Cardiovascular Associates of America

Develop and implement a network-wide patient recruitment and enrollment strategy for cardiovascular clinical trials. | Requires 5+ years of experience in multisite clinical research recruitment, familiarity with EHR tools, and leadership skills. | Job Title: Research Referrals and Enrollment Optimization Lead Location: Remote Organization: Cardiovascular Associates of America (CVAUSA) Job Type: Contractor, fulltime Travel: Remote, with national travel (~ 25%) Reports to: Director of Research Cardiovascular disease is the single largest contributor to premature death and disability in the world. At Cardiovascular Associates of America (CVAUSA), we are dedicated to delivering the highest quality cardiovascular care and to advancing scientific discovery through clinical research, including randomized trials and observational and health outcomes research. As we build our clinical programs and our national network of cardiovascular clinical trials, we are seeking strong team members who are passionate about improving cardiovascular care quality and accelerating patient access to innovative therapies. Cardiovascular Associates of America (CVAUSA) and Cardiovascular Research Solutions (CVRS) CVAUSA is the nation’s largest network of community-based cardiology practices. Through CVRS, CVAUSA supports and accelerates cardiovascular clinical research across its national footprint—partnering with practices, sponsors, and CROs to bring innovative therapies to patients while advancing evidence-based cardiovascular care. CVRS plays a central role in launching new trials, supporting new research sites, developing strategic partnerships, and building scalable infrastructure to support our high-performing, multisite cardiovascular research network. As our research network grows in size and complexity, Cardiovascular Research Solutions is investing in dedicated leadership to build scalable, best-in-class approaches to patient recruitment, referrals, and enrollment across our national cardiovascular research enterprise. Position Summary The Research Referrals and Enrollment Optimization Lead is a research operations leader responsible for developing, implementing, and continuously optimizing a network-wide strategy for patient recruitment, referrals, and enrollment into cardiovascular clinical research studies across CVAUSA practices. Reporting to the Director of Research, this role leads a critical body of work within Cardiovascular Research Solutions: building a recruitment and enrollment playbook and ensuring its effective execution across sites. This individual will work closely with practice leadership, research staff, sponsors, CROs, and CVAUSA’s central research team to evaluate current recruitment performance, implement proven strategies, and build the infrastructure and teams required to consistently meet and exceed enrollment goals for CVAUSA’s portfolio of cardiovascular clinical research studies. The ideal candidate brings deep experience optimizing recruitment and enrollment across multisite research programs, strong familiarity with late-stage trial operations, and the ability to lead both strategy and execution in a fast-paced, high-growth environment. --- Key Responsibilities · Design, implement, and maintain a network-wide recruitment, referrals, and enrollment playbook for cardiovascular clinical research. · Identify and standardize proven strategies to optimize patient identification, outreach, enrollment, and retention across diverse practice settings. · Develop scalable approaches that can be adapted to both less experienced and highly experienced research sites. · Develop approaches to use data analytics, EHR-based search tools, and other technologies to identify eligible patients for active studies. · Partner with internal teams and vendors to design workflows that integrate recruitment efforts into routine clinical care. · Establish best practices for patient outreach, follow-up, and engagement to maximize conversion from referral to enrollment. · Work directly with CVAUSA practices to assess current recruitment performance and identify gaps or barriers to enrollment. · Support sites in designing and implementing customized recruitment and referral strategies aligned with study requirements and local market dynamics. · Provide hands-on guidance and performance feedback to help sites improve enrollment consistency and sustainability. · Develop and support strategies for engaging community partners and referral sources to increase research awareness and referrals. · Partner with marketing and communications resources to support patient-facing recruitment materials and campaigns, as appropriate. · Promote ethical, compliant, and patient-centered recruitment approaches across the network. · Establish best practices to support participant retention and study completion. · Promote strategies that enhance the patient experience while maintaining protocol adherence and data quality. · Build, lead, and mentor a team responsible for executing recruitment and referral strategies across the network. · Foster a culture of accountability, collaboration, and continuous improvement. · Partner closely with CVAUSA’s central research leadership, site operations leaders, business development, and sponsors/CROs. · Contribute to network-level research strategy and enrollment planning for new trials. · Serve as a subject-matter expert in patient recruitment and enrollment within the cardiovascular research ecosystem. --- Qualifications Required · Bachelor’s degree. · 5+ years of experience leading or optimizing patient recruitment and enrollment within a multisite clinical research network, CRO, or sponsor environment. · Deep understanding of proven recruitment, referral, and retention strategies for late-stage clinical trials. · Strong familiarity with use of EHR tools, data analytics, and technology-enabled recruitment approaches. · Experience working directly with research sites to evaluate and improve recruitment performance. · Demonstrated ability to build and lead teams executing complex operational strategies. · Solid understanding of Phase II–IV clinical trial organization and startup processes. · Willingness and ability to travel approximately 25% nationally. Preferred · Experience in cardiovascular clinical research strongly preferred. · Prior experience working with community-based or private practice research networks. · Experience partnering with marketing, communications, or patient engagement teams in a regulated research environment. --- Key Attributes · Passionate about clinical research and improving patient access to innovative therapies. · High energy, high integrity, and comfortable working in a fast-paced, growth-oriented environment. · Strategic thinker with strong execution skills. · Data-driven, solutions-focused, and operationally rigorous. · Excellent communicator and relationship-builder with the ability to influence across stakeholders. · Thrives in ambiguity and enjoys building programs and teams that scale. --- Why Join Cardiovascular Associates of America This role offers a unique opportunity to design and lead one of the most impactful functions in a national cardiovascular research network: ensuring that the right patients are identified, engaged, and enrolled in high-quality clinical research. You will work alongside a mission-driven central research team while supporting practices on the front lines of patient care. At CVAUSA, your work will directly shape how clinical trials are staffed, supported, and successfully enrolled—accelerating the development of new cardiovascular therapies and expanding patient access to cutting-edge care. This is not just recruitment—this is building the future of community-based cardiovascular clinical research.

The Medical Assistant will support the Heart Failure Program by coordinating patient care and ensuring excellent patient satisfaction. Responsibilities include patient enrollment, engagement, and follow-up care management. | Candidates must be a Certified Medical Assistant and have a high school diploma or GED. At least 3 months of experience in a medical office setting is preferred. | Novocardia, a division of CVAUSA, is on a mission to revolutionize cardiovascular care and empower clinicians across the United States to consistently deliver high-quality, prevention-focused, value-based, patient-centered care. Chronic disease is the dominant cause of avoidable healthcare spending and death in the United States and worldwide. Fortunately, much of this disease burden and associated spending is potentially avoidable through delivery of more proactive, prevention-focused care. We are deeply passionate about improving care quality, and providing more Americans with access to great, evidence-based chronic disease care. We are looking for high integrity, mission-oriented people who are passionate about improving the quality and value of chronic disease in America, excited to join a dynamic, rapidly growing, and diverse team. We are looking for a talented, goal-oriented, and proactive team player who will play a key role as the Medical Assistant in supporting the medical team and our patients. Who You Are: You have high integrity, humble, ambitious, passionate about providing quality care, learning-oriented and patient-centric. Come join us! Job Responsibilities: The Medical Assistant will function as a critical member of the Heart Failure Program and will work closely with the heart failure clinical team to provide excellent patient care, satisfaction, and ensure that our patients come first. Responsible for the enrollment, engagement, and coordination of patients throughout the Heart Failure Program and other value-based care management programs. Oversee the remote team’s telehealth schedule. Experience with telehealth (video and/or phone) a plus. Contact and coordinate patients after hospital discharge for transitional care management. Coordinate patient care with the remote patient monitoring care team. Initiate patient intake over the phone including, but not limited to, patient symptoms, vital signs, questionnaires, surveys and SDOH needs. Provide excellent patient-centric care by ensuring that patient needs are being met. This may include medication reconciliation, coordinating lab tests, imaging, testing and referrals. Responsible for maintaining and managing a patient cohort that requires frequent follow-up calls, care management and coordination. Must meet minimum performance metrics and goals Recognize and identify patient situations that require escalation to the appropriate care team provider. In coordination with office support, assist the provider with the patients’ ongoing health care: Maintain and update patient records confidentially and accordingly. Ensure medical records and lab results are in patient charts prior to appointments, and obtain missing records as needed. Follow prescription refill procedures. Collect and record updated insurance information from patients. Organize, plan and deliver patient education and information to patients and caregivers. Must have excellent organizational skills. This role requires remote management of patients located in different practices and may include different states. Must be able to recognize and respond appropriately to urgent/emergent situations per protocols. Perform clerical duties such as processing telephone calls, voice messages, and digital messages, faxing, etc. as needed. Perform basic triage per protocols. Ensure work processes are documented accordingly. Participate in interdisciplinary team meetings and work regularly with team staff to ensure optimal patient outcomes Perform other duties as assigned. Qualifications and Background: Certified Medical Assistant through the National Medical Assistant Certification exam (i.e. AAMA or NCCT) within one year of issuance. High school diploma or GED Experience: At least 3 months’ experience in a prior medical office setting preferred. Skills: Strong computer skills required as different programs, applications and websites will be utilized. Knowledge of medical terminology and medication procedures. Cardiologist experience is a plus, but not required. Enjoy providing comprehensive healthcare, being a great team player and building relationships with people remotely. Goal-oriented and solutions-driven. Must be committed to meeting excellent performance metrics and delivering team wins. Strong organizational and interpersonal skills. Basic knowledge of CPT & ICD-10 coding procedures. Ability to multi-task, prioritize and coordinate duties efficiently and effectively. Demonstrate the ability to remain calm, organized and effective in a busy work environment. Ability to communicate effectively in the English language in person, by phone and in writing. Adherence to all policies and procedures, including but not limited to standards for safety, attendance, punctuality, and personal appearance. Proficiency in working with electronic health records, such as Athena, eCW, NextGen, as well as Microsoft Word and Excel is preferred. This position is remote. A dedicated space to ensure patient privacy with reliable broadband is required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job Type: Full-time Schedule: Monday to Friday Salary: $18-20 per hour, depending on experience Benefits: 401(k) Health insurance Dental insurance Vision insurance Disability insurance Life insurance Paid time off CVAUSA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law. This is a remote position in Orlando, FL