8 open positions available
Staging, organizing, and inspecting inventory vehicles, operating equipment, and maintaining safety standards. | High school diploma or GED, valid driver's license, ability to operate vehicles and equipment, physical ability to work outdoors and walk long distances. | Pay Range: $15-$17 hourly Financial Opportunities: • At 12 months in role, earn an additional $.50 per hour by gaining your first certification • At an additional 6 months in role, earn an additional $.50 per hour by gaining your second certification • Ask me how you can make an additional $1 per hour by learning how to load/unload our stingers • You can also grow your career by earning your class A CDL in our Loader to Driver program Perks & Benefits • Company-paid medical insurance • Dental & vision insurance available at a low cost • 401K with company match • 104 hours of PTO in the first year • A multitude of perks including student loan payments, reimbursement programs, discounts on vehicles, benefits for your pets, and much more This individual contributor position is responsible for various tasks related to staging, and preparing inventory vehicles for inbound/outbound transport and direct delivery. RESPONSIBILITIES • Use handheld scanning equipment to log vehicle locations and troubleshoot inventory location • Accurately receive, organize, locate, and stage inventory vehicles on-lot consistent with processing and safety standards • Multi-point inspections of inventory vehicles and accurately complete inspection reports • Consistently meet processing and quality standards • Maintain lot and workspace areas • Safely operate company-owned vehicles • Fuel inventory vehicles as needed Qualifications • High School Diploma or equivalent. • At least 18 years of age and a valid driver's license with a clean driving record • Ability to operate a computer and company issued tablet and mobile devices • Ability to work as a team player and interact with customers, managers and coworkers in a professional and courteous manner • Ability to frequently and safely operate automatic and manual transmission vehicles • Ability to work variable schedules as necessary Physical Working Conditions • Capable of walking 5 to 10 miles per shift • Ability to work outdoors in various weather conditions such as rain, snow, heat, etc. • Frequently getting in and out of vehicles. • Bend, twist, stoop, squat, and stand • Ability to work in an environment that may be cold, hot, noisy, dusty, wet and may have fumes or odors due to vehicle maintenance Legal Stuff This role is not eligible for visa sponsorship.Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Preparing inventory vehicles for transport, using handheld scanning equipment, and conducting multi-point inspections. | High school diploma or GED, valid driver's license, ability to operate vehicles and computers, physical ability to walk and work outdoors. | Pay Range: $15-$17 hourly Financial Opportunities: • At 12 months in role, earn an additional $.50 per hour by gaining your first certification • At an additional 6 months in role, earn an additional $.50 per hour by gaining your second certification • Ask me how you can make an additional $1 per hour by learning how to load/unload our stingers • You can also grow your career by earning your class A CDL in our Loader to Driver program Perks & Benefits • Company-paid medical insurance • Dental & vision insurance available at a low cost • 401K with company match • 104 hours of PTO in the first year • A multitude of perks including student loan payments, reimbursement programs, discounts on vehicles, benefits for your pets, and much more This individual contributor position is responsible for various tasks related to staging, and preparing inventory vehicles for inbound/outbound transport and direct delivery. RESPONSIBILITIES • Use handheld scanning equipment to log vehicle locations and troubleshoot inventory location • Accurately receive, organize, locate, and stage inventory vehicles on-lot consistent with processing and safety standards • Multi-point inspections of inventory vehicles and accurately complete inspection reports • Consistently meet processing and quality standards • Maintain lot and workspace areas • Safely operate company-owned vehicles • Fuel inventory vehicles as needed Qualifications • High School Diploma or equivalent. • At least 18 years of age and a valid driver's license with a clean driving record • Ability to operate a computer and company issued tablet and mobile devices • Ability to work as a team player and interact with customers, managers and coworkers in a professional and courteous manner • Ability to frequently and safely operate automatic and manual transmission vehicles • Ability to work variable schedules as necessary Physical Working Conditions • Capable of walking 5 to 10 miles per shift • Ability to work outdoors in various weather conditions such as rain, snow, heat, etc. • Frequently getting in and out of vehicles. • Bend, twist, stoop, squat, and stand • Ability to work in an environment that may be cold, hot, noisy, dusty, wet and may have fumes or odors due to vehicle maintenance Legal Stuff This role is not eligible for visa sponsorship.Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Optimize digital auction operations, validate marketing and merchandising, manage inventory, improve vehicle readiness speed, and drive adoption of the digital platform across multiple locations with significant travel. | 3-5 years in field operations or project management, strong communication and training skills, data analysis ability, willingness to travel extensively, and experience managing change initiatives. | About ADESA ADESA, a Carvana-owned company, currently operates in over 50 locations throughout the US. Our auto auctions some up to 200 acres, provide a wide array of vehicle services including repair, reconditioning, and auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA! About the team and position The ADESA team is looking for a passionate and driven Digital Operations Coordinator (Digital Auction Specialist) to join a dedicated group of functional experts focused on supporting and enhancing our digital auction operations across our auction locations. As a Digital Auction Specialist, you will play a key role in optimizing the ADESA Clear digital auction platform and ensuring smooth and efficient operations. You will collaborate with auction sites to validate marketing and merchandising within Clear, manage inventory, and improve speed to sale readiness. In this role, you will work closely with the ADESA Clear leadership and operations teams to implement best practices, drive consistency, and maximize the effectiveness of our digital auction platform. This position will require travel at least 60-70% of the time. What you'll be doing • Contribute to the optimization of auction operations and the effective utilization of the ADESA Clear digital platform through regular site visits. • Collaborate with operations, customers, and corporate teams to provide crucial feedback for the continuous improvement of the Clear product. • Validate and ensure the effective implementation of Clear marketing and merchandising strategies across auction locations. • Ensure proper merchandising of clear inventory, validating that sold cars are processed efficiently. • Play a key role in enhancing the speed and quality of the vehicle readiness process, from initial acquisition to final staging. • Analyze data and leverage reporting to identify areas for improvement and implement solutions to mitigate bottlenecks. • Develop operational playbooks by documenting effective processes and identifying opportunities for standardization across locations. • Champion change management efforts to ensure smooth transitions and maximize the benefits of new Clear platform functionalities and process enhancements across all relevant teams. • Drive employee and buyer adoption of the Clear platform through training, support, and outreach. • Other duties as assigned. What you should have • 3-5 years of experience in field operations, project management, or a related role • Willingness to travel 50-80% of the time • Experience in managing and executing large-scale change initiatives with a focus on gaining buy-in, providing training, and supporting sustainable adoption at the operational level • Ability to analyze data and identify trends to enhance digital auction performance • Strong interpersonal and communication skills, with the ability to deliver training and engage with teams at all levels • Passion for fostering positive change and driving operational excellence • Ability to provide valuable and actionable feedback • Competent in using data management tools, project management software, and communication platforms to track progress and share information • Ability to work in a fast-paced, ever-changing production environment while sometimes being exposed to excessive weather conditions (heat/cold) What we'll offer in return • Full-Time Position with a competitive salary • Medical, Dental, and Vision benefits • 401K with company match • A multitude of perks, including student loan payments, discounts on vehicles, benefits for your pets, and much more • A great wellness program to keep you healthy and happy, both physically and mentally • Access to opportunities to expand your skillset and share your knowledge with others across the organization • A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development • A seat in one of the fastest-growing companies in the country Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. • Must be able to read, write, speak and understand English • Must be at least 18 years of age • Must have a valid driver's license • A clean driving record with no more than two moving violations or DUI's in the last three years Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Oversee transportation operations and multiple teams at a logistics field operation location, ensuring safety, communication, and workflow efficiency. | 2 years of people leadership and 4 years of logistics or supply chain experience, or a related Bachelor's degree, plus experience managing CDL drivers or equivalent. | COMPENSATION & PERKSFull-Time Salary PositionSalary Range: $66,000-$75,000100% Company paid medical for employee, plus family discountsPaid Time Off (Including your birthday!)401k with Company Match Pet BenefitsTuition Reimbursement after 6 monthThis management level position oversees multiple teams at the assigned Logistics Field Operation location, and may supervise warehouse and inventory teams as needed. This position is not eligible for visa sponsorship.RESPONSIBILITIESOversee day-to-day transportation operations needs at assigned locations in coordination with other site leaders.Participate in the development of site specific goals and objectives, and ensure alignment and effective execution within the site.Review and evaluate daily route schedules and work with Logistics Operations Planning and Scheduling to address issues and deficiencies.Providing mentoring and accountability to, direct reports and succession planning through coaching, leadership development and training, and performance management.Ensure work areas meet or exceed applicable workplace safety standards, including yard cleanliness and, completing GEMBA walks. (Gemba translates to "where the work is")Ensure timely and effective communication with internal teams.As needed, coordinate and monitor the movement of inventory on the ground through the warehouse workflow; evaluate and distribute work and assigned shifts to meet business needs.WORKING CONDITIONSAbility to safely perform physical requirements of the position, including: frequently move in and out of vehicles; frequently stand, bend, twist, stoop, and squat; regularly walk 75'; regularly climb ladders and ramps of up to 10'; regularly work up to 10' above ground; continually sit for 10 hours; regularly push, pull and lift 20 lbs, and periodically lift up to 60 lbs.Ability to work in an environment that may be cold, hot, noisy, dusty, and wet and may have fumes or odors due to vehicle maintenance. Ability to work outdoors in various weather conditions such as: rain, snow, heat, etc.Flexibility to work overtime, nights, weekends and holidays as needed.Ability to work in an office environment, with extensive use of computers, including the ability to sit for up to 4 or more hours.REQUIREMENTS2 years of actual people leadership experience and 4 years of logistics or supply chain experience OR Bachelor's Degree in related fields.Demonstrable experience leading or developing people (in either formal or informal roles), including managing CDL drivers.Transportation experience, which may include driving a vehicle transporter or tractor trailer, or equivalent Military experience preferred.This role is not eligible for visa sponsorship.Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Deliver vehicles to customers, load/unload vehicles on haulers, complete customer paperwork, and maintain safe driving and vehicle inspection standards. | At least 2 years of customer-facing experience, ability to perform physically demanding tasks, obtain state-specific licenses and notary certification, valid driver's license, and pass drug and medical tests. | We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Unlock Your Earning Potential! We Offer a Competitive Starting Hourly Rate Of $22/hr With Significant Growth Opportunities Based On Performance. You Can Boost Your Earnings Within a Short Timeframe • Pay Range: $22-$24 hourly • Starting Pay: $22/hr • At 3 Months: $22.50/hr • At 6 Months: $23/hr In your first year, you can progress from $22/hr to $24/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days. And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We Continually Invest In Our Team Members’ Success Because When Our Team Members Grow, We Grow. Here Is How We Invest In You • Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons • Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed. • Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy. • Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) • Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program! • Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an ‘owner’ in the company. We also offer an Employee Stock Purchase Plan discount! • Professional Development: Extensive internal growth and professional development opportunities • And more! About The Role We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: • Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training) • Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive • Complete customer paperwork and include thorough notes in our customer tracking system • Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. • Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements. • Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems. • Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana). • California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana). General Qualifications And Requirements • Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat). • Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours) • Must be able to read, write, speak and understand English • Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat • Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. • Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions Legal stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This roles is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.”
Manage and develop a team of hourly associates to meet production and quality goals in a vehicle inspection center. | High school diploma, experience in vehicle reconditioning or related processes, ability to lift heavy objects, and supervisory skills. | About Carvana At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our cars are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we're able to verify that every vehicle meets our rigorous mechanical and cosmetic standards. We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise. Think you've got what it takes to join our team? Keep reading below to see what we're looking for! Position Overview: The Line Lead, Post Production role is a front-line supervisor role, responsible for directly managing and developing a team of hourly associates in an Inspection Center to regularly achieve production targets. This role is not visa eligible. What you'll be doing: • Manage the movement of cars into and out of the Inspection Center safely for repairs, while meeting or exceeding set production and quality goals. • Meet or exceed inventory production goals on a daily, weekly and monthly basis. • Oversee day-to-day activities of assigned team; identify team's strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve. • Engage assigned team, provide appropriate coaching, development and performance management; offer feedback and demonstrate desired skills. • Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values. • Proactively communicate information to team members, providing clear understanding of expectations, performance measures, and goals. • Prevent and resolve conflict among team members. • Monitor and ensure adherence to systems, policies, procedures, and performance standards. • Review and approve identified mechanical and physical defects of incoming inventory. • Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle. • Train a team of production associates using Quality Control standards to identify and complete repairs effectively and efficiently the first time, minimizing re-checks and delays in production. • Identify and complete repairs effectively and efficiently the first time, to minimize re-work and delays in production. • Conscientiously work in ways that decrease the possibility of injury to yourself or other team members in the shop due to spills or other preventable hazardous conditions. • Effectively manage multiple associates, including ensuring appropriate employee development and performance management. What the job requires: To be able to do your job at Carvana, there are some basic requirements we want to share with you. • High School Diploma or GED equivalent • Experience using computers • Must be at least 18 years of age • Demonstrated functional expertise in one or more areas pertaining to Carvana's reconditioning process • Demonstrated understanding of our current reconditioning processes and lean principles • Valid driver's license with a clean driving record (no DUIs and no more than two moving violations in the last 3 years). • Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels • Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. • Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment. • Ability to maintain high volume and high-quality content in a fast-paced environment. • Ability to effectively delegate tasks to team members. • Ability to communicate and interact with others effectively in a professional, courteous manner. • Ability to communicate clearly and concisely, both written and oral. • Ability to maintain high volume and high-quality content in a fast-paced environment. • Ability to multitask and prioritize effectively. • Ability to resolve complex issues with guidance from others. • Ability to work overtime and on weekends. • Ability to work variable schedule(s) as necessary. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. What we'll offer in return • Full-Time Position with a competitive salary • Medical, Dental, and Vision benefits • 401K with company match • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more • A great wellness program to keep you healthy and happy, both physically and mentally • Access to opportunities to expand your skillset and share your knowledge with others across the organization • A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development • A seat in one of the fastest-growing companies in the country Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Stage, inspect, and prepare inventory vehicles for transport while maintaining lot organization and safety standards. | High school diploma or equivalent, valid driver's license with clean record, ability to operate vehicles and mobile devices, and physical capability to work outdoors and handle manual tasks. | Pay Range: $18-$20 hourly Financial Opportunities: • At 12 months in role, earn an additional $.50 per hour by gaining your first certification • At an additional 6 months in role, earn an additional $.50 per hour by gaining your second certification • Ask me how you can make an additional $1 per hour by learning how to load/unload our stingers • You can also grow your career by earning your class A CDL in our Loader to Driver program Perks & Benefits • Company-paid medical insurance • Dental & vision insurance available at a low cost • 401K with company match • 104 hours of PTO in the first year • A multitude of perks including student loan payments, reimbursement programs, discounts on vehicles, benefits for your pets, and much more This individual contributor position is responsible for various tasks related to staging, and preparing inventory vehicles for inbound/outbound transport and direct delivery. RESPONSIBILITIES • Use handheld scanning equipment to log vehicle locations and troubleshoot inventory location • Accurately receive, organize, locate, and stage inventory vehicles on-lot consistent with processing and safety standards • Multi-point inspections of inventory vehicles and accurately complete inspection reports • Consistently meet processing and quality standards • Maintain lot and workspace areas • Safely operate company-owned vehicles • Fuel inventory vehicles as needed Qualifications • High School Diploma or equivalent. • At least 18 years of age and a valid driver's license with a clean driving record • Ability to operate a computer and company issued tablet and mobile devices • Ability to work as a team player and interact with customers, managers and coworkers in a professional and courteous manner • Ability to frequently and safely operate automatic and manual transmission vehicles • Ability to work variable schedules as necessary Physical Working Conditions • Capable of walking 5 to 10 miles per shift • Ability to work outdoors in various weather conditions such as rain, snow, heat, etc. • Frequently getting in and out of vehicles. • Bend, twist, stoop, squat, and stand • Ability to work in an environment that may be cold, hot, noisy, dusty, wet and may have fumes or odors due to vehicle maintenance Legal Stuff This role is not eligible for visa sponsorship.Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Deliver vehicles to customers, load/unload vehicles, inspect haulers, complete paperwork, and maintain driving safety. | At least 2 years customer-facing experience, physical ability to perform demanding tasks, valid driver's license, ability to obtain notary and state-specific licenses, pass drug test and DOT medical card. | We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Location: This position is based out of our iconic and landmark Vending Machine in Novi, MI on Adell Center Drive (zip code 48375) ... you can't miss it! Unlock Your Earning Potential! We offer a competitive starting hourly rate of $18/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: • Pay Range: $18-$20 hourly • Starting Pay: $18/hr • At 3 Months: $18.50/hr • At 6 Months: $19/hr In your first year, you can progress from $18/hr to $20/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days. And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you: • Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons • Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed. • Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy. • Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) • Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program! • Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount! • Professional Development: Extensive internal growth and professional development opportunities • And more! About the Role: We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: • Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training) • Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive • Complete customer paperwork and include thorough notes in our customer tracking system • Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. • Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements. • Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems. • Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana). • California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana). General qualifications and requirements • Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat). • Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours) • Must be able to read, write, speak and understand English • Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat • Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. • Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions Legal stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
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