Caleb and Brown Pty Ltd

The Onboarding Specialist will onboard customers in accordance with AML/CTF regulatory requirements and ensure a smooth onboarding experience. They will also validate client documentation and manage the end-to-end client setup process. | Candidates should have experience in a KYC/AML role and possess a bachelor's degree or equivalent. Strong communication skills and the ability to work independently or collaboratively are essential. | Who we are: Caleb and Brown, headquartered in Melbourne Australia, and now powered by Swyftx, has grown in the last nine years to become one of the leading cryptocurrency brokerage firms globally. By fostering a culture of crypto experience married with professional services, we are building the bridge to the traditional financial world. We are seeking a motivated and detail-focused individual to join our team as an Onboarding Specialist. In this role, you'll support our global compliance team by onboarding clients in accordance with Anti-Money Laundering (AML/CTF) regulatory requirements, with a focus on applying Know Your Customer (KYC) and Customer Due Diligence (CDD) procedures. What we'd love to see: We are seeking an Onboarding Specialist or a dynamic individual from a background whereby they could transfer their already well honed skills. The successful candidate will have exceptional customer service skills, a deep understanding of the cryptocurrency ecosystem, and meticulous adherence to AML and KYC regulations. The Onboarding Specialist will play a key role in validating all client documentation and managing the end-to-end client setup process while maintaining the highest levels of accuracy and security. Responsibilities: Onboarding customers in accordance with AML/CTF regulatory requirements, with a focus on applying KYC and customer due diligence (CDD) procedures. Providing a smooth and timely onboarding experience for a range of customer types. Communicating Caleb and Brown’s AML/CTF and regulatory compliance requirements to customers through written and verbal communication. Resolved customer onboarding matters and queries, including reviewing potential sanctions and adverse media results. Collaborating with others on projects to develop and improve our AML/CTF and regulatory obligations. Apply and maintain other facets of our AML/CTF policies and procedures, including ongoing customer due diligence, periodic reviews, and transaction monitoring as time allows. Experience working in a KYC/AML role, preferably with client-facing responsibilities Bachelor's degree or equivalent Ability to work independently and collaboratively in a team or remote environment Excellent verbal and written communication skills Ability to handle multiple tasks and manage time effectively Capacity to handle and manage projects of varying complexity Highly detail-oriented with strong critical thinking and problem-solving skills Strong work ethic and desire to work in a fast-paced environment Resilient under pressure and tenacity to face challenges head-on Understanding of cryptocurrency markets or blockchain forensic tools (e.g., Chainalysis, TRM Labs, etc.) preferred but not mandatory Ongoing training and industry development opportunities from a supportive leadership team Access to cutting-edge technology and market insights. Collaborative and supportive team culture with a passion for digital assets. Learn from a team of experienced cryptocurrency experts Competitive compensation that recognises experience and impact Hybrid working arrangements designed around trust and autonomy 0% trading fees with Caleb and Brown Applicants must have full working rights and be residing in Fort Lauderdale, FL, United States to be considered for this role. We value diversity and inclusivity and ensure an equal process for all throughout our recruitment processes.

The Associate Broker will engage and build relationships with clients, particularly VIP clients, and facilitate their requests and trade instructions. They will also collaborate with other team members and drive continuous improvement initiatives within their pod. | Candidates should have ideally 2+ years of experience as a cryptocurrency broker or similar role, with a strong understanding of the cryptocurrency landscape. A bachelor's degree in a quantitative or business-related field is advantageous, along with expertise in regulatory compliance and financial analysis. | Who we are: At Caleb and Brown, we’re on a mission to connect people to the world of cryptocurrency through education and information. Headquartered in Melbourne, Australia, and now powered by Swyftx, we have grown in the last nine years to become one of the leading cryptocurrency brokerage firms globally. By fostering a culture of crypto experience married with professional services, we are building the bridge to the traditional financial world. What we'd love to see: We are seeking an experienced Associate Broker to join our team at our Fort Lauderdale location, delivering education to a broad range of clientele across the globe. The successful candidate will be a pro at developing long-term relationships with our VIP clients, fostering trust and satisfaction as well as having a deep understanding of the cryptocurrency landscape whilst being passionate about their expertise and the industry. This role offers a remarkable opportunity to contribute to our company's growth while working in a high performance yet supportive environment that values results and outcomes, but importantly, people first. Responsibilities include: Fulfilling the role of Associate Broker in relation to engaging and building relationships all of our clients including our VIP and high value clients, facilitating their requests and trade instructions. Making an impact as as an expert within the "pod structure" which is our local team in Fort Lauderdale and is comprised of a number of Senior Brokers, Associate Brokers and Support Specialists. Striving to hit revenue goals, KPI's and various other strategic goals, with support and guidance from the Pod Leader. Collaborating with other members of the Brokerage department on client matters, trends and the industry more broadly. Working closely with Operations, Client Support and Compliance teams to ensure positive and compliant client outcomes. Driving continuous improvement initiatives within your pod and across the organisation. Represent C&B in internal and external engagements as required across Australia and the US from time to time. Consistent self learning to stay up to date and on the pulse of the industry in general. Proven Track Record: Ideally, 2+ years of successful experience as a cryptocurrency broker, account executive, or financial advisor. Education: A bachelors degree in a quantitative or business related field is advantageous. Complex Case experience: Experience handling large, complex transactions both locally and globally. Client Care: Experience is liaising with and educating high net worth and VIP clientele. Team Collaboration: being able to clearly demonstrate collaboration and curiosity on a daily basis. Deep Market Knowledge: A solid understanding of cryptocurrency, financial markets and macroeconomic factors that can have an impact on the market. Financial Analysis: Ability to interpret financial statements, perform valuation, and conduct sophisticated risk analysis. Regulatory Compliance: Expert knowledge of the specific rules and regulations governing the industry. Technology Proficiency: Mastery of trading platforms, CRM software, and data analytics tools. Work alongside a team of experienced cryptocurrency experts Competitive compensation that recognises experience and impact Hybrid working arrangements designed around trust and autonomy Access to our world class office in Cremorne for in-office work, where we collaborate and connect locally 0% trading fees with Caleb and Brown