Brown & Brown

Manage insurance accounts, process renewals, and maintain client relationships. | Requires 2+ years of experience in insurance or a similar role, with a P&C license, and proficiency in MS Office and agency management systems. | Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Small Commercial Account Manager to join our growing team in Spring House, PA. We are looking for passionate team players who believe in working hard and having fun in a collaborative environment. Our team is customer-focused and values the importance of strong relationships, professionalism, and trust. We embrace solutions-oriented big thinkers who are committed to results and aren’t afraid to take risks. We are driven to set goals high and aim even higher. How You Will Contribute: • Develop and maintain strong technical knowledge of commercial lines coverages and rating including the license as required by law and all continuing education required • Maintain favorable relationship with customers and producers • Enter all required data into agency management system to maintain current file data on all assigned accounts, and properly document all conversations and confirm to insured all actions taken at their request • Prepare renewal submissions including all attachments and supplements; work closely with Marketing department during renewal process • Write additional lines of coverage (flood, wind, etc.) as needed • Prepare and/or review: binders of insurance, policies, endorsements, certificates of insurance, audits, and cancellations for delivery to insured • Validate coverages and premiums charged on policies, endorsements, audits and cancellations and collect premium payments within 10 days • Maintain follow up (diary) system for correspondence and requests • Review property and casualty losses with producer and customer as needed • Perform clerical functions including but not limited to answering phones, proofreading, photocopying documents, and responding in a timely fashion to email correspondence Licenses and Certifications: • Licensed P&C License Skills & Experience to Be Successful: • Excellent writing and oral communication skills. • Ability to navigate MS Office/Excel & AMFRS • 2+ years’ experience in a similar position • Associate’s or Bachelor’s in a business or financial related discipline (Preferred) Pay Range $28.85 - $33.65 Hourly The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

Manage employee benefits account renewals, lead open enrollment processes, advise clients on benefits and compliance, and build strong customer relationships. | Bachelor’s degree or equivalent experience, 3+ years in employee benefits administration, knowledge of benefit plans and legislation, strong customer service skills, and obtaining Life & Health Insurance License within 3 months. | Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Employee Benefits Account Manager to join our growing team in Portland, OR. The Employee Benefits Account Manager's responsibility is to provide exceptional service to our customers by establishing realistic customer expectations, seeking customer input, and meeting service commitments in a professional and punctual manner. Account Managers are the main point of contact for customers regarding open enrollment, marketing, and the renewal process. Account Managers are given autonomy to make recommendations to customers and exercise independent and discretionary judgement daily. How You Will Contribute • Responsible for renewal process from start to finish including but not limited to pre-renewal analysis, renewal analysis, and renewal administration • Lead open enrollment process including but not limited to creation of marketing materials, system training, onsite set up & client trouble shooting • Build strong relationships and provide customer centric solutions using speed and agility • Advise and direct clients on claims issues, administration, benefit plans and federal/state laws such as: COBRA, HIPAA, FMLA, ERISA etc. • Create, prepare and present client presentations • Answer customer and carrier questions through all means of communications such as through calls, personal meetings, seminars, etc. All customer inquiries must receive a response on the day they are received or by noon the following day if the request arrives in late afternoon • Discuss various funding mechanism options with customers, such as level funding, self-funding, etc. • Act as an expert regarding Account Management and advocate for customers on employee claim issues, carrier relations, and all related duties. Activities are logged, and documentation filed in Benefit Account Management (BAM). • Follow new customer onboarding process including sending BORs to carriers, completing Top Gun, compliance paperwork to new customers. • Follow all B&B Internal Operations (audit) practices for each customer • Review carrier certificates/policies/SPDs for accuracy, complete contract review checklist and file appropriately in BAM before sending final versions to customers • Responsible for identifying opportunities to round out accounts with additional lines of coverage. Other department sales goals or specific individual goals may be assigned. Licenses And Certifications • Must obtain Life & Health Insurance License for required states within three (3) months & keep current Skills & Experience To Be Successful • Bachelor’s Degree (BA/BS) with three (3) years of experience in the field of Employee Benefits Administration or high school graduate with a minimum of five (5) years of related experience, other combination of work and/or education will be considered • Solid knowledge and understanding of group health and welfare benefit plan coverage, current legislation, rules, laws, and other regulations. Insurance plans, underwriting principals, selection, pricing, rating, and premium calculation • Familiarity with complex benefit issues to serve as the key contact for customers to resolve them • Fluent with Microsoft Windows, Office 365, Word, and Excel • Exceptional telephone demeanor • Must have excellent customer service and interpersonal skills • Maintain a high level of confidentiality • Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

Manage executive calendars, organize meetings, handle communications, welcome visitors, and perform clerical and minor accounting duties. | Experience as an Executive or Personal Assistant preferred, high school diploma required, strong Microsoft Office skills, excellent communication, discretion, and organizational abilities. | Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Director of First Impressions to join our growing team in Plano, TX!   The Director of First Impressions is responsible for managing calendars, organizing meetings, welcoming visitors, accepting phone calls, taking messages and often taking care of travel arrangements for executives. Handles confidential information, clerical tasks and prioritizes correspondence, allowing the executive to focus on decision-making and higher-level responsibilities. The Director of First Impressions serves as a link between the Profit Center Leader, the rest of the staff and contributes to better organization and planning.   How You Will Contribute:  • Provide administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on executive’s behalf • Maintaining comprehensive and accurate records • Performing minor accounting duties • Organizing meetings, including scheduling, sending reminders, and catering when necessary • Answering phone calls in a polite and professional manner • Welcoming visitors, identifying the purpose of their visit before directing them to appropriate department • Managing the executive’s calendar, including appointments and prioritizing the most sensitive matters Skills & Experience To Be Successful • Experience as an Executive Assistant, Personal Assistant or similar role is preferred • High School degree required; Associates degree preferred • Excellent Microsoft Office knowledge – particularly Excel proficiency • Outstanding organizational and time management skills • Excellent verbal and written communications skills • Discretion and confidentiality Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.