CCMSI

Manage and resolve commercial liability claims involving bodily injury, property damage, and litigation while ensuring compliance and quality standards. | 3+ years claims handling experience with strong knowledge of bodily injury, property damage, litigation, Microsoft Office proficiency, and excellent communication and organizational skills. | CCMSI is seeking a Multi-Line Liability Claim Representative II to manage a diverse desk of commercial liability claims across multiple clients and jurisdictions. The role involves investigating, evaluating, and resolving claims involving bodily injury, property damage, and litigation, with a focus on compliance and quality standards. This is a fully remote position. Requirements • 3+ years of claims handling experience • Strong knowledge of bodily injury, property damage, and litigation processes • Proficient in Microsoft Office (Word, Excel, Outlook) • Excellent verbal and written communication skills • Strong organizational and prioritization abilities • Ability to work independently and as part of a national team Benefits • 4 weeks paid time off • Medical, Dental, Vision, Life Insurance • Critical Illness, Short & Long-Term Disability • 401(k) and Employee Stock Ownership Plan (ESOP) • Supportive Work Environment • Career Growth

Handle California workers’ compensation claims for an ADR client account ensuring compliance with state laws, client guidelines, and claim standards while managing reserves, payments, and documentation. | Three or more years of California workers’ compensation claims experience, California Adjuster’s License, Self-Insurance Administrator Certificate (SIP), and proficiency in Microsoft Office. | Overview Workers’ Compensation Claim Consultant Location: Remote – Reporting to California Jurisdiction Schedule: Monday–Friday, 8:00 AM–4:30 PM PT Salary Range: $80,000–$85,000 annually Build Your Career With Purpose at CCMSI At CCMSI, we don’t just process claims—we support people. As a leading Third Party Administrator and a certified Great Place to Work®, we offer manageable caseloads, employee ownership, and a collaborative culture. Our employee-owners are empowered to grow, contribute, and make a meaningful impact. Job Summary The Workers’ Compensation Claim Consultant is responsible for handling California workers’ compensation claims for a single dedicated Alternate Dispute Resolution (ADR) client account. This role requires California jurisdiction experience and an active CA Adjuster’s License, along with the Self-Insurance Administrator Certificate (SIP). You’ll join a team of 10 adjusters and play a key role in ensuring quality claim handling through compliance with client guidelines, state laws, and CCMSI claim standards. Performance is measured by accuracy, timeliness, and client satisfaction, with a focus on no penalties, current diary management, complete documentation, and timely payments. Responsibilities • Investigate, evaluate, and adjust assigned California workers’ compensation claims in compliance with jurisdictional requirements and ADR processes. • Establish and monitor reserves, authorize claim payments, and negotiate settlements within authority and client guidelines. • Review medical, legal, and vendor invoices to confirm accuracy and appropriateness. • Maintain thorough documentation and diary updates in the claim system. • Communicate effectively with clients, claimants, and involved parties throughout the claim process. • Participate in claim reviews, hearings, and mediations as needed. • Ensure compliance with state laws, CCMSI claim handling standards, and client-specific requirements. Qualifications Required • Three or more years of experience adjusting California workers’ compensation claims • California Adjuster’s License • Self-Insurance Administrator Certificate (SIP) • Strong written and verbal communication skills • Proficiency with Microsoft Office Suite (Word, Excel, Outlook) Nice to Have • Experience with Alternate Dispute Resolution (ADR) claims • Strong organization, multitasking, and customer service skills What We Offer • Employee Stock Ownership Plan (ESOP): We’re employee-owned, so your success is our success. • Comprehensive Benefits Package: Includes medical, dental, vision, life insurance, disability, and 401(k). • Generous Time Off: 4 weeks of paid time off in your first year, plus 10 paid holidays. • Career Growth: Structured training, career progression pathways, and opportunities to advance within CCMSI. • Supportive Environment: Manageable caseloads and a collaborative, team-focused culture. Compensation & Compliance The posted hourly rate reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. Visa Sponsorship CCMSI does not provide visa sponsorship for this position. ADA Accommodations CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. If you need assistance or accommodation, please contact our team. Equal Opportunity Employer CCMSI is an Affirmative Action / Equal Employment Opportunity employer. We comply with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks are conducted only after a conditional offer of employment. Our Core Values At CCMSI, our Core Values guide how we work: integrity, client service, employee ownership, continuous improvement, collaboration, and enthusiasm for what we do. #CaliforniaAdjuster #WorkersCompensation #ADRClaims #InsuranceCareers #ClaimsConsultant #CaliforniaJobs #RemoteAdjuster #SIPCertified #InsuranceProfessionals #ClaimsManagement #CareerGrowth #EmployeeOwned #GreatPlaceToWorkCertified #CCMSICareers #LI-Remote

The Multi-Line Claim Specialist manages complex, high-exposure claims from start to finish, ensuring compliance with corporate standards and state law. Responsibilities include investigating claims, managing litigation strategy, and providing mentorship to junior staff. | Candidates must have at least 7 years of multi-line claims handling experience, particularly in auto, general liability, and premises liability. A home state or DHS adjuster license is required, along with strong negotiation and communication skills. | Overview Multi-Line Claim Adjuster, Sr. (Litigated Auto, GL & Premises Liability) Looking for an experienced insurance adjuster with deep expertise in litigated auto, general liability, and premises liability claims—not HR or employer-side WC management. Location: Remote (aligned to MST hours)Schedule: Monday–Friday, 8:00 AM–4:30 PM MSTSalary Range: $85,000–$98,000 annuallyEmployment Type: Full-TimeDesk Type: Multiple accountsIndustries Served: Construction, municipality, retail, auto, general liability, products liabilityJurisdictions: Multiple – Home State or DHS license requiredTravel: Minimal (less than 10% for team meetings, file reviews, etc.) Build Your Career With Purpose At CCMSI, our Claim Specialists do more than resolve files—they drive outcomes that matter for clients and communities. As a 100% employee-owned company and a Great Place to Work® Certified organization, we offer a culture of ownership, professional development, and collaboration. We pride ourselves on manageable caseloads, strong client partnerships, and opportunities for career growth. Job Summary We’re seeking a Multi-Line Claim Specialist with strong expertise in litigated auto, general liability, and premises liability claims. This role manages complex, high-exposure claims from start to finish with minimal supervision, bringing industry knowledge and strong litigation management skills to multiple accounts across varied industries. Important – Please Read Before Applying This is not an HR, benefits, safety, or manufacturing management role. We are seeking an insurance claims professional with proven experience directly investigating, reserving, litigating, and settling complex multi-line claims—including auto liability, general liability, and premises liability—as an adjuster or adjuster supervisor within an insurance carrier, TPA, or similar claims-handling environment. Candidates without this background (for example, those with HR-only, safety, or employer-side risk management experience) will not be considered. Responsibilities Investigate, evaluate, and resolve litigated auto, general liability, and premises liability claims in compliance with corporate standards, client handling instructions, and state law. Establish and monitor claim reserves within designated authority levels. Manage litigation strategy, including supervising outside counsel and negotiating settlements. Review, approve, or negotiate disputed medical, legal, and miscellaneous invoices. Provide mentorship and guidance to junior staff on complex claims and litigation handling. Maintain accurate claim documentation, diary compliance, and timely communications with clients, insureds, attorneys, and claimants. Deliver high-quality service and results to clients in construction, municipality, retail, auto, GL, and products liability industries. Participate in claim reviews, file audits, and team meetings as needed. Reviews and addresses coverage, including writing coverage letters Evaluates risk transfer and subrogation opportunities Qualifications What You Bring 7+ years of multi-line claims handling experience (auto, GL, premises liability strongly preferred). Home state or DHS adjuster license required. Experience addressing and evaluating Additional Insured and Contractual Indemnification duties preferred. TPA experience strongly preferred. Litigation management experience across multiple jurisdictions. Strong negotiation, analytical, and organizational skills. Excellent communication and client-facing presentation skills. Bonus: Experience with crop/agricultural claims. Performance Metrics Claim file audit scores Oversight of diary compliance Effectiveness in managing litigation and settlement outcomes Quality of mentorship and staff development What We Offer Generous PTO: 4 weeks in your first year + 10 paid holidays Comprehensive Benefits: Medical, Dental, Vision, Life Insurance, 401(k), and ESOP Professional Growth: Robust training, advancement opportunities, and employee ownership Work Environment: Remote flexibility, supportive team culture, and manageable caseloads Compensation & Compliance The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay. CCMSI offers a comprehensive benefits package, which will be reviewed during the hiring process. Please contact our hiring team with any questions about compensation or benefits. Visa Sponsorship: CCMSI does not provide visa sponsorship for this position. ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. If you need assistance or accommodation, please contact our team. Equal Opportunity Employer: CCMSI is an Affirmative Action / Equal Employment Opportunity employer. We comply with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks are conducted only after a conditional offer of employment. Our Core Values At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who: Act with integrity Deliver service with passion and accountability Embrace collaboration and change Seek better ways to serve Build up others through respect, trust, and communication Lead by example—no matter their title We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you. #CCMSICareers #ClaimsAdjuster #InsuranceCareers #RemoteJobs #MultiLineClaims #GeneralLiability #PremisesLiability #LitigationClaims #EmployeeOwned #GreatPlaceToWorkCertified #TPACareers #IND123 #LI-Remote