Caliber Collision

Assist customers, handle vehicle drop-offs, prepare paperwork, and ensure efficient repairs. | At least 2 years of customer-facing experience, valid driver’s license, physical ability to perform tasks, and personable customer service skills. | Service Center Mt Juliet JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effectively communicating with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Caliber’s Standard Operating Procedures, insurance partners and industry guidelines/standards. BENEFITS OF JOINING CALIBER Benefits from day one: Immediately eligible for medical, dental and vision Industry Comparable Pay – Paid weekly and eligible for overtime Paid Vacation & Holidays – Can begin accruing day 1 Career growth opportunities – we promote from within! A career for life: You’ll gain hands-on experience within a production shop. REQUIREMENTS: 2+ years of customer facing experience; sales experience a plus Must have a valid driver’s license and be eligible for coverage under our company insurance policy ABILITIES/SKILLS/KNOWLEDGE Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs. Passion for learning the collision industry Be able to understand instructions – written and verbal Can prioritize competing tasks and adapt easily to a fast-paced environment Must be able to provide personable, friendly “World Class” customer service to internal and external customers Caliber is an Equal Opportunity Employer About Caliber Founded in 1997, the Caliber portfolio of brands has grown to more than 1,600 centers nationwide and features a full range of complementary automotive services, including Caliber Collision, one of the nation's largest auto collision repair providers across more than 40 states and Caliber Auto Glass for glass repair and replacement. Caliber was recognized as the only company of its kind to make the Forbes list of "America's Best Large Employers," an honor awarded to companies with high employee satisfaction. Caliber was also the only auto service provider to receive an Inc. 2021 Best in Business gold medal in the Extra-Large Company (500+ employees) category, recognizing Caliber for going above and beyond to make a positive impact. With the purpose of Restoring the Rhythm of Your Life®, Caliber's more than 25,000 teammates are committed to getting customers back on the road safely—and back to the rhythm of their lives—every day. Dedicated to providing an outstanding customer experience, Caliber continues to rank among the highest customer satisfaction scores in the industry. Caliber is an equal opportunity employer that is committed to inclusion and diversity. Learn more about Caliber at caliber.com. At Caliber, our purpose is Restoring the Rhythm of Your Life®. It drives us. It's the promise we make to our guests AND our teammates. These five core values help us deliver on that promise everyday. Caliber provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including (but not limited to) recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Caliber provides reasonable accommodations to qualified individuals with disabilities and disabled veterans in the application process. If you need assistance or an accommodation due to a disability, you may contact legal@calibercollision.com.

Perform collision estimates, process reviews, and customer communication in a fast-paced auto repair environment. | Requires 2+ years of collision estimating experience, valid driver's license, and familiarity with CCC1 or similar estimating software. | Service Center Plainfield JOB SUMMARY Caliber Collision has an immediate job opening for a Collision Estimator to perform all-purpose duties, which may include, but not limited to: Writing estimates, conducting process reviews, checking in customer vehicles, completing final customer paperwork prior to vehicle delivery (DRP, final invoice), finalizing total loss administration and providing post repair plan communication including all vehicle status updates to customers while complying with all Caliber safety rules, guidelines and company standards. BENEFITS OF JOINING THE CALIBER FAMILY Benefits from day one: Immediately eligible for medical, dental and vision Industry Comparable Pay – Paid weekly Paid Vacation & Holidays – Can begin accruing day 1 Paid Skilled Trainings and Certifications – I-CAR Career growth opportunities – we promote from within! REQUIREMENTS 2+ years of collision estimating experience; sales experience preferred Must be 21 years of age or older Must have a valid driver’s license and be eligible for coverage under our company insurance policy ABILITIES/SKILLS/KNOWLEDGE Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs Must have prior experience with CCC1 or similar estimating software You have an advance understanding and knowledge of the repair process/procedures Strong sales orientation Be able to understand instructions – written and verbal Can prioritize competing tasks and adapt easily to a fast-paced environment Caliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation’s largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. With the Purpose of Restoring the Rhythm of Your Life®, Caliber’s more than 30,000 teammates are committed to getting customers back on the road safely — and back to the rhythm of their lives — every day. By joining Caliber, you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals. Caliber is an Equal Opportunity Employer About Caliber Founded in 1997, the Caliber portfolio of brands has grown to more than 1,600 centers nationwide and features a full range of complementary automotive services, including Caliber Collision, one of the nation's largest auto collision repair providers across more than 40 states and Caliber Auto Glass for glass repair and replacement. Caliber was recognized as the only company of its kind to make the Forbes list of "America's Best Large Employers," an honor awarded to companies with high employee satisfaction. Caliber was also the only auto service provider to receive an Inc. 2021 Best in Business gold medal in the Extra-Large Company (500+ employees) category, recognizing Caliber for going above and beyond to make a positive impact. With the purpose of Restoring the Rhythm of Your Life®, Caliber's more than 25,000 teammates are committed to getting customers back on the road safely—and back to the rhythm of their lives—every day. Dedicated to providing an outstanding customer experience, Caliber continues to rank among the highest customer satisfaction scores in the industry. Caliber is an equal opportunity employer that is committed to inclusion and diversity. Learn more about Caliber at caliber.com. At Caliber, our purpose is Restoring the Rhythm of Your Life®. It drives us. It's the promise we make to our guests AND our teammates. These five core values help us deliver on that promise everyday. Caliber provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including (but not limited to) recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Caliber provides reasonable accommodations to qualified individuals with disabilities and disabled veterans in the application process. If you need assistance or an accommodation due to a disability, you may contact legal@calibercollision.com.

Lead system configuration, optimization, and support for Workday HR modules, managing projects, troubleshooting, and collaborating with stakeholders. | Requires 5+ years HRIS experience with Workday, expertise in multiple modules, strong reporting and data skills, and project management ability. | Workday HRIS Analyst Candidates requiring current or future sponsorship will not be considered. We’re looking for a Workday HRIS Analyst to lead system configuration, optimization, and support across multiple HR modules. This role is ideal for someone who enjoys improving processes, solving complex system issues, and partnering with HR and IT to enhance Workday’s impact across the organization. Key Responsibilities • Serve as the Workday subject matter expert and primary system administrator. • Configure, maintain, and optimize Workday modules aligned with business needs. • Lead Workday projects, implementations, upgrades, and enhancements. • Troubleshoot issues, support end users, and provide training/documentation. • Build and maintain advanced reports, dashboards, and system workflows. • Partner with HR, IT, and vendors to solve cross-functional system issues. • Evaluate processes and recommend improvements to drive efficiency. • Stay current on Workday updates and proactively identify optimization opportunities. Required Qualifications • 5+ years HRIS experience with strong Workday administration and configuration background. • Expertise in 2+ Workday modules (HCM, Payroll, Time, Benefits, Talent, etc.). • Strong skills in Workday reporting, integrations, and data integrity. • Excellent analytical, communication, and problem-solving abilities. • Ability to manage projects and translate business needs into technical solutions. • Customer-focused mindset with a professional, service-oriented approach. Job Types: Full-time, Permanent Pay: From $130,000.00 per year Benefits: • 401(k) • Employee discount • Flexible spending account • Health insurance • Health savings account • Life insurance • Paid time off • Retirement plan • Vision insurance Work Location: Remote

Provide exceptional customer service, coordinate rental car and tow services, and manage workload scheduling at the service center. | At least 1 year of customer-facing experience, effective communication skills, ability to use multiple software systems, and adaptability in a fast-paced environment. | Service Center Avondale AZ JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests when necessary, coordinating Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing and load level processes. BENEFITS OF JOINING CALIBER Benefits from day one: Immediately eligible for medical, dental and vision Industry Comparable Pay – Paid weekly and eligible for overtime Paid Vacation & Holidays – Begin accruing day 1 Career growth opportunities – We promote from within! A career for life - You’ll gain hands-on experience within a production shop REQUIREMENTS 1+ years of experience within a customer facing environment ABILITIES/SKILLS/KNOWLEDGE Effective verbal and written communication skills Ability to navigate multiple software systems, i.e., Microsoft Office Suite Work through competing priorities and adapt easily to a fast-paced environment Ability to provide personable, friendly customer service to internal and external customers Ability to work in a collaborative environment Caliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation’s largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. With the Purpose of Restoring the Rhythm of Your Life®, Caliber’s more than 30,000 teammates are committed to getting customers back on the road safely — and back to the rhythm of their lives — every day. By joining Caliber, you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals. Caliber is an Equal Opportunity Employer About Caliber Founded in 1997, the Caliber portfolio of brands has grown to more than 1,600 centers nationwide and features a full range of complementary automotive services, including Caliber Collision, one of the nation's largest auto collision repair providers across more than 40 states and Caliber Auto Glass for glass repair and replacement. Caliber was recognized as the only company of its kind to make the Forbes list of "America's Best Large Employers," an honor awarded to companies with high employee satisfaction. Caliber was also the only auto service provider to receive an Inc. 2021 Best in Business gold medal in the Extra-Large Company (500+ employees) category, recognizing Caliber for going above and beyond to make a positive impact. With the purpose of Restoring the Rhythm of Your Life®, Caliber's more than 25,000 teammates are committed to getting customers back on the road safely—and back to the rhythm of their lives—every day. Dedicated to providing an outstanding customer experience, Caliber continues to rank among the highest customer satisfaction scores in the industry. Caliber is an equal opportunity employer that is committed to inclusion and diversity. Learn more about Caliber at caliber.com. At Caliber, our purpose is Restoring the Rhythm of Your Life®. It drives us. It's the promise we make to our guests AND our teammates. These five core values help us deliver on that promise everyday. Caliber provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including (but not limited to) recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Caliber provides reasonable accommodations to qualified individuals with disabilities and disabled veterans in the application process. If you need assistance or an accommodation due to a disability, you may contact legal@calibercollision.com.

Performing audits of calibration files to ensure compliance with OEM procedures and safety standards. | Experience in quality control, inspection, and manufacturing, with no specific automotive diagnostics or ADAS calibration experience. | Protech Automotive Solutions is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers. Position Summary: The ADAS Quality Control Auditor is responsible for ensuring the accuracy, compliance, and integrity of all Advanced Driver Assist Systems calibrations performed across the organization. This role conducts detailed audits of completed calibration files, verifies that OEM procedures and safety requirements are followed, and provides corrective feedback to technicians and leadership. The auditor plays a key role in maintaining high standards of safety, performance, and customer trust. Key Responsibilities: • Perform thorough audits of completed ADAS calibration files(Repair Orders) to ensure compliance with OEM procedures, documentation standards, and internal quality guidelines. • Validate that all required pre- and post-scan data, environmental conditions, tool versions, and calibration prerequisites meet manufacturer specifications. • Review and confirm proper use of calibration equipment, including scan tools, alignment systems, targets, and measurement devices. • Identify discrepancies, incomplete documentation, or deviations from OEM protocols and assign corrective actions. • Collaborate with calibration technicians, center leadership, and the Quality team to resolve issues and prevent recurrence. • Maintain accurate audit records, reporting trends and performance metrics to leadership. • Assist in developing process improvements, updated procedures, and training content based on audit findings. • Monitor and report on tool health, software versions, and any issues affecting calibration accuracy. • Stay current on ADAS technology, OEM repair information, and industry best practices Qualifications Required: • 2–4 years of experience in automotive diagnostics, ADAS calibration, collision repair • Strong understanding of ADAS systems operation, calibration requirements, and OEM repair information. Ability to review technical documentation and identify discrepancies. • High attention to detail and strong organizational skills. • Proficiency with OEM scan tools, aftermarket diagnostic equipment, and calibration tooling. • Excellent communication skills—written and verbal. • Ability to work independently and manage multiple audits simultaneously. Preferred: • Prior quality control, audit, or technician coaching experience. • OEM ADAS certifications or I-CAR training (e.g., I-CAR ADAS, Autel, Bosch, Hunter). • Knowledge of repair facility operations, pre/post scanning workflows, and audit standards. Physical & Work Requirements • Ability to sit for extended periods while reviewing files. • Occasional travel to centers for onsite evaluations or training. • Ability to work in fast-paced automotive or technical environments. Core Competencies • Quality Focus – Ensures all work meets or exceeds OEM and internal standards. • Technical Expertise – Strong understanding of ADAS, diagnostics, and calibration tools. • Critical Thinking – Quickly identifies root causes of calibration or documentation failures. • Communication – Provides clear, constructive feedback to improve team performance. • Accountability – Takes ownership of audit accuracy and follow-through. Protech Automotive Solutions, has been in business for over 20 years handling multiple types of repairs, from hands on mechanical repair and replacement of suspension, drive modules and frames, to diagnostic opportunities that require advanced knowledge of complicated computerized vehicle control systems. We also handle soft touch repair and replacement of delicate vehicle interior trim components. At Protech, we enjoy a fast paced work environment with challenging advanced skill development. We supply our team with the latest computerized diagnostic equipment, factory diagnostic and programming software components and tools. Our benefits are some of the best in the industry. Mobile technicians are provided with a company vehicle, cell phone, and laptop, while all employees receive 401K and health care packages that rival some of the largest automotive related companies in the US. At Protech we take what we do seriously, but provide a family atmosphere and have a good time. Consider joining our team as we work through some of the most ground breaking technology in automotive history.

Inspect, verify, and distribute auto parts to workstations while ensuring accuracy and compliance with standards. | At least 1 year experience completing orders, valid driver's license, physical ability to lift over 50 lbs, and ability to understand written and verbal instructions. | Service Center Indianapolis - Beech Grove JOB SUMMARY Caliber Collision has an immediate job opening for an Auto Parts Coordinator to inspect, verify and distribute parts to workstations while confirming arrival and accuracy with Body Technician’s. The Parts Coordinator will also follow all guidelines in accordance with Caliber and OEM standards using our state-of-the-art equipment. BENEFITS OF JOINING THE CALIBER FAMILY Benefits from day one: When you join Caliber, you’ll become immediately eligible for medical, dental and vision. Industry Comparable Pay – Paid weekly and eligible for overtime Paid Vacation & Holidays – Begin accruing day 1 Career growth opportunities – We promote from within! A career for life: You’ll gain hands-on experience within a production shop REQUIREMENTS: 1+ years of experience completing orders; vendor management preferred Must be 21 years of age or older Must have a valid driver’s license and be eligible for coverage under our company insurance policy ABILITES/SKILLS/KNOWLEDGE Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs. Be able to understand instructions – written and verbal Must have the ability to read and understand instructions, written estimates, and work orders Can prioritize competing tasks and adapt easily to a fast-paced environment Caliber is an Equal Opportunity Employer About Caliber Founded in 1997, the Caliber portfolio of brands has grown to more than 1,600 centers nationwide and features a full range of complementary automotive services, including Caliber Collision, one of the nation's largest auto collision repair providers across more than 40 states and Caliber Auto Glass for glass repair and replacement. Caliber was recognized as the only company of its kind to make the Forbes list of "America's Best Large Employers," an honor awarded to companies with high employee satisfaction. Caliber was also the only auto service provider to receive an Inc. 2021 Best in Business gold medal in the Extra-Large Company (500+ employees) category, recognizing Caliber for going above and beyond to make a positive impact. With the purpose of Restoring the Rhythm of Your Life®, Caliber's more than 25,000 teammates are committed to getting customers back on the road safely—and back to the rhythm of their lives—every day. Dedicated to providing an outstanding customer experience, Caliber continues to rank among the highest customer satisfaction scores in the industry. Caliber is an equal opportunity employer that is committed to inclusion and diversity. Learn more about Caliber at caliber.com. At Caliber, our purpose is Restoring the Rhythm of Your Life®. It drives us. It's the promise we make to our guests AND our teammates. These five core values help us deliver on that promise everyday. Caliber provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including (but not limited to) recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Caliber provides reasonable accommodations to qualified individuals with disabilities and disabled veterans in the application process. If you need assistance or an accommodation due to a disability, you may contact legal@calibercollision.com.