CardFlight

The Product Marketing Manager will coordinate activities across various teams to ensure efficient product launches and market readiness. They will also be responsible for crafting product messaging and positioning to drive adoption and usage of the SwipeSimple product. | Candidates should have 2-4 years of experience in B2B SaaS product marketing or related roles, with strong writing and storytelling skills. Familiarity with tools like Salesforce and Pendo is preferred, along with the ability to manage complex timelines and collaborate across teams. | Title: Product Marketing Manager Reports to: Head of Marketing Experience: 4 - 7 years Salary: $120,000 - $140,000 Target Bonus: $12,000 Position: Love understanding customers and turning insights into go-to-market that moves adoption? Join CardFlight to shape the story and growth of SwipeSimple, our flagship small-business payments product, and help drive attachment and usage for value-added services (VAS). Your mission is to turn knowledge gaps and merchant pain points into clear stories, launches, and adoption success. Success for our SwipeSimple payments product means shortening time-to-first-transaction, boosting advanced-feature activation, lifting win rates vs. key competitors for sellers and resellers, driving revenue-team adoption of your content, and increasing VAS attach rates. What you’ll be responsible for: Cross-functional orchestration: Coordinate activities across Product, Partnership, Inside Sells, Customer Ops, and marketing so new products and features are brought to market efficiently and effectively. Commercialization planning: Partner with Product Management well in advance of releases to ensure market readiness; pressure-test pricing and packaging, enablement, support flows, legal/compliance, beta feedback, and manage creation of marketing materials to ensure smooth product and feature releases. Own product messaging: for SwipeSimple features and VAS; write the narrative, tell the stories, and keep them current. Positioning & differentiation by persona: Identify competitive positioning against the market for each of our core personas; craft customer-focused narratives that highlight product value. Sales enablement & asset creation: Collaborate with marketing, product, and outside design support to build product-focused messaging and creative assets (sell sheets, videos, presentations, webinars, pitch decks, digital content) that resonate with target audiences. Revenue team support: Clearly articulate the value proposition to each impacted revenue team; deliver tools that support the selling process (battlecards, talk tracks, demo flows, objection handling). GTM & product launches: Manage end-to-end launch planning and adoption programs across web, email, in-app, and events; coordinate timelines, owners, and success metrics. Customer & competitive insight: Interview merchants, meet with resellers, synthesize JTBD, ICPs, map pains to product proof, maintain actionable “how we win” guidance by audience and use case. Lifecycle & adoption: Run experiments (in-app nudges, email journeys, guides) that shorten time-to-value and increase feature usage and app attachment rates. Measurement: Define goals, instrument dashboards, and report impact (activation, adoption, attach, win rate, cycle time). What you’ll bring to the table: Experience: 2 - 4 years in B2B SaaS product marketing or adjacent GTM roles (product, growth, sales enablement). Payments/fintech experience preferred but not required. Strengths: Exceptional writing and storytelling skills. Customer interviews that turn into crisp messaging, benefits-led storytelling, and move people to action. Must be comfortable with data, funnel metrics, and experience design. Collaboration: Can manage complex cross-functional timelines and influence without authority. Tools (nice to have): Salesforce, Pardot, Pendo (or similar in-app tools), Zapier, SendGrid, Figma, Webflow and familiarity with reseller and verticalized GTM. Why You'll Love Being A Part Of Our CardFlight Team: US location-neutral work environment Home-office equipment stipend Flexible paid time off Employee Engagement (Lunch & Learns, team building events) Learning & Development culture Comprehensive health benefits Competitive compensation and company ownership/stock options And more!! As part of providing a great new‑hire experience and setting you up for success, all new hires are required to attend an in‑person onboarding session on their first day of employment. During this session, you’ll meet with a member of our People Team to help guide your onboarding, connect with a few local employees, and get an introduction to our culture and processes. The company covers all costs for this onboarding, including reasonable travel expenses, meals, and hotel accommodations. You will be asked to arrive the day before your official first day (typically a Sunday), and hotel expenses will be covered through the night of your onboarding day. You can choose one of the following onboarding locations (unless special accommodations are required, which can be discussed if applicable): Atlanta, GA Lincoln or Omaha, NE Nashville, TN New York City, NY Who we are: Whether they’re building great payment software or collaborating with a client, every CardFlight employee is committed to empowering small businesses to accept electronic payments with ease. Our team works primarily remote in over 25 US states with the ability to work in any US state and is passionate about delivering easy to use software to help small businesses accept payments from their customers. Joining our team means that you will be part of a fast-moving company, work collaboratively with others, and have a direct impact on making payments simpler for small businesses. Our signature product, SwipeSimple, is used by 125,000+ small businesses across the country. SwipeSimple is a software solution that enables small businesses to accept payments seamlessly via phone, tablet or computer. SwipeSimple is sold through a partner network comprising financial institutions, merchant service providers, and independent sales organizations. The solution is also sold directly by CardFlight through SwipeSimple Connect. More about the role: The target cash compensation range for this role is between $132,000-$152,000 annualized, consisting of an annualized base salary of $120,000 to $140,000 and an annualized target bonus of $12,000. In addition to a competitive base salary, this position is also eligible for cash bonus and equity awards based on factors such as experience and performance. At CardFlight, we lead with respect for one another, our customers and business partners, vendors, and prospective employees. Our objective is to ensure CardFlight team members are passionate about the growth of our company, supported in their personal growth and development, and connected to their colleagues. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Design, build, and support backend systems for transaction processing and settlement, mentor engineers, and collaborate on technical architecture and support. | 5+ years backend development experience, preferably with payments industry, strong technical design and leadership skills, and ability to work remotely in the US. | Whether they’re building great payment software or collaborating with a client, every CardFlight employee is committed to empowering small businesses to accept electronic payments with ease. Our team works primarily remote in over 25 US states with the ability to work in any US state and is passionate about delivering easy to use software to help small businesses accept payments from their customers. Joining our team means that you will be part of a fast-moving company, work collaboratively with others, and have a direct impact on making payments simpler for small businesses. We’re currently looking for a Senior Backend Software Engineer who will take a key role on our United States location-neutral team. You will have the opportunity to unlock new ideas and solutions for our products, solving problems and architecting solutions in CardFlight’s backend systems responsible for transaction processing and settlement. Our backend applications are primarily built with Ruby on Rails with some supporting microservices in Typescript and C#, our DevOps infrastructure is built on AWS, and CI/CD is handled via github actions. In this role, we value strong technical design and architecture skills with a proven ability to effectively balance tradeoffs between greenfield development and legacy code augmentation/refactoring. In addition, ideal candidates will exhibit strong communication, leadership, agility, attention to detail, and an interest in providing technical coaching for more junior engineers. Lastly, being able to context switch effectively and manage many concurrent tasks is a crucial aspect of this role. The position is US location-neutral remote, with opportunities to get together as a company and team throughout the year. What You’ll Do Developing and Building Design, create, and support backend systems for transaction processing and settlement Collaborate with a team of talented engineers to continuously build, ship, learn, and iterate on our products Stay up-to date with new technologies and best practices in backend software development to drive technical innovation required to deliver best-in-class applications Ensure product stability through testing and development of best practices Architecture and Design Design and implement robust services and APIs for long-term scalability and maintenance Assist in refactoring existing code to improve performance, security, and maintainability Technical Leadership & Mentoring Mentor and develop a high-performing team of engineers Set technical direction and best practices for the team Technical Support Support operations team with customer-facing technical issues Collaborate with third parties on code certifications What You’ll Bring To The Table 5+ years of backend software development; experience with the payments industry and/or payment processor integrations is a plus Experience mentoring and coaching less experienced engineers Experience designing and building quality and highly scalable applications Proven track record of delivering complex projects with high quality within timelines Superior communication and collaboration skills and interest in working with third parties Ability to motivate, coach, and provide guidance to the team Ability to be flexible and flourish in a fast-paced atmosphere while remaining focused with an attention to detail, working productively, and successfully juggling multiple tasks Why You'll Love Being A Part Of Our CardFlight Team US location-neutral work environment Home-office equipment stipend Flexible paid time off Employee Engagement (Lunch & Learns, team building events) Learning & Development culture Comprehensive health benefits Competitive compensation and company ownership/stock options And more!! As part of providing a great new‑hire experience and setting you up for success, all new hires are required to attend an in‑person onboarding session on their first day of employment. During this session, you’ll meet with a member of our People Team to help guide your onboarding, connect with a few local employees, and get an introduction to our culture and processes. The company covers all costs for this onboarding, including reasonable travel expenses, meals, and hotel accommodations. You will be asked to arrive the day before your official first day (typically a Sunday), and hotel expenses will be covered through the night of your onboarding day. You can choose one of the following onboarding locations (unless special accommodations are required, which can be discussed if applicable): Atlanta, GA Lincoln or Omaha, NE Nashville, TN New York City, NY Our signature product, SwipeSimple, is used by 125,000+ small businesses across the country. SwipeSimple is a software solution that enables small businesses to accept payments seamlessly via phone, tablet or computer. SwipeSimple is sold through a partner network comprising financial institutions, merchant service providers, and independent sales organizations. The solution is also sold directly by CardFlight through SwipeSimple Connect. The target cash compensation range for this role is between $192,000-$218,000 annualized, consisting of an annualized base salary of $182,000 to $208,000 and an annualized target bonus of $10,000. In addition to a competitive base salary, this position is also eligible for cash bonus and equity awards based on factors such as experience and performance. At CardFlight, we lead with respect for one another, our customers and business partners, vendors, and prospective employees. Our objective is to ensure CardFlight team members are passionate about the growth of our company, supported in their personal growth and development, and connected to their colleagues. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.