Caterpillar

Support and improve digital products by resolving customer issues, analyzing problems, and collaborating with product teams. | Requires extensive technical knowledge of software products, experience in customer support, and familiarity with tools like JIRA, Azure DevOps, and SQL. | Career Area: Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world. Job Summary: The Onboarding team at Cat Digital is seeking a dedicated individual to provide comprehensive support to customers and dealers regarding product implementation, customization, inquiries, and issue resolution. As a member of the product management team for Customer Admin Tool and Registration.cat.com, you will collaborate closely with digital product teams, dealer representatives, and engineering support teams to address concerns and contribute to the ongoing improvement of our web-based products used for customer registration and access to digital applications. What you will Do: Collaborate with the digital call center, tiers 1,2 & 3 support teams, as well as product management, to promptly resolve issues and ensure a high-quality product. • Participates in analysis of customer and dealer identified issues or problems which may require changes to software, procedures, or documentation. • Assists with implementing new products, new releases and software upgrades. Responds to inquiries and requests from clients. • Develop processes and materials that improve the use or maintenance of our digital solutions. • Lead the collection and reporting on product quality metrics including availability and incident resolution. What You Will Have: • Effective Communications: Extensive understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. • Problem Solving: Working knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. • Customer Support Policies, Standards and Procedures: Working knowledge of the organization's customer support policies, standards and procedures; ability to guide customers on all company interactions. • Software Product Technical Knowledge: Extensive knowledge of technical aspects of a software products; ability to design, configure and integrate technical aspects of software products. Considerations for Top Candidates: • Working knowledge of JIRA and Azure DevOps (formerly VSTS), Confluence • Knowledge of Caterpillar business and dealership operations preferred • Advance knowledge of Excel, MS PowerPoint, and MS Project • Working knowledge of SQL and Snowflake are desirable Additional Information: This position will have the option to be based out of our Chicago, IL; Peoria, IL or Denver, CO offices. #LI #BI (used to post on Built In Chicago) What You Will Get: Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We've created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us. About Caterpillar Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Summary Pay Range: $110,520.00 - $179,640.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. • Medical, dental, and vision benefits* • Paid time off plan (Vacation, Holidays, Volunteer, etc.)* • 401(k) savings plans* • Health Savings Account (HSA)* • Flexible Spending Accounts (FSAs)* • Health Lifestyle Programs* • Employee Assistance Program* • Voluntary Benefits and Employee Discounts* • Career Development* • Incentive bonus* • Disability benefits • Life Insurance • Parental leave • Adoption benefits • Tuition Reimbursement • These benefits also apply to part-time employees Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers. Posting Dates: December 10, 2025 - December 16, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community.

Design, deliver, and improve training programs for autonomous mining systems, and act as a subject matter expert in performance analysis and troubleshooting. | Experience in mining operations, MineStar technology, training delivery, technical writing, and a relevant degree, with some international collaboration experience preferred. | Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. As a MineStar Performance Engineer, you will play a pivotal role in shaping the future of autonomous mining operations. This position focuses on designing, managing, and continuously improving a global talent development program that equips professionals with the knowledge and skills to excel in autonomous haulage systems. You will collaborate with internal teams and external partners—including universities, dealers, and customers—to gather feedback and refine program requirements. Your work ensures that participants are prepared to configure, maintain, and operate Caterpillar’s Command for Hauling system according to the highest standards and best practices. Beyond training, you will act as a subject matter expert (SME), applying advanced methodologies and tools to define, measure, analyze, improve, and control performance for MineStar applications. This includes troubleshooting operational issues, partnering with product support teams to identify solutions, and contributing to ongoing product enhancements. You may also assist other Caterpillar groups with data analysis for new product development and improvement initiatives. Why This Role Is Exciting • Ideal for professionals with strong operational mining or fleet management experience who want to leverage their expertise to mentor and develop future talent in autonomous mining. • Work closely with the Technology Training Team and partners to deliver an intensive, hands-on learning experience for cohort participants. • Provide ongoing coaching and mentoring to ensure graduates can confidently operate and optimize Command for Hauling systems. • Enjoy global exposure—MineStar® Suite operates across three continents, offering opportunities for international collaboration and site visits. What you will do: • Lead and enhance Caterpillar’s global talent development program for autonomous haulage. • Design and deliver training materials, including simulation setups that replicate real-world mining scenarios. • Coach and mentor cohort participants to ensure operational excellence. • Maintain and update operational playbooks to reflect best practices and drive world-class performance. • Collaborate with internal teams and external stakeholders to continuously improve program content and requirements. • Develop and track requirements for tools that measure, analyze, and optimize performance. What skills you will have: Technical Excellence: Experience in mining operations and MineStar Command for Hauling technology - Onboard and Application. Passion for training, mentoring, and developing talent. Problem-Solving: Analytical mindset with experience in performance improvement methodologies. Be versatile to work with diverse themes (coding, analysis, validation, technical writing, coaching/training, project management, among others). Effective Communication: Excellent interpersonal skills. Have a strong change management and continuous improvement mindset. Ability to work in a global, collaborative environment. Top candidates will also have: Degree in Mining Engineering, Data Science/Analytics, IT. Experience with delivering formal/informal training. Experience with technical writing. Knowledge of Spanish or Portuguese. Additional Information: The primary location for this position is Tucson, AZ. This position may require 25% travel. Domestic relocation assistance is not available. Visa sponsorship, international assignments, or payroll transfers are not available for this role. Summary Pay Range: $110,520.00 - $165,840.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. • Medical, dental, and vision benefits* • Paid time off plan (Vacation, Holidays, Volunteer, etc.)* • 401(k) savings plans* • Health Savings Account (HSA)* • Flexible Spending Accounts (FSAs)* • Health Lifestyle Programs* • Employee Assistance Program* • Voluntary Benefits and Employee Discounts* • Career Development* • Incentive bonus* • Disability benefits • Life Insurance • Parental leave • Adoption benefits • Tuition Reimbursement • These benefits also apply to part-time employees This position requires working onsite five days a week. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers. Posting Dates: December 8, 2025 - December 15, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community.

Lead financial support and business analysis for the Undercarriage product development team, providing strategic insights and collaborating with leadership. | Bachelor's degree in accounting or related field, strong analytical and communication skills, experience with financial reporting and strategic business support. | Career Area: Finance Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. This Senior Accounting Consultant position will join the newly created Integrated Components Division finance team as the Undercarriage Product Development Financial Lead. This role will lead Undercarriage product development business insights, services growth analysis, OPACC improvement, and provide strategic support. This position partners across the product development group including engineering, value chain engineering, product & digital solutions, and lifecycle management. What You Will Do: • Lead all financial support for the Undercarriage product development team • Engage with the Undercarriage senior leadership team to provide business insights and analysis to inform business decisions and strategy driving profitable growth • Provide business analysis support for aftermarket orders, sales, sales to users, cost, and profitability including regional and commercial offering analysis • Lead analysis and provide strategic support for aftermarket opportunities, pricing, and product cost reductions • Provide financial support for strategic footprint, new product introduction, and sourcing projects • Provide business support and expertise for Undercarriage's UTP joint venture • Communicate effectively with global stakeholders as well as influence and interact with a diverse team • Demonstrate a comprehensive knowledge of Caterpillar's businesses, products, suppliers and customers What You Have: • Education/Experience: Bachelor's Degree in Accounting or related field • Analytical Thinking: High level of business acumen and problem solving skills • Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment • Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors • Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. • Financial Reporting: Knowledge of processes, methods, and tools of financial reporting and forecasting Top Candidates Will Have: • Strong communication, interpersonal skills, and executive presence with the ability to collaborate and partner across peers and leadership • Knowledge of Caterpillar's investment analysis processes Additional Information: • Location: Peoria, IL; This role is a full time position and currently requires 5 days a week in office • Relocation Assistance Offered: Yes US Work Authorization Sponsorship Offered: None • Required Travel: International and Domestic travel up to 5% Summary Pay Range: $144,960.00 - $217,320.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. • Medical, dental, and vision benefits* • Paid time off plan (Vacation, Holidays, Volunteer, etc.)* • 401(k) savings plans* • Health Savings Account (HSA)* • Flexible Spending Accounts (FSAs)* • Health Lifestyle Programs* • Employee Assistance Program* • Voluntary Benefits and Employee Discounts* • Career Development* • Incentive bonus* • Disability benefits • Life Insurance • Parental leave • Adoption benefits • Tuition Reimbursement • These benefits also apply to part-time employees Posting Dates: September 8, 2025 - September 19, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community.

Maintain and grow parts and service sales within assigned territory by managing customer accounts, conducting inspections, handling inbound and outbound sales calls, and supporting promotional campaigns. | Requires 1-3 years related experience or equivalent education, strong customer service skills, familiarity with specific CRM and inspection software, mechanical knowledge preferred, valid driver’s license with clean record, and good communication skills. | Working Hours/Days 7:00 am – 4:30 pm Monday - Friday, after hours and weekends as needed. Overview Maintain and grow parts and service sales within assigned territory. Basic Duties • Assists customers with sales needs. This includes establishing, qualifying, maintaining contact with small to medium-sized customers to increase sales of machines, work tools, rentals, parts and service solutions. • Mail and email electronic and other promotional campaigns to assigned accounts. • Investigate and troubleshoot customer service issues. • Make outbound follow-up calls to existing customers via telephone and e-mail cross-sell and up-sell. • Handle inbound calls and convert them into sales. • Measure U/C and report to customer with quote. • Conduct TA1 inspections and report to customers with quotes. • Manage 300 to 500 active customer accounts. Qualifications • Degree from an accredited college preferred or 1-3 years related experience and/or training: or equivalent combination of education and experience. • Mechanic knowledge preferred to understand customer equipment needs to provide the customer with equipment solutions. • Strong customer service skills to maintain long term strategic relationships. • Able to effectively network throughout the organization to obtain resources required to meet or exceed customer expectations. • Strong computer skills needed for DBS, ServiceLink and SalesLink/CRM software, PSQ, and CAT Inspect. Must be familiar with programs such as Word, Excel, Outlook, and database management. • Must be a self-starter with good time and territory management skills. • Excellent interpersonal and communication skills are necessary for phone, in-person and email communications. • Ability to work in a fast-paced environment as a well-organized team player. • Willingness to learn with a prompt and strong attendance record. • Must have a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate). Non-Union IND: Altorfer Industries offers an industry leading compensation and benefit package: • Health, Dental, Vision, Disability, and Life Insurance • 401(k) • Paid Holidays • Paid Parental Leave and Funeral Leave • Paid Time Off: Prorated 80 hours of PTO • Education Assistance • Voluntary Benefits: Supplemental Insurance, Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection Payrate: $18.00/hr - $24.00/hr plus commission Posted Min USD $20.00/Hr. Posted Max USD $24.00/Hr. Physical Requirements/Working Conditions This position works in an office environment, there will be times when you are required to go out into the service and warehouse area and will be required to wear close-toed shoes and safety glasses in designated areas. May, on a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Some walking and lifting up to 20 lbs. may be required and wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Why Work for Altorfer? At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.

Lead global talent management programs, provide thought leadership, manage change initiatives, and lead a team of talent management professionals. | Senior-level experience in talent management, succession planning, training and development, strong influencing and organizational knowledge, with ability to manage multiple priorities and lead teams. | Career Area: Human Resources Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Your Work Shapes the World Whether it’s groundbreaking products, best-in-class solutions, or creating a lifelong career, you can do the work that matters at Caterpillar. With a 100-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe. When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation; we make it happen. And we are proud of that because it helps our customers build and power the world we live in – the roads, hospitals, homes, and infrastructure. Without a dedicated workforce, Caterpillar could not effectively meet our customers’ needs. Join us. Caterpillar’s Global Finance Services Organization ensures the integrity of financial reporting and provides strategic financial leadership. We are a global team that provides comprehensive finance services for the enterprise and supports the finance-related functions of the business units, while supporting key business initiatives that drive profitable growth through actionable insights and financial management. Join us as we are looking to add to the team! Role Definition: The Organization and Talent Manager leads global talent management process, program, practice, and system deployment efforts that aim to measure, develop, manage and retain the organization's talent pool. What You Will Do: • Serving as a thought leader for talent management programs and technology; Providing advice and support to business and HR leaders, addressing talent management related questions and requests. • Ensuring effectiveness of programs and providing feedback to Centers of Excellence re: process, program, practice, and system design. • Leading change management initiatives associated with talent management activities. • Leading team of talent management professionals to collaborate effectively with Centers of Excellence and serve as thought partners to the business and HR. What You Bring: • Knowledge of Organization: Knowledge of the organization's vision, structure, culture, philosophy, operating principles, values, and code of ethics; ability to understand the value of aligning capabilities with business goals to support optimal performance. • Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization. • Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. • Data Gathering and Reporting: Knowledge of tools, techniques and processes for gathering and reporting data; ability to practice them in a particular department or division of a company. • Talent Transformation: Knowledge of the concept and strategies of talent transformation; ability to harness the potential and skills of employees to help them reach leadership positions while achieving the organization's strategic business objectives. • Succession Planning: Knowledge of policies, techniques, methods and processes of succession planning; ability to identify and develop internal employees for the future fulfillment of an organization's core positions. • Talent Management: Knowledge of how an organization attracts, recruits, retains, identifies and develops talent; ability to develop the talent required for an organization to achieve its short-term and long-term goals. • Training and Development: Knowledge of employee training and development methodologies; ability to ensure that a target population has the knowledge and skills required to meet both tactical and strategic objectives. Additional Info: • The primary location for this position is Irving, TX. • This position is an onsite role requiring the candidate to be in the office Monday to Friday. • Travel up to 10%-15%. • Relocation will be provided for this role. • Sponsorship is not available for this role. About Caterpillar Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Summary Pay Range: $156,000.00 - $234,000.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. • Medical, dental, and vision benefits* • Paid time off plan (Vacation, Holidays, Volunteer, etc.)* • 401(k) savings plans* • Health Savings Account (HSA)* • Flexible Spending Accounts (FSAs)* • Health Lifestyle Programs* • Employee Assistance Program* • Voluntary Benefits and Employee Discounts* • Career Development* • Incentive bonus* • Disability benefits • Life Insurance • Parental leave • Adoption benefits • Tuition Reimbursement • These benefits also apply to part-time employees Posting Dates: August 28, 2025 - September 3, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community.

Provide HR support and guidance to leadership on strategic people priorities, employee engagement, compliance, performance management, and HR data analysis. | Experience in HR with knowledge of business acumen, employee relations, HR policies, strong communication, and ability to lead HR projects. | Career Area: Human Resources Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role Definition Caterpillar is seeking a Human Resources Generalist professional for an exciting role based in Irving, TX. In this role you will provide dedicated HR support and guidance to the leadership teams on their strategic people priorities, providing tailored services and solutions in support of their business and talent needs. As a key member of the Human Resources team, it is important to have a growth mindset, promote continuous improvement, and help build an engaging culture. We have a fabulous team, and we can’t wait for you to join us! What You Will Do: • Collaborating with management as a strategic advisor helping identify and prioritize HR initiatives that align with the organization's strategic goals and objectives. • Acting as a trusted coach providing guidance to leaders and managers on HR-related matters, including performance management, compliance, compensation, and benefits, etc. • Aligning HR policies and programs for their business unit or region which promote employee engagement, retention, and performance. • Analyzing HR metrics and data to identify trends and opportunities and develop a story to provide data-driven recommendations to senior management. • Acting as a business partner with leadership, in a consultative approach, to structure performance review processes and individual contributor strategies. • Responsible for the identification and conducting site investigations. What You Have: • Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations. • Knowledge of Organization: Knowledge of the organization's vision, structure, culture, philosophy, operating principles, values, and code of ethics; ability to understand the value of aligning capabilities with business goals to support optimal performance. • Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. • Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization. • Employee Relations: Knowledge of the rights and obligations in the employee relations; ability to adhere to legal requirements when handling employee negotiations • HR: Policies, Standards and Procedures: Knowledge of human resource function; ability to uphold the organization's and industry's standards, procedures and policies regarding human resources management. Top Candidates will also have: • Previous experience leading and executing HR projects across the division. • Previous HR experience. • Strong communication and prioritization skills. • Outstanding judgment and creative problem-solving skills. Additional Information: • Locations: Primary location: Irving, TX. • Travel requirement may be up to 10%. • The incumbent will be required to be onsite Monday to Friday in office. • Relocation is offered for this position. • Sponsorship is not offered for this position. About Caterpillar Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Summary Pay Range: $95,640.00 - $143,520.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. • Medical, dental, and vision benefits* • Paid time off plan (Vacation, Holidays, Volunteer, etc.)* • 401(k) savings plans* • Health Savings Account (HSA)* • Flexible Spending Accounts (FSAs)* • Health Lifestyle Programs* • Employee Assistance Program* • Voluntary Benefits and Employee Discounts* • Career Development* • Incentive bonus* • Disability benefits • Life Insurance • Parental leave • Adoption benefits • Tuition Reimbursement • These benefits also apply to part-time employees Posting Dates: August 28, 2025 - September 10, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community.

Drive strategic initiatives to enhance customer experience, optimize dealer performance, and enable data-driven decision-making through reporting, market analysis, and supporting retail transformation. | Several years of experience in marketing operations or sales enablement, advanced proficiency in BI tools and ArcGIS, strong communication and stakeholder management skills, and experience with enterprise reporting and digital transformation. | Career Area: Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Caterpillar’s Building Construction Products (BCP) division is hiring a Business Intelligence Analyst to promote sales & marketing capability. In this role you will act on marketing and sales initiatives and dealer marketing and sales operational excellence to support district execution. Role Summary: The Business Intelligence Analyst drives strategic initiatives that enhance customer experience, optimize dealer performance, and enable data-driven decision-making. This role ensures seamless execution of enterprise onboarding programs, market analysis, and retail governance processes to support Caterpillar’s retail growth and digital transformation objectives. What You’ll Do (Job Duties) Customer Experience Reporting including Customer Onboarding Leadership: • Manage and evolve the Enterprise Customer Onboarding Dashboard and Weekly Tracking Tool. • Deliver training and on-demand support for onboarding tools across dealer networks. • Align onboarding KPIs with enterprise stakeholders and facilitate workshops for process improvement. Proximity & Market Analysis: • Deploy and maintain ArcGIS-based proximity tools for dealer coverage optimization. • Integrate and analyze CEDE, UCC, OLGA, and Dodge datasets to inform strategic decisions. • Provide branch- and territory-level analytics to support dealer growth strategies. • Enable Retail Transformation by supporting district teams in deploying lead management, digital marketing, and sales effectiveness. • Develop deep expertise to advise districts and dealers on process improvement areas such as customer management, retail transformation, customer onboarding. • Measure dealer performance and support districts on developing improvement action plans and gap resolution initiatives to support Marketing and Sales Operational Excellence • Assisting in the development, testing, and delivery of services/products; Analyzing existing offerings, preparing technical documentation, and recommending upgrades. • Identifying user/client requirements for a product or service and defining technical specifications; Preparing technical documentation and sharing them with senior analysts and technical teams. • Supporting senior analysts by fulfilling their data requests, preparing reports, and providing technical assistance; Participating in initiatives to improve processes efficiency and employee productivity. What You Have (Core Skills) • Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. • Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. • Business Data Analysis: Knowledge of business data analysis; ability to collect, identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements. • Business Assessment: Knowledge of the activities, tasks, practices and deliverables for assessing and documenting business opportunities; ability to assess the benefits, risks, and success factors of potential applications. • Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project. Top Candidates Will Also Have • Advanced proficiency in data analytics, BI tools, and geospatial platforms (ArcGIS). • Strong understanding of retail strategy, customer onboarding processes, and dealer operations. • Excellent communication, stakeholder management, and cross-functional collaboration skills. • Several years experience in marketing operations, sales enablement, or related roles. • Experience with enterprise-level reporting systems, digital transformation projects, and dealer engagement programs. Additional Details • Work location: Cary, NC • Travel less than 25% anticipated Summary Pay Range: $126,000.00 - $189,000.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. • Medical, dental, and vision benefits* • Paid time off plan (Vacation, Holidays, Volunteer, etc.)* • 401(k) savings plans* • Health Savings Account (HSA)* • Flexible Spending Accounts (FSAs)* • Health Lifestyle Programs* • Employee Assistance Program* • Voluntary Benefits and Employee Discounts* • Career Development* • Incentive bonus* • Disability benefits • Life Insurance • Parental leave • Adoption benefits • Tuition Reimbursement • These benefits also apply to part-time employees This position requires working onsite five days a week. Relocation is available for this position. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers. Posting Dates: August 11, 2025 - August 21, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community.