Caring Senior Service

Lead and manage all local agency operations including care coordination, team leadership, compliance, financial management, and community engagement. | 5+ years leadership/management experience in healthcare or senior care, direct senior care experience, strong leadership and communication skills, and physical ability to perform duties. | Caring Senior Service of Waco | Agency Director | In-Home Care Agency Full-Time | Hybrid Role | Salary: $50,000-$60,000 (DOE) Caring Senior Service of Waco is seeking a full-time In-Home Care Agency Director to lead and grow our local office. This is a high-impact leadership opportunity ideal for someone with strong business acumen, hands-on care experience, and the ability to lead a team in a rapidly growing, mission-driven organization. What You’ll Do: As Agency Director, you’ll be responsible for overseeing and optimizing all aspects of local operations—from care coordination to financial performance—while building a strong, client-centered culture. You'll lead with empathy and excellence, ensuring the agency meets both regulatory requirements and the high standards of Caring Senior Service. Key Responsibilities: • Strategic Operations & Leadership • Drive operational excellence through planning, audits, system oversight, and process improvements • Inspire and lead a team of office staff and caregivers, promoting accountability and growth • Client & Caregiver Relations • Conduct in-home consultations and safety assessments with compassion and precision • Ensure caregivers are trained, motivated, and delivering exceptional service • Compliance & Risk Management • Ensure ongoing compliance with all state, federal, and local regulations • Maintain all required licenses, accreditations, and documentation • Financial & Business Oversight • Manage billing, payroll, and collections • Monitor budgets and margins to ensure sustainable growth and profitability • Marketing & Community Engagement • Act as the local face of the agency—developing referral relationships, representing the brand, and driving local outreach What We’re Looking For: • Leadership Experience: • Minimum of 5+ years in leadership/management, in healthcare, senior care, or service operations • Demonstrated ability to lead and develop high-performing teams • Hands-On Senior Care Background: • Direct experience providing care to seniors is required (you know what quality care looks like firsthand) • Skills & Attributes: • Self-starter with strong problem-solving, communication, and decision-making skills • Organized, adaptable, and results-oriented • A leader who leads by example—with empathy, integrity, and a drive for excellence • Physical Requirements: • Able to lift up to 50 lbs, stand/sit for extended periods, and drive as needed • On-call duties required, including occasional nights and weekends Why Join Caring Senior Service? At Caring Senior Service, you don’t just manage operations—you create meaningful impact. We are a mission-driven organization focused on helping seniors remain healthy, happy, and at home. As Agency Director, you will: • Lead with purpose—directly improving the lives of seniors and their families • Shape the future of our Waco location, with the autonomy to build and grow • Be part of a trusted national brand with 30+ years of excellence in senior care • Enjoy a collaborative, supportive culture that values innovation and leadership This is more than a job. It’s a chance to lead with heart, grow a business, and be a vital part of something that truly matters. Apply Today To be considered, please submit your resume and a brief cover letter outlining your relevant experience and why you’re passionate about leading in senior care.