Calendly

Lead product strategy and own end-to-end go-to-market execution for major product initiatives. | Over 12 years of SaaS product marketing experience with strong strategic partnership and executive communication skills. | What’s in it for you? Ready to make a serious impact? Millions of people already rely on Calendly, and we’re still in the midst of exciting product growth — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey. About the Role Calendly is looking for a Principal Product Marketing Manager to help define what we build, why it matters, and how we bring it to market. This is a highly strategic, highly influential role for a seasoned product marketer who can develop a clear point of view, pressure-test it with leaders with confidence (and take feedback), and take ownership driving alignment. This is an individual contributor role with high ownership, visibility, and strategic impact. You’ll lead through influence and partnership, working closely with Product and Marketing Leadership as well as Research and Product teams to shape the product narrative early, influence prioritization, and ensure what we ship is positioned to win. You’ll partner closely with Product and Marketing Leadership as well as Research teams to shape product narrative early, influence prioritization, and ensure what we ship is positioned to win. You’ll also own end-to-end go-to-market for new products and initiatives, translating strategy into strong execution that measurably impacts new product discovery: increasing awareness, intent, and early engagement with new products through clear narrative, smart packaging, and effective in-product and lifecycle motions. This role is ideal for someone who can move comfortably between up front strategy (insight → POV → decision) and downstream GTM execution (positioning → launch → adoption). What You’ll Do: Lead product strategy influence (front-end impact) Shape product direction with Product Leadership by clarifying the market problem, target audience, differentiated value, and why it matters now. Define positioning and narrative early for new products, including AI capabilities, translating technical concepts into customer value with appropriate expectations and trust. Create alignment through strategy artifacts such as PR FAQs, narrative briefs, and executive decision memos. Bring structure to ambiguity by reframing big picture positioning and roadmap conversations into the real decisions that need to be made, and guiding stakeholders to clarity. Take ownership of the unique position Product Marketing is in to frame these conversations and bring these ideas up in a product meeting context Own high-impact GTM (senior-level execution) Lead go-to-market for major product bets, from planning to launch, adoption, and iteration. Own the strategy for new product discovery across in-product surfaces, lifecycle, web, and enablement, and track impact through agreed metrics. Partner with Growth and Product to improve discovery and adoption through testing, iteration, and performance reviews. Work with research and product metrics dashboards to inform strategy, performance, and course corrections. Adopt a “researcher mindset” to establish hypotheses, run learning loops with Growth/CS/Research (as relevant), and refine messaging based on market signal and customer feedback, especially for emerging AI-driven capabilities. Craft clear and compelling messaging and positioning that scales across the customer journey. Build the core toolkit (messaging, one-pagers, internal FAQs, enablement) with a high bar for clarity and narrative craft. Own the “GTM stack”: recommend channel mix (in-app, email, web, video strategy, lifecycle marketing updates, etc.), build the plan, drive readiness, and ensure follow-through. Build and maintain core PMM assets (one-page briefs, messaging houses, high level roadmaps, internal FAQs, etc., with an exec-level bar for clarity and consistency in storytelling. Drive cross-functional and executive alignment Serve as a senior cross-functional leader across Product, Brand, Support, Research, Customer Success, and Growth, and take ownership of shared success metrics. Facilitate executive reviews: present recommendations, incorporate feedback without losing the thread (or your confidence), and drive fast decisions that unlock momentum via rapid iterations and feedback cycles. Act as an internal evangelist for your product area: championing customer value, representing PMM leadership, and raising the bar for narrative craft. Continuously test, learn, and iterate by bringing a data-informed mindset and adapting based on customer feedback and behavior. Improve product marketing excellence Revisit and iterate on reusable frameworks and templates as needed (positioning, narrative, PRFAQ, launch readiness) that improve how Product Marketing operates. Mentor other PMMs and help level up strategic thinking, storytelling, and executive communication across the team. Ensure a high bar for storytelling and work with creative brand teams to execute compelling, polished campaigns Who You Are 12+ years of product marketing experience in SaaS (PLG or hybrid GTM preferred), with a track record of leading major launches and driving discovery and adoption Proven ability to operate as a strategic partner to Product Leadership and C-Suite, influencing roadmaps, prioritization, positioning, and narrative direction (not just executing downstream GTM). Strong critical thinking and judgment: can zoom out from day-to-day product decisions to identify the bigger strategic questions, tradeoffs, and second-order impacts that need leadership discussion. An AI-native PMM comfortable using AI tools to scale your impact: speeding up analysis and content creation, improving consistency across messaging, and building repeatable GTM workflows. Deeply customer-obsessed and insight-driven (research, interviews, win/loss, competitive intel), with the ability to translate inputs into strategy. Brings structure to ambiguity: you separate signal from noise, pressure-test assumptions, and make clear, and develop well-reasoned recommendations. Exceptional storyteller who can simplify complex concepts into clear, compelling narratives with a high bar for craft and simplicity. Confident, resilient product marketer who stays steady under pressure: able to navigate ambiguity, competing opinions, and fast-changing priorities without losing momentum, conviction or confidence. Brings a growth mindset: seeks feedback early, learns fast, iterates quickly, and treats feedback as fuel for better work— without getting derailed or losing confidence. Executive-ready communicator: can hold the room, simplify complexity into crisp narratives, and advocate effectively up and across the org. You also know when to back off and listen, go back to the drawing board. You are comfortable engaging in healthy debate (you can disagree, commit, and move on); you don’t freeze when decisions are imperfect or your POV is questioned. Strong operator with high standards: can run multiple high-stakes workstreams, align cross-functional partners, and deliver launches with quality and speed without feeling overwhelmed. Bonus Points Experience marketing to both self-serve and enterprise customers. Experience with Miro, Asana, G-Suite, User Interviews, and product analytics tools Experience with PLG tactics and lifecycle marketing. Experience positioning AI-powered products and features Experience shaping early product narrative through PR FAQs (or equivalent). Tier 1 Salary Hiring Range $222,666—$261,960 USD Tier 2 Salary Hiring Range $204,110.50—$240,130 USD Tier 3 Salary Hiring Range $185,555—$218,300 USD The ranges listed above are the expected annual base salary for this role, subject to change. Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity. Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Top Performer Bonus program (or Sales incentive), equity awards, and competitive benefits. Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows: Tier 1: San Francisco, CA, San Jose, CA, New York City, NY Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA. Tier 3: All other locations not in Tier 1 or Tier 2 If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please let your Recruiter know when first connecting with them. Calendly is registered as an employer in many, but not all, states. If you are located in Alabama, Alaska, Delaware, Hawaii, Idaho, Iowa, Montana, Nebraska, North Dakota, Rhode Island, South Dakota, and West Virginia, you will not be eligible for employment. Note that all individual roles will specify location eligibility. All candidates can find our Candidate Privacy Statement here Candidates residing in California may visit our Notice at Collection for California Candidates here: Notice at Collection This role may require occasional travel for company events, team collaboration, or offsites.

Manage and automate IT infrastructure, patching, and endpoint management at scale. | Extensive experience in IT systems engineering, automation, and RMM tools, but no frontend development or software engineering experience. | What’s in it for you? Ready to make a serious impact? Millions of people already rely on Calendly, and we’re still in the midst of exciting product growth — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey. About the team & opportunity Our Mission We power Calendly's products with reliable, high-performance calendar data infrastructure. Our services provide the foundation for how users interact with their scheduling data, serving as the single source of truth across our platform. How you will contribute As a Senior Frontend Platform Engineer on Calendly’s App Platform team, you will be instrumental in building the foundational capabilities that power our product ecosystem. Your work will directly impact how our engineering teams ship features and the quality of experience they deliver to millions of Calendly users.. You will focus on critical platform services including: Shared frontend packages which are used in numerous frontend web applications Frontend architecture and shared application scaffolding used as the foundation for new products Real-time UX Infrastructure to enable server-to-client data delivery to support dynamic and responsive experiences Developer tooling and observability infrastructure to improve engineering velocity and frontend reliability. Why this role matters We're at an inflection point. As Calendly continues to scale, our product teams need increasingly sophisticated frontend platform capabilities to move quickly without sacrificing quality. In this role, you’ll help define and evolve our shared React architecture, package ecosystem, and developer experience. You’ll contribute to engineering standards, strengthen the reliability of our frontend infrastructure, and build the resilient tooling and migration paths our growing platform demands. Your technical leadership and collaboration will shape not only what we build, but how we build across Calendly engineering. A day in the life of a Senior Frontend Platform Engineer at Calendly Building Platform Infrastructure Design, develop, and maintain the services and frameworks that product teams depend on. You will work hands-on with technologies like React and Webpack to build highly resilient, scalable systems; from real-time server-to-client data infrastructure to shared frontend services. Technical Leadership and Collaboration Contribute to architectural decision and technical strategy for the platform that drives the look and feel of our frontend. Provide guidance to engineers across the organization, share your expertise in frontend platform systems, and help establish patterns and practices that raise the bar for engineering excellence. Contribute To Critical Initiatives Own and contribute to significant projects from concept to production. Whether it’s building and launching real-time server-to-client infrastructure, optimizing package performance, or designing new platform capabilities, you will deliver high impact solutions with quality and reliability at the forefront. Cross-Functional Partnership Partner with product managers, designers, and engineering teams across Calendly to translate their needs into robust platform solutions that serve the entire organization. You will be a connector across teams, building relationships with product engineers and acting as a trusted liaison who advocates for platform solutions that make their work easier. Operational Excellence Ensure reliability and performance of platform services through thoughtful monitoring, testing, and incident response. Participate in on-call rotation to support business-critical systems and drive continuous improvement based on operational learnings. What do we need from you? 6+ years of software engineering experience at a SaaS or technology company, with a strong focus on modern frontend architecture Deep expertise in React, TypeScript, and Webpack (or comparable build tooling), including application architecture, dependency management, and performance optimization Experience designing and maintaining shared frontend platforms, libraries, and infrastructure used across multiple teams Proven ability to own and evolve package ecosystems (versioning, upgrades, migrations, and compatibility across apps) Experience building systems and processes that keep frontend dependencies up to date, stable, and aligned across teams Ability to partner with product engineering teams to improve application architecture, performance, and maintainability in React apps Strong debugging skills, with experience diagnosing cross-app issues spanning packages, build systems, runtime behavior, and CI/CD pipelines Experience supporting large-scale migrations (e.g., library upgrades, architectural shifts, routing changes, state management transitions) Familiarity with CI/CD pipelines, release workflows, and automation for frontend packages and applications Comfortable acting as a force multiplier: unblocking teams, providing architectural guidance, and reducing single-points-of-failure in the frontend ecosystem Strong communication skills, able to collaborate with design system teams, product engineers, and infrastructure partners Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time Bonus Background in platform engineering, developer experience (DevEx), or internal tools roles Experience with micro-frontend (MFE) architecture, including module federation, build, deployment, and integration pipelines Experience authoring shared packages from scratch (e.g. datetime utilities, SSE / Server-Side Event clients, custom eslint rules) Experience with RTK Query cache architecture, including cache tags, optimistic updates, and strongly-typed API layers Experience with Storybook infrastructure and migrations, including CI integration and version upgrades Experience with analytics, experimentation, or feature flagging SDKs/infrastructure What will make you successful here You think in systems and build frameworks and abstractions that make the right way the easy way for other engineers You take ownership of shared frontend infrastructure and treat it as a product; improving reliability, clarity, and long-term sustainability. You proactively identify and reduce single points of failure across our React ecosystem, ensuring platform knowledge is shared and durable. You build systems that keep our packages modern and aligned—dependency upgrades, migration paths, tooling improvements, and CI/CD automation. You partner with product teams to improve architecture, performance, and maintainability in their React apps. You thrive in collaborative environments and are energized by enabling others to ship with confidence You are comfortable navigating ambiguity that spans build tooling, shared packages, runtime behavior, and deployment pipelines. You collaborate closely with our Design System engineers, complementing their component work by strengthening the platform foundation those components rely on. You communicate clearly and confidently, helping teams understand architectural trade-offs and guide migrations collaboratively rather than prescriptively. You lead with curiosity and assume positive intent, approaching cross-team collaboration and technical disagreements with empathy and a bias toward shared understanding. You invest in the people around you, sharing knowledge generously, mentoring engineers across the organization, and celebrating others' growth as your own success. Tier 1 Salary Hiring Range $224,400—$283,800 USD Tier 2 Salary Hiring Range $205,700—$260,150 USD Tier 3 Salary Hiring Range $187,000—$236,500 USD The ranges listed above are the expected annual base salary for this role, subject to change. Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity. Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Top Performer Bonus program (or Sales incentive), equity awards, and competitive benefits. Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows: Tier 1: San Francisco, CA, San Jose, CA, New York City, NY Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA. Tier 3: All other locations not in Tier 1 or Tier 2 If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please let your Recruiter know when first connecting with them. Calendly is registered as an employer in many, but not all, states. If you are located in Alabama, Alaska, Delaware, Hawaii, Idaho, Iowa, Montana, Nebraska, North Dakota, Rhode Island, South Dakota, and West Virginia, you will not be eligible for employment. Note that all individual roles will specify location eligibility. All candidates can find our Candidate Privacy Statement here Candidates residing in California may visit our Notice at Collection for California Candidates here: Notice at Collection This role may require occasional travel for company events, team collaboration, or offsites.

Lead critical parts of a Contacts stack from early architecture to scalable multi-tenant system with mentoring and execution. | 8-10+ years experience in backend or full-stack B2B SaaS with success scaling products and fluency in Go, TypeScript/Node, or React. | What’s in it for you? Ready to make a serious impact? Millions of people already rely on Calendly, and we’re still in the midst of exciting product growth — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey. About the team & opportunity Calendly’s Contacts team is building a system that turns contacts data into a rich, reliable system of record and unlocks new engagement workflows for our customers. We own the core contact data model, ingestion and enrichment pipelines, and the experiences that make it easy for users to act on their relationships across Calendly. We’re taking a 0 - 1 product to its next phase of maturity, scale, and innovation. That means evolving our architecture, hardening our platform, and rapidly iterating on new AI-powered workflows that help solopreneurs and teams turn meetings into meaningful relationships. You’ll report to an Engineering Director in Contacts and partner closely with other team leaders in driving our Contacts technical strategy. Why do we need you? We’re looking for a Staff Engineer who can: Own critical parts of our Contacts stack end-to-end, from technical design to rollout and ongoing reliability. Guide the evolution from early-stage architecture to a scalable, well-instrumented, multi-tenant system that other teams can safely build on. Lead big, cross-cutting “0–1 to 1–100” initiatives in partnership with Product, Design, and other Engineering teams Raise the technical bar for the team through mentoring, eng leadership, and high-quality execution. A day in the life of an Staff Engineer at Calendly On a typical day, you will: Design and evolve services and data models for contacts and relationships that can support new workflows and downstream consumers. Drive decisions around our APIs, eventing, and data flows to keep Contacts a reliable system of record. Own complex, high-impact projects (e.g., new ingestion pipelines, enrichment features, or contact-centric workflows) from technical discovery through launch and iterative improvement. Break down ambiguous problem spaces into clear milestones and incremental, ship-as-you-go plans. Provide technical leadership across squads and workstreams, helping teams make good tradeoffs on performance, reliability, and complexity. Mentor senior and mid-level engineers, review design docs and PRs, and codify best practices in testing, observability, and production readiness. Collaborate with PMs and designers to translate customer problems into pragmatic solutions, especially for solopreneurs and small teams adopting CRM for the first time. Help define MVP scopes, instrumentation, and learning loops so we can move fast without compromising trust or data quality. Define and improve SLOs, error budgets, and operational playbooks for Contacts services. Participate in on-call, guide incident response, and drive durable corrective actions that reduce repeat issues. What do we need from you? Deep experience (typically 8–10+ years) building and operating backend or full-stack systems in B2B SaaS, with meaningful time at Staff level or higher. Proven track record leading 0–1 products and scaling them through maturity including making and revisiting foundational architectural decisions. Strong background in distributed systems, data modeling, and API design; experience with high-traffic, high-availability platforms is a plus. Fluency in at least one of our primary stacks (e.g., Go, TypeScript/Node, React) and comfort moving across the stack where needed. Experience with modern cloud infrastructure (GCP or similar), container orchestration (Kubernetes), and relational databases like PostgreSQL; familiarity with eventing, CDC, or search platforms is a plus. Strong testing discipline (unit, integration, and end-to-end), observability (logging, metrics, tracing), and performance tuning. Experience with CRMs, marketing/sales tooling, or other data-centric systems where data quality and trust matter. Comfort working in product-led environments, where you balance speed, quality, and learning (what to build now vs. later, and how to de-risk via MVPs and experiments). Demonstrated ability to incorporate customer signals and data into technical decisions. History of acting as an org-level technical leader - shaping strategy, influencing roadmaps, and aligning multiple teams around a coherent technical direction. Excellent written and verbal communication; comfortable bringing strong, opinionated recommendations into group settings while staying collaborative and low-ego. Experience mentoring and leveling up other engineers; you see your success through the impact of the teams around you. Availability to participate in an on-call rotation for business-critical services. Authorized to work lawfully in the United States (Calendly does not provide immigration sponsorship at this time). Tier 1 Salary Hiring Range $261,737.10—$331,020.45 USD Tier 2 Salary Hiring Range $239,925.68—$303,435.41 USD Tier 3 Salary Hiring Range $218,114.25—$275,850.38 USD The ranges listed above are the expected annual base salary for this role, subject to change. Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity. Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Top Performer Bonus program (or Sales incentive), equity awards, and competitive benefits. Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows: Tier 1: San Francisco, CA, San Jose, CA, New York City, NY Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA. Tier 3: All other locations not in Tier 1 or Tier 2 If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please let your Recruiter know when first connecting with them. Calendly is registered as an employer in many, but not all, states. If you are located in Alabama, Alaska, Delaware, Hawaii, Idaho, Iowa, Montana, Nebraska, North Dakota, Rhode Island, South Dakota, and West Virginia, you will not be eligible for employment. Note that all individual roles will specify location eligibility. All candidates can find our Candidate Privacy Statement here Candidates residing in California may visit our Notice at Collection for California Candidates here: Notice at Collection This role may require occasional travel for company events, team collaboration, or offsites.

Providing technical support and troubleshooting complex enterprise IT issues. | Experience in technical support and IT infrastructure management, but no software engineering or product growth experience. | What’s in it for you? Ready to make a serious impact? Millions of people already rely on Calendly, and we’re still in the midst of exciting product growth — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey. About the team & opportunity This role focuses on building and running high-impact experiments that improve how users discover, adopt, and pay for Calendly within our Growth organization. You’ll work across the stack, partner closely with product and analysts, and ship changes that are measured in real business outcomes. This is not a traditional feature team role. The work is fast-moving, iterative, and data-driven. You’ll regularly balance speed, quality, and long-term maintainability while operating in an environment with incomplete information. What we value on Growth Ownership and follow-through; You care about results and learning, not just delivery Sound judgment paired with a bias toward action Technical leadership that raises the bar for the team Curiosity, humility, and openness to diverse perspectives A day in the life of a Senior Full Stack Engineer at Calendly Design, build, and ship full-stack growth experiments end-to-end Improve key metrics across acquisition, activation, engagement, and monetization Collaborate daily with product managers, designers, and analysts Analyze experiment results and iterate quickly based on data Contribute to our experimentation platform and growth infrastructure Make thoughtful engineering tradeoffs in pursuit of impact On a typical week, you might: Build and ship an experiment that impacts a core funnel step Partner with product, design, and analysts to refine a hypothesis or flow Review experiment results and decide what to iterate, keep, or remove Improve or extend internal tooling that supports experimentation Review code, mentor teammates, and participate in team ceremonies What do we need from you? 5+ years of professional software experience, with much of that working on user growth (acquisition, activation, retention) or monetization Strong, hands-on full-stack engineering skills, with the ability to independently design, build, and ship production changes across frontend and backend systems Demonstrated experience running product experiments end-to-end A data-driven approach to problem solving The judgment to balance speed and quality in a growth environment Comfort operating in ambiguous problem spaces where the path forward is not fully defined and success is measured by outcomes, not effort A collaborative working style and the ability to partner deeply with product, design, and analytics to drive results A collaborative mindset and a willingness to give and receive feedback Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time. Strong candidates might: Arrive with clear points of view on what experiments to run, why they matter, and how to evaluate their impact Be able to quickly dive into data to uncover growth or monetization opportunities Demonstrate ownership beyond implementation, from hypothesis formulation through post-launch analysis and follow-ups Have experience scaling growth systems or experimentation platforms in a production environment Our stack You don’t need experience with everything below, but you should be excited to work across it: Backend: Ruby on Rails, Grape, PostgreSQL, Redis Frontend: React, TypeScript Infrastructure: Google Cloud Platform, Kubernetes, Argo Workflows Tier 1 Salary Hiring Range $224,400—$283,800 USD Tier 2 Salary Hiring Range $205,700—$260,150 USD Tier 3 Salary Hiring Range $187,000—$236,500 USD The ranges listed above are the expected annual base salary for this role, subject to change. Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity. Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Top Performer Bonus program (or Sales incentive), equity awards, and competitive benefits. Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows: Tier 1: San Francisco, CA, San Jose, CA, New York City, NY Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA. Tier 3: All other locations not in Tier 1 or Tier 2 If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please let your Recruiter know when first connecting with them. Calendly is registered as an employer in many, but not all, states. If you are located in Alabama, Alaska, Delaware, Hawaii, Idaho, Iowa, Montana, Nebraska, North Dakota, Rhode Island, South Dakota, and West Virginia, you will not be eligible for employment. Note that all individual roles will specify location eligibility. All candidates can find our Candidate Privacy Statement here Candidates residing in California may visit our Notice at Collection for California Candidates here: Notice at Collection This role may require occasional travel for company events, team collaboration, or offsites.

Build and iterate on commerce features, improve platform scalability and reliability, collaborate with product and design, participate in agile ceremonies, and contribute to engineering practices and culture. | 4-6 years professional experience in SaaS, strong React/TypeScript frontend skills, Node.js backend experience, PostgreSQL expertise, GraphQL API design, microservices and SOA knowledge, and ability to own features end to end. | Description: • Collaborating within your squad to build and iterate on commerce features that drive measurable business impact across self‑serve and enterprise customers. • Contributing to platform scaling initiatives while improving reliability and performance in user critical flows. • Meeting regularly with Product and Design to fine tune requirements, define MVPs, and instrument experiments that validate value quickly. • Attending agile ceremonies to help your team plan out their work and get it done with predictable delivery. • Working across squads to improve engineering practices and evolve shared monorepo tooling and service boundaries. • Reviewing implementation plans and pull requests from your peers with a focus on simplicity, maintainability, and incremental delivery. • Contributing to a high trust, professional casual culture grounded in respect and ownership. Requirements: • 4 to 6 years of professional software development experience in a SaaS or technology driven environment. • Strong proficiency in React and TypeScript for modern front end web development, supporting end to end feature delivery. • Professional experience in backend engineering with Node.js, including building and maintaining scalable services and APIs that are observable, reliable, and secure. • Experience with PostgreSQL, including schema design, query optimization, and data modeling for transactional systems. • Experience designing and consuming GraphQL APIs in production environments. • Background in mixed stack environments, such as Node.js services interfacing with a Ruby on Rails monolithic API, or similar mixed stack environments. • Hands-on experience with Service Oriented Architecture (SOA), microservices, and involvement in monolith to services modernization or large scale refactoring initiatives. • Proven ability to own features end to end, including technical discovery, design, implementation, testing, release, and ongoing maintenance, with a bias toward small, incremental, high quality releases. • Strong analytical and problem solving skills, with the ability to dissect complex systems, identify root causes, and deliver scalable, maintainable solutions. • A commitment to writing clean, reliable, and maintainable code, with an emphasis on readability, simplicity, and performance. • Adaptability to new technologies, evolving architectural patterns, and changing organizational priorities. • Availability for participation in an on call rotation, ensuring timely and effective responses to critical production issues outside of regular working hours. • Authorized to work lawfully in the United States, as Calendly does not offer immigration sponsorship at this time. Benefits: • Health insurance • 401(k) matching • Paid time off • Top Performer Bonus program • Equity awards • Competitive benefits

Lead go-to-market strategy, craft messaging and positioning, partner cross-functionally, translate customer insights into marketing strategy, and drive product adoption. | 6-8+ years product marketing experience in SaaS, strong storytelling, customer obsession, cross-functional leadership, and excellent communication skills. | About the Role Calendly is looking for a Senior Product Marketing Manager to help shape how we bring our products to market and tell our story to the world. In this role, you’ll lead go-to-market efforts, craft positioning that resonates, and partner across the business to drive awareness, adoption, and customer success. You’ll work closely with Product, Brand, Sales, and Customer Success to help define our product narrative, launch with impact, and ensure customers experience the full value of Calendly. This is a high-impact role for a strategic marketer who’s passionate about product, customers, and storytelling. What You’ll Do Lead go-to-market strategy for new features and products, from planning through launch and adoption. Craft clear, compelling messaging and positioning that resonates with target audiences and scales across the customer journey. Partner cross-functionally with Product, Sales, Brand, and Customer Success to ensure consistent messaging and enablement. Translate customer insights into marketing strategy through user research, interviews, win/loss analysis, and competitive intelligence. Own channel strategy by identifying the right mix of channels (in-app, email, sales enablement, website, social, etc.) to build scalable and effective GTM launch stacks. Build and maintain core product marketing assets including one-pagers, release notes, internal FAQs, pitch decks, and battlecards. Be an internal and external evangelist for your products, championing their value, advocating for the customer, and representing PMM in both internal and external conversations. Support awareness and lifecycle programs with differentiated messaging that drives acquisition, expansion, and retention. Drive alignment and clarity across teams to ensure all stakeholders are informed, enabled, and working toward shared goals. Continuously test, learn, and iterate by bringing a data-informed mindset and adapting based on what resonates. Who You Are You have 6-8 + years of product marketing experience in SaaS, ideally in a PLG or hybrid GTM environment. Proven track record owning launches and scaling adoption. Strong storyteller who can simplify complex concepts into compelling narratives. Customer-obsessed, with deep empathy for user needs and buying behavior. Comfortable leading cross-functional projects with Product, Sales, Brand, and Customer Success. Highly organized, detail-oriented, and can manage multiple projects without losing momentum. Outstanding written communication skills and love communicating value in a clear, human way. You know how to write for conversion across web, email, and other channels. Outstanding presentation skills—equally comfortable presenting to execs or facilitating webinars for large audiences. Critical thinking and narrative skills that help you connect disparate ideas into a cohesive story. You’re a driver, someone who can take loosely formed ideas and 70% of the info and move it forward without waiting for perfect clarity. Resilient and adaptable and able to flex as timelines, priorities, or project scopes shift. You bring positive energy, clarity, and drive as a collaborative team player. Bonus Points Experience marketing to both self-serve and enterprise customers. Experience with Miro, Asana, G-Suite, User Interviews, and product analytics tools Experience with PLG tactics and lifecycle marketing. What’s in it for you? Calendly is at an inflection point: millions of people rely on us, and we’re building the next chapter of our platform. You’ll have the opportunity to shape how we go to market, influence key decisions, and bring meaningful work to life. This role offers plenty of room to stretch, experiment, and grow. If you're excited to do impactful work with smart, kind teammates—and help redefine how people spend their time, we’d love to meet you. If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at recruiting@calendly.com. Calendly is registered as an employer in many, but not all, states. If you are located in Alaska, Alabama, Delaware, Hawaii, Idaho, Montana, North Dakota, South Dakota, Nebraska, Iowa, West Virginia, and Rhode Island, you will not be eligible for employment. Note that all individual roles will specify location eligibility. All candidates can find our Candidate Privacy Statement here Candidates residing in California may visit our Notice at Collection for California Candidates here: Notice at Collection The ranges listed below are the expected annual base salary for this role, subject to change. Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity. Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Quarterly Corporate Bonus program (or Sales incentive), equity awards, and competitive benefits. Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows: Tier 1: San Francisco, CA, San Jose, CA, New York City, NY Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA. Tier 3: All other locations not in Tier 1 or Tier 2 Tier 1 Salary $168,300—$227,700 USD Tier 2 Salary $154,275—$208,725 USD Tier 3 Salary $140,250—$189,750 USD

The Customer Support Specialist will be the first point of contact for users needing help, providing solutions and creating the best support experience. They will resolve tickets via Live Chat, Phone, or Email while maintaining expert-level product knowledge. | Candidates should have at least 1 year of experience in SaaS customer support and possess technical troubleshooting skills. Strong written and verbal communication skills, along with the ability to thrive in a fast-paced environment, are essential. | About the team & opportunity What’s so great about working on Calendly’s Customer Experience team? We provide a high touch experience to each customer and enable them to maximize our product so that they can gain valuable time back into their day to day. Why do we need you? Well, we are looking for a Customer Support Specialist who has a curiosity for technology, critical problem-solving skills, and a desire to enable customers! You will report to a Senior Manager of Customer Service being on the front lines of customer support issues during our overnight shift from 12am-9am EST. A day in the life of a Customer Support Specialist at Calendly You will resolve tickets via Live Chat, Phone or Email promptly in a fast-paced environment and effectively maintain expert-level product knowledge. You will have the opportunity to participate in Calendly support initiatives and you will be measured by personal and team goals & metrics. Many customers have experienced the value of Calendly firsthand, and our team makes a huge impact on that experience. In order to stay at the top of industry customer service standards, we need to continually grow our team. On a typical day, you will be working on: Be the first point of contact for our users when they need help or have questions, providing solutions and creating the very best Calendly support experience Help our customers schedule more meetings Take a consultative approach to problem-solving Maintain fantastic written communication skills Be a Calendly product, use-case, and scheduling industry expert Patiently empathize with customers with every interaction Attend ticket audits and receive active feedback on a regular basis Document & advance customer and internal issues appropriately Go above and beyond to serve our customers and your team (be a self-starter) Use your technical savviness and resourcefulness to assist customers relatively autonomously Take ownership over the customer experience you provide What do we need from you? 1+ years of experience in software (SaaS) customer support Technical software troubleshooting skill and experience Live Chat or Phone customer support experience a plus Someone who thrives in a challenging, fast-paced environment and enjoys helping people A self-starter mentality and desire to make a direct, tangible impact on a rapidly growing product and company Drive and ability to thrive in a metrics-focused role and team environment Phenomenal written and verbal communication skills Outstanding time management skills Someone who works collaboratively with a passionate, customer-centric team Authorized to work lawfully in the United States of America. Calendly does not engage in immigration sponsorship at this time Our ideal candidate will thrive in a fast-paced, high-volume, email, phone, and live chat-based customer support environment. This role will require product expertise, exemplary time management skills, critical thinking about problem-solving, and effective communication throughout the customer experience. Due to the hours of coverage, it is imperative that the person in this role exercise good, professional judgment and be able to thrive in a relatively self-sufficient context. We're looking for self-starters who are curious and intrinsically motivated to make an impact. Available shifts In order to best serve our customers globally, and to support multiple time zones, seven days a week. This role has a consistent 5-day per week work schedule that will include one weekend day: your shift each week will be Tuesday-Saturday from 12am-9am EST. What’s in it for you? Ready to make a serious impact? Millions of people already rely on Calendly’s products, and we’re still in the midst of our growth curve — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey. Our Hiring Process: We aim to provide an inclusive and equitable candidate experience to everyone who expresses interest in working at Calendly. To learn more about our hiring process, please visit our careers page at www.careers.calendly.com. Once selected for an opportunity, the recruiter assigned to the role will keep you informed every step of the way. Have questions? Let your recruiter know! Want to share your experience? We are passionately committed to improving and building on our process, and we consider feedback a gift. If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at recruiting@calendly.com . Calendly is registered as an employer in many, but not all, states. If you are located in Alaska, Alabama, California, Delaware, Hawaii, Idaho, Montana, North Dakota, South Dakota, Nebraska, Iowa, West Virginia, and Rhode Island, you will not be eligible for employment. Note that all individual roles will specify location eligibility. All candidates can find our Candidate Privacy Statement here Candidates residing in California may visit our Notice at Collection for California Candidates here: Notice at Collection The ranges listed below are the expected annual base salary for this role, subject to change. Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity. Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Quarterly Corporate Bonus program (or Sales incentive), equity awards, and competitive benefits. Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows: Tier 1: San Francisco, CA, San Jose, CA, New York City, NY Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA. Tier 3: All other locations not in Tier 1 or Tier 2 Tier 1 Hourly $21.84—$25.38 USD Tier 2 Hourly $21.84—$25.38 USD Tier 3 Hourly $21.84—$25.38 USD