organization's security tool stack (SIEM, EDR/endpoint protection, IAM, vulnerability scanners, and AI monitoring platforms like Harmonic and Weave), including licensing, integration, and vendor relationships. • Vendor and Third-Party Risk: Conduct security assessments of third-party vendors, partners, and AI tool providers; track remediation of identified issues. • Budget Support: Assist in developing and managing the security budget for tools, staffing, and training within the team's scope. • Awareness and Training: Run organization-wide security awareness programs, including training on safe and compliant use of AI tools. • Continuous Improvement: Stay current on cyber threats, AI-specific risks (e.g., prompt injection, data leakage via AI tools, shadow AI usage), and industry best practices; recommend program improvements. What We're Looking For... • Education: Bachelor's degree in Computer Science, Information Technology, Cyber Security, or a related field required. • Professional Certifications: CISSP, CISM, Security+, GIAC, or other relevant certifications preferred. • Experience: Minimum 5–7 years of progressive experience in cybersecurity or information security, including at least 2 years in a team lead or management capacity. • Technical Expertise: Solid working knowledge of security technologies (firewalls, SIEM, IAM, endpoint protection), cloud security, and threat intelligence. Familiarity with AI security/monitoring tools (e.g., Harmonic, Weave, or similar platforms) strongly preferred. • AI Risk Awareness: Understanding of risks associated with generative AI and AI tool adoption (data leakage, shadow AI, model misuse) and how to mitigate them operationally. • Risk Management: Experience executing risk assessments and mitigation plans at the team/operational level. • Compliance Knowledge: Working knowledge of relevant regulatory frameworks and industry standards. • Communication Skills: Strong verbal and written communication skills; able to translate technical issues for non-technical stakeholders. • Project Management: Ability to manage multiple initiatives and priorities in a fast-paced environment. • Leadership: Demonstrated experience managing, mentoring, and developing a security team. • Problem Solving: Resourceful, hands-on approach to resolving security issues. • Adaptability: Comfortable working in a dynamic environment with evolving tools and threats. • Ethical Judgment: Commitment to high standards of integrity, confidentiality, and professional conduct. Key Challenges and Opportunities... • Evolving Threat Landscape: Staying ahead of increasingly sophisticated threats requires continuous monitoring and process refinement. • AI Adoption: Enabling secure, monitored use of AI tools across the organization while managing new categories of risk (shadow AI, data exposure, tool sprawl). • Regulatory Complexity: Keeping day-to-day operations aligned with an evolving compliance landscape. • Resource Constraints: Balancing operational workload with proactive risk reduction and team development. Outcomes and Metrics of Success... • Reduction in security incidents and mean time to detect/respond • Successful deployment and operationalization of AI monitoring tools (Harmonic, Weave) • Reduction in unsanctioned/shadow AI tool usage • Compliance audit outcomes within the team's scope • Employee engagement and completion rates in security and AI-use training • Timely remediation of vendor and third-party risk findings Life at Centerfield... • This is a hybrid position, and employees are expected to work in our Playa Vista, CA office every Tuesday, Wednesday & Thursday • Competitive salary + semi-annual bonus • Unlimited PTO – take a break when you need it! • Industry-leading medical, dental, and vision plans + generous parental leave • 401(k) company match plan – fully vested on day 1 • Outside patio overlooking Playa Vista + cabanas, firepits & working grills • Monthly happy hours, catered lunches + daily food trucks • Award-winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA) • Fully stocked kitchens with snacks & drinks • Breakroom supplied with games, couches, workout equipment + weekly in-office exercise classes hosted by professional instructors (yoga, kickboxing & circuit training) • Free onsite gym + locker rooms • Paid charity and volunteer days (local mentor programs, adopt a pet, beach cleanup, etc.) • Monthly team outings (ball games, casino night, hikes, etc.) • Career growth – we enjoy promoting from within! #LI-CC1 #LI-Remote AI & Interview Policy At Centerfield, we use AI tools internally to support efficiency and fairness in our hiring process, including resume screening and administrative tasks. Candidates are welcome to use AI tools ethically to prepare for interviews, such as practicing responses or researching questions. However, all responses during the interview process should reflect your own knowledge, experience, and judgment. The use of AI tools to generate responses during live interviews, technical assessments, or written submissions is not permitted unless explicitly stated otherwise. To learn more, visit us Here. Interviews will take place after resumes have been screened for the minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change. For more information about our collection, use, and disclosure of your personal information in connection with our evaluating your candidacy, please visit our Privacy Policy at https://www.centerfield.com/privacy-policy/. Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law. Remote Skills: Administrative Skills, Alliance/Partner Marketing, Animal Adoptions, Artificial Intelligence (AI), B2B eCommerce, Best Practices, Budget Management, Budgeting, Budgeting Software, CISM - Certified Information Security Manager, CISSP - Certified Information Systems Security Professional, Cloud Computing, Communication Skills, Communications Security (COMSEC), CompTIA Security+, Computer Science, Computer Security, Continuous Improvement, Customer Acquisition, Emerging Technology, Endpoint Security, External Audit, Firewalls, GIAC - Global Information Assurance Certification, HIPAA (Health Insurance Portability and Accountability Act), Identify Issues, Incident Response, Industry Standards, Information Assets, Information Technology & Information Systems, Information/Data Security (InfoSec), Injections, Insurance, Internal Audit, Internet Security, Leadership, Legal, Licensing, Machine Tool, Maintain Compliance, Marketing Software, Mentoring, Metrics, Online Marketing, Operational Strategy, Operations Security (OPSEC), Organizational Development/Management, PCI-DSS, Policy Implementation, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Management, Regulations, Regulatory Compliance, Risk, Risk Analysis, Risk Management, Security Analysis, Security Attacks, Security Information and Event Management (SIEM), Security Monitoring, Strategic Planning, Team Building, Team Lead/Manager, Technical Analysis, Technical Leadership, Time Management, U.S. National Institute of Standards and Technology (NIST), Vendor/Supplier Evaluation, Vendor/Supplier Relations, Vulnerability Scanners, Writing Skills About the Company: Centerfield

Design and maintain data collection infrastructure, troubleshoot and resolve data issues, build BI reports and visualizations, and lead projects to support data architecture. | Bachelor's degree in related field, 3+ years experience in BI, data warehousing, or software development, proficiency with ETL tools, SQL, Python, databases, performance tuning, and BI visualization tools. | Hi, We're Centerfield! Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles. The Opportunity... At Centerfield, we’re building smarter, faster, and more scalable platforms - and we want you to lead the way. As a Data Engineer, you’ll assist in designing the data collection infrastructure in support of Centerfield’s Data Architecture. How You'll Contribute... • Assist in designing the data collection infrastructure in support of Centerfield’s Data Architecture. • Work with large data sets in website lead generation and search engine marketing, SaaS, or cloud computing domains. • Aid the team with troubleshooting, researching the root cause, and resolving defects in the event of a problem. • Assist in implementing maintenance strategy for all datasets. • Work with relevant stakeholders to deliver appropriate BI, data warehousing, reporting, and analytical infrastructure required to support Centerfield’s assets. • Handle problems from end-to-end in order to best collect, extract, and clean the data. • Build reports and data visualization with any BI tools like Tableau, Power BI, etc. • Lead projects individually and deliver them on time. • Work on RealTime streaming implementation and architecture. What We're Looking For... • Bachelor's degree or foreign equivalent in Computer Science, Computer Engineering, Electrical and Computer Engineering, or related field. • Three (3) years of experience in the position offered, as a BI Engineer, Data Warehousing Engineer, Software Developer, or related occupation. Must have experience with the following: ETL tools (Talend, SSIS, Informatica); SQL and Python and project development including gathering requirements from business users, development, and testing; Data structures and Databases (MySQL, SQL server, Postgres); Performance tuning techniques; and Building visualizations with reporting tools (Tableau, Power BI). Life at Centerfield... This is a remote position, and telecommuting permitted from anywhere in the U.S. Competitive salary + semi-annual bonus Unlimited PTO – take a break when you need it! Industry-leading medical, dental, and vision plans + generous parental leave 401(k) company match plan – fully vested on day 1 Outside patio overlooking Playa Vista + cabanas, firepits & working grills Monthly happy hours, catered lunches + daily food trucks Award-winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA) Fully stocked kitchens with snacks & drinks Breakroom supplied with games, couches, workout equipment + weekly in-office exercise classes hosted by professional instructors (yoga, kickboxing & circuit training) Free onsite gym + locker rooms Paid charity and volunteer days (local mentor programs, adopt a pet, beach cleanup, etc.) Monthly team outings (ball games, casino night, hikes, etc.) Career growth – we enjoy promoting from within! Compensation for this role is in the range of $124,800 - $124,800. #LI-Remote #LI-AM1 To learn more, visit us Here. Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change. For more information about our collection, use, and disclosure of your personal information in connection with our evaluating your candidacy, please visit our Privacy Policy at https://www.centerfield.com/privacy-policy/. Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.

Lead product strategy and execution for insurance customer acquisition platform, collaborating cross-functionally to deliver scalable and efficient solutions. | 5+ years product management with 3+ years in SaaS or call center product development, strong insurance platform knowledge, agile experience, and excellent communication skills. | Hi, We're Centerfield! Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles. The Opportunity... We are looking for an experienced Senior Product Manager to lead the development of high-impact applications to enhance both internal operations and partner capabilities within our insurance customer acquisition platform. While the specific roadmap will evolve, you will be building solutions that span call center operations, customer acquisition, and a marketplace. Your role will be to shape, prioritize, and deliver products that extend far beyond point solutions — enabling scalable, adaptive systems that give our teams a competitive edge. This is a hands-on, execution-focused role requiring equal parts product vision, technical depth, and operational rigor. How You'll Contribute... Drive Strategy & Execution: Define and present the roadmap for the insurance platform that strengthens internal and partner capabilities across acquisition channels. Lead Development: Analyze, size, and translate opportunities into requirements and bring entirely new ideas to life, from concept to adoption. Collaborate Cross-Functionally: Partner with engineering, data science, marketing, and operations teams to deliver impact quickly and effectively. Balance Vision and Delivery: Prioritize trade-offs between immediate needs and longer-term scalability of platform solutions, all of which can be shared with executive stakeholders. Establish Metrics for Success: Define KPIs that measure adoption, efficiency gains, and call enablement — and ensure accountability. Enhance Capabilities: Build and scale products that automate human operations and bring efficiencies to the business. Experiment Thoughtfully: Launch experiments to validate use cases, ensuring each iteration drives tangible improvement. What We're Looking For... 5+ years of product management experience, with 3+ years in SaaS, platform, or call center product development. Strong understanding of insurance and customer acquisition platforms. Proven ability to scale products, ideally in AI-driven or automation-focused domains. Track record of delivering products that improve efficiency, decision-making, or business outcomes at scale. Skilled in agile product development with experience managing complex, multi-stakeholder initiatives. Analytical and data-driven, with the ability to define meaningful KPIs and back decisions with evidence. Excellent communicator with executive presence, able to align stakeholders, and technical teams. Passion about AI and the future applications in business, with curiosity to stay ahead of emerging trends. Life at Centerfield... This is a hybrid position, and employees are expected to work in our Playa Vista, CA office every Tuesday, Wednesday & Thursday Competitive salary + semi-annual bonus Unlimited PTO – take a break when you need it! Industry-leading medical, dental, and vision plans + generous parental leave 401(k) company match plan – fully vested on day 1 Outside patio overlooking Playa Vista + cabanas, firepits & working grills Monthly happy hours, catered lunches + daily food trucks Award-winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA) Fully stocked kitchens with snacks & drinks Breakroom supplied with games, couches, workout equipment + weekly in-office exercise classes hosted by professional instructors (yoga, kickboxing & circuit training) Free onsite gym + locker rooms Paid charity and volunteer days (local mentor programs, adopt a pet, beach cleanup, etc.) Monthly team outings (ball games, casino night, hikes, etc.) Career growth – we enjoy promoting from within! #LI-Hybrid #LI-HM1 To learn more, visit us Here. Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change. For more information about our collection, use, and disclosure of your personal information in connection with our evaluating your candidacy, please visit our Privacy Policy at https://www.centerfield.com/privacy-policy/. Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.