Center for Practical AI (CPAI)

Manage contracts, grants, LMS administration, social media scheduling, and general administrative tasks to ensure smooth nonprofit operations. | Experience in detailed administrative or operations roles involving contracts, compliance, and use of web platforms with strong organizational and communication skills. | About CPAI Most conversations about AI skills stop at whether people use these tools. The Center for Practical AI works on a harder question: whether people use them safely and sustainably. We are a 501(c)(3) nonprofit serving the North Carolina Triangle through cohort-based training programs, in-person and online events, and applied research on healthy AI use. This hire is part of building the organization that delivers them. You will inherit documented systems: contract templates, a grants calendar, posting playbooks, and platform checklists. Your job is to run them well and make them better. What you'd own • Sales and contracts support (3–5 hrs/week): prepare and send client contracts from templates and track signatures through completion; handle follow-up for sales conversations — scheduling, sending information, chasing next steps; keep the Monday.com CRM current, with every prospect touchpoint logged with an outcome. Over time, grow into fielding routine prospect questions about CPAI's offerings. • Grant administration support (4–6 hrs/week): assemble submission packages, track deadlines, and maintain the grants calendar; complete and maintain funder registrations in state and local systems; keep the organizational records funders ask for — budget documents, policies, filings — current and findable. • Learning platform administration (2–3 hrs/week): administer Thinkific — learner access, enrollments, cohort setup, and the course and site pages participants see. Engagement and content stay with the program team. • Social media operations (~2 hrs/week): schedule and publish prepared content across CPAI's channels and flag replies that need a response. This is a posting and scheduling lane — content is drafted by the program team. • Customer feedback and general administration (2–4 hrs/week): administer feedback collection for programs and route results to the team; correspondence follow-through and document management. What success looks like in 90 days • No missed deadlines in your lanes. No grant, contract, or client commitment slips. • The Thinkific learner hub is set up and live, running without founder involvement. • CPAI's nonprofit administration is current. As a young organization we carry a backlog of organizational records, policies, funder registrations, and filings; you'd work through it alongside the founder and leave it in a state where nothing is overdue and everything is findable. • The 90 days run against a defined task list and close with a written review together. Who you are • Administrative or operations experience where details mattered — contracts, applications, or compliance work you can describe. • An organized tracker of many small moving pieces. Deadlines you own do not slip. • Comfortable learning web platforms — CRM, LMS, scheduling tools — and troubleshooting without hand-holding. • A clear, professional writer in client-facing email. • Willing to learn CPAI's approach to healthy AI use, and to use these tools in your own work in a way that reflects what we teach. We'd expect the person running our operations to be a credible example of it. • Interested in growing toward client-facing sales support. Nice to have, not required • Thinkific or another LMS. • Monday.com. • Hands-on use of Claude or other AI assistants in day-to-day work. • Nonprofit or grants exposure. • Social media scheduling tools. What we don't expect • You do not need to write code or have a technical AI background. We teach applied use, not machine learning. • You do not need a specific degree. We care what you've run and how it went. • You do not need to already know our tools. You need to be someone who learns tools fast. • You do not need to meet every bullet above. If you meet most of them, apply. Compensation and benefits CPAI posts a pay range on every role. The range below is the real range; we don't negotiate down from a number we didn't publish. This is a W-2 employee position, not a contract role. Posted range: $22–$28/hour How to Apply In order to be considered for this position, you must submit your application here: https://www.cp-ai.org/careers/operations-coordinator. Applications submitted otherwise will not be considered.