Carvana

Assist in vehicle sale processes, manage paperwork, and coordinate with various departments to ensure smooth vehicle sales and customer service. | Must have office experience, valid driver's license, effective communication skills, and ability to operate vehicle equipment; automotive experience is preferred. | Pay range: $20-$21 hourly About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do. We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA! Role and Team • Reporting to the designated manager, the Account Admin assists in obtaining required information and helps with the completion of necessary paperwork for sale of vehicles and assists with and performs various administrative and clerical duties relating to the sale for one or more of the following departments: Consignment, Factory, Fleet/Lease or Commercial Account in accordance with corporate guidelines to ensure maximum dollar sales volume in the most profitable way possible. Responsibilities • Make sure customers receive prompt, efficient and courteous attention. • Maintain a professional appearance, orderly work environment and friendly disposition. • Resolve any customer complaints in a friendly, courteous manner and advise Management of all serious complaints or incidences. • Respond in a timely manner to all customer inquiries relating to vehicles and titles • Verify that vehicle information is accurately recorded and numbered for the sale. • Schedule sale for accounts after completion of necessary pre-sale reconditioning and required paperwork. • Verify title, bill of sale and VIN number are accurately recorded. May assist in preparation of titles, contracts, bill of sale, pre-sale and post-sale reports and post reconditioning charges incurred. • Communicate with the Mechanical Services Shop, Body Shop and Detail Shop for vehicle repairs and post charges to vehicle account in a timely manner. • Enter condition reports into AMS. • Review condition report/vehicle for repairs/problems and set work orders in V-Trace for Mechanical and Body Shop. • Call in orders for Windshield, Dent Demon and other outside vendors. • Verify the correct repair charges are submitted. • Review, monitor and ensure compliance with contractual customer, contractor and supplier agreements in conjunction with the accounting department. • Set the order of the sale and ensure accurate preparation of contracts. • Print stickers for sale per OHA guidelines. • Represent vehicles on the block or attend block with sales representative on sale day. • Communicate with customer for failed post sale inspections or arbitration. • Process paperwork and checks following the sale, provide necessary paperwork to customers. • For vehicle pick-up’s and disposition, schedule vehicles for pick up location. • Assist in scheduling vehicles online for review. Assist in preparation and processing of post-sale information to managers and customers. • Assist in maintaining vehicle inventory for vehicle aging and first-in first-out process. • Maintain knowledge of DMV laws and regulations pertaining to titles. • Other duties as assigned. Qualifications • Must be at least eighteen (18) years of age. • Must be qualified to operate a motor vehicle and possess a valid driver’s license. • Must have a demonstrated ability to read, write, and communicate effectively in English. • Must have the ability to physically operate vehicle equipment and tools. • Office experience • Automotive experience preferred ADESA Benefits And Perks Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. • The physical activity requirements of the position range from Light to Medium Physical Work. • Frequent – standing, watching, touching, listening, walking, talking • Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations • Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. • * Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Manage logistics, team coordination, and process development in a fast-paced environment, supporting multiple stakeholders. | Requires at least 5 years of team leadership, logistics experience, adaptability, and multitasking skills. | About Carvana At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer’s driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. For more information on Carvana and our mission, sneak a peek at our company introduction video. About The Team And Position Carvana’s Market Operation department is known for its team-oriented, fast-paced environment. We expect bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don’t forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. What You’ll Be Doing Mom’s wear a lot of hats, they manage logistics, inventory quality, scheduling, registration paperwork, customer experience, employee experience, community outreach, and both mentoring and training programs. It can be an autonomous job that requires good decision-making skills, but the growth potential is tremendous and you’ll always have a direct link to leadership at Carvana’s home office in Phoenix. In return for your hard work, you'll have an opportunity to work at one of the fastest-growing and most creative technology companies around, helping us promote a life-changing product and develop a world-class team. Other duties as assigned. What You Should Have • A Bachelor’s degree from an accredited undergraduate institution. • At least five years of relevant experience in team leadership roles managing multiple employees. • Experience handling logistics. • An ability to operate in ambiguity with the grace of a gazelle…not the gazelle being hungrily chased by a lion, but the one bounding effortlessly through an open African savanna. • An appreciation for differences of opinion. • The savvy to manage employee and customer experience, as both will get messy at times, and to thrive in these situations by making interactions rewarding for all involved. • The skills to examine processes and develop creative solutions. • An understanding that things will change. We need to know you are okay with that. • A willingness to roll up your sleeves, take on new assignments, and juggle many things at once. In other words, you’re a multitasking wizard! What We’ll Offer In Return • Full-Time Salary Position • Pay Range: $83,000 - $100,000 annually • Medical, Dental, and Vision benefits. • 401K with company match. • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more. • A great wellness program to keep you healthy and happy both physically and mentally. • Access to opportunities to expand your skill set and share your knowledge with others across the organization. • A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development. • A seat in one of the fastest-growing companies in the country. Other Requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. • Must be able to read, write, speak, and understand English. • The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours). • Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat. • Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50 lbs. • Frequent driving requires excellent visual activity and manual dexterity. • Requires to work in outdoor weather conditions. • Must be able to stay in stationary positions for extended periods of time (when driving) up to 3 hours at a time. • Frequently communicates with customers and must be able to exchange accurate information. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Handling vehicle staging, inventory, and safety inspections in a warehouse or lot environment. | High school diploma, valid driver’s license, ability to operate vehicles and devices, physical ability to walk and work outdoors. | Pay Range: $15-$17 hourly Financial Opportunities • At 12 months in role, earn an additional $.50 per hour by gaining your first certification • At an additional 6 months in role, earn an additional $.50 per hour by gaining your second certification • Ask me how you can make an additional $1 per hour by learning how to load/unload our stingers • You can also grow your career by earning your class A CDL in our Loader to Driver program Perks & Benefits • Company-paid medical insurance • Dental & vision insurance available at a low cost • 401K with company match • 104 hours of PTO in the first year • A multitude of perks including student loan payments, reimbursement programs, discounts on vehicles, benefits for your pets, and much more This individual contributor position is responsible for various tasks related to staging, and preparing inventory vehicles for inbound/outbound transport and direct delivery. Responsibilities • Use handheld scanning equipment to log vehicle locations and troubleshoot inventory location • Accurately receive, organize, locate, and stage inventory vehicles on-lot consistent with processing and safety standards • Multi-point inspections of inventory vehicles and accurately complete inspection reports • Consistently meet processing and quality standards • Maintain lot and workspace areas • Safely operate company-owned vehicles • Fuel inventory vehicles as needed Qualifications • High School Diploma or equivalent. • At least 18 years of age and a valid driver’s license with a clean driving record • Ability to operate a computer and company issued tablet and mobile devices • Ability to work as a team player and interact with customers, managers and coworkers in a professional and courteous manner • Ability to frequently and safely operate automatic and manual transmission vehicles • Ability to work variable schedules as necessary Physical Working Conditions • Capable of walking 5 to 10 miles per shift • Ability to work outdoors in various weather conditions such as rain, snow, heat, etc. • Frequently getting in and out of vehicles. • Bend, twist, stoop, squat, and stand • Ability to work in an environment that may be cold, hot, noisy, dusty, wet and may have fumes or odors due to vehicle maintenance Legal Stuff This role is not eligible for visa sponsorship.Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Deliver vehicles to customers, load/unload vehicles on haulers, complete customer paperwork, and maintain safe driving and vehicle inspection standards. | At least 2 years of customer-facing experience, ability to perform physically demanding tasks, obtain state-specific licenses and notary certification, valid driver's license, and pass drug and medical tests. | We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Unlock Your Earning Potential! We Offer a Competitive Starting Hourly Rate Of $22/hr With Significant Growth Opportunities Based On Performance. You Can Boost Your Earnings Within a Short Timeframe • Pay Range: $22-$24 hourly • Starting Pay: $22/hr • At 3 Months: $22.50/hr • At 6 Months: $23/hr In your first year, you can progress from $22/hr to $24/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days. And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We Continually Invest In Our Team Members’ Success Because When Our Team Members Grow, We Grow. Here Is How We Invest In You • Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons • Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed. • Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy. • Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) • Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program! • Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an ‘owner’ in the company. We also offer an Employee Stock Purchase Plan discount! • Professional Development: Extensive internal growth and professional development opportunities • And more! About The Role We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: • Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training) • Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive • Complete customer paperwork and include thorough notes in our customer tracking system • Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. • Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements. • Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems. • Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana). • California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana). General Qualifications And Requirements • Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat). • Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours) • Must be able to read, write, speak and understand English • Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat • Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. • Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions Legal stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This roles is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.”

Manage and develop a team of hourly associates to meet production and quality goals in a vehicle inspection center. | High school diploma, experience in vehicle reconditioning or related processes, ability to lift heavy objects, and supervisory skills. | About Carvana At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our cars are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we're able to verify that every vehicle meets our rigorous mechanical and cosmetic standards. We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise. Think you've got what it takes to join our team? Keep reading below to see what we're looking for! Position Overview: The Line Lead, Post Production role is a front-line supervisor role, responsible for directly managing and developing a team of hourly associates in an Inspection Center to regularly achieve production targets. This role is not visa eligible. What you'll be doing: • Manage the movement of cars into and out of the Inspection Center safely for repairs, while meeting or exceeding set production and quality goals. • Meet or exceed inventory production goals on a daily, weekly and monthly basis. • Oversee day-to-day activities of assigned team; identify team's strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve. • Engage assigned team, provide appropriate coaching, development and performance management; offer feedback and demonstrate desired skills. • Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values. • Proactively communicate information to team members, providing clear understanding of expectations, performance measures, and goals. • Prevent and resolve conflict among team members. • Monitor and ensure adherence to systems, policies, procedures, and performance standards. • Review and approve identified mechanical and physical defects of incoming inventory. • Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle. • Train a team of production associates using Quality Control standards to identify and complete repairs effectively and efficiently the first time, minimizing re-checks and delays in production. • Identify and complete repairs effectively and efficiently the first time, to minimize re-work and delays in production. • Conscientiously work in ways that decrease the possibility of injury to yourself or other team members in the shop due to spills or other preventable hazardous conditions. • Effectively manage multiple associates, including ensuring appropriate employee development and performance management. What the job requires: To be able to do your job at Carvana, there are some basic requirements we want to share with you. • High School Diploma or GED equivalent • Experience using computers • Must be at least 18 years of age • Demonstrated functional expertise in one or more areas pertaining to Carvana's reconditioning process • Demonstrated understanding of our current reconditioning processes and lean principles • Valid driver's license with a clean driving record (no DUIs and no more than two moving violations in the last 3 years). • Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels • Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. • Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment. • Ability to maintain high volume and high-quality content in a fast-paced environment. • Ability to effectively delegate tasks to team members. • Ability to communicate and interact with others effectively in a professional, courteous manner. • Ability to communicate clearly and concisely, both written and oral. • Ability to maintain high volume and high-quality content in a fast-paced environment. • Ability to multitask and prioritize effectively. • Ability to resolve complex issues with guidance from others. • Ability to work overtime and on weekends. • Ability to work variable schedule(s) as necessary. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. What we'll offer in return • Full-Time Position with a competitive salary • Medical, Dental, and Vision benefits • 401K with company match • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more • A great wellness program to keep you healthy and happy, both physically and mentally • Access to opportunities to expand your skillset and share your knowledge with others across the organization • A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development • A seat in one of the fastest-growing companies in the country Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Stage, inspect, and prepare inventory vehicles for transport while maintaining lot organization and safety standards. | High school diploma or equivalent, valid driver's license with clean record, ability to operate vehicles and mobile devices, and physical capability to work outdoors and handle manual tasks. | Pay Range: $18-$20 hourly Financial Opportunities: • At 12 months in role, earn an additional $.50 per hour by gaining your first certification • At an additional 6 months in role, earn an additional $.50 per hour by gaining your second certification • Ask me how you can make an additional $1 per hour by learning how to load/unload our stingers • You can also grow your career by earning your class A CDL in our Loader to Driver program Perks & Benefits • Company-paid medical insurance • Dental & vision insurance available at a low cost • 401K with company match • 104 hours of PTO in the first year • A multitude of perks including student loan payments, reimbursement programs, discounts on vehicles, benefits for your pets, and much more This individual contributor position is responsible for various tasks related to staging, and preparing inventory vehicles for inbound/outbound transport and direct delivery. RESPONSIBILITIES • Use handheld scanning equipment to log vehicle locations and troubleshoot inventory location • Accurately receive, organize, locate, and stage inventory vehicles on-lot consistent with processing and safety standards • Multi-point inspections of inventory vehicles and accurately complete inspection reports • Consistently meet processing and quality standards • Maintain lot and workspace areas • Safely operate company-owned vehicles • Fuel inventory vehicles as needed Qualifications • High School Diploma or equivalent. • At least 18 years of age and a valid driver's license with a clean driving record • Ability to operate a computer and company issued tablet and mobile devices • Ability to work as a team player and interact with customers, managers and coworkers in a professional and courteous manner • Ability to frequently and safely operate automatic and manual transmission vehicles • Ability to work variable schedules as necessary Physical Working Conditions • Capable of walking 5 to 10 miles per shift • Ability to work outdoors in various weather conditions such as rain, snow, heat, etc. • Frequently getting in and out of vehicles. • Bend, twist, stoop, squat, and stand • Ability to work in an environment that may be cold, hot, noisy, dusty, wet and may have fumes or odors due to vehicle maintenance Legal Stuff This role is not eligible for visa sponsorship.Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Deliver vehicles to customers, load/unload vehicles, inspect haulers, complete paperwork, and maintain driving safety. | At least 2 years customer-facing experience, physical ability to perform demanding tasks, valid driver's license, ability to obtain notary and state-specific licenses, pass drug test and DOT medical card. | We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Location: This position is based out of our iconic and landmark Vending Machine in Novi, MI on Adell Center Drive (zip code 48375) ... you can't miss it! Unlock Your Earning Potential! We offer a competitive starting hourly rate of $18/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: • Pay Range: $18-$20 hourly • Starting Pay: $18/hr • At 3 Months: $18.50/hr • At 6 Months: $19/hr In your first year, you can progress from $18/hr to $20/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days. And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you: • Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons • Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed. • Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy. • Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) • Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program! • Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount! • Professional Development: Extensive internal growth and professional development opportunities • And more! About the Role: We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: • Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training) • Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive • Complete customer paperwork and include thorough notes in our customer tracking system • Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. • Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements. • Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems. • Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana). • California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana). General qualifications and requirements • Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat). • Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours) • Must be able to read, write, speak and understand English • Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat • Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. • Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions Legal stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."