Caesars Entertainment

Caesars Entertainment

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Caesars Entertainment

Customer Services Representative (Caesars New Orleans)

Caesars EntertainmentNew Orleans, LAFull-time
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Compensation$NaNK - NaNK a year

Assist guests on the casino floor, ensure a welcoming environment, and handle customer feedback. | Must have strong communication skills, be able to stand/walk for long periods, and lift up to 25 pounds; experience in customer-facing roles preferred. | Job Description JOIN A TEAM THAT GOES ALL-IN ON YOU Caesars New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture, blazes the trail, and commits to delivering Family-Style Service at every turn? We want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our winning team and bring your fun spirit along with you! BENEFITS: Caesars New Orleans is proud to offer our team members a professional, fun, and welcoming atmosphere. Our team members also enjoy exclusive benefits, such as: FREE Downtown Team Member Parking Discounted Monthly Bus Passes Free Team Member Assistance Program Team Member Discounted Hotel Room Rates Discount Program within Caesars Partner Network Fun and Free Team Member Events Tuition & Student Loan Debt Repayment Assistance First Time Homebuyer Program Child Care Assistance Program 401k Matching ABOUT THE ROLE: Customer Services Representatives supports all customer service initiatives by participating in the day-to-day operations of the Casino ensuring the guests feel welcomed, valued, and well-informed of products and services. This is done through consistent and proactive exceptional Guest Experience, ensuring a clean and safe environment, and compliance with established policies and procedures. The Customer Services Representative ensures that feedback from customers is relayed to all departments on a regular basis. The Customer Services Representative will be responsible for creating a fun and welcoming environment while celebrating guests, internal and external. Must be able to work weekends and holidays (including: Thursday, Friday, Saturday, and Sunday at nights.) • Spends the majority of time on the casino floor interacting with external Guests, proactively welcome, acknowledge, and offer to help every guest with questions • Consistently exhibits a fun, upbeat and positive attitude at all times. • Must be aware of surroundings and be able to initiate a greeting with every guest every time. • Exhibits strong communication skills, including public speaking. • Provides customer feedback and suggestions to department leaders on a regular basis. • Assists in the execution of special events and particularly in managing the overall customer experience. • Responsible for customer contact and interfacing with guests by letter, person, or telephone. • Convey terms of programs and explain qualifications and requirements to prospective customers. • Works with all departments to assist in serving customers to provide Customer Satisfaction. • Responsible for ensuring cleanliness of the assigned zone, services calls, and document all customer complaints/compliments. • Provide an outstanding example of what customer service looks like and is willing to assist a department to ensure proper customer service protocol is being followed. • Adhere to regulatory, departmental, and company policies in an ethical manner. A FEW MORE THINGS: • Must be able to maneuver all areas of the casino, including in and around pit areas. • Must be able to bend, stoop, reach, kneel, twist and grip items when necessary. • Must be able to stand/ walk for extended periods of time. • Must be able to lift up to 25 pounds. • Must be able to use a computer: Microsoft Word, Excel, and Power Point. • Must be able to read, write, and understand English. GAMING PERMIT: N/A The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Caesars New Orleans reserves the right to make changes to this job description whenever necessary. Caesars New Orleans is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran. NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase. About Us Caesars New Orleans Casino & Hotel earned recognition as a City Business "Best Places to Work" honoree and was named "#1 Large Employer" in the New Orleans area by the "Times-Picayune" Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests. Caesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

Customer Service
Communication
Public Speaking
Teamwork
Verified Source
Posted 6 days ago
Caesars Entertainment

Bartender- Part Time, Nobu (Caesars New Orleans)

Caesars EntertainmentNew Orleans, LAPart-time
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Compensation$NaNK - NaNK a year

Preparing and serving beverages in a high-volume, fast-paced environment while providing excellent guest service. | High school diploma or equivalent, 3-5 years of high-volume restaurant or nightclub bartending experience, knowledge of drink recipes, strong customer service skills, ability to work in a fast-paced environment. | Job Description JOIN A TEAM THAT GOES ALL-IN ON YOU Caesars New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture, blazes the trail, and commits to delivering Family-Style Service at every turn? We want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our winning team and bring your fun spirit along with you! BENEFITS: Caesars New Orleans is proud to offer our team members a professional, fun, and welcoming atmosphere. Our team members also enjoy exclusive benefits, such as: FREE Downtown Team Member Parking Discounted Monthly Bus Passes Free Team Member Assistance Program Team Member Discounted Hotel Room Rates Discount Program within Caesars Partner Network Fun and Free Team Member Events Tuition & Student Loan Debt Repayment Assistance First Time Homebuyer Program Child Care Assistance Program 401k Matching ABOUT THE ROLE: The Bartender at Nobu is responsible for the preparation of food and drink orders at the assigned outlet while providing excellent guest service JOB SUMMARY: • Receives food and drink orders from customers or servers and provides prompt and courteous service while preparing drink orders according to request. • Processes proficient sales transactions - using a point-of-sale system; handles cash, credit & other forms of payment while maintaining proper cash drawer balances. • Ensures that customers are of legal drinking age by checking identification - for guests who appear to be under 30 years old. • Communicates to food and beverage management the need for stock of beverage items and equipment. • Ensures that clean and sanitary conditions of bar service area are maintained. Maintains organization of all supplies and equipment in service areas. • Demonstrates responsible alcohol service by monitoring guest consumption of alcohol and intervenes as needed according to established guidelines. • Demonstrate expert knowledge of mixology techniques, cocktail ingredients, and beverage offerings, including Nobu's signature drinks. • Provides suggestive selling - using proven techniques. • Completes special assignments for upper management as requested. • Collaborate with other team members, including servers, kitchen staff, and management, to ensure seamless coordination and exceptional service delivery. OUR IDEAL CANDIDATE: Success at Nobu Restaurant is defined by traits like a strong work ethic, a positive attitude, meticulous attention to detail, and a demonstrated history of anticipatory service. Previous experience of at least one year in a high-volume, fine dining establishment is preferred. • High School diploma or equivalent preferred. • A minimum of 3-5 year of experience as a Bartender in a high-volume nightclub or high-volume restaurant required. • Knowledge of drink recipes and preparation. • Remaining calm in a hectic, fast-paced atmosphere. • Strong customer service skills, with the ability to engage with guests in a warm and welcoming manner. • Excellent communication and interpersonal skills, with the ability to work effectively as part of a team. • Flexibility to work evenings, weekends, and holidays as required by the demands of the hospitality industry. • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency. • Displaying a positive and outwardly friendly attitude toward guests. A FEW MORE THINGS: • Loud, fast paced environment, multiple tasks to be handled under time constraint. • Must be neat and clean in appearance and physically fit to perform the duties required • Ability to move throughout the outlet (standing, walking, kneeling, bending) for extended periods of time. • Ability to make repeating movements of the arms, hands, and wrists. • Ability to express or exchange ideas verbally and perceive sound by ear. • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 25 pounds. • Ability to turn or twist body parts in a circular motion. • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Caesars New Orleans reserves the right to make changes to this job description whenever necessary. Caesars New Orleans is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran. NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase. About Us Caesars New Orleans Casino & Hotel earned recognition as a City Business "Best Places to Work" honoree and was named "#1 Large Employer" in the New Orleans area by the "Times-Picayune" Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests. Caesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

Customer Service
POS Systems
Cash Handling
Food Preparation
Inventory Management
Verified Source
Posted 7 days ago
Caesars Entertainment

Assistant Restaurant Manager, Nobu (Caesars New Orleans)

Caesars EntertainmentNew Orleans, LAFull-time
View Job
Compensation$NaNK - NaNK a year

Supports restaurant operations, manages staff, ensures guest satisfaction, and maintains profitability. | Requires 3+ years of management experience in high-volume or fine dining restaurant settings, with strong leadership and operational skills. | Job Description JOIN A TEAM THAT GOES ALL-IN ON YOU Caesars New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture, blazes the trail, and commits to delivering Family-Style Service at every turn? We want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our winning team and bring your fun spirit along with you! BENEFITS: Caesars New Orleans is proud to offer our team members a professional, fun, and welcoming atmosphere. Our team members also enjoy exclusive benefits, such as: • FREE Downtown Team Member Parking • Discounted Monthly Bus Passes • Free Team Member Assistance Program • Team Member Discounted Hotel Room Rates • Fun and Free Team Member Events • Discount Program within Caesars Partner Network • Tuition & Student Loan Debt Repayment Assistance • 401k Matchin ABOUT THE ROLE: The Assistant Restaurant Manager at Nobu Restaurant will support the General Manager with hiring and training team members to elegantly describe food offerings, ingredients, and preparation methods, as well as knowledge of wine and spirits to deliver the ultimate luxury dining experience in a sophisticate environment. This role will ensure that all aspects of the front of the house operations contribute to 100% guest satisfaction. • Manages operation of the restaurant to maximize profitability, minimize legal liability, and conform to the industry regulations. • Supervises in management of restaurant team members within the front of house operation while ensuring all policies and procedures are followed for providing proper service to guests. • Achieves company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment. • Controls cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures. • Develop and implement strategies to increase sales and profitability. • Assists with the ordering of all food and beverage products. • Maintain records of team members performance, dining room labor costs, product and other expenses related to the operation. • Collaborate with the kitchen staff to coordinate food and beverage offerings. • Assists with daily check control system, payroll, scheduling, and forecasting. • Assists with requisitions of supplies and labor for the outlet. • Schedules periodic food service employee meetings to ensure correct execution of restaurant policies. • Schedules team in accordance with operating budgets and forecasts. • Coordinates and directs the daily activities of team members in the outlet(s) including planning and organizing. • Provides input in the strategic planning regarding the direction of the outlet(s). • Advises guests on selection of food and beverage items. • Ensures adherence to all Board of Health standards. • Anticipates and handles guest opportunities to ensure quality product delivery, guest satisfaction and repeat business. • Maintains high levels of guest satisfaction through table touches, greetings or warm farewells and encourages employees to build relationships with the guests. • Demonstrates extraordinary guest relation skills and ability to market the outlet. • Understands and works with Human Resources to follow proper processes for employee relation matters. • Assists with the training of new employees, hiring, orientation, training and job performance for outlet employees. • Ensures all areas are kept clean and in proper condition to provide a presentable and safe working environment. • Communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals, and business strategy. • Follows company policies, procedures, and industry regulations, maintains accurate and up-to-date team member records, and completes performance reviews timely. • Carries out leadership responsibilities in accordance with the organization's policies and applicable laws. • Acts as a role model, always presenting oneself as a credit to Caesars Entertainment and encourages others to do the same. • Maintains a well-groomed appearance which reflects the professional appearance of the operation. • Maintains and orders all supplies for the outlet. • May perform other duties as assigned. OUR IDEAL CANDIDATE: The ideal candidate for the Assistant Manager position will have at least three years of bar management experience, strong knowledge of beverage preparation and enjoys leading a team of passionate restaurant professionals by selecting, training, evaluating, leading, motivating, and coaching. • College degree in hospitality, business or equivalent work experience preferred. • 3+ years of work experience in fine dining, full service, or high-volume restaurant. • 3+ years of management experience within bar operations. • Previous work in a high caliber chef driven property is a plus. • Basic knowledge in all phases of restaurant management. • Strong leadership, communication and management skills. • Strong knowledge of beverage preparation • Excellent planning and public relation skills. • Ability to work in a diverse, fast-paced environment with heavy business volumes while managing sensitive situations relating to staff and guests, in a timely manner. • Ability to flex and accommodate last minute requests and changes. • Ability to act quickly and exercise good judgment under pressure and/or conflict situations • Proficient in Microsoft Word, Excel, Power Point and Outlook E-mail programs • Proficiency in Point of Sales systems (i.e. Micros, Infogenesis) • Work requires flexibility to work various shifts. A FEW MORE THINGS: • Must have a positive and professional interaction with all casino/hotel departments. • Must be congenial and have neat, professional appearance with good personal hygiene. • Must be reliable and conscientious. • Must be able to stand for extended periods of time. • Must be able to listen and respond to visual and aural cues. • Must be able to maneuver to all areas of the casino. • Must be able to lift up to 25 pounds and carry up to 25 pounds. • Must be able to bend, reach, kneel, twist and grip items while working at assigned area. • Must be able to stoop, bend, jump, twist, crouch, grip and carry heavy loads. • Must have the ability to listen, solve problems and use collaboration skills, • Must be able to work at a fast-paced environment. • Must be able to read, write, speak, and understand English. • Must be able to respond to visual and aural cues. GAMING PERMIT: N/A The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Caesars New Orleans reserves the right to make changes to this job description whenever necessary. Caesars New Orleans is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran. NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase. About Us Caesars New Orleans Casino & Hotel earned recognition as a City Business "Best Places to Work" honoree and was named "#1 Large Employer" in the New Orleans area by the "Times-Picayune" Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests. Caesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

Management
Leadership
Food and Beverage Knowledge
Customer Service
Verified Source
Posted 8 days ago
Caesars Entertainment

Room Controller, Harrah's Tower - Part Time (Caesars New Orleans)

Caesars EntertainmentNew Orleans, LAPart-time
View Job
Compensation$40K - 70K a year

Coordinate hotel room reservations, manage guest requests, and ensure smooth front desk operations. | High school diploma, customer service experience, ability to perform multiple tasks, and good communication skills. | Job Description JOIN A TEAM THAT GOES ALL-IN ON YOU Caesars New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture, blazes the trail, and commits to delivering Family-Style Service at every turn? We want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our winning team and bring your fun spirit along with you! BENEFITS: Caesars New Orleans is proud to offer our team members a professional, fun, and welcoming atmosphere. Our team members also enjoy exclusive benefits, such as: FREE Downtown Team Member Parking Discounted Monthly Bus Passes Free Team Member Assistance Program Team Member Discounted Hotel Room Rates Discount Program within Caesars Partner Network Fun and Free Team Member Events Tuition & Student Loan Debt Repayment Assistance First Time Homebuyer Program Child Care Assistance Program 401k Matching JOB SUMMARY: The Room Controller is specifically assigned to Harrah's Tower of Caesars New Orleans. They are responsible for coordinating all room vacancies, express checkouts, and other reservation status changes on a daily basis. Works closely with related departments to ensure excellent guest service. Acts as a role model for all front office staff and responsible for department in absence of a Hotel Manager. ESSENTIAL JOB FUNCTIONS: • Ensure that guest needs and special requests are met. • Invoking service recovery when appropriate. Maximizing use of FOCUS skills. • Prepare daily agenda (upgrading, sales/junket groups, etc.) • Answer all phones directed to the Front Office. • Attend Housekeeping pre-shift to communicate information regarding groups, VIP guest, special requests, etc. • Check numbers for the day and post for the staff and to give to supervisors for pre-shift meetings. Check status of "out of order? rooms. • Responsible for placing all guest requests to the housekeeping department, documenting the request and guest follow up. • Complete any back to back reservation extensions. • Complete all express checkout and due out. • Check in all unassigned rooms, making keys and giving key packets to Supervisor to bring to the front desk for customer pick-up. • Review Sales group resumes and block rooms based on special requests, etc. • Run and resolve the over credit report. Run and resolve the non-zero report. Pre-assign all hotel special requests. • Promote and maintain constant communication between all departments. • Receive all calls for rooms that need repair. Notify facilities, place "room out of order? and follow through until repair is completed and room is available for occupancy. Cancel all non-guaranteed reservations at 6 PM (options on the main menu). • Balance room inventory one day in advance. • Run and complete Rooms Revenue Potential and Manual overrides. • Call around city for room availability and rates. • Able to work as a Front Desk Clerk as needed based on business demands. • Complete required paperwork for various front desk transactions and input information into the computer. • Process all cash transactions by accepting money or credit card and make the necessary change or card transaction accurately. • Check guests in and out. • Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies. OUR IDEAL CANDIDATE: • Ability to read, write and understand English. • Ability to coordinate multiple tasks simultaneously. Must perform duties with a sense of urgency. • Excellent oral and written skills. • High School graduate or equivalent is required. • Minimum one-year customer service experience with ability to provide courteous, friendly and efficient service to all guests, every time, is required. • Must be able to type at least 25 wpm. • Must be able to pass a simple mathematics test. • Must be able to get along well with co-workers and work as a team. • Must be able to work any day of the week and any shift. • Must present a professional, clean and crisp appearance. A FEW MORE THINGS: • Able to work inside and continuously stand and/or maneuver around front desk area and guest rooms for periods of up to eight hours at a time. • Able to respond calmly in busy situations. • Able to tolerate area with high noise levels. • Must be able to lift and frequently push or pull up to 60 pounds. • Must have good manual dexterity to be able to type, grab, grip, pull, hold, tear, sort, reach, and file appropriate paperwork. • Respond to visual and aural cues. Able to read, write and communicate directions in English clearly. • Accurately count and balance bank ($1500.00) at the beginning and end of shift. • Process all cash and credit card transactions. • Able to operate the following equipment: computer, 10 key adding machine, safe lock key machine, phones, credit card machine, speed printer, fax machine and copier machine. GAMINGPERMIT: N/A The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Caesars New Orleans reserves the right to make changes to this job description whenever necessary. Caesars New Orleans is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran. NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase. About Us Caesars New Orleans Casino & Hotel earned recognition as a City Business "Best Places to Work" honoree and was named "#1 Large Employer" in the New Orleans area by the "Times-Picayune" Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests. Caesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

Customer Service
Cash Handling
POS Systems
Food Preparation
Verified Source
Posted 9 days ago
Caesars Entertainment

Line Cook III, Emeril's Brasserie (Caesars New Orleans)

Caesars EntertainmentNew Orleans, LAFull-time
View Job
Compensation$40K - 70K a year

Prepare and produce menu items to recipe standards in a fast-paced kitchen environment, maintaining cleanliness and safety. | High school diploma, 1-3 years culinary experience, knowledge of food prep techniques, and ability to work in a fast-paced environment. | Job Description JOIN A TEAM THAT GOES ALL-IN ON YOU Caesars New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture, blazes the trail, and commits to delivering Family-Style Service at every turn? We want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our winning team and bring your fun spirit along with you! BENEFITS: Caesars New Orleans is proud to offer our team members a professional, fun, and welcoming atmosphere. Our team members also enjoy exclusive benefits, such as: • FREE Downtown Team Member Parking • Discounted Monthly Bus Passes • Free Team Member Assistance Program • Team Member Discounted Hotel Room Rates • Fun and Free Team Member Events • Discount Program within Caesars Partner Network • Tuition & Student Loan Debt Repayment Assistance • First Time Homebuyer Program • Child Care Assistance Program • 401k Matching Bam! Emeril Lagasse's first French-inspired restaurant concept-Emeril's Brasserie will bring the signature Creole flavors he is famous for, to classic French-inspired dishes. The restaurant will encompass full-service breakfast, lunch and dinner dining options, delicious cocktails, as well as a fast-casual coffee shop and bakery called Petite Brasserie. JOB SUMMARY: The Culinary Cooks will be responsible for preparing and producing menu items to recipe standards in a quick and efficient manner. Assist Chef on duty in setting up food outlet line and maintaining kitchen areas. Maintain assigned station and equipment in a clean and sanitary condition which includes common areas such as walk in coolers and freezers. All cooks in the kitchens are expected to work together and assist each other as needed with business rushes or demands. Other responsibilities may include but are not limited to: ESSENTIAL JOB FUNCTIONS: • Preps, cooks and seasons all food items in an accurate and timely manner. • Follows all recipe standards ensuring each order sent out is consistent with recipe specifications. • Prepare items such as but not limited to soups, salads, appetizers, sandwiches, entrees, breakfast items and desserts. • Shows skills in grade manager, broiler, saucier and large quantity cooking according to recipe specifications. • Filters Deep fryers if needed and directed by Sous Chefs. • Familiar with all phases of food preparation techniques. • Adheres to kitchen maintenance and sanitation programs and policies based on Serve Safe Certification practices. • Controls food production to include: proper cooking methods, cooking time and temperature, insuring sanitation, handling and storage of prepared foods and leftovers. • Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and monitoring the rotation of stock. • Maintains assigned station and equipment in a clean and sanitary condition while maintaining a safe working environment. • Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safety and sanitary food-handling practices. • Must have general working knowledge of most areas of the kitchen. This includes but is not limited to; Production, Butchering, Grill/ Broiler/ Sauté, Fry and Garde Manger / Pantry stations. This role is for a mid-level skill set culinarian. It is designed for the development of heightened expertise in the specific areas of the culinary brigade. • Able to work any Cook I and Cook II station as deemed by Sous Chefs. • Must be able to adapt to fast paced and changing work environment without losing focus on job demands. • Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies. • Demonstrates Caesars Spotlight 4 service standards: Initiates Friendly Greeting, Smiles and Makes Eye Contact, Demonstrates Upbeat and Positive Attitude, Checks for Satisfaction, Provides a Warm Farewell. QUALIFICATIONS: • Must be at least 21 years old or older • High school diploma or GED is required. • Ability to train and follow recipes. • Local Health Department sanitation certificate preferred. • Familiar with all phases of food preparation techniques. • 1-3 years minimum of previous culinary experience. • Must have some working knowledge of Soups, Sauces, Meat, Poultry, Seafood, Dressings, Desserts and Salads. All of these with an eye for presentation and display. • Working knowledge and the ability to work in all classifications below a cook II level are required. • Must have knowledge of kitchen sanitation, operation and maintenance of kitchen equipment • Must be able to work any shift to support business levels. • Must be able to get along with co-workers and work as a team. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: • Mobility and dexterity to move large, heavy objects up to 100 pounds. • Manual dexterity to include using kitchen utensils such as knives, spatulas, food tongs, etc and handling of food items. • Must be able to work inside a kitchen and on a line during the entire shift • Must be able tolerate areas with extreme hot and cold temperatures • Must stand for long periods of time and work throughout entire shift. • Must be able to bend, stoop, reach, crouch, kneel, push, and pull when rotating stock and cleaning work area • Must be able to lift up to 50 pounds • Must be able to operate the following kitchen equipment: stoves, grills, fryers, and other utensils in preparing food orders • Must be able to respond to visual and aural cues • Must be able to work at a fast pace and in stressful situations. • Must be able to speak, read, write and understand English and be able to conduct conversations with peers in a distinctive and persuasive manner. The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Caesars New Orleans reserves the right to make changes to this job description whenever necessary. Caesars New Orleans is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran. NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase. About Us Caesars New Orleans Casino & Hotel earned recognition as a City Business "Best Places to Work" honoree and was named "#1 Large Employer" in the New Orleans area by the "Times-Picayune" Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests. Caesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

Food Preparation
Kitchen Operations
Sanitation and Safety
Teamwork
Verified Source
Posted 10 days ago

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