Cardinal Group Companies

Provide administrative support for employee relations, manage HR documentation, and coordinate employee lifecycle processes. | 2-4 years of HR experience, proficiency in HRIS platforms, strong organizational skills, and a bachelor's degree in HR or related field. | POSITION: Employee Relations Coordinator COMPENSATION: Pursuant to Colorado regulations, if this job is performed in Colorado, the salary range is $62,000 - $67,000 plus bonus potential. Eligible to participate in the company benefits plan. We offer health, vision, dental, and pet insurance. We offer a 401(k) retirement plan, student loan assistance, licensing and continuing education reimbursement, parental leave, and housing allowances or gifts. SUMMARY: The Employee Relations Coordinator provides essential administrative and operational support to the People & Culture team. This role focuses on the meticulous management of HR documentation, the processing of employee lifecycle changes, and assisting with the administrative side of employee relations and organizational transitions. WHAT WILL BE REQUIRED OF YOU? (including but not limited to) • ER Support: Act as the first point of contact for performance and disciplinary tickets. Ensure all necessary documentation (statements, prior warnings) is collected and organized before escalating to HR leadership for final feedback. • Separation Logistics: Coordinate the administrative processing of involuntary terminations and RIFs. Generate separation agreements from approved templates and maintain the accuracy of selection logs. • Unemployment Claims: Manage the submission of documentation for unemployment claims. Monitor state portals for deadlines and gather historical performance data for the leadership team to use in hearings. • 1099 Administration: Maintain the centralized database for independent contractors. Ensure all 1099s have active, signed contracts on file and manage the onboarding/offboarding workflow for non-employee workers. • Internal Offers: Generate internal offer letters for transfers and promotions based on pre-approved pay bands. Flag any variances to the Compensation Analyst for review. KEY COMPETENCIES • HR Expertise • Communication Skills • Organizational Skills • Problem-Solving Skills • Adaptability • Collaboration and Teamwork • Compliance and Regulatory Knowledge WHAT EXPERIENCE & EDUCATION SHOULD YOU HAVE? • Experience: 2–4 years of experience in an HR Coordinator, Assistant, or Junior Generalist role. • ER Exposure: Proven experience handling confidential personnel files and sitting in on sensitive meetings (terminations, grievances) as a note-taker or witness. • Technical Skills: Proficiency in HRIS platforms (e.g., Workday, ADP, UKG) and Microsoft Excel. Experience drafting formal business correspondence and legalistic templates (contracts or offer letters). • Administrative Precision: High attention to detail; ability to manage high-volume paperwork with zero room for error, particularly regarding RIF documentation and pay data. • Education: Bachelor’s degree in Human Resources, Business, or a related field (or equivalent years of experience). SPECIFIC KNOWLEDGE, SKILLS & ABILITIES • Functional working knowledge of payroll processes, human resources practices, and employee benefits administration • Understanding of FLSA (Fair Labor Standards Act) and ADA (Americans with Disabilities Act) standards • Ability to multitask effectively and manage directions from multiple sources while meeting deadlines • Capacity to maintain confidentiality, when required • Advanced knowledge of UKG HRIS or similar HR systems • Aptitude to adapt HR approaches and strategies based on organizational needs and external changes • Proficiency in computer skills, including word processing software, spreadsheet software, presentation software, Adobe software, email management, digital calendars, and video conferencing PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the Team Member is regularly required to use hands to finger, type, handle, or feel and talk or hear. The Team Member is frequently required to stand; walk; reach with hands and arms, and stoop, or squat. The Team Member is often required to sit. The Team Member must be able to push, pull, lift, carry, or maneuver office products and supplies of up to twenty (20) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Routine local travel is required to attend training classes, client visits, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Overnight travel required to attend training, property visits, and other situations necessary for the accomplishment of special projects that may be assigned from time to time but no more than 30%. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their Team Leader.

Oversee property operations, manage onsite teams, and maintain client relationships to ensure operational excellence. | Requires 3-5 years of industry experience, strong leadership skills, and the ability to manage multiple communities and client relationships. | POSITION: Portfolio Manager COMPENSATION: Pursuant to state regulations, the salary range is $90,000-$105,000 plus bonus potential. Eligible to participate in the company benefits plan. We offer health, vision, dental, and pet insurance. We offer a 401(k) retirement plan, student loan assistance, licensing and continuing education reimbursement, parental leave, and housing allowances or gifts. Summary The Portfolio Manager is primarily responsible for overseeing on-site operations from the corporate level across an assigned portfolio of residential housing communities. This position requires a combination of operational and strategic focus while directly managing the onsite leaders toward achieving operational excellence in accordance with Cardinal Group and client standards. The incumbent is responsible for all aspects of their assigned communities, including compliance, staffing, resident satisfaction, occupancy, achievement of revenue targets, expense management, and other budgetary goals. This leader will provide our clients, our on-site Community Managers, and our residents with exceptional service in the execution of their essential functions. Portfolio Oversight RESPONSIBILITIES (Including but not limited to) • Ensure adherence to the responsibilities and obligations of the Company’s Property Management Agreements (PMAs) in close collaboration with the Director, Operations and with the CGC legal and compliance teams while serving as the key point of contact between Cardinal Group HQ and the on-site teams for each assigned portfolio of communities. • Directly manage each on-site Community Manager, including providing operational support, guidance, direction, professional development, performance management, and ensuring the execution of their essential functions in accordance with expectations. • Assist in the on-boarding of new Community Managers, including leading the preparation and execution of the orientation agenda and continued mentoring, additional training, or support needed from hire through the first 90 days of employment. • Accountable for various key financial components related to community operations, including payroll, bonus processing, accounts receivable, budget variance, etc. • Regularly work to increase the level of engagement, team member satisfaction and experience of all HQ and on-site team members within assigned communities. • Lead the planning, logistics, and execution of the TURN process for each community within the assigned portfolio of communities, including vendor management, invoicing, scheduling, etc. • Conduct weekly or bi-weekly group calls with Community Managers from each of the assigned communities within the portfolio. • Monitor and instill urgency related to staffing, including Team Member retention, job posting, candidate sourcing, interviewing, hiring, and onboarding. • Ensures adherence to client-required reporting processes, templates, and schedules. This includes, but is not limited to, the annual planning and budget preparation process, weekly and monthly reporting, and monthly financial reporting in partnership with the accounting team. • Motivate the team through positive recognition and strong leadership giving emphasis on the company’s Culture of excellence, rooted in diversity, equity, and inclusion. • Prepare, analyze, and communicate various reports weekly, monthly, quarterly, and annually aimed at tracking and forecasting community performance in each respective area. • With direction from the VP of Operations and/or Director of Operations, prepare annual operating and capital budgets, marketing plans, and business strategy for all communities within the assigned portfolio. • In alignment with the Director, Operations vision for the assigned portfolio of communities, implement, execute on, and revise detailed sales, leasing, and operational plans, programs, and processes that lead initiatives to achieve occupancy and revenue goals. • Ensure that each assigned community adheres to all organizational policies, procedures and practices, follow professional and regulatory standards, and further organizational success through flawless execution. • Travel to assigned communities required as the needs of the business dictate. Serve as temporary on-site managerial support in the absence of a Community Manager, whether due to open positions, leaves of absence, or other situations as needed. Client Relations • Develop and maintain strong business relationships with property ownership, oversee property management review, and manage investor/owner communications and reporting. • Lead monthly and quarterly calls with each client aimed at providing financial updates, operational metrics updates, general information, and to answer questions / receive direction. • Coordinate and conduct regular inspections of assigned communities to ensure proper curb appeal, leasing and maintenance operations, and delivery of our brand promise to residents, team members, and the community at large. • Acquire, maintain, and continually exhibit a strong understanding of community housing markets across the country; understand trends, economic cycles, and new development; and be prepared to proactively recommend and implement changes to ensure continued success regardless of market conditions. Business Strategy • Provide operational assessments as assigned, including written reports for new or existing communities, articulating observations and recommendations for each facet of the assessment. • Participate in annual business planning, Capex, PPM reviews, auditing, contract proposals, new business responsibilities, NAA lease reviews, and other administrative duties as assigned by the VP of Operations and/or the Director of Operations. • Participate in new business presentations and assist the Business Development Team with deliverables including but not limited to budgets, market studies, and pricing exercises. • Acquire and consolidate feedback and insights into company initiatives, operational processes, policies, and standard operating procedures. • Collaborate with other Cardinal Group operators with the aim of generating strategic, operational, financial or investment recommendations for client consideration/implementation. Qualifications • Bachelor's degree • 3-5 years of relevant industry experience • Skilled in developing and maintaining strong client relationships • Successful leadership and motivation of direct reports in previous roles • Excellent time management and organization skills • Ability to meet strict deadlines and prioritize tasks • Excellent analytical skills, attention to detail and a strong work ethic • Ability to problem solve and find innovative solutions • Willing to travel a minimum of 8-12 weeks per year • Professional written and verbal communication skills • Brings a positive attitude and great interpersonal skills required • Ability to embody the Cardinal Culture and Cardinal’s Core Values every day WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents primarily work in an office environment but also have frequent exposure to outside of apartment buildings and in all areas of the property including amenities and have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is regularly required to use hands to finger, type, handle, or feel and talk or hear. The Team Member regularly required to stand; walk; reach with hands and arms, and climb, stoop, or squat. The Team Member is often required to sit. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and must be able to work inside and outside in all weather conditions including, but not limited to rain, snow, heat, hail, wind and sleet. The Team Member must be able to push, pull, lift, carry, or maneuver office products and supplies of up to twenty (20) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Routine local travel is required to attend training classes, client visits, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Overnight travel required to attend company functions, training, property visits, and other situations necessary for the accomplishment of special projects that may be assigned from time to time. The above job description is not intended to be an all inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their Team Leader.

Support and improve portfolio-wide metrics, quality control, and operational reporting for Cardinal Group. | 3-5 years of experience in finance, operations, or systems, with strong analytical, organizational, and communication skills. | POSITION: Operations Analyst DIRECT REPORT: Director of Operations COMPENSATION:Pursuant to Colorado regulations, if this job is performed in Colorado, the salary range is $75,000 - $85,000 plus bonus potential. Eligible to participate in the company benefits plan. We offer health, vision, dental, and pet insurance. We offer a 401(k) retirement plan, student loan assistance, licensing and continuing education reimbursement, parental leave, and housing allowances or gifts. Summary The Operations Analyst will be tasked with planning and executing project management related functions with a specific focus on reporting of portfolio-wide metrics, portfolio-wide quality control and compliance, management of operational tools, resources and procedures, participation in the development of Cardinal’s business intelligence platform, and a general support Cardinal Group’s managed portfolio. RESPONSIBILITIES (Including But Not Limited To) • Directly support the Cardinal Group Operations teams in the areas outlined above in the Summary. • Collaborate directly with the systems, IT and data teams to provide operational input for any relevant projects in our data and business intelligence systems. • Collaborate with the learning and development team to improve the delivery of new training content in the areas of data literacy and functional use of our business intelligence systems and data platforms. • Manage the production of company-wide reporting, including (but not limited to) Accounts Receivable, Portfolio Performance Metrics, community attributes, and Cardinal Companies’ product penetration. • Analyze portfolio metrics to discover operating trends across the portfolio, with a focus on maximizing revenue from all existing and future revenue streams at Cardinal Group Companies. • Provide quality-control functions to ensure compliance with Cardinal Group’s operational schedules or best practices as it relates to turnover, annual planning, and other areas to be assigned. • Other tasks as assigned by the Vice President, Management Services. • Work in concert with other Cardinal Group Companies with a focus on overall data integrity • Participate in Cardinal U training as required and champion the Cardinal Culture. Qualifications • 3-5 years of relevant industry experience in finance, operations, and systems • Excellent time management and organization skills as well as a professional attitude • Ability to meet strict deadlines and prioritize • Must have EXCELLENT analytical skills, attention to detail and a strong work ethic • Ability to problem solve and think outside of the box • Ability to travel a minimum of 4-8 weeks per year • Professional written and verbal communication as well as great interpersonal skills required • Customer service focused (i.e., generating accurate and timely results and effectively communicating to team members, co-workers, and management) • Bachelor’s degree preferred • Ability to embody the Cardinal Culture and Cardinal’s Core Values every day WORK ENVIRONMENT The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work both inside and outside of apartment buildings and in all areas of the property including amenities and have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is regularly required to use hands to finger, type, handle, or feel and talk or hear. The Team Member is regularly required to stand; walk; reach with hands and arms, and climb, stoop, or squat. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and must be able to work inside and outside in all weather conditions including, but not limited to rain, snow, heat, hail, wind and sleet. The Team Member must be able to push, pull, lift, carry, or maneuver office products and supplies of up to twenty (20) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Routine local travel is required to attend training classes, client visits, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Overnight travel required to attend company functions, training, property visits, and other situations necessary for the accomplishment of special projects that may be assigned from time to time. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their Team Leader.

Manage rent collection, resident communications, and accounts payable for housing communities, supporting property teams with financial and resident account management. | Requires 3-5 years in property management, experience with property-level accounting, and strong customer service skills; familiarity with Yardi or Entrata preferred. | POSITION: Specialist, Centralized Accounts COMPENSATION: Pursuant to Colorado regulations, if this job is performed in Colorado, the salary range is $21-$24 per hour plus bonus potential. Eligible to participate in the company benefits plan. We offer health, vision, dental, and pet insurance. We offer a 401(k) retirement plan, student loan assistance, licensing and continuing education reimbursement, parental leave, and housing allowances or gifts. Summary As a Centralized Accounts Specialist, you are primarily responsible for rent collection, delinquency notices, resident communications, and accounts payable for an assigned group 4-6 conventional and student housing communities within the Cardinal Group portfolio. This role is part of Cardinal Group’s new centralized services team and work may be performed remotely or at our HQ office in Denver, CO. Although your role may be remote and reports to the centralized services leadership team, you will work closely with the onsite team members to provide consistently excellent customer service to our future and current residential customers. ESSENTIAL RESPONSIBILITIES (Including But Not Limited To) • Manage the automated issuance of rent reminders and delinquency notices to residents at all assigned communities. • Initiate phone and email communications with delinquent residents and any co-applicants or guarantors. • Support future and current residents with ledger discrepancies and the posting/removal of charges at the direction of the Community or Portfolio Manager. • Provide resources for payment plans and rental assistance programs where applicable. • Issuance of move-out statements to vacating residents. • Processing of community accounts payable and accounts receivables, including the posting of all purchase orders and invoices for assigned communities. • Oversee the vendor credentialing process for new and unregistered vendor through our credentialing platform, OpTechnolgy. • Submission of expense reclassifications and accruals as directed by property accounting team for monthly financial reporting. • Assist community teams with lease and charge audits. • Offer efficient and courteous responses to all resident and community requests. • Pursue educational opportunities and developmental growth opportunities • Other responsibilities as assigned or required based on the needs of the business. • Participates in Cardinal U training as required. Preferred Qualifications • 3 - 5 years of experience in property management • 1 - 2 years of experience with property-level accounting and resident account management • High school diploma or GED equivalent is required, a bachelor’s degree preferred • Maintains a consistent level of professional customer service. • Excellent written communication skills, especially short form for easily digestible with pointed, relevant information • Demonstrated ability to pay close attention to details and perform tasks with consistent accuracy • Working knowledge of Yardi / Entrata is preferred. • Ability to thrive in a fast-paced environment and manage multiple projects simultaneously. • Ability to embody the Cardinal Culture and Cardinal Core Values every day. Work Environment / Physical Demands The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents primarily work in an office environment but may also have frequent exposure to outside of apartment buildings and in all areas of the property including amenities and have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, type, handle, or feel and talk or hear. The employee regularly required to stand; walk; reach with hands and arms, and climb, stoop, or squat. The employee is often required to sit. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and must be able to work inside and outside in all weather conditions including, but not limited to rain, snow, heat, hail, wind, and sleet. The employee must be able to push, pull, lift, carry, or maneuver office products and supplies of up to twenty (20) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Routine local travel may be required to attend training classes, client visits, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Overnight travel required to attend company functions, training, property visits, and other situations necessary for the accomplishment of special projects that may be assigned from time to time. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Ensure accurate recording and analysis of property-related financial transactions, support audits, and improve accounting processes. | 3-5 years of property or real estate accounting experience, proficiency in accounting software, strong Excel skills, and knowledge of GAAP. | POSITION: Property Accounting Analyst (Full Time, Exempt) COMPENSATION: Pursuant to Colorado regulations, if this job is performed in Colorado, the salary range is $70,000-$85,000 with an opportunity for a bonus. Eligible to participate in the company benefits plan. We offer health, vision, dental, and pet insurance. We offer a 401(k) retirement plan, student loan assistance, licensing and continuing education reimbursement, parental leave, and housing allowances or gifts. Summary As a Property Accounting Analyst, you will play a crucial role in the financial operations of our property management portfolio. Your primary responsibility will be to ensure accurate and timely recording of property-related transactions, perform a detailed analysis of financial data, and support the overall property accounting function. Working closely with the accounting team, you will contribute to the financial success of the organization by providing valuable insights, conducting financial audits, and maintaining compliance with accounting standards. RESPONSIBILITIES (Including But Not Limited To) • Collaborate with the accounting and property management teams to ensure accurate and timely collection and reporting of property-related financial data. • Review and analyze property financial data as part of the month-end close cycle including revenue, expenses, and operating costs. • Perform monthly, quarterly, and annual reconciliations of property-related accounts, ensuring completeness and accuracy of financial data. • Support internal and external audits by providing necessary documentation, explanations, and reconciliations related to property accounting. • Implement and maintain effective internal controls to safeguard and ensure financial data accuracy. • Prepare ad-hoc financial reports, presentations, and analysis as required by the ownership and management teams. • Identify opportunities to streamline property accounting processes, improve efficiency, and enhance the accuracy of financial reporting. • Collaborate with cross-functional teams to implement process improvements and automation initiatives. • Participate in system implementations and upgrades related to property accounting systems. • Participates in Cardinal U training as required. Qualifications • Bachelor's degree in Accounting, Finance, or a related field. • Proven experience, 3-5 years in property accounting, real estate accounting, or related roles. • Strong knowledge of generally accepted accounting principles (GAAP) and property accounting principles. • Proficiency in accounting software and ERP systems. Experience with property management systems is a plus. • Advanced Excel skills and ability to work with large datasets. • Excellent analytical and problem-solving abilities with strong attention to detail. • Effective communication skills, both verbal and written, with the ability to present complex financial information in a clear and concise manner. • Ability to work independently and collaboratively in a fast-paced, deadline-driven environment. • Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously. • Ability to embody the Cardinal Culture and Cardinal Core Values every day. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is regularly required to use hands to finger, type, handle, or feel and talk or hear. The Team Member is frequently required to stand; walk; reach with hands and arms, and stoop, or squat. The Team Member is often required to sit and must be able to push, pull, lift, carry, or maneuver office products and supplies of up to twenty (20) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Routine local travel may be required to attend training classes, client visits, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Non-routine, overnight travel may be required to attend company functions, training, property visits, and other situations necessary for the accomplishment of special projects that may be assigned from time to time. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their Team Leader.