Carrum Health

Develop and implement onboarding and leadership development programs, modernize training tools, and measure training effectiveness. | Experience in building L&D functions, working with LMS and AI tools, designing onboarding and leadership curricula, and data-driven evaluation. | At Carrum, we are transforming how we pay for, deliver and experience healthcare. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you. In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 95% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study. We are looking for a Learning & Development Manager to help us professionalize and scale our internal education engine. The Learning & Development Manager will play a critical role in our success. Reporting to the VP of Patient Care, you will own the end-to-end learning strategy and be crucial in standardizing our onboarding and leadership development; helping us ensure that our growing care team is equipped to deliver world-class patient experiences. You’ll be responsible for transitioning our legacy training into a modern, tech-enabled curriculum that leverages AI and automation. You’ve hustled, you’ve created, you’ve implemented, and you love the intensity of a startup in high-growth mode. The salary range for this role is $100,00-$125,000 depending on geography and level of experience, plus equity and an annual bonus. You’re excited about this opportunity because you will... Own the design and delivery of a standardized, milestone-based onboarding program for our rapidly growing patient care team. Help build our first-ever leadership development program to upskill our managers into high-performing leaders. Regularly collaborate with Care Ops and Product to ensure training keeps pace with our 2026 AI and automation roadmap. Modernize our training toolkit by implementing industry-leading L&D software and AI-driven documentation tools. Establish clear success metrics to measure time-to-productivity for new hires and the overall effectiveness of training initiatives. Lead change management education, ensuring the team is prepared for new technology launches before they go live. Conduct continuous needs-assessments to identify skills gaps across the organization in partnership with QA. We’re excited about you because…You bring a rich background of building L&D functions from the ground up in fast-scaling environments. We hope to see from you: Strong skills working with LMS platforms, AI content generation tools, and instructional design frameworks. 5+ years of L&D or Corporate Training experience, healthcare or high-growth technology companies preferred. Experience in designing clinical or operational onboarding that utilizes clear competency milestones. Track record in developing leadership curriculum for first-time managers and emerging leaders. Ability to translate complex technical or clinical workflows into simple, digestible learning modules. Ability to measure ROI of training programs through data-driven insights and employee performance metrics. Entrepreneurial and resourceful - we need people who can find creative ways to make a big impact quickly and without much direction. Experience handling deadlines, keeping many balls in the air, and prioritizing work in a fast-paced, dynamic environment. Passion for collaborating cross-functionally with sales, operations, client success, data, and product teams to ideate, complete projects, and drive impactful results. Why you’ll love working with us... We’re a hard-working, humble, and compassionate group motivated to solve the hard problems in healthcare today. You’ll work with talented, experienced co-workers from companies like Booz & Company, Livongo, 98point6, Google, and Optum. We believe in using data to inform decisions, technology to make our jobs easier, and creative thinking to pave the future. We are working with some of the most recognized and esteemed names in the country. Top hospitals like Johns Hopkins, Mayo Clinic, Stanford Health Care, Scripps Health, and Rush Health have joined our platform. Employers who use our benefit include US Foods, United Airlines, and large public sector organizations like the self-insured schools of California, and the State of Maine. We empower team members to be autonomous and provide a collaborative environment where you get support and healthy feedback. You can bring your authentic self to work every day and are encouraged to help others do the same. We carve out time to let go of work to celebrate our successes and have fun. We’re a remote-first company with employees all over the United States and two office locations in San Francisco and Chicago. We support our employees during the work day and beyond with flexible working hours, generous time off, paid parental leave, and opportunities to connect with coworkers both virtually and in-person. We embrace our team’s diversity of thought, experience, and interests and know that doing so makes us stronger as a company. Carrum has an active employee-led Diversity, Equity, Inclusion, and Justice (DEIJ) committee and several employee resource groups (ERGs). Our ERGS help employees build stronger connections through social, educational, and community activities. You’ll feel proud that the work you do each day directly impacts people’s lives in big and meaningful ways. Other benefits: Stock option plan Flexible schedules and remote work Chicago and San Francisco offices available Self-managed vacation days, within reason Paid parental leave Health, vision, and dental insurance 401K retirement plan About Carrum We’re a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we’ve partnered with Fortune 500 employers and top hospitals across the nation. We’ve been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we’re only scratching the surface of our opportunity and we’re looking for incredible people like you to help us realize our full impact. Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.

Lead and manage data engineering teams, oversee data operations and security, and architect scalable data solutions in cloud environments. | Extensive experience in data engineering, cloud platforms, healthcare data, and leadership skills. | At Carrum, we are transforming how we pay for, deliver and experience healthcare. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you. In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 95% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study. We are seeking an experienced and passionate Senior Data Engineering Manager to lead, mentor, and grow our Data Operations and Engineering team. The ideal candidate blends strong technical expertise in data engineering and the modern data stack with exceptional people management and cross-functional communication skills. You will be instrumental in defining our data standards, best practices, and overall data engineering roadmap. You’ve hustled, you’ve created, you’ve implemented, and you love the intensity of a startup in high-growth mode. This is a full time position, the salary range for this role is $190,000 - $220,000 depending on level of experience and geographic location. Key Responsibilities Team Management & Collaboration (50%) Team Development: Lead, mentor, and manage a team of Data Engineers, fostering a culture of ownership, continuous improvement, and technical excellence. Cross-Functional Partnering: Serve as the primary liaison between the Data Engineering team and other departments (Client Success, Partnerships, Product, Engineering, Clinical, and Business Intelligence) to translate business needs into technical requirements and roadmaps. Project Management: Work with leadership, stakeholders, and product managers to coordinate roadmap commitments, keep projects on track, and communicate and roll with changes as they inevitably occur Process Improvement: Drive the adoption of DevOps and DataOps methodologies, automating workflows, improving deployment processes, and reducing manual operational burden. Data Operations, Security, & Compliance (25%) Operational Excellence: Oversee daily data operations of our Data Platform, including monitoring, incident response, and performance tuning of data pipelines and databases to ensure high uptime and meet defined SLAs. Data Quality & Governance: Implement proactive data quality checks and monitoring frameworks. Partner with stakeholders to establish and enforce data governance policies. HIPAA & Compliance: Ensure all data operations and infrastructure adhere strictly to healthcare regulatory requirements, including HIPAA and other relevant data privacy standards. Disaster Recovery: Develop and maintain robust backup, recovery, and business continuity plans for critical data assets. Data Strategy & Engineering Leadership (25%) Architect and Build: Lead the design and implementation of scalable, reliable, and performant ETL/ELT data pipelines and data warehouse solutions that meet the demands of a growing organization. Multi-Cloud Infrastructure: Own and optimize the data infrastructure across AWS and Azure cloud environments, ensuring interoperability, cost efficiency, and robust security. Technology Expertise: Drive the selection and adoption of best-in-class data technologies, including modern data warehouses (e.g., Snowflake, Azure Synapse), orchestration tools (e.g., AWS Glue, Azure Data Factory), and real-time streaming solutions. Code Quality: Set and enforce standards for code quality, testing, version control (Git), and documentation for all data engineering projects. Qualifications Bachelor's degree in Computer Science, Engineering, or a related technical field (Master’s preferred). 10+ years of experience in Data Engineering, with at least 2 years in a management or technical leadership role. Strong, hands-on experience with both AWS and Azure cloud platforms and their respective data services (e.g., AWS S3, EMR, Redshift, Lambda; Azure Data Lake, Azure Synapse, Data Factory). Expert proficiency in SQL, Python, and experience with modern data warehousing/data lake concepts. You are AI-native: You champion AI developer productivity tools (e.g., Cursor, GitHub Copilot) daily to accelerate your workflow and mentor the team on effective AI-assisted development. Demonstrable experience working with sensitive healthcare data (e.g., PHI, EMR/EHR, Claims data) and ensuring HIPAA compliance. Experience with Infrastructure as Code (e.g., Terraform, CloudFormation) and CI/CD pipelines. Experience with a major orchestration tool like Apache Airflow or similar. Familiarity with data visualization tools (e.g., Tableau, Power BI). Excellent communication, organizational, and problem-solving skills with the ability to manage competing priorities in a fast-paced environment. We’re excited about you because you have An innate curiosity, an eye for detail, and excellent problem-solving and analytical skills. You stay up-to-date with the latest trends and technologies in data engineering. The ability to work independently and as part of a team coupled with strong communication skills, both written (documentation and comments) and verbal. A relative comfort with ambiguity and a mission driven mindset which makes you proactively seek to make things more smooth and scalable, rather than waiting for a solution to be dictated. An entrepreneurial spirit and an ability to innovate and solve problems creatively and strategically. Knowledge of healthcare tech industry and/or medical/pharmacy claims is a strong plus. A passion for Carrum Health’s mission to make healthcare more affordable and consumer-centric, one bundle at a time. Why you’ll love working with us... We’re a hard-working, humble, and compassionate group motivated to solve the hard problems in healthcare today. You’ll work with talented, experienced co-workers from companies like Booz & Company, Livongo, 98point6, Google, and Optum. We believe in using data to inform decisions, technology to make our jobs easier, and creative thinking to pave the future. We are working with some of the most recognized and esteemed names in the country. Top hospitals like Johns Hopkins, Mayo Clinic, Stanford Health Care, Scripps Health, and Rush Health have joined our platform. Employers who use our benefit include US Foods, United Airlines, and large public sector organizations like the self-insured schools of California, and the State of Maine. We empower team members to be autonomous and provide a collaborative environment where you get support and healthy feedback. You can bring your authentic self to work every day and are encouraged to help others do the same. We carve out time to let go of work to celebrate our successes and have fun. We’re a remote-first company with employees all over the United States and two office locations in San Francisco and Chicago. We support our employees during the work day and beyond with flexible working hours, generous time off, paid parental leave, and opportunities to connect with coworkers both virtually and in-person. We embrace our team’s diversity of thought, experience, and interests and know that doing so makes us stronger as a company. Carrum has an active employee-led Diversity, Equity, Inclusion, and Justice (DEIJ) committee and several employee resource groups (ERGs). Our ERGS help employees build stronger connections through social, educational, and community activities. You’ll feel proud that the work you do each day directly impacts people’s lives in big and meaningful ways. Other benefits: Stock option plan Flexible schedules and remote work Chicago and San Francisco offices available Self-managed vacation days, within reason Paid parental leave Health, vision, and dental insurance 401K retirement plan About Carrum We’re a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we’ve partnered with Fortune 500 employers and top hospitals across the nation. We’ve been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we’re only scratching the surface of our opportunity and we’re looking for incredible people like you to help us realize our full impact. Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.

Support recruiting operations by managing workflows, system configuration, and candidate data integrity, while enhancing candidate experience. | Bachelor's degree or equivalent experience, 0-2+ years in administrative or HR-related roles, strong organizational skills, tech-savviness, and ability to handle sensitive information. | At Carrum, we are transforming how we pay for, deliver and experience healthcare. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you. In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 95% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study. We're looking for a Recruiting Operations Specialist who will play a crucial role in supporting our hiring efforts and ensuring smooth day-to-day recruiting operations. You'll help build and automate our hiring process and have a front row seat to how we use data and AI to shape our recruiting strategy. This is an excellent opportunity for someone passionate about HR and Recruiting, eager to learn, and excited to help support an excellent workplace culture. You will work closely with our Talent Acquisition and People team members to create a seamless experience for candidates and employees alike. The salary range for this role is $60,000 - $80,000 depending on geography and level of experience, plus equity and an annual bonus. This is a full-time, remote position eligible for full benefits. You’re excited about this opportunity because you will... Recruiting Operations & Systems Excellence Play a pivotal role in the migration and implementation of our new Applicant Tracking System (ATS), helping to configure workflows and test new features Document and update recruiting Standard Operating Procedures (SOPs) to ensure the team runs efficiently and consistently Audit and maintain candidate data integrity within the system to ensure accurate reporting and compliance Assist with job postings on various job boards and company career pages, ensuring our employer brand is consistent everywhere Identify bottlenecks in the recruiting process and propose creative solutions to improve speed and quality Provide general administrative support to the Talent team, ensuring we are audit-ready and organized at all times Recruiting & Candidate Experience Coordinate complex scheduling of interviews (screening, panels, and debriefs), ensuring a seamless experience for candidates and interviewers Communicate with candidates regarding interview logistics, status updates, and next steps with a focus on empathy and speed Troubleshoot scheduling conflicts in real-time, keeping many balls in the air without letting details slip Support new hire documentation, including generating offer letters and submitting background checks Act as the guardian of the candidate experience, ensuring every applicant feels valued throughout the process We’re excited about you because… You have a Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience) 0–2+ years of experience in HR, recruiting, or administrative roles (internships included) Excellent organizational and multitasking skills with a keen eye for detail You are tech-savvy and excited about the prospect of learning new software and helping with an ATS migration You enjoy solving problems and are eager to propose solutions and new ideas You are able to handle sensitive and confidential information with professionalism and discretion Enthusiastic, team-oriented, and eager to learn Entrepreneurial and resourceful — As a valued member of a close knit, high growth company, we need people who can find creative ways to make a big impact quickly and without much direction. Experience handling deadlines, keeping many balls in the air, and prioritizing work in a fast-paced, dynamic environment. Passion for collaborating cross-functionally with sales, operations, client success, data, and product teams to ideate, complete projects, and drive impactful results. Why you’ll love working with us... We’re a hard-working, humble, and compassionate group motivated to solve the hard problems in healthcare today. You’ll work with talented, experienced co-workers from companies like Booz & Company, Livongo, 98point6, Google, and Optum. We believe in using data to inform decisions, technology to make our jobs easier, and creative thinking to pave the future. We are working with some of the most recognized and esteemed names in the country. Top hospitals like Johns Hopkins, Mayo Clinic, Stanford Health Care, Scripps Health, and Rush Health have joined our platform. Employers who use our benefit include US Foods, United Airlines, and large public sector organizations like the self-insured schools of California, and the State of Maine. We empower team members to be autonomous and provide a collaborative environment where you get support and healthy feedback. You can bring your authentic self to work every day and are encouraged to help others do the same. We carve out time to let go of work to celebrate our successes and have fun. We’re a remote-first company with employees all over the United States and two office locations in San Francisco and Chicago. We support our employees during the work day and beyond with flexible working hours, generous time off, paid parental leave, and opportunities to connect with coworkers both virtually and in-person. We embrace our team’s diversity of thought, experience, and interests and know that doing so makes us stronger as a company. Carrum has an active employee-led Diversity, Equity, Inclusion, and Justice (DEIJ) committee and several employee resource groups (ERGs). Our ERGS help employees build stronger connections through social, educational, and community activities. You’ll feel proud that the work you do each day directly impacts people’s lives in big and meaningful ways. Other benefits: Stock option plan Flexible schedules and remote work Chicago and San Francisco offices available Self-managed vacation days, within reason Paid parental leave Health, vision, and dental insurance 401K retirement plan About Carrum We’re a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we’ve partnered with Fortune 500 employers and top hospitals across the nation. We’ve been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we’re only scratching the surface of our opportunity and we’re looking for incredible people like you to help us realize our full impact. Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.

Create and manage diverse marketing content to drive awareness and engagement while organizing assets in a digital asset management platform. | 4-6 years of copywriting and marketing experience, strong design principles knowledge, DAM platform experience, excellent writing skills, and a bachelor's degree. | At Carrum, we are transforming how we pay for, deliver and experience healthcare. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you. In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 95% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study. We're looking for a Contract Content Manager & Copywriter for a 6-month contract role to help elevate our B2B2C marketing and support a wide range of strategic content initiatives. This is a critical role for our marketing strategy and overall company growth. Reporting to the Director of Content Strategy and Operations, you’ll create and manage compelling content that drives awareness, enrollment, and engagement among our prospective and active members, HR and communications teams, and ecosystem partners. You’ll also design and organize assets within our digital asset management (DAM) platform, ensuring content is consistent, on-brand, and easily accessible across all channels. You’ll never be bored—this role touches a wide variety of content, campaigns, and assets, from educational materials and email sequences to partner toolkits, landing pages, and more. Every day brings new challenges and opportunities to create meaningful, high-impact work. You’ve hustled, you’ve written, you’ve built—and you thrive in the fast pace of a high-growth startup. This is a 6-month contract position. The compensation range for this role is $50-$60 per hour and will support around 25-30 hours per week. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. As a contract role, this position will not be eligible for benefits. You’re excited about this opportunity because you will... Conceptualize, write, and edit engaging member/B2C messaging that upholds the Carrum Health brand voice and tone across email, push notifications, articles, one-pagers, and other formats as needed. Create both short- and long-form content that creates awareness, inspires, educates, and drives action across all of our key audiences—including members, HR and benefits leaders, and healthcare partners. Manage and organize marketing collateral within our brand portal and backend platform used to support a scalable graphic solution. Regularly collaborate with cross-functional partners to support and deploy best-in-class marketing messaging and communications. We’re excited about you because… You bring a minimum of 4-6 years in copywriting, copyediting, design, marketing, and communications creating assets such as blog posts, web copy, email campaigns, case studies, etc. Have a strong understanding of core design principles (layout, readability, accessibility, brand alignment) to effectively create or brief and collaborate with creatives and ensure content is visually engaging and on-brand. Experience working within a Digital Asset Management (DAM) platform, including organizing, tagging, and maintaining content libraries to ensure assets are easily accessible, up-to-date, and on-brand. We hope to see from you: Solid communication and collaboration skills and desire to work cross functionally A desire to create, execute, and adjust plans as needed to support our marketing campaigns, strategies, tactics, and efforts across the board Strong problem-solving abilities and creative thinking Entrepreneurial and resourceful — As an early member of a startup, we need people who can find creative ways to make a big impact quickly and without much direction. Experience handling deadlines, keeping many balls in the air, and prioritizing work in a fast-paced, dynamic environment. Passion for collaborating cross-functionally with sales, operations, client success, data, and product teams to ideate, complete projects, and drive impactful results. Bachelor's degree Strong portfolio of both short and long form content Excellent writing and ability to express complex terms in simplified manner Experience with InDesign or Figma and experience in the healthcare space is a plus Why you’ll love working with us... We’re a hard-working, humble, and compassionate group motivated to solve the hard problems in healthcare today. You’ll work with talented, experienced co-workers from companies like Booz & Company, Livongo, 98point6, Google, and Optum. We believe in using data to inform decisions, technology to make our jobs easier, and creative thinking to pave the future. We are working with some of the most recognized and esteemed names in the country. Top hospitals like Johns Hopkins, Mayo Clinic, Stanford Health Care, Scripps Health, and Rush Health have joined our platform. Employers who use our benefit include US Foods, United Airlines, and large public sector organizations like the self-insured schools of California, and the State of Maine. We empower team members to be autonomous and provide a collaborative environment where you get support and healthy feedback. You can bring your authentic self to work every day and are encouraged to help others do the same. We carve out time to let go of work to celebrate our successes and have fun. We’re a remote-first company with employees all over the United States and two office locations in San Francisco and Chicago. We support our employees during the work day and beyond with flexible working hours, generous time off, paid parental leave, and opportunities to connect with coworkers both virtually and in-person. We embrace our team’s diversity of thought, experience, and interests and know that doing so makes us stronger as a company. Carrum has an active employee-led Diversity, Equity, Inclusion, and Justice (DEIJ) committee and several employee resource groups (ERGs). Our ERGS help employees build stronger connections through social, educational, and community activities. You’ll feel proud that the work you do each day directly impacts people’s lives in big and meaningful ways. Other benefits: Stock option plan Flexible schedules and remote work Chicago and San Francisco offices available Self-managed vacation days, within reason Paid parental leave Health, vision, and dental insurance 401K retirement plan About Carrum We’re a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we’ve partnered with Fortune 500 employers and top hospitals across the nation. We’ve been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we’re only scratching the surface of our opportunity and we’re looking for incredible people like you to help us realize our full impact. Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.