Camber

| About Us: Camber builds software to improve the quality and accessibility of healthcare. We streamline and replace manual work so clinicians can focus on what they do best: providing great care. For more details on our thesis, check out our write-up: What is Camber? We’ve raised $50M in funding from phenomenal supporters at a16z, Craft Ventures, YCombinator, Manresa, and many others who are committed to improving the accessibility of care. For more information, take a look at: Announcing Camber About our Culture: Our mission to change behavioral health starts with us and how we operate. We don’t want to just change behavioral health, we want to change the way startups operate. Here are a few tactical examples: Improving accessibility and quality of healthcare is something we live and breathe. Everyone on Camber’s team cares deeply about helping clinicians and patients. We have to have a sense of humor. Healthcare is so broken, it's depressing if you don't laugh with us. About the role: We’re looking for a highly organized and proactive Workforce Operations Associate to join our growing team. In this role, you will partner closely with our Billing organization, including both the Billing and Payment Posting teams, to ensure operational excellence across our contingent workforce. You’ll act as the first line of defense for process support, address daily blockers, and contractor management, while also owning the end-to-end hiring pipeline for our contingent workforce. This is a fast-paced role that requires strong collaboration, communication, and problem-solving skills. What you'll do: Partner with Billing and Payment Posting leadership to understand workforce needs and provide process and contractor support. Serve as the first point of contact for the Billing org on operational blockers and workforce escalations. Own the end-to-end contingent workforce hiring pipeline , including sourcing resumes, coordinating and running interviews, managing candidate communications, and facilitating smooth onboarding in partnership with Billing leadership. Act as a primary point of contact for internal teams regarding contractor and workflow escalations, ensuring clear communication in Slack channels and timely resolution of issues. Drive positive sentiment and effective collaboration across cross-functional teams by enabling smooth processes and proactive problem-solving. What we're looking for: 1-2 years of startup experience, with a proven ability to thrive in fast-paced, evolving environments. 1-2 years of experience working with contingent workforce, BPOs, or staffing agencies. Strong organizational skills with the ability to manage multiple processes and stakeholders simultaneously. Excellent communication skills, especially in written and Slack-based environments. Ability to take initiative, own outcomes, and drive projects forward independently. Nice to have: Recruiting experience, particularly with sourcing, interviewing, and onboarding candidates. Perks & Benefits at Camber: Comprehensive Health Coverage: Medical, dental, and vision plans with nationwide coverage, including 24/7 virtual urgent care. Mental Health Support: Weekly therapy reimbursement up to $100, so you can prioritize the care that works best for you. Paid Parental Leave: Up to 12 weeks of fully paid time off for new parents (birth, adoption, or foster care). Financial Wellness: 401K (traditional & Roth), HSA & FSA options, and monthly commuter benefits for NYC employees. Time Off That Counts: 18 PTO days per year (plus rollover), plus office closures for holidays, monthly team events, company off-sites, and daily, in-office lunches for our team. Fitness Stipend: $100/month to use on fitness however you choose. Hybrid Flexibility: In NYC? We work in the office 3-5x/week, with flexibility when life happens. Fridays are remote-friendly. Camber is based in New York City, and we prioritize in-person and hybrid candidates. Please refer to the top of this page for this position's hiring location. Building an inclusive culture is one of our core tenets as a company. We’re very aware of structural inequalities that exist, and recognize that underrepresented minorities are less likely to apply for a role if they don’t think they meet all of the requirements. If that’s you and you’re reading this, we’d like to encourage you to apply regardless — we’d love to get to know you and see if there’s a place for you here! In addition, we take security seriously, and all of our employees contribute to uphold security requirements and maintain compliance with HIPAA security regulations.

| About Us: Camber builds software to improve the quality and accessibility of healthcare. We streamline and replace manual work so clinicians can focus on what they do best: providing great care. For more details on our thesis, check out our write-up: What is Camber? We’ve raised $50M in funding from phenomenal supporters at a16z, Craft Ventures, YCombinator, Manresa, and many others who are committed to improving the accessibility of care. For more information, take a look at: Announcing Camber About our Culture: Our mission to change behavioral health starts with us and how we operate. We don’t want to just change behavioral health, we want to change the way startups operate. Here are a few tactical examples: Improving accessibility and quality of healthcare is something we live and breathe. Everyone on Camber’s team cares deeply about helping clinicians and patients. We have to have a sense of humor. Healthcare is so broken, it's depressing if you don't laugh with us. Overview We’re seeking a proactive, tech-savvy sales operations professional with a startup mindset—someone who thrives on breaking growth barriers and enabling sales excellence. This person will be both a systems admin and a strategic partner: ensuring HubSpot and our tech stack are humming, while also helping shape compensation, territories, and GTM expansion. Key Responsibilities Systems & CRM Administration Data, Forecasting & Reporting Compensation & Territory Strategy Process & Cross-Functional Enablement Strategic & Tactical Execution Qualifications 2-4 years in startup, sales operations, or Rev-Ops environment (or similar roles) CRM administration experience—ideally HubSpot; bonus if familiar with other tools and workflows Strong analytical skills—coding, Excel, BI, sales forecasting, data modeling Operational rigor and problem-solving mindset A strategic thinker who can scale systems and structure Thrives in growth-stage constraints; comfortable wearing multiple hats and moving quickly Camber is based in New York City, and we prioritize in-person and hybrid candidates. Please refer to the top of this page for this position's hiring location. Building an inclusive culture is one of our core tenets as a company. We’re very aware of structural inequalities that exist, and recognize that underrepresented minorities are less likely to apply for a role if they don’t think they meet all of the requirements. If that’s you and you’re reading this, we’d like to encourage you to apply regardless — we’d love to get to know you and see if there’s a place for you here! In addition, we take security seriously, and all of our employees contribute to uphold security requirements and maintain compliance with HIPAA security regulations.

| About Us: Camber builds software to improve the quality and accessibility of healthcare. We streamline and replace manual work so clinicians can focus on what they do best: providing great care. For more details on our thesis, check out our write-up: What is Camber? We’ve raised $50M in funding from phenomenal supporters at a16z, Craft Ventures, YCombinator, Manresa, and many others who are committed to improving the accessibility of care. For more information, take a look at: Announcing Camber About our Culture: Our mission to change behavioral health starts with us and how we operate. We don’t want to just change behavioral health, we want to change the way startups operate. Here are a few tactical examples: Improving accessibility and quality of healthcare is something we live and breathe. Everyone on Camber’s team cares deeply about helping clinicians and patients. We have to have a sense of humor. Healthcare is so broken, it's depressing if you don't laugh with us. About the role: We are looking for a Senior Software Engineer to join our Platform team. This team builds and operates the foundations of Camber’s data and software platform: infrastructure, services, and developer experience. You will help design and scale the systems that power our data products, APIs, and internal tools — ensuring reliability, performance, and evolvability at every layer. Camber is building the data and technology backbone to improve the quality and accessibility of healthcare. The Platform team ensures that backbone is secure, reliable, and evolves gracefully as we grow. You’ll be working on challenging infrastructure problems with a small, high-impact team — where your work directly empowers every other team in the company. What you'll do: Design, build, and maintain core platform services (infrastructure, data lakehouse, APIs, observability, CI/CD, security). Develop frameworks and abstractions that improve developer experience and reduce complexity. Partner with product and data teams to enable faster, safer delivery on top of the platform. Drive operational excellence through automation, monitoring, alerting, and incident response practices. Lead design reviews and mentor other engineers on platform best practices. Contribute to architectural decisions that shape how Camber’s platform evolves as we scale. What we're looking for: 5+ years of professional software engineering experience, including platform, infrastructure, or backend systems work. Strong background in one or more of: distributed systems, data infrastructure (e.g., Spark, Iceberg, Postgres, S3), or cloud infrastructure (AWS, Terraform, Kubernetes, ECS). Proficiency in at least one modern programming language (Python, Java, Go, or similar). Experience with observability stacks (logging, metrics, tracing) and building reliable services. Strong system design and architectural thinking; comfortable weighing tradeoffs. Pragmatic problem solver who balances technical excellence with business needs. Collaborative mindset, able to understand the needs of partners across teams and guide them to the best solution for the situation at hand. Perks & Benefits at Camber: Comprehensive Health Coverage: Medical, dental, and vision plans with nationwide coverage, including 24/7 virtual urgent care. Mental Health Support: Weekly therapy reimbursement up to $100, so you can prioritize the care that works best for you. Paid Parental Leave: Up to 12 weeks of fully paid time off for new parents (birth, adoption, or foster care). Financial Wellness: 401K (traditional & Roth), HSA & FSA options, and monthly commuter benefits for NYC employees. Time Off That Counts: 18 PTO days per year (plus rollover), plus office closures for holidays, monthly team events, company off-sites, and daily, in-office lunches for our team. Fitness Stipend: $100/month to use on fitness however you choose. Hybrid Flexibility: In NYC? We work in the office 3-5x/week, with flexibility when life happens. Fridays are remote-friendly. Camber is based in New York City, and we prioritize in-person and hybrid candidates. Please refer to the top of this page for this position's hiring location. Building an inclusive culture is one of our core tenets as a company. We’re very aware of structural inequalities that exist, and recognize that underrepresented minorities are less likely to apply for a role if they don’t think they meet all of the requirements. If that’s you and you’re reading this, we’d like to encourage you to apply regardless — we’d love to get to know you and see if there’s a place for you here! In addition, we take security seriously, and all of our employees contribute to uphold security requirements and maintain compliance with HIPAA security regulations.

| About Us: Camber builds software to improve the quality and accessibility of healthcare. We streamline and replace manual work so clinicians can focus on what they do best: providing great care. For more details on our thesis, check out our write-up: What is Camber? We’ve raised $50M in funding from phenomenal supporters at a16z, Craft Ventures, YCombinator, Manresa, and many others who are committed to improving the accessibility of care. For more information, take a look at: Announcing Camber About our Culture: Our mission to change behavioral health starts with us and how we operate. We don’t want to just change behavioral health, we want to change the way startups operate. Here are a few tactical examples: Improving accessibility and quality of healthcare is something we live and breathe. Everyone on Camber’s team cares deeply about helping clinicians and patients. We have to have a sense of humor. Healthcare is so broken, it's depressing if you don't laugh with us. About the role: As an Implementation Specialist, you’ll be responsible for guiding new clinics and partners through the onboarding process and ensuring they’re set up for success on Camber. This role is central to shaping our customers’ first impressions, helping them configure systems, adopt best practices, and gain early wins. You’ll work closely with Customer Success, Insurance Operations, and Engineering to deliver a seamless, high-quality launch experience for every clinic. What you'll do: Serve as the main point of contact for new clinics during onboarding. Manage multiple concurrent implementation projects, ensuring milestones are met. Serve as the "Voice of the Customer": Conduct discovery on customer pain points and needs, and work cross-functionally to incorporate into internal processes and product. Train clinic staff on Camber’s platform and workflows, adapting sessions to their unique needs, as well as billing and financial concepts. Track and communicate onboarding progress internally and externally, identifying risks or blockers during onboarding and work cross-functionally to resolve them quickly. Develop and consistently experiment with and refine onboarding playbooks, tools, and processes to continuously improve customer experience. Ensure smooth handoff from Implementation to Account Management for long-term partnership success. What we're looking for: 2+ years of experience in implementation, onboarding, project management, or customer success (healthcare or SaaS strongly preferred). Strong organizational skills; able to (and loves) juggling multiple projects simultaneously. Excellent written and verbal communication skills with the ability to translate technical details into plain language. Comfort with ambiguity and solving problems in a fast-paced environment. Proficiency with project management tools (e.g., Dock, Monday.com, Jira), collaboration tools (e.g., Slack, Zoom), and analytics tools (e.g. Metabase, Excel/Gsheets, Mode). A customer-first mindset with empathy, patience, and a proactive approach. Nice to have: 4+ years of experience in implementation, onboarding, project management, or customer success. Familiarity with healthcare revenue cycle operations or EHR integrations. Experience in behavioral health or adjacent healthcare industries. Previous experience at a startup or in a high-growth environment. Camber is based in New York City, and we prioritize in-person and hybrid candidates. Please refer to the top of this page for this position's hiring location. Building an inclusive culture is one of our core tenets as a company. We’re very aware of structural inequalities that exist, and recognize that underrepresented minorities are less likely to apply for a role if they don’t think they meet all of the requirements. If that’s you and you’re reading this, we’d like to encourage you to apply regardless — we’d love to get to know you and see if there’s a place for you here! In addition, we take security seriously, and all of our employees contribute to uphold security requirements and maintain compliance with HIPAA security regulations.

| About Us: Camber builds software to improve the quality and accessibility of healthcare. We streamline and replace manual work so clinicians can focus on what they do best: providing great care. For more details on our thesis, check out our write-up: What is Camber? We’ve raised $50M in funding from phenomenal supporters at a16z, Craft Ventures, YCombinator, Manresa, and many others who are committed to improving the accessibility of care. For more information, take a look at: Announcing Camber About our Culture: Our mission to change behavioral health starts with us and how we operate. We don’t want to just change behavioral health, we want to change the way startups operate. Here are a few tactical examples: Improving accessibility and quality of healthcare is something we live and breathe. Everyone on Camber’s team cares deeply about helping clinicians and patients. We have to have a sense of humor. Healthcare is so broken, it's depressing if you don't laugh with us. About the role: At Camber, we build reliable, high-quality software that solves meaningful problems and powers critical workflows. As a Staff Software Engineer, you'll provide technical leadership, own end-to-end solutions, and help your team grow their skills and capabilities. What you'll do: Provide Technical Leadership: Lead architectural discussions and technical decision-making for your team. Set standards for quality, performance, maintainability, and scalability. Own End-to-End Delivery: Drive the implementation of complex features from design to production deployment. Ensure reliability, performance, and scalability of delivered solutions. Mentor and Grow Your Team: Mentor engineers through pair programming, code reviews, and design discussions. Foster a culture of continuous learning and improvement within your team. Innovate and Improve: Identify opportunities to introduce new technologies and methodologies to improve team effectiveness. Prototype and validate new ideas, influencing adoption across your team. What we're looking for: 7+ years of professional software engineering experience. Strong proficiency in one or more programming languages (e.g., Python, Java, Typescript, Go). Experience with modern software architecture patterns and cloud infrastructure (e.g., AWS, Azure, GCP). Demonstrated ability to mentor peers and elevate team performance. Excellent communication skills, capable of clearly articulating technical concepts and decisions. Nice to have: Proven technical leadership experience on one or more teams. Experience leading multi-team projects, large-scale refactoring, system migrations, or platform improvements. Familiarity with modern software engineering methodologies (e.g. Domain-Driven Design, Event-Driven Architecture, Microservices). Strong understanding of security best practices, compliance considerations, and risk management strategies. Perks and benefits at Camber: Comprehensive Health Coverage: Medical, dental, and vision plans with nationwide coverage, including 24/7 virtual urgent care. Mental Health Support: Weekly therapy reimbursement up to $100, so you can prioritize the care that works best for you. Paid Parental Leave: Up to 12 weeks of fully paid time off for new parents (birth, adoption, or foster care). Financial Wellness: 401K (traditional & Roth), HSA & FSA options, and monthly commuter benefits for NYC employees. Time Off That Counts: 18 PTO days per year (plus rollover), plus office closures for holidays, monthly team events, company off-sites, and daily, in-office lunches for our team. Fitness Stipend: $100/month to use on fitness however you choose. Hybrid Flexibility: In NYC? We gather in the office 3-5x/week, with flexibility when life happens. Fridays are remote-friendly. Camber is based in New York City, and we prioritize in-person and hybrid candidates. Please refer to the top of this page for this position's hiring location. Building an inclusive culture is one of our core tenets as a company. We’re very aware of structural inequalities that exist, and recognize that underrepresented minorities are less likely to apply for a role if they don’t think they meet all of the requirements. If that’s you and you’re reading this, we’d like to encourage you to apply regardless — we’d love to get to know you and see if there’s a place for you here! In addition, we take security seriously, and all of our employees contribute to uphold security requirements and maintain compliance with HIPAA security regulations.

| About Us: Camber builds software to improve the quality and accessibility of healthcare. We streamline and replace manual work so clinicians can focus on what they do best: providing great care. For more details on our thesis, check out our write-up: What is Camber? We’ve raised $50M in funding from phenomenal supporters at a16z, Craft Ventures, YCombinator, Manresa, and many others who are committed to improving the accessibility of care. For more information, take a look at: Announcing Camber About our Culture: Our mission to change behavioral health starts with us and how we operate. We don’t want to just change behavioral health, we want to change the way startups operate. Here are a few tactical examples: Improving accessibility and quality of healthcare is something we live and breathe. Everyone on Camber’s team cares deeply about helping clinicians and patients. We have to have a sense of humor. Healthcare is so broken, it's depressing if you don't laugh with us. About the role: Camber is seeking a motivated and customer-focused Customer Support Specialist to join our Customer Experience team as our inaugural support hire. This role will serve as a centralized resource supporting our Account Managers by taking ownership of customer inquiries, troubleshooting, and operational support across our customer portfolio. The ideal candidate will have 1-3 years of customer support experience with strong problem-solving skills and a passion for helping customers succeed. This position plays a crucial role in optimizing our service delivery model, improving response times, and enhancing the overall customer experience while enabling our Account Managers to focus on strategic relationship management. What you'll do: Directly own customer inquiries and investigation requests, resolving cases independently with knowledge documents, macros, or input from cross-functional teams Diagnose operational and financial issues from our customers, escalating complex cases to appropriate team members Develop and maintain Standard Operating Procedures (SOPs) for common customer support scenarios Create and optimize workflows to streamline customer support processes, with an eye toward improving response times Collaborate with Account Managers to ensure seamless information handoffs for strategic customer issues Contribute to knowledge base development and maintenance for both internal and customer-facing resources Work closely with Implementation, SMB, and Enterprise teams to ensure consistent support throughout the customer lifecycle Analyze support metrics to identify improvement opportunities and enhance team efficiency What we're looking for: Customer-first mentality — genuine empathy for customer needs and challenges, with a passion for delivering exceptional support experiences and always advocating for the customer perspective Bias for action — a drive to dive in head-first into ambiguous problems, and to get hands dirty to find solutions. Not afraid to dig for answers! Growth mindset — a mentality of approaching unknowns with excitement, a penchant for learning new skills and technologies to solve new operational challenges Aptitude for technical learning — an ability to quickly ramp up on new technical and product topics, with a natural inclination toward thorough documentation and knowledge sharing Nice to have: Healthcare or SaaS experience preferred, particularly in revenue cycle management Camber is based in New York City, and we prioritize in-person and hybrid candidates. Please refer to the top of this page for this position's hiring location. Building an inclusive culture is one of our core tenets as a company. We’re very aware of structural inequalities that exist, and recognize that underrepresented minorities are less likely to apply for a role if they don’t think they meet all of the requirements. If that’s you and you’re reading this, we’d like to encourage you to apply regardless — we’d love to get to know you and see if there’s a place for you here! In addition, we take security seriously, and all of our employees contribute to uphold security requirements and maintain compliance with HIPAA security regulations.