CDW

You would synthesize market trends, customer feedback, and competitive research into actionable insights for marketing and sales while managing research partnerships and encouraging experimentation. | The role requires a bachelor’s degree, 5–7 years in marketing, analytics, or strategy, and proficiency with CRM and AI-powered research tools. | Job Summary We are looking for a strategic and experienced Insights Manager to develop, operationalize and distribute actionable insights that improve Marketing campaigns and Sales go-to-market initiatives. This role will translate market trends, customer voice, competitive analysis, and industry research to drive customer relevancy. The Insights Manager will drive the adoption of personas and customer insights, enable self-service access to research, influence annual planning, and ensure insights are consistently applied across campaigns, content, targeting and customer experiences. What You Will Do Track and synthesize the impact of macroeconomic trends on the business, IT market dynamics, and B2B buying behaviors translating them for Marketing and Sales recommendations. Develop and operationalize customer personas using data, customer surveys, focus groups, SME interviews, and third-party insights to define buyer job roles, responsibilities, priorities, challenges and drivers. Design and execute custom market research that delivers data-driven insights and actionable recommendations, strengthens internal stakeholder expertise and supports brand growth. Translate Voice of Customer feedback into prioritized insights, clear recommendations and measurable follow-up actions. Communicate insights broadly with Marketing channel owners, , Sales, Solution & Services teams, and Digital to inform and steer cohesive campaign and GTM efforts. Manage third-party data, research-vendor and industry-association partnerships, ensuring high-quality deliverables and identifying opportunities to integrate external insights into Marketing strategies and programs. Democratize access to insights through self-service resources, customized alerts and scalable research assets for continuous optimization of marketing strategies and customer experiences. Foster a culture of innovation and continuous learning through campaign experimentation, VOC feedback, and post-activity debriefs, translating results into repeatable practices. What We Expect of You Bachelor’s degree in marketing, Business Administration, or a related business science field Minimum of 5-7 years of experience in marketing, analytics or strategy, with a focus on industry or technology-specific story-telling. Strong analytical skills and experience with forecasting and scenario planning to prepare for market changes Experience leveraging AI-powered tools to accelerate research, synthesize complex data and scale the delivery of actionable insights. Proficiency in using CRM and sales data to drive marketing decisions Excellent communication and leadership skills Familiarity with industry reports from sources such as Gartner and Forrester Ability to stay updated on competitor activities and market trends Experience in gathering and utilizing customer feedback Pay range: $124,000 - $174,600 depending on experience and skill set Annual bonus target of 10% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials CDW is committed to being an AI-fluent organization We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work. Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice. About Us CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities. As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next. Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

Lead technical design and delivery of complex AI, machine learning, and MLOps solutions for clients, working with stakeholders, mentoring teams, and ensuring production-ready architectures are implemented. | Requires a bachelor's degree, at least five years in software, data, or AI/ML solution delivery, and proficiency in Python, containerization, Kubernetes, and AI ecosystems such as PyTorch or Hugging Face. | Job Summary The Senior AI Software Consulting Engineer actively participates in the design, integration, and delivery of advanced artificial intelligence, machine learning, and MLOps solutions for clients. This client-facing, billable role serves as a technical lead on complex engagements, provides mentorship and guidance to engineers, and ensures solutions are implemented as designed to the client’s satisfaction and approval. The position translates business and technical requirements into secure, scalable, production-ready AI software architectures and implementation plans. What You Will Do •Lead the technical design and delivery of complex AI software, generative AI, agentic AI, model-serving, and MLOps engagements. •Regularly interface with client technical and business stakeholders, project sponsors, architects, and delivery leadership on complex engagements. •Work with professional services managers, architects, project managers, sales teams, partners, and clients to manage expectations, risks, decisions, and timelines. •Serve as the technical point of contact for customer engagements and provide guidance on application architecture, integration, security, observability, evaluation, and operational readiness. •Mentor engineers in software design, development, testing, troubleshooting, documentation, and customer delivery practices. •Support sales activities by contributing to discovery, solution validation, proposals, SOWs, ROMs, LOEs, and presentations. •Create and maintain accurate project documentation, as-built configurations, test plans, work logs, and client handoff materials. What We Expect of You •Bachelor’s degree and 5 years’ experience delivering complex software, data, or AI/ML solutions, including planning, development, implementation, integration, and support OR 9 years' experience delivering complex software, data, or AI/ML solutions, including planning, development, implementation, integration, and support •Demonstrated ability to design and lead implementation of production-grade AI applications and MLOps solutions. •Advanced software development experience using Python, APIs, containers, Kubernetes, Git, automated testing, and CI/CD. •Experience with NVIDIA NIM, NVIDIA Blueprints, model-serving platforms, PyTorch, Hugging Face, or comparable AI software ecosystems. •Experience designing retrieval-augmented generation, vector search, agentic workflows, enterprise integrations, and evaluation approaches. •Working knowledge of model optimization, inference patterns, security, observability, data governance, and production operations. •Understanding GPU infrastructure, accelerated computing dependencies, and how software architecture decisions affect performance and scalability. •Demonstrated ability to research advanced technologies, evaluate alternatives, make recommendations, and present findings to clients and management. •Strong written, presentation, and verbal communication skills, including experience presenting technical recommendations from a business perspective. •History of balancing competing priorities, leading through ambiguity, and escalating risks with clear alternatives and impacts. •Ability and willingness to work beyond regularly scheduled shifts, select weekends, or overtime as necessary to meet operational needs. •Ability and willingness to travel as needed to CDW locations or client sites. •Valid U.S. driver’s license. •Experience leading enterprise generative AI, agentic AI, fine-tuning, distributed inference, or advanced MLOps implementations, is a plus. •Experience with vector databases, AI gateways, observability, evaluation frameworks, guardrails, and model lifecycle platforms, is a plus. •Experience integrating AI solutions with enterprise applications, identity platforms, data estates, and security controls, is a plus. •Preferred NVIDIA certifications aligned to the role include NVIDIA-Certified Professional Generative AI LLMs (NCP-GENL) and NVIDIA-Certified Professional Agentic AI (NCP-AAI), is a plus. Pay range: $107,300 - $150,180 depending on experience and skill set Annual bonus target of %10 subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials CDW is committed to being an AI-fluent organization We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work. Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice. About Us CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities. As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next. Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

Provide L2/L3 support for cloud contact center platforms, maintain 24/7 operational stability, and resolve incidents with vendors. | Requires 7+ years in contact center engineering or unified communications, hands-on experience with Five9, NICE CXone, and Webex Contact Center, and availability for rotational 24/7 shifts. | Job Summary: We are seeking an experienced Senior Contact Center Engineer to join our Managed Services team, responsible for supporting, maintaining, troubleshooting, and optimizing cloud-based Contact Center as a Service (CCaaS) platform. The ideal candidate will have strong hands-on experience with Five9, NICE CXone, Webex Contact Center, and Cognigy, along with a solid understanding of contact center operations, incident management, and customer support in a 24/7 environment. The candidate will work closely with customers, internal technical teams, and platform vendors to ensure service availability, meet service-level objectives, resolve complex technical issues, and deliver excellent customer experience. What will you do: Provide L2/L3 technical support for cloud contact center platforms, including Five9, NICE CXone, Webex Contact Center, and Cognigy. Monitor and manage 24/7 contact center operations, ensuring platform availability, service continuity, and operational stability. Troubleshoot and resolve complex incidents involving inbound/outbound calling, IVR, ACD, call routing, queues, skills-based routing, and agent configurations. Support IVR workflows, call flows, dialer configurations, reporting, dashboards, and contact center administration. Support Webex Contact Center tenants, including Flow Designer flows, entry points, queues, routing strategies, teams, agent profiles, desktop (Agent/Supervisor) configuration, and administration through Control Hub and the Management Portal. Troubleshoot voice connectivity, SIP, RTP, call quality, carrier connectivity, and integration-related issues. Troubleshoot Webex Contact Center voice and digital channel issues, including PSTN connectivity (Webex Calling or Cloud Connected PSTN), dial plans, telephony and Webex Calling/CUCM integrations, agent desktop issues, and Analyzer reporting discrepancies. Support conversational AI and virtual agent solutions using Cognigy, including troubleshooting bot workflows, integrations, and handoffs to live agents. Manage incidents, service requests, changes, and problem records in ServiceNow or equivalent ITSM platforms. Follow incident prioritization, escalation procedures, SLA targets, and change management processes. Collaborate with customers, vendors, telecom providers, and internal infrastructure/application teams to drive timely resolution. Perform root cause analysis (RCA), document corrective and preventive actions, and identify opportunities to reduce recurring incidents. Maintain technical documentation, knowledge articles, standard operating procedures (SOPs), and troubleshooting guides. Participate in shift handovers, on-call support, major incident bridges, and scheduled maintenance activities. Identify opportunities for automation, operational improvements, and enhanced customer experience. What we expect from you: 7+ years of experience in contact center engineering, unified communications, or enterprise voice/contact center support. Hands-on experience supporting Five9, NICE CXone, and Webex Contact Center cloud contact center platforms. Hands-on experience with Webex Contact Center administration and support, including Flow Designer, routing and queue configuration, entry points, teams and skill profiles, desktop layouts, Webex Connect integrations, Analyzer reports, and Control Hub. Experience with Cognigy conversational AI, virtual agents, chatbot workflows, or contact center automation. Strong understanding of CCaaS architecture, IVR, ACD, call flows, queues, agent states, skill-based routing, and dialer functionality. Experience troubleshooting SIP, RTP, VoIP, call quality, PSTN connectivity, and voice routing issues. Knowledge of APIs, webhooks, REST integrations, and CRM integrations is preferred. Experience with incidents, problem, and change management processes in an ITIL-based managed services environment. Experience using ITSM tools such as ServiceNow and monitoring or reporting dashboards. Strong analytical, troubleshooting, documentation, and communication skills. Managed Services and Operational Requirements: Willingness to work in a 24/7 rotational shift environment, including nights, weekends, and holidays as per the support roster. Ability to manage multiple incidents and prioritize activities based on business impact and urgency. Experience supporting enterprise customers in a managed services environment. Ability to meet SLA and operational performance targets while maintaining high service quality. Willingness to participate in major incident management, escalations, on-call rotations, and service reviews. Ability to work independently while collaborating effectively with geographically distributed teams. Relevant certifications or training in Five9, NICE CXone, Webex Contact Center, Cognigy, CCaaS, or cloud contact center technologies (e.g., Cisco collaboration or Webex Contact Center credentials), a plus. Experience with Salesforce, Microsoft Dynamics, or other CRM integrations, a plus. Familiarity with Microsoft Teams, Webex Calling, Cisco Unified Communications (CUCM, CUBE, Unified CCX/CCE), or other enterprise voice platforms, a plus. Experience integrating Webex Contact Center with CRM platforms (Salesforce, ServiceNow, Microsoft Dynamics) and using Webex Contact Center APIs, webhooks, and Webex Connect for workflow automation, a plus. Experience with scripting, APIs, workflow automation, or operational reporting, a plus. Experience supporting enterprise-scale contact center migrations, implementations, or platform upgrades, a plus. Pay range: $ 93,000 - $ 150,000 depending on experience and skill set. Annual bonus target of 10% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials CDW is committed to being an AI-fluent organization We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work. Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice. About Us CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities. As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next. Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

Design and implement enterprise AI and MLOps solutions while setting project strategy, guiding technical decisions, and mentoring engineering teams. | Requires 6 to 10 years in software, data, or AI solution engineering, three years of consulting, and proficiency in AI architecture, GPU infrastructure, Kubernetes, and Python. | The Principal AI Software Consulting Engineer ensures advanced artificial intelligence, machine learning, and MLOps solutions are designed and implemented to the client’s satisfaction and approval. This client-facing role makes innovative contributions to solution design and implementation based on an understanding of AI software architecture, accelerated infrastructure, hardware-software tradeoffs, security, operations, and business outcomes. The position provides oversight and project guidance, leads complex customer engagements, advises executives and stakeholders, and helps mature the AI Factory practice through standards, repeatable offerings, reference architectures, and technical leadership. What you will do: Define project strategies and technical options that balance customer goals, architectural requirements, delivery risk, operational readiness, and financial constraints. Provide leadership and expert advice on enterprise AI architecture, generative AI, agentic systems, MLOps, model serving, integration, governance, and accelerated infrastructure. Regularly interface with client technical and business executives, project leadership, partners, and internal stakeholders to communicate complex ideas, anticipate objections, and align expectations. Lead architecture reviews, technical governance, escalation management, solution validation, and quality oversight for complex AI engagements. Support strategic sales pursuits through discovery, solution shaping, proposals, SOWs, ROMs, LOEs, presentations, and executive workshops. Develop standards, best practices, training, and technical guidance that equip teams for consistent and successful AI software implementations. What we expect of you: Bachelor’s degree and 6 years of hands-on software, data, infrastructure, or AI solution experience, including three years of consulting experience with large enterprises and cross-functional projects OR 10 years of hands-on software, data, infrastructure, or AI solution experience, including three years of consulting experience with large enterprises and cross-functional projects Provides leadership and expert advice on AI software architecture and solution design to clients, the Hybrid Infrastructure team, and extended CDW teams. Recognized by clients, peers, and management as a subject matter expert who remains current in AI technologies, enterprise architecture, and industry transformation. Maintains client relationships as a trusted technical advisor and serves as a focal point for communication among consultants, partners, and client stakeholders. Demonstrated experience architecting enterprise generative AI, agentic AI, RAG, model-serving, MLOps, fine-tuning, or distributed inference solutions. Advanced knowledge of NVIDIA NIM, NVIDIA Blueprints, NVIDIA AI Enterprise, Python, APIs, containers, Kubernetes, CI/CD, AI observability, evaluation, security, and production operations. Demonstrated understanding of GPU infrastructure and the hardware software tradeoffs that affect AI performance, scalability, reliability, and cost. Proven ability to research advanced and complex technology solutions, evaluate alternatives, make recommendations, and present materials that meet enterprise client needs. Excellent written, presentation, and verbal communication skills, including demonstrated experience presenting technology recommendations from a business perspective. Demonstrated ability to act calmly and productively when confronted with change, ambiguity, and risk and to engage appropriate leadership proactively. Ability and willingness to work beyond regularly scheduled shifts, select weekends, or overtime as necessary to meet operational needs. Ability and willingness to travel as needed to CDW locations or client sites. Valid U.S. driver’s license. Practice Leadership and Development Define and maintain AI Factory software engineering standards, delivery methodologies, architecture patterns, and quality practices. Develop and mature repeatable AI Factory service offerings, accelerators, deployment frameworks, and reference architectures. Evaluate emerging AI technologies, tools, and partner ecosystems to guide technical direction and investment priorities. Drive delivery consistency, quality, and scalability across AI software engineering engagements. Mentor consulting engineers, senior engineers, architects, and technical leads and collaborate on training and enablement plans. Partner with sales, architecture, delivery, and practice leadership to shape service strategy and go-to-market offerings. Represent CDW as a technical thought leader with strategic clients, partners, and industry communities. Experience shaping enterprise AI strategy, operating models, governance, application modernization, or large-scale AI transformation programs, a plus. Experience guiding partner alignment and technical strategy across NVIDIA, Microsoft, data, security, and software ecosystems, a plus. Experience developing consulting offerings, intellectual property, architecture standards, technical enablement, or reusable delivery of assets, a plus. Preferred NVIDIA certifications aligned to the role include NVIDIA-Certified Professional Generative AI LLMs (NCP-GENL) and NVIDIA-Certified Professional Agentic AI (NCP-AAI), a plus. Pay range: $164,000.00 - $240,800.00 depending on experience and skill set Annual bonus target of 10% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials CDW is committed to being an AI-fluent organization We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work. Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice. About Us CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities. As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next. Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

You would design, ingest, and validate Snowflake analytics solutions, maintain data pipelines, and manage project timelines and budgets with customer teams. | The role requires 5 to 9 years in data engineering, relational data models, and analytics delivery, with strong Snowflake, SQL, dbt, and AWS skills and a bachelor's degree. | The Senior Consulting Data Engineer is responsible for providing value to the business by ensuring solutions are implemented as designed to the customer’s satisfaction and approval. This role works in a quality, professional manner to complete project responsibilities on time and on budget, resulting in high customer satisfaction. Gain a clear understanding of client environment, identify client needs, and effectively communicate solutions. This role also supports data engineering delivery by designing, ingesting, transforming, validating, and documenting analytics data solutions, including medallion-style data marts that combine multiple data sources into trusted models for reporting and actionable business insights. What you will do Manage time and expense to meet or exceed expectations defined in the Statement of Work, proactively escalating potential budget issues as soon as they are known Collaborate with cross-functional teams to ingest, maintain, and deliver analytics data that supports reporting, ad-hoc analysis, and business decision-making. Develop and maintain data ingestion and transformation processes using Snowflake, SQL, DBT, and related cloud data technologies. Monitor data pipelines and automated jobs to ensure data is captured, processed, and delivered accurately and on time. Perform validation and testing of data transformations to ensure high-quality, reliable data outputs. Ensure data processes are efficient, repeatable, well documented, and aligned with required governance and data privacy expectations. Work independently on multiple projects in diverse customer environments, ensure that appropriate management is apprised of project status, bring projects to completion and follow up with customers regarding results. Troubleshoot, maintain, upgrade, and provide solutions to complex technology problems. Conduct analysis, problem solving, and planning. Identify and communicate potential opportunities for cross-selling to the sales team. Collaborate with team members in the development of best practices within team Demonstrable passion for technology while using problem solving capabilities to deliver solutions utilizing a top end engineering approach with an enthusiasm for learning Focused on delivering value to the business with relentless efforts to improve process Flexible in thinking; able to evolve a solution when additional information or ideas are presented making tactical vs. strategic tradeoffs where needed ​What we expect of you Bachelor’s degree and 5+ years’ professional experience with relational data models, databases, data engineering, ingestion, transformation, and analytics delivery OR 9+ years’ professional experience with relational data models, databases, data engineering, ingestion, transformation, and analytics delivery Strong experience with Snowflake, DBT, AWS, and SQL, including data transformation, cleansing, preparation, and performance-minded development. Experience developing datasets that support ad-hoc analytical needs, reporting, and marketing or business stakeholder insight generation. Experience working in highly regulated industries and complying with internal governance, data privacy, and data quality requirements. Preferred experience includes healthcare data, marketing data, and a bachelor’s degree in IT, software engineering, data engineering, or a related field. Implements, maintains, upgrades, and troubleshoots S&S solutions; transferring technical skills and knowledge to client through work logs. Performs overall solution Quality Assurance (QA) tasks for all projects delivered against assigned project deliverables while ensuring they are in alignment with the project scope and SOW (Statement of Work). Provides implementation/migration planning to client, knowing and meeting client timetable, coordinating vendor installations, etc. Facilitates communication between product team members. Strong written and verbal communication skills with the ability to effectively interact with leadership stakeholders and clients. Proven ability to maintain and create technical documentation for assigned project work. Demonstrated attention to detail, especially client and project changes, with solid analytical skills to identify potential risks. History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines. Demonstrated experience applying lessons learned to unique problems. History of reskilling on new technologies with understanding of difference with past technologies. Ability and willingness to travel as needed to other CDW locations or client sites. Pay range: $105,000 - $150,000 depending on experience and skill set Annual bonus target of 10% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials CDW is committed to being an AI-fluent organization We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work. Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice. About Us CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities. As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next. Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

Manage secure government cloud and hybrid environments, handle incidents, and automate operations to maintain availability and compliance. | Requires a bachelor's degree and 5–9 years of relevant engineering or infrastructure experience, advanced cloud platform expertise, and familiarity with frameworks such as FedRAMP and NIST. | The primary purpose of this position is to manage, maintain, implement, and improve cloud-focused, platform-agnostic IT infrastructure environments supporting Government customers and regulated workloads. This position focuses on secure cloud, hybrid cloud, and multi-cloud environments, including Microsoft Azure Government/GCC High and/or Amazon Web Services (AWS) GovCloud, and/or Google Cloud Platform (GCP). Supported environments will include multi-cloud platforms; compute, storage, networking, security, identity, observability, automation, backup, database, and service management capabilities; and customer or hosted data center environments. This position ensures high levels of availability, security, performance, compliance, and operational stability for supported Government systems and business applications. The ideal candidate will have advanced technical expertise across multiple cloud platforms, the ability to design and operate secure Government cloud environments, experience applying compliance frameworks and security controls, and the ability to support mission-critical customer environments through participation in a 24x7 on-call rotation. What You Will Do Provide operational support, administration, troubleshooting, and lifecycle management for Government customer cloud and hybrid infrastructure environments across Azure Government/GCC High, AWS GovCloud, and/or GCP, responding to and resolving incidents, service requests, alerts, and operational issues across compute, storage, networking, identity, security, automation, monitoring, backup, and platform services. Monitor, maintain, and optimize customer cloud environments to ensure availability, performance, security, compliance, and adherence to defined Service Level Agreements (SLAs). Perform incident, problem, change, and request management activities following established ITIL, security, compliance, and operational processes, including implementing approved changes, upgrades, patches, migrations, and configuration updates. Participate in a 24x7 on-call rotation supporting critical Government customer environments, including after-hours, weekends, and holidays as required. Perform advanced troubleshooting, root cause analysis, and remediation of complex cloud and infrastructure issues while driving preventative actions to improve reliability. Support secure cloud operations by applying Government compliance requirements and security frameworks, including FedRAMP, NIST 800-53, NIST Cybersecurity Framework, CMMC, DISA STIGs, CIS Benchmarks, and other applicable standards. Manage and maintain cloud configurations, access controls, security controls, monitoring, and logging. Develop and maintain automation, Infrastructure as Code, scripts, runbooks, knowledge articles, and operational procedures, along with accurate service documentation, incident and change records, and customer environment documentation. Perform capacity management, performance analysis, health assessments, and proactive remediation activities to improve customer environments. Research, evaluate, and recommend cloud technologies, automation capabilities, security solutions, and operational improvements, and provide guidance to improve customer cloud architecture, operational maturity, security posture, and service delivery outcomes. Communicate effectively with customers, account teams, project managers, and internal stakeholders regarding incidents, changes, risks, technical issues, and service performance, and participate in customer service reviews and operational meetings. Collaborate with Customer Success, Professional Services, Security, Architecture, Sales, and Operations teams to deliver high-quality Managed Services outcomes. Mentor and support team members by sharing technical knowledge, operational best practices, and cloud engineering expertise. What We Expect of You Bachelor’s degree and 5 years of IT infrastructure engineering experience, including cloud, platform, systems, network, automation, or operations engineering experience, OR 9 total years of IT engineering experience, including 5 years of relevant infrastructure or cloud engineering experience. Experience designing, implementing, and supporting cloud solutions across one or more of the following platforms: Microsoft Azure Government / Azure GCC High, AWS GovCloud (US), Google Cloud Platform (GCP) Experience applying Government and industry compliance frameworks, including FedRAMP, NIST 800-53, NIST Cybersecurity Framework, FISMA, CMMC, DISA STIGs, CIS Benchmarks, or comparable security standards. IT engineering experience with one or more infrastructure or cloud solutions supported by the Managed Services practice, including cloud platforms, enterprise storage, Windows and/or Unix/Linux systems, virtualization, observability, automation, databases, security tools, and service management platforms. Advanced-level technical certifications in at least one of the following three cloud platforms: Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Platform (GCP). Advanced-level technical certifications in at least two is strongly preferred. Customer-facing experience, including leading technical discussions with customers and supporting pre-sales activities. Ability to perform advanced root cause analysis, with strong organizational, analytical, and problem-solving skills. Excellent verbal and written communication and documentation skills, with the ability to interact effectively with coworkers, customers, and stakeholders, including senior leadership. Ability to prioritize and handle multiple tasks, adapt to changing customer needs, and meet urgent deadlines in a fast-paced, growth-oriented environment while consistently following policies and procedures; ability to travel as needed. Demonstrated ability to work independently and as part of a team, provide guidance and mentorship to peers, and further technical education through certification and training plans. Demonstrated ability to build customer trust and strong relationships, achieve high levels of customer satisfaction, and act consistently with the mission of CDW and the CDW Way. Certain customer workloads (for example, those involving ITAR or CUI data) may require U.S. citizenship. Experience supporting public sector (Federal, DoD, State and Local Government, or Education) cloud environments strongly preferred. Hands-on operational experience with Microsoft Azure Government / Azure GCC High, a plus. Pay range: $93,000 - $150,180 depending on experience and skill set Annual bonus target of 10% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials CDW is committed to being an AI-fluent organization We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work. Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice. About Us CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities. As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next. Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

Design and manage endpoint infrastructure, automate configuration and vulnerability management, oversee identity and access management, and mentor support staff. | Requires a bachelor's degree and 5 years of relevant experience or 9 years in configuration management and CMDB administration, with strong ITIL, scripting, and enterprise identity management skills. | Job Summary The Sr. Systems Engineer is a pivotal technical role responsible for the design, implementation, management, and support of our organization's endpoint infrastructure. This individual will lead the Automation and Vulnerability Management initiatives related to Microsoft Endpoint Configuration Manager (MECCM/SCCM) / Automox, Active Directory, Entra ID, SSO. Scripting and automation and familiarity with ServiceNow. What you will do Key Responsibilities: Security & Compliance: Manage and implement Public Key Infrastructure (PKI) certificates for endpoint authentication, encryption, and secure communication. Hands-on management of certificate tools (Venafi, CybarArk, Keyfactor, Sectigo, DigiCert, etc.) Enterprise CA knowledge and certificate management. Vulnerability Management: Focus on SaaS solutions similar to Ivanti, Tanium, Automox, etc. for vulnerability management as we move to modernize our environment. Knowledge of Red Hat Satellite. Identity and Access Management: Serve as a subject matter expert for Active Directory and Entra ID. Single Sign-On solutions using Entra ID with a focus on automation. Manage Azure App Registrations, Service Principals, Managed Identities, and Client Secrets. Knowledge Conditional Access policies. Automation & Orchestration: Automate administrative tasks and integrate systems using scripting with PowerShell, Python, and Microsoft Graph API, etc. Optimize System Center Orchestrator (SCORCH) runbooks for advanced automation workflows related to endpoint and server management. Automation and deployment of Virtual servers on-prem and in Azure for both Windows and Linux. Knowledge of Red Hat Ansible and runbooks. Infrastructure Management: Extensive knowledge of Windows Server (all recent versions) and Linux Server operating systems, including administration, patching, and troubleshooting. IT Service Management: Apply ITIL standards and best practices to incident, problem, change, and release management processes within the endpoint engineering domain. Leadership & Mentorship: Provide technical guidance, mentorship, and training our support staff. What we expect of you Bachelor’s degree and 5 years of experience in configuration management and CMDB administration, OR 9 years of experience in configuration management and CMDB administration. Strong understanding of ITIL principles and best practices, with certification in ITIL or a related field preferred. Proven experience with CMDB tools (e.g., ServiceNow) and advanced configuration management processes. Excellent analytical, problem-solving, and decision-making skills. Strong attention to detail and accuracy, with the ability to manage complex data sets. Exceptional leadership and team collaboration skills. Strong communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Demonstrated ability to manage multiple priorities and projects simultaneously. Proactive and self-motivated with a focus on strategic improvements. Master’s degree, a plus. Pay range: $81,000 - $151,400 depending on experience and skill set Annual bonus target of 5% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials CDW is committed to being an AI-fluent organization We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work. Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice. About Us CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities. As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next. Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

Lead architecture, development, testing, and estimation for complex business solutions while coordinating teams, working with stakeholders, and mentoring junior engineers. | Requires a bachelor’s degree with seven years of software development experience or 11 years without one, plus application development, object-oriented programming, leadership, and experience with C#, JavaScript, ASP.NET MVC, REST services, and SQL Server. | Job Summary: The SR Software Engineer II supports business solutions. The purpose of this role is to develop business software solutions for complex and large-scale projects through object and data modeling, database design, programming, quality assurance, and implementation support. The SR Software Engineer II participates in application standards development and serves as an evangelist for best practices. What you will do: Perform all stages of the software development life cycle, self-manage activities on smaller projects and serve as technical lead on small, medium and large projects. Determine operating requirements, costs, as well as resource needs for assigned projects and work in conjunction with a project manager on initiatives. Co-lead with Project Manager employing object-oriented analysis and design techniques including use case analysis, object modeling, and database schema design to ensure business requirements and design goals are met. Participate in application architecture planning (including system partitioning and framework design) to determine optimal solution architecture, efficiency, maintainability, and scalability Lead / develop: High-level system narratives, storyboards, and user interface prototypes. Lead / develop: Detailed design specifications for hardware and software use by the technical team. Lead / develop: System test plans, ensure software quality assurance (SQA) standards are achieved, and validate that business goals are accomplished. Lead / develop: Detailed estimates for projects, including resource allocation, timelines, and budget. Develop applications to CDW coding standards and quality. Identify issues that require more attention, and work to resolve issues based on an understanding of the business problem being solved. Make technical decisions to meet the design goals laid out in product road map and by management Coach, mentor and monitor progress of jr. members, mentor & coach Draw appropriate resources together to address technical issues. Direct and focus the efforts of the technical project team. Complete projects/tasks on a timely basis, according to commitments made to stakeholders and management. Report project/task status to the management. Collaborate with business and project teams to gather requirements and business needs. Make technical decisions to meet the design goals laid out in product road map and by management. Identify issues that require more attention, and work to resolve issues based on an understanding of the business problem being solved. Draw appropriate resources together to address technical issues. Direct and focus the efforts of the technical project team. Monitor progress of project teams. Mentor and coach junior team members. Complete projects/tasks on a timely basis, according to commitments made to stakeholders and management. Report project/task status to the management. Step in as team member throughout the software development process as needed What we expect of you: Bachelor’s degree and 7 years software development experience, or 11 years software development experience Expertise in developing applications. Demonstrated ability to coach and mentor others. Ability to multi-task and prioritize. Advanced knowledge of product lifecycle and understanding of the role of methodology/frameworks. Deliver solutions in Agile methodology in CI/CD environment. Advanced knowledge of object-oriented design and programming techniques. Demonstrated ability to build rapport and maintain productive working relationships cross-departmentally and cross-functionally. Excellent written and verbal communication skills with the ability to effectively interact with and present to all stakeholders including senior leadership. Strong organizational, planning and creative problem solving-skills with critical attention to detail. Demonstrated success of facilitation and solutions implementation. Proven track record of leading application development projects. History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines. Expertise in creating applications using technologies such as C#, JavaScript, HTML, CSS, ASP.NET MVC, RESTful Web Services, SQL Server. Ability to perform effective code reviews and recommend automated review tools for the team. Expertise in MongoDB, a plus. Expertise in Azure DevOps, a plus. Experience with SOLR and/or Elastic Search, Python, Spark, a plus. Knowledge of a variety of machine learning techniques (clustering, decision tree learning, logistic regression) and their real-world advantages/drawbacks, a plus. Experience in Linux & Windows platform, a plus. Working Experience with Azure/Kubernetes, a plus. Ability to think through performance requirements for a system and lead optimizing/tuning, a plus. Pay range: $121,000 - $190,600 depending on experience and skill set Annual bonus target of 10% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials CDW is committed to being an AI-fluent organization We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work. Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice. About Us CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities. As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next. Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

Lead technology projects by managing scope, budgets, schedules, risks, and teams while consulting with stakeholders to deliver business outcomes. | Requires a bachelor's degree and project management experience or equivalent relevant experience, along with formal methodology knowledge and strong communication skills. | Job Summary: The CDW Project Manager is a trusted consultant, providing project management expertise across multiple technology stacks and services. Projects are typically of low to medium complexity and incorporate mainstream, legacy and emerging technologies. The Project Manager may independently manage projects, or work within a large program under the guidance of Program Managers. The successful candidate balances scope, schedules, budget and understands how to leverage PMO tools and templates to drive successful business outcomes for the customer. This position works with mixed teams consisting of CDW engineers, CDW sales, other members of CDW cross functional business areas, customer staff, and third-party consultants. The CDW Project Manager is a project advocate and relationship builder. They drive successful engagements through negotiation, concise communication, crucial conversations, and leadership abilities. What you will do: Use experience, skillset, and methodologies to understand the client’s end goals and provide a consultative approach to ensure that the solution provided is appropriate for the client’s desired overall outcome and strategy. Be a trusted consultant to your project team in all matters related to project delivery, CDW processes, and project management with best practices and delivery. Build relationships with all project stakeholders. Creates and maintains presence with all project stakeholders, acting as a CDW steward for quality. Dedicated to meeting or exceeding stakeholder expectations. Identifies success criteria and ensures that it is met by involving the stakeholders in key decisions and linking project outcomes to strategic business initiatives. Recognizes the need for negotiations, gathers relevant information, and seeks advice from sales and management when needed. Negotiates changes (cost, scope, effort, schedule of solution, resource commitment, etc.) to agreeable results. Effective negotiation of changes that achieve stakeholder satisfaction and drive positive project results. Works with team members to gather information and determine impacts to the project, document mitigation steps taken in troubleshooting, and communicate these to the team and client. Independently manages medium to large sized projects requiring complex cross functional collaboration and management, adhering to CDW’s project management processes and methodologies. Accountable for project profitability. Track project budgets and resources and manage actuals vs. planned hours against the resource allocation and budget. Timely reporting of project financials and budgets to stakeholders. Ties project outcomes to clients’ business strategies, helping to generate new business. Ensures that time, expenses, and invoices are accurately tracked and approved against the project in a timely manner. Validates initial project scope and estimates. Determine the need for a new Statement of Work versus a Change Order. Makes sellers aware of new opportunities for additional services opportunities uncovered during project delivery. Ensures all items defined in CDW Statement of Work are delivered and perform quality assurance throughout the lifecycle of the project. Establishes, monitors, adjusts and communicates tasks and associated schedules to the project team and modifies when necessary. Build project schedules in conjunction with our engineering teams and partner resources. Aids in identifying proper resources and optimizing billable schedules, monitors and adjusts assignments as necessary to drive client satisfaction and project profitability. Identify, documents, tracks, and communicate project risks and issues. Strategizes potential resolution and drives desired course of action to bring issues to timely resolution. Manages equipment, software, licensing and outside services procurement and delivery schedules. Documents, outcomes, lessons learned and shared appropriately with colleagues. Leverage expertise to help drive business process improvements within the CDW Services PMO. Take accountability for project results and hold all project team members accountable for their scope of work and schedule commitments. Is fiscally responsible to the client, the project and to CDW. Instills trust with our clients by building strong relationships with stakeholders. Uses political savviness, business acumen, and relevant personnel along with CDW experience to establish credibility. Demonstrates the ability to diffuse uncomfortable situations with client and/or project team. Leads teams to consistently meet project success factors and exceed client expectations. Inspects delegated tasks to ensure timely and accurate completion. Coach and mentor Associate Project Managers. Stays abreast of industry best practices through research, conferences, training seminars and participation in professional associations. Shares information across the Services PMO. Determines the appropriate documentation (communication plans, schedules/timelines, status reports, quality plan, closure summary, budget, risk plan, etc.) for projects. Manages the quality and delivery of documentation to clients. Has a clear and concise communication style, leads and facilitates both live and virtual meetings. Keeps meetings on track, on topic and summarizes, assigns and publishes follow up items in a timely manner. Adapts communication style and medium to the audience's needs. Recognizes when communication efforts are ineffective and adapts tactics and/or medium as necessary. Effectively prepares and delivers difficult information. Can credibly communicate complex topics to stakeholders and build consensus. Anticipates client or project needs, communicates potential solutions. Conveys CDW experiences and positive outcomes to build client confidence and trust. Develop and manage a detailed schedule and work plan. What we expect from you: Bachelor’s Degree and 4 years of experience in project management or four years of CDW Services experience OR 8 years of experience in project management or 8 years of CDW Services experience Two or more years of experience in leading small to medium scale projects in a professional services organization. Project management or agile consulting experience as it pertains to advising clients of delivery best practices across multiple technology stacks (e.g., Cloud, Security, Infrastructure) Ability to support presales activities and look for new sales opportunities to help the client achieve organizational goals while growing CDW’s portfolio of work. Participate productively in virtual teams in order to improve Project Management processes. Experience Project Managing projects with several technologies. Demonstrated ability to take accountability for projects and their results, be fiscally responsible and lead teams to meet project success factors. Working knowledge of one or more formal project management methodologies, proficiency with tools such as Microsoft Project/Office. Excellent written, presentation, and verbal communication skills including demonstrated experience presenting technology recommendations from a business perspective. Applies discretion when dealing with sensitive/confidential information. Ability to balance multiple priorities simultaneously and adapt to the changing needs of the business while meeting deadlines. Ability to work weekends and/or off hours as necessary to meet clients' needs. Ability and willingness to travel up to 25% or as needed to other CDW locations, meetings and client sites. Ability to understand, remember, and apply oral and/or written instructions or other information. Ability to organize thoughts and ideas into understandable terminology. Ability to multi-task, organize and prioritize. Ability to apply common sense in performing job. Ability to understand and follow basic instructions and guidelines. PMP and/or Agile Certification(s), a plus Experience using both Waterfall and Agile methods (Scrum, Kanban, etc.) to manage projects, a plus Pay range: $77,725 - $108,265 depending on experience and skill set Annual bonus target of 10% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials. CDW is committed to being an AI-fluent organization We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work. Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice. About Us CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities. As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next. Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

Manage complex technology projects from initiation through closure, overseeing finances, risks, resources, contractual commitments, and stakeholder relationships. | Requires a bachelor's degree, at least six years of structured project management, government-contract and technology experience, and a PMP certification; an active DoD Secret clearance is preferred. | The Senior Project Manager independently manages strategic technology projects and may serve as a Project Manager within a broader program. Projects are typically high in complexity, risk, or visibility and may involve emerging or highly customized technologies, multiple solution areas, complex systems integration, and third-party vendors. The Senior Project Manager owns all aspects of project delivery, from initiation through closure, and works closely with sales, consultants, clients, subcontractors, and cross-functional delivery teams. This role is accountable for project scope, schedule, financial performance, contractual commitments, risk management, quality, and stakeholder satisfaction. The Senior Project Manager may provide guidance and mentorship to other project team members. The role acts as a project advocate, driving results, making difficult decisions, and building strong relationships with internal and external stakeholders. What You Will Do Successfully executes projects using CDW-G’s established delivery methodology, adapting the approach where appropriate to meet the needs of each engagement. Manages projects that may span multiple solution areas, service areas, workstreams, technologies, and third-party providers. Ensures the client’s business, technical, contractual, and operational requirements are understood and met. Evaluates the client’s project management methodology and incorporates appropriate CDW-G standards, controls, templates, and reporting requirements to create a comprehensive project delivery approach. Accountable for project financial performance and profitability. Develops, monitors, interprets, and communicates project budgets, forecasts, margins, and estimate-at-completion projections. Identifies budget-to-actual variances and recommends corrective actions. Ensures project time, expenses, invoices, and financial records are accurately tracked, reviewed, and approved in a timely manner. Identifies financial risks and works with project stakeholders to mitigate their impact. Understands the financial implications of project decisions and changes, including their potential effect on the client relationship, contractual commitments, and CDW-G profitability. Validates initial project scope, assumptions, estimates, deliverables, and acceptance criteria. Evaluates proposed changes for their impact on scope, schedule, cost, resources, risk, contractual commitments, and client outcomes. Develops recommendations and initiates the appropriate change-control actions. Establishes strategies to minimize client and project impact resulting from approved or anticipated changes. Communicates impacts and recommendations to the appropriate stakeholders. Ensures all items defined in the CDW Statement of Work are delivered and performs quality assurance throughout the project life cycle. Proactively identifies, analyzes, documents, and manages project risks, issues, assumptions, constraints, and dependencies. Develops mitigation and contingency plans and communicates exposure, ownership, and required decisions to stakeholders. Identifies risks and dependencies originating from related CDW-G initiatives, client environments, vendors, purchasing processes, and external stakeholders. Evaluates their potential effect on the project and coordinates appropriate response plans. Proactively conducts resource planning across project workstreams. Monitors and adjusts assignments, capacity, and billable schedules as necessary. Resolves resource and scheduling conflicts and escalates constraints that could affect project delivery. Develops, maintains, and communicates integrated project schedules in collaboration with engineering teams, client teams, subcontractors, and third-party vendors. Aligns project dependencies, milestones, contractual dates, and resource commitments. Ensures external resources are properly vetted and manages associated contracts through CDW-G or client contract administration and purchasing processes. Manages equipment, software, licensing, outside services procurement, and delivery schedules. Responsible for meeting contractual performance requirements, deliverables, acceptance criteria, milestones, and due dates throughout project delivery and completion. Ensures compliance with applicable corporate, client, and government policies and requirements. Understands government contract vehicles, Blanket Purchase Agreements, purchasing vehicles, and acquisition requirements and evaluates how they affect project execution, reporting, invoicing, changes, and completion. Manages projects delivered under diverse contract types, which may include Firm Fixed Price, Time and Materials, Cost Plus, and As-a-Service arrangements. Documents project outcomes and lessons learned and shares them appropriately with colleagues. Takes accountability for project outcomes and demonstrates fiscal responsibility to the client, the project, and CDW-G. Establishes clear performance expectations and holds project team members accountable for assigned responsibilities. Provides guidance, mentorship, and support to project team members. May coordinate the work of other Project Managers or project leads when required by the engagement. Builds trust and credibility through strong stakeholder relationships, business acumen, sound judgment, political awareness, and consistent delivery. Demonstrates the ability to diffuse difficult situations involving the client or project team and leads teams to consistently meet project success factors and client expectations. Leads or contributes to the development and continuous improvement of project management standards, templates, tools, best practices, knowledge resources, and training materials. Establishes and owns the project communication plan and related documentation, including schedules, status reports, financial reporting, quality plans, risk and issue reporting, decision logs, and closure documentation. Assimilates project information and communicates concise, audience-appropriate updates to clients, executives, sales, delivery teams, and other stakeholders. Integrates new information and recommends changes in direction when appropriate. Leads effective in-person and virtual meetings. Maintains focus, facilitates decisions, documents outcomes, assigns action items, and distributes timely follow-up communications. Adapts communication style, content, and medium to the audience, business context, and stakeholder environment. Prepares and delivers complex or difficult information clearly and professionally. Develops formal presentations, executive talking points, decision materials, and strategic project messaging. Builds consensus and supports timely stakeholder decisions. Proactively identifies and manages stakeholders. Validates client, business, and technical success factors and expectations and articulates them to project stakeholders. Remains dedicated to meeting or exceeding stakeholder expectations. Negotiates project changes involving cost, scope, schedule, and effort to achieve an acceptable result with urgency. Considers the broader client relationship and collaborates with Sales and Services leadership as necessary. Works with team members to gather information, assess potential impacts, determine response options, document mitigation steps, and communicate decisions to the team and client. What We Expect of You Bachelor’s degree in business, computer science, information technology, or a related field, or equivalent experience. Six or more years of experience delivering technology through structured Project Management methodologies such as waterfall or agile. Three or more years of experience leading significant technology projects involving mainstream, emerging, or customized technology solutions with standard and non-standard offerings. Demonstrated success leading complex projects for enterprise, strategic, or government customers. Ability to work weekends or outside standard business hours when necessary to meet client needs. This position may require the ability to travel an average of 25%. Demonstrated success managing complex technology projects involving multiple technologies, solution areas, stakeholders, or third-party vendors. Experience managing projects in support of government customers, contracts, or programs. Experience managing different contract types, including Firm Fixed Price, Time and Materials, Cost Plus, or As-a-Service arrangements. Demonstrated ability to take accountability for project outcomes, manage financial performance, and lead teams in meeting project success criteria. Working knowledge of one or more formal project management methodologies and proficiency with Microsoft Project, Microsoft Office, and related project management tools. Strong business and technical acumen, sound judgment, political awareness, perseverance, and conflict-resolution skills. Excellent written, verbal, presentation, and facilitation skills, including the ability to communicate complex information to executive, business, and technical stakeholders. Ability to analyze information across multiple project workstreams, identify impacts and dependencies, and provide clear recommendations. Ability to organize and prioritize competing responsibilities in a complex delivery environment. PMP certification required. CSM certification preferred as well., is a plus. Active DoD Secret clearance strongly preferred, is a plus. Familiarity with government contracts, acquisition processes, and government programs, is a plus. Familiarity with FISMA and FedRAMP requirements, is a plus. Strong business and technical acumen related to Federal initiatives, is a plus. Experience conducting business value or impact analysis, is a plus. Pay range: $114,000 - $158,800 depending on experience and skill set Annual bonus target of 10% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials CDW is committed to being an AI-fluent organization We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work. Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice. About Us CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities. As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next. Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

Develop federal-segment growth strategies, identify high-impact opportunities, manage sales pipelines, and guide sales teams. | Requires a bachelor's degree and at least six years of technical sales, marketing, or business development experience, plus strong analytical, communication, and relationship-building skills. | Job Summary The Fortinet Business Development Manager is responsible for accelerating growth within the Federal sales segment by leveraging the Fortinet partnership to deliver security solutions that address customers' evolving needs. This senior, enterprise-level individual contributor defines and executes segment and partner-aligned growth strategies, driving market focus, partner engagement, and solution prioritization. The role delivers customer outcomes through strategic leadership, cross-functional influence, and execution of high-impact initiatives, without direct people management responsibility. What you will do Define and own the business development strategy for the assigned segment or territory, including market focus, growth priorities, pipeline development, and forecasting. Develop and execute partner-aligned go-to-market strategies that align customer needs with prioritized Fortinet solution portfolios. Identify, prioritize, and lead the pursuit of high-impact opportunities, driving capture strategy, solution positioning, and commercial approach in partnership with Sales, S&S, PPM, and Fortinet stakeholders. Serve as the subject matter expert for executive engagements, strategic pursuits, negotiations, and critical opportunity escalations. Partner with Sales to identify, qualify, develop, and close strategic opportunities while influencing customer requirements and positioning CDW and Fortinet for success. Provide strategic enablement, coaching, and thought leadership to sales teams by delivering training, best practices, and guidance on partner solutions, sales strategies, and opportunity execution. Build and maintain strong relationships with CDW sales leadership, Fortinet stakeholders, and key customer decision-makers to drive collaboration and business growth. Analyze market trends, customer buying behaviors, and technology advancements to identify growth opportunities, shape segment strategy, and increase market share. Partner with Marketing, PPM, and Fortinet to develop and execute segment-specific campaigns, events, and awareness initiatives that drive pipeline generation and seller engagement. Serve as the subject matter expert for Fortinet, supporting complex sales cycles and representing CDW at executive customer meetings, industry events, and strategic partner engagements. Coordinate cross-functional resources to support complex pursuits, including legal, financial, and contractual requirements such as NDAs and teaming agreements. Own pipeline integrity, business reporting and performance visibility for the assigned segment. Articulate the Fortinet value proposition to internal stakeholders, partners, and customers while driving adoption of strategic solutions and initiatives. What we expect of you Bachelor’s degree and 6 years of work experience in a technical sales/marketing/business development role or 10 years of customer-facing or technical sales/marketing/business development experience in the Sales marketplace. Strong customer-facing and analytical skills with a history of building solid relationships with sellers and leadership contacts. Proven record of success in identifying new opportunities within existing accounts, building new accounts for the partner, and consistently exceeding sales targets. Proven ability to influence across all functions of an organization. Demonstrated collaboration behavior with excellent facilitation and negotiation skills Strong critical thinking skills with demonstrated ability to find solutions while working independently. Must be able to communicate effectively and in a constructive manner with executives, management, peers, and coworkers. Demonstrated ability to manage multiple priorities/projects, meet deadlines, facilitate change, and delegate responsibility. Excellent presentation skills At least 25% travel Pay range: $67,000- $94,000 depending on experience and skill set Annual bonus target of up to $80,000 subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials CDW is committed to being an AI-fluent organization We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work. Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice. About Us CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities. As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next. Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

Lead architecture, development, and maintenance of scalable full-stack public health applications with data integration and team mentoring. | 10+ years experience, strong Java, Spring Boot, React, cloud platform skills, and public health data interoperability knowledge required. | CDW Government is seeking a Senior Full Stack Engineer to serve as a hands-on principal engineer for public health and disease surveillance solutions. This individual will provide technical leadership across front-end, back-end, integration, and data workflows, with emphasis on public health data, record linking, DIBBS integrations, and CDC reporting. What You Will Do •Lead the architecture, development, and maintenance of scalable client-side and server-side applications supporting public health disease surveillance. •Set technical direction, make key design decisions, review code, mentor engineers, and resolve complex engineering issues. •Design and implement public health data integrations, including DIBBS workflows, APIs, HL7 and FHIR exchanges, and reliable data-transformation and validation pipelines. •Lead record linking, matching, deduplication, and identity-resolution solutions that improve data quality and connect surveillance records across source systems. •Transate CDC reporting requirements into production-ready workflows for mapping, validation, submission, error handling, and troubleshooting. •Partner with product managers, public health subject-matter experts, data engineers, designers, engineers, and client stakeholders. •Apply automated testing, continuous integration and delivery, secure coding, and cloud-engineering best practices. What We Expect of You •Bachelor's degree in a related field or equivalent experience. •10+ years of professional software-engineering experience, including experience acting as a principal, staff, or lead engineer on complex systems. •4+ years of experience working directly with public health data and disease surveillance systems. •Demonstrated expertise in record linking, entity resolution, matching, and deduplication for public health data. •Hands-on DIBBS integration experience and experience integrating public health data through APIs and interoperability standards. •Expert knowledge of CDC surveillance reporting requirements and data-exchange workflows, including mapping, validation, submission, and troubleshooting. •Strong full-stack development experience with Java, Spring Boot, React, JavaScript, relational databases, REST APIs, and AWS or a similar cloud platform. •Experience designing distributed, scalable, high-volume systems and data-intensive services. •Strong automated testing, test-driven development or self-testing code, continuous integration and delivery, and DevSecOps practices. •Excellent analytical, problem-solving, communication, and stakeholder-collaboration skills. •Strong ownership and the ability to translate complex public health requirements into practical, maintainable technical solutions. Pay range: $156,000 - $240,800 depending on experience and skill set Annual bonus target of 10% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials CDW is committed to being an AI-fluent organization We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work. Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice. About Us CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities. As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next. Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

Advise healthcare customers and CDW stakeholders on technology strategies, develop industry solutions, qualify opportunities, and support sales teams with executive presentations and solution expertise. | Requires 10 years of experience in the specific industry, strong customer-facing leadership and technology strategy skills, and a track record delivering and influencing technology solutions; a bachelor’s degree is preferred. | Job Summary The Strategist role is responsible for helping to understand customer business challenges and objectives that can benefit from technology and drive solutions within CDW segments by partnering with key internal and external stakeholders, and technology partners to understand current and emerging technology initiatives, ultimately accelerating growth within the segment and positioning CDW as a preferred partner within the market. This role is primarily responsible for advising CDW on new offerings to address industry challenges and opportunities. What You Will Do • Be part of the overall strategist organization to be thought leaders in leveraging technology to positively impact the segment • Interact with customer leadership to help shape future thinking • Achieve goals, and improve their organizations’ posture • Present and demonstrate strategy and solutions and specific partner technologies to customers and CDW • Stay current on trends and technology developments • Participate in the development of CDW’s solution sets to solve customer problems within the industry • Coordinate partner participation in specific solutions addressing real needs outside of traditional technology infrastructure • Understand and evaluate new technology approaches and solutions to understand the value, problem addressed, market potential, and fit into the CDW strategic solutions • Work with other areas within CDW to develop the solution package to include services, logistics and other capabilities, as appropriate, for solutions selected as CDW offerings • Determine the accounts within target markets • Qualify and scope solutions opportunities within accounts • Determine the market (s) to address • Develop relationships with executives at organizations and partners to further align CDW to the evolving needs of our customers • Work closely with multiple stakeholders at the customer to influence the final requirements of the target opportunity, including executives, program leads, project leads, and technical experts • Collaborate with sales team to act as subject matter expert for customer visits and presentations, customer conference calls and webinars, as well as participate in all aspects of large solutions • Articulates value proposition to sellers, partners and customers. • Attends customer onsite meetings, business reviews, and industry days, as needed. • Represents company at external business networking opportunities, conferences, and events. • Training CDW sellers and sales teams on trends and solutions and mentor CDW sellers on messaging to their customers. What We Expect Of You Minimum basic requirements • Strong customer facing skills with a history of building solid relationships with leaders. • Deep understanding of the customer’s business with credibility as a strong career leader in the market • Experience in a role requiring proven leadership, facilitation, critical thinking and problem-solving skills as well as a strong customer service. • Strong understanding of the market. • 10 years prior experience working within the specific industry. • Proven track record of success in navigating procurement departments for additional opportunities. • Demonstrated understanding of technology trends, technology architecture and roadmaps. • Experience in a leadership role in the implementation of technology solutions involving integrations, configuration, troubleshooting, training, adoption and support. • Proven ability to influence across all functions of an organization. • Strong strategic planning ability. • Effective communication skills both oral and written using a variety of styles and techniques appropriate to the audience • Excellent presentation skills • Demonstrated collaboration behavior with excellent facilitation and negotiation skills. • Strong problem-solving skills with demonstrated ability to find solutions while working independently. • Must be able to communicate effectively and in a constructive manner with management, peers, and coworkers. • Demonstrated ability to manage multiple priorities/projects, meet deadlines, facilitate change, and delegate responsibility. • Travel required as needed Preferred Qualifications Preferred skills, experience, and qualities needed • Bachelor’s degree • Experience as a CIO, CTO, IT Vice President or IT Senior Leader • Experience leading IT strategy and operations within the specific industry • 10 or more years’ experience in assessing business drivers and translating them into qualifiable, quantifiable and tactical solutions • Understanding technologies and the challenges of implementing new technologies into a highly regulated and complex technology ecosystem. • Industry related certifications ie. CISSP, CSSP, CISM, CRISC, GCIH • Working knowledge and understanding of standard industry regulations i.e. FERPA, HIPAA, GDPR, CPRA Pay range: $ 157,500 - $213,500 depending on experience and skill set Annual bonus target of 43% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials  CDW is committed to being an AI-fluent organization We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work. Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice. About Us CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities. As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next. Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

Design and modernize enterprise Windows endpoint environment using Microsoft Intune and cloud-native management with automation and security compliance. | Bachelor's degree and 7+ years experience in modern Windows end-user computing with hands-on proficiency in Microsoft Intune and cloud endpoint management. | Job Summary CDW is seeking a highly experienced Senior Windows Engineer to play a key role in the modernization and transformation of our enterprise endpoint environment. This position requires deep expertise in Microsoft Intune, with strong proficiency across Windows Autopatch, Microsoft Entra hybrid joined to Microsoft Entra joined device migrations, third-party application patch management, endpoint security, configuration management, and modern Windows deployment technologies. Working alongside a team of collaborative engineers and technology leaders, you will help define and implement modern endpoint strategies, reduce reliance on legacy infrastructure, improve automation and operational efficiency, and deliver a secure, scalable, cloud-first Windows experience. The ideal candidate combines strong hands-on engineering capability with a forward-thinking mindset and a passion for digital transformation, automation, standardization, and continuous modernization across the Microsoft endpoint ecosystem. What you will do • Work alongside peers and technical leadership to design, implement, and continuously modernize the Windows endpoint environment, leveraging Microsoft Intune as a core management platform • Drive the transition from legacy and hybrid endpoint management models to cloud-native Microsoft Entra ID Join and Intune-managed devices, leveraging Windows Autopilot where possible • Design, implement, and optimize Windows Autopatch to improve update compliance, security posture, deployment consistency, and operational efficiency • Develop and mature third-party application patching and vulnerability remediation capabilities across the Windows estate. • Build and maintain Intune configuration profiles, compliance policies, security baselines, update rings, application deployments, and endpoint management standards • Partner with security, infrastructure, architecture, and application teams to deliver a secure, scalable, and consistent modern workplace experience • Identify opportunities to automate repetitive engineering and operational processes, leveraging PowerShell, Microsoft Graph, and other relevant Microsoft technologies • Troubleshoot and resolve complex Windows, Intune, Entra ID, application deployment, enrollment, authentication, and endpoint management issues, providing senior-level technical expertise and escalation support • Help define engineering standards, technical roadmaps, documentation, and best practices that support the organization's broader digital transformation and endpoint modernization strategy • Act as a technical SME and trusted advisor, working alongside like-minded engineers to evaluate emerging Microsoft capabilities, challenge legacy approaches, and continuously improve the end-user computing environment • Experience in least privilege tooling, like PolicyPak a plus • Strong team and collaboration skills, working with cross-functional teams to achieve common goals • Stay up to date on industry trends and become internal subject matter expert and solutions consultant on end-user computing • Lead or participate in technology evaluations and recommend standardized solutions that align with enterprise objectives • Participate in major incidents, leading the team in issue identification, resolution, and RCA actions • Maintain detailed documentation of endpoint systems, configurations, and processes • Develop and deliver advanced metrics reporting to provide deep visibility into endpoint performance, user experience, and trend analytics—enabling data-driven decision-making and proactive optimization What we expect of you • Bachelor’s degree in a technology-related discipline and 7+ years of experience designing, implementing, and engineering modern Windows end-user computing environments, OR 11+ years of relevant experience. • Extensive hands-on experience with Microsoft Intune, Windows, VDI, and cloud-based endpoint management solutions • Demonstrated experience supporting the modernization and transformation of enterprise Windows environments • Ability to mentor, guide, and collaborate with junior engineers, both locally and remotely • Strong analytical and organizational skills, with the ability to manage and prioritize multiple initiatives in a fast-paced environment. • Strong time-management skills with the ability to balance quality, business priorities, and delivery timelines. • Excellent interpersonal and communication skills, with the ability to translate complex technical concepts into clear, business-friendly language. • Strong understanding of IT security principles, endpoint security concepts, and industry best practices. • Ability to work effectively across engineering, architecture, security, infrastructure, and operational teams to deliver scalable technology solutions. CDW is committed to being an AI-fluent organization We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work. Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice. About Us CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities. As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next. Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

Provide technical design, implementation, and support for managed services clients with operational leadership and problem resolution. | Five years experience in large-scale data centers with VMware, Cisco UCS, hyper-converged infrastructure, and scripting skills in PowerShell or PowerCLI. | CDW’s vision is to be THE national provider of Managed Services. We will achieve this reputation by continuing to delight our customers and being the employer of choice for highly motivated and talented engineers. Engineers at CDW are responsible for the development and delivery of our Managed Services offerings. Engineers apply the necessary technical breadth to providing top level technical support services and operational leadership, including solution design and implementation, problem resolution, and technical change implementation for Managed Services clients. Engineers at CDW are smart, hardworking individuals with top level experience and enjoy working on highly visible, technically challenging projects and service offerings. They are high caliber, well rounded professionals who are passionate about emerging technology, with exceptional customer service and communication skills. What You Will Do Provide innovative technical solutions to complex hardware/software problems. Provide design, implementation, technical support services and consulting to Managed Services clients to meet their business needs. Understand and Deliver Managed Services offerings as outlined in the CDW Service Descriptions and Service Catalog. Understand and follow the processes and procedures defined in the CDW ManS Standard Operating Procedures manual (SOP). Provide detailed and effective communication to internal and external customers. Clearly and concisely articulate problems and solutions for issues to clients both over the phone, via e-mail and in person. Member of on-call rotation to provide 24 X 7 support to critical systems and ensure availability objectives are met. Conduct throughput analysis, problem solving, and infrastructure planning Participate in various projects intended to continually improve/upgrade technology infrastructures. Create and execute test plans to meet project requirements for assigned components. Identify and communicate potential opportunities for cross-selling to the sales team. Provide high quality content deliverables using the appropriate document templates. As a Senior Engineer provide technical services with no supervision from Supervisors, Team Leads, or Technology Owners. Ability to follow through with tasks, projects, troubleshooting with no supervision. Serve as technical point of contact on customer engagements, and internal projects. Conducts/lead design workshops for complex designs to meet customer, business and technical objectives. Proactively develop plans and activities to avoid problems. Educate the customer on solutions as appropriate throughout the life of the service. Complete projects/tasks on a timely basis, according to commitments made to stakeholders and management. Perform scopes of work as detailed in the implementation plans assigned (system builds, test plans, documentation, training, etc.). Handle several tasks simultaneously (ie: pre-sales, troubleshooting, maintenance, and responding to emergencies). Communicate with Engineering Manager all events that are not anticipated (new product requirements, equipment failure, design changes, schedule changes). Respond to all customers professionally and courteously and relay any customer questions or concerns to manager. Demonstrate and actively promotes an understanding and commitment to the mission of CDW through performing behaviors consistent with the CDW Way. Assist in creating and documenting policies and procedures. Understand SLAs in a production environment and proactively strive to meet the commitments. Provide support to Service Account Managers, Project Managers and product developers. Contribute to written proposals and technical documentation. Assist Professional Services team when required with client consultation including assessing and recommending architectural designs/changes to client systems in response to performance issues, growth requirements, etc. Review assigned service requests daily, following up and providing status updates to clients; ensure data pertaining to the status of service requests is entered into the problem tracking systems accurately and promptly to provide an up-to-date picture of service delivery status and backlog. Conduct self in a manner consistent with customer service expectations. Test, evaluate, and develop new products, offerings, and solutions. Conduct training of customers and coworkers in both formal and informal environments. Work directly with Project Managers to update project plans and communicate project status. What We Expect of You Bachelor’s degree in business, computer science, a related technical degree or equivalent experience At least five (5) years large-scale, multi-tenant Data Center environment with enterprise-class planning, design, implementation and support experience to include: Experience with VMware virtualization technologies and infrastructure Experience with hyper-converged infrastructure, including Cisco Hyperflex, Nutanix and/or VMware vSAN Experience with Cisco UCS infrastructure At least three (3) years’ experience using scripting tools to automate both routine and complex tasks such as Microsoft PowerShell, VMware PowerCLI, and/or Cisco UCS PowerTool Capable of resolving critical issues in a time sensitive manner, cognizant of required service levels. Ability to establish customer trust and confidence in the CDW Managed Services knowledge of and concern for customers’ business needs. History of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the customers while meeting deadlines. Critical attention to detail and solid creative problem-solving skills. Ability to perform intermediate root cause analysis. Customer Service focus and a high level of professionalism. Ability to consistently follow policies and procedures. Strong communication and documentation skills. Excellent verbal and written communication skills, with the ability to effectively interact with all coworkers and stakeholders, in including senior leadership. Must have good time management skills and be able to meet rigid and urgent assignment schedules. Must know when to ask for assistance. Must be approachable, teachable, and a team player with a strong desire to continue learning and expanding their experience in a highly evolving technical environment. Professional-level previous work experience in many of the following technologies and professional and technical areas: VMware, Nutanix, Cisco UCS, Dell, HPE, ITIL, is a plus. Knowledge/experience with replication and backup technologies, is a plus. Provide day to day operational requirements to include administering multiple virtual environments (infrastructure, hosts, appliances, VMs); alerting and error code response and resolution; ability to perform advanced troubleshooting in all focuses and related technologies, is a plus. Virtual infrastructure performance monitoring & optimization, capacity utilization, trending and reporting, is a plus. Provide environmental status reports and architecture documentation to support teams to assist in monitoring and reporting, is a plus. Responsible for capacity planning and performance analysis of storage, backup and recovery infrastructure, is a plus. Recommends changes to procedures, which result in operational optimization and improved SLAs, is a plus. Provide consulting and mentoring of virtualization technologies on internal and external projects as well as to other CDW teams and coworkers, is a plus. Assist in the product development process of virtualization technologies as needed to further develop CDW technology platforms and service offerings, is a plus. Experience writing documentation, including installation guides, best practice guides, change plans and other technical documents, is a plus. Experience working within an environment that has an advanced change management program, is a plus. Ability to communicate with both technical and non-technical customers, both internal and external, is a plus. ITIL Foundations Certification is a plus. VMware Certified Professional (VCP) certification or Nutanix Certified Professional (NCP) or higher, is a plus. Basic understanding of routing, switching and firewall infrastructure, is a plus. Pay range: $106,000 - $150,180 depending on experience and skill set Annual bonus target of 10% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials CDW is committed to being an AI-fluent organization We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work. Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice. About Us CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities. As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next. Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.