CapTech Consulting

Lead cross-functional teams to deliver complex initiatives and maintain client relationships. | Bachelor's degree and 8+ years in project/program management with Agile expertise and strong client management skills. | CapTech is a team of master builders, creators, and problem solvers who help clients grow efficient, successful businesses. We unite diverse skills and perspectives to transform how data, systems, and ingenuity enable each client to advance what’s possible in a changing world. As perceptive partners, our U.S-based consultants find inspiration in the unknown and enjoy getting our hands dirty solving our clients’ myriad of challenges. Across industries and business goals, we fuse technical depth and analytical prowess with creative savvy to move clients forward. This drive helps each organization use technology, management, and insight to turn ideas into action. Together, we create outcomes that exceed the expected — which is one of the reasons we’ve been on the Inc. 500/5000 list for over a decade. Job Description As a Program Manager / Account Manager with CapTech, your focus will be helping our clients deliver results against some of their most complex business and technology initiatives. The Program Manager / Account Manager will partner with and ensure the long-term success of our clients. Different projects could challenge you to succeed as a highly consultative senior management advisor or to drive highly visible technical projects based on your planning, execution, and client relationship management skills. The Program Manager / Account Manager will develop long-term relationships with our client stakeholders and ensure successful service delivery. Specific responsibilities for the Program Manager / Account Manager position include: Establish collaborative partnership with key stakeholders to assess and recommend optimal business and technical solutions. Lead cross-functional delivery teams to deliver impactful business outcomes. Develop integrated plans to establish, monitor, manage and report key milestones and deliverables. Support the triage and resolution of critical program or project issues and scope changes throughout the project phases. Develop a trusted advisor relationship with key client stakeholders and executive sponsors Build and maintain strong, long-lasting customer relationships. Perform hands-on project work, including analysis, design, process engineering, and change management, as needed by the project. Advocates for digital accessibility and inclusive design practices in all projects and client interactions. Qualifications Specific qualifications for the Program Manager / Account Manager position include: Bachelor’s degree in Business Administration, Computer Science, MIS or equivalent combination of education and experience PMP certification preferred. Proven account management or other relevant experience. Minimum 8 years of experience in project or program management role, preferably with full agile development life cycle experience. Demonstrated track record of successful ability to manage large and complex consulting engagements. Ability to assess client needs, identify omissions and gaps, and design optimal solution. Creative thinking and seeking innovative solutions to complex technical/business problems. Ability to establish immediate credibility with clients, build consensus, and achieve goals through influence. Excellent communication skills, listening, negotiation and presentation skills. Additional Information We want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions. You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way. Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we’ve launched extended benefits to help meet our employees’ needs. CapTech is committed to providing a flexible work environment and helping our employees achieve a work-life balance that suits their individual needs. Employees must be available to work onsite in a client location or a CapTech office as requested. We allow CapTech employees to work remotely when compatible with CapTech and client needs. Learning & Development – Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths Modern Health –A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life’s ups and downs Carrot Fertility –Inclusive fertility and family-forming coverage for all paths to parenthood – including adoption, surrogacy, fertility treatments, pregnancy, and more – and opportunities for employer-sponsored funds to help pay for care Fringe –A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them – ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more Employee Resource Groups – Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations Philanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects that support our communities. 401(k) Matching – Generous matching and no vesting period to help you continue to build financial wellness CapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness — each foundational to our core values. We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace. For more information about our Diversity, Inclusion and Belonging efforts, click HERE. At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.

Create and edit on-target copy for digital platforms, collaborate with UX and design teams, and support content strategy and project delivery. | 2+ years of professional copywriting experience, proficiency with content creation tools, strong collaboration and communication skills, and a portfolio demonstrating digital interface copy. | CapTech is an award-winning consulting firm that collaborates with clients to achieve what's possible through the power of technology. At CapTech, we're passionate about the work we do and the results we achieve for our clients. From the outset, our founders shared a collective passion to create a consultancy centered on strong relationships that would stand the test of time. Today we work alongside clients that include Fortune 100 companies, mid-sized enterprises, and government agencies, a list that spans across the country. Job Description CapTech's Customer Experience (CX) team seeks a talented, part-time hourly copywriter with strong editing skills and the ability to create on-time, on-target copy for web, mobile, and digital interfaces. This could be the right opportunity for you if: • You possess proven copywriting and editing skills, including UX copywriting best practices and writing for digital platforms, various types of content, and writing for internal and/or target audiences • You understand content marketing principles, including brand tone and voice. While following the tone and voice of client brands, you also drive innovation, taking that brand voice to new platforms and applications • You understand how to work side-by-side your UX and design partners, contributing content strategy as well as copy as you help the team drive toward a successful delivery of the entire experience • You understand fundamental technical considerations related to delivering dev-ready assets • You are a self-starter, yet able to take feedback from clients and direction from Content Managers and Creative Directors, all while collaborating closely with the entire project team • You are detail-driven with the ability to support and deliver work at the highest quality standards on or ahead of deadline Responsibilities may include: • CX project creative, content, research, and support, which may include both internal and client branding, marketing, and content writing • Collaborating in project teams by participating in design and UX activities and supporting the development of various deliverables Qualifications • A portfolio that showcases excellent web, mobile, and digital interface copy for projects for which you were the copywriter • Passion for writing concise, actionable, and universally understood headlines, subheads, body copy, and calls to action that engage and motivate people • Advanced proficiency with content creation tools like Microsoft Word and PowerPoint • Ability to collaborate with visual designers on typography, color, and layout • Proven ability to communicate concepts and solutions clearly and to present them in tandem with visual designs, using sketches, wireframes, storyboards, and high-fidelity mockups • Interest in seeking coaching and mentoring from colleagues with advanced content writing and UX expertise • Flexibility to attend key CX and client meetings and trainings • Flexibility when working through copy revisions, from initial brainstorming to execution and refinement • Robust prioritization skills for meeting deadlines and collaborative work • Experience editing and/or proofing quickly and within tight deadlines • 2+ years of professional experience • 4-year+ degree, B.A. in English, Communications, Journalism, or other similar field of study Preferred but not required: • Experience in a consulting or digital agency context • Experience writing or editing copy within InVision, Adobe Acrobat, and GatherContent Please include a link to your online portfolio with your application in order to be considered. Additional Information We want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions. You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way. Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we've launched extended benefits to help meet our employees' needs. • Learning & Development - Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths • Modern Health -A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life's ups and downs • Carrot Fertility -Inclusive fertility and family-forming coverage for all paths to parenthood - including adoption, surrogacy, fertility treatments, pregnancy, and more - and opportunities for employer-sponsored funds to help pay for care • Fringe -A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them - ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more • Employee Resource Groups - Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations • Philanthropic Partnerships - Opportunities to engage in partnerships and pro-bono projects that support our communities. • 401(k) Matching - Generous matching and no vesting period to help you continue to build financial wellness CapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness - each foundational to our core values. We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace. For more information about our Diversity, Inclusion and Belonging efforts, click HERE. As part of this commitment, CapTech will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Laura Massa directly via email [email protected]. At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship. #LI-LM1