California FAIR Plan Association

Assist with billing inquiries, process premium payments, and perform account reconciliations. | High school diploma, accounting knowledge, and communication skills; Duck Creek experience is preferred. | POSITION SUMMARY The Accounting Support Specialist I investigates and provides answers on inquiries received related to billing, premium payments application or other related billing matters for internal and external customers. This person is responsible for timely and accurate premiums receipts processing. PRINCIPAL DUTIES & RESPONSIBILITIES • Investigate, resolve, and respond to internal and external customers calls and emails regarding inquiries for policy status, payment remittances, return premiums, cancellations, reinstatements, etc. • Research, review and process unidentified/suspense/exception premium receipts. • Review, analyze and authorize premium disbursements timely. • Prepare daily bank deposit reconciliation to assure that all sources of premium postings to the billing system are accounted for and credited correctly to bank accounts. • Responsible for sorting, prioritizing processing and recording premiums receipts received in house timely and accurately in billing system. • Prepare correction entries for keying errors due to payment misapplication and bank errors. • Assists in completing moderately complex calculations and billing account analysis. • Create and track pending items (i.e. unidentified, suspense, exception items). • Maintaining proper documentation and filing of supporting documents. • Perform OFAC clearance and Premium Collections follow-up and resolution. • Perform back up duties as required. EDUCATION & EXPERIENCE • High School Diploma required. • Accounting course preferred. • 0 to 1 year’s accounting work experience required (Accounting Support Specialist I). • Duck Creek experience preferred. • Exceptional typing and 10key by touch skills required. • Excellent oral and written communication. • Intermediate Excel and Word skills. Location Los Angeles, California (Remote) Department 200 Employment Type Full-Time Minimum Experience Entry-level Compensation $56,000-$58,000

Design, execute, and maintain manual and automated tests to ensure software quality, collaborating with development teams and improving testing processes. | Minimum 5 years of testing experience, proficiency in automation tools like Selenium, strong documentation skills, and experience in Agile environments. | POSITION SUMMARY The IT Applications Test Engineer will independently design, execute, and maintain manual and automated tests to ensure high-quality software delivery. They will support test planning efforts, leveraging their understanding of testing processes; collaborating closely with developers and product teams to troubleshoot issues, refining testing practices, and improving test coverage across applications. This role will also drive efficiency by increasing automation within the testing lifecycle. Additionally, this role will contribute to more complex testing initiatives. PRINCIPAL DUTIES & RESPONSIBILITIES • Develop comprehensive and reproducible test cases and execute them independently. Perform a variety of testing types, including functional, integration, and regression tests to reduce production defects. • minimize production defects, conduct manual and automated testing. Automate key functionality, regression tests and ensure test scripts are efficient and reusable. • Contribute to implementing and improving the automation test suite. • Create test cases, test results, and bug reports. Provide concise test cases, reproducible steps in bug report and keep documentation up to date for medium sized features. • Collaborate with Product Manager/Developers/BA’s to clarify product requirements and provide feedback from early version of requirements to release ensuring the software meets business and user expectations for medium complex features in their teams. Participate in UAT activities. • Identify testing progress obstacles and collaborate with other teams to resolve them timely. • Conduct thorough reviews of test cases to ensuring they are comprehensive, clear, and aligned with requirements. Provide feedback to peers on test cases and collaborate to refine them. • Analyze results to assess testing effectiveness and proactively identify areas for improvement. Suggest improvements to testing processes. • Expand test automation expertise and assume ownership of executing and maintaining automated tests. • Comfortable adapting to changing requirements, system designs, new technologies, and shifting priorities or responsibilities. EDUCATION & EXPERIENCE • Minimum 5 years of manual and automation testing experience. • Bachelor’s degree in Engineering Computer Science, or related field. • Experience in test automation tools (e.g., Selenium, Katalon). • Strong knowledge of SDLC and Agile Framework best practices. • Proficient in managing defects and test documentation using ADO. • Experience in Property & Causality Insurance or related domains. • Excellent analytical and problem-solving skills. • Ability to work independently and as part of a team. • Strong communication and documentation skills are important.