8 open positions available
Lead business growth, manage operations, and mentor staff to ensure success and high-quality experiences. | Bachelor's degree with automotive experience or high school diploma with 5+ years auction/automotive experience, plus 5+ years leadership and valid driver's license. | About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do. We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Role and Team Reporting to the Regional Director, the General Manager is responsible for driving the Auction to success through effective leadership. This role is the primary leader for the site, setting the tone for customer and employee experience and executing strategies to support financial performance and company initiatives. The General Manager is expected to embody the company values and influence and lead others as a people, customer, and business manager for their location. Responsibilities Identify opportunities for business growth. Regularly meet with customers, attend sales visits with Sales staff and other customer engagement opportunities. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions. Act as change champion for the site. Understand, navigate, communicate, and ensure successful adaptation of change initiatives. Ensure proper follow-through on all directives, bulletins and schedules from the Corporate Office and Regional Director. Maintain a good flow of communication with Corporate Office, RD, key contacts within the company, and external contacts. Attend a Profit and Loss Statement review each accounting period with the RD. Ensure accurate and timely reconciliation of accounting with weekly and monthly corporate reports. Initiate and follow up on discrepancies. Monitor accounts receivable and report variances to RD, Controller and Central Office. Control regular and overtime payroll and other business expenses to support business operations and financial objectives. Monitor KPI’s and expectations. Leverage technology and tools available. As appropriate, develop and implement action plans to support improvements, and celebrate successes. Be familiar with procedures for handling all aspects of customer disputes and resolve any customer complaints in a friendly, courteous manner. Escalate issues to RD as necessary. Identify, hire, train, and mentor the management of today and the future for the auction. Support recruiting, hiring and onboarding initiatives to meet business needs and corporate/legal requirements. Promote, develop and train all employees according to company guidelines. Maintain positive employee relations and morale. Practice sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Follow-through and communicate employee relations problems to the Regional Vice President and Human Resource team as appropriate. Evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Prepare and conduct performance appraisals for direct report employees and support the performance appraisal process for the team. Conduct employee meetings at least once a month or as necessary to communicate Company and Department issues and build teamwork among the employees. Maintain a good flow of communication with Regional Vice President, and other pertinent personnel. Account for and identify all auction inventory; monitor and report unusual activity and notify RD and appropriate corporate teams as necessary. Monitor and control all site related conditions, vehicles, property and equipment within corporate standards for cleanliness, proper maintenance and safety. Advise Maintenance of all breakdowns and maintenance immediately. Ensure good routine preventive maintenance. Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately. Ensure functional specifications are sound, efficient and support ADESA goals. Practice and instruct all employees in proper loss prevention and reaction procedures. Account for and identify all keys, codes or other safety or security information. Report all incidents properly and immediately. Direct proper record keeping and follow-through on all sales promotions, advertising and telemarketing. Monitor and ensure compliance with sale plan layouts, corporate requirements with all contractual customers, contractors, and supplier agreements and other directives. Advise and assist with corrective procedures, if needed. Initiate and complete accurate vehicle transfers as instructed. Ensure the use of marketing tools on selected customer accounts as instructed. Make sure company driving safety standards are met and substance abuse prevention and control procedures are followed for all activity. Must know, practice and ensure that company policies and procedures and state and federal laws are followed at all times. Ensure that no company or customer information is inappropriately divulged to unauthorized parties. Skills and Attributes Servant Leadership Philosophy Sales and Marketing Skills Change Management Skills Human Relations and Leadership Skills Communication Skills Accounting and Financial Skills Technical Skills Qualifications Bachelor's degree with auction and automotive experience or High School diploma/GED with at least 5 years auction experience with 5 years automotive of similar work experience required. Minimum 5 years of leadership/supervisory experience Excellent verbal and written communication skills Proven ability to multitask while maintaining attention to detail Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Must be 18 years of age and have a valid driver’s license that meets requirements ADESA Benefits and Perks Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent – standing, watching, touching, listening, walking, talking Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Lead product roadmap and development by collaborating with engineering, design, and data science teams to optimize business outcomes. | Bachelor's degree with 2-4+ years product experience, data-driven mindset, proficiency in analytics, and AI-first productivity approach. | About Carvana “We believe CVNA is in the early stages of becoming the next U.S. retail category killer.” – Stephens Investment Bank, Analyst Report, Sept. 2024 “Growing a capital and labor intensive, industrial type asset at a 40% clip is unchartered territory…” – JP Morgan Chase, Analyst Report, Jan 2026 Building leading-edge technology has been at the core of Carvana's strategy since our founding, driving us to become the 3rd fastest company in history to organically reach the Fortune 500, following only Amazon and Google. Today, we remain founder-led and as ambitious as ever. In 2024, we emerged as both the fastest-growing and most profitable automotive retailer in the US, thanks to our deep vertical integration across retail, lending, vehicle transportation, wholesale auctions, and more. Our technology teams build: End-to-end ecommerce for buying and selling cars, including everything you see on Carvana.com and in our mobile apps. AI-driven customer support across chat, email, SMS, and voice, as well as a proprietary CRM platform built for efficiency and quality at scale. 360° vehicle photography and interactive merchandising using cutting-edge computer vision and AI. The most sophisticated self-service automotive lending platform in the world; a full fintech stack. Systems and tools behind a nationwide logistics network that has delivered and picked up over 3 million cars via our fully owned and operated fleet, reaching 90% of US driveways. Enterprise-grade systems for operating the largest vehicle reconditioning facilities in the US, with workflow automation covering everything mechanical, electrical, and cosmetic. Early adoption and customization of AI tools to optimize developer efficiency and experience. And much, much more… About the team and position Our Product team is at the center of that growth, and we are hiring. We are an AI-first technology organization that moves fast, operates with high ownership, and builds things that matter at scale. If you want to grow not just as a Product Manager but as a leader and business-builder, Carvana is the place for you. We are hiring Product Managers across several teams in Los Angeles and Phoenix, spanning mid-level and senior roles. While each team has its own focus area, we look for the same foundational qualities across all of them: strong product instincts, a data-driven mindset, an AI-first approach to work, and the drive to own outcomes end to end. The Teams Depending on your background and interests, you may be considered for one or more of the following teams: Transactional Communications: Own the customer-facing communications ecosystem across email and SMS, delivering clear, empathetic, and timely messages throughout the car-buying journey at scale. Nurture: Lead nurture communications on an AI-first team, guiding customers from early interest through purchase using machine learning, personalization, and experimentation across email, SMS, and push. Engineering Horizontals - Identity, Experimentation & Data Platform: Own the foundational platforms that power customer trust, product innovation, and regulatory compliance, including authentication, consent management, data privacy APIs, and experimentation infrastructure, as well as the strategic shift in how Carvana consumes and governs data through enterprise adoption of Sigma, migration of legacy SQL Server assets to Snowflake, and ownership of the unit economics of the data platform. Inventory Workforce and Vehicle Management: Support the design and development of a new collection of AI and Machine Learning vehicle routing and advanced manufacturing solutions. The goal, automate the entire reconditioning process while optimizing for speed, cost and quality. What you’ll be doing While responsibilities vary by team, all roles share a common set of expectations: Drive the product roadmap and lead end-to-end product development informed by customer research, analytics, and business needs. Partner cross-functionally with Engineering, Design, Data Science, Analytics, and business stakeholders to scope, prioritize, and ship high-impact initiatives. Own experimentation and measurement, actively interpreting results and translating insights into continuous product improvements. Apply AI tools as a core part of how you work, accelerating research, synthesis, prototyping, and day-to-day execution. Write clear requirements, project briefs, and documentation to align stakeholders and enable effective engineering execution. Use data to size opportunities, evaluate tradeoffs, and make decisions. Take full ownership of your product area and be accountable for the long-term trajectory of key business outcomes such as sales, gross profit, customer satisfaction, and cost per unit sold. What you should have/know A bachelor's degree in STEM, Economics, Finance, Business, Design, or equivalent experience. Two or more years of product, product analytics, or related experience for mid-level consideration; four or more years for senior-level consideration. Outcome-oriented and data-driven decision making, backed by expertise in metrics, analytics, and tools such as SQL, Tableau, Looker, or Sigma. An AI-first approach to product work, with hands-on experience using AI tools for research, analysis, prototyping, and day-to-day productivity. Excellent written and verbal communication, organizational, and project management skills with strong attention to detail. Ability to learn and absorb technical concepts and communicate them effectively to non-technical audiences. Deep product experience at one or more highly successful and ideally high-growth companies. Strong opinions about consumer products and a developed sense of product taste. Experience with experiment design and interpretation. A willingness to roll up your sleeves and do whatever it takes for the sake of the team and our customers. Self-motivated with a sense of humor and the ability to thrive in a fast-paced, ambitious environment. It would be great if you also have A genuine passion for AI and its potential to transform product experiences, not just familiarity with the tools but a curiosity about where the technology is headed and how to apply it creatively. Hands-on experience building or iterating on AI-driven products, including features powered by machine learning, LLMs, RAG, tool-calling, or agent frameworks. Knowledge of data science best practices and the ability to collaborate closely with data scientists and ML engineers to shape model-informed product decisions. Strong UX instincts and the ability to anticipate user needs and pain points, especially in AI-assisted or conversational experiences. Experience with agile methodology and product strategy and roadmapping. Familiarity with Snowflake, Sigma, Looker, or Tableau for independent data exploration. Background in automotive, e-commerce, marketplaces, retail, or similarly complex operating environments. What we’ll offer in return Full-Time position with a competitive salary and Carvana stock compensation. Medical, Dental, and Vision benefits. 401K with company match. A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more. A great wellness program to keep you healthy and happy both physically and mentally. Access to opportunities to expand your skill set and share your knowledge with others across the organization. A company culture focused on high performance and bar-raising, with vast opportunity to learn and grow. Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. Must be able to read, write, speak and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Oversee daily operations and manage a team to meet production and quality goals in a manufacturing environment. | Requires 5 years management experience in automotive or lean manufacturing, strong leadership, and ability to drive continuous improvement. | About Carvana At Carvana, we sell cars but we aren’t car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own Mom. Period. To make sure our car’s are in first-rate condition, we’ve built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we’re able to verify that every vehicle meets our rigorous mechanical and cosmetic standards. We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise. Think you’ve got what it takes to join our team? Keep reading below to see what we’re looking for! Position Overview This is a supervisory position in an Inspection Center overseeing a team carrying out daily operations within a Carvana Inspection Center.. The Reconditioning Manager oversees all aspects of the vehicle reconditioning process and directs at least five leads and up to 70 front line associates in a lean manufacturing environment. This role will be responsible for maintaining a culture of continuous improvement and high associate engagement while meeting quality, production, and cost objectives. This position is not eligible for visa sponsorship. What You’ll Be Doing • Oversee day-to-day operations within the Inspection Center. • Provide mentoring and accountability to direct reports and succession planning through appropriate coaching, leadership development and training, and performance management. • Participate in the development and execution of strategic plans, goals, and objectives, ensuring alignment with those of the company. • Ensure adherence to operating standards, systems, policies, procedures, and performance standards. • Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana’s Values. • Maintain supervisory staff by recruiting, selecting, orienting, and training employees. • Ensure progression path training and certification processes are consistently executed. • Train and mentor leads and associates by providing competency-based feedback. • Ensure adequate production capacity levels for each line and assist with production planning. • Ensure compliance with all health and safety and loss prevention guidelines. • Provide vision and guidance to the reconditioning team in meeting performance metrics. • Positively reinforce and engage the team regarding quality, production and cost objectives. • Participate in and lead problem solving and continuous improvement efforts. What The Job Requires To be able to do your job at Carvana, there are some basic requirements we want to share with you. • 5 years of management experience either in automotive or a lean manufacturing environment. • Knowledge of lean manufacturing principles. • Experience leading and developing associates. • Proven ability to obtain project deliverables and company metrics. • Ability to read, write, speak and understand English. • Must be at least 18 years of age. • Valid unrestricted driver’s license with a clean driving record in the last 3 years. • Ability to maintain high volume and high-quality content in a fast-paced environment. • Excellent written, verbal and interpersonal communication skills. • Ability to work with and through teams to achieve results • Strong analysis and decision making ability. • Proficient computer skills. • Ability to work overtime and on weekends. • Ability to walk up to three miles each day. • Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. • Must be able to lift up to 40 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels. • Requires use of safety equipment and PPO that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment. This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Manage logistics, inventory, scheduling, customer and employee experience, and mentoring in a fast-paced environment. | Bachelor's degree, 5+ years team leadership, logistics experience, adaptability, multitasking, and strong interpersonal skills. | About Carvana At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. For more information on Carvana and our mission, sneak a peek at our company introduction video. About the team and position Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We expect bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. What you'll be doing Mom's wear a lot of hats, they manage logistics, inventory quality, scheduling, registration paperwork, customer experience, employee experience, community outreach, and both mentoring and training programs. It can be an autonomous job that requires good decision-making skills, but the growth potential is tremendous and you'll always have a direct link to leadership at Carvana's home office in Phoenix. In return for your hard work, you'll have an opportunity to work at one of the fastest-growing and most creative technology companies around, helping us promote a life-changing product and develop a world-class team. Other duties as assigned. What you should have • A Bachelor's degree from an accredited undergraduate institution. • At least five years of relevant experience in team leadership roles managing multiple employees. • Experience handling logistics. • An ability to operate in ambiguity with the grace of a gazelle…not the gazelle being hungrily chased by a lion, but the one bounding effortlessly through an open African savanna. • An appreciation for differences of opinion. • The savvy to manage employee and customer experience, as both will get messy at times, and to thrive in these situations by making interactions rewarding for all involved. • The skills to examine processes and develop creative solutions. • An understanding that things will change. We need to know you are okay with that. • A willingness to roll up your sleeves, take on new assignments, and juggle many things at once. In other words, you're a multitasking wizard! What we'll offer in return • Full-Time Salary Position • Medical, Dental, and Vision benefits. • 401K with company match. • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more. • A great wellness program to keep you healthy and happy both physically and mentally. • Access to opportunities to expand your skill set and share your knowledge with others across the organization. • A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development. • A seat in one of the fastest-growing companies in the country. Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. • Must be able to read, write, speak, and understand English. • The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours). • Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat. • Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50 lbs. • Frequent driving requires excellent visual activity and manual dexterity. • Requires to work in outdoor weather conditions. • Must be able to stay in stationary positions for extended periods of time (when driving) up to 3 hours at a time. • Frequently communicates with customers and must be able to exchange accurate information. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Deliver vehicles to customers, load/unload vehicles on haulers, complete customer paperwork, and maintain safe driving and vehicle inspection standards. | At least 2 years of customer-facing experience, ability to perform physically demanding tasks, obtain state-specific licenses and notary certification, valid driver's license, and pass drug and medical tests. | We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Unlock Your Earning Potential! We Offer a Competitive Starting Hourly Rate Of $22/hr With Significant Growth Opportunities Based On Performance. You Can Boost Your Earnings Within a Short Timeframe • Pay Range: $22-$24 hourly • Starting Pay: $22/hr • At 3 Months: $22.50/hr • At 6 Months: $23/hr In your first year, you can progress from $22/hr to $24/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days. And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We Continually Invest In Our Team Members’ Success Because When Our Team Members Grow, We Grow. Here Is How We Invest In You • Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons • Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed. • Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy. • Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) • Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program! • Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an ‘owner’ in the company. We also offer an Employee Stock Purchase Plan discount! • Professional Development: Extensive internal growth and professional development opportunities • And more! About The Role We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: • Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training) • Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive • Complete customer paperwork and include thorough notes in our customer tracking system • Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. • Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements. • Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems. • Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana). • California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana). General Qualifications And Requirements • Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat). • Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours) • Must be able to read, write, speak and understand English • Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat • Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. • Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions Legal stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This roles is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.”
Manage and develop a team of hourly associates to meet production and quality goals in a vehicle inspection center. | High school diploma, experience in vehicle reconditioning or related processes, ability to lift heavy objects, and supervisory skills. | About Carvana At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our cars are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we're able to verify that every vehicle meets our rigorous mechanical and cosmetic standards. We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise. Think you've got what it takes to join our team? Keep reading below to see what we're looking for! Position Overview: The Line Lead, Post Production role is a front-line supervisor role, responsible for directly managing and developing a team of hourly associates in an Inspection Center to regularly achieve production targets. This role is not visa eligible. What you'll be doing: • Manage the movement of cars into and out of the Inspection Center safely for repairs, while meeting or exceeding set production and quality goals. • Meet or exceed inventory production goals on a daily, weekly and monthly basis. • Oversee day-to-day activities of assigned team; identify team's strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve. • Engage assigned team, provide appropriate coaching, development and performance management; offer feedback and demonstrate desired skills. • Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values. • Proactively communicate information to team members, providing clear understanding of expectations, performance measures, and goals. • Prevent and resolve conflict among team members. • Monitor and ensure adherence to systems, policies, procedures, and performance standards. • Review and approve identified mechanical and physical defects of incoming inventory. • Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle. • Train a team of production associates using Quality Control standards to identify and complete repairs effectively and efficiently the first time, minimizing re-checks and delays in production. • Identify and complete repairs effectively and efficiently the first time, to minimize re-work and delays in production. • Conscientiously work in ways that decrease the possibility of injury to yourself or other team members in the shop due to spills or other preventable hazardous conditions. • Effectively manage multiple associates, including ensuring appropriate employee development and performance management. What the job requires: To be able to do your job at Carvana, there are some basic requirements we want to share with you. • High School Diploma or GED equivalent • Experience using computers • Must be at least 18 years of age • Demonstrated functional expertise in one or more areas pertaining to Carvana's reconditioning process • Demonstrated understanding of our current reconditioning processes and lean principles • Valid driver's license with a clean driving record (no DUIs and no more than two moving violations in the last 3 years). • Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels • Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. • Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment. • Ability to maintain high volume and high-quality content in a fast-paced environment. • Ability to effectively delegate tasks to team members. • Ability to communicate and interact with others effectively in a professional, courteous manner. • Ability to communicate clearly and concisely, both written and oral. • Ability to maintain high volume and high-quality content in a fast-paced environment. • Ability to multitask and prioritize effectively. • Ability to resolve complex issues with guidance from others. • Ability to work overtime and on weekends. • Ability to work variable schedule(s) as necessary. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. What we'll offer in return • Full-Time Position with a competitive salary • Medical, Dental, and Vision benefits • 401K with company match • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more • A great wellness program to keep you healthy and happy, both physically and mentally • Access to opportunities to expand your skillset and share your knowledge with others across the organization • A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development • A seat in one of the fastest-growing companies in the country Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Stage, inspect, and prepare inventory vehicles for transport while maintaining lot organization and safety standards. | High school diploma or equivalent, valid driver's license with clean record, ability to operate vehicles and mobile devices, and physical capability to work outdoors and handle manual tasks. | Pay Range: $18-$20 hourly Financial Opportunities: • At 12 months in role, earn an additional $.50 per hour by gaining your first certification • At an additional 6 months in role, earn an additional $.50 per hour by gaining your second certification • Ask me how you can make an additional $1 per hour by learning how to load/unload our stingers • You can also grow your career by earning your class A CDL in our Loader to Driver program Perks & Benefits • Company-paid medical insurance • Dental & vision insurance available at a low cost • 401K with company match • 104 hours of PTO in the first year • A multitude of perks including student loan payments, reimbursement programs, discounts on vehicles, benefits for your pets, and much more This individual contributor position is responsible for various tasks related to staging, and preparing inventory vehicles for inbound/outbound transport and direct delivery. RESPONSIBILITIES • Use handheld scanning equipment to log vehicle locations and troubleshoot inventory location • Accurately receive, organize, locate, and stage inventory vehicles on-lot consistent with processing and safety standards • Multi-point inspections of inventory vehicles and accurately complete inspection reports • Consistently meet processing and quality standards • Maintain lot and workspace areas • Safely operate company-owned vehicles • Fuel inventory vehicles as needed Qualifications • High School Diploma or equivalent. • At least 18 years of age and a valid driver's license with a clean driving record • Ability to operate a computer and company issued tablet and mobile devices • Ability to work as a team player and interact with customers, managers and coworkers in a professional and courteous manner • Ability to frequently and safely operate automatic and manual transmission vehicles • Ability to work variable schedules as necessary Physical Working Conditions • Capable of walking 5 to 10 miles per shift • Ability to work outdoors in various weather conditions such as rain, snow, heat, etc. • Frequently getting in and out of vehicles. • Bend, twist, stoop, squat, and stand • Ability to work in an environment that may be cold, hot, noisy, dusty, wet and may have fumes or odors due to vehicle maintenance Legal Stuff This role is not eligible for visa sponsorship.Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Deliver vehicles to customers, load/unload vehicles, inspect haulers, complete paperwork, and maintain driving safety. | At least 2 years customer-facing experience, physical ability to perform demanding tasks, valid driver's license, ability to obtain notary and state-specific licenses, pass drug test and DOT medical card. | We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Location: This position is based out of our iconic and landmark Vending Machine in Novi, MI on Adell Center Drive (zip code 48375) ... you can't miss it! Unlock Your Earning Potential! We offer a competitive starting hourly rate of $18/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: • Pay Range: $18-$20 hourly • Starting Pay: $18/hr • At 3 Months: $18.50/hr • At 6 Months: $19/hr In your first year, you can progress from $18/hr to $20/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days. And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you: • Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons • Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed. • Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy. • Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) • Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program! • Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount! • Professional Development: Extensive internal growth and professional development opportunities • And more! About the Role: We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: • Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training) • Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive • Complete customer paperwork and include thorough notes in our customer tracking system • Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. • Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements. • Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems. • Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana). • California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana). General qualifications and requirements • Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat). • Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours) • Must be able to read, write, speak and understand English • Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat • Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. • Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions Legal stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
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