Celigo

Lead AI go-to-market strategy, engage with C-level stakeholders to identify AI use cases, and lead cross-functional initiatives to align internal teams on AI business outcomes. | Over 5 years of experience in management consulting or corporate strategy within the tech sector, with deep understanding of AI landscape, enterprise tech stacks, and experience with digital transformation projects. | At Celigo, we believe integration should empower — not exhaust — innovation. As a modern Integration and Automation Platform (iPaaS), we’re on a mission to simplify how companies integrate, automate, and optimize processes. Powered by game-changing technology like runtime AI and prebuilt, mission-critical integrations, Celigo is redefining how businesses connect their world. Celigo is at the forefront of the agentic automation transformation. We are hiring a Strategy Director, AI to drive this Go-to-Market shift. Reporting to the Chief Strategy Officer, you will serve as the primary subject matter expert for our AI capabilities, working directly with the C-suite of our customers to identify and deploy high-value use cases. You will bridge the gap between technical innovation and sales execution, ensuring our customers understand and adopt our AI vision and help craft Celigo’s AI strategy What would you do if hired? • Drive AI GTM Strategy: Partner with the CSO to define and execute the GTM motion for Celigo’s AI portfolio, specifically focusing on the shift to Agentic workflows. • Customer Advisory & Sales Support: Act as a subject matter expert in sales cycles. Engage with customer CIOs and CDOs to diagnose business challenges and prescribe AI-driven automation solutions. • Evangelism & Thought Leadership: Represent Celigo at industry conferences and events. Deliver keynotes and produce white papers that validate Celigo’s position in the AI ecosystem. • Use Case Definition: Translate abstract AI trends (LLMs, RAG, Agents) into concrete business use cases for customers. Help them visualize the ROI of moving from static integrations to autonomous agents. • Cross-Functional Leadership: Lead cross-functional initiatives across Sales, Product, and Marketing to align internal teams on specific AI business outcomes. • Demo Development: Conceptualize and work with Celigo’s technical team to build demos to illustrate complex AI use cases during customer meetings. Who are we looking for? Skills & Abilities • Deep understanding of the current AI landscape, including LLMs, Agentic workflows, and automation trends. You understand the architecture, not just the buzzwords. • Proven ability to command a room of executives. You have a track record of public speaking, presenting to C-level stakeholders, and evangelizing complex technology. • Ability to operate at a high strategic level with the CSO while diving into deal-level tactics with the sales team. Education & Experience • At least 5 years of post-MBA experience in management consulting (digital transformation practice) or corporate strategy within the technology sector. • Demonstrated experience scoping and driving digital transformation projects that delivered measurable business outcomes. • Strong architectural understanding of enterprise tech stacks (ERP, CRM, Data). Coding is not required, but the ability to craft AI-driven demos is highly preferred. • Experience navigating partnerships with major AI vendors (OpenAI, Anthropic, AWS, Microsoft, etc.). Celigo reasonably expects to pay a base salary between $200,000 and $220,000 per year for this position. Actual starting base pay will be determined by skills, experience, geographic location, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, benefits, or other perks as outlined in any formal employment offer made. Celigo is proud to be • A 2025 Gartner Customers’ Choice for iPaaS. The only vendor to receive this award. • Celigo is a Visionary in the Gartner Magic Quadrant for iPaaS for the second consecutive year • Celigo is ranked #1 iPaaS on G2 for multiple quarters and named a Leader in both B2B/EDI and API Management. • Celigo is a leading intelligent automation platform that puts the power of automation in the hands of every team, unifying workflows from the predictable to the fully agentic in a single platform. Here youll experience • Remote-first culture, built on trust, collaboration, and transparency • A high-growth, inclusive work environment where innovation thrives and ideas are implemented • Lightspeed learning opportunities to keep you at the leading edge of your field • Exceptional coworkers who challenge and inspire you daily • Competitive compensation and benefits, including: • Three weeks of vacation (starting year one) • Wellness days and holidays to recharge • Parental leave and a generous benefits package • Monthly tech stipend • Recognition and career development opportunities Skills: Amazon Web Services (AWS), Application Programming Interface (API), Artificial Intelligence (AI), Automation, Business Administration, Business Case, Business Strategy, Business-to-Business (B2B), C-Level Management, Channel Strategies, Compensation and Benefits, Concrete, Conferences, Cross-Functional, Customer Acquisition, Customer Relationship Management (CRM), Diving, ERP (Enterprise Resource Planning), Ecosystems, Electronic Data Interchange (EDI), Enterprise Architecture, Evangelism, Identify Issues, Leadership, Management Consulting, Microsoft Product Family, Presentation/Verbal Skills, Process Improvement, Product Demonstration, Product Marketing, Return on Investment (ROI), Sales, Sales Cycle, Sales Support, Technical Sales, Technical Strategy, Thought Leadership, Use Cases, White Papers About the Company: Celigo

Establishing and improving operational processes for UX teams, managing tools and workflows, and aligning UX practices with organizational goals. | Over 6 years of experience in UX or related fields, with at least 3 years in UX operations or program management, and strong skills in Agile methodologies, tooling, and stakeholder management. | Celigo is a modern integration and automation platform (iPaaS) on a mission to simplify how companies integrate, automate, and optimize processes. Purpose-built for mission-critical processes, Celigo offers unique tools such as runtime AI and pre-built integrations tailored to resolve the biggest integration challenges, making Celigo incomparably easier to maintain. About the Role The UX Design Operations Lead is an individual contributor role responsible for establishing, scaling, and continuously improving the operational foundations that enable UX Design, User Research, and Content Strategy teams to deliver high-quality, customer-centered outcomes efficiently and consistently. This role blends strategic planning with hands-on execution. You will act as the operational backbone of the UX organization – owning processes such as Design Sprints, tooling, governance, and team metrics – so that product designers, user researchers, and content strategists can focus on high-impact work. You will be a part of and partner closely with UX leadership to support our cross-functional partners in Product Management, Engineering, other business teams to align design execution with product priorities and product delivery rhythms. This role also plays a key part in maturing UX practices, leading change management efforts, and making UX impact more visible across product and the broader organization. Key Responsibilities Design Operations Strategy & Enablement • Define and own the UX operational roadmap in partnership with UX leadership and the broader team, balancing near-term delivery needs with long-term scalability and ensuring alignment with product roadmaps and business priorities. • Establish, evolve, and operationalize standards, workflows, and team rituals that improve predictability, quality, and efficiency across UX Design, User Research, and Content Strategy. • Lead change management efforts to drive effective and sustainable adoption of new PDLC processes, tooling, and operational standards across UX and cross-functional partners. • Partner closely with the Product Operations function to align UX planning, intake, prioritization, and delivery rhythms with product management and engineering operating models. Note: This role is expected to work primarily in Eastern Time hours. Process Optimization & Program Management • Continuously improve UX planning, intake, prioritization, and delivery processes, including playing a key role in quarterly and annual planning and design sprint support. • Independently manage complex, cross-functional UX programs end-to-end, identifying risks, dependencies, and opportunities for optimization with product management and engineering partners in order to support UX team members. . • Drive UX capacity planning and resourcing helping the team to translate product demand into realistic delivery plans. • Support content planning and capacity management, helping translate product roadmaps and UX demand into realistic content delivery plans and sequencing. • Enable effective cross-functional collaboration between content, design, product, engineering, and localization by clarifying roles, handoffs, and dependencies. UX Design Operations & Tooling • Own and optimize UX tooling (e.g., Figma, design system infrastructure, AI tooling, research tooling etc.), ensuring tools are well-governed, accessible, and effectively adopted. • Partnering with our Design System leads to support governance, contribution models, documentation, and adoption at scale ensuring close alignment with designer and engineering needs. • Support research operations logistics, including participant recruitment and engagement tracking, vendor coordination, and research tooling administration as needed. • Own/support content-related tooling and governance (e.g., CMS integrations, Figma content workflows, design system content guidelines, AI-assisted content tools), ensuring consistency, scalability, and adoption. Knowledge Management & Documentation • Refine and continue to build shared team resources of UX standards, templates, playbooks, and best practices to promote consistency, accessibility and accelerate delivery. • Ensure documentation remains practical, current, and embedded into daily workflows. Measurement, Metrics, and Impact • Define and track operational and UX effectiveness metrics, including capacity, throughput, quality, and impact. • Help define and track content effectiveness and operational metrics (e.g., content readiness, review cycle time, rework, adoption, quality signals) and surface insights to UX and product leadership. • Establish baselines, analyze trends, and communicate insights to UX and product leadership to inform decision-making and continuous improvement. • Evangelize UX impact through metrics, storytelling, and executive-ready reporting. Cross-Functional Partnership & Advocacy • Serve as a key liaison between UX, Product, Engineering, and business partners to improve collaboration and delivery outcomes. • Support UX onboarding and operational enablement for new team members. • Advocate for UX operational excellence and help mature design and research practices across the organization. Qualifications: • 6+ years of experience in UX, Product Design, or related disciplines, with at least 3 years in a dedicated Design Operations, UX Program Management, or similar role. • Strong experience in Agile/Scrum methodologies, UX portfolio management, and capacity planning. • Demonstrated ability to navigate ambiguity and drive organizational change while fostering a supportive and resilient UX organization. • Demonstrated experience designing and scaling operational systems, processes, and tooling within a UX organization. • Strong understanding of the product development lifecycle and how design, research, and content integrate with engineering and product management. • Excellent analytical, communication, collaboration and stakeholder-influencing skills. Preferred Qualifications: • Background as a UX or Product Designer, User Researcher, or Content Strategist, with hands-on experience in design operations and product delivery workflows. • Experience supporting or governing design systems at scale, including accessibility and documentation standards. • Familiarity with research operations, participant recruitment models, and research tooling. • Experience defining and reporting on operational and UX metrics to executive stakeholders. • Prior experience in an enterprise SaaS or platform-based product organization. Why Celigo? • Number one solution for the fourth consecutive quarter in the G2 Winter 2025 iPaaS report • Celigo is a Visionary in the 2024 Gartner Magic Quadrant for iPaaS, a 2025 Gartner Customer Choice for iPaaS, a G2 iPaaS Leader, and a recognized leader in AI • Competitive compensation • High-growth, collaborative, and inclusive work environment • Starting with your first year, we offer 3-weeks of vacation, wellness days, and holidays to recharge and spend time with family and friends • Generous benefits package, including parental leave • Monthly tech stipend • Recognition opportunities • Diversity, Equity, Inclusion, and Accessibility As a company, one of the values we hold most dear is fostering a safe, collaborative environment to bring out the best in us, so we created our Taking a Stand Initiative. Our TAS initiative is a volunteer committee open to all Celigans, with representation from underrepresented voices within our company. We believe, unequivocally, that everyone deserves to be in a place where they feel welcome as they are. Learn more about Taking a Stand. Celigo is proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, national origin, religion, creed, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military and veteran status, or any other characteristic protected by applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. #LI-AL1