Buildots

Not applicable as the candidate's experience does not match the job requirements. | Requires 5+ years in construction project management, technical skills in construction technology, and experience as a VDC Manager, which the candidate does not possess. | About Buildots Buildots is transforming construction management. Our AI-powered SaaS platform automates on-site progress tracking, giving construction teams the tools to plan smarter, improve efficiency, and cut costly delays by up to 50%. The $13 trillion construction industry has seen little disruption in the past 150 years — until now. Backed by leading VCs and deployed on hundreds of projects across North America, Europe, and the Middle East, Buildots enables a game-changing, performance-driven approach. Our customers include top global contractors, consultants, and owners – Intel, JE Dunn, Ledcor and CBRE, to name a few. With over $160M raised and major expansion planned for 2026, this is a unique opportunity to join a fast-scaling company reshaping one of the world’s largest industries. About the Role The position is responsible for overseeing the deployment and day-to-day success of Buildots on a major client project. You will guide teams through platform adoption, support site operations, and ensure our technology is effectively integrated into project workflows. This role requires strong technical acumen, client-facing skills, and a proactive approach to optimizing project performance. Key Responsibilities: • Lead the relationship, implementation, and success of one of Buildots’ largest clients. • Responsible for the smooth operations of the project and primary point of contact for the entire project team. • Continuously work to identify ways to maximize the platform's value for the clients, and map unique needs critical to making Buildots the focal point of their processes. • Efficiently handle onboarding of new users, driving seamless adoption of the technology, including training of on-site users on how to use the system and make the most out of it. • Understand the complexities and work with our internal project managers to best configure the system to support these projects. • Continuing success: responding to requests, making sure our clients succeed in using the system to improve their process and outcome, and in turn, continually looking to improve the way we operate • Gain insights from data and the use of the system on projects and feedback to the product team to influence the product’s roadmap and features. Requirements: • Background of at least 5 years in Civil engineering /construction project management • Passionate about construction and believe in the impact that using advanced technologies could bring to the construction industry. • Proactive and independent achiever, self-learner, able to handle a task from idea to production, able to take ownership of the tasks at hand • Fast thinking, problem solver, ability to pass on information to the relevant internal teams for action • People and communication skills, comfortable having conversations with a diverse range of clients across different roles, countries, and cultures in person, over the phone or on video calls to deliver complex messages. • Great analytical and technical skills • Experience as a VDC Manager in construction projects - Advantage • Good vibes and a sense of humor – a must-have! • You must be located in or near Indianapolis and be able to visit the project site 4 days a week • By submitting your application, you agree that Buildots will process your personal data in accordance with Buildots' Privacy Policy.

Manage customer onboarding, adoption, and success for Buildots' AI construction management platform across multiple projects, acting as the customer advocate and collaborating with product and technical teams. | 2-3 years construction site experience, 2+ years customer-facing B2B role ideally in software, strong stakeholder management, communication skills, ability to work independently in a fast-paced startup, and located in Florida or Georgia. | Description About Buildots Buildots is transforming construction management with AI and computer vision. Our AI-powered SaaS platform automates on-site progress tracking, giving construction teams the tools to plan smarter, improve efficiency, and cut costly delays by up to 50%. The $13 trillion construction industry has seen little disruption in the past 150 years. Until now. Backed by leading VCs and industry pioneers, Buildots enables a new, performance-driven approach. Deployed on hundreds of projects across North America, Europe and the Middle East, Buildots is already reshaping the future of the world's largest industry, and we're on track for rapid expansion in 2025. Buildots’ customers include top global contractors, consultants and owners – Intel, JE Dunn, Ledcor and CBRE, to name a few. About The Role Buildots brings groundbreaking capabilities to managers on construction sites, far beyond everything they have seen before. We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our customers. This position is about making sure the project and the users within it make the most out of the system, and building upon that success to generate business with the contractor’s future projects. As a CSM within Buildots you are responsible for the set-up and onboarding of all new projects within your portfolio, and then the successful product adoption across multiple users within the projects. We want to ensure the data Buildots offers becomes embedded into the day to day practices of our projects, which leads to adoption across our key accounts. Within the organization you will be the voice of the customer, working to provide relevant and critical information to our product managers, you’ll provide user stories and wins to the account teams helping to support the successful expansion within our key accounts. Alongside this you’ll work closely with our technical team to ensure project data is correct, as project’s evolve so does their digital twin within Buildots, alongside your dedicated VDC you’ll need to ensure we’re ahead of the game. What You'll Do: Provide strategic advisory services to maximize customers' adoption, implementation, and ROI from Buildots across multiple construction projects Lead the relationship with our key champions ensure they feel supported by Buildots, whilst also being the customer voice amongst internal delivery “pods”. Efficiently handle onboarding of new users, driving seamless adoption of the technology, including training of on-site users on how to use the system and make the most out of it. Gain insights from data and the use of the system on projects and feedback to the product team to influence the product’s roadmap and features. Work within the customer success team to shape and refine delivery for clients by using expert knowledge. Creating and updating playbooks within the team, ensuring a ongoing legacy of Customer Success Delivery. Requirements: 2-3 years' experience as a construction professional, preferably site based (i.e. Project Manager, Superintendent, Project Engineer, Project controller) At least 2 years' experience in a customer-facing, B2B role (Sales, Business Development, Customer Success). Ideally within the software industry Comfortable with change management, ability to learn from successes and failures to help find better strategies and solutions, ability to effectively escalate to management when needed, contribute to building the company's success secret sauce Proven stakeholder management and networking skills, with examples of working with senior positions alongside junior team members within your customer base Ability to thrive in a fast-paced startup working environment handling multiple priorities, whilst maintaining high attention to detail with best-in-class service delivery results. You’re a pro-active and independent achiever, self-learner, able to handle a task from idea to production. You’re responsible for full ownership of your customers and finding creative solutions which land with your users and market. Excellent written and verbal communication skills, including the ability to explain complex concepts in simple terms to clients, adapting to different cultural communication styles, and often in a group setting Willingness to travel Candidates must be located in Florida or Georgia If you don’t meet every single requirement, we still encourage you to apply. Your unique experiences, skills, and passion may be exactly what we’re looking for. **By submitting your application, you agree that Buildots will process your personal data in accordance with Buildots' Privacy Policy. Requirements None