Carrington Mortgage

Provide processing and sales support for loan applications, acting as liaison between Broker Partners and internal departments to manage loans from submission to closing. | Requires strong computer skills, attention to detail, organizational skills, multitasking, and knowledge of RESPA/TILA regulations or ability to learn, plus prior customer service experience. | Come join our amazing team and work Remote ! Provides Processing and Sales support for loan applications received from Wholesale Loan Brokers.  Works with assigned Account Manager(s) to facilitate the management of the loan applications from submission to closing.  Performs all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $50,000.00 to $55,000.00. What you’ll do: * Functions as an additional point of contact and support between Broker Partners and the various departments and individuals within the company throughout the process of the loan;  includes but not limited to Account Executive(s), Underwriting, Quality Control, Senior Account Manager and Funding. * Secures required documentation needed to satisfy the conditions of the loan. Items include but are not limited to WVOE, transcripts, gift donor verifications, CPA verification, VOM/VOR verifications, SSA certification procurement, etc.  * Accurately reviews and understands documentation to ascertain if it will satisfy conditions. * Function as back up to Account Manager(s) by monitoring incoming documents from Broker via email and web platform to ensure premium customer service is received.  * Proactively monitors and makes outbound calls on pipeline to ensure timely funding of loans.  * Meets with Account Managers regarding their pipelines and updates the Account Manager daily as to outstanding items. * Informs the Account Manager and Account Executive about any discrepancies including but not limited to the title, appraisals, credit, employment, income and other related items in the loan file. * Proactively updates loan data accurately. * Ensures compliance deadlines are met with regards to pre-disclosures, approval letters, cancellations, NOIs and adverse actions. * Proactively updates loan data accurately. * Appropriately documents loan file as needed with communication to ensure all parties have a running history of events throughout the life of the loan. * Responsible for excellent customer service to internal and external customers. What you'll need: * Excellent computer skills and knowledge of Microsoft Office products  * High attention to detail * Ability to maintain highly confidential information concerning loan applicants  * Requires strong organizational skills and the ability to multitask. * Ability to communicate effectively both verbally and in writing * Ability to prioritize workload, meet deadlines and handle detailed assignments * Strong customer service skills * Knowledge of RESPA/TILA regulations as it pertains to TRID or ability to learn * Prior customer service in an office environment required. * Prior experience of at least one year in the mortgage industry preferred. * Experience working with NonQM, FHA, VA, USDA and Conventional loans preferred. * Loan origination system experience, particularly E360 preferred. Our Company: Carrington Mortgage Services-Wholesale Lending is part of The Carrington Companies. We provide third-party originators, mortgage brokers and financial institutions with access to government and conventional loan programs, as well as low credit score home financing and low down payment options. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonwholesale.com [http://www.carringtonwholesale.com/].  What We Offer: * Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. * Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. * Customized training programs to help you advance your career. * Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow. * Educational Reimbursement. * Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

Responsible for cybersecurity, data security, governance, and compliance across IT, cloud, applications, and enterprise data platforms. | 3-5 years experience in cybersecurity or data security with knowledge of Microsoft security platforms and regulatory frameworks. | Come join our amazing team and work remote from home! What you’ll do: Responsible for cybersecurity, data security, governance, and compliance across IT, cloud, applications, and enterprise data platforms. Has core security engineering responsibilities with advanced data protection, compliance, and Microsoft Purview capabilities. Protects organizational systems and information assets against unauthorized access, disclosure, modification, or destruction, while ensuring compliance with regulatory, legal, and contractual obligations. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $90,000.00 to $120,000.00. What you’ll need: Manage and monitor enterprise security controls including network, cloud, application, and endpoint security. Design, implement, and maintain data protection controls including Data Loss Prevention (DLP), information protection, and encryption. Implement and manage Microsoft Purview solutions including Information Protection, DLP, Insider Risk Management, eDiscovery, Audit, Data Governance, and Data Security Posture Management. Conduct security monitoring, investigations, and incident response in coordination with SOC teams. Manage firewall, CASB, web filtering, EDR, IDS/IPS, and vulnerability management technologies. Document and maintain security policies, standards, procedures, and technical playbooks. Participate in system access reviews, compliance audits, and evidence collection for internal and external auditors. Provide security guidance for new projects, applications, AI solutions, and non‑standard IT requests. Collaborate with Legal, HR, Risk, and business teams on insider risk, investigations, and regulatory matters. Remain current on emerging security threats, regulatory requirements, and security technologies. Strong knowledge of IT cybersecurity principles, network and application security, and data protection controls. Hands‑on experience with Microsoft security platforms including Microsoft Purview, Defender, and Azure security controls. Understanding of regulatory frameworks such as NIST, ISO 27001/27002, CIS, FINRA, and SEC. Experience with SIEM, audit logging, forensic analysis, and security investigations. Strong analytical, organizational, and problem‑solving skills. Excellent written, verbal, and presentation communication skills. Ability to assess business risk and apply appropriate security controls. Professionalism, integrity, confidentiality, and ability to work under pressure. Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field, or equivalent experience. Minimum of 3–5 years’ experience in information security, cybersecurity engineering, or data security. Preferred Certifications: CISSP, CISA, CCSP, AZ‑500, or equivalent Our Company: Carrington Mortgage Holdings is a holding company whose primary businesses include asset management, mortgages, real estate transactions and real estate logistics. Collectively, the businesses are vertically and horizontally integrated, and provide a broad range of real estate services encompassing nearly all aspects of single-family residential real estate transactions in the United States. Guided by a leadership team with a wealth of industry experience and guided by a consistent philosophy, Carrington maintains the necessary infrastructure to ensure stability and maximize value during any market cycle. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonhc.com. What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

Monitor vendor management operations to ensure compliance and quality standards are met, including auditing and reporting. | High school diploma or equivalent required; bachelor's degree preferred; experience in financial services, auditing, compliance, or vendor management; proficiency in MS Office and strong analytical and communication skills. | Come join our amazing team and work a remote schedule! The Vendor Management QA Analyst I will be responsible for monitoring the activities of the Vendor Management Operations to ensure accuracy, timeliness, and quality of vendor profiles and its compliance with company, investors, and regulatory requirements. Assist with the establishment and enforcement of quality assurance standards and compliance measures for vendor management. Perform all duties in accordance with the company’s policies and procedures, investor guidelines, all US state and federal laws and regulations wherein the company operates. The approved Target Pay range for this position is $26.00 - $28.00. What you’ll do: Review and audit all department activities, including vendor profile quality, documents provided and process for submittal to ensure compliance with quality assurance standards. Responsible for running and distributing monthly department exception reports to Vendor Management leadership and internal stakeholders in a timely manner and report any anomalies. Conduct first level review and evaluation of various vendor compliance documents throughout vendor oversight lifecycle (i.e., new vendor documents, annual re-certification, and vendor status change documents) to ensure compliance with all company policies and procedures. Review all vendor compliance documents processed by team in system of record and report any inconsistencies to senior management for coaching opportunities and/or make recommendations of system or process modifications. Review and process vendors’ contracts/SLAs/SOWs to ensure compliance with related key performance indicators as established for the vendor. Responsible for preparing and submitting necessary documentation to automate department reports and vendors’ scorecards. Lead the end-to-end process of developing reports and scorecards with internal support teams (i.e., IT, Business Intelligence, etc.) and business unit leaders. Review and respond to internal and external audit requests received by the department as needed. Evaluate monthly published scorecards and prepare Monthly Vendors’ Oversight Executive Summary. Process vendor communication requests, including tracking acknowledgements as required. Oversee the process of reviewing vendors’ on-site audit reports provided by Risk Management to ensure proper notification to internal stakeholders and tracking of any vendor remediation plans. Assist management with the review of department's processes, policies, procedures and reports for accuracy and completeness to identify opportunities for associate training or process improvements. Perform other duties and special projects as assigned. What you’ll need: High school diploma/GED or equivalent work experience. Bachelor’s degree preferred. One (1) or more years of experience in the financial services industry; mortgage servicing, auditing, finance, compliance or vendor management work experience. A minimum one (1) year experience in CMS vendor management operations. Management reporting experience is preferred. Motivated, enthusiastic, self-starter willing to take-on tasks with minimal supervision and deliver results. Ability to work independently and collaborate effectively with the team in a complex environment and regulatory conditions. Proficient in MS office, in particular word, outlook, Excel and Visio. Strong analytical and problem-solving skills. Excellent verbal and written communication skills. Ability to prioritize and multi-task in a fast pace ever changing environment. Ability to organize and meet deadlines. Excellent document interpretive and comprehension skills. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com. What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-AE1

Respond to audit and compliance requests ensuring IT department adherence to policies and regulations. | Requires strong administrative, organizational, analytical skills, MS Office proficiency, and experience in report development and regulatory compliance. | Come join our amazing team and work remote from home! What you’ll do: Responsible for the timely and accurate response to audit and compliance requests for the enterprise while also ensuring that the IT department itself is in compliance with all internal and external policies and procedures. Perform all duties in accordance with the company’s policies and procedures, investor guidelines, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $85,000.00 to $95,000.00. Assist with providing evidence in response to audit engagements, assessments/state exams, or due diligence requests. Evaluate evidentiary documentation for accuracy and completeness and reconcile evidence and other assessment and due diligence documentation to ensure compliance with audit controls, regulatory and/or client requirements. Create and maintain a repository of support documentation for audit/assessment submissions to ensure consistency across all requests. Actively engage appropriate resources and function as project coordinator to ensure a timely and accurate response to requests. Support the annual government certification activities, including the NIST and SSAE engagements, which requires timely procurement and delivery of documents, report requests and meeting coordination. Ensure the continuity and accuracy of audit, regulatory and due diligence responses. Review the IT Department policies and procedures to ensure that they are up to date and accurate at all times and make recommendations when updates are needed. Maintain detailed communication on all requests, providing progress updates and completion status to manager and other relevant stakeholders. Establish a strong rapport and coordinate with applicable business unit(s) and departmental contacts to procure appropriate evidence as needed. Continually monitor the IT policies and procedures as well as the IT components of business processes and proactively seek out opportunities to identify potential process improvements and/or make recommendations for changes to ensure compliance. What you’ll need: Strong administrative and organizational skills required Familiarity with mortgage industry and/or financial services. Familiarity with industry standard audit guidelines, processes and terminology (NIST and SSAE) a plus Proficient in MS Office with advanced skills in Excel and Visio Strong analytical, problem solving, collaboration and technical skills. Strong time management skills Ability to work under pressure and meet deadlines. Ability to comprehend complex problems and to collaborate and explore alternative solutions. Ability to organize and prioritize own work schedule on short-term (longer than one month) and long term (a year or longer) basis. Ability to compose letters, outlines, memoranda, and basic reports and/or to orally communicate technical details. High school diploma or equivalent work experiences required; Associate’s degree preferred. Three (3) plus years of professional work experience with specific report development, regulatory compliance, and/or audit management. Five (5) plus years’ experience in mortgage service, financial services, or regulatory industry. LEAN, Six Sigma or other process improvement/project management training and/or experience is a plus. Familiarity with project management tools (i.e. Jira) a plus. Our Company: Carrington Mortgage Holdings is a holding company whose primary businesses include asset management, mortgages, real estate transactions and real estate logistics. Collectively, the businesses are vertically and horizontally integrated, and provide a broad range of real estate services encompassing nearly all aspects of single-family residential real estate transactions in the United States. Guided by a leadership team with a wealth of industry experience and guided by a consistent philosophy, Carrington maintains the necessary infrastructure to ensure stability and maximize value during any market cycle. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonhc.com. What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat

Develop and execute sales strategies to expand title and settlement services, build relationships with clients, and meet sales targets. | Requires 3-5 years in sales and title services, willingness to travel up to 65%, and a bachelor's degree or equivalent experience. | Come join our amazing team and work from home! The Vylla Title Insurance Business Development Officer will be responsible for the development of new title and settlement business as well as expanding business with existing clients. You will work closely with the company’s agents, MLD Offices, local lenders, brokers and attorneys to drive title and settlement business to the company. Provide excellent customer service to all internal and external customers. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $90,000 - $120,000 plus monthly bonus. What you'll do: • In conjunction with senior management, develop and execute methods to achieve strategic goals. • Assess market capacity in assigned geographic area(s); develop strategic sales plans to capture market share. • Identify, research and solicit new clients; meet with senior-level decision makers to sell the benefits of the company’s title services. • Travel to sales prospects’ location; make sales presentations in person across assigned geographic territory. • Increase the volume of title services by bringing in new business and maintaining productive relationships with existing clients. • Meet or exceed sales objectives on a short-term and long term basis. • Act as the primary liaison to clients from inception and on-going throughout the partnership. • Establish a company database of existing and potential clients through the use of Sales Force. • Work closely with attorneys, lenders and the local real estate community, and attend local events to build goodwill and acquire referral business. • Stay abreast of trends within the real estate and mortgage arena and make recommendations on potential new products and/or services the company may want to provide. • Attend conferences assigned What you'll need: • Bachelor’s degree or equivalent work experience • Three (3) to five (5) years’ sales experience • Three (3) to five (5) years’ experience in the title and settlement services required • Willingness to travel upwards of 65% of the time. Our Company: Vylla Title, LLC is part of The Carrington Companies. We are a full service title agent committed to providing the highest level of service. Our national footprint and full-service model offer a truly progressive approach to managing transactions and creating extraordinary experiences every step of the way. We offer a broad array of services for residential and commercial transactions, with years of expertise to serve many unique client needs. We love what we do and offer an exceptional place to work where you can be part of a strong team. That’s why we say we’re not just a team, but a “Vyllage.” Accelerate your career and join our Vyllage today! To read more visit: www.vyllatitle.com. What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. #Carrington #LI-GV1