Cape Fear Valley Health

Supports clinical and administrative tasks in pediatric endocrinology under physician supervision. | Requires medical assistant certification, BLS certification, and at least one year of clinical outpatient experience. | Facility Cape Fear Valley Pediatric Endocrinology Location Fayetteville, North Carolina Department Pediatric Endocrinology Job Family Nursing Support Work Shift Days (United States of America) Summary Supports administrative and clinical requirements of physicians and other licensed medical staff. Assists in obtaining patient vital signs, updates patients’ charts, compiles related statistical data and policy/procedure/practice, regulatory requirements, and JCAHO standards. Responsible for administering care to clinic patients under the supervision of the physician and other licensed medical staff. Major Job Functions The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time: • Maintains patients’ rights, confidentiality, dignity, and well-being • Maintains an accurate, relevant record of patient care and patient contact per visit and per telephone • Collects and processes all point of care, lab, and pathology samples per CFVH policy • Performs quality and safety checks on all waived testing equipment and supplies per CFVHS policies • Performs patient education under the direction of the Provider • Administers and records treatments, dressing changes, medications, and therapies under the direction and order of the LIP. • Chaperones, sets up for, and assists providers in procedures and examinations as needed • Properly handles and prepares reusable instruments for return to Central Sterile Processing for sterilization • Disposes of biohazard and pharmaceutical waste per OSHA guidelines and per CFVH Policy • Maintains a clean patient care environment by following Infection Prevention Standards for between patient cleaning and terminal cleaning • Ensures appropriate supply stock and instrument supplies in designated areas • Other duties as assigned Physician Office Practice Additional Job Functions • Performs front desk reception to include greeting patients and scheduling appointments • Assists clerk/receptionist with ICD and CPT coding, input to computer for billing, insurance, and QA purposes • Coordinates and communicates with outside healthcare partners such as home health, hospice, DME companies, community paramedics, and ACO, to carry out the provider directed patient plan of care • Monitors Epic In Basket and responds to all messages in an appropriate time frame • Performs components of well visits or physicals as directed by the provider • Performs scheduled nursing visits as directed by the provider • Completes all required documentation for each patient visit prior to provider beginning visit • Performs High Level Disinfection according to CFVH policy and manufacturer’s instructions • Floats to other clinics as assigned • Other duties as assigned Minimum Qualifications The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job: Education, Training And Experience • High school diploma or equivalent required • Basic Life Support (BLS) required from the American Heart Association • Graduation from an accredited Medical Assistant Program with successful completion of a nationally recognized certification exam required. Acceptable organizations are: • CMA - American Association of Medical Assistants • RMA - American Medical Technologists • CMA(MEDCA) - Medical Career Assessments • RMA(ARMA) - American Registry of Medical Assistants • CMA - National Association for Health Professionals • CCMA - National Healthcare Association • NRCMA - National Association for Health Professionals Work Experience • 1 year clinical experience in an outpatient clinical setting preferred Knowledge, Skills, And Abilities Required • Proficiency in reading, writing, and speaking the English language • Recognizes life-threatening situations, responds, and activates emergency services • Effectively communicates with all customers, staff, and providers in-person and via phone, including greeting, identifying self by name and role, and returning calls in a timely manner Physical Requirements • Must be able to see, hear, read, and have manual ability to use office and clinical equipment • Much standing, walking, bending, and lifting • May involve skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious material Required Licenses And Certifications BLS - American Heart Association Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity

Manage patient flow, scheduling, billing submissions, and medical record maintenance in a clinical setting. | Requires high school diploma, clerical experience, knowledge of medical terminology, and proficiency in medical coding and office tasks. | Facility Cape Fear Valley Podiatry-Fayetteville Location Fayetteville, North Carolina Department CFV Podiatry, Foot & Ankle Specialists - Fayetteville Job Family Clinics - Outpatient Work Shift Days (United States of America) Summary Ensure optimum patient flow through the office; accurate and prompt submission of invoices to billing/collection department; initiation and maintenance of medical records; accurate, efficient scheduling of patient visits and accurate entry of ICD-10 and CPT-4 codes for patient charge and documentation purposes; accurate transcription of non-medical dictation; timely submission of reports. Major Job Functions The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time: • Register patients expediently while obtaining accurate information; schedule patient appointments for initial and follow-up visits and procedures • Ensure the completion of new patient information and update information for the medical record • Receive calls regarding appointments; determine the appropriate provider, length, and type of appointment; schedule appointments accurately • Collect monies from patients in payment of bill or insurance deductible and co-payment on outpatient accounts; document receipts; prepare cash report at day's end • Order all outside tests requested by the doctor; schedule patient appointments, confirm • Enter ICD-10 and CPT-4 coding patient activity information, procedures into data processing system daily • Transcribe all non-medical dictation • Submit billing invoices to billing/collection department daily, under the supervision of the Physician Billing Manager • File, fax and/or mail reports and records • Compile and submit month end reports in a timely manner • Assists in tracking supply inventory. Notifies Office Supervisor/Coordinator when supplies need to be reordered • Serve as receptionist, greeting and directing patients, answering phone in a manner that supports Clinic Guest Relations Policy • Assists as required in non-invasive medical procedures or as security observer • As possible, knows where administrative/medical staff can be located and directs emergency messages • Other duties as assigned Minimum Qualifications The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job: Education And Formal Training • High school diploma or equivalent required Work Experience • 1 year of clerical experience required • 1 year of medical business office or significant public contact preferred Knowledge, Skills, And Abilities Required • Proficiency in reading, writing, and speaking the English language • Knowledge of medical terminology • PC skills preferred • Type 45-55 words per minute accurately • Tact and ability to deal with patients under stress • Good planning and organizational abilities • Speaking and hearing is necessary to converse with the public • Knowledge of ICD-10 and CPT-4 coding for Part B billables preferred Physical Requirements • Ability to see and read printed data and monitor screens • Manual dexterity • Visual and auditory acuity to collect information • Verbal communications skills • Ability to lift, stoop, bend, kneel, reach Required Licenses And Certifications Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity

Manage patient flow, scheduling, billing, coding, and medical records to support clinic operations. | Requires at least 1 year clerical experience, medical office or public contact preferred, knowledge of medical terminology and coding preferred. | Facility Cape Fear Valley Podiatry-Fayetteville Location Fayetteville, North Carolina Department CFV Podiatry, Foot & Ankle Specialists - Fayetteville Job Family Clinics - Outpatient Work Shift Days (United States of America) Summary Ensure optimum patient flow through the office; accurate and prompt submission of invoices to billing/collection department; initiation and maintenance of medical records; accurate, efficient scheduling of patient visits and accurate entry of ICD-10 and CPT-4 codes for patient charge and documentation purposes; accurate transcription of non-medical dictation; timely submission of reports. Major Job Functions The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time: • Register patients expediently while obtaining accurate information; schedule patient appointments for initial and follow-up visits and procedures • Ensure the completion of new patient information and update information for the medical record • Receive calls regarding appointments; determine the appropriate provider, length, and type of appointment; schedule appointments accurately • Collect monies from patients in payment of bill or insurance deductible and co-payment on outpatient accounts; document receipts; prepare cash report at day's end • Order all outside tests requested by the doctor; schedule patient appointments, confirm • Enter ICD-10 and CPT-4 coding patient activity information, procedures into data processing system daily • Transcribe all non-medical dictation • Submit billing invoices to billing/collection department daily, under the supervision of the Physician Billing Manager • File, fax and/or mail reports and records • Compile and submit month end reports in a timely manner • Assists in tracking supply inventory. Notifies Office Supervisor/Coordinator when supplies need to be reordered • Serve as receptionist, greeting and directing patients, answering phone in a manner that supports Clinic Guest Relations Policy • Assists as required in non-invasive medical procedures or as security observer • As possible, knows where administrative/medical staff can be located and directs emergency messages • Other duties as assigned Minimum Qualifications The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job: Education And Formal Training • High school diploma or equivalent required Work Experience • 1 year of clerical experience required • 1 year of medical business office or significant public contact preferred Knowledge, Skills, And Abilities Required • Proficiency in reading, writing, and speaking the English language • Knowledge of medical terminology • PC skills preferred • Type 45-55 words per minute accurately • Tact and ability to deal with patients under stress • Good planning and organizational abilities • Speaking and hearing is necessary to converse with the public • Knowledge of ICD-10 and CPT-4 coding for Part B billables preferred Physical Requirements • Ability to see and read printed data and monitor screens • Manual dexterity • Visual and auditory acuity to collect information • Verbal communications skills • Ability to lift, stoop, bend, kneel, reach Required Licenses And Certifications Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity

Manage patient flow, scheduling, billing submissions, and medical record maintenance in a clinical setting. | Requires high school diploma, clerical experience, medical office or public contact experience, and knowledge of medical terminology and coding. | Facility Cape Fear Valley Podiatry-Fayetteville Location Fayetteville, North Carolina Department CFV Podiatry, Foot & Ankle Specialists - Fayetteville Job Family Clinics - Outpatient Work Shift Days (United States of America) Summary Ensure optimum patient flow through the office; accurate and prompt submission of invoices to billing/collection department; initiation and maintenance of medical records; accurate, efficient scheduling of patient visits and accurate entry of ICD-10 and CPT-4 codes for patient charge and documentation purposes; accurate transcription of non-medical dictation; timely submission of reports. Major Job Functions The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time: • Register patients expediently while obtaining accurate information; schedule patient appointments for initial and follow-up visits and procedures • Ensure the completion of new patient information and update information for the medical record • Receive calls regarding appointments; determine the appropriate provider, length, and type of appointment; schedule appointments accurately • Collect monies from patients in payment of bill or insurance deductible and co-payment on outpatient accounts; document receipts; prepare cash report at day's end • Order all outside tests requested by the doctor; schedule patient appointments, confirm • Enter ICD-10 and CPT-4 coding patient activity information, procedures into data processing system daily • Transcribe all non-medical dictation • Submit billing invoices to billing/collection department daily, under the supervision of the Physician Billing Manager • File, fax and/or mail reports and records • Compile and submit month end reports in a timely manner • Assists in tracking supply inventory. Notifies Office Supervisor/Coordinator when supplies need to be reordered • Serve as receptionist, greeting and directing patients, answering phone in a manner that supports Clinic Guest Relations Policy • Assists as required in non-invasive medical procedures or as security observer • As possible, knows where administrative/medical staff can be located and directs emergency messages • Other duties as assigned Minimum Qualifications The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job: Education And Formal Training • High school diploma or equivalent required Work Experience • 1 year of clerical experience required • 1 year of medical business office or significant public contact preferred Knowledge, Skills, And Abilities Required • Proficiency in reading, writing, and speaking the English language • Knowledge of medical terminology • PC skills preferred • Type 45-55 words per minute accurately • Tact and ability to deal with patients under stress • Good planning and organizational abilities • Speaking and hearing is necessary to converse with the public • Knowledge of ICD-10 and CPT-4 coding for Part B billables preferred Physical Requirements • Ability to see and read printed data and monitor screens • Manual dexterity • Visual and auditory acuity to collect information • Verbal communications skills • Ability to lift, stoop, bend, kneel, reach Required Licenses And Certifications Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity