CarMax

Assist with vehicle inventory, maintain cleanliness, and support customer experience in a fast-paced environment. | High school diploma, valid driver's license, ability to work outdoors and in various weather conditions, good communication and teamwork skills. | 7243 - Lithia Springs - 1977 Thornton Rd, Lithia Springs, Georgia, 30122 CarMax, the way your career should be! An opportunity in the auto industry you can count on If you want to build a career in the auto industry, start with a company that’s leading the way. As an Inventory Associate, you will learn our business from the ground up, with a focus on giving our customers an exceptional experience. We’re proud to offer our customers vehicles they can rely on. It’s made us the nation’s largest retailer of used cars and a place where you can build a rewarding future. What you will do – Essential responsibilities • Log and track deliveries and vehicle inventory • Move cars around the site so they are available for customers to view • Ensure our locations are always welcoming to customers • Build your skills in cleaning, vacuuming and reconditioning cars to the standards our customers deserve • Learn about delivering great customer experiences from an expert team Build your success on ours Inventory Associates are always busy and never stop learning in the fast-paced environment of a CarMax store. Everyone’s contribution counts to deliver a great experience for customers. CarMax brings out the best in you as you bring out the best in our cars through your teamwork and attention to detail. Our associates enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts. Qualifications and requirements • A high level of motivation • Possession of a valid driver’s license • Good communication and teamwork skills • Work outdoors in all types of weather • Flexibility to work evenings and weekends • Primarily working in an outdoor environment; may include working at times in noisy and/or inclement weather conditions About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Providing customer support, managing cash transactions, and training team members. | High school diploma, customer service experience, ability to learn new technologies, and flexible availability. | 7978 - Denver CEC - 18220 Ponderosa Drive, Parker, Colorado, 80134 CarMax, the way your career should be! Provide an iconic customer experience As a Customer Service Consultant, you will be the vital link between a customer’s at-home and in-store CarMax experience, providing a simple and seamless process. You will respond to sales leads and customer inquiries, ensuring customers can buy the vehicle they want in a way that suits them. You will offer support during every step of their car buying journey. We’ve become the nation’s largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too. What you will do – Essential responsibilities Connect with inbound customers online and over the phone to find out what they want and need from their next car purchase Use your knowledge of the CarMax inventory to guide customers towards vehicles that meet their needs Guide customers every step of the way, from online sales or appraisal to arranging finance applications and scheduling vehicle delivery. Ensure a seamless transition from online to in-store purchasing to provide an unrivaled customer service experience Mentor others as your skillset expands Achieve sales targets while providing an iconic customer experience Acquire the Automotive Salespersons License in specific states – may require testing and travel as some states request physical presence to apply for the license. Customer Service Consultants receive an hourly rate, and after their training, have the opportunity to earn a performance-based sales incentive in addition to their hourly rate. Learn and succeed as part of a team This is a high-energy sales environment where you will work as a team to meet goals. We will give you everything you need to be successful. We’re not your average call center. You will handle a wide range of customer interactions and make sure everything goes smoothly, so the ability to quickly build rapport with people and understand their needs is essential. We work and learn as a team and the prospects are bright for sales professionals who aspire to become mentors, managers and business leaders. Qualifications and requirements Sales and customer service experience, in an area such as retail, is preferred Thrive in a fast-paced sales environment Good listening skills and a strong customer focus High level of self-motivation to achieve performance goals Strong written and verbal communication skills Ability to learn and master new technologies; strong computer skills Open availability for shifts that may include nights, weekends, and holidays Must be open to shifting schedules two times per year according to needs of the business Must meet minimum technology requirements (type of internet service and speed of internet service) Candidates must live within 60 miles or 1 hour of the Customer Experience Center (CEC) location About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. The hourly rate for this position is: $18.00 - $26.70 Benefits: Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time. Associates that are considered full-time hourly or commission/incentive eligible: To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company. For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay. Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval. For more details about benefits, please visit our CarMax Benefits website. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Assist customers through various stages of vehicle sales and appraisals, perform vehicle inspections, and manage administrative tasks. | High School diploma, customer service or retail experience, valid driver's license, basic Microsoft Office skills. | 7151 - Greenwood - 5310 Claybrooke Commons Drive, Indianapolis, Indiana, 46237 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We’ve become the nation’s largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too. What you will do – Essential Responsibilities • Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications • Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals • Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory • Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards • Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management • Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing Purpose of the role This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Demonstrate exceptional communication skills • Display confidence in self, the product and CarMax • Ability to build and maintain strong relationships • Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun • Balance the needs of the Customer and the business when making decisions • Seek to fully understand and meet Customer needs • Create win-win solutions to Customer issues • Get work done well, on time and follow the right process • Drive work processes and pay close attention to detail • Perform multiple duties in a high energy, fast-paced working environment • Read, interpret and transcribe data in order to maintain accurate records • Lift objects that weigh as much as 25 lbs. Education and/or Experience • High School Diploma, or equivalent • Sales and customer service experience, in an area such as retail, preferred • Valid Driver’s License • Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Log and track vehicle deliveries, move cars around the site, and maintain a clean environment. | Possession of a valid driver’s license, good communication skills, ability to work outdoors in all weather, and flexibility to work evenings and weekends. | 7810 - LAX - 8611 S La Cienega Blvd, Inglewood, California, 90301 CarMax, the way your career should be! An opportunity in the auto industry you can count on If you want to build a career in the auto industry, start with a company that’s leading the way. As an Inventory Associate, you will learn our business from the ground up, with a focus on giving our customers an exceptional experience. We’re proud to offer our customers vehicles they can rely on. It’s made us the nation’s largest retailer of used cars and a place where you can build a rewarding future. What you will do – Essential responsibilities • Log and track deliveries and vehicle inventory • Move cars around the site so they are available for customers to view • Ensure our locations are always welcoming to customers • Build your skills in cleaning, vacuuming and reconditioning cars to the standards our customers deserve • Learn about delivering great customer experiences from an expert team Build your success on ours Inventory Associates are always busy and never stop learning in the fast-paced environment of a CarMax store. Everyone’s contribution counts to deliver a great experience for customers. CarMax brings out the best in you as you bring out the best in our cars through your teamwork and attention to detail. Our associates enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts. Qualifications and requirements • A high level of motivation • Possession of a valid driver’s license • Good communication and teamwork skills • Work outdoors in all types of weather • Flexibility to work evenings and weekends • Primarily working in an outdoor environment; may include working at times in noisy and/or inclement weather conditions About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law The hourly rate for this position is: $17.40 - $28.80 Benefits: Except as otherwise required by state law, those considered part-time are eligible for sick time only in states that mandate it and amounts are accrued on a per pay period basis and range from 24 hours to unlimited based on state rules. In Washington, part-time Associates receive sick leave consistent with state law. Part-time Associates are also eligible for between 8 hours and 40 hours per year of vacation based on their length of service and subject to a 1 year waiting period. Part-time Associates are also eligible for 4 hours of Floating Holiday Time each calendar year subject to manager approval. For more details about benefits, please visit our CarMax Benefits website. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Perform vehicle and lot maintenance, including cleaning, vehicle movement, and inventory scanning, while providing customer service. | High school diploma or equivalent, valid driver's license, ability to lift up to 50 lbs, and ability to work outdoors in various weather conditions. | 6010 - Parker - 18220 Ponderosa Dr, Parker, Colorado, 80134 CarMax, the way your career should be! General Summary: Under general supervision, responsible for zone maintenance, vehicle receiving & shipping, inventory scanning, vehicle movement (both on and off lot), lot wash/merchandising, taking and uploading photos to carmax.com, as well as providing exceptional customer service. Principle Duties & Responsibilities: • Execute processes as defined by work instructions and/or standardized work • Participate in problem-solving and continuous improvement activities with team • Participate in training of new associates with guidance of Inventory Associate II and/or the Manager • Provide outstanding customer service to both internal and external customers • Ensure daily lot maintenance and security of the display areas and work-in-progress zones • Secure and receive vehicles that are shipped to CarMax • Prep vehicle and title packets for shipping to other locations • Complete scanning of vehicles to ensure accurate product status • Complete wash and vacuums for customer returns and loaner vehicles • Complete front-lot wash • Perform Photo Station process • Drive vehicles on and off lot for repairs/storage • Provide support to Auctions. (if applicable). • Responsible for workplace cleanliness and organization in accordance with CarMax 5S standards • Complete duties as assigned by Flow Inventory Associate IVs and Managers Minimum Qualifications/Requirement Position requires the following: • Current driver’s license and meet the CarMax DSEPS standards • Ability to read, interpret, and transcribe data in order to maintain accurate records • High School diploma or equivalent work experience preferred • Ability to execute processes as defined by work instructions and/or standardized work • Complete Inventory Associate Workstation Certifications & Assigned Workday Learnings • Ability to safely lift up to 50lbs Working Conditions: • Indoor and outdoor environments may include working at times in noisy and/or inclement weather conditions. • Flexible work hours, with shifts that may include nights, weekends, and holidays • Requires walking or standing for extended periods of time in a high-energy, fast-paced working environment. • Wears CarMax clothing (acquired through the company) at all times working in the store. • Follow all CarMax, O.S.H.A., and EPA standards, including the use of Personal Protective Equipment, and proper waste disposal in required areas. • Adhere to all CarMax policies, including Attendance, Asset Protection, Integrity, TAWR, and Standards of Professional Appearance. ​Primarily working in an outdoor environment; may include working at times in noisy and/or inclement weather conditions Disclaimer and Approvals: This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax, with or without notice. This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify and such responsibilities. CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, or disability. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate’s employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates. The hourly rate for this position is: $19.69 - $19.69 Benefits: Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time. Associates that are considered full-time hourly or commission/incentive eligible: • To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company. • For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay. Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval. For more details about benefits, please visit our CarMax Benefits website. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Assist store personnel and departments with daily functions, process paperwork, and provide exceptional customer service. | Ability to interpret data, multi-task, use PC programs, and maintain confidentiality. | 6163 - Oceanside - 3853 Plaza Drive, Oceanside, California, 92056 CarMax, the way your career should be! Provide an iconic customer experience - Summary: Under general direction from the Business Office Manager, this position is responsible for providing exceptional customer service in a fast paced, team-oriented environment through the facilitation of the sales, auction, and appraisal process. These processes include responsibility for cash management, processing and auditing of paperwork associated with sales, and providing exceptional customer service by answering questions and handling incoming calls. What you will do - Essential Responsibilities: Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelines Provides customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork process. Seeks win/win solutions for the customer and partners appropriately Processes paperwork associated with retail/wholesale automobile sales may include printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining required information regarding registration and/or titling, processing reassignments, and auditing completed paperwork Processes auction sales, dealer registration, and/or appraisal lane purchases to include the collection of titles (calls and follow up), payoffs, proper paperwork and signatures from customers in order to send the appropriate documentation to the Home Office for the funding of drafts Manages multiple pay types including receiving and counting money, distributing funds, preparing deposits and handling of the safe with considerations to security and loss prevention. Processes paperwork affiliated with the state DMV. This may include submitting paperwork necessary to title or and register a vehicle for a customer after the sale or obtaining a title for a customer after the sale. Mentor new Business Office Associates, as well as, train other store departments on Business Office process and procedure Clerical responsibilities may include, but is not limited to: copying, filing, reconciliation of missing dealer plates or information and data entry into Microsoft Excel and proprietary systems as required for logging vehicle registration tags. Answers multi-line phone system, responds to callers’ needs and direct calls as appropriate. Learn and succeed as part of a team: Pleasant, but noisy office environment Numerous distractions and disruptions due to incoming communication May require walking or standing for extended periods of time Variety of work schedules with shifts that do include nights, weekends, and holidays. Wear CarMax clothing (acquired through the company) at all times while working in the store Qualifications: Work requires ability to: Read, interpret and transcribe data in order to maintain accurate records Use resources and partnership to balance the needs of the customer and the business Understand numeric filing system Use word processing, spreadsheet and other programs, displaying intermediate PC skills Ability to prioritize and multi-task in a deadline oriented environment which requires above average organizational skills and attention to detail Lift objects that weigh as much as 15-20 lbs Speak and listen effectively in dealing with both internal and external customers, in person, over the phone, and written Complete CarMax provided training as required Develop partnerships with Sales team and other departments in order to provide quality customer service Maintain confidentiality of all records, files and reports within the scope of the position Report Asset Protection and/or Human Resource related issues to management The hourly rate for this position is: $17.40 - $28.00 Benefits: Except as otherwise required by state law, those considered part-time are eligible for sick time only in states that mandate it and amounts are accrued on a per pay period basis and range from 24 hours to unlimited based on state rules. In Washington, part-time Associates receive sick leave consistent with state law. Part-time Associates are also eligible for between 8 hours and 40 hours per year of vacation based on their length of service and subject to a 1 year waiting period. Part-time Associates are also eligible for 4 hours of Floating Holiday Time each calendar year subject to manager approval. For more details about benefits, please visit our CarMax Benefits website. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Perform vehicle and lot maintenance, inventory scanning, and customer service tasks in a fast-paced environment. | High school diploma or equivalent, valid driver's license, ability to lift up to 50 lbs, and ability to interpret data. | 6010 - Parker - 18220 Ponderosa Dr, Parker, Colorado, 80134 CarMax, the way your career should be! General Summary: Under general supervision, responsible for zone maintenance, vehicle receiving & shipping, inventory scanning, vehicle movement (both on and off lot), lot wash/merchandising, taking and uploading photos to carmax.com, as well as providing exceptional customer service. Principle Duties & Responsibilities: • Execute processes as defined by work instructions and/or standardized work • Participate in problem-solving and continuous improvement activities with team • Participate in training of new associates with guidance of Inventory Associate II and/or the Manager • Provide outstanding customer service to both internal and external customers • Ensure daily lot maintenance and security of the display areas and work-in-progress zones • Secure and receive vehicles that are shipped to CarMax • Prep vehicle and title packets for shipping to other locations • Complete scanning of vehicles to ensure accurate product status • Complete wash and vacuums for customer returns and loaner vehicles • Complete front-lot wash • Perform Photo Station process • Drive vehicles on and off lot for repairs/storage • Provide support to Auctions. (if applicable). • Responsible for workplace cleanliness and organization in accordance with CarMax 5S standards • Complete duties as assigned by Flow Inventory Associate IVs and Managers Minimum Qualifications/Requirement Position requires the following: • Current driver’s license and meet the CarMax DSEPS standards • Ability to read, interpret, and transcribe data in order to maintain accurate records • High School diploma or equivalent work experience preferred • Ability to execute processes as defined by work instructions and/or standardized work • Complete Inventory Associate Workstation Certifications & Assigned Workday Learnings • Ability to safely lift up to 50lbs Working Conditions: • Indoor and outdoor environments may include working at times in noisy and/or inclement weather conditions. • Flexible work hours, with shifts that may include nights, weekends, and holidays • Requires walking or standing for extended periods of time in a high-energy, fast-paced working environment. • Wears CarMax clothing (acquired through the company) at all times working in the store. • Follow all CarMax, O.S.H.A., and EPA standards, including the use of Personal Protective Equipment, and proper waste disposal in required areas. • Adhere to all CarMax policies, including Attendance, Asset Protection, Integrity, TAWR, and Standards of Professional Appearance. ​Primarily working in an outdoor environment; may include working at times in noisy and/or inclement weather conditions Disclaimer and Approvals: This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax, with or without notice. This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify and such responsibilities. CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, or disability. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate’s employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates. The hourly rate for this position is: $19.69 - $19.69 Benefits: Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time. Associates that are considered full-time hourly or commission/incentive eligible: • To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company. • For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay. Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval. For more details about benefits, please visit our CarMax Benefits website. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

As a Customer Service Consultant, you will connect with customers online and over the phone to assist them in their car buying journey. You will guide them through the sales process, ensuring a seamless transition from online to in-store purchasing. | Candidates should have sales and customer service experience, preferably in retail, and must thrive in a fast-paced environment. Strong communication skills and the ability to learn new technologies are essential. | 8492 - Arizona - Remote CAR - Remote, Phoenix, Arizona, 85001 CarMax, the way your career should be! Provide an iconic customer experience As a Customer Service Consultant, you will be the vital link between a customer’s at-home and in-store CarMax experience, providing a simple and seamless process. You will respond to sales leads and customer inquiries, ensuring customers can buy the vehicle they want in a way that suits them. You will offer support during every step of their car buying journey. We’ve become the nation’s largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too. What you will do – Essential responsibilities Connect with inbound customers online and over the phone to find out what they want and need from their next car purchase Use your knowledge of the CarMax inventory to guide customers towards vehicles that meet their needs Guide customers every step of the way, from online sales or appraisal to arranging finance applications and scheduling vehicle delivery. Ensure a seamless transition from online to in-store purchasing to provide an unrivaled customer service experience Mentor others as your skillset expands Achieve sales targets while providing an iconic customer experience Acquire the Automotive Salespersons License in specific states – may require testing and travel as some states request physical presence to apply for the license. Customer Service Consultants receive an hourly rate, and after their training, have the opportunity to earn a performance-based sales incentive in addition to their hourly rate. Learn and succeed as part of a team This is a high-energy sales environment where you will work as a team to meet goals. We will give you everything you need to be successful. We’re not your average call center. You will handle a wide range of customer interactions and make sure everything goes smoothly, so the ability to quickly build rapport with people and understand their needs is essential. We work and learn as a team and the prospects are bright for sales professionals who aspire to become mentors, managers and business leaders. Qualifications and requirements Sales and customer service experience, in an area such as retail, is preferred Thrive in a fast-paced sales environment Good listening skills and a strong customer focus High level of self-motivation to achieve performance goals Strong written and verbal communication skills Ability to learn and master new technologies; strong computer skills Open availability for shifts that may include nights, weekends, and holidays Must be open to shifting schedules two times per year according to needs of the business Must meet minimum technology requirements (type of internet service and speed of internet service) Candidates must live within 60 miles or 1 hour of the Customer Experience Center (CEC) location About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. The hourly rate for this position is: $18.00 - $26.70 Benefits: Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time. Associates that are considered full-time hourly or commission/incentive eligible: To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company. For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay. Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval. For more details about benefits, please visit our CarMax Benefits website. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application. CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Perform vehicle cosmetic repairs, cleaning, waxing, and minor part replacements to meet high standards. | Experience in vehicle cleaning, painting, buffing, and minor repairs, with manual dexterity and physical stamina. | 7104 - Norcross - 1975 Beaver Ruin Rd, Norcross, Georgia, 30071 CarMax, the way your career should be! When our vehicles shine, you will shine CarMax customers expect to choose from a range of vehicles that look good and meet CarMax’s high standards. Working alongside a team of experienced technicians, you will ensure the paintwork and interiors are finished to CarMax’s high standards. From replacing parts and sanding, to cleaning and waxing, we bring out the best in every vehicle. And we’ll help bring out the best in you too, with a clean, modern, climate-controlled environment where you can work comfortably all year. You will also enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts. What you will do – Essential responsibilities • Complete cosmetic inspections of vehicles, noting what’s needed to transform them into cars we can be proud of and our customers will love • Repair and replace small plastic and other parts to ensure everything about the vehicle is in good working order • Perform paint retouching, post-paint finishing, waxing and buffing to make cars look as good as new • Follow and promote CarMax’s high standards of safety, cleanliness and organization Be part of a team that cares about customers and their cars Things move fast at CarMax, but our standards of quality remain high. Your job is to make sure that each car you work on meets these standards, with a look and feel as good as the last. Enthusiasm and attention to detail are vital in meeting that mark. Our teams rise to the challenge by respecting and sharing each other’s experience and knowledge, working together as a team to deliver great results. Qualifications and requirements • Experience in one or more of the following is preferred: washing, waxing, cleaning and buffing, masking, sanding, grinding and applying paint; removing and replacing small parts, carrying out minor repairs • Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time • Customer focus and attention to detail • Possession of valid driver’s license About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Maintaining lot organization, vehicle movement, and customer service. | High school diploma or equivalent, valid driver's license, ability to lift up to 50 lbs, and outdoor work capability. | 7286 - Hartford - 89 Weston St, Hartford, Connecticut, 06120 CarMax, the way your career should be! An opportunity in the auto industry you can count on If you want to build a career in the auto industry, start with a company that’s leading the way. As an Inventory Associate, you will learn our business from the ground up, with a focus on giving our customers an exceptional experience. We’re proud to offer our customers vehicles they can rely on. It’s made us the nation’s largest retailer of used cars and a place where you can build a rewarding future. General Summary: Under general supervision, responsible for zone maintenance, vehicle receiving & shipping, inventory scanning, vehicle movement (both on and off lot), lot wash/merchandising, taking and uploading photos to carmax.com, as well as providing exceptional customer service. Principle Duties & Responsibilities: • Execute processes as defined by work instructions and/or standardized work • Participate in problem-solving and continuous improvement activities with team • Participate in training of new associates with guidance of Inventory Associate II and/or the Manager • Provide outstanding customer service to both internal and external customers • Ensure daily lot maintenance and security of the display areas and work-in-progress zones • Secure and receive vehicles that are shipped to CarMax • Prep vehicle and title packets for shipping to other locations • Complete scanning of vehicles to ensure accurate product status • Complete wash and vacuums for customer returns and loaner vehicles • Complete front-lot wash • Perform Photo Station process • Drive vehicles on and off lot for repairs/storage • Provide support to Auctions. (if applicable). • Responsible for workplace cleanliness and organization in accordance with CarMax 5S standards • Complete duties as assigned by Flow Inventory Associate IVs and Managers Minimum Qualifications/Requirement Position requires the following: • Current driver’s license and meet the CarMax DSEPS standards • Ability to read, interpret, and transcribe data in order to maintain accurate records • High School diploma or equivalent work experience preferred • Ability to execute processes as defined by work instructions and/or standardized work • Complete Inventory Associate Workstation Certifications & Assigned Workday Learnings • Ability to safely lift up to 50lbs Working Conditions: • Indoor and outdoor environments may include working at times in noisy and/or inclement weather conditions. • Flexible work hours, with shifts that may include nights, weekends, and holidays • Requires walking or standing for extended periods of time in a high-energy, fast-paced working environment. • Wears CarMax clothing (acquired through the company) at all times working in the store. • Follow all CarMax, O.S.H.A., and EPA standards, including the use of Personal Protective Equipment, and proper waste disposal in required areas. • Adhere to all CarMax policies, including Attendance, Asset Protection, Integrity, TAWR, and Standards of Professional Appearance. ​Primarily working in an outdoor environment; may include working at times in noisy and/or inclement weather conditions Disclaimer and Approvals: This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax, with or without notice. This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify and such responsibilities. CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, or disability. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate’s employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Maintain lot organization, handle vehicle movement, and provide customer service. | High school diploma or equivalent, valid driver's license, ability to lift 50 lbs, and basic data interpretation skills. | 7286 - Hartford - 89 Weston St, Hartford, Connecticut, 06120 CarMax, the way your career should be! An opportunity in the auto industry you can count on If you want to build a career in the auto industry, start with a company that’s leading the way. As an Inventory Associate, you will learn our business from the ground up, with a focus on giving our customers an exceptional experience. We’re proud to offer our customers vehicles they can rely on. It’s made us the nation’s largest retailer of used cars and a place where you can build a rewarding future. General Summary: Under general supervision, responsible for zone maintenance, vehicle receiving & shipping, inventory scanning, vehicle movement (both on and off lot), lot wash/merchandising, taking and uploading photos to carmax.com, as well as providing exceptional customer service. Principle Duties & Responsibilities: • Execute processes as defined by work instructions and/or standardized work • Participate in problem-solving and continuous improvement activities with team • Participate in training of new associates with guidance of Inventory Associate II and/or the Manager • Provide outstanding customer service to both internal and external customers • Ensure daily lot maintenance and security of the display areas and work-in-progress zones • Secure and receive vehicles that are shipped to CarMax • Prep vehicle and title packets for shipping to other locations • Complete scanning of vehicles to ensure accurate product status • Complete wash and vacuums for customer returns and loaner vehicles • Complete front-lot wash • Perform Photo Station process • Drive vehicles on and off lot for repairs/storage • Provide support to Auctions. (if applicable). • Responsible for workplace cleanliness and organization in accordance with CarMax 5S standards • Complete duties as assigned by Flow Inventory Associate IVs and Managers Minimum Qualifications/Requirement Position requires the following: • Current driver’s license and meet the CarMax DSEPS standards • Ability to read, interpret, and transcribe data in order to maintain accurate records • High School diploma or equivalent work experience preferred • Ability to execute processes as defined by work instructions and/or standardized work • Complete Inventory Associate Workstation Certifications & Assigned Workday Learnings • Ability to safely lift up to 50lbs Working Conditions: • Indoor and outdoor environments may include working at times in noisy and/or inclement weather conditions. • Flexible work hours, with shifts that may include nights, weekends, and holidays • Requires walking or standing for extended periods of time in a high-energy, fast-paced working environment. • Wears CarMax clothing (acquired through the company) at all times working in the store. • Follow all CarMax, O.S.H.A., and EPA standards, including the use of Personal Protective Equipment, and proper waste disposal in required areas. • Adhere to all CarMax policies, including Attendance, Asset Protection, Integrity, TAWR, and Standards of Professional Appearance. ​Primarily working in an outdoor environment; may include working at times in noisy and/or inclement weather conditions Disclaimer and Approvals: This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax, with or without notice. This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify and such responsibilities. CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, or disability. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate’s employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Assist with vehicle inventory, move cars, and maintain the lot to ensure a welcoming environment. | High school diploma, valid driver's license, good communication, teamwork skills, and outdoor work flexibility. | 7243 - Lithia Springs - 1977 Thornton Rd, Lithia Springs, Georgia, 30122 CarMax, the way your career should be! An opportunity in the auto industry you can count on If you want to build a career in the auto industry, start with a company that’s leading the way. As an Inventory Associate, you will learn our business from the ground up, with a focus on giving our customers an exceptional experience. We’re proud to offer our customers vehicles they can rely on. It’s made us the nation’s largest retailer of used cars and a place where you can build a rewarding future. What you will do – Essential responsibilities • Log and track deliveries and vehicle inventory • Move cars around the site so they are available for customers to view • Ensure our locations are always welcoming to customers • Build your skills in cleaning, vacuuming and reconditioning cars to the standards our customers deserve • Learn about delivering great customer experiences from an expert team Build your success on ours Inventory Associates are always busy and never stop learning in the fast-paced environment of a CarMax store. Everyone’s contribution counts to deliver a great experience for customers. CarMax brings out the best in you as you bring out the best in our cars through your teamwork and attention to detail. Our associates enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts. Qualifications and requirements • A high level of motivation • Possession of a valid driver’s license • Good communication and teamwork skills • Work outdoors in all types of weather • Flexibility to work evenings and weekends • Primarily working in an outdoor environment; may include working at times in noisy and/or inclement weather conditions About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Assist customers in finding vehicles, guide them through the sales process, and complete transaction documentation. | Experience in sales or customer service, good listening skills, high motivation. | 7247 - Sanford - 901 Towne Center Blvd, Sanford, Florida, 32771 CarMax, the way your career should be! Driven by the desire to provide an iconic customer experience At CarMax, we ensure customers can buy the vehicles they want in a way that suits them. That demands a special kind of sales consultant: one who takes time to build relationships with customers in order to understand their true needs. Join us, and you will help each customer purchase the right car, not the most expensive one. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too. What you will do - Essential responsibilities • Use your knowledge of CarMax inventory to assist customers in finding a vehicle that meets their needs • Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications • Complete all relevant records and documentation to ensure smooth transactions for our customers CarMax pays new Sales Consultants a competitive wage while training and through the first 640 hours of selling, after which commissions become the primary base of pay. Learn and succeed as part of a team This is a high energy sales environment where you will work as a team to meet goals and we'll give you everything you need to be successful. Auto sales experience is not necessary - we provide paid training and a personal sales mentor who is dedicated to your ongoing development. Bring us your ability to connect with people and build relationships, and we'll help you succeed. The prospects are bright for sales professionals who aspire to become mentors, managers and business leaders, and who are ready to work and learn as part of a team. Qualifications and requirements • Sales and customer service experience, in an area such as retail, is preferred • Good listening skills and a strong customer focus • High level of self-motivation About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinkingaround the way cars are bought and soldhas helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Ouramazing team of more than 25,000 associates work together to deliver iconic customer experiences.Along the way,we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and areone of the FORTUNE 100 Best Companies to Work For. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Assist customers through the car buying process, perform vehicle assessments, and handle administrative tasks. | High school diploma, customer service experience, valid driver's license, basic computer skills. | 7151 - Greenwood - 5310 Claybrooke Commons Drive, Indianapolis, Indiana, 46237 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too. What you will do - Essential Responsibilities • Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications • Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals • Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory • Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards • Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management • Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing Purpose of the role This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Demonstrate exceptional communication skills • Display confidence in self, the product and CarMax • Ability to build and maintain strong relationships • Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun • Balance the needs of the Customer and the business when making decisions • Seek to fully understand and meet Customer needs • Create win-win solutions to Customer issues • Get work done well, on time and follow the right process • Drive work processes and pay close attention to detail • Perform multiple duties in a high energy, fast-paced working environment • Read, interpret and transcribe data in order to maintain accurate records • Lift objects that weigh as much as 25 lbs. Education and/or Experience • High School Diploma, or equivalent • Sales and customer service experience, in an area such as retail, preferred • Valid Driver's License • Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinkingaround the way cars are bought and soldhas helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Ouramazing team of more than 25,000 associates work together to deliver iconic customer experiences.Along the way,we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and areone of the FORTUNE 100 Best Companies to Work For. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Managing vehicle lot, performing vehicle movements, cleaning, and providing customer service. | High school diploma or equivalent, valid driver's license, ability to lift 50 lbs, and ability to work outdoors in various conditions. | 7286 - Hartford - 89 Weston St, Hartford, Connecticut, 06120 CarMax, the way your career should be! An opportunity in the auto industry you can count on If you want to build a career in the auto industry, start with a company that’s leading the way. As an Inventory Associate, you will learn our business from the ground up, with a focus on giving our customers an exceptional experience. We’re proud to offer our customers vehicles they can rely on. It’s made us the nation’s largest retailer of used cars and a place where you can build a rewarding future. General Summary: Under general supervision, responsible for zone maintenance, vehicle receiving & shipping, inventory scanning, vehicle movement (both on and off lot), lot wash/merchandising, taking and uploading photos to carmax.com, as well as providing exceptional customer service. Principle Duties & Responsibilities: • Execute processes as defined by work instructions and/or standardized work • Participate in problem-solving and continuous improvement activities with team • Participate in training of new associates with guidance of Inventory Associate II and/or the Manager • Provide outstanding customer service to both internal and external customers • Ensure daily lot maintenance and security of the display areas and work-in-progress zones • Secure and receive vehicles that are shipped to CarMax • Prep vehicle and title packets for shipping to other locations • Complete scanning of vehicles to ensure accurate product status • Complete wash and vacuums for customer returns and loaner vehicles • Complete front-lot wash • Perform Photo Station process • Drive vehicles on and off lot for repairs/storage • Provide support to Auctions. (if applicable). • Responsible for workplace cleanliness and organization in accordance with CarMax 5S standards • Complete duties as assigned by Flow Inventory Associate IVs and Managers Minimum Qualifications/Requirement Position requires the following: • Current driver’s license and meet the CarMax DSEPS standards • Ability to read, interpret, and transcribe data in order to maintain accurate records • High School diploma or equivalent work experience preferred • Ability to execute processes as defined by work instructions and/or standardized work • Complete Inventory Associate Workstation Certifications & Assigned Workday Learnings • Ability to safely lift up to 50lbs Working Conditions: • Indoor and outdoor environments may include working at times in noisy and/or inclement weather conditions. • Flexible work hours, with shifts that may include nights, weekends, and holidays • Requires walking or standing for extended periods of time in a high-energy, fast-paced working environment. • Wears CarMax clothing (acquired through the company) at all times working in the store. • Follow all CarMax, O.S.H.A., and EPA standards, including the use of Personal Protective Equipment, and proper waste disposal in required areas. • Adhere to all CarMax policies, including Attendance, Asset Protection, Integrity, TAWR, and Standards of Professional Appearance. ​Primarily working in an outdoor environment; may include working at times in noisy and/or inclement weather conditions Disclaimer and Approvals: This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax, with or without notice. This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify and such responsibilities. CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, or disability. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate’s employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Assist customers through various stages of vehicle sales and service, perform vehicle inspections, and handle administrative tasks. | High school diploma, customer service experience, valid driver's license, basic computer skills. | 7276 - Warwick - 153 Bald Hill Road, Cranston, Rhode Island, 02920 CarMax, the way your career should be! About This Job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We’ve become the nation’s largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too. What You Will Do – Essential Responsibilities • Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications • Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals • Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory • Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards • Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management • Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing Purpose of the role This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders. Qualifications And Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Demonstrate exceptional communication skills • Display confidence in self, the product and CarMax • Ability to build and maintain strong relationships • Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun • Balance the needs of the Customer and the business when making decisions • Seek to fully understand and meet Customer needs • Create win-win solutions to Customer issues • Get work done well, on time and follow the right process • Drive work processes and pay close attention to detail • Perform multiple duties in a high energy, fast-paced working environment • Read, interpret and transcribe data in order to maintain accurate records • Lift objects that weigh as much as 25 lbs. Education And/or Experience • High School Diploma, or equivalent • Sales and customer service experience, in an area such as retail, preferred • Valid Driver’s License • Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Log and track vehicle deliveries and inventory, move cars on site, maintain a welcoming environment, and assist with cleaning and reconditioning vehicles. | Motivated individual with a valid driver's license, good communication and teamwork skills, ability to work outdoors in various weather, and flexibility for evenings and weekends. | 7257 - Brandywine - 7700 Matapeake Business Drive, Brandywine, Maryland, 20613 CarMax, the way your career should be! An opportunity in the auto industry you can count on If you want to build a career in the auto industry, start with a company that’s leading the way. As an Inventory Associate, you will learn our business from the ground up, with a focus on giving our customers an exceptional experience. We’re proud to offer our customers vehicles they can rely on. It’s made us the nation’s largest retailer of used cars and a place where you can build a rewarding future. What you will do – Essential responsibilities • Log and track deliveries and vehicle inventory • Move cars around the site so they are available for customers to view • Ensure our locations are always welcoming to customers • Build your skills in cleaning, vacuuming and reconditioning cars to the standards our customers deserve • Learn about delivering great customer experiences from an expert team Build your success on ours Inventory Associates are always busy and never stop learning in the fast-paced environment of a CarMax store. Everyone’s contribution counts to deliver a great experience for customers. CarMax brings out the best in you as you bring out the best in our cars through your teamwork and attention to detail. Our associates enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts. Qualifications and requirements • A high level of motivation • Possession of a valid driver’s license • Good communication and teamwork skills • Work outdoors in all types of weather • Flexibility to work evenings and weekends About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. The hourly rate for this position is: $20.59 - $20.59 Benefits: Except as otherwise required by state law, those considered part-time are eligible for sick time only in states that mandate it and amounts are accrued on a per pay period basis and range from 24 hours to unlimited based on state rules. In Washington, part-time Associates receive sick leave consistent with state law. Part-time Associates are also eligible for between 8 hours and 40 hours per year of vacation based on their length of service and subject to a 1 year waiting period. Part-time Associates are also eligible for 4 hours of Floating Holiday Time each calendar year subject to manager approval. For more details about benefits, please visit our CarMax Benefits website. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Log and track vehicle inventory, move cars on site, maintain cleanliness and reconditioning, and provide excellent customer service. | Must have a valid driver's license, good communication and teamwork skills, motivation, and flexibility to work outdoors and varied hours. | 7257 - Brandywine - 7700 Matapeake Business Drive, Brandywine, Maryland, 20613 CarMax, the way your career should be! An opportunity in the auto industry you can count on If you want to build a career in the auto industry, start with a company that’s leading the way. As an Inventory Associate, you will learn our business from the ground up, with a focus on giving our customers an exceptional experience. We’re proud to offer our customers vehicles they can rely on. It’s made us the nation’s largest retailer of used cars and a place where you can build a rewarding future. What you will do – Essential responsibilities • Log and track deliveries and vehicle inventory • Move cars around the site so they are available for customers to view • Ensure our locations are always welcoming to customers • Build your skills in cleaning, vacuuming and reconditioning cars to the standards our customers deserve • Learn about delivering great customer experiences from an expert team Build your success on ours Inventory Associates are always busy and never stop learning in the fast-paced environment of a CarMax store. Everyone’s contribution counts to deliver a great experience for customers. CarMax brings out the best in you as you bring out the best in our cars through your teamwork and attention to detail. Our associates enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts. Qualifications and requirements • A high level of motivation • Possession of a valid driver’s license • Good communication and teamwork skills • Work outdoors in all types of weather • Flexibility to work evenings and weekends About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. The hourly rate for this position is: $20.59 - $20.59 Benefits: Except as otherwise required by state law, those considered part-time are eligible for sick time only in states that mandate it and amounts are accrued on a per pay period basis and range from 24 hours to unlimited based on state rules. In Washington, part-time Associates receive sick leave consistent with state law. Part-time Associates are also eligible for between 8 hours and 40 hours per year of vacation based on their length of service and subject to a 1 year waiting period. Part-time Associates are also eligible for 4 hours of Floating Holiday Time each calendar year subject to manager approval. For more details about benefits, please visit our CarMax Benefits website. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Assist with vehicle handling, cleaning, and site organization in an outdoor environment. | High school diploma, valid driver's license, ability to work outdoors, and teamwork skills. | 7144 - Indianapolis - 9750 N Gray Rd, Indianapolis, Indiana, 46280 CarMax, the way your career should be! An opportunity in the auto industry you can count on If you want to build a career in the auto industry, start with a company that’s leading the way. As an Inventory Associate, you will learn our business from the ground up, with a focus on giving our customers an exceptional experience. We’re proud to offer our customers vehicles they can rely on. It’s made us the nation’s largest retailer of used cars and a place where you can build a rewarding future. What you will do – Essential responsibilities • Log and track deliveries and vehicle inventory • Move cars around the site so they are available for customers to view • Ensure our locations are always welcoming to customers • Build your skills in cleaning, vacuuming and reconditioning cars to the standards our customers deserve • Learn about delivering great customer experiences from an expert team Build your success on ours Inventory Associates are always busy and never stop learning in the fast-paced environment of a CarMax store. Everyone’s contribution counts to deliver a great experience for customers. CarMax brings out the best in you as you bring out the best in our cars through your teamwork and attention to detail. Our associates enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts. Qualifications and requirements • A high level of motivation • Possession of a valid driver’s license • Good communication and teamwork skills • Work outdoors in all types of weather • Flexibility to work evenings and weekends • Primarily working in an outdoor environment; may include working at times in noisy and/or inclement weather conditions About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Assist with vehicle inventory, move cars, and maintain cleanliness in a fast-paced auto retail environment. | Possession of a valid driver’s license, good communication skills, ability to work outdoors in various weather conditions, and flexibility to work evenings and weekends. | 7112 - Fort Worth/Arlington - 8400 Anderson Blvd, Fort Worth, Texas, 76120 CarMax, the way your career should be! An opportunity in the auto industry you can count on If you want to build a career in the auto industry, start with a company that’s leading the way. As an Inventory Associate, you will learn our business from the ground up, with a focus on giving our customers an exceptional experience. We’re proud to offer our customers vehicles they can rely on. It’s made us the nation’s largest retailer of used cars and a place where you can build a rewarding future. What you will do – Essential responsibilities • Log and track deliveries and vehicle inventory • Move cars around the site so they are available for customers to view • Ensure our locations are always welcoming to customers • Build your skills in cleaning, vacuuming and reconditioning cars to the standards our customers deserve • Learn about delivering great customer experiences from an expert team Build your success on ours Inventory Associates are always busy and never stop learning in the fast-paced environment of a CarMax store. Everyone’s contribution counts to deliver a great experience for customers. CarMax brings out the best in you as you bring out the best in our cars through your teamwork and attention to detail. Our associates enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts. Qualifications and requirements • A high level of motivation • Possession of a valid driver’s license • Good communication and teamwork skills • Work outdoors in all types of weather • Flexibility to work evenings and weekends • Primarily working in an outdoor environment; may include working at times in noisy and/or inclement weather conditions About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.