Carrum Health

Manage WordPress architecture and optimize digital storefront to increase conversion rates. | 4+ years technical web development and digital optimization experience with proficiency in WordPress and front-end engineering. | At Carrum, we live and breathe the mission of transforming the healthcare system to create an unmatched experience for patients. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you. In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 90% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study [https://www.carrumhealth.com/rand-corp-study-bundled-payments-save/] and featured as a Harvard Business School (HBS) case study [https://www.hbs.edu/faculty/Pages/item.aspx?num=51867]. The salary range for this role is $151,000 -$177,000 depending on geography and level of experience, plus equity and an annual bonus. We are looking for a Web Growth Engineer to help us unfreeze our primary commercial engine and transform our digital presence into a high-velocity conversion pipeline. The Web Growth Engineer will play a critical role in our success. Reporting to the Director of Content Marketing, you will own the full-time technical management, administration, and continuous layout engineering of our core WordPress architecture and be crucial in driving data-backed conversion rate optimization (CRO) and user-experience (UX) performance, helping us ensure that our digital storefront eliminates brand dissonance and establishes undisputed category dominance. You’ll be responsible for building high-conversion page structures, optimizing layout engineering, and shifting our web properties from a static state to a proactive digital engine. You’ve hustled, you’ve created, you’ve implemented, and you love the intensity of a startup in high-growth mode. You’re excited about this opportunity because you will... * Own the entire public-facing web architecture, including code base stability, technical performance optimization, responsive layouts, and data tracking layers. * Help build and scale modern, conversion-focused page structures that operationalize our Corporate Messaging Framework across 100% of our public assets. * Regularly collaborate with Product Marketing, Content, B2C, and Marketing Operations to rapidly publish mid-funnel validation assets (webinars, case studies, proof campaigns) that break buyer indecision. * Directly optimize website conversion paths to capture an absolute baseline conversion lift We’re excited about you because… You bring a rich background of hybrid web engineering, front-end layout infrastructure, and digital conversion optimization. We hope to see from you: * Strong skills working with the WordPress core platform, front-end HTML/CSS/JavaScript layout engineering, front-end A/B testing frameworks, and web analytics toolsets. * 4+ years of technical web development and digital optimization experience, healthcare or technology company preferred. * Experience in user-experience (UX) engineering, managing complex digital asset migrations, and deploying integrated multi-channel campaign architectures. * Track record in driving documented conversion rate lifts, resolving pipeline funnel stagnation, and accelerating mid-funnel pipeline velocity. * Ability to ruthlessly prioritize code execution under tight product deadlines, directly manage cross-functional partner inputs, and deliver insight-driven strategic executions. * Entrepreneurial and resourceful — As a member of a high-growth startup, we need people who can find creative ways to make a big impact quickly and without much direction. * Experience handling deadlines, keeping many balls in the air, and prioritizing work in a fast-paced, dynamic environment. * Passion for collaborating cross-functionally with sales, operations, client success, data, and product teams to ideate, complete projects, and drive impactful results. Why you’ll love working with us... * We’re a hard-working, humble, and compassionate group motivated to solve the hard problems in healthcare today. You’ll work with talented, experienced co-workers from companies like Booz & Company, Livongo, 98point6, Google, and Optum. We believe in using data to inform decisions, technology to make our jobs easier, and creative thinking to pave the future. * We are working with some of the most recognized and esteemed names in the country. Top hospitals like Johns Hopkins, Mayo Clinic, Stanford Health Care, Scripps Health, and Rush Health have joined our platform. Employers who use our benefit include US Foods, United Airlines, and large public sector organizations like the self-insured schools of California, and the State of Maine. * We empower team members to be autonomous and provide a collaborative environment where you get support and healthy feedback. You can bring your authentic self to work every day and are encouraged to help others do the same. * We carve out time to let go of work to celebrate our successes and have fun. We’re a remote-first company with employees all over the United States and two office locations in San Francisco and Chicago. We support our employees during the work day and beyond with flexible working hours, generous time off, paid parental leave, and opportunities to connect with coworkers both virtually and in-person. * We embrace our team’s diversity of thought, experience, and interests and know that doing so makes us stronger as a company. Carrum has an active employee-led Diversity, Equity, Inclusion, and Justice (DEIJ) committee and several employee resource groups (ERGs). Our ERGS help employees build stronger connections through social, educational, and community activities. * You’ll feel proud that the work you do each day directly impacts people’s lives in big and meaningful ways. Other benefits: * Stock option plan * Flexible schedules and remote work * Chicago and San Francisco offices available * Self-managed vacation days, within reason * Paid parental leave * Health, vision, and dental insurance * 401K retirement plan About Carrum We’re a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we’ve partnered with Fortune 500 employers and top hospitals across the nation. We’ve been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we’re only scratching the surface of our opportunity and we’re looking for incredible people like you to help us realize our full impact. Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.

Lead enterprise-wide AI-driven digital transformation and automate member and provider experiences to improve scalability and economics. | 12+ years in strategic operations or consulting with leadership experience and expert AI implementation and project management skills. | At Carrum, we live and breathe the mission of transforming the healthcare system to create an unmatched experience for patients. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you.   In 2014 Carrum reinvented the Center of Excellence (CoE) category in digital health. We are the only company in this space with a digital platform and mobile app powering this novel marketplace. Today, most of the US population lives within a 3 hours driving distance of a Carrum CoE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $85M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study [https://www.carrumhealth.com/rand-corp-study-bundled-payments-save/] and featured as a Harvard Business School (HBS) case study [https://www.hbs.edu/faculty/Pages/item.aspx?num=51867]. We are looking for a Senior Director, Digital Care Transformation to help us architect and lead our enterprise-wide AI-driven evolution. The Senior Director will play a critical role in our success. Reporting to the VP, Patient Care, you will own the multi-year digital transformation roadmap and lead high-impact strategic initiatives. You will be crucial in developing and providing the strategy across multiple teams to ensure Carrum scales through technology rather than linear headcount growth. You’ll be responsible for setting the direction for digital innovation, managing senior project leads, and ensuring the successful adoption of AI across the org. You’ve hustled, you’ve created, you’ve implemented, and you love the intensity of a startup in high-growth mode. The salary range for this role is $190,000-$210,000 depending on geography and level of experience, plus equity and an annual bonus. You’re excited about this opportunity because you will... * Own the AI & Automation Roadmap for operations, identifying and prioritizing use cases for Generative AI, LLMs, and automation to streamline the member and provider experience. * Lead Transformation Project Management, directing the execution of complex, cross-functional "step-change" initiatives that fundamentally alter how we deliver care. * Regularly collaborate with Product and Engineering leadership as the primary operational architect, translating operational "pain" into technical specifications. * Drive "Human-in-the-loop" AI integration, ensuring that digital tools are designed to augment our clinical staff and improve decision-making speed. * Set Functional Strategy for Scalability, defining how Carrum transitions from manual-intensive workflows to an AI-native service model. * Optimize Unit Economics, focusing on reducing "cost-per-case" through the implementation of digital self-service tools and internal automation. * Mentor and Develop Senior Project Talent, holding your team accountable for creating an inclusive, high-performance environment that reflects company values. We’re excited about you because…  You bring a rich background of leading large-scale digital transformations and managing complex functional strategies. We hope to see from you: * Advanced Project Management skills (PMP preferred), with experience leading massive digital shifts and managing complex technical dependencies. * Expert skills in AI strategy and implementation, with a deep understanding of how to deploy automation in a healthcare environment. * 12+ years of experience in Strategic Ops, Management Consulting, or Product Ops, with 5-8 years of experience leading other leaders. * Proven Experience as an Senior Leader, with a track record of developing strategy for an entire business unit, not just a single sub-team. * Deep Technical Fluency, capable of engaging with Engineering and Data Science teams to design system-level solutions. * Track record in driving ROI through digital shifts, with the ability to measure the impact of technology on operational margin and scalability. * Ability to influence at the Executive Level, navigating complex organizational dynamics to gain buy-in for disruptive changes. * Entrepreneurial and resourceful — we need people who can find creative ways to make a big impact quickly and without much direction. * Experience handling deadlines, keeping many balls in the air, and prioritizing work in a fast-paced environment. * Passion for collaborating cross-functionally with sales, operations, client success, data, and product teams to ideate, complete projects, and drive impactful results. WHY YOU’LL LOVE WORKING WITH US... * We’re a hard-working, humble, and compassionate group motivated to solve the hard problems in healthcare today. You’ll work with talented, experienced co-workers from companies like Booz & Company, Livongo, 98point6, Google, and Optum. We believe in using data to inform decisions, technology to make our jobs easier, and creative thinking to pave the future. * We are working with some of the most recognized and esteemed names in the country. Top hospitals like Johns Hopkins, Mayo Clinic, Stanford Health Care, Scripps Health, and Rush Health have joined our platform. Employers who use our benefit include Walgreens, US Foods, United Airlines, and large public sector organizations like the self-insured schools of California, and the State of Maine.  * We empower team members to be autonomous and provide a collaborative environment where you get support and healthy feedback. You can bring your authentic self to work every day and are encouraged to help others do the same. * We carve out time to let go of work to celebrate our successes and have fun. We’re all working remotely right now, but prior to the pandemic a few of the monthly activities we enjoyed included group dinners, bowling, and hiking. Now we bring the fun online with holiday costume contests, arts and crafts activities, musical events, weekly meditations, and gratitude sessions. * You’ll feel proud that the work you do each day directly impacts people’s lives in big and meaningful ways. Other benefits: * Stock option plan * Self-managed vacation days, within reason * Paid parental leave * Health, vision, and dental insurance * 401K retirement plan About Carrum We’re a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we’ve partnered with Fortune 500 employers and top hospitals across the nation. We’ve been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we’re only scratching the surface of our opportunity and we’re looking for incredible people like you to help us realize our full impact. Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.

Lead design and development of web and mobile applications with scalable APIs and cloud infrastructure. | 8+ years full-stack experience with Ruby on Rails, React, Docker, AWS, PostgreSQL, and technical leadership. | At Carrum, we are transforming how we pay for, deliver and experience healthcare. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you. In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 95% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study [https://www.carrumhealth.com/rand-corp-study-bundled-payments-save/] and featured as a Harvard Business School (HBS) case study [https://www.hbs.edu/faculty/Pages/item.aspx?num=51867]. As a Senior Software Engineer,  you will take a hands-on leadership role in shaping the design, development, and optimization of both our web and mobile applications. Working primarily with Ruby on Rails in a Service-Oriented Architecture (SOA), you will support the creation of scalable, high-performance APIs and services, while contributing to and integrating with frontend components built with React and React Native. You will drive improvements in system architecture and performance through active leadership in code reviews, design sessions, and the continuous evolution of our development processes. You will work closely with our Data teams to design data models that meet both operational and analytical requirements. You will partner with the DevOps team to leverage AWS for simple and cost-effective cloud infrastructure deployment, ensuring that systems are both performant and resilient. A key responsibility will be implementing comprehensive monitoring and observability practices to guarantee the high availability, security, and scalability of our services. You will collaborate closely with product teams to define project timelines, influence technical direction, and guide the team through complex design and architectural decisions—all while ensuring the highest standards of code quality and continuous improvement in our development practices. This is a full time position, the salary range for this role is $160,000 - $180,000 depending on level of experience and geographic location. YOU’RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL... * Have a direct impact on the technical direction and product roadmap of the company. * Collaborate with your product manager to seamlessly execute on value delivery of exceptional products through repeatable and iterative software development lifecycles * Work with other frontend/mobile engineers to build out technical roadmaps for the shared codebase that powers our mobile and web-based patient applications * Take ownership of the architecture and code you develop and release it frequently into the production environment. * Hold yourself and others accountable to spending that extra 10% on a project to deliver great documentation in addition to the functionality itself * Relish working with a diverse and cross-functional group of people from a wide variety of backgrounds to solve problems that impact our patients WE’RE EXCITED ABOUT YOU BECAUSE… * You have 8+ years of experience in full-stack software development in a robust, highly available and performant multi-service ecosystem * You have production experience in our core technologies: Ruby on Rails (distributed architecture), React, Docker * You have strong experience using Postgresql SQL and NoSQL features to build out great and flexible data models * You have expertise in building software on top of the core AWS Services (ECS, RDS, S3, etc) * You enjoy technical leadership through code reviews and system design sessions * You possess good communication and collaboration skills in order to drive alignment and increase effectiveness on delivery across teams * You have strong expertise in designing simple and supportable software through monitoring, alerting and performance tuning * You enjoy mentoring engineers in building simple, scalable and reusable software and impart best practices to the team * Are passionate about building great user experiences that are accessible to a wide variety of users. * You have interpersonal skills and don’t have a hard time being empathetic, courteous, and friendly. * You are entrepreneurial and resourceful — As a member of a startup, we need people who can find creative ways to make a big impact quickly and without much direction. * You have experience handling deadlines, keeping many balls in the air, and prioritizing work in a fast-paced, dynamic environment. * Note that we left out all of the other nonsense and standard gibberish you see in every JD, so please tell us you read this far.  You will get points for it.  Seriously. Why you’ll love working with us... * We’re a hard-working, humble, and compassionate group motivated to solve the hard problems in healthcare today. You’ll work with talented, experienced co-workers from companies like Booz & Company, Livongo, 98point6, Google, and Optum. We believe in using data to inform decisions, technology to make our jobs easier, and creative thinking to pave the future. * We are working with some of the most recognized and esteemed names in the country. Top hospitals like Johns Hopkins, Mayo Clinic, Stanford Health Care, Scripps Health, and Rush Health have joined our platform. Employers who use our benefit include US Foods, United Airlines, and large public sector organizations like the self-insured schools of California, and the State of Maine. * We empower team members to be autonomous and provide a collaborative environment where you get support and healthy feedback. You can bring your authentic self to work every day and are encouraged to help others do the same. * We carve out time to let go of work to celebrate our successes and have fun. We’re a remote-first company with employees all over the United States and two office locations in San Francisco and Chicago. We support our employees during the work day and beyond with flexible working hours, generous time off, paid parental leave, and opportunities to connect with coworkers both virtually and in-person. * We embrace our team’s diversity of thought, experience, and interests and know that doing so makes us stronger as a company. Carrum has an active employee-led Diversity, Equity, Inclusion, and Justice (DEIJ) committee and several employee resource groups (ERGs). Our ERGS help employees build stronger connections through social, educational, and community activities. * You’ll feel proud that the work you do each day directly impacts people’s lives in big and meaningful ways. Other benefits: * Stock option plan * Flexible schedules and remote work * Chicago and San Francisco offices available * Self-managed vacation days, within reason * Paid parental leave * Health, vision, and dental insurance * 401K retirement plan About Carrum We’re a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we’ve partnered with Fortune 500 employers and top hospitals across the nation. We’ve been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we’re only scratching the surface of our opportunity and we’re looking for incredible people like you to help us realize our full impact. Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.

Create and manage diverse marketing content to drive awareness and engagement while organizing assets in a digital asset management platform. | 4-6 years of copywriting and marketing experience, strong design principles knowledge, DAM platform experience, excellent writing skills, and a bachelor's degree. | At Carrum, we are transforming how we pay for, deliver and experience healthcare. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you. In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 95% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study. We're looking for a Contract Content Manager & Copywriter for a 6-month contract role to help elevate our B2B2C marketing and support a wide range of strategic content initiatives. This is a critical role for our marketing strategy and overall company growth. Reporting to the Director of Content Strategy and Operations, you’ll create and manage compelling content that drives awareness, enrollment, and engagement among our prospective and active members, HR and communications teams, and ecosystem partners. You’ll also design and organize assets within our digital asset management (DAM) platform, ensuring content is consistent, on-brand, and easily accessible across all channels. You’ll never be bored—this role touches a wide variety of content, campaigns, and assets, from educational materials and email sequences to partner toolkits, landing pages, and more. Every day brings new challenges and opportunities to create meaningful, high-impact work. You’ve hustled, you’ve written, you’ve built—and you thrive in the fast pace of a high-growth startup. This is a 6-month contract position. The compensation range for this role is $50-$60 per hour and will support around 25-30 hours per week. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. As a contract role, this position will not be eligible for benefits. You’re excited about this opportunity because you will... Conceptualize, write, and edit engaging member/B2C messaging that upholds the Carrum Health brand voice and tone across email, push notifications, articles, one-pagers, and other formats as needed. Create both short- and long-form content that creates awareness, inspires, educates, and drives action across all of our key audiences—including members, HR and benefits leaders, and healthcare partners. Manage and organize marketing collateral within our brand portal and backend platform used to support a scalable graphic solution. Regularly collaborate with cross-functional partners to support and deploy best-in-class marketing messaging and communications. We’re excited about you because… You bring a minimum of 4-6 years in copywriting, copyediting, design, marketing, and communications creating assets such as blog posts, web copy, email campaigns, case studies, etc. Have a strong understanding of core design principles (layout, readability, accessibility, brand alignment) to effectively create or brief and collaborate with creatives and ensure content is visually engaging and on-brand. Experience working within a Digital Asset Management (DAM) platform, including organizing, tagging, and maintaining content libraries to ensure assets are easily accessible, up-to-date, and on-brand. We hope to see from you: Solid communication and collaboration skills and desire to work cross functionally A desire to create, execute, and adjust plans as needed to support our marketing campaigns, strategies, tactics, and efforts across the board Strong problem-solving abilities and creative thinking Entrepreneurial and resourceful — As an early member of a startup, we need people who can find creative ways to make a big impact quickly and without much direction. Experience handling deadlines, keeping many balls in the air, and prioritizing work in a fast-paced, dynamic environment. Passion for collaborating cross-functionally with sales, operations, client success, data, and product teams to ideate, complete projects, and drive impactful results. Bachelor's degree Strong portfolio of both short and long form content Excellent writing and ability to express complex terms in simplified manner Experience with InDesign or Figma and experience in the healthcare space is a plus Why you’ll love working with us... We’re a hard-working, humble, and compassionate group motivated to solve the hard problems in healthcare today. You’ll work with talented, experienced co-workers from companies like Booz & Company, Livongo, 98point6, Google, and Optum. We believe in using data to inform decisions, technology to make our jobs easier, and creative thinking to pave the future. We are working with some of the most recognized and esteemed names in the country. Top hospitals like Johns Hopkins, Mayo Clinic, Stanford Health Care, Scripps Health, and Rush Health have joined our platform. Employers who use our benefit include US Foods, United Airlines, and large public sector organizations like the self-insured schools of California, and the State of Maine. We empower team members to be autonomous and provide a collaborative environment where you get support and healthy feedback. You can bring your authentic self to work every day and are encouraged to help others do the same. We carve out time to let go of work to celebrate our successes and have fun. We’re a remote-first company with employees all over the United States and two office locations in San Francisco and Chicago. We support our employees during the work day and beyond with flexible working hours, generous time off, paid parental leave, and opportunities to connect with coworkers both virtually and in-person. We embrace our team’s diversity of thought, experience, and interests and know that doing so makes us stronger as a company. Carrum has an active employee-led Diversity, Equity, Inclusion, and Justice (DEIJ) committee and several employee resource groups (ERGs). Our ERGS help employees build stronger connections through social, educational, and community activities. You’ll feel proud that the work you do each day directly impacts people’s lives in big and meaningful ways. Other benefits: Stock option plan Flexible schedules and remote work Chicago and San Francisco offices available Self-managed vacation days, within reason Paid parental leave Health, vision, and dental insurance 401K retirement plan About Carrum We’re a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we’ve partnered with Fortune 500 employers and top hospitals across the nation. We’ve been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we’re only scratching the surface of our opportunity and we’re looking for incredible people like you to help us realize our full impact. Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.