Careers at Drata

Manage and mentor a software engineering team, lead technical discussions, oversee agile development, prioritize resources, and ensure successful delivery of software products. | Bachelor’s degree or equivalent, 2+ years software engineering management, 6+ years software development experience, knowledge of SaaS and cloud environments, strong communication, and experience with specified technologies. | The Software Engineering Manager will map out, coordinate, and oversee the activities for the design, development, and execution of our software applications. To be successful in this role it is critical to apply communication and analytical skills and knowledge of best practices to navigate the team on problems related to the application’s development. What you'll do: Manage and mentor a highly skilled, talented team of Software Engineers. Understand and practice agile software development and management. Provide guidance and implement the standards for the planning and prioritization of resource conflicts to ensure the successful delivery of the committed product roadmap every quarter. Lead technical discussions and drive effective technical decisions covering their area of responsibility. In depth data analysis to support business requests and application troubleshooting. Ability to operate and develop in various levels of the SDLC. Estimation for changes and development proposed. Management of all day-to-day tasks and resources associated with the team (~7 people). Planning, developing, testing, supporting, and bug fixing. What you'll bring: Bachelor’s Degree in Computer Science or related field, or equivalent experience. Advanced degree or professional certification is preferred. Minimum of 2 years software engineering management. Minimum of 6 years experience designing, developing and delivering software products. Knowledge of SaaS operations, and modern technical SaaS tools and how to use and integrate with them. Eager to share ideas and learn from other team members. Strong communication skills to be able to clearly describe and discuss problems. Experience with designing and deploying applications in a cloud-based environment. Excellent troubleshooting and analytical skills. Experience with React, Javascript, TypeScript, NodeJS, OOP, TypeORM, MySQL, Git, and AWS (Terraform is a plus) Managing performance metrics. Bilingual in English & Spanish is a plus. Benefits: Healthcare: 90-100% paid premiums for medical, dental, and vision plans for employee and dependents + on demand health care concierge HSA, FSA, & DCFSA: Pre-tax savings plans for healthcare and dependent care, with up to a $600 annual employer contribution to the HSA plan (if enrolled in HSA medical plan) 100% paid short and long term disability plus life + AD&D benefits Learning & Development: $500 annually towards professional development opportunities + $250 annually towards personal development opportunities Flexible Time Off: Flexible vacation policy for strong, fully charged batteries 16 Weeks Paid Parental Leave: An inclusive policy to ensure you have time with your newborn, newly adopted, or foster child (available after six months of employment) Work Remotely: Flexible hours and work from home + $1,000 annually to cover necessary business related items for your home office 401K: Reach your financial goals while reducing your taxes This role will receive a competitive base salary, benefits, and stock, typically in the form of Restricted Stock Units (RSUs). The applicable salary range for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected salary ranges for this role are below, subject to change. Tier 1: $179,800 - $222,100 Tier 2: $161,800 - $199,900 Tier 3: $143,800 - $177,700 You can view which tier applies to where you plan to work here. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above. Drata is on a mission to serve as the trust layer between great companies. Drata is a trust management platform that uses AI-driven automation to modernize governance, risk, and compliance, helping thousands of businesses develop a more secure, proactive, and risk-aware organization to continuously maintain trust with customers. We all recognize the importance of earning and keeping the trust of our customers when it comes to protecting their data. We know how burdensome achieving and maintaining a strong GRC posture can be with the rise in compliance regulations. It’s a manual, redundant, error-prone, and unscalable process - and it only grows more complex and expensive over time. Our team of SaaS, security, compliance, and audit experts have built a better way - with automation Employment at Drata is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.

The Senior Technical Support Specialist will serve as a primary escalation point for complex customer issues and deliver hands-on technical support across multiple channels. They will also partner with enterprise customers during onboarding and work closely with Product and Engineering teams to prioritize bugs and influence feature development. | Candidates should have a minimum of 5 years in a technical support or related role, with at least 2 years supporting enterprise customers. They must possess expert-level troubleshooting skills and a strong understanding of SaaS architecture and compliance products. | As a Senior Technical Support Specialist at Drata, you’ll play a strategic role in supporting our most complex, high-value enterprise customers. You’ll take ownership of critical issues, provide technical leadership within the support team, and act as a trusted advisor to customers navigating sophisticated compliance workflows. Your deep product expertise and problem-solving ability will ensure timely, scalable, and high-quality support — all while maintaining a world-class customer experience and meeting stringent service SLAs. What you’ll do: Serve as a primary escalation point for enterprise customer issues involving complex configurations, integrations, and compliance workflows. Deliver hands-on technical support across multiple channels (email, chat, video) with speed, clarity, and empathy. Diagnose advanced issues with integrations such as Google Workspace, Slack, GitHub, AWS, Okta, Microsoft 365, and other cloud-based tools. Lead root cause analysis for sync failures, SSO/SCIM errors, API-level problems, and multi-platform data discrepancies. Partner directly with enterprise customers during onboarding, integration setup, and audit preparation. Provide technical consultation on control coverage, framework completion, audit readiness metrics, and evidence collection workflows. Work closely with Product and Engineering to prioritize bugs, escalate critical incidents, and influence feature development based on enterprise use cases. Mentor associate and mid-level support specialists, sharing best practices, documentation, and escalation handling approaches. Create and improve internal documentation, training resources, and support playbooks tailored to enterprise needs. Track and manage escalated customer cases with precision, ensuring timely follow-up and high CSAT/NPS scores. What you’ll bring: Minimum 5+ years in a technical support, solutions engineering, or technical success role — with at least 2+ years supporting enterprise or high-touch B2B SaaS customers. Expert-level troubleshooting skills across APIs, identity providers (SSO/SCIM), cloud infrastructure, and data sync logic. Proven ability to manage escalations and complex technical conversations with enterprise stakeholders. In-depth understanding of SaaS architecture, authentication protocols (OAuth, SAML), RBAC, provisioning flows, and platform observability. Experience supporting compliance, security, or IT products (SOC 2, ISO 27001, HIPAA, GDPR, etc.). Familiarity with tools like Postman, browser dev tools, and cloud provider consoles (e.g., AWS IAM, Azure AD, GCP). Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences. A proactive mindset with the ability to drive resolution and improve systems through data and feedback. Experience working with tools such as Zendesk, Intercom, Jira, Slack, and knowledge base platforms Bonus Points Experience onboarding or supporting enterprise customers through complex audit timelines. Familiarity with enterprise support practices like account health reviews, runbooks, and tiered response SLAs. Experience creating documentation and training for technical support teams. Prior work in a fast-growing startup or scale-up environment Benefits: Healthcare: 90-100% paid premiums for medical, dental, and vision plans for employee and dependents + on demand health care concierge HSA, FSA, & DCFSA: Pre-tax savings plans for healthcare and dependent care, with up to a $600 annual employer contribution to the HSA plan (if enrolled in HSA medical plan) 100% paid short and long term disability plus life + AD&D benefits Learning & Development: $500 annually towards professional development opportunities + $250 annually towards personal development opportunities Flexible Time Off: Flexible vacation policy for strong, fully charged batteries 16 Weeks Paid Parental Leave: An inclusive policy to ensure you have time with your newborn, newly adopted, or foster child (available after six months of employment) Work Remotely: Flexible hours and work from home + $1,000 annually to cover necessary business related items for your home office 401K: Reach your financial goals while reducing your taxes This role will receive a competitive base salary, benefits, and stock, typically in the form of Restricted Stock Units (RSUs). The applicable salary range for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected salary ranges for this role are below, subject to change. Tier 1: $106,200 - $131,145 Tier 2: $95,500 - $118,020 Tier 3: $84,900 - $104,895 You can view which tier applies to where you plan to work here. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above. Drata is on a mission to serve as the trust layer between great companies. Drata is a trust management platform that uses AI-driven automation to modernize governance, risk, and compliance, helping thousands of businesses develop a more secure, proactive, and risk-aware organization to continuously maintain trust with customers. We all recognize the importance of earning and keeping the trust of our customers when it comes to protecting their data. We know how burdensome achieving and maintaining a strong GRC posture can be with the rise in compliance regulations. It’s a manual, redundant, error-prone, and unscalable process - and it only grows more complex and expensive over time. Our team of SaaS, security, compliance, and audit experts have built a better way - with automation Employment at Drata is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.

As a Senior Engineer, you will work with development teams and product managers to create software solutions that delight customers. You will design and build both client-side and server-side architecture while ensuring high performance and security. | Candidates should have 6+ years of experience as a Senior Full Stack Developer or similar role, with knowledge of various front-end and back-end technologies. A degree in Computer Science, Statistics, or a relevant field is also required. | We are looking for a Senior Engineer to be focused on customer needs and be ready to jump in on specific customer requests. You’ll be a part of a team that is working to make sure that the customer is delighted with the product and addresses some of the most critical aspects to enable customers to get the most out of the product. As a Senior Engineer on this team you will be working in multiple different product areas to expand or enhance feature sets to address these customer needs. You should be able to move between areas of the code to have an impact and be able to determine the right level of scope to address these customer needs. If you have experience in this type of environment, we’d like to meet you. What you’ll do: Work with development teams and product managers to ideate software solutions Design client-side and server-side architecture Build the front-end of applications through appealing visual design Develop and manage well-functioning databases and applications Write high performance, scalable, and secure APIs Test software to ensure responsiveness and efficiency Troubleshoot, debug and upgrade software Create security and data protection settings Build features and applications with a mobile responsive design Write technical documentation Work with analysts to improve software What you’ll bring: 6+ years of experience as a Senior Full Stack Developer or similar role Experience developing desktop and mobile web applications Familiarity with common tech stacks Knowledge of multiple front-end languages and libraries (e.g. HTML, CSS, JavaScript, React, Next.js, Remix) Knowledge of multiple back-end languages (e.g. Node.js, Java, Python) and JavaScript frameworks (e.g. Express, NestJS) Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Nginx, Apache) and UI/UX design Excellent communication and teamwork skills Great attention to detail Organizational skills An analytical mind Degree in Computer Science, Statistics or relevant field Benefits: Healthcare: 90-100% paid premiums for medical, dental, and vision plans for employee and dependents + on demand health care concierge HSA, FSA, & DCFSA: Pre-tax savings plans for healthcare and dependent care, with up to a $600 annual employer contribution to the HSA plan (if enrolled in HSA medical plan) 100% paid short and long term disability plus life + AD&D benefits Learning & Development: $500 annually towards professional development opportunities + $250 annually towards personal development opportunities Flexible Time Off: Flexible vacation policy for strong, fully charged batteries 16 Weeks Paid Parental Leave: An inclusive policy to ensure you have time with your newborn, newly adopted, or foster child Work Remotely: Flexible hours and work from home + $1,000 annually to cover necessary business related items for your home office 401K: Reach your financial goals while reducing your taxes This role will receive a competitive base salary, benefits, and stock, typically in the form of Restricted Stock Units (RSUs). The applicable salary range for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected salary ranges for this role are below, subject to change. Tier 1: $174,500 - $215,600 Tier 2: $157,100 - $194,000 Tier 3: $139,600 - $172,500 You can view which tier applies to where you plan to work here. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above. Drata is on a mission to serve as the trust layer between great companies. Drata is a trust management platform that uses AI-driven automation to modernize governance, risk, and compliance, helping thousands of businesses develop a more secure, proactive, and risk-aware organization to continuously maintain trust with customers. We all recognize the importance of earning and keeping the trust of our customers when it comes to protecting their data. We know how burdensome achieving and maintaining a strong GRC posture can be with the rise in compliance regulations. It’s a manual, redundant, error-prone, and unscalable process - and it only grows more complex and expensive over time. Our team of SaaS, security, compliance, and audit experts have built a better way - with automation Employment at Drata is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.

The Senior Software Engineer in Test is responsible for both software development and testing tasks, focusing on the testability, robustness, and performance of production software. This role involves creating automation testing tools and frameworks, investigating customer problems, and managing the final quality on production releases. | Candidates should have 6+ years of experience in software development and testing, along with a Bachelor's degree in a related field. Strong programming skills, knowledge of test methodologies, and excellent communication abilities are essential. | We are looking for a meticulous Senior SET to contribute to and review the creation of designs for production software. The Senior SET's responsibilities include both software development and testing tasks and focuses on the testability, robustness, and performance of production software. As such, a Senior SET is a test professional with advanced programming skills who can create automation testing tools and frameworks to assist the manual testing process. To be successful as a Senior SET, you should have excellent time management and organizational skills as well as strong communication skills. You should have a passion for designing, development, and testing and the ability to upgrade your technical skills within the constantly changing technology sector. What you’ll do: Understanding the flow of code and how it interacts with different components. Understanding project documents, customer demands, and product objectives to create and execute test cases. Setting up, maintaining, and performing test automation frameworks on multiple application platforms, such as Mobile, Desktop, and Web, and building test scenarios and acceptance tests. Investigating customer problems referred to you by the technical support team, testing bugs, and creating and managing bug reports. Handling technical communications and understanding the customers' systems. Working with deployments teams, resolving level issues for systems, coordinating on product design, and offering inputs on the testability of functional elements and product designs. Noting all testing actions you have performed in daily and weekly reports. Analyzing and disintegrating software systems and coordinating with other teams to enhance the overall design. Researching test tools, methodologies, and trends and upgrading existing practices and processes. Managing the final quality on production release. What you’ll bring: 6+ years of experience in software development and testing. A Bachelor's degree in Computer Science, Computer Engineering, or a related field. Excellent designing and programming skills. Knowledge of programming languages and process management methodology. Knowledge of test methodologies and their corresponding tools. Exposure to Behavior Driven Development and experience in programming and testing. The ability to recognize risks and errors in an application. Excellent verbal and written communication skills. Good time management and organizational skills. The ability to keep current with the constantly changing technology industry. A passion for testing, development, and design. Tech stack: Jest Cypress TypeScript NodeJS JavaScript REST Benefits: Healthcare: 90-100% paid premiums for medical, dental, and vision plans for employee and dependents + on demand health care concierge HSA, FSA, & DCFSA: Pre-tax savings plans for healthcare and dependent care, with up to a $600 annual employer contribution to the HSA plan (if enrolled in HSA medical plan) 100% paid short and long term disability plus life + AD&D benefits Learning & Development: $500 annually towards professional development opportunities + $250 annually towards personal development opportunities Flexible Time Off: Flexible vacation policy for strong, fully charged batteries 16 Weeks Paid Parental Leave: An inclusive policy to ensure you have time with your newborn, newly adopted, or foster child Work Remotely: Flexible hours and work from home + $1,000 annually to cover necessary business related items for your home office 401K: Reach your financial goals while reducing your taxes This role will receive a competitive base salary, benefits, and stock, typically in the form of Restricted Stock Units (RSUs). The applicable salary range for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected salary ranges for this role are below, subject to change. Tier 1: $136,595 - $168,700 Tier 2: $122,900 - $151,800 Tier 3: $109,300 - $135,000 You can view which tier applies to where you plan to work here. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above. Drata is on a mission to serve as the trust layer between great companies. Drata is a trust management platform that uses AI-driven automation to modernize governance, risk, and compliance, helping thousands of businesses develop a more secure, proactive, and risk-aware organization to continuously maintain trust with customers. We all recognize the importance of earning and keeping the trust of our customers when it comes to protecting their data. We know how burdensome achieving and maintaining a strong GRC posture can be with the rise in compliance regulations. It’s a manual, redundant, error-prone, and unscalable process - and it only grows more complex and expensive over time. Our team of SaaS, security, compliance, and audit experts have built a better way - with automation Employment at Drata is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.