CDW

Lead and manage negotiations for complex technology-related contracts, provide legal guidance on transactions, and ensure compliance with relevant laws. | 7+ years of experience in transactional law, with a focus on technology deals, strong negotiation skills, and a JD degree. | At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. Job Summary The Sr. Corporate Counsel is a recognized subject matter expert in commercial contract matters and provides high-quality, proactive and cost-effective legal counsel and guidance to the corporation regarding all aspects of day-to-day business. What you'll do • Lead and manage negotiations for complex deals, contracts, and agreements, with a primary focus on technology-related transactions. • Contract Drafting: Draft, review, and revise a wide range of commercial agreements with OEM, distribution and services partners for IT products and services, including cloud and consumption-based services, licensing agreements, master services agreements, and confidentiality agreements. • Collaborate with internal teams, business units, and external partners to align on legal and business objectives while mitigating risk. • Provide legal guidance and support to internal stakeholders on a variety of legal matters, ensuring they are aware of potential legal implications in their decision-making and assist, advise, investigate, research and resolve legal matters within corporate legal policies. • Conduct thorough due diligence on proposed transactions, identifying and addressing legal risks and compliance issues. • Stay up to date with relevant laws and regulations in the technology sector and ensure the company's compliance with legal requirements. • Develop and implement process improvements and strategies to manage and minimize legal risk associated with transactions and business operations. • Assist clients to help resolve potential disputes with a focus on minimizing legal escalation. • Develop expertise on diverse areas of law, related topics and trends and educates internal and external stakeholders on those topics and trends. • Retain and manage outside counsel and other external resources effectively with regard to budget. • Provides legal counsel on diverse contract matters affecting day-to-day business operations; assists, advises, investigates, researches and resolves legal matters within corporate legal policies. • Assists in the development of standardized legal documents for customers and partners. • Reviews, drafts and negotiates various U.S. and international corporate contracts, such as master services, subcontractor, nondisclosure, marketing, distributor, reseller, purchasing, consulting, and event agreements. • Assists on matters related to patent, trademark, and other intellectual property matters. • Keeps current in and proactively addresses commercial issues on specific projects. What we expect of you • JD Degree • 7+ years of experience as a transactional attorney, with a strong focus on technology-related deals. • Previous experience in a law firm and/or in-house legal department of a technology company. • Licensed to practice law in state where position is located and other relevant states. • Previous experience in a law firm and/or in-house legal department of a technology company. • Excellent negotiation, communication, and analytical skills. • Deep understanding of the legal and regulatory landscape in the technology industry. • Strong business acumen and the ability to balance legal considerations with business objectives. • Proven track record in successfully managing and executing complex transactions. • Team player with the ability to collaborate effectively with cross-functional teams and provide sound legal advice. • Demonstrated ability to recognize and resolve complex legal issues in a practical manner. • Ability to succinctly and effectively communicate legal issues to business clients. • Strong oral and written communication, research and negotiation skills. • Strong negotiation and interpersonal skills with the ability to work effectively with individuals at all levels and across business units. • Ability to work under pressure and manage multiple assignments and priorities and produce high-quality work in a timely manner. • Proactive in recognizing needs, solving problems, anticipating issues and developing resolutions. • Understands strategic and tactical objectives of the department and company. • Must be detail-oriented, well-organized, and able to manage time efficiently. • Independent self-starter with positive customer service attitude. • Demonstrated ability to maintain discretion and confidentiality. • Delivers well organized, clear presentations in groups and in one-on-one settings. Pay range: $172,000 - $240,000 depending on experience and skill set Annual bonus target of 15% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials We make technology work so people can do great things.     CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.      CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW’s goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.

Lead and manage marketing technology architecture, integrations, and team to enable scalable, innovative marketing solutions. | 7+ years in marketing technology or data-driven marketing roles, with experience in Adobe, Salesforce, and leadership skills. | At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. Job Summary The Senior Marketing Tech Enablement Manager will serve as a strategic leader driving marketing technology management, implementation, operational excellence, and innovation across CDW’s business solutions and services. This role is responsible for defining and executing enablement strategies that empower business, sales, and marketing teams to leverage advanced MarTech capabilities, optimize processes, and deliver impactful digital experiences at scale. What you will do Define and own the MarTech reference architecture, ensuring platforms, data flows, and integrations align to business strategy and enterprise technical standards. Architect scalable, API‑driven solutions that enable seamless data movement across CDP, journey orchestration, automation, analytics, and personalization platforms. Evaluate, select, and guide implementation of emerging MarTech tools, assessing technical fit, extensibility, integration complexity, and long‑term sustainability. Build, mentor, and lead a high-performing team focused on marketing technology enablement and operational excellence. Provide clear direction, set priorities, and align team goals with organizational objectives. Establish architectural guardrails and integration governance to ensure reliability, consistency, and compliance across all customer‑facing technologies. Develop and maintain system diagrams, integration schemas, and API documentation, ensuring cross‑functional teams understand system dependencies and data flows. Define technical SLAs, performance benchmarks, and monitoring standards to ensure marketing platform uptime, scalability, and data accuracy. Lead technical enablement for teams on APIs, data models, identity resolution, and integration patterns across Adobe, Salesforce, and related systems. Create and maintain documentation that explains complex technical processes, including workflows, triggers, and data pipelines in marketer‑friendly terms. Drive adoption of best practices in technology, journey design, personalization, and measurement. Translate complex technical capabilities into marketer-friendly language through clear documentation and storytelling. Manage resource allocation and capacity planning to ensure timely delivery of initiatives. Oversee project timelines and delivery from ideation to execution. Guide solution architecture reviews for all MarTech projects, ensuring scalability, technical feasibility, and alignment with enterprise data strategies. Oversee vendor technical deliverables, ensuring they meet CDW’s architectural requirements and integration standards. Design and oversee end‑to‑end MarTech solution architectures, including data ingestion, identity resolution, segmentation logic, real‑time decisioning, and activation workflows. Lead integration architecture across platforms, using REST APIs, webhooks, event streaming, and ETL/ELT patterns to ensure secure, scalable data flow. Serve as technical escalation point for API troubleshooting, data pipeline failures, platform limitations, and system interdependencies. Partner with Digital, Sales, RevOps, and Data teams to define integration and data requirements, ensuring quality and compliance. Provide consultation during build and implementation, resolving design questions and risks. Lead, coach, and develop a high-performing marketing technology team, setting clear expectations, providing ongoing feedback, and fostering professional growth and accountability Champion modernization of the MarTech stack, driving initiatives around composable architecture, real‑time personalization, and AI/ML‑driven decisioning. Evaluate platform performance and technical debt, making recommendations for re‑architecture, refactoring, or sunset decisions. Stay ahead of industry trends in APIs, CDPs, cloud architecture, and digital identity, guiding CDW toward a future‑ready MarTech ecosystem. Promote best practices across marketing automation, including testing, validation, and change management. Living the CDW values through their own behavior, modeling them for their team, and demonstrating them in partnerships with internal and external stakeholders to drive collaboration, integrity, and business results. What we expect of you Bachelor’s degree and 7+ years in Marketing Technology, CRM, or Data-Driven Marketing roles OR 3+ years managing teams, ideally in marketing, marketing technology, or digital/analytics functions. Required Platform Expertise: Adobe (AEP, Marketo, RTCDP, Target), Salesforce, and Monday.com. Strong understanding of customer data platforms, engagement platforms, and workflow management tools. Strong leader who can coach team members on technical skills, strategic thinking, and stakeholder management to drive career growth. Proven ability to use data and technology to deliver personalized experiences across owned and paid media. Exceptional written and verbal communication skills; ability to simplify technical concepts for non-technical audiences. Strong project management skills with experience in capability deployment, training, and change management. Ability to influence across a matrix organization and manage competing priorities in a fast-paced environment. Strategic thinking and ability to connect dots across people, process, and technology. Empathy for marketer needs and focus on driving innovation at scale. Strong storytelling and executive communication skills. Collaborative mindset with ability to manage complex stakeholder relationships. Willingness to travel up to 10% Pay range: $143,000 - $199,800 depending on experience and skill set Annual bonus target of 15% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW’s goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice. At CDW, we make technology work so people can do great things. We are a leading multi-brand technology solutions provider to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. Our coworkers across the globe are working together to bring technology to life for our customers by solving complicated IT business challenges, providing outstanding service, and orchestrating the technology landscape to optimize our customers’ performance.

Leading and managing a team of Software Solutions Advisors to support sales of complex solutions, including coaching, strategy development, and cross-functional collaboration. | 7+ years of experience in delivering enterprise-class technical solutions, with at least 1 year in team leadership or mentorship, and strong communication skills. | At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. Job Summary This role is responsible for the daily leadership of the Microsoft Practice. This is an individual who manages a team of Software Solutions Advisors and are responsible for supporting the sale of complex solutions. You must plan go-to-market strategies for various sales segments, support the teams, and work with our strategic partners in their assigned geography. They must perform as a driver of inter-departmental collaboration and a resource in developing coworker capabilities. Strong leadership, a passion for software solutions, and the desire to build and grow the business are keys to success. What you will do:  • Lead and manage a team of Software Solutions Advisors • Conduct regular performance check-ins, provide coaching and mentorship, and support professional development. • Set clear individual and team expectations, drive accountability, and celebrate successes. • Partner with account teams to support sales cycles by providing technical expertise and crafting solution strategies tailored to customer needs. • Review and enhance technical proposals, presentations, and demonstrations to ensure they align with business outcomes. • Participate in high-impact customer engagements and help drive alignment with customer technical stakeholders. • Monitor presales activities and engagement across active opportunities to ensure strong coverage and quality support. • Provide feedback on opportunity qualification and help accelerate deal velocity through strategic resource alignment. • Track KPIs, metrics, and reporting in support of accurate forecasting and pipeline visibility. • Collaborate cross-functionally with Sales, Professional Services, Practice Leaders, and other internal stakeholders to drive presales excellence and deliver seamless customer experiences. • Help implement presales best practices and standard operating procedures. • Contribute to GTM initiatives, including solution packaging, messaging, and enablement. • Identify gaps in tools, processes, or training and proactively recommend solutions. • Stay informed on emerging technologies and industry trends. • Support the upskilling of team members to ensure technical capabilities align with evolving market demands. What we expect of you:  • Bachelor’s degree and 7+ years of experience delivering large-scale, enterprise-class technical solutions. Or, 11+ years of equivalent experience. • 1+ year of experience in a team lead, technical mentorship, or informal management role. • Strong understanding of presales processes, solution development, and customer engagement strategies. • Demonstrated ability to coach and mentor technical professionals. • Excellent verbal and written communication skills, with a strong ability to explain technical concepts to business stakeholders. • Experience collaborating with cross-functional teams, including Sales and Services, to drive outcomes. • Prior experience in a formal people management role is a plus. • Background in digital experience, cloud, data, AI, or software engineering is highly desirable. • Experience with opportunity pipeline tools (e.g., Salesforce) and familiarity with forecasting and reporting practices. • Ability to adapt to changing priorities in a fast-paced environment and help teams navigate ambiguity. Pay range: $121,450 - $170,010 depending on experience and skill set Annual bonus target of 25% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials #LCMI We make technology work so people can do great things.     CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.      CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW’s goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.

Leading a managed services engineering team to deliver IT solutions, improve processes, and ensure customer satisfaction. | Bachelor's degree or 9+ years of relevant experience, leadership in IT services, process management, and communication skills. | Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. • Job Summary • The Managed Services Engineering Manager demonstrates focus in leading a specific Managed Services Engineering Team to achieve financial, operations, customer satisfaction and coworker targets. The person in this role is responsible for delivery of one or more services and additionally serves as the product owner for those services. The role includes but is not limited to: Understand and align the engineering team to ensure overall Services strategy is implemented through Services teams, which includes building and maintaining key relationships with product development, professional services and sales. Executing on customer service level agreements by utilizing our operational framework and standard operating procedures to meet or exceed overall customer satisfaction. Continuous Service Improvement: includes both process and staff management, using both objective and subjective methods. Includes performance management. Allocating engineering resources to provide technical services to maintain, support, and optimize the specific technology areas assigned. Establish and cultivate a solid working relationship with customers through sales opportunities, quarterly reviews, and especially during support issues. Build and maintain strong relationships with key partner representatives (Cisco, IBM, Microsoft, VMWare, etc.). • What you will do: • Customer Satisfaction: Understand customer environments and business needs. • Meet periodically with customers through sales opportunities, quarterly reviews, and especially during support issues. • Track, monitor and report Customer Satisfaction Performance Measures, including Customer Satisfaction Surveys. • Leadership and Management: Managing workload; prioritizing and assigning resources. Includes review Service Desk queues and related reports. • Serve as a primary point of contact for the collaboration of strategic and tactical plans for the current and future development of the technologies assigned to their specific technology. • Time reporting and related analysis. • Hiring staff. • Building and motivating effective teams. • Delegating responsibilities to appropriate team members. • Performance management: Consistent feedback, both positive and negative Assessment, both subjective and objective Coaching/mentoring Individual Development Planning (career path, improvement opportunities, training) • Maintaining the On-call schedule. • Work closely with peers to achieve company, department and personal goals. • Willing to take calculated risks to meet customer needs and department goals. • Process Management: Oversee the development, maintenance, and performance of the problem, change and work order processes. • Deliver Operational Framework and Standard Operating Procedures to staff and ensure adherence through Quality Assurance process. • Review Operational Framework and Standard Operating Procedures on an on-going basis to identify process and organizational structure gaps. • Continuous Service Improvement utilizing using key metrics. • Communication: Regular staff interaction, both written and face-to-face. • Customer interaction, both written and face-to-face. • Work collaboratively with other groups and managers to successfully manage customer expectations and environments. • Financial: Manage operational costs, plan, and budget. • What we expect of you: • Bachelor's Degree and 5 years of relevant experience, OR • 9 years of related consulting or IT services delivery experience • Previous consulting leadership experience required • Process management and improvement • Experience in ITIL • Ability to lead teams; gain consensus • Ability to communicate effectively and concise both orally and written using a variety of styles and techniques appropriate to the audience • Ability to balance multiple priorities simultaneously and adapt to the changing needs of the business while meeting deadlines • Proven ability to proactively collaborate and build relationships, take initiative, and creatively problem solve • Ability to identify and creatively resolve client, project and people issues • Proven negotiation skills • Knowledge of Tanium, Bigfix, Cisco, Microsoft, HP, or Dell products and services a plus • Experience working with vendors and business partners • Ability to lead and manage to ensure attainment of critical results • Ability to compute, analyze and interpret complex statistical data for reporting purposes and/or to develop forecasts • Ability to act as a trusted advisor in a strategic partnership • Able and willing to travel up to 25% or as needed to other CDW locations, meetings or client sites • Ability to multi-task, organize and prioritize. • Demonstrated ability to implement and enforce End Point Compliance policies across managed environments, ensuring alignment with security standards and regulatory requirements, a plus. • Hands-on experience managing Windows environments, including system setup, updates, and performance improvements, a plus. Pay range: $125,000 - $171,641depending on experience and skill set Annual bonus target of 20% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials #LI-TP1 • We make technology work so people can do great things. • CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review [CDW's AI Applicant Notice](https://www.cdwjobs.com/pages/ai-applicant-notice).

Manage customer relationships to drive satisfaction, adoption, retention, renewals, and expansion for mid-tier Managed Services customers. | 3+ years in IT relationship or account management with customer advocacy, strong communication, organizational skills, and preferably ITIL, PMP, or Managed Services experience. | At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. The Customer Success Manager's (CSM) primary responsibility is to be the key advocate and partner to our customers to ensure they achieve their strategic business outcomes and maximum value from their investment with CDW Managed Services. The CSM will drive customer satisfaction, adoption, retention, renewals and expansion through effective relationship management and the delivery of exceptional customer services. This role is the main point of contact for a dedicated portfolio of mid-tiered, moderately complex Managed Services customers, building strong and trusted relationships to understand their needs and proactively address any issues and concerns. The CSM is not only knowledgeable in their customer's business model, goals, projects, timelines, and more but is simultaneously knowledgeable in CDW's technology solutions providing them the ability to guide and assist our customers with all their needs. Additionally, the CSM will act as a liaison between the customer and CDW teams, streamlining partnerships, reducing complexity, and simplifying processes with product development, engineering, professional services, governance, sales/presales, and others. What you will do: • Establish a trusted/strategic advisor relationship with each assigned mid-tiered customer • Act as the main point of contact for multiple assigned customers, understanding their business objectives, challenges, requirements, and strategic outlooks • Develop and execute customer success plans on established goals to aid the customer in achieving their business outcomes • Orchestrate and manage the overall relationship with a dedicated portfolio of mid-tiered customers, which will include, but is not limited to, driving adoption, ensuring retention, expansion of services and renewal • Stay updated on industry trends, market dynamics, and competitive landscape to provide strategic guidance to customers. • Drive customer adoption and utilization of managed services to ensure maximum value and ROI. • Analyze customer data to improve the customer experience • Engage with customer executives and other influential stakeholders to identify, define, track, and measure the overall impact of aligned solutions to an organization • Proactively address customer concerns and act as an advocate for their needs within the organization. • Gather and analyze customer feedback to identify trends, insights, and areas of improvement • Share customer insights with internal teams to drive product enhancements and service optimizations • Measure and monitor achievement of critical and key performance indicators, reporting both internally to the CDW's stakeholders and teams and externally to customer's sponsors and executives • Establish regular cadence (weekly/monthly/quarterly) with each assigned customer to review progress, success, and concerns • Respond to customer inquiries, concerns, and issues in a timely and effective manner. • Act as CDW's liaison for technical inquiries, issues, or escalations; including working with support, product development, service delivery and other teams as needed to create solution roadmaps • Escalate critical customer issues internally and work towards their prompt resolution. • Coordinate with relevant teams to investigate and resolve technical and operational challenges. • Communicate issue status and resolution to customers in a clear and concise manner • Meet or exceed expansion goals by Identifying and pursuing opportunities for expansion through upselling and cross-selling additional services based on customer needs and objectives partnering with CDW's sales teams • Collaborate with customers to understand their evolving needs to align our Managed Services offerings accordingly • Meet or exceed renewal goals by identifying and driving customer renewals for assigned customer that results in long term contract renewals, maximizing revenue by strategically positioning additional relevant solutions • Identify areas for service improvement and work with the appropriate teams to implement necessary changes • Participate in internal initiatives What we expect of you: • Bachelor's Degree and 3 years of experience in IT relationship management, project management or account management of multiple customers with direct customer advocacy and engagement experience, OR 7 years of experience in IT relationship management, project management or account management of multiple customers with direct customer advocacy and engagement experience • Prior experience in Customer Success or equivalent history of growing customer satisfaction, adoption, expansion, retention and renewals • Exceptional verbal, written, social, presentation and interpersonal skills with the ability to effectively communicate. with a diverse customer audience • Ability to prioritize and manage multiple priorities simultaneously and adapt to the changing needs of the business while meeting deadlines • Ability to be a strong teammate, while working independently as a self-starter • Demonstrates a high degree of organization with solid attention to detail with a penchant for accuracy • Excellent communication, presentation, and negotiation skills, with the ability to influence and engage senior-level stakeholders. • Proven ability to create and maintain positive working relationship with all Customer contacts and internal teams • Ability to effectively communicate with Customers and Coworkers at all levels of the organizations from entry to executive level • Strong analytical skills with a proven ability to proactively collaborate and build relationships, take initiative, and creatively problem solve with Customers and all internal teams including cross-functional teams • Ability to continually learn new technologies and to understand and adapt to market and industry changes • Possess exceptional problem-solving and quick conflict resolution abilities • Demonstrated nature of being proactive and self-motivated with a results-oriented mindset • Strong understanding of financial acumen with the experience of applying that knowledge in real world business scenarios • Ability and willingness to travel up to 10% or as needed to other CDW locations or client sites • Strong understanding of Managed Services or IT, preferred • ITIL Foundation Certification, preferred • PMP and/or Project Management experiences, preferred • In-depth knowledge of Microsoft Office Suite, preferred • Gainsight experience, preferred • ServiceNow experience, preferred Pay range: $68,200 - $97,280 depending on experience and skill set Annual bonus target of 10% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

Lead strategic customer success initiatives for enterprise clients, drive adoption, retention, renewals, and expansion while acting as an executive advisor and cross-functional leader. | Bachelor's degree with 7+ years in IT/customer success/account management, strong executive communication, leadership skills, project management experience, and preferred certifications like ITIL and Customer Success Certification. | Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. The Principal Customer Success Manager (Principal CSM) is a strategic leader and key advocate for our customers, ensuring they achieve their business objectives and maximize the value of their investment with CDW Managed Services. This role is responsible for fostering deep customer relationships, driving adoption, retention, renewals, and expansion. The Principal CSM will oversee a portfolio of high-value, complex enterprise customers and serve as an executive-level advisor to guide and align their business goals with CDW's technology solutions. Additionally, the Principal CSM acts as a cross-functional leader, driving strategic initiatives, and influencing internal processes to enhance customer success outcomes. What will you do: • Serve as a strategic executive advisor for enterprise-level customers, fostering long-term relationships and trust. • Develop and execute comprehensive customer success strategies to achieve measurable business outcomes for clients. • Act as a senior escalation point for high-profile customers, ensuring resolution of complex issues and challenges. • Drive customer adoption and utilization of managed services, maximizing ROI and value realization. • Engage with customer executives and influential stakeholders to define and measure the overall impact of solutions. • Provide high-level strategic guidance by staying updated on industry trends, competitive landscapes, and emerging technologies. • Establish and lead strategic business reviews (QBRs/EBRs) with executive stakeholders to review progress, challenges, and opportunities. • Identify and lead expansion opportunities, collaborating with sales and account teams to drive revenue growth. • Ensure customer renewals by demonstrating continuous value, driving retention, and securing long-term commitments. • Influence internal teams- including product development, engineering, service delivery, and sales- to enhance customer experiences. • Lead internal initiatives that improve service offerings, operational efficiency, and customer success processes. • Mentor and coach Associate CSMs and Senior CSMs, fostering professional growth and best practices within the team What we expect of you: • Bachelor's Degree plus 7 years of experience in IT, customer success, relationship management, project management, or account management with direct customer advocacy experience; OR 11 years of experience in relevant fields. • Proven track record in a senior customer success or account management role, with demonstrated success in driving adoption, retention, expansion, and renewals. • Exceptional ability to engage, influence, and communicate effectively with C-level executives and enterprise stakeholders. • Strong leadership skills with the ability to drive strategic initiatives. • Deep analytical and problem-solving skills with a data-driven approach to customer engagement. • Experience in leading escalations, managing executive expectations, and driving resolution of critical issues. • Ability to work cross-functionally and influence internal teams to enhance customer experience and drive service improvements. • Strong understanding of financial acumen and its application to business decisions and customer ROI. • Demonstrated experience in delivering impactful presentations to both internal and external executive stakeholders. • Ability to prioritize and manage multiple priorities simultaneously and drive adoption to the changing needs of the business while meeting deadlines. • Ability and willingness to travel up to 10% or as needed to other CDW locations or client sites. • Experience in Managed Services or IT, a plus • ITIL Foundation Certification, a plus • Customer Success Certification. • PMP or Project Management experience • Proficiency in Microsoft Office Suite, Gainsight and ServiceNow, a plus Pay range: $147,800 - $203,480, depending on experience and skill set Annual bonus target: 10% subject to terms and conditions of plan Benefits overview: [https://cdw.benefit-info.com](https://cdw.benefit-info.com/) Note: Salary ranges may be subject to geographic differentials • We make technology work so people can do great things. • CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

Lead and manage strategic programs and projects across business segments, ensuring project profitability, risk mitigation, resource planning, and stakeholder communication. | Requires 10+ years of Infrastructure Project Management experience, 5+ years leading Microsoft or advanced technology projects, DoD Secret clearance, and preferably PMP or PgMP certification. | Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. The Sr. Program Manager is responsible for the development, delivery, and management of strategic solutions and programs across CDW-G business segments. Independently manages projects or programs. Owns all aspects of a product or service offering for a client, from inception to installation. Integrally involved in interaction with sales, consultants, stakeholders and other members of cross-functional teams. Projects are typically of high complexity or risk and have high visibility in the client or CDW organization. A Sr. Program Manager will often work on projects consisting of emerging and/or highly customized technology. Work with enterprise or strategic clients that will often have strict constraints on one or more of the project components. This position often works with mixed teams with multiple practice/solution areas and complex systems integration which could include multiple Service areas and third-party vendors. The Sr. Program Manager is responsible for leading Project Managers and Program Managers within the associated program or projects. The CDW Sr. Program Manager acts as project advocate ensuring success for all stakeholders by driving for results, making the tough call, and building strong relationships with project stakeholders. What you will do: • Project Management: Compares/contrasts client’s methodology and provides guidance to Program Managers or Project Managers on melding customer methodology and processes with CDW methodology. • Accountable for project profitability. Tracks multiple budgets, consolidates and summarizes for executive stakeholders. Understands budget to actual variations for project phases, makes recommendations and adjustments. Tracks project and program margins against targets. Addresses financial warnings for individual projects and mitigates the effect with the Project Managers. Understands the economics of financial decisions across the portfolio within the client and its impact to CDW. Works with clients to position operational expenses vs. capital expenditures. • Validates initial program/project scope and estimates. Understands and articulates the impact of project changes on the program. Influences and makes recommendations at executive stakeholder level. Sets strategy for minimizing impact and risk to the client due to project changes. • Maintains continuous alignment of program scope with strategic business objectives. Makes recommendations to modify the program to enhance effectiveness toward the business results or strategic intent. • Identifies and interprets risks from dependent CDW projects and client landscapes. Understands how they impact the program and mitigates the risks. Communicates risks and plans to project stakeholders. • Aligns all dependencies from program work streams. • Proactively conducts resource planning and optimizing billable schedules, monitoring and adjusting assignments as necessary. Acts as an escalation point to address resource constraints in order to minimize impact to the program. • Establishes and owns program communication plan. Consolidates, manages and executes project communication plans into program communications plan for all stakeholders and work streams. • Responsible for meeting contractual performance criteria and due dates during service delivery and overall project completion. • Ensures compliance with relevant corporate and government policies. • Leadership: Provides guidance, mentorship and counseling to CDW project team members. • Takes accountability for project results. Is fiscally responsible to the client, the project and to CDW. Holds project team accountable. • Instills trust with our clients by building strong relationships with stakeholders. • Leverages business acumen and political savvy as well as relevant personal and CDW experience to build credibility. • Demonstrates ability to diffuse uncomfortable situations with client and/or project team. • Leads efforts to continuously define, contribute and to improve our overall project management knowledge base across geographies and solution areas. Develops standards, best practices and training for team members. • Communication: Assimilates information from across all projects in the program and distills the information for the appropriate stakeholders. Integrates new information on the fly, synthesizes the information and charts new course as appropriate. • Has clear and concise communication. Leads and facilitates both live and virtual meetings. Keeps meetings on track, on topic and summarizes assigns and publishes follow up items in a timely manner. • Adapts communication style and medium to the audience needs. Adjusts communications based on complex political landscape. • Defines strategy and content for formal presentations and coaches project managers on delivery. Creates talking points and strategic messaging. What we expect of you: • Bachelor’s Degree in business or computer related field or equivalent experience • 10 or more years of experience in delivering quality Infrastructure Project Management • Five or more years of experience in leading significant Microsoft or Advanced Technology projects across all solution areas • Experience leading DoD programs • Active DoD Secret clearance • Preferred certification of PgMP, and PMP • Understands ITIL Framework We make technology work so people can do great things.     CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

Develop and execute go-to-market strategies for Cisco security solutions, mentor team members, manage customer escalations, and act as a liaison between CDW and Cisco. | 7+ years in network security technical delivery or sales support, consulting or pre-sales experience, Cisco professional or expert certifications, strong communication and multitasking skills. | Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. The Cisco Security Solutions Architect is responsible for handling customer escalations, assist with planning go-to- market strategies, acting as a liaison between CDW and Cisco, and mentoring the individuals on the Networking and Security teams. The incumbent ensures outstanding customer service to internal and external customers as well as developing and maintaining positive business relationships with other departments. Your skilled experience will enable you to quickly embrace CDW's integrated sales approach, demonstrating the ability to open further opportunities for our other service offerings, including, but not limited: Essential Responsibilities • Develop key go-to-market materials and strategies around Cisco security solutions. These would include Statement of Work templates, Services Calculators, Technical Training curriculum, Battle Cards, Sell Sheets, and Needs Gathering Documents • Align with Cisco Security BDM's to drive market demand around Cisco security solutions • Support the wider CDW seller & SA community on Cisco security solutions • Lead technical Peer Review sessions • Develop Peer Review thresholds • Develop and conduct technical team training on our strategic solutions • Assist with new hire mentoring • Review and validate vendor trainings and materials • Review and propose new products and solutions that the team should focus on • Review existing products and solutions to ensure we're focusing on the best products for our customers • Assist with the development of RFP/RFI process and response development • Work with CDW practice leads, delivery, and Cisco to integrate Cisco security Solutions into CDW's go-to-market, refining and developing best practices. • Act as a point of contact to communicate best practices to and from the team. • Be a subject matter expert about products, applications, technical service, market conditions, competitive activities, advertising, and promotional trends through the reading of pertinent literature and consulting with marketing and technical services. Maintain credible knowledge of competing technologies and solutions. • Understand client business drivers and needs. Provide input on strategies to drive revenue for Cisco Security solutions and the overall CDW Networking and Security practices. • Conduct presentations online and in-person to existing and potential customers. Facilitate and perform demos for clients. • Be responsible for maintaining partner relationship, attend trainings and seminars, and keep sales organization updated on market trends and best practices as they relate to Cisco Security solutions. • Attend CDW led marketing efforts including manufacturer trade/partner shows, regional technology seminars, and sales events. Provide support with speaking engagements when appropriate. Minimum Qualifications: • At least 7 years in Network Security in a technical delivery or technical sales support role • Bachelor's degree or equivalent work experience • Consulting or Pre-Sales experience. • Thorough knowledge of secure networking frameworks such as Zero Trust, SASE, and Software Defined Networks Other preferred qualifications: • Industry networking and security certifications are a plus. • Able to handle multiple projects and customer engagements simultaneously. • Cisco Professional or Expert-level Certifications • Expert level proficiency in written and verbal communication skills, strong customer service and interpersonal skills. • Ability to understand, remember, and apply oral and/or written instructions or other information. Ability to organize thoughts and ideas into understandable terminology. Ability to multi-task, organize and prioritize. Ability to apply common sense in performing job. Ability to understand and follow basic instructions and guidelines. Ability to travel as needed. • Ability to determine engineering effort and calculate services estimates. Write standard and custom Statements of Work. Pay range: $133,200 - $151,200 , depending on experience and skill set Annual bonus target of 20% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials • We make technology work so people can do great things. • CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

Drive revenue and profitability by managing partner relationships, developing marketing and pricing strategies, and coordinating with sales and finance teams. | Bachelor’s degree plus 4+ years sales/marketing experience or 8 years sales/marketing experience, preferably in technology, with skills in supply chain, pricing, merchandising, or program management. | Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. Job Summary The Senior Brand Manager is the central liaison for large, top tier, and more complex partners for working with CDW stakeholders across the organization, including sales, finance, and marketing. The Senior Brand Manager is the product expert and business manager. The role acts as the channel leader and provides guidance to respective Partners, identifying opportunities and developing strategies to increase product sales. The Senior Brand manager is responsible for driving revenue, profitability and awareness for respective manufacture while engaging heavily with Sales. The Senior Brand Manager interacts with senior level management while independently driving strategy for program development and pricing. What you’ll do • Be the subject matter expert in a partner's product line and associated programs such as Bid Desk programs, VIR, COOP and Category Penetration • Analyze complex industry information to identify opportunities and develop strategies to increase sales • Develop and articulate competitive positioning and differentiation of brands • Develop marketing plans for partner in conjunction with Partner • Development and Product Managers that outline target customer segments, products, promotions, pricing, positioning, and complete launch plans • Educate pre-sales and Product Specialists on new product introductions, transitions, competitive advantages, and opportunities to identify sales within their customer base • Understand and communicate partner organizational structure with key decision makers and foster strong executive relationships • Communicate partners’ financial conditions and market new products related to the assigned partner • Engage daily with assigned partner to maintain an open channel of communication at all times to ensure that all CDW and partner stakeholders are kept up to date on any and all issues, initiatives, projects, meetings, or conferences • Manage and maximize overall profitability; managing financial benefits and develop a strategy around re-investing funding What we expect of you • Bachelor’s degree + 4 years sales/marketing experience, OR • 8 years’ experience in sales/marketing, OR • 4 years CDW PPM experience + 4 years’ experience in sales/marketing Preferred skills, experience, and qualitied needed • Bachelor’s degree with a concentration in Marketing • Previous experience in the technology industry • Prior experience in Supply Chain, Pricing, Merchandising or Program Management Pay range: $86,000 - $122,400 depending on experience and skill set Annual bonus target of 10% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials We make technology work so people can do great things.     CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

Lead and architect Salesforce solutions including custom development, integration, security compliance, and mentoring technical teams for the U.S. Department of Energy. | 10+ years hands-on Salesforce development and 8+ years technical leadership with Salesforce, experience in full lifecycle implementations, integrations, security, and ability to obtain DOE clearance. | At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. As a Salesforce Architect, utilize your deep technical expertise in Salesforce, strong leadership skills, and a passion for solving business problems using cutting-edge technology. You will work closely with developers, and clients to ensure seamless integration and alignment of Salesforce solutions with business goals for the U.S. Department of Energy, National Nuclear Security Administration. HOW YOU WILL MAKE AN IMPACT • Expert in developing custom solutions on the force.com platform leveraging Lightning, Apex, Visual Force, Integrations and out of box salesforce tools. • Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration and testing. • Providing technical expertise in the planning, analysis, implementation, and delivery of innovative solutions around Salesforce. • Providing technical guidance while being hands on in the creation, maintenance and upgrading CRM platforms, Communities and Sites. • Leads technical strategy and design workshops to direct strategy and solution vision. • Build and maintain a library of reusable Service Delivery documentation and code (to include custom scripts and coding) • Contribute in-depth knowledge and hands-on experience in interactive technologies, websites, cloud architecture, applications, and open-source technologies • Administer complex configuration, integration, and maintenance of Salesforce. • Responsible for contributing to and remediating security documentation and controls to ensure compliance and effectiveness. • Making system enhancements and modifications based on evolving business requirements • Reviewing and providing feedback on technical implementations and documents and ensures that Salesforce best practices and standards are followed • Developing an understanding of strategic business needs and provides insight and recommendations to program leadership for technological solutions to meet business objectives • Driving client objectives and goals to completion by leveraging strong collaborations across internal and external stakeholders • May provide lead and or mentoring of Salesforce Developers on the project. REQUIRED QUALIFICATIONS: • Education: BS degree in Computer Science, Engineering or other Information Technology related field. • 10+ years of hands-on Salesforce development experience, in Salesforce configuration / customization using Lighting Web Components (LWC), Apex, Visualforce, Triggers, SOQL, SOSL, and AURA, with strong understanding of the Salesforce Security model. • 8+ years of experience in a hands-on technical leadership position designing, developing, and administrating Salesforce Platform. • 8+ years of experience with Salesforce in technical consulting capacity. • Experience in full life-cycle Salesforce implementations with strong expertise in the following modules: Service Cloud, Community Cloud. • Experience integrating Salesforce with other applications using SOAP, REST, BULK and Streaming APIs. • Experience implementing multiple Salesforce Project deployments including release and environment management. • Knowledge of Salesforce Development Best Practices. • Experience leading technical teams and mentoring junior level resources, consultants, and clients. • Master-level presentation skills for sharing concepts internally and externally and with both business and technical stakeholders. • Secret Clearance and ability to obtain DOE L clearance PREFERRED SKILLS: • Hold relevant Salesforce certifications, such as Salesforce Certified Technical Architect or Salesforce Certified Application Architect. • Ability to communicate technical material to non-technical audiences. • Experience with data migration tools and best practices. • Experience with Agile methodologies and frameworks such as SAFe, Scrum, and/or Kanban. • Thorough knowledge of software development through automation tools. • Demonstrated effective leadership and analytical skills. • Experience in Federal IT systems and development processes. • Salesforce certifications in Salesforce Certified Application Architect or System Architect. We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

Lead and architect Salesforce solutions including custom development, integration, security compliance, and mentoring technical teams for a federal client. | 10+ years Salesforce development experience, 8+ years technical leadership, active Secret Clearance, US Citizenship, and ability to obtain DOE L clearance. | Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. As a Salesforce Architect, utilize your deep technical expertise in Salesforce, strong leadership skills, and a passion for solving business problems using cutting-edge technology. You will work closely with developers, and clients to ensure seamless integration and alignment of Salesforce solutions with business goals for the U.S. Department of Energy, National Nuclear Security Administration. HOW YOU WILL MAKE AN IMPACT • Expert in developing custom solutions on the force.com platform leveraging Lightning, Apex, Visual Force, Integrations and out of box salesforce tools. • Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration and testing. • Providing technical expertise in the planning, analysis, implementation, and delivery of innovative solutions around Salesforce. • Providing technical guidance while being hands on in the creation, maintenance and upgrading CRM platforms, Communities and Sites. • Leads technical strategy and design workshops to direct strategy and solution vision. • Build and maintain a library of reusable Service Delivery documentation and code (to include custom scripts and coding) • Contribute in-depth knowledge and hands-on experience in interactive technologies, websites, cloud architecture, applications, and open-source technologies • Administer complex configuration, integration, and maintenance of Salesforce. • Responsible for contributing to and remediating security documentation and controls to ensure compliance and effectiveness. • Making system enhancements and modifications based on evolving business requirements • Reviewing and providing feedback on technical implementations and documents and ensures that Salesforce best practices and standards are followed • Developing an understanding of strategic business needs and provides insight and recommendations to program leadership for technological solutions to meet business objectives • Driving client objectives and goals to completion by leveraging strong collaborations across internal and external stakeholders • May provide lead and or mentoring of Salesforce Developers on the project. REQUIRED QUALIFICATIONS: • Education: BS degree in Computer Science, Engineering or other Information Technology related field. • 10+ years of hands-on Salesforce development experience, in Salesforce configuration / customization using Lighting Web Components (LWC), Apex, • Visualforce, Triggers, SOQL, SOSL, and AURA, with strong understanding of the Salesforce Security model. • 8+ years of experience in a hands-on technical leadership position designing, developing, and administrating Salesforce Platform. • 8+ years of experience with Salesforce in technical consulting capacity. • Experience in full life-cycle Salesforce implementations with strong expertise in the following modules: Service Cloud, Community Cloud. • Experience integrating Salesforce with other applications using SOAP, REST, BULK and Streaming APIs. • Experience implementing multiple Salesforce Project deployments including release and environment management. • Knowledge of Salesforce Development Best Practices. • Experience leading technical teams and mentoring junior level resources, consultants, and clients. • Master-level presentation skills for sharing concepts internally and externally and with both business and technical stakeholders. • US Citizenship Required • Active Secret Clearance Required • Ability to obtain DOE L clearance PREFERRED SKILLS: • Hold relevant Salesforce certifications, such as Salesforce Certified Technical Architect or Salesforce Certified Application Architect. • Ability to communicate technical material to non-technical audiences. • Experience with data migration tools and best practices. • Experience with Agile methodologies and frameworks such as SAFe, Scrum, and/or Kanban. • Thorough knowledge of software development through automation tools. • Demonstrated effective leadership and analytical skills. • Experience in Federal IT systems and development processes. • Salesforce certifications in Salesforce Certified Application Architect or System Architect. We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

Manage medium to large projects independently, balance scope, schedule, and budget, lead teams, communicate with stakeholders, and ensure delivery of project outcomes aligned with client goals. | Bachelor's degree or equivalent experience, 3+ years project management experience including leading small to medium projects, knowledge of multiple technology stacks, strong communication skills, and familiarity with Agile and Waterfall methodologies. | Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. Job Summary The CDW Project Manager is a trusted consultant, providing project management expertise across multiple technology stacks and services. Projects are typically of low to medium complexity and incorporate mainstream, legacy and emerging technologies. The Project Manager may independently manage projects, or work within a large program under the guidance of Program Managers. The successful candidate balances scope, schedules, budget and understands how to leverage PMO tools and templates to drive successful business outcomes for the customer. This position works with mixed teams consisting of CDW engineers, CDW sales, other members of CDW cross functional business areas, customer staff and third-party consultants. The CDW Project Manager is a project advocate and relationship builder. They drive successful engagements through negotiation, concise communication, crucial conversations and leadership abilities. What you will do: • As a Project Manager, you will leverage your experience, skillset, and methodologies to understand client’s end goals and provide a consultative approach to ensure the solution aligns with the client’s strategy. You will act as a trusted consultant to your project team, building relationships with all stakeholders, and ensuring stakeholder expectations are met or exceeded. • Independently manage medium to large sized projects, adhering to CDW’s project management processes and methodologies. This includes validating initial project scope and estimates, tracking project budgets and resources, managing actuals vs. planned hours, and timely reporting of project financials to stakeholders. • Your role involves recognizing the need for negotiations and effectively negotiating changes to achieve stakeholder satisfaction and positive project results. You will work with team members to gather information, determine impacts to the project, and document mitigation steps taken in troubleshooting. • Responsible for ensuring all items defined in the CDW Statement of Work are delivered and perform quality assurance throughout the project lifecycle. This includes establishing, monitoring, adjusting, and communicating tasks and associated schedules to the project team, and managing equipment, software, licensing, and outside services procurement and delivery schedules. • Take accountability for project results, holding all project team members accountable for their scope of work and schedule commitments. You will instill trust with clients by building strong relationships with stakeholders, demonstrating the ability to diffuse uncomfortable situations, and leading teams to consistently meet project success factors and exceed client expectations. • Stay abreast of industry best practices through research, conferences, training seminars, and participation in professional associations, sharing this information across the Services PMO. You will determine the appropriate documentation for projects and manage the quality and delivery of this documentation to clients. • Your role requires a clear and concise communication style, the ability to lead and facilitate both live and virtual meetings and adapt your communication style and medium to the audience’s needs. You will anticipate client or project needs, communicate potential solutions, and convey CDW experiences and positive outcomes to build client confidence and instill trust. Finally, you will develop and manage a detailed schedule and work plan. What we expect of you: • Bachelor's degree in business or computer related field, 3 years of experience in Project Management, and 2 years of experience in leading small to medium scale projects in a professional services organization OR • 7 years total Information Technology experience, to include 3 years of experience in Project Management, and 2 years of experience in leading small to medium scale projects in a professional services organization. • Project management or agile consulting experience as it pertains to advising clients of delivery best practices across multiple technology stacks (e.g., Cloud, Security, Infrastructure) • Ability to support presales activities and look for new sales opportunities to help the client achieve organizational goals while growing CDW’s portfolio of work. • Participate productively in virtual teams in order to improve Project Management processes. • Experience Project Managing projects with several technologies. • Demonstrated ability to take accountability for projects and their results, be fiscally responsible and lead teams to meet project success factors. • Working knowledge of one or more formal project management methodologies, proficiency with tools such as Microsoft Project/Office. • Excellent written, presentation, and verbal communication skills including demonstrated experience presenting technology recommendations from a business perspective. • You will be expected to handle sensitive and confidential information with discretion. You should be able to balance multiple priorities, adapt to changing business needs, and meet deadlines. Your role may require working during weekends or off hours to meet client needs. • You should be willing to travel up to 25% or as needed to other CDW locations, meetings, and client sites. You must have the ability to understand, remember, and apply oral and/or written instructions, organize thoughts and ideas into understandable terminology, multi-task, organize, prioritize, and apply common sense in performing your job. You should also be able to understand and follow basic instructions and guidelines. • PMP and/or Agile Certification(s), a plus. • Experience using both Waterfall and Agile methods (Scrum, Kanban, etc.) to manage projects, a plus. Pay range: $ 77,000 - $ 106,400, depending on experience and skill set Annual bonus target of 10% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials We make technology work so people can do great things.     CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.