Capital Markets Gateway

Manage product areas by gathering customer input, prioritizing requirements, leading design and engineering teams, planning releases, and monitoring progress to deliver fintech platform features. | At least 3 years software product management experience, strong Agile skills, excellent communication, passion for fintech, and preferably startup, API, or ECM experience. | The Company Capital Markets Gateway (CMG) is a financial technology firm that is modernizing the equity capital markets (ECM). CMG connects investors and underwriters via a neutral platform that delivers integrated ECM data and analytics, unrivaled transparency, and workflow efficiencies. Providing a digital system of record for firm-wide deal activity, CMG helps clients make more timely, better-informed decisions. Launched in 2017 by a team of ECM practitioners, the CMG platform is currently relied upon by nearly 100 buy side firms representing$12 trillion in AUM and 15 investment banks. For more information, please visit www.cmgx.io. We celebrate diversity and are committed to creating an inclusive work environment. CMG is an equal opportunity employer. Product Manager CMG is searching for aproduct manager. In this role, you will manage a few critical product areas of our innovative capital markets platform. You willinteract with our customers to identify their needs, and you will lead a cross-functional team to deliver product featuresto improve our customers’ workflows. CMG brings ground-breaking solutions to capital markets. We welcome you to join us on this exciting mission. \n Responsibilities Gather input from customers and stakeholders. Work with product leadership to prioritize requirements and formulate product plan. Lead a cross-functional team with design and engineering to define product features and ideate solutions. Translateproduct requirements into clearly defined user stories and acceptance criteria. Apply Agile methodologyto plan iterative product implementation. Inspire the team to deliver high-quality product features to deliver value and delight to our customers. Plan release rollout, conduct acceptance testing, and work with customer success team to deploy new features to customers. Collaborate with other teams to handle interdependencies in building a large-scale financial technology platform. Monitor progress and risks. Continuously gather user feedback. Resolve issues and make adjustments to keep projects on track and keep focus on optimal outcome. Qualifications At least 3 years of software product management experience. Strong understanding and experience working with Agile methodologies. Strong product management skills. Proven record of delivering successful software products. Good team player and excellent interpersonal skills. Good written and verbal communication skills. A passion for enterprise financial technology products. Analytical mindset to comprehend and solve complex product problems. Nice to Have Technical knowledge or experience as a software engineer Previousexperience at a startup GQL or API experience FinTech industry experience ECM experience Our Values We innovate with purpose We focus on outcomes vs. output We believe diverse and inclusive teams fuel innovation We are humble yet candid We do right by the customer What we offer Competitive compensation 401K employer matching Health, Dental and Vision benefits Flexible time off Top-of-the-line MacBook computers Strong, entrepreneurial culture \n $120,000 - $150,000 a year The successful candidate’s salary will be determined by non-discriminatory factors such as skills and experience. Additionally, this role is eligible to participate in our benefits program including health, dental, vision, 401K, paid time off, and our equity plan. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. \n CMG embraces our ongoing commitment to building a culture reflecting the people, perspectives, and passions it represents. We will accept nothing less than equity, inclusion, and belonging for all. With the only constant in life being change, we will always listen, learn, and improve for the betterment of our teams, customers, and communities. CMG is proud to be an Equal Opportunity Employer.

Own and lead the product roadmap for identity and access management services, collaborating with customers and engineering to deliver secure, scalable solutions. | Requires at least 2 years of technical product management experience, strong understanding of software/network architecture, relational databases, APIs, agile, and preferably IAM product experience. | The Company Capital Markets Gateway (CMG) is a financial technology firm that is modernizing the equity capital markets (ECM). CMG connects investors and underwriters via a neutral platform that delivers integrated ECM data and analytics, unrivaled transparency, and workflow efficiencies. Providing a digital system of record for firm-wide deal activity, CMG helps clients make more timely, better-informed decisions. Launched in 2017 by a team of ECM practitioners, the CMG platform is currently relied upon by nearly 100 buy side firms representing$12 trillion in AUM and 15 investment banks. For more information, please visit www.cmgx.io. We celebrate diversity and are committed to creating an inclusive work environment. CMG is an equal opportunity employer. The Role CMG is looking for a technical product manager for our identity and access management services. These services include authentication, access control, account management, and customer identity reconciliation. We are building world class products forcapital markets at CMG. Our identity services accordingly need to be world class to address the complex requirements in our unique business domain. In this role, you will act as the product ownerof these critical services to lead the effort to build innovative solutions. You will work closely with customers and other internal teams toidentify, define, analyze, prioritize, and refine product requirements. You will also collaborate with engineers to build secure, scalable, and creative solutions. \n Responsibilities Be the go-to person for data services,identity, and access management for everyone at CMG Own the product roadmap for data services, identity and access management services. Define the product vision by working with customers and internal stakeholders. Identify gaps in existing products. Devise product plan to achieve business objectives Work with engineering toidentify problems and evaluate solution options Participate in risk assessments for our data services, access management and identity platform. Take ownership of any related risks / vulnerabilities by planning product delivery to mitigate risks Independently author well-written technical and functional feature requirements in the form of user stories and acceptance criteria for complex technical use cases Maintain a prioritized backlog of user stories, features, and defects Inspire and motivateengineers and other team members to deliver innovative solutions with an appropriate sense of customer-centric urgency Work with engineering to apply Agile development methodology to deliver product features that solve real customer problems and achieve real business results Monitor progress and make constant adjustments based on larger strategic objectives Qualifications A passion for solving complex technical product problems A bachelor’s degree in technology or related fields At least two years of technical product management or development experience At least two years of product management experience Solid understanding of software and network architecture Solid understanding of relational databases and API Excellent analytical skills Strong understanding and experience working with agile methodologies Good team player and excellent interpersonal skills Good written and verbal communication skills Understand the challenges and nuances of SaaS products Nice to Have Prior experience with data services, identity and access management products such as user authentication services, SSO integration, 3rd party OAuth, directory, and resource access control via users, groups, policies, divisions, federations, etc Experience designing and implementing SSO solutions involving: OAuth 2.0 and Open ID connect authorization flows and their implementation in the context of Oracle tooling Federation with SAML against 3rd party identity providers Multi-factor authentication Previousexperience at a startup FinTech industry experience Our Values We innovate with purpose We focus on outcomes vs. output We believe diverse and inclusive teams fuel innovation We are humble yet candid We do right by the customer What we offer Competitive compensation 401K employer matching Health, Dental and Vision benefits Flexible time off Top-of-the-line MacBook computers Strong, entrepreneurial culture \n $120,000 - $150,000 a year The successful candidate’s salary will be determined by non-discriminatory factors such as skills and experience. Additionally, this role is eligible to participate in our benefits program including health, dental, vision, 401K, paid time off, and our equity plan. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. \n CMG embraces our ongoing commitment to building a culture reflecting the people, perspectives, and passions it represents. We will accept nothing less than equity, inclusion, and belonging for all. With the only constant in life being change, we will always listen, learn, and improve for the betterment of our teams, customers, and communities. CMG is proud to be an Equal Opportunity Employer.

The Customer Success Manager will engage proactively with clients to identify needs and drive product adoption while providing responsive support. They will also manage client inquiries, diagnose issues, and contribute to strategic initiatives to enhance the customer experience. | Candidates must have at least 2 years of experience in a client-facing role, preferably in fintech or financial institutions. Strong communication skills, analytical abilities, and a proactive mindset are essential for success in this role. | The Company Capital Markets Gateway LLC (CMG) is a capital markets-focused fintech transforming global equity capital markets (ECM) through data, technology, and connectivity. As the preferred source for ECM analytics and the first network connecting the buy-side and sell-side for ECM workflows, we are committed to reshaping how capital markets operate. Founded in 2017 by a team of ECM practitioners, CMG has completed three successful fundraising rounds and is backed by a group of the world’s most prestigious financial institutions. The CMG platform is currently relied upon by nearly 150 buy-side firms representing $40 trillion in AUM and 22 global investment banks. For more information, please visit www.cmgx.io. The Role CMG is seeking a self-motivated Customer Success Manager (CSM) to join our dynamic and fast-growing Customer Success team. We are looking for a proactive, strategic, and relationship-oriented professional with a passion for cultivating client relationships and driving client engagement. The CSM will play a key role in expanding CMG’s footprint within existing accounts, onboarding new users, identifying whitespace opportunities, and developing deep relationships with capital markets professionals. This role blends responsive support with proactive outreach—resolving client inquiries while also anticipating needs, uncovering use cases, and delivering tailored solutions that enhance customer satisfaction and drive platform adoption. The successful CSM candidate will become an expert on the CMG platform to handle a vast range of client use cases and constantly drive the value proposition of the service by providing guidance and solutions to enhance their experience. The Customer Success group acts as the “voice of the customer” to advance the functionality of the CMG platform and is expected to be an excellent collaborator partnering with Sales, Product Management, and Engineering functions. CMG is transforming one of the most exciting sectors on Wall Street, delivering innovation to the equity capital markets. We believe growth and customer success go hand in hand—and our team sits at the intersection of product, commercial strategy, and client impact. \n Responsibilities Proactively engage with clients to surface emerging needs, uncover new use cases, and drive adoption of CMG’s products Respond to inbound customer support inquiries across multiple communication channels with accuracy, empathy, and efficiency Diagnose and resolve customer issues with a solutions-oriented mindset, offering creative workarounds when necessary Build and maintain deep understanding of the CMG platform to support a broad spectrum of customer workflows and opportunities Identify patterns in client feedback to highlight product gaps, inform internal teams, and help shape CMG’s product direction Deliver high-touch service and foster strong client relationships that prioritize both responsiveness and long-term value Independently manage fast-paced work as part of a Customer Success team Maintain a flexible and positive approach when navigating challenges Contribute to strategic initiatives and special projects that improve the customer experience and overall team impact Must Have 2+ years of experience in a client-facing role (such as Customer Success, Sales, Account Management, or similar) with a strong track record of building relationships and delivering value to customers Prior experience working in Fintech or within financial institutions is desired Ability to influence both technical and business audiences to improve the product by identifying and documenting enhancements Exceptional communication skills (both written and verbal) and the ability to interact with a wide range of audiences Curiosity and desire to learn quickly to develop domain knowledgeKeen analytical and problem-solving skills Ability to multi-task balancing simultaneous customer issues Comfortable working in a collaborative, fast paced team environment Flexibility for rotational coverage of non-peak hours is a plus B.S. in Finance, Economics or similar business study Nice to Have Experience in the ECM space (Buyside or Sellside) Experience with Business Analytics Proficient using CS related tooling – HubSpot, Jira, MixPanel, MSFT Office, etc Entrepreneurial mindset Positive, “whatever it takes” attitude Politeness, fun-loving disposition, respect for others Our Values We innovate with purpose We focus on outcomes vs. output We believe diverse and inclusive teams fuel innovation We are humble yet candid We do right by the customer What we offer Competitive compensation 401K employer matching Health, Dental and Vision benefits Flexible time off Strong, smart and innovative entrepreneurial culture \n At CMG, we accept nothing less than equity, inclusion and belonging for all. We are deeply committed to listening, learning and constantly improving for the betterment of our teams, clients and communities. CMG is proud to be an Equal Opportunity Employer.